A Research Work On Employee Satisfaction Measurement With Special Reference

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1 A Research Work On Employee Satisfaction Measurement With Special Reference Rekha Ayali Student of ASM Group IIBR College Savitribhai Pune University, Pimpri Pune MBA 3 RD SEMESTER HR Specialization. rekhaayali@yahoo.com EXECTIVE SUMMARY Modern organizational setting is characterized by constant changes relating to Environmental factors and human resources As regards Environmental factors, we find Changes in operating organizational structure the structures the networking Procedures, customs and norms, economical, political and social patterns in which Organization exists. Moreover there constant changes in human resources. New individuals Are being employed with their new ideas and expectation while the existing work force is Constantly changing vis-à-vis idea, attitudes and values. Although the changes may provide solution to some Problems. It may create several new onces.there is an urgent need to understand this Problem. to anticipate them and to find solution to some problems. It lies with every managers who has to prepare to deal with different changes, effectively through educational and developmental programmes. Obvisouly every manager is responsible for every management of human resources off course with the help of Personnel Department. There are lots of things in the human resource management as the global point of view. The latest recession period causes tremendous movement in the market. Human Resources Management includes many things which causes tremendous effect in the market.thus to sustain,we need good human power to pool the working organization. It is very necessary to give the proper reward to the employees and make the justification with there work. Thus the employees satisfaction is main object for the achievement of employees beliefs and organizations success. COMPANY PROFILE Introduction Ahmednagar Forgings Ltd. (AFL) the largest manufacturer of automotive components and products in India. The company has six manufacturing plants located in Pune city. It has global Presence in North America, Europe and in Asia. The company was set up in INCON X

2 AFL is a leading international manufacturer of automotive components and assemblies with production facilities located strategically across North America, Europe & Asia. The Group's extensive manufacturing capabilities encompass Sub assemblies, Iron, Gravity & Aluminum Castings, Forgings, Complex Machining & Ring Gears Flywheel Assembly. Over the past few years leadership and pioneering work has made AFL competent name in India s Forging history. The company has a wide customer base for it s products and services which command a premium in the Indian market. The customers include a wide ranges of memberseg. Tata, Toyota, Hero Honda, Ford, BMW, CNH Global, Aston Martin, Ashok Leyland, Bajaj Auto, Fiat etc. and many more to add to the list. Today the company produces the widest range of automotive components and quality vehicle parts in the country. The company also represents several world leaders in the Forging industry. VISION, MISSION AND VALUES VISION We aspire to be the most preferred and reliable provider of automotive components & supplies globally, with an unflinching commitment towards technological excellence MISSION Amtek Group seeks to create value for all its stakeholders by providing high value environmental friendly products and services constantly innovating and ensuring timely supply of quality products at competitive prices setting standards of excellence through global benchmarking maintaining ethical standards VALUES Our value proposition rests on the following key pillars that form the foundation of excellence throughout our organization. Customer focus Openness & Transparency Commitment to excellence Team spirit Learning Organisation Commitment to Society & Environment OBJECTIVES OF THE STUDY: To measure the employee satisfaction level in Ahmednagar Forgings Ltd. To study employee perception towards organization To study the attitude of the employee towards their work. INCON X

3 To identify the Factors that motivates the employee. To give suggestion for the growth prespective of the company. RESEARCH METHODOLOGY: RESEAERCH METHODOLOGY: Research methodology is a diligent and systematic inquiry or investigation into a subject in order to discover or revise facts, theories, application etc. whereas methodology is the systems of methods followed by particular discipline. Thus research methodology is the way how we conduct or research. There are two types of data collection. PRIMARY DATA. SECONDARY DATA. DATA COLLECTION : It is a process of collecting data methods in primary data method survey were taken and in secondary data books, internet, Articles periodicals, marketing journals etc. with the help of these methods I have collected the data. SAMPLE POPULATION : There are total 340 employee working in the organization SAMPLE SIZE: Out of the total strength the sample taken amogst worker,staff, manager 97 respondents. SAMPLING AREA : The research was conducted at AFL. SAMPLE METHOD :The research was made by the survey in accordance s to the conveinces of the employee. so the sample type is convenient sampling Analysis and Interpretation Data, Employee Satisfaction Survey Questions to be asked for getting responses: Work Environment, Motivation, Morale, Scope for Career, Support from Management/selfgrowth INCON X

4 Findings Morale Bit Partially Highly I do my job with enthusiasm 0 5% 50% 45% My coworkers and superior communicate openly and honestly 3% 10% 53% 34% Employee opinion and suggestions given appropriate consideration for growth 5% 11% 47% 37% I feel that AFL employee recognition scheme (month) is effective 10% 24% 53% 13% I have given enough opportunities to represent the meeting 5% 26% 29% 40% My job is good fit to my skills and interest 5% 8% 42% 45% I have freedom to approach any level to address my issues 5% 5% 53% 37% Findings: Scope for Career Bit Partially Highly Senior leader act in ways to inspire a strong commitments to our goals 5% 13% 48% 34% The performance assessment process helps me improve my performance 3% 12% 45% 40% I would like to be associated with AFL for longer period because 5% 5% 47% 43% I know the job requirement 5% 3% 48% 44% Our tools and technology allow me to do job well 5% 5% 53% 37% I have enough career growth opportunities at AFL 3% 20% 53% 24% Learning and development opportunities are available at AFL to help me build valuable skill 8% 12% 61% 19% Findings: Support from Management/Self Growth Bit Partially Highly INCON X

5 What support do you expect from management to accomplishment your work My manager provide the Support and guidance that I need to succeed Do you like suggestion scheme of the company what important suggestion would you expectation My Manager share important information on time to time My manager develops positive team atmosphere to allow me to develop the self development My manager provides important guidance on career opportunity throughout the year 3% 5% 58% 34% 3% 13% 58% 26% 3% 8% 47% 42% 3% 5% 47% 45% 0% 5% 55% 40% 0% 11% 58% 31% Limitation LIMITATIONS OF THE STUDY: The study is conducted only in AFL. Due to limitation of the time Research could not be made more detailed. Due to confidentiality of some information accurate response was not revealed by some of the research of the respondents. Some of the respondent may be biased. Respondent had marked the answers in the questionnaires which may be socially incorrect irrespective of their actual feeling, Conclusion It can be concluded from the survey that considering the overall factors, on an average 82% of the respondent showed positive response in terms of level of satisfaction. The employee gives suggestions and their expectations that are being addressed, need Top Management s intervention. ****** INCON X