Working from Anywhere Exploring Remote Access Technologies

Transcription

1 We facilitate technology transformations that drive & support business success. Working from Anywhere Exploring Remote Access Technologies If you have questions about this presentation please contact Triella. Triella King Street East, Suite 303, Toronto, Ontario M5C 1C4 Canada

2 Remote access is the ability to do business outside the office. Explore and demonstrate: VPN Virtual Private Network RWW Remote Web Workplace RDS Remote Desktop Services Citrix XenApp VDI Virtual Desktop Interface XenDesktop Explore Remote Control Products Remote Access Technologies 2

3 We facilitate technology transformations that drive & support business success. Remote Control Products Remote control products allow you to take control of one computer from another computer remotely King Street East, Suite 303, Toronto, Ontario M5C 1C4 Canada

4 There are many products for remote control such as: GoToMyPC ( Logmein ( ) Teamviewer ( Remote Access Technologies 4

5 The advantages of Remote Control software include: Easy to use Easy to manage for the person initiating the connection Good for small offices without a network Good for small businesses connecting to many clients Allows remote printing and file transfer Can be used with tablets Remote Access Technologies 5

6 The disadvantages of Remote Control software include: Security of the firm is bypassed creating a new attack surface for a hacker Requires installation of an agent May not work at all source locations If there is an issue with Host PC access is lost Limited ability for IT to support Antivirus software may see the application as a threat Remote user has access to entire computer Remote Access Technologies 6

7 We facilitate technology transformations that drive & support business success. Virtual Private Network (VPN) VPN software allows for a connection between one computer or network and another. The connection is basic and is oriented around carrying traffic info@triella.com 18 King Street East, Suite 303, Toronto, Ontario M5C 1C4 Canada

8 A VPN is the simplest form of remote access but its implementation is complex. Remote Access Technologies 8

9 VPN s have these advantages: Cost-effective High level of security Applications can be prioritized over the link Useful for connecting multiple offices Can be combined with other technologies Remote Access Technologies 9

10 VPN s have these disadvantages: May not be able to access target system from some locations (ex. Hotels) Multi-vendor technologies may not work well together Difficult to troubleshoot connectivity issues Risk of transferring virus to the internal system Remote Access Technologies 10

11 VPN s have these disadvantages: Poor user interface May block access to local resources (ex. Printers, Browsing) High bandwidth utilization Application must be installed on local computer Remote Access Technologies 11

12 We facilitate technology transformations that drive & support business success. Remote Web Workplace (RWW) Remote Web Workplace provides remote access to a computer in the office using the technology embedded in Microsoft s Small Business Server info@triella.com 18 King Street East, Suite 303, Toronto, Ontario M5C 1C4 Canada

13 Remote Web Workplace relies on Microsoft Small Business Server. Remote Access Technologies 13

14 RWW has the following advantages: Low cost (comes with server) Provides access to Outlook Web Access Easy to use and troubleshoot Session timing can be controlled Greater protection from viruses vs. VPN Supports all applications on the desktop Supports file transfers to and from remote PC Can close and resume your session Remote Access Technologies 14

15 RWW has the following disadvantages: Must have a computer on in the office Not convenient for laptop users Does not support Mac computers or Tablets Redirection of printing sometimes fails Computer is dedicated to remote user Remote Access Technologies 15

16 We facilitate technology transformations that drive & support business success. Remote Desktop Services (RDS) Remote Desktop Services provides remote access to applications without the need for a computer info@triella.com 18 King Street East, Suite 303, Toronto, Ontario M5C 1C4 Canada

17 Remote Desktop Services provides a desktop experience without a desktop. Remote Access Technologies 17

18 RDS has these advantages: Standardizes the desktop experience for all users Easy to use interface Greater protection from viruses vs. RWW Supports most applications used on a desktop Ensures file storage is server based Can be accessed from anywhere via PC only Can be used internally Remote Access Technologies 18

19 RDS has these disadvantages: Requires that you use Internet Explorer Does not support native Mac computers or Tablets Video and audio perform poorly Does not allow users to install their own software Remote Access Technologies 19

20 We facilitate technology transformations that drive & support business success. Citrix XenApp XenApp is built on top of Remote Desktop Services (RDS) and provides more functionality and flexibility King Street East, Suite 303, Toronto, Ontario M5C 1C4 Canada

21 Citrix XenApp is the standard for professional remote access. Citrix Receiver Remote Access Technologies 21

22 XenApp has these advantages: Can connect with other devices Standardized working environments Available internally or over the Internet Redundancy can be built into the system If disconnected, work is not lost Can be used from any location Most printers are supported for local printing Remote Access Technologies 22

23 XenApp has these advantages: Can transfer your work to another device Users can customize application settings USB devices are supported Supports business continuity Very low bandwidth usage Can be used on an older computer Application does not need to be installed on local computer Remote Access Technologies 23

24 XenApp has these disadvantages: More complicated environment to set up Typically requires external expertise to properly configure the environment More expensive licensing costs Compatibility issues for some applications Remote Access Technologies 24

25 We facilitate technology transformations that drive & support business success. Citrix XenDesktop VDI (Virtual Desktop Interface) Citrix XenDesktop provides a complete computer for use by the remote or local user info@triella.com 18 King Street East, Suite 303, Toronto, Ontario M5C 1C4 Canada

26 VDI delivers virtualized desktops to users from anywhere. Remote Access Technologies 26

27 VDI does this by breaking up the components of a desktop. Citrix Receiver Remote Access Technologies 27

28 VDI has the following advantages: Can connect with other devices Can standardize the operating system and application base Users can install their own applications like a PC Virtual desktops are created as needed with all standard settings Can have desktops for different operating systems Complete application compatibility Remote Access Technologies 28

29 VDI has the following advantages: Diskless cost effective thin clients can be used Lower IT support costs Video and audio perform like a real PC Can transfer your work to another device USB devices are supported The future of desktop technology deployment Remote Access Technologies 29

30 VDI has the following disadvantages: The technology is bleeding edge High implementation cost External expertise is required to set up a stable system Remote Access Technologies 30

31 A summary of remote technologies. VPN RWW RDS XenApp XenDesktop Bandwidth Poor Good Good Excellent Excellent Security Good Good Good Good Excellent Mobility Poor Poor Poor Excellent Excellent Cost Low Low Moderate High Highest Reliability Moderate Good Very Good Very Good Unproven Remote Access Technologies 31

32 To explore which remote access technology is best for you Contact Charles Bennett x222 Remote Access Technologies 32