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1 Secure remote access Technical Solutions Brief Secure remote access Simple, secure access to apps and desktops from anywhere.

2 Secure remote access Technical Solutions Brief 2 Today s fast-paced business world requires IT organizations to supply tools that allow employees to quickly react to the demands of a competitive environment. Whether they are in the office or remote, employees need safe and secure access to corporate resources. Many organizations protect their highly sensitive intellectual property and customer data by locking down the corporate network and turning to an SSL VPN solution for remote access. This approach extends the secured network to unsecured, remote devices, increasing risk rather than protecting against it. This is why many organizations are choosing Citrix XenDesktop to give users fast, secure, remote access to their office apps and desktops from any device. A number of business issues are accelerating the adoption of secure remote access solutions: The demand for more flexibility in the workplace Enterprise adoption of tablets, smartphones, and other mobile devices Protecting sensitive data while enabling user flexibility Employee access over unsecure, mobile networks Demand for flexible workstyles Employees need to be untethered from the physical office to stay productive as they balance the demands of work and home. As the boundaries between the two become less defined, employees increasingly need safe and secure access to business resources from outside the corporate network. Increased adoption of mobile devices Today s mobile devices are more powerful than ever, making them fully capable of executing complex business transactions. However, these devices roam across mobile networks making them more susceptible to security breaches and more attractive to hackers, given the vast amount of sensitive business data they can contain. This situation is forcing IT to determine which business transactions are appropriate for mobile devices. Threats to corporate data In the age of mobility, protecting corporate data and resources on unsecure networks becomes even more challenging, especially Mainfreight Limited Mainfreight Limited is a global supply chain logistics provider with 165 offices throughout New Zealand, Australia, China, Hong Kong and the United States. Mainfreight s Asian offices were on a completely separate system and used their own local applications and desktops, which were not integrated with the company s global online system. With a Citrix solution, Mainfreight decreased turnaround time to clients, as employees carry out their duties in a more efficient manner thanks to secure remote access to Mainfreight s global online tracking system.

3 Secure remote access Technical Solutions Brief 3 when the remote devices used to access them vary in form factor and operating system. This is why organizations should secure sensitive information behind the hardened barrier of a corporate network rather than extend the network to these devices through a VPN. Drawbacks of VPNs for everyday users Remote IT administrators may require full access to the corporate network, as provided by an SSL VPN, but not every employee should be granted that same level of freedom. Extending the corporate network over a VPN tunnel to everyday users only introduces more security risk. In addition, VPNs may restrict the user experience or require additional training, making the search for an alternative solution even more compelling. XenDesktop XenDesktop allows IT to deliver secure remote access to mission-critical Windows apps, data, and desktops from any device. Keeping your corporate resources secured in the datacenter enhances security and mitigates the risk of data loss. Only XenDesktop leverages Citrix HDX technology to deliver fast, highperformance secure access over any type of network connection. Key features: Mobile device integration To enhance the user experience, XenDesktop is integrated with the Citrix mobility pack to dynamically transform the app or desktop interface into a touch-friendly format when accessed from a tablet or smartphone. Use-case-driven design XenDesktop offers a variety of VDI and serverbased app and desktop delivery options that enable IT to provide secure, remote access to the right type of resources based on the needs of the associated user group. Concha y Toro Concha y Toro is Latin America s largest producer of wines and the eighth largest winemaker worldwide, with vineyards located in Chile, Argentina and the United States. By creating a centralized management platform for its corporate applications, Concha y Toro has sparked a cultural shift within the organization, as the new infrastructure model has enabled the experiences of users based at all of the company s locations to be brought to comparable levels. With Citrix, any employee can securely access the latest application we ve been working with at headquarters without waiting for a technician to make an on-site support visit, which makes them much more productive, explained Daniel Durán, information technology and process manager. Optimized user experience XenDesktop leverages Citrix HDX technologies to ensure the best possible experience when accessing a virtual app or desktop over any network connection, including WAN and international connections. Secure-by-design architecture XenDesktop is inherently secure: virtual apps and desktops remain protected in the datacenter and only screen updates, mouse clicks and keystrokes not data traverse the connection. In addition, the SmartAccess policy engine can control specific permissions associated with tasks such as drive mapping, clipboard transfers and printing. The Citrix solution The Citrix solution for delivering secure remote access is built on XenDesktop and other Citrix technologies: Citrix Receiver, Citrix NetScaler Gateway and Citrix StoreFront.

4 Secure remote access Technical Solutions Brief 4 XenDesktop XenDesktop is an industry-proven, flexible application and desktop virtualization platform that delivers the best possible user experience for any type of device, even in the most challenging network conditions. Based on cloud-ready architecture, XenDesktop delivers any Windows application or desktop running in a private or public datacenter with secure, on-demand access. Desktop virtualization with XenDesktop can leverage Remote Desktop Shared Hosted (RDSH) technology to enable multiple users to connect to a single server with access to an isolated instance of a Windows Server desktop. It also offers a full range of virtual desktop options, including remote PC access that enables secure remote access to a physical PC desktop and a full range of VDI technologies enhanced for centralized desktop image management while providing a highly personalized user experience. Citrix Receiver Citrix Receiver is an universal thin client that runs on virtually any device operating platform, including Windows, Mac, Linux, ios and Android. This is the one client you need to access the physical Windows desktop from any device, including tablets and mobile devices. Citrix Receiver can be downloaded and installed easily by the user. After that, Citrix Receiver manages itself, downloading any additional components it needs based on the services offered to the user. NetScaler Gateway NetScaler Gateway is a secure application, desktop and data access solution that gives administrators granular application-, desktop- and data-level control while empowering users with remote access from anywhere. IT administrators gain a single point of management for controlling access and limiting actions within sessions based on user identity and endpoint device. The results are better application security, data protection and compliance management. StoreFront O Neill Europe O Neill, the original California surf, snow and lifestyle sports clothing and footwear company, was looking for a way to increase app and desktop availability and provide full, redundant solutions to remote users. The company especially needed a high-availability solution to make sure the remote workplace was always on. With Citrix, we not only have a remote workplace that is load balanced and always available, but also important web applications like our product focus system application used for BI information and planning now have a failover function that was previously impossible without manual intervention by the IT staff. said Peter Maljaars, global IT service and infrastructure manager. StoreFront provides self-service subscription to applications and desktops via an enterprise app store, giving employees convenient access to all the applications they need. Also, these applications follow them on all the devices they use for a consistent interface and enhanced experience. HDX technology Citrix has been perfecting HDX high-definition user experience technologies over the last 15 years to provide a like-local PC experience even when the physical desktop is accessed remotely. Multiple WAN optimization technologies improve performance over challenging network conditions and lower bandwidth requirements for remote access to

5 Secure remote access Technical Solutions Brief 5 rich video, real-time audio and graphics-intensive applications running on the physical desktop. Multiple compression technologies optimize application performance. Quality of service (QoS) controls enable IT to fine-tune traffic types and priority levels over dedicated virtual channels for smooth application delivery. Citrix is the proven leader in desktop virtualization Both Gartner and IDC have named Citrix as a leader in app and desktop virtualization because Citrix is the only vendor to have an array of technologies, including the ability to deliver secure, remote access to apps and desktops from any device. Citrix is focused on addressing the broadest range of use cases, rather than simply providing a one-size-fits-all product. Conclusion The workplace is no longer defined by cubical walls, today s workforce works from anywhere. Today s always-connected workforce needs instant access to critical business apps and data from anywhere, but IT administrators must ensure that their remote access solution is secure and keeps sensitive information safe. XenDesktop is recognized as the industry leading solution for app and desktop virtualization, making the Citrix solution the right choice for secure, remote access. Corporate Headquarters Fort Lauderdale, FL, USA Silicon Valley Headquarters Santa Clara, CA, USA EMEA Headquarters Schaffhausen, Switzerland India Development Center Bangalore, India Online Division Headquarters Santa Barbara, CA, USA Pacific Headquarters Hong Kong, China Latin America Headquarters Coral Gables, FL, USA UK Development Center Chalfont, United Kingdom About Citrix Citrix (NASDAQ:CTXS) is the cloud company that enables mobile workstyles empowering people to work and collaborate from anywhere, easily and securely. With market-leading solutions for mobility, desktop virtualization, cloud networking, cloud platforms, collaboration and data sharing, Citrix helps organizations achieve the speed and agility necessary to succeed in a mobile and dynamic world. Citrix products are in use at more than 260,000 organizations and by over 100 million users globally. Annual revenue in 2012 was $2.59 billion. Learn more at Copyright 2013 Citrix Systems, Inc. All rights reserved. Citrix, XenDesktop, NetScaler Gateway, Citrix Receiver and HDX are trademarks of Citrix Systems, Inc. and/or one of its subsidiaries, and may be registered in the U.S. and other countries. Other product and company names mentioned herein may be trademarks of their respective companies. 1013/PDF

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