Online Treasury Manager Wire and Information Reporting Web-based training. For Internal Use Only

Transcription

1 Online Treasury Manager Wire and Information Reporting Web-based training For Internal Use Only

2 Online Treasury Manager Wire and Information Reporting Demo Demo agenda 1. Online Treasury Manager Wire Demo Input and approval of freeform domestic wire International Wires and FX Wire Reporting and Wire Advice (Courier) Wire Templates 2. Online Treasury Manager Information Reporting Demo Same Day and Previous Day Electronic Report Delivery Images in balance reporting & image search Additional Resources: Online Treasury Manager conversion Website Online Treasury Manager Page 2

3 Online Treasury Manager Features Robust Information reporting: Access to Same Day and Previous Day balance and transaction information with up to 93 days of online history. View special reports such as same-day wire debits and credits, return items, and ACH transactions, including those with addenda records. Image services: View images of paper-based transactions including paid checks, deposit tickets, and deposited items. Stop payments: Verify check status and issue stop payments and the ability to cancel previously placed stop requests. Positive pay: Access exception reports detailing potentially fraudulent checks, view check images online and send online instructions to pay or return exception items. ACH services: Using Online Treasury Manager, clients can initiate ACH debit and credit transactions including direct deposits, preauthorized debits, cash concentration transfers, vendor payments and tax payments, securely over the Internet. Wire transfer: Using Online Treasury Manager, clients can initiate wire transfers and obtain real-time confirmations securely over the Internet. Online security: Online Treasury Manager provides advanced security features and enables the client s designated security administrator to set up and delete users, manage authority levels, and establish transaction limits. Benefits Page 3 Optimization of cash flows Liquidity Management Payables and receivables management Flexible balance reporting Fraud control solutions

4 Wire and Information Reporting Differences NetWork Banker to Online Treasury Manager Functionality Online Image Capability Online Positive Pay OTM Wire Future-dated wires up to 30 days OTM Wire Online drawdown requests ACH CAR Report OTM ACH Frozen/Held Transactions Nature of Change -Paid checks -Deposited tickets -Deposited items and account adjustments. -Once clients have converted to Online Treasury Manager, they will start building up to 93 days of balance reporting history and up to seven years of image history Option for online exception reporting -View Exception Report for return and mismatch items -Pay/Return exceptions -Input manual issue and void transactions OTM offers a longer lead time for future-dated requests, making it easier for clients to schedule transfers at their convenience. Currently NetWork Banker is limited to five days. OTM allows clients to have a single source for both sending and collecting funds; through a drawdown request, clients send a request to another bank to initiate a wire crediting their SunTrust account -Daily originated ACH activity. This includes transaction adjustments, Notification of Change (NOC) requests, ACH return items and settlement transactions Frozen/Held status or Zero $ transactions do not appear on OTM reports or totals Page 4 For additional details regarding NetWork Banker to Online Treasury Manager product differences, see Product Comparison Matrix on the conversion Website.

5 Wire and Information Reporting Differences NetWork Banker to Online Treasury Manager Functionality OTM intraday ACH end of day updates OTM Commercial Loan Balance information is not available online OTM ACH origination with a current day effective date is not available OTM Wire Nature of Change Online Treasury Manager has fewer reporting windows (8:00 p.m. previousday transactions and 7:00 a.m. current-day activity. NetWork Banker (Intraday reporting windows at 7:00 a.m., 10:00 a.m., and 4:00 p.m.) Additional reporting windows planned as a future enhancement. Commercial clients will be able to call the Commercial Banking Service Center (CBSC) at to obtain Commercial Loan Balance information and make Commercial Loan payments. For security purposes, loan information will be provided to authorized signers and approved contacts only. Support hours are from 7:00 a.m. ET to 7:00 p.m. ET M-F. OTM effective date default is the next business day. Clients will be issued new PINs OTM approver currently enters the wire PIN, whereas the initiator enters the PIN in NCF's NetWork Banker OTM Wire templates (ability to save intermediary bank information) Online Treasury Manager does not have the ability to save intermediary bank information in a client defined template. This will be addressed in a future release. Page 5 For additional details regarding NetWork Banker to Online Treasury Manager product differences, see Product Comparison Matrix on the conversion Website.

6 Additional Resources Online Treasury Manager Conversion Website: SunTrust.com/onlinetreasurymanager This site includes important conversion-related materials including: Page 6 Product Comparison Matrix that explains the differences between NetWork Banker and Online Treasury Manager FAQs & Contact Information Conversion Checklist to help ensure that clients have completed all required conversion steps Schedule of Web-training events for ACH, Wire, Balance Reporting and Security Administration Quick Reference Guides and User Manuals ACH Batch Conversion information Online Treasury Manager Fact Sheet Online Treasury Manager Access Agreement and Exhibit A Self-guided demo

7 Operational LOS and Cutoff Schedules Function Cutoff Time Retention Notes ACH Initiate 10:30 a.m., 2:30 p.m., 5:30 p.m., and 7:30 p.m. The cutoff for both Debits and Credits is 7:30 p.m. ET two days prior to effective date. Files received by 10:30 a.m. ET one-day prior will be processed on a best effort basis ACH Pass-Thru 7:00 p.m. Follow same guidelines as ACH Initiate ACH Reversal 4:00 p.m. In order for an ACH batch to meet the 4:00 p.m. deadline it will have to have been received prior to the 2:30 p.m. cutoff time Account Transfer 5:30 p.m. If it is done before 5:30 p.m., it is the same day. If it is after 5:30, it is next day. Account transfers are processed by the ACH system Positive Payment Report - Exceptions/Images (Pos Pay accounts only) Available at 9 a.m. 93 cal. days This is the earliest time Positive Payment reports are available for exception decision-making Positive Payment Exception Pay/Return Decision-Making 12:00 p.m. Same Day This is the deadline to notify SunTrust regarding the validity of the current business day s mismatched checks. A Pay or Return decision is required by this time Positive Payment Return Decision- Making Reverse Positive Payment and Payable Thru Draft (Check Return) 12:00 p.m. Same Day This is the deadline to notify the Bank regarding the validity of the previous business day s paid checks. Return decisions are required by this time Manual Issue/Void Input Deadline 5:00 p.m. Stop Payments Placed 8:00 a.m. 10:00 p.m. (DDA and ARP AC Only) 186 cal. days Stop should be available to tellers within seconds during normal bank business hours. Otherwise, the stop is in queued status. Stops are effective for six months Stop Payment and Paid Item Inquiry ARP and DDA accounts no time constraints 93 cal. days Information is stored for 186 calendar days (about six months) Stop (Images) Availability 11:00 a.m. Current month plus one month history Bank provides online access to images of paid checks from previous business day Wire 8:00 a.m. 5:30 p.m. 5:30 p.m. ET cutoff time for same-day processing of outgoing wires. Real-time incoming wire confirmations are posted up to 6:30 p.m. ET. Wire (By Phone) 8:30 a.m. 4:30 p.m. Wires done by phone ONLY Page 7 For additional details regarding Online Treasury Manager cut-off and retention times, see See the user manual on the conversion Website.