Innovation with Healthcare Mobility. Phil Woo Patient Care & Monitoring Solutions October, 2014
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1 Innovation with Healthcare Mobility Phil Woo Patient Care & Monitoring Solutions October,
2 Topics Healthcare Industry overview Enterprise IT & Clinical Engineering The Mobile Clinician The Engaged Patient Mobile Administration 2
3 Healthcare Industry Mobile Solutions for every market Home Transport Private Practice / Clinic Hospital Consumers managing their own health Devices for home Caregivers visiting patients in home or assisted living EMT services communicating to destination care facility Devices sending patient info prior to arrival Private practice physicians to affiliated hospitals info sharing Remote clinical consultation Managing heavy patient load Improve on-call services and response time Remote clinical consultation 3
4 Trends for Mobility in Facility Request for mobile solution EMR access Information systems: Images and Education, Therapy & Medication reminders Tracking weight, nutrition and Communication & Collaboration tools Interoperability!! 4
5 Enterprise Mobility Strategy Considerations HIMSS Survey indicates 51% Surveyed are Still Developing their Mobile Technology Policy Needs assessment Identify key users and their pain points (e.g. mobile collaboration using text, video, voice; push notifications based on subscriptions to specific patients etc ) Roll out strategy and prioritization Workflow and data access requirements Need for real time or near real time data User interface consistency Device viewing real estate relative to application EMR support/access Ease of use and ease of application access (e.g. single sign on access ) Information systems interfacing, security/privacy and infrastructure requirements Security and risk management (e.g. ephi data security, device security and access policies etc ) Interfacing requirements Bandwidth and network considerations (Wi-Fi, 3G/4G) 5
6 Managing Risk When it comes to data security, we build a 10-foot wall and they build an 11-foot ladder, so it s a constant work in progress it s not if but when. Linda Reed, CIO, Atlantic Health System, New Jersey Mobile Device Management software that isolates a secure environment where data, apps and access can be managed 6
7 Mobility Solutions Key drivers: Meeting user expectations for instantaneous access to real-time data, personal freedom-ofchoice of platform, and easy-to-use interfaces Delivering one seamless view of disparate sources of clinical information Supporting regulatory compliance and security 7
8 Uses of Applications By Clinicians Benefits Percent Look up non PHI health information (i.e. access clinical guidelines) 83.54% View patient information (i.e. view lab results or a digital image such as a CT scan) 75.00% Use for educational/training purposes 53.05% Clinical notifications (i.e. lab personnel receiving notification of STAT labs) 50.00% Tracking worklists (i.e. orders to be signed) 42.07% Secure communication regarding patients (i.e. hand-off notes) 32.93% Collect data at the bedside (i.e. vital signs) 29.88% Analysis of patient data (i.e. EKG measures) 29.27% Monitor data from medical devices (i.e. vital signs monitor) 26.83% Use bar code reader on mobile device (i.e. mobile phone or ipad type device) 22.56% Refer patients to the use of apps for health related items 14.02% Capture visual representation of patient data (i.e. camera or video recorder) 12.80% Don t Know 2.44% Other 2.44% 8 *Mobile HIMSS Survey
9 9 The Mobile Clinician Apps for all specialties
10 The Mobile Clinician - Wearables The next trend in innovation Wearable technology used during surgery and emergency care services 10
11 The Engaged Patient The internet and adoption of mobile devices have opened a whole new opportunity for patients (and loved ones) to engage in managing ones own health. Tracking fitness Discharge instructions (video reminders) Medication tracking Research Clinician Video Chat 11
12 Mobile Administration What this technology means to you.. Remote supportability System health checks Proactive notification of failure Photo/Video capture and entry for hardware issues Device scanning software Improved communication with users/clinicians 12
13 13
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