Increasing Productivity with Mobile Integration.

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2 Mobile Medicine: Increasing Productivity with Mobile Integration. Executive Summary Mobile devices smartphone or tablet computers are everywhere increasing effectiveness and efficiency in everyday life. They transform the traditional ways of working. For example, grocery store chains now offer mobile applications, or apps, that encourage electronic coupons that can be virtually clipped with any hand held device at any time or place and save money instantly at the store checkout. With this kind of emerging technology it is a natural evolution that healthcare would in turn advance by using new devices and applications to drive the future of medicine towards mobility. The early defining capability of mobility in healthcare included elemental services like making office visit appointments via a centralized call center. Today, doctors, nurses and other healthcare professionals are using mobile apps daily to research medical material and exchange information on a regular basis. General non EMR mobile apps are being adopted as soon as they are being developed. According to industry estimates, 500 million smartphone users worldwide will be using a health care application by By 2018, 50 percent of the more than 3.4 billion smartphone and tablet users will have downloaded mobile health applications. A major driving force in mobility is to aide healthcare professionals with remote patient monitoring and to facilitate effective and timely delivery. Does a mobile version of the electronic medical record live up to its promise to boost productivity? What about cost saving? According to the results of the 2015 Mobile Technology Survey, Healthcare Information and Management System Society (HIMSS) in their recent study of more than 200 healthcare provider employees, more than 70 percent of participants utilize app enabled portals to engage patients and reduce costs. In addition, more than 90 percent of the survey group is currently utilizing mobile devices within their organizations to engage patients regarding their healthcare. The report also showed that mobile healthcare technologies are beginning to cut provider costs and improve quality of care delivered. Also reported in the 2015 Mobile Technology Survey by HIMSS, 54 percent of survey participants indicated they achieved cost savings when asked if the addition of mobile technology had a positive return on cost. 2

3 Benefits and Solutions of Mobility While healthcare is one of the leading professions to embrace mobility, it is well behind other industries such as food service, retail or banking. Clearly mobility in healthcare is gaining momentum and interest at a rapid pace. It has become imperative for healthcare providers to stay competitive and to find ways to connect with patients without losing productivity. Insurance reimbursements and patient collections continue to decline while operating costs per provider have increased and are still on the rise. Therefore, mobile integration must strike a balance between productivity and cost savings while placing critical functions in the hands of the end user, the healthcare professional. Concerns over how to best control costs while having a proportion of meaningful interactions that support decision making are shaping the decision to go mobile. Despite the concerns, nearly 50% of healthcare providers see the deployment of mobile technology as a high priority, while 78% see it as at least a medium priority. Standard functions offered by mobile applications include viewing patient notes, sending an electronic prescription, receiving lab results, ordering a test or other procedures. In short, mobility must help providers to overcome challenges and promote effective healthcare delivery. Healthcare providers will most likely use many apps at different times throughout the work day while in or away from the office. While mobile apps for healthcare have become easy to integrate with various job duties within the medical organization, it would stand to reason that the apps that might be most widely used would be the ones that offer a service that is streamlined and familiar. Is the healthcare professional even included in the workflow of the app? Often, standalone apps or provider centric apps will not achieve the same goals as the patient centric apps. The well delivered app to the healthcare provider should furnish a continuous familiarity of the patient across time as well as be capable of a 3

4 proactive response. In short, mobile apps should not be viewed as one size fits all. An effective mobile application should facilitate the end user to seek out and identify the information needed in order to make a medical decision. This includes making it easy and simple to use in terms of logging in and entering a patient record with pertinent information (i.e. information at the fingertips of the clinician.) How should healthcare providers go about selecting which mobile application is best for them? Our advice is to evaluate the workflows of the practice and identify guidelines that will lead to a successful integration, especially in moments when the clinician is not in the comfort of the office with the EMR within arm s reach. Is there timely and immediate access whenever and wherever? Does the app offer a one stop shopping approach where there is a minimal amount of searching and tapping? Does the app capture patient data seamlessly? Does the app offer administrative functionality or the ability to integrate into your office based system? Considerations for Integrating Mobile Technology Benefits of Integrating Mobile Technology Provide a Valuable Service Increase Productivity Expedite Decision Making Reduce Cost Minimum Administrative Tasks Improve Patient Outcomes Going Mobile InSync Mobile adds freedom and value to the healthcare provider. Today s healthcare professional has the opportunity to grow and explore new opportunities as technology advances towards data management. Mobility also allows for the capture and documentation of an encounter that is directly stored in the patient record for staff to understand and process in a timely manner. Mobile apps are a critical part in time management and patient engagement. Ongoing, the mobile user will be enabled with up to date patient information and therefore better equipped to make sound decisions and retain data for administrative processing, thus providing a better experience for the patient. The mobile health revolution is in a period of rapid growth, adaption and evolution. There is no better time to take advantage of all mobility has to offer. InSyncMobile InSyncMobile offers a cost effective mobile solution that is a secure HIPAA compliant EMR integrated mobile solution. Thus allowing for increased productivity via robust synchronization. With InSyncMobile, making the mobile transition will provide you with a strong platform for patient engagement that is easy to use whether you are a clinician or staff member. There is no sacrificing of 4

5 the workflow or clinical documentation and no repetition of data entry across different EMR systems. Our mobile app incorporates: Access Patient Information Remotely Patient Demographics Patient Health Information: allergies, medications E Prescribing Clinical Reports Documentation Capabilities Facilitate direct communication with patients Increase Practice efficiencies Enhanced overall patient care InSyncMobile is essentially the perfect on the go companion to InSync EMR/PM. Take it with you in the patient room or anywhere your privacy is protected. One of our more popular features You can electronically prescribe medications all from your mobile phone. The ease of documenting clinical chart notes and the simple User Interface creates a positive experience for the clinical staff. The layout of the pages automatically resize based on the device that you are using to view the EMR. Additionally, the modules on the dashboard are moveable allowing for you to customize the look on the dashboard to meet your needs depending on whether you are on an ipad, mobile phone, or desktop computer. Once the patient is checked in, it is easy to access the patient encounter and clinical documentation. A provider has the ability to document the most important parts of the medical chart. Most importantly, what you document is accessible in InSync EMR/PM. Everything is connected! Screenshots of InSyncMobile Follow: 5

6 Choose Your Medication (Mobile) 6

7 Medication Sig and Interactions (Mobile) 7

8 Scheduler: You re able to compare schedules for your providers and you have the ability to view the same scheduler in two different formats. The first format is by appointments only. The second format is the high level view of the day. See both views below. The user can easily toggle between each format. Appointment View (Mobile Device) 8

9 Daily View (Mobile Device) 9

10 Charting: The chart is setup for easy maneuverability with the parts of the chart note listed on the right hand side. Charting Collapsed View (Mobile Device) 10

11 Presenting Problem Expanded (Mobile) 11

12 About InSync Healthcare Solutions InSync Healthcare Solutions is a preeminent provider of MU 2 certified integrated EMR and Practice Management (PM) software, Revenue Cycle Management services, and Medical Transcription services to thousands of healthcare professionals throughout the United States. The company has leveraged advanced technology, best in class partnerships and proven business processes to provide services and solutions that translate into better efficiency for healthcare organizations. Originally founded as Intivia in 2008, InSync corporate headquarters are located in Tampa FL, with primary operations based out of Parsippany, NJ. InSync supports a wide range of leading hospitals, medical clinics and physician practices, including some of the most prestigious healthcare facilities in the nation. InSync's Electronic Medical Record software is quick and easy to use, helps decrease medical errors, reduce operational costs, and improve regulatory compliance across your entire organization. Sophisticated yet intuitive, InSync's EMR solution can be easily customized to reflect your clinical needs and personal preferences. Most importantly, InSync's EMR solution is fully ONC ATCB Drummond and CCHITcertified for Meaningful Use (MU), providing additional assurance to prospective buyers regarding the product's functionality, security and allowing providers to take advantage of sizable government incentives. Scalable to practices of all specialties and sizes, InSync is guaranteed to help your practice operate more efficiently while simultaneously enhancing patient care. InSync's Revenue Cycle Management service brings together unparalleled technology and highly trained billing specialists to create efficient and effective solutions to meet all of your practice's administrative needs and allows you to focus on patient care. Our proven best practices, combined with a knowledgeable, dedicated service team, help streamline the billing process and simplify workflows, allowing healthcare organizations of all sizes to minimize operating costs, improve productivity, and achieve long term bottom line improvements. 12

13 InSync's Revenue Cycle Management system integrates seamlessly with our EMR/PM solution. Our solution makes your healthcare business more efficient and easy to manage. From the initial patient encounter through reimbursement and final payment, InSync takes the hassle out of healthcare. InSync is also a leading provider of dictation and Medical Transcription services to hundreds of healthcare organizations nationwide, employing highly skilled professionals with a multi tier document review system that monitors quality parameters through every step of transcription and editing. InSync s Medical Transcription management solution results in faster billing, more complete and timely reimbursements, and improved cash flow, all while helping significantly improve patient care. Information: info@insynchcs.com Phone: End Notes HIMSS Mobile Technology Survey: executive summary. HiMSS web site. mobile survey. Published April Accessed March HIMSS Mobile Technology Survey: executive summary. HiMSS web site. VE%20SUMMARY%20FINAL% pdf. Published April Accessed March