Supporting the Physician Practice through Information Systems

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1 Supporting the Physician Practice through Information Systems Systems & Enabling Technologies CareNet+ MyAdvocate CliniCare SynAPPs CareConnection UpToDate CIRRIS Advocate Health Care Information Systems provides its physicians with the cutting edge technology solutions and support needed to enable the highest level of practice efficiencies and patient care.

2 Support At Advocate, we equip our physicians with cutting-edge decision-making tools and the highest level of service and support to enable the delivery of exceptional patient care. HIGH QUALITY SERVICE & SUPPORT Provides complete patient registries for a variety of chronic diseases and prevention and wellness studies for the APP clinical integration program. CIRRIS Registry System CareNet+ A robust, Web-driven physician database that facilitates health information exchange. MyAdvocate Advocate s patient portal which enables patients to securely access, track and update their health information. An evidencebased, physicianauthored clinical knowledge system. UpToDate CareConnection Advocate Information Systems CliniCare Electronic Medical Record (EMR) used by Advocate Medical Group physicians to document and track patient care. APP SynAPPs Advocate s EMR for Inpatient and Outpatient physician care centers. Provides EMR and Practice Management implementation services for Advocate Physician Partners. 1

3 CareNet+ Advocate Health Care s web-based physician information system, CareNet+ is a patient-centric results database designed by physicians. As a means to retrieve patient demographics, patient results, face sheets, discharge summaries with ICD-9 and CPT-4 codes, physician/group census, medical reference links, and more, CareNet+ facilitates internal Health Information Exchange (HIE) for Advocate s EMRs, Clinical Support Tools, and applications that support physician productivity and convenience. How Does CareNet+ Support Your Practice? View Longitudinal Electronic Medical Records CareConnection: Patient Lists, Orders/Results/Reports, Documentation (Nursing, Physician), Medications (MAR, Historical), Profile/Scanned Images CareConnection Office: Patient Lists/Inbox CareNet: Historical Reports CliniCare: Appointment Schedule, Patient Clinical Summary, Physician Documentation SynAPPS: Patient Clinical Summary View Images Radiology: Fuji Synapps (IMMC), GE Centricity (Enterprise), Mckession HMI (Condell) EKG: Muse (Enterprise), Tracemaster (LGH, IMMC) CareNet+ = Integration with Single Sign-on Mobile Access AMG CliniCare EMR APP SynAPPs Specialty Systems-Card. Onc. Etc. CareNet+ CareNet+ Clinical Support Tools Doctor Direct CIRRIS ERMA CareNet CareConnection Office APP euniversity UpToDate Productivity & Convenience Doctors Online/APP Pro Clin-E-Guide MD Consult MicroMedex 2

4 MyAdvocate My Advocate Patient Portal MyAdvocate, Advocate Health Care s patient portal, is a free, password-protected and web-based interactive service that allows AMG and hospital patients to securely access, track and even update their health information. It facilitates increased patient communication with physicians and streamlines office functions such as appointment scheduling and medication renewal. What Can Patients Do with MyAdvocate? Ask their provider a medical question Request an appointment Request a medication renewal View the following clinical information from their chart: Allergies Immunizations Lab results Medications Problem list Treatment plan Vital signs MyAdvocate, Advocate Health Care s patient po web-based interactive service that allows you to health information. It places greater control of y What can you do with MyAdvocate? Ask your provider a medical question Request an appointment Request a medication renewal View the following clinical information from Allergies Problem list Immunizations Treatment plan Lab results Vital signs Medications Take greater control of your he to set up your MyAd Visit amgdoctors.com/myadvocate to learn more. For more information, visit 3

5 AMG CliniCare CliniCare is the office Electronic Medical Record (EMR) for Advocate s employed physician groups. It is the primary clinical tool for documenting and tracking patient care. Enhanced connectivity provides increased access to critical patient and practice information, while proven clinical experience aids in developing appropriate workflows and decision support. How Does CliniCare Support Your Practice? Quick Sets Remembers user ordering pattern for diagnosis Enables ordering of labs, imaging and medications quickly and on one page Defaults to pre-selected orders/medications Settings and orders follow the provider not patient No configuration needed Batch Sign Sign note and scanned documents quickly and easily View all notes and sign from one screen Task or edit note from the batch sign screen Letter Generation & Viewing Fax consult/referral letters to providers from EMR View patient notes from consult/referral visits One chart for patient E-Prescribe Send prescriptions to pharmacies electronically Receive renewals via e-prescribe limits faxes and phone calls to the office Patient receives medications quickly Electronic Messaging/Tasking Send messages to providers and other staff within EMR (link message to patient) Messages are tracked with date/time and can be copied into the patient chart Keeps patient information and messages secure Letter Generation/Viewing Electronic Messaging/Tasking Confidential Information Copyright 2013 Allscripts Healthcare Solutions, Inc. and/or its affiliates. All Rights Reserved. 4

6 APP SynAPPs Solutions & Services The SynAPPs Team serves Advocate Physician Partners (APP) physician members through the implementation of eclinical Works (ecw) Electronic Medical Record and Practice Management Solutions. The SynAPPsTeam of certified EMR experts provides support to physicians and office staff before, during and after implementation to achieve optimal results with the EMR. How Does SynAPPs Support Your Practice? SynAPPs offers a host of services to ensure physicians receive the guidance and support they need, including: Pre-implementation support with work flow processes and hardware and practice readiness assessments Skilled project management during implementation Post-implementation support (Physician and Biller User Groups, Ongoing ebo (hands-on) training, Quick Guides, Tips of the Week) Meaningful Use coaching and guidance Vendor management and group purchasing discounts Connectivity and increased interoperability with other Advocate and APP systems (CareNet+, CareConnection, CIRRIS Disease Registry, ACL Labs) CareConnection ACL I-Care Your SynAPPs Practice CIRRIS Disease Registry Patient Portal There is a lot to take in when you are going through an EMR implementation, and we have full-time jobs. Having an experienced team from SynAPPs lets me keep my focus on running the business and day-to-day operations. ~ Dr. Julie Taylor (Taylor Medical) Lab Vendor P2P EHX * With SynAPPs, physicians can access Advocate s Physician Portal (CareNet+) as well as a SynAPPS-specific network of over 400 physicians. We have heard from other EMR vendors: If you do your job you will meet Meaningful Use. That s all we can guarantee. That is the huge difference with the SynAPPS team. They guided us, interpreted the regulations, reviewed and analyzed our process and coached us all the way. ~ Dr. Charles Amenta (Otolaryngology, Homewood Hearing) 5

7 CareConection CareConnection is the Electronic Medical Record (EMR) for Advocate s Inpatient and Outpatient physician care centers. It facilitates improved interdisciplinary communication through the physician ordering and documentation process. Through Advocate s web-based physician information system CareNet+, Ambulatory physicians have the ability to view patient information off site, promoting a proactive view of the patient s longitudinal medical record. How Are Your Peers Using CareConnection? PowerPlans Plan orders on pre-arrival patients Re-order PowerPlans in one easy step PowerNotes Pull in patient results automatically Update orders simultaneously Share PowerNotes with other care providers Outpatient CPOE Send prescriptions to pharmacies electronically mpages Get an at-a-glance overview of patient pertinent information Find quick links to other useful EMR locations Orders Made Easy At-a-Glance Patient Overview 6

8 UpToDate UpToDate is an evidence-based, physician-authored clinical knowledge system that clinicians trust to make the right point-of-care decisions. By registering and utilizing UpToDate, you receive CME credit! How Does UpTo Date Enhance Patient Care? The best available evidence improves clinical decision making and increases the quality of patient care Depth and breadth of content ensures that clinicians find the answers to their questions 90% of the time Clinicians stay current on their specialty and recommended treatments and can use time spent researching clinical questions to advance their professional development with CME credit. UpToDate s Prominent Location at Advocate In CareNet: In Workspace: Exploring the Latest Features Click on UpToDate Demos to watch short videos on: Graphics Search CME/CE Redemption Graded Recommendations UpToDate and the iphone Register with UpToDate Redeem Free CME Gain remote access to UpToDate Receive alerts when the mobile application is available 7

9 APP CIRRIS Registry System CIRRIS is an integrated, web-based system that provides complete patient registries for a variety of chronic diseases and prevention and wellness studies to support compliance with managed care, Medicare Advantage/ Shared Saving and ACO quality requirements, as well as for reporting quality metrics for the APP clinical integration program. How Does CIRRIS Support Your Practice? Provides standard reports as well as ad hoc report writing capability, to support analysis of quality results Provides physician and physician group web-based CI Report cards These documents, as well as reports on the details behind the non-registry measures used in CI report cards, are available within CIRRIS as Acrobat files and can be printed by practice sites. Supports APP care management programs through the production of defined reminder letters and educational materials to patients Provides functionalities supporting APP generic substitution and other pharmaceutical programs, including patient and physician outreach 8

10 Enabling Technologies Helping Physicians & Staff to Focus on Patient Care World Class Technology Infrastructure: Advocate providers can take advantage of a highly reliable and secure technology infrastructure that can be easily scaled up to meet the needs of practice growth. Key components include: High speed fiber network that provides the ultimate in reliability and flexibility Secure network, utilizing the latest in security technologies and practices Virtual data center with the highest level of application availability Fully integrated telecommunications services including voice messaging and intelligent call routing Communication & Collaboration: CommunicationConnection is a market basket of communication and collaboration technologies for the physician community, which enables more efficient and productive use of time. Tools include: Integrated , calendar and contact system, accessible through your mobile device Easy access to video and web conferencing Instant messaging capabilities Access to SharePoint sites for team collaboration, document storage/sharing, project management, and more Use of PerfectServe to push relevant clinical information to the right physician at the right time Access to Advocate s mobile associate directory Revenue Cycle Management (RCM): Advocate s centralized RCM support structure ensures providers are prepared for an increasingly complex regulatory environment with changing reimbursement models. Our flexible solutions support: Preparedness for ICD-10 Increased focus on managing risk Proactive identification and support of shifting payment reform strategies Heightened analytics Office Connectivity: Advocate IS provides customer friendly, proven and reliable Office Connectivity to the Advocate Hospital Electronic Medical Records (EMR): 9 CareConnection Office presents hospital charts within optimized web-enabled views and PDFs in order to streamline workflows and facilitate efficient use of office charts. CareConnection Office provides: Hospital event notification Secure access to patient demographic, insurance, and billing information Secure access to patient laboratory, radiology, cardiology, and pathology reports Secure access to provider notes and transcriptions Secure access to EKG imaging Connect is a portable and cost effective solution that connects the Hospital EMR to your standalone Office EMR, enabling hospital records, including patient demographics, laboratory, radiology, cardiology, pathology, and transcription reports, to flow into your EMR automatically. (Please contact Advocate IS for additional cost considerations if interested.)

11 For more information, contact John Norenberg

12 Partnering with Advocate Information Systems

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