Process Analysis Report. Report Details. Process Summary
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1 Process Analysis Report Report Details Report Name Business Analysis Report Industry Name Process Name Subject Matter Expert Technical Lead Goals and Strategic Drivers Goals Strategic Drivers Performance. Software Engineering Business Analysis James Foody Process Summary Business Analysis is the practice of identifying and clarifying a problem or issue within a company, then working with the various stakeholders to define and implement an acceptable solution. However, actually conducting a business analysis can be quite complex and time-consuming. Health Measures Experiment with a new visual model to clarify a complex concept. Broaden Your Skills by Using New Techniques. Strengthen Stakeholder Relationship. Look for an assignment in a new business unit, department, or business domain. Foster a culture that encourages problem identification and creating solutions. Ensure business analysts have the opportunities to learn leading-edge techniques that can be used to enhance both project business analysis and enterprise business analysis. Give business analysts the opportunity to participate and contribute to strategic conversations, particularly where additional research and analysis is needed. Ensure business analysts have the opportunities to learn leading-edge techniques that can be used to enhance both project business analysis. High-level Process Health Measures Benchmarks Performance Ignite Intelligence Page 1 of 5
2 Key Performance Spots Health Measures Performance Spots High-level Process Health Measures Benchmarks User-set Values On Time Delivery (OTD) Staff utilization Reduction in rework Ways of influencing staff behaviour Business Case Tracking Performance. Business value source Constructing the right PMO Capturing value more quickly Shortfall by Initiative Type Tasking for specific results Quality improvement Technology Applications Facilitating customer choices Leadership Metrics benchmarks Process Metrics Efficiency Effectiveness Adaptability Error Index Process Metrics 76.43% 61.0% 60.21% 69.43% Benchmarks 90% 97% 88% 99% Ignite Intelligence Page 2 of 5
3 Definitions of Process Metrics Efficiency Effectiveness Adaptability Error Index Efficiency is the extent to which time, effort or cost is well used for the intended task or purpose that is driven by the process. Effectiveness is the capability of producing a desired result. Adaptability is the ability of the process to change itself to fit to occurring changes based on recommendations. Error Index is a measure of how closely a process follows the index to which it is benchmarked. Severe Risk Items High Risk Items Medium Risk Items Low Risk Items Total Risk Items Performance Ignite Intelligence Page 3 of 5
4 Key Performance Indicators Process Recommendations List for the Report No rationale behind technical decisions. No link between technical success and business. There is no focus on environment. Old fashioned methods of customer access. No growth indicators in mobility growth. Poor investment areas in servers, storage/information management, clients, data centre technologies, HPC, MVS infrastructure software (manageability, virtualization, security), cloud computing, embedded solutions, and visual computing. Employees are confused about if their managers job is theirs. There is demonstration of leadership success metrics. Recommendations based on Business Impact Provide technical information and inspiration to employees. Provide a definition of technical success. Cleantech focus to include energy generation and storage, transportation, consumption, transmission, and distributions. Focus in Internet and web-based applications, services, and related infrastructure companies that target consumers. Budget for technologies that deliver the next generation platform elements of notebooks, netbooks, and mobile Internet devices. Focus on one or more of these to improve: enterprise, data centre, embedded, communications infrastructure, and visual computing. 1. Delegation ability to improve as appropriate. 2. The trust demonstration should enhance. There is no strategy to reduce rework by process improvement. Leadership should be demonstrable using statistical metrics. Monitor the health of your processes with a large-scale, automatic parameter checking against pre-defined or custom business rules in batch or on demand. There is no mechanism to receive alerts and warnings about scrap or rework. Proactively address quality and performance issues with early warning analytics that alert you to potential failures and latent defects before they become costly problems and before they reach the customer. There is no mechanism to store and make rationale associated with key decisions. Align performance and quality strategies by sharing appropriate information with whoever needs it so you can close the gap between targets and Low value drivers and high value drivers are mixed up for implementation. Implement those systems on a priority that deliver high business value. Poor project outcomes and abandoned projects. Focus on end user expectations Results of corporate initiatives are inconsistent. Manage implementation with rigour. Ambiguous PMO mission. Define PMO Governance, Content expertise, Size of projects that PMO governs Ignite Intelligence Page 4 of 5
5 Key Performance Indicators Recommendations based on Business Impact Negative globalization. Drive globalization. no Unification of company organization. Unify company organization. Reduced product quality. Improve product quality. Enhanced Operating Costs. Reduce Operating Costs Optimize working capital. Increased rework because of defect resolution and retesting. There is no identification of hard and soft costs. Key Challenges Change management & change control are not distinct. Config management not defined. Lack of Clarity in the Scope of the Business Functions. Risk management is not in practice. Optimize working capital. Requirements related defects to be ironed out in requirements engineering phase 1. Differentiate between cost avoidance and cost savings. 2. Establish points of savings from every point in the project Ignite Intelligence Page 5 of 5
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