Future-Proof the Banking and Finance Data Center

Transcription

1 Future-Proof the Banking and Finance Data Center Reinier Dungca Rey Perea Marketing Manager, Southeast Asia and North Asia Manager, Local Technical Support Emerson Network Power Emerson Network Power Philippines

2 Agenda Today s Agenda The State of the Data Center The Banking and Finance Data Center The Infrastructure Experts

3 More Connections. More Devices. High Expectations State of the Data Center, Emerson Network Power

4 Redefining Huge State of the Data Center, Emerson Network Power

5 Failure is Not An Option!

6 Huge Data, Higher Expectations, Failure Not An Option: What These Mean For Today s Bank Data Centers? Larger and More Complicated Data Centers Focus On: Efficiency and Availability New Emerging Technologies

7 Larger and More Complicated Data Centers More Data = More Data Centers Source: Data Center User s Group Expanding Capacity Building New Facility Physically Expanding

8 Responsibility Shift: Decisions and Management 100% Other Other Other 80% 60% IT Managers & Executives IT Manager & Executives IT Managers & Executives 40% 40% 20% 0% Facilities Managers Have been in their role less than 5 years 98% Say data center power, cooling and monitoring has become more complex 55% Manage 3 or more data centers Facilities Managers Facilities Managers

9 Availability Downtime is Expensive Source: Ponemon Institute 2013 Average cost was $690,204 per minute for the 67 data centers analyzed. Average of 86 minutes of partial or total shutdown.

10 Source: Data Center Dynamics Availability An Important Part of Performance Based TCO Generic TCO only covers CAPex and OPex Performance Based TCO takes Availability into account

11 Emerging Trend Management and Optimization Through DCIM Deploying a data center infrastructure management (DCIM) platform optimizes availability and efficiency Insight and action for optimal data center performance Monitor and control the critical infrastructure Manage capacity, track IT inventory Plan changes, visualize rack configurations Analyze and calculate energy usage, optimize cooling/ power equipment Unified management of the data center s IT and facilities infrastructure

12 Agenda Today s Agenda The State of the Data Center The Banking and Finance Data Center The Infrastructure Experts

13 The Banking and Finance Data Center

14 Different Types of Financial Institutions... Commercial / Retail Banks Wider array of customer data Channels and Delivery systems are more distributed IT is integral to operations and to customer outreach Investment Banks High Frequency Trading Infrastructure needs to be more centralized Investment banks need more computing power IT is integral to operations and to customer outreach

15 ...Common Market Issues IT is Critical to Operations Downtime for Financial institutions range from USD 900K to USD 6M per hour (Metagroup, 2011) IT is not only key to operations, but is also an integral part of customer outreach (ie online banking, branch kiosks) Roughly 22 ATMs per 100,000 people in Vietnam, compared to SG about 58 ATMs per 100,000 people Intense Competition Focus on Reliability as Differentiation Highly time-critical transactions need high reliability (ie investment banking) Manage CAPEX and OPEX Optimize Integration of Existing and New Equipment Manage OPEX and increase operational efficiencies Distributed Network Each point of the network equally critical Visibility and Control is key Translating To Common Infrastructure Issues: Availability and Visibility

16 Commercial Banks Branch Availability What is happening? The Branch Office is one of the key touchpoints to the consumer Downtime at the branch can damage customer relationships and can cost up to USD1M per hour What does this mean for you? Maintain and improve relationship with customers by providing reliability of service at the branch What does this mean for your infrastructure? Basic Security and Visibility: Enclosure of key infrastructure equipment and visibility and control of any issues at the branch level Availability: Need for protection against common power problems and orderly shutdown of all equipment Control: Being able to address IT issues remotely and securely Basic Security and Visibility Availability Control

17 Commercial Banks Future-proof Branch Operations Secure operations by enabling High availability, improved control & remote management Site Profile Critical network closet SME Data Center in a Rack, Remote WAN infrastructure Scale & Density 1 to 3 racks Up to 10kW Core Inclusions Rack enclosure system Power Quality Power Quality Peripherals Monitoring Service Recommended Options Access & Control Cooling Basic Security and Visibility Availability Control

18 Commercial Banks ATM and Branch Kiosks What is happening? On average a bank in Asia has about ATMs in their Network Needs to Work 24/7 ATM outages are seasonal (mostly during month ends) Sometimes aberrations are due to chain of failures from providers What does this mean for you? Minimize the level of ATM breakdowns Address queues and customer inconvenience and further service dissatisfaction What does this mean for your infrastructure? Reliability: Ensure continued availability of ATMs with reliable back-up power system Visibility: Visibility of the ATM Network and ability to remotely address machine issues save on manpower to address each ATM Reliability Visibility and Control

19 Commercial Banks ATM and Branch Kiosks What is happening? Financial Kiosk transforming the customer experience in the branch Purpose: non-cash based system to alleviate pressure on ATMs Minimizes human error in processing transactions What does this mean for you? Improve overall customer experience Veer away from paper-based traditional banking greater serviceability, flexibility and efficiency What does this mean for your infrastructure? Reliability : Ensure reliable back up power system Visibility and Control : Ability to see and address issues remotely save on sending manpower to address each kiosk Reliability Visibility and Control

20 Commercial Banks Future-proof ATMs Reliability Visibility and Control Liebert RDU: Environmental Monitoring, alarms and controls (security, temp, humidity, fire, water, PDU) DSView4 Software NOC VPN/ Internet Nform4 Software Digital KVM for remotely managing the CPU. ATM ATM ATM Liebert UPS with SNMP card for managing UPS status and alarms Location 1 Location 2 Location 3

21 Commercial / Investment Banks Optimizing Through IT What is happening? Automation of labor intensive back office tasks Automated solutions can achieve over 50,000 activities per day Online banking: another way of reaching out and satisfying customers What does this mean for you? Minimize human error in back office transactions Increase efficiencies at the branch level through online banking What does this mean for your infrastructure? Reliability: Ensure continuation of back office processes relying on IT Availability : Online banks need to be up 24/7 High Density: New services and delivery channels may no longer be supported by existing infrastructure Reliability Availability High Density

22 Commercial / Investment Banks Future-proof your core Data Center Enables High Density & Data Center capability in a Row Site Profile SME Data Center Critical branch office Scale & Density Single row of racks 15 to 25kW Core Inclusions Rack enclosure system Access & Control Power Quality & Peripherals Optimization Monitoring Service Recommended Options Cooling Reliability Availability High Density

23 Commercial / Investment Banks Future-proof your core Data Center Power Protection Reliability Availability High Density Different room and business requirements drive customer choice towards to the delivery of UPS Power Protection

24 Commercial / Investment Banks Future-proof your core Data Center Precision Cooling Different room and business requirements drive customer choice towards to the delivery of Precision Cooling Reliability Availability High Density

25 Investment Banks Highly Critical Applications What is happening? Investment banks uses up to 10x more computing power than Commercial Banks Uptime is highly critical an hour of downtime for an investment bank can cost up to USD 6M Proximity Hosting firms right next to the data center (and vice versa) for closest to zero transfer time of info Disaster Recovery Sites are a must What does this mean for you? High Density applications Develop a robust business continuity plan that considers entire data center life cycle and disaster recovery What does this mean for your infrastructure? High Density infrastructure: High level power protection and targeted, best in class precision cooling Data Center Life Cycle Management and Disaster recovery sites High Density Life Cycle Management Disaster Recovery

26 Investment Banks Future-proof Investment Banks High Density Enables Ultra High Density High criticality applications Site Profile SMB, Hot spots & High Density in Ent. data centers Unpredictable growth scenarios Scale & Density Up to 40 racks 10kW per rack Core Inclusions Rack enclosure system Power Quality & Peripherals Optimization Monitoring Service Access & Control Cooling

27 Commercial / Investment Banks Managing The Network What is happening? Proliferation of Mergers, Acquisitions and Consolidation in the industry has resulted in a fragmented IT backbone The distributed network (ie nationwide bank branches and ATMs) poses special challenges to a centralized IT management What does this mean for you? New equipment will need to work well with legacy equipment Need for a centralized monitoring and management solution for the entire network What does this mean for your infrastructure? Visibility: The IT Manager will need to have visibility of all IT assets and secure access and management Control and Management of Remote Issues Visibility Control and Management

28 Commercial / Investment Banks Future-proof your Network Visibility Control and Management The Avocent MergePoint Unity : provides IT administrators a complete remote management solution to access and control servers and other devices. The Avocent AutoView switch : includes access for one or two digital users and access for a local user in a single solution The LCD Console Tray family: offers a variety of features that simplifies and provides ease of access to servers DSView 4 management software : enables secure, out-of-band, centralized management of all connected IT and network devices physical and virtual. Avocent Data Center Planner: a visual infrastructure planning and management solution within the Emerson Network Power strategic framework for data center optimization. It provides data center management with accurate and complete information about where devices and equipment are located, their current capacities and future changes.

29 Commercial / Investment Banks Future-proof your Network Visibility Control and Management Avocent HMX Desktop over IP solutions are designed for desktop administrators who need to physically separate the computer from the user in the work environment. Physical separation of computer and user provides solutions where security and/or environmental issues are major concerns. Features and Benefits Eliminates Distance Limitations within the LAN High-Quality DVI Video and CD Audio Centralized Management Greater Security No Dedicated Cabling Interoperability

30 Agenda Today s Agenda The State of the Data Center The Banking and Finance Data Center The Infrastructure Experts

31 STRONG HEART Start your checkup at the heart of the data center the power system. UPS, capacitors and batteries all work to sustain critical operations and can t afford to flatline. SHARP BRAIN Just as the human brain keeps each piece of the body working harmoniously, a comprehensive DCIM solution helps keep your data center running at peak efficiency delivering real-time information allowing you to make the best decisions to operate and maintain your infrastructure. EFFICIENT AIR INTAKE AND CIRCULATION Check the air pumping through your data center. Keep temperature and humidity in the ASHRAE recommended range. Cooling accounts for 40% of total energy use for the average data center DIET AND EXERCISE Proper diet and exercise are the best proactive steps to a healthy body. Similarly, a proactive approach to service and maintenance in the data center can extend the life cycle of IT equipment and delay major capital investments..

32 Emerson: The Infrastructure Expert US $24.7 Billion in Sales Headquarters in St. Louis, Missouri USA Diversified global manufacturer and technology provider Approximately 132,000 employee worldwide Manufacturing and/or sales presence in more than 150 countries 230 manufacturing locations around the world No. 123 on 2013 FORTUNE 500 list of America s largest corporations Founded in 1890 NYSE: EMR

33 33 Emerson Network Power: Making the Future of Business Possible Always On Global industry expertise, technology, and resources to understand our customers businesses from the inside out, and help them with the constant change necessary to take their business into the future Total Life Cycle Service & Support Infrastructure Management & Monitoring DC & AC Power Systems Industrial Power Thermal Management Racks & Integrated Solutions Power Switching & Controls Outside Plant Solutions Connectivity Solutions

34 34 Application: Data Center Critical Power Management System Load Banks Fire Pump Controller Surge Protection Paralleling Switchgear Automatic Transfer Switch Thermal Management Power Quality Metering Uninterruptible Power Supplies & Batteries Integrated Modular Solution In Row Cooling Cold Aisle Containment Cooling Rack Power Distribution Unit Load Bank KVM Switch Serial Console Switch Infrastructure Management & Monitoring Power Distribution Units Services UPS Preventive Maintenance ATS / Switchgear Energy Efficiency Assessment Data Center Assessment UPS Integrated Racks Monitoring Free Cooling Chillers and Air Handlers

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