30 CREATIVE WAYS TO USE SMS

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1 30 CREATIVE WAYS TO USE SMS Marketing and PR campaigns Organizations can now use veltext sms messaging to inform customers of pre-sales through regular alerts on new items. Text and Win competitions can be another way of utilizing the short code Veltext service whereby, a company can do an ad campaign, where clients can text in a word, answer a question, e.t.c. and stand a chance to win. Companies can also use veltext sms to have its customers subscribe to alerts on particular issues or send alerts to its customers to remind them on a monthly basis on special issue of importance. Promotions Veltext Sms can be used to leverage a company when it comes to promoting its products or services. A company can send text messages to its clients informing them of discounts, promotion, sales, e.t.c. to promote its business. Quick Sales A manufacturing company can use text alerts to its suppliers or retailers of wholesale discounts to hasten sales and save shelf space. Other ways of achieving quick sales is through text alerts on discount coupons at a regular basis. Quick orders Efficiency has never been so easy. Veltext can now assist companies do quick orders, through text message order services which cut on all the process of invoicing, L.P.O. and lead time. Just order through sms, generate a report and confirm delivery with an sms. Introduce your business to potential clients By sending text messages to clients, companies attract opportunities, by encouraging their clients to refer the organization to other potential clients through text message forwards and reward the clients with incentives.

2 Follow up your top prospects Companies can use text message reminders/alerts to their new clients by welcoming them and encouraging feedback on after sales. Customer relationship Management Customer loyalty can be maintained through well managed customer relationship management that can be managed through text messages like greetings, birthdays, Christmas, messages, e.t.c with of course a personal touch. A company can also use the SMS platform as a customer feedback channel where customers can channel their complaints or satisfaction through text messaging to the company. Credit management and Debt collection Credit companies now don t have to worry on reaching their debtors. Through text messages, they can now send text messages as reminders and notifications for debts owed, making follow up and recovery easier and less costly. Business updates Companies can take advantage of veltext messaging by sending their prospective clients on any new launches, products, order confirmations and much more. This keeps the clients updated on the company s business progress. Special offers Companies from time to time give their loyal customers special offers on their products. Veltext messaging platform can help businesses do this in the most efficient and less costly way. By constantly sending text messages to the customers, companies can inform their customers on special offers they are providing. Refer prospects to company website To refer prospective clients to company s website, a simple text message can be sent or prompt potential clients to SMS, and SMS a code to receive website details through their phones. Or to log in directly through their phones. This will inform clients much more regarding your company.

3 Revenue income Companies can now manage their costs to acceptable levels using veltext messaging, by using revenue generated from sms premium services to shield their costs. Through a short code, a company is able to prompt its clients to respond back to the company via a short code at a premium whose revenue is realized by the company offering the service. E.g. To know your account, please sms 123 for your account status Confirmation messages To confirm validity of products bought, customers can confirm product validity by sending text to a given short code, and warranty or validity of the product is confirmed to the customer s mobile, receiving a text message from the company. Automate business processes (reduce queues) Companies now have a chance to reduce queues in their business premises and also improve their service delivery through text messaging. A company can serve its customers through the mobile. For example, payments via phone, account status information via phone, registration and or applications via mobile phone, e.t.c. Fraud alerts Veltext communications now offers a value add service whereby, a customer is notified via an sms immediately a transaction has been done in his/her account. This can be a client s bank account, an atm withdrawal, e.t.c. The real time information will therefore assist a customer make informed choices. Reminders Internal communication is now easier through constant reminders of scheduled meeting s, appointments, salary notifications, e.t.c. Making internal processes easier. Prompt order requests Organizations can make easy and fast supply requests via mobile messaging for timely orders through texts. This will enable companies have their deliveries

4 made on time and faster, thus improving their business order processes and save on unnecessary costs. Auction/Bidding Companies now have an easy and cost effective way of advertising for the auction items. This can be done through text messaging to existing customers and public at large where the public can send text to a short code and bid for items on auction. Daily mobile content Further to revenue generation, companies can now take advantage of veltext short codes to have members of the public or customers subscribe to useful informative daily content via their mobile phones. This can be used to send inspirational messages, tips on products updates, e.t.c. the list is endless. This can also be done at a premium charged to the person texting and revenue to the company providing the service. Status information Clients can now get updates and status of their accounts via text messaging. This can be done by customers sending a request text to the company s short code and get updated information on their account status. Short surveys Surveys have never been so cost effective. To get information about a particular product or competition, companies can now use text messaging to their consumers to convey a survey on project of interest. This will enable companies make timely and smart business decisions. Customer profile update Customers can now easily up-date their profiles with their companies through text messaging which is then up-graded in the company s data base. Recruitment Recruitment process has now been automated. By sending text messages or providing a short code to a potential workforce. Companies are able to send job details via text messages, thereby automating their recruitment process. A confirmation request can now be sent to successful applicants.

5 Salary notifications Customers can now register with their companies to receive salary notifications. Product launches When companies develop new products, they would like to inform their potential public not only efficiently but in a cost effective manner. Veltext provides this opportunity by providing text messages services informing customers of a product launch. Event details Mobile users can now send a text message to a designated short-code with key words to know about events in town, like promotions, launches, celebrations, e.t.c. Fund raising Raising funds has never been so easy. Through social media, or company websites, companies and individuals are able to raise a funding awareness where a via a text message, funds can be raised by providing account number or mobile transaction. Reservations and bookings Hospitality and travel companies can now take advantages of SMS reservations and bookings where potential customers can send text messages to reserve rooms, or make prompt bookings. This delivers convenience and company is able to reserve potential customers details. Insurance Insurance companies now have an opportunity to use veltext communications to offer short-term insurance covers. This can be done through partnership with our text providers on agreement into deducting some daily amount of money from airtime to offer premium payments for their insurances. Price information Customers can now get convenient real time information on product prices, enabling customers to make budgets, compare prices and make informative decisions via text messages received.

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