Android TM. App Performance Report by AVG Technologies Apr-Jun Q The online security company TM Protecting more than 200 million active users.

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1 Android TM App Performance Report by AVG Technologies Apr-Jun Q The online security company TM Protecting more than 200 million active users.

2 Table of Contents A Executive Summary... Introduction...- Top Findings in Q Scoreboard - Top Apps Run at Startup... 9 Scoreboard - Top Apps Run by Users...10 Scoreboard - Top Games Click here B Key Findings...12 Introduction...12 World s Greediest Mobile Apps Top Ten Battery Drainers Top Ten Storage Hogs Top Ten Data Traffic Hogs Mobile Gaming - What Gamers Should Know C App Usage Trends...2 Introduction... 2 Installed Tools Installed Social Apps...26 Installed Communications Apps...27 D Addressing the Issues Contact Information...0 E Android App Performance Report Appendices: Country Insights...1 United States United dom Australia TM 2

3 A Executive Summary Introduction This AVG study identifies the top battery, data and storage consuming apps on Android smartphones and tablets and includes the latest results from Q The huge choice of cool, interesting and engaging apps available today for Android handsets is what makes a phone more than just a phone. These apps bring social networks, entertainment, educational information, and productivity tools to our fingertips, at home, in the office or on the move. Brilliant though they are, certain apps have a tendency to eat up the battery life, mobile data and storage of our phones and tablets without us realizing by constantly checking for content and feed updates, pushing through notifications, streaming audio in the background, delivering high-res graphics, or simply downloading data. If you are tired of soaring data bills, sluggish devices, and that universally hated red battery symbol, then read on. 05 Data was collected in Q System apps and apps with less than 1 million downloads were ignored Study Methodology This report aims to uncover those apps most guilty of impacting the performance of AVG users Android devices and explain just what it is that they are doing to cause this. Internal metrics and usage logs gathered by the Android OS were used to determine overall impact on battery life, data volume and storage. Aggregated and anonymized data from over 1 million AVG customers worldwide was reviewed No personal user data was reviewed. Only anonymized data was used. Data was collected through AVG AntiVirus FREE for Android and AVG Cleaner for Android. 02

4 A Executive Summary Introduction cont... The measured vectors - battery, storage and data plan - were normalized by calculating the percentile based on the median values of the apps, measured from when the app was installed, whether used or not. Based on our experience with consumer preferences, AVG weighted each of the three vectors slightly differently when calculating the overall performance score for an app. The calculation was therefore: Storage* + Battery*2 + Traffic Battery Drain We ranked the apps battery consumption average based on real usage data. We ignored applications that have less than 1 million downloads according to Google Play. We also did not include core system apps but left in pre-installed but optional apps. Storage Consumption We ranked the apps storage consumption average based on real usage data by measuring the size of not just the app itself but also the additional data (e.g. downloads, temp files or cache data) stored over time. Data Plan We ranked the apps network traffic consumption average based on real usage data. We only took into account cellular transmitted data, ignoring the cost-free Wi-Fi traffic. Data collected in the US, UK and Australia was statistically significant enough to be able to produce specific tables and insights for those markets. These can be viewed in the appendix. Measurement was carried out as follows: Note that our own AVG AntiVirus & AVG Cleaner for Android apps have been excluded because the data for this report is collected anonymously from these two apps, which would automatically have put them in first place as most installed.

5 A Executive Summary Top Findings in Q Snapchat Now the 2 No. 1 Performance Killer The Search for Updates Forget, Spotify, or any of the preinstalled apps: In Q2 2015, Snapchat dethroned them all as the app which had the highest, overall performance drain. Did you know that while it runs, it makes use of the camera, Wi-Fi/mobile data and GPS functionality simultaneously? This explains the high battery life and traffic consumption. Our advice: Only use it for short periods of time, if your phone s resources are precious to you! The top, hidden battery drainer in this quarter was a service memorably called com.sec.android.fwupgrade, which is responsible for delivering Samsung updates over Wi-Fi. Specifically related to the Q2 time period, the app tried to pull in the latest updates for ScreenMirroring (which used to be called AllShareCast). But it wasn t the only update-heavy entrant: Samsung s Security Policy Update (KNOX) and the Google Play updating mechanism also had a massive impact on battery life, this quarter. Our advice: Make sure to apply all updates as soon as possible to avoid these apps having to constantly check and remind you. 5

6 A Executive Summary Top Findings in Q Pages Manager Eats Your Storage Tumblr Tumbles to the Top... Are you running a page for a musician, actor, or business? Then you re probably using Pages Manager (FPM) to keep track of statistics, followers and/or comments whilst on the move. Unfortunately for you our statistics are showing that this app tends to eat a lot of your local storage; so you may want to consider conducting a regular clean-up, or limiting what FPM is storing locally. Social and blogging platform, Tumblr. is our top traffic-hogging app this quarter. Here s a mind-blowing fact: among the 1 million users data we evaluated, Tumblr consumed more than multimedia streaming services, Netflix and Spotify, combined. And the only things that Tumblr runs are news, blogs, short video clips and some photos. 6

7 A Executive Summary Top Findings in Q ChatON leads to screen OFF Despite being shut down in all regions (except the US) earlier this year, Samsung s built-in chat app, ChatON is still killing battery life on phones -- both old and new across the globe. Looking at the recent 1 star reviews of the app, it seems as if users are still purchasing phones with the app pre-installed, and then wondering how to get rid of it. Our advice: Our AVG Cleaner for Android could help out here! Android App Performance Report 6 Clean Up Your Browser! In the list of top 10 storage-consuming apps, you ll find obvious entrants, such as Spotify, thanks to its ability to store songs offline; and Amazon Kindle. But less obvious, is how Google Chrome is now the second highest, storage-consuming app on Android. Fix it: Clean up the leftover data stored on your browser, once in a while, to keep this storage hog at bay! Our advice: Clean up the leftover data stored on your browser, once in a while, to keep this storage hog at bay 7 The Never-Changing Gaming Landscape Last quarter, we reported how new games, such as Crossy Roads, Boom Beach and Solitaire, had entered our top 10 games lists, for the first time. Fast forward three months, and the shine seems to have worn off, as people return to playing the all-time classics, Candy Crush Saga, HayDay and Clash of the Titans. Some of these games have been holding the top rankings since we started our annual App Report; and their popularity doesn t appear to be waning one bit. TM 7

8 A Executive Summary Top Findings in Q Top 10 Smartphones Q out of 10 Top Devices 8 of 2015: Made by Samsung 1 Samsung GT-i900I Galaxy S III Neo+ Duos / Galaxy S Neo milion users 6 Sony Xperia Z2 LTE-A D milion users Looking across our entire AVG customer base, we have a pretty good idea of which devices you are all using. Namely those from Samsung. 9 of the top 10 most-used devices that we analyzed those which had AVG Cleaner for Android or AVG AntiVirus for Android installed were made by Samsung. And we re not just talking about the latest and greatest models. Most of the Samsung devices are more than years old, such as the Samsung Galaxy S2 Crystal Edition or the Note 2. Others are low-budget Galaxy phone, like the S Neo or the S Mini. 2 Samsung GT-i9505 Samsung GT-i9100 Galaxy S Black Edition 2GB 7 Galaxy S2 Crystal Edition 2 milion users 0.9 milion users Samsung SM-G900MD Samsung GT-i8190 Galaxy S5 Duos G LTE-A 8 Galaxy S III Mini Crystal Edition 1. milion users 0.9 milion users In fact, the only non-samsung phone in this list, comes from Sony: The Xperia Z2. Samsung GT-N7100 Galaxy Note II 2GB 1 milion users 9 Samsung GT-i9195F Galaxy S Mini LTE 0.5 milion users 5 Samsung GT-i9500 Galaxy S La Fleur Edition 1 milion users 10 Samsung SM-N9005 Galaxy Note Olympic Games Edition 0. milion users 8

9 A Executive Summary Scoreboard - Top Apps Run At Startup The following tables show the top five apps in each category which, according to AVG s study, have the most impact on your device. These tables do not include games. Racing OVERALL PERFORMANCE IMPACT 1 Google Play Services 2 Pages Manager BBM Blackberry Limited. Words With Friends Zynga Yahoo! Japan Yahoo Japan Corp. The Weather Channel The Weather Channel Antivirus & Security AVAST Software HIGHEST DATA TRAFFIC HIGHEST BATTERY DRAIN Android Firmware Updater ChatON Voice & Video Chat Samsung Electronics Ltd. Beaming Service for Samsung Mobeam Inc. Samsung Security Policy Updater SAMSUNG OTA SOFTWARE UPDATE Google Play Services HIGHEST STORAGE CONSUMPTION 1 Sp-Mode Mail NTT DOCOMO 2 Page Manager Google Play Services 5 Travel & Local 9

10 A Executive Summary Scoreboard - Top Apps Run By User The following tables show the top five apps in each category which, according to AVG s study, have the most impact on your device. These tables do not include games. Racing OVERALL PERFORMANCE IMPACT Snapchat Snapchat Inc. 1 Amazon Shopping UK Amazon Mobile LLC 2 Spotify Music Spotify Ltd. LINE: Free Calls & Messages Samsung Media Solution Center Samsung WatchON (Video) Samsung Media Solution Center 5 HIGHEST DATA TRAFFIC Tumblr Tumblr Inc. 1 Netflix Netflix Inc. 2 Snapchat Snapchat Inc. BBC News Media Applications Technologies for the BBC Samsung WatchON (Video) Samsung Media Solution Center 5 HIGHEST BATTERY DRAIN Samsung WatchON (Video) Samsung Media Solution Center 1 Snapchat Snapchat Inc. 2 Amazon Shopping UK Amazon Mobile LLC BBC News Media Applications Technologies for the BBC Walmart Walmart 5 HIGHEST STORAGE CONSUMPTION Spotify Music Spotify Ltd. 1 Chrome Browser 2 Amazon Kindle Amazon Mobile LLC Aillis LINE Corporation Amazon Shopping UK Amazon Mobile LLC 5 Travel & Local 10

11 A Executive Summary Scoreboard - Top Games The tables below look at the top five games apps in each category which, according to AVG s study, have the most impact on your device. Racing OVERALL PERFORMANCE IMPACT Hay Day 1 Candy Crush Saga 2 Candy Crush Soda Saga Farm Heroes Saga Clash of Clans 5 HIGHEST DATA TRAFFIC Words With Friends Zynga 1 Hay Day 2 Clash of Clans Candy Crush Saga 8 Ball Pool Miniclip.com 5 HIGHEST BATTERY DRAIN Hay Day Despicable Me Gameloft 1 1 Candy Crush Soda Saga Hay Day 2 2 Candy Crush Saga My Talking Angela Outfit7 Clash of Clans 8 Ball Pool Miniclip.com Don t Tap The White Tiles My Talking Tom Clean MAster Games Outfit7 5 5 HIGHEST STORAGE CONSUMPTION Travel & Local 11

12 B Key Findings - Q Introduction New versions of the Android operating system introduce additional features that are specifically optimized for the latest devices. But at what cost? While new Android versions can dramatically improve the experience for those who own the latest smartphone or tablet, the same is not true for older devices, whose users may see the battery life and speed suffer. It s also the case that the more apps you install, the slower your phone or tablet will get. This is not just about the space those apps take up being on your device, but also the fact that a lot of apps, such as Spotify, Skype or WhatsApp, tend to be active even when not used and run quietly in the background. In this section, we will take a closer look at the full list of apps which ranked in the top ten for impact on battery life, device storage and data plan as well as those with the overall highest ranking for performance when combining all three of these measurements. The key findings are separated into two parts: All apps excluding games Games only, which we felt were significant enough to merit a separate category of their own On page 28, we will look at possible ways to improve the battery drain, performance draw and data usage through various steps both inside the Android OS as well as in specific apps. 12

13 B Key Findings - Q World s Greediest Mobile Apps In this section, we discovered which apps had the most overall impact on mobile devices. TOP 10 PERFORMANCE DRAINING APPS - RUN AT START UP 1 2Google Play Services Pages Manager BBM Blackberry Limited. HIGHEST IMPACT 6 7Messenger 8ooVoo Video Call Text & Voice oovoo LLC 9ChatON Voice & Video Chat Samsung Electronics Ltd. Analysis Most of the time, users are aware of the real performance drainers, like video streaming apps or games - those which we consciously run. What they re usually not aware of, are the apps that silently run in the background, once your phone has been turned on: Much to our surprise, some of these apps are ones which should, under no circumstance, be running invisibly. While we understand the need for Messenger and to be active and checking for notifications, there is no reason why The Weather Channel or Words With Friends should be so high on this list. 5Words With Friends Zynga Weather channel Weather channel 10The CATEGORY: Social Communication Business Tools Word Weather 1

14 B Key Findings - Q World s Greediest Mobile Apps cont.. TOP 10 PERFORMANCE DRAINING APPS - RUN BY USER 1Snapchat Snapchat Inc 2Amazon Shopping UK Amazon Mobile LLC Spotify Music Spotify Ltd. HIGHEST IMPACT 6Netflix Netflix Inc. 7Clean Master (Boost & AppLock) Cheetah Mobile 8Amazon Kindle Amazon Mobile LLC Analysis Turning our attention to the apps which users actively launch: Much to our surprise, Snapchat came out in pole position as having the most, overall impact when looking at traffic used, battery life drawn, and storage consumed. Also new on the list were Amazon s shopping apps, showing that, if you re on the go and you want to save data or battery life, you shouldn t be tempted into an online shopping spree! LINE: Free Calls & Messages LINE Corporation 5Samsung WatchON (Video) Samsung Media Solution Center 9Amazon Shopping (Global) Amazon Mobile LLC Media Applications Technologies for the BBC 10BBC News CATEGORY: Social Music & Audio Comm. Tools Books & Reference Entertainment Shopping Newspaper & Magazines 1

15 B Key Findings - Q Top Ten Battery Drainers In this category, we split out those apps which run automatically when you turn on your smartphone or tablet and keep on running in the background all the time as part of their core functionality. This could, for example, include antivirus apps, messaging apps or social apps. TOP 10 BATTERY DRAINERS RUN AT START UP Android Firmware 1Updater HIGHEST IMPACT 2ChatON Voice & Video Chat Samsung Electronics Ltd. Beaming Service for Samsung Mobeam Inc. 6 7WhatsApp WhatsApp Inc. 8Candy Camera for Selfies JP Brothers, Inc. Analysis Whether due to Google pushing Android 5.0 or 5.1 onto users machines, or some other update, the number 1 battery drainer, in the second quarter of 2015, was Android s built-in Firmware Updater. As previously mentioned, the fix for this is to make sure to install updates as soon as you get notified of them; or, if you know what you re doing, turn off the automatic check and update your apps manually. Samsung Security Policy Update SAMSUNG OTA SOFTWARE UPDATE 9Security & Antivirus Lookout Lookout Mobile Securit 5Google Play Services 10 Devexpert.NET Weather & Clock Widget Android CATEGORY: Social Communication Productivity Tools Weather Photography 15

16 B Key Findings - Q Top Ten Battery Drainers cont.. TOP 10 BATTERY DRAINERS - RUN BY USER 6 HIGHEST Samsung WatchON IMPACT (Video) 1Samsung Media Solution Center 2Snapchat Snapchat Inc LINE: Free Calls & Messages LINE Corporation 7Netflix Netflix, Inc. Analysis Once again, Samsung WatchON emerged as the app that hogged your smartphone s battery the most, this quarter beating even Snapchat and Netflix. Luckily this seems to only affect users in the US and Korea, as Samsung has shut down that service in all other markets. Amazon Shopping UK Amazon Mobile LLC BBC News Media Applications Technologies for Shopping the BBC 5Walmart Walmart 8Amazon Kindle Amazon Mobile LLC 9Clean Master (Boost & AppLock) Cheetah Mobile LED Torch Surpax Inc. 10Super-Bright Ironically, an app that s supposed to clean up and help boost the performance of your Android phone, is also in the top 10 of the highest battery drainers. Last quarter s top contenders OLX Free Classifieds and the Telstra app were not found in the top 10, however, likely due to recent updates and improvements. CATEGORY: Social Entertainment Newspaper & Magazines Communication Productivity Tools Local 16

17 B Key Findings - Q Top Ten Storage Hogs Your favorite everyday apps could be using up more of the precious limited storage on your device than you might realize. TOP 10 STORAGE EATERS - RUN AT START UP 6 HIGHEST IMPACT 1 2Sp-Mode Mail NTT DOCOMO Skype Skype 7Google Search 8Words With Friends Zynga Analysis This top 10 list shows exactly which, invisible background apps tend to store way too much temporary data, over time. The clear winner, again, was : It s likely that the app keeps cache and other temporary data on your phone for far too long. To delete such data, simply go into the app s settings and hit the Clean Your Phone s Browsing Data button. Pages Manager 5Google Play Services 9 10 Tango: Free Video Calls & Text Tango WeChat WeChat Tencent CATEGORY: Social Communication Word Business Tools Local 17

18 B Key Findings - Q Top Ten Storage Hogs cont.. TOP 10 STORAGE EATERS - RUN BY USER 1Spotify Music Spotify Ltd. 2Chrome Browser Amazon Kindle Amazon Mobile LLC HIGHEST IMPACT 6LINE: Free Calls & Messages LINE Corporation 7SoundCloud - Music & Audio Soundcloud 8TripAdvisor TripAdvisor Analysis The first two apps on the list of the storage-eating apps actively run by the user, are still Spotify Music and Google Chrome. This is mostly due to Spotify s offline music feature and Chrome s browser cache. Again, both of the Amazon Shopping apps, as well as TripAdvisor, seem to create and store too great a local cache, which needs to be deleted, either manually or using a cleaning app. Aillis LINE Corporation 9Amazon Shopping (Global) Amazon Mobile LLC 5Amazon Shopping UK Amazon Mobile LLC Inc 10Snapchat CATEGORY: Music & Audio Shopping Communication Travel & Local Photography Social Local 18

19 B Key Findings - Q Top Ten Data Traffic Hogs Many of the apps you love the most can impact heavily on your data plan, which is why if you are watching your monthly bills, you might want to use these apps with care. TOP 10 DATA TRAFFIC HOGS - RUN AT START UP 1 2Yahoo! JAPAN Yahoo Japan Corp. The Weather Channel The Weather Channel Antivirus & Security AVAST Software 5 HIGHEST IMPACT 6iHeartRadio - Radio & Music iheartmedia, Inc. 7WeatherBug Earth Networks 8Google Play Services 9Groupon - Daily Deals, Coupons Groupon, Inc. Launcher - Small, Fast, Boost Apus Group 10APUS Analysis Japanese users watch out: next to, your Yahoo! JAPAN news app seems to be the main culprit for background syncing over G/G so you might want to turn off push content. While we understand that you may see the value in content-heavy apps, such as, Yahoo! or, automatically downloading content, apps like WeatherBug, The Weather Channel, Groupon or APUS Launcher have no reason to be sucking up all your mobile data. Our advice: either uninstall them, or turn off their background features! CATEGORY: Social Shopping Tools Weather Newspaper & Magazines Personalization Local 19

20 B Key Findings - Q Top Ten Data Traffic Hogs cont.. TOP 10 DATA TRAFFIC HOGS - RUN BY USER 1Tumblr Tumblr Inc. 2Netflix Netflix, Inc. Snapchat Snapchat Inc. HIGHEST IMPACT 6Spotify Music Spotify Ltd. 7Samsung WatchON (Video) Samsung Media Solution Center 8Photo Editor by Aviary Aviary Inc. Analysis Careful when you re on the move: even those apps that you wouldn t expect to have a high-traffic volume, like Tumblr or Snapchat, could deplete your monthly data allowance in a snap (if you pardon the pun) particularly when compared to obvious traffic hogs, like Spotify or Netflix. Equally baffling, are apps, such as BBC News or Photo Editor, which shouldn t show up in this top 10 at all, given how little traffic is required to run them. BBC News Media Applications Technologies for the BBC 9LINE: Free Calls & Messages LINE Corporation 5Samsung WatchON (Video) Samsung Media Solution Center CATEGORY: Social Music & Audio Twitter, Inc. 10Twitter Newspaper & Magazines Photography Tools Entertainment Communication Local 20

21 B Key Findings - Q Mobile Gaming - What Gamers Should Know Many of the games you love the most can impact heavily on your device performance, so if you are watching your battery or storage levels, you might want to choose when to use these apps. TOP 10 PERFORMANCE DRAINING APPS - GAMES Analysis 1Hay Day 2Candy Crush Saga HIGHEST IMPACT Candy Crush Soda Saga 6Crossy Road Yodo1 Games 7Subway Surf Kiloo 8Temple Run 2 Imangi Studios Games tend to consume more phone resources and have greater impact on performance than any other app category, as they require lots of graphic and processor power. Constant holders of the top spots in our rankings, are games like Hay Day, the various Saga games and Clash of Clans. New in this category for Q2 2015, however, are Temple Run 2 and Hill Climb Racing. Farm Heroes Saga 9Bubble Witch Saga 2 5Clash of Clans Climb Racing Fingersoft 10Hill CATEGORY: Strategy Casual Action Arcade Racing 21

22 B Key Findings - Q Mobile Gaming - What Gamers Should Know cont... TOP 10 BATTERY DRAINERS - GAMES 6 HIGHEST Hay Day IMPACT 1 2Candy Crush Soda Saga 8 Ball Pool Miniclip.com 7Zombie Tsunami Mobigame S.A.R.L. TOP 10 STORAGE HOGS - GAMES 1Despicable Me Gameloft 2Hay Day HIGHEST IMPACT 6Crossy Road Yodo1 Games 7Subway Surf Kiloo Candy Crush Saga 8My Talking Angela Outfit7 My Talking Angela Outfit7 8Words With Friends Zynga Clash of Clans 9Farm Heroes Saga 8 Ball Pool Miniclip.com 9Temple Run 2 Imangi Studios 5Don't Tap The White Tiles Clean Master Games Talking Tom Outfit7 10My 5My Talking Tom Outfit7 Heroes Saga 10Farm CATEGORY: Strategy Casual Arcade Sports CATEGORY: Casual Action Arcade Sports Word el & Local Travel & Local 22

23 B Key Findings - Q Mobile Gaming - What Gamers Should Know cont... TOP 10 DATA TRAFFIC HOGS - GAMES Words 1With Friends Zynga 2Hay Day Clash of Clans Candy Crush Saga HIGHEST IMPACT 6Candy Crush Soda Saga 7Farm Heroes Saga 8Don't Tap The White Tiles Clean Master Games 9Zombie Tsunami Mobigame S.A.R.L. Analysis Yet again, it s the more simple games, like Hay Day, that consumed the most battery life, while Despicable Me had the highest storage usage. Meanwhile, Words With Friends continues to hold the number 1 spot for the greatest traffic hog, despite the fact that it should only sync simple, game-related information. Our advice: it s not just battery life you should watch when playing these games! Keep an eye out on your remaining storage and mobile data volume particularly if you don t have an unlimited plan. 58 Ball Pool Miniclip.com Run 2 Imangi Studios 10Temple CATEGORY: Strategy Casual Action Word Sports Local 2

24 C App Usage Trends Introduction Based on AVG s global statistics, the following list shows the top 20 most used apps on AVG users Android devices. 2

25 C App Usage Trends Installed Tools 100% TOP TOOLS Clean Master 1(Boost & AppLock) 2 Cheetah Mobile Torch - Tiny Flashlight Nikolay Ananiev Adobe AIR Adobe 8 Truecaller - Caller ID & Block True Software Scandinavia AB 6Battery Doctor (Battery Saver) Cheetah Mobile Inc (NYSE: CMCM) 7Security & Antivirus Lookout Lookout Mobile Security Speedtest.net Ookla 9GO Keyboard Lite + Emoji GO Dev Team Analysis Clean Master took the crown as the most installed tool of Q2 2015, joining others like Battery Doctor, SpeedTest and AVAST Antivirus & Security on our list. Note: because we re measuring this data using our own AVG Cleaner for Android and AVG AntiVirus for Android tools, these would automatically have taken the No.1 & 2 spots on these lists, which is why we ve excluded them. New on the list of Top 10 tools is Speedtest. 5AppLock DoMobile Lab & Security AVAST Software 10Antivirus CATEGORY: Tools Local 25

26 C App Usage Trends Installed Social Apps 100% TOP SOCIAL APPS 1 2 6Snapchat Snapchat Inc 7 textplus Free Texts + Calls Tumblr textplus Tumblr, Inc. 8 Twitter Twitter, Inc. Analysis For the first time in a long while, there s been some movement in the list of top installed social apps: While is still No.1, newcomer, textplus, literally came out of nowhere to claim the No.2 spot. Tango Messenger, on the other hand, seems to have fallen in popularity and moved out of the top 10. Foursquare Foursquare 5LinkedIn LinkedIn 9Path Path, Inc. Free Dating App Plentyoffish Media Inc. 10POF CATEGORY: Social Local 26

27 C App Usage Trends Installed Communication Apps 100% TOP COMMUNICATION APPS Gmail Chrome Browser 8 Messenger Skype Skype 7ChatON Voice & Video Chat Samsung Electronic Ltd. Viber Viber Media S.à r.l. Analysis In another surprising move, the GMail app has dethroned Messenger as the most installed communication app for Android in Q Losing out is WhatsApp, which has lost ground and dropped from No. to 5, when compared to the previous quarter. Samsung Push Services Samsung Electronics Ltd. 9LINE: Free Calls & Messages LINE Corporation 5WhatsApp WhatsApp Inc. Mail 10Yahoo! CATEGORY: Communication Local 27

28 D Addressing the Issues Insights into Android Device and App Optimization Android devices have to walk a fine line trying to restrict the resource consumption of apps but not limit their functionality too much. We all love our apps, and we don t want to stop using them. 28

29 D Addressing the Issues 7 Ways to Boost Battery Life, Free Up Storage and Reduce Mobile Data Traffic Here are 7 easy steps to help you boost battery life, stop storage eaters and save mobile traffic. Limit notifications to save battery life, performance and mobile data: Phone notifications are one of the most useful mobile inventions, giving users information they need to know about new appointments or messages at a glance. But not all of them are useful, and they can consume resources. Limit apps battery & performance drain: Reduce background features, refresh intervals, location usage or in-app notifications. Free up space: Apps collect clutter over time. Use AVG Cleaner for Android to get rid of temporary files. Reduce data traffic: Turn off background data transfers or any offline reading features within your app if you don t want it to consume mobile traffic. Turn off Wi-Fi, Bluetooth and GPS: To save more battery life, turn off all the hardware features you don t need at any given moment. We ve put together a comprehensive guide for all consumers and businesses looking to address the issues outlined in this report. Click here to download the full PDF guide. Turn down brightness: If you re not in bright sunlight, we recommend turning the brightness levels down to 50-70%. Why? On many of today s big phones and tablets, the display is responsible for up to 80% of the entire power consumption. Get rid of performance-sapping apps: Our AVG Cleaner for Android analyzes the top battery, storage, and traffic-hogging apps on your device. If you don t need one of these apps, you can easily uninstall it and look for more resourcefriendly alternatives. Android App Performance Report TM 29

30 D Contact Information For further information, please visit:. Our blogs, press information and resources on how to get the most out of your connected devices at AVG Now: Our website for details about our performance products: Contact: Tony Anscombe - Senior Security Evangelist tony.anscombe@avg.com Sandro Villinger - Performance PR sandro.villinger.contractor@avg.com All other trademarks are the property of their respective owners. Google is a trademark of, registered in the United States and other countries. Google Chrome and Android are trademarks of, registered in the United States and other countries. is a trademark of, Inc., registered in the United States and in other countries. Twitter is a trademark of Twitter Inc., registered in the United States and in other countries. Amazon is a trademark of Amazon.com, Inc registered in the United States and other countries. Apple is a trademark of Apple Inc., registered in the United States and other countries. 0

31 E Appendix App Resource Consumption Analysis In this section, you can find the app resource consumption analysis for the United States, the United dom and Australia. We used the same methods to calculate the rankings as before, but this time only took into account performance data of users from these specific countries. 1

32 E Appendix USA TOP 10 PERFORMANCE DRAINING APPS EXCLUDING GAMES CATEGORY: Samsung WatchON (Video) Samsung Media Solution Center Snapchat Netflix Snapchat Inc. Netflix Inc. Google Play Services oovoo Video Call Text & Voice oovoo LLC Spotify Music Messenger Spotify Ltd. Clean Master (Boost & AppLock) Social TOP 10 PERFORMANCE DRAINING APPS GAMES ONLY Cheetah Mobile Music & Audio Communication vel & Local Entertainment CATEGORY: Tools Words With Friends Crossy Road Zynga Yodo1 games Candy Crush Saga Despicable Me Gameloft Candy Crush Soda Saga Subway Surf Kiloo Clash of Clans Hill Climb Racing Fingersoft Farm Heroes Saga Hay Day Arcade Strategy Casual Action Word Racing Travel & Local Android App Performance Report TM 2

33 E Appendix USA TOP 10 BATTERY DRAINERS RUN AT START UP CATEGORY: Android Firmware Updater SECURITY POLICY UPDATES SAMSUNG OTA SOFTWARE UPDATE Beaming Service for Samsung Mobeam, Inc. Google Play Services Messenger Communication Productivity Tools Kik Kik Interactive Shopping Social Security & Antivirus Lookout Lookout Mobile Security Straight Talk My Account Straight Talk Communications WhatsApp WhatsApp Inc. oovoo Video Call, Text & Voice oovoo LLC TOP 10 BATTERY DRAINERS - RUN BY USER Samsung 1WatchON (Video) Samsung Media Solution Center 2Snapchat Snapchat Inc. Super-Bright LED Torch Surpax Inc. Walmart Walmart 5Amazon Kindle Amazon Mobile LLC 6Netflix Netflix, Inc. CATEGORY: Communication Productivity Shopping Social Entertainment 7Clean Master (Boost & AppLock) Cheetah Mobile 8LINE: Free Calls & Messages LINE Corporation 9Amazon Shopping (Global) Cheetah Mobile Twitter, Inc. 10Twitter Books & Reference Tools Travel & Local

34 E Appendix USA TOP 10 BATTERY DRAINERS - GAMES ONLY 1Candy Crush Soda Saga 2Clash of Clans 6Farm Heroes Saga 7Hayday TOP 10 STORAGE EATERS EXCLUDING GAMES 6 1 2Chrome Browser Amazon Kindle Amazon Mobile LLC 7Google Search Candy Crush Saga 8Crossy Road Yodo1 Games Spotify Music Spotify Ltd. 8Skype Skype Words With Friends Zynga 9Hill Climb Racing Fingersoft 9Google Play Services Racing 5NFL Mobile NFL Enterprises LLC Me Gameloft 10Despicable 5Vine Vine Labs Inc 10Snapchat CATEGORY: Strategy Casual Action Racing Card Word Arcade CATEGORY: Communication Social Entertainment Books & Reference Tools Music & Audio el & Local Travel & Local

35 E Appendix USA TOP 10 DATA TRAFFIC HOGS - EXCLUDING GAMES TOP 10 STORAGE EATERS GAMES ONLY CATEGORY: Despicable Me Farm Heroes Saga Crossy Road Candy Crush Soda Saga Yodo1 Games Subway Surf Hill Climb Racing Kiloo Fingersoft Words With Friends Clash of Clans Zynga Candy Crush Saga Hay Day Strategy Gameloft Casual Action Arcade Word Racing CATEGORY: Netflix Spotify Music Netflix, Inc. Spotify Ltd. Snapchat Beaming Service for Samsung Snapchat Inc Mobeam Inc. Google Play Services WeatherBug Earth Networks The Weather Channel iheartradio - Radio & Music The Weather Channel Productivity Music & Audio iheartmedia, Inc. Social Entertainment Weather Tools Travel & Local vel & Local Android App Performance Report TM 5

36 E Appendix USA TOP 10 DATA TRAFFIC HOGS - GAMES ONLY 6 Words With Friends 1Zynga 2Candy Crush Saga Farm Heroes Saga 7Hay Day Clash of Clans Candy Crush Soda Saga 5NFL Mobile NFL Enterprises LLC 8Despicable Me Gameloft 9Crossy Road Yodo1 Games Surf Kiloo 10Subway CATEGORY: Word Casual Strategy Arcade Action Sports el & Local 6

37 E Appendix UNITED KINGDOM TOP 10 PERFORMANCE DRAINING APPS - EXCLUDING GAMES 1 2Google Play Services Snapchat Snapchat Inc. 6Twitter Twitter Inc. 7Spotify Music Spotify Ltd. 8Twitter Twitter Inc. TOP PERFORMANCE DRAINING APPS - GAMES ONLY * 1Candy Crush Saga 2Clash of Clans CATEGORY: Casual Strategy Action Candy Crush Saga Soda Crossy Road Yodo1 Games 9Clean Master (Boost & AppLock) Cheetah Mobile * Not enough games met the threshold of 1 million downloads and thus did not meet our criteria 5Amazon Shopping UK Amazon Mobile LLC CATEGORY: Social Music & Audio Communication 10Netflix Tools Entertainment Shopping el & Local Travel & Local 7

38 E Appendix UNITED KINGDOM TOP 10 BATTERY DRAINERS - RUN AT START UP Android Firmware Updater Google Play Services Kik Kik Interactive AVG Cleaner & Battery Saver AVG Mobile CATEGORY: Social Communication Tools Messenger WhatsApp WhatsApp Inc. 10 Productivity Shopping Microsoft Outlook Microsoft Corporation Groupon - Daily Deals, Coupons Groupon, Inc. TOP 10 BATTERY DRAINERS - RUN BY USER 1 6 Snapchat Snapchat Inc. 2Amazon Shopping UK Amazon Mobile LLC BBC News Media Applications Technologies for the BBC Twitter Twitter Inc. 5Clean Master (Boost& AppLock) Cheetah Mobile Amazon Kindle Amazon Mobile LLC 7Spotify Music Spotify Ltd. 8Netflix Netflix, Inc. 9BBC Media Player Media Applications Technologies for the BBC Inc. 10Google+ CATEGORY: Social Tools Entertainment Newspaper & Magazines Books & Reference Music & Audio el & Local Travel & Local 8

39 E Appendix UNITED KINGDOM TOP BATTERY DRAINERS - GAMES ONLY * CATEGORY: Candy Crush 1Soda Saga 2Candy Crush Saga Casual Strategy Action Clash of Clans Crossy Road Yodo1 Games TOP 10 STORAGE EATERS - EXCLUDING GAMES 1 2Spotify Music Spotify Ltd. Chrome Browser 6Google Search 7Amazon Shopping UK Amazon Mobile LLC 8TripAdvisor TripAdvisor * Not enough games met the threshold of 1 million downloads and thus did not meet our criteria Amazon Kindle Amazon Mobile LLC 9Skype Skype 5 Play Services Inc. 10Google CATEGORY: Social Music & Audio Communication Travel & Local Books & Reference Shopping Tools el & Local Travel & Local 9

40 E Appendix UNITED KINGDOM TOP STORAGE EATERS - GAMES ONLY * 1 CATEGORY: Crossy Road Yodo1 Games 2Clash of Clans Casual Strategy Action Candy Crush Saga Candy Crush Soda Saga TOP 10 DATA TRAFFIC HOGS - EXCLUDING GAMES 1 2Snapchat Snapchat Inc. BBC News Media Applications Technologies for the BBC 6Groupon - Daily Deals, Coupons Groupon, Inc. 7Google Play Services 8Yahoo! Mail Yahoo! * Not enough games met the threshold of 1 million downloads and thus did not meet our criteria Netflix Netflix Inc. 9Microsoft Outlook Microsoft Corporation 5 Music Ltd. 10Spotify CATEGORY: Social Music & Audio Newspaper & Magazines Communication Entertainment Shopping Tools el & Local Travel & Local 0

41 E Appendix UNITED KINGDOM TOP DATA TRAFFIC HOGS - GAMES ONLY * 1 CATEGORY: Candy Crush Saga 2Clash of Clans Casual Strategy Action Candy Crush Soda Saga Crossy Road Yodo1 Games * Not enough games met the threshold of 1 million downloads and thus did not meet our criteria el & Local 1

42 E Appendix Australia TOP 10 PERFORMANCE DRAINING APPS - EXCLUDING GAMES TOP 10 BATTERY DRAINERS - RUN AT START UP 1 6CommBank Commonwealth Bank of Australia Android Firmware 1Updater 6WhatsApp WhatsApp Inc. 2Google Play Service 7Google Search 2Samsung Security Policy Update Samsung OTA Software Update 7 8Skype Skype Google Play Services 8AntiVirus Security AVG Mobile Snapchat Snapchat Inc. 9Viber Viber Media S.à r.l. 9CommBank Commonwealth Bank of Australia 5Messenger Twitter, Inc. 10Twitter 5Messenger Push Service Electronics Ltd. 10Samsung CATEGORY: Social Communication Productivity Tools Travel & Local CATEGORY: Social Communication Productivity Tools Finance Travel & Local 2

43 E Appendix Australia TOP 10 BATTERY DRAINERS - RUN BY USER 1 6 Snapchat Snapchat Inc. 2Twitter Twitter Inc. TripAdvisor TripAdvisor 7Google Play Newsstand TOP 10 STORAGE EATERS 1 6 2Chrome Browser Google Play Services 7CommBank Commonwealth Bank of Australia Google Text-To-Speech 8Flipboard Flipboard 8TripAdvisor TripAdvisor Google+ 9Google Doc Google Search 9YouTube 5Google Play Music Browser 10Chrome 5Skype Skype Dropbox, Inc. 10Dropbox CATEGORY: Social Communication Travel & Local Music & Audio Newspaper & Magazines Tools Productivity CATEGORY: Social Communication Travel & Local Tools Productivity Media & Video Finance el & Local Travel & Local

44 E Appendix Australia TOP 10 DATA TRAFFIC HOGS 1 6 2Snapchat Snapchat Inc. Google Play Store 7Twitter Twitter, Inc. Google Play Services 5Messenger CATEGORY: Social Communication 8Samsung Security Policy Update SAMSUNG OTA SOFTWARE UPDATE 9CommBank Tools Productivity Finance Shopping Commonwealth Bank of Australia ebay Mobile 10Ebay el & Local

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