Longest Range Industrial Cordless Phone Systems
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1 Longest Range Industrial Cordless Phone Systems Aristel Networks Dealer information presentation.
2 EnGenius Senao Int l Company Overview Fortune 200 Company Senao HQ Taipei w/over 1200 employees and 2 ISO 9001 Manufacturing plants in Taiwan R&D lab in Redmond, WA, USA. EnGenius Technologies, Inc. Established in 1998 Wholly owned subsidiary of Senao Int l (25 Yrs RF Design & Mfg) EnGenius products are designed for the SME market providing long - range wireless communications solutions EnGenius offers both Industrial Long Range Cordless Phone systems and High Powered WLAN products. EnGenius Australian & N.Z. distributor Aristel Networks Pty Ltd. Melbourne, Australia.
3 EnGenius current reselling channels How We Go To Market Dealer Channel Structure Aristel Networks pty ltd. Television& catalogue Distributors Create exposure Authorized Dealers Targeted market
4 EnGenius Product Features RANGE Up to 12 floors in building penetration Up to 250,000 Sq. Ft. in a warehouse or retail environment Up to 3,000 acres on a farm environment Frequency 900MHz to reduce interference w/2.4 and 5.8GHz platforms. Will not interfere with Wireless Networks Interface PSTN/CO Line (Stand Alone) (ACMA Compliant) Analog Port of PBX / Key System. Will interface with any brand PBX with an analog interface!
5 Expandability EnGenius Industrial Cordless Workgroup Configuration For workgroups who do not need a dedicated extension Examples: Teachers, warehouse, auto repair center, selfstorage Up to 4 lines / ports shared by 36 users DuraFon 1X: 4 Bases & 36 Handsets DuraFon 4X: 1 Base & 90 Handsets Base Unit Base Unit Base Unit Base Unit Base Unit Base Unit Handset X 36 Handset X 90
6 Analog Extensions Analog Extensions 8 Analog Extension Solution - Line Dedication to Extensions & Groups 10 Manager 1 11 Manager 2 DuraFon 4X Base Units 01 and Manager 3 Digital Ext. Ext 31 Line 1 Ext 32 Ext 33 Ext 34 Line 2 Line 3 Line 4 Group 02 Maintenance Maintenance 1 Maintenance 2 P B Ext 35 Line 1 Ext 36 Line 2 X Group 03 Ext 37 Line 3 Ext 38 Line 4 Digital Ext. Night Shift Department 1 (night shift) Department 2 (night shift) Department 3 Department 4 19 Department 5
7 EnGenius Industrial Cordless Two-Way Intercom Each handset that shares a base unit automatically has the ability to call another handset via the two-way radio intercom function Full Duplex & Secure Handset to Handset 2-Way Radio Capability Two-Way can also be used to Transfer incoming calls to handsets users Announced Transfer Functionality Un-Announced Transfer Functionality Two-way operates independently of base unit thus not tying up a phone line (unless it is being used to transfer calls)
8 Broadcast EnGenius Industrial Cordless DuraFon 1X & 4X & PRO Each DuraFon 1X-sn902 and 4X-sp922 and Pro-sp9228 handset that shares a base unit automatically has the ability to BROADCAST a message to all other handsets, a group of handsets or a single handset. Broadcast: 1 to 1 1 to GROUP (up to 9 different groups can be configured, 01-09) 1 to ALL Push to talk type of functionality like Nextel or Motorola Two-Way radios. Broadcast function also operates independently of base unit.
9 Accessories-External Antenna Kits EnGenius Industrial Cordless - For optimum range, use external antenna upside-down from rafters in warehouses and manufacturing plants, or mounted on roof for all outdoor applications. Use lightning protection kit outdoors! SN-UL-LPK Inside Outside
10 Set-up Hints EnGenius Industrial Cordless - To avoid interference, base or external antenna at least 6 metres apart. Multiple user applications should use the 4-port system (DuraFon 4X) to cut number of terminal antennas. 6 metres apart
11 Set-up Hints EnGenius Industrial Cordless - The antenna splitter can allow you to have coverage indoors and outdoors or on both sides of a firewall.
12 Target Markets Assisted Living Facilities Auto Dealers Big Box Retailers Book Stores Brokerage Firms Construction Equipment Rental Farms / Stations Grocery Stores Library Luxury Homes/Estates Manufacturers Marinas Portable Emergency Communications Professional Service Firms Nurseries Schools Self-Storage Warehouses
13 What s of value to these industries: Long Range (communication mobility within their environment) Durability (it s going to be dropped) Ease of Use (it s a phone) Reliability (press TALK get a line) Sound Quality (watts and sensitivity) Price (per user value)
14 What makes the DuraFon right for those applications? Range Durability 2-way radio and telephone Broadcast & Intercom Easy to use Programmable PBX features Low repair rates
15 How do we compare with other solutions? Others Cellular Two-way Radio DuraFon No Monthly Bills Telephone Access, No Annual License Fee, No Group Chatter Kirk Low Per User Cost, Doesn t Use or Interfere With 1.9 Ghz (Dect ) Wireless Data Bandwidth Kirk Low Per User Cost, Doesn t Require a Lot of 1.9 Ghz (Dect) Base Station Installations Throughout a Facility
16 HOW TO SELL THE S P I N
17 What type of environment? Warehouse Retail Indoor or Outdoor in general HOW TO SELL # of Users (or at least the potential)? Size of environment? S = Situation Why is customer looking for solution? Customer Service Need for 2 way or Phone? P = Problem? What solution is being used now? Likes? Dislikes? (durability? range?)
18 HOW TO SELL I = Implication What happens if customer doesn t solve problem? Inefficiencies What do you hope to achieve? Increase efficiency? Increase sales revenue Telephone? 2-Way? Long range wireless communications? N = Needs Analysis? Customer s overall need will lead you down the road to recommendation: Product Price (if price is an issue revert back to I in SPIN) What type of price is customer expecting or budgeting? What is price/budget based upon?
19 R O I Hard Cost a) Total cost for Equipments b) Total cost for Installation c) Total cost for doing business Soft Cost a) Increase Productivity b) Increase Customer Satisfaction
20 Features: SN902 DuraFon 1x Single Line (1-ports / line per base unit) 9 handsets per base unit Expandable to 4 base units Works behind any analog port of a PBX, phone system or analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communication Broadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication 6 hours talk time, 50 hours stand-by time Includes: (1) DuraFon 1XBase Unit with Adapter (1) DuraFon 1X Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
21 Features: SP922 DuraFon 4x 4 Lines (4-ports / line per base unit) 90 handsets per base unit 1 base unit Works behind any analog port of a PBX, phone system or analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communication Broadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication 6 hours talk time, 50 hours stand-by time Includes: (1) DuraFon 4X Base Unit with Adapter (1) DuraFon 4X Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
22 DURAFON 4X BUNDLES DuraFon 4X Bundle parts list SP922 PI SP9228Quad PI & Quad A includes A includes B full kit incl. Base Unit w/adapter Handsets Battery Hand Set Charging Cradle W/Adapter Low Profile Hand set Antenna Optimal Performance Handset Antenna Belt Clips Durapouch Ext. Antenna With 10M Coaxial Cable Ext. Antenna With 20M Coaxial Cable Lightning Protection Kit 0 0 1
23 DuraFon Pro SP9228 Features Multiple handsets (up to 90) Multiple lines (4-ports / lines per base unit) Expandable to 8 base units Speaker Phone Ability to broadcast to handsets via PBX analog port or line as well as from another PRO handset. Works behind any analog port of a PBX, phone system or analog phone line Durable & Reliable Ease to use Roaming between bases 6 hours talk time, 50 hours stand-by time Optional external antenna for indoor use in warehouses and manufacturing plant or outdoor use on farms and car lots Includes: One (1) DuraFon PRO Base Unit One (1) DuraFon PRO Handset One (1) Li-Lon Battery Pack One (1) AC Charging Cradle One (1) Belt Clip One (1) Optimal Performance Antenna One (1) Low Profile Antenna
24 Accessories
25 RMA PROCEDURE AND POLICY 1) Distributor Exchanges are reserved for items that are found to be defective within 30 days of purchase only. The 30-day period will begin the day the end user has possession of the items(s). 2) after 30days, the item will be treated as an RMA repair in which dealer will contact Aristel Directly. ( Refer to Dealer Agreement ) 3) Please contact Aristel on for initial troubleshooting before initiating an RMA. We find many products that appear to be defective; can be quickly solved with over the phone troubleshooting. 4) Quick reference guide can be located at from the EnGenius website.
26 To RECAP How do I sell DuraFon? Selling DuraFon is easy, just ask them N.U.D.E. 1) Ask about the Need for mobility and communications within the end users environment. 2) What type of portable communication equipment is currently being Used? 3) An easy Demo, just test two handsets as two-way radios to get a rough idea of coverage. 4) What type of Environment is the PBX, headset, video conference equip, or other equipment going into?
27 Common Questions Q1. Does the DuraFon system work behind a PBX? A1. Yes, the DuraFon will work behind any analog port or line Q2. Can a DuraFon port be dedicated to an individual handset or group of handsets? A2. Yes, the DuraFon ports can be dedicated to an individual handset or a group of handsets or can be shared with all handsets. Q3. Are all the DuraFon models compatible with each other? A3. No, each DuraFon model base will work with only that models handsets.
28 What questions do I ask 1. Identify the type of environment your customer buys equipment for. 2. Ask if any employees require Mobility within their facility. Suggest IT, maintenance, security, etc. 3. How much communication mobility is required within or around their facility for these employees? (Feet, floors, acres) 4. If these employees are not reachable or have access to communication does that reduce productivity, safety, security or customer satisfaction? 5. Would a communication solution that could provide the employees with that type of mobility, for both telephone and / or two-way radio communication, be helpful to the organization? If what ways? 6. If it was possible to provide a solution for under $1300 per user, would you like to try one?
29 Cheat Sheet Environments Range Assisted Living facilities Auto Dealers Big Box Retailers Book Stores Brokerage firms Construction Equipment Rental Farms / Ranches Grocery Stores Library Luxury Homes/Estates Manufacturers Marinas Professional Service firms Nurseries Schools Self-Storage Warehouses Portable Emergency Communications 12 Floors in building penetration in a office building 250,000 Sq. Ft. in a warehouse or retail store 3,000 Acres on a farm or ranch Systems DuraFon 1X 1 line 9 Handsets 4 Bases DuraFon 4X 4 line 90 Handsets 1 Base DuraFon Pro 4-32 lines - Up to 90 Handsets 8 Bases
30 EnGenius Longest Range Industrial Cordless Phone Systems Thank you Aristel Networks Pty Ltd.
For Technical Support, call EnGenius Canada at 1-888-397-2788 www.engeniuscanada.com/
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