1 Longest Range Industrial Cordless Phone Systems Contact Comfort Telecommunications Canada for pricing and availability In Ontario: In Alberta: For Technical Support, call EnGenius Canada at
2 EnGenius Product Features RANGE Up to 12 floors in building penetration Up to 250,000 Sq. Ft. in a warehouse or retail environment Up to 3,000 acres on a farm environment Frequency 900MHz to reduce interference w/2.4 and 5.8GHz platforms. Will not interfere with Wireless Networks Interface PSTN/CO Line (Stand Alone) (Bell Compliant) Analog Port of PBX / Key System (SLA, ATA, Analog Module, etc.) Will interface with any brand PBX with an analog interface!
3 Expandability EnGenius Industrial Cordless Workgroup Configuration For workgroups who do not need a dedicated extension Examples: Teachers, warehouse, auto repair center, selfstorage Up to 4 lines / ports shared by 36 users DuraFon 1X: 4 Bases & 36 Handsets DuraFon 4X: 1 Base & 36 Handsets Base Unit Base Unit Base Unit Base Unit Base Unit Base Unit Handset X 36 Handset X 36
4 Analog Extensions Analog Extensions 8 Analog Extension Solution - Line Dedication to Extensions & Groups 10 Manager 1 11 Manager 2 DuraFon 4X Base Units 01 and Manager 3 Digital Ext. Ext 31 Line 1 Ext 32 Ext 33 Ext 34 Line 2 Line 3 Line 4 Group 02 Maintenance Maintenance 1 Maintenance 2 P B Ext 35 Line 1 Ext 36 Line 2 X Group 03 Ext 37 Line 3 Ext 38 Line 4 Digital Ext. Night Shift Department 1 (night shift) Department 2 (night shift) Department 3 Department 4 19 Department 5
5 EnGenius Industrial Cordless Two-Way Intercom Each handset that shares a base unit automatically has the ability to call another handset via the two-way radio intercom function Full Duplex & Secure Handset to Handset 2-Way Radio Capability Two-Way can also be used to Transfer incoming calls to handsets users Announced Transfer Functionality Un-Announced Transfer Functionality Two-way operates independently of base unit thus not tying up a phone line (unless it is being used to transfer calls)
6 Broadcast EnGenius Industrial Cordless DuraFon 1X & 4X & PRO Each DuraFon 1X and 4X and Pro handset that shares a base unit automatically has the ability to BROADCAST a message to all other handsets, a group of handsets or a single handset. Broadcast: 1 to 1 1 to GROUP (up to 9 different groups can be configured, 01-09) 1 to ALL Push to talk type of functionality like Nextel or Motorola Two-Way radios. Broadcast function also operates independently of base unit.
7 Accessories-External Antenna Kits EnGenius Industrial Cordless - For optimum range, use external antenna upside-down from rafters in warehouses and manufacturing plants, or mounted on roof for all outdoor applications. Use lightning protection kit outdoors! SN-UL-LPK Inside Outside
8 Set-up Hints EnGenius Industrial Cordless - To avoid interference, base or external antenna at least 20 apart. Multiple user applications should use the 4-port system (DuraFon 4X) to cut number of terminal antennas. 20 feet apart
9 Set-up Hints EnGenius Industrial Cordless - The antenna splitter can allow you to have coverage indoors and outdoors or on both sides of a firewall.
10 Applications Assisted Living Facilities Auto Dealers Big Box Retailers Book Stores Brokerage Firms Construction Equipment Rental Farms / Ranches Grocery Stores Library Luxury Homes/Estates Manufacturers Marinas Portable Emergency Communications Professional Service Firms Nurseries Schools Self-Storage Warehouses
11 What s of value to these industries: Long Range (communication mobility within their environment) Durability (it s going to be dropped) Ease of Use (it s a phone) Reliability (press TALK get a line) Sound Quality (watts and sensitivity) Price (per user value)
12 What makes the DuraFon right for those applications? Range Durability 2-way radio and telephone Broadcast & Intercom Easy to use Programmable PBX features Low repair rates
13 How Do We Compare to Other Solutions? Others Cellular Two-way Radio DuraFon No Monthly Bills Telephone Access, No Annual License Fee, No Group Chatter Spectralink Low Per User Cost, Doesn t Use or Interfere With 2.4 Ghz Netlink, or Wireless Data Bandwidth Vocera Spectralink Low Per User Cost, Doesn t Require a Lot of 1.9 Ghz (Dect) Base Station Installations Throughout a Facility Spectralink WTS Low Per User Cost, Doesn t Require alot of base Station Installations Throughout a Facility
14 Features: DuraFon 1x Single Line (1-ports / line per base unit) 9 handsets per base unit Expandable to 4 base units Works behind any analog port of a PBX, phone system or analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communication Broadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication 6 hours talk time, 50 hours stand-by time Includes: (1) DuraFon 1XBase Unit with Adapter (1) DuraFon 1X Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
15 Features: DuraFon 4x 4 Lines (4-ports / line per base unit) 36 handsets per base unit 1 base unit Works behind any analog port of a PBX, phone system or analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communication Broadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication 6 hours talk time, 50 hours stand-by time Includes: (1) DuraFon 4X Base Unit with Adapter (1) DuraFon 4X Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
16 DURAFON 4X BUNDLES DuraFon 4X Bundle parts list PIA PIB10L PIB20L includes includes includes Base Unit w/adapter Handsets Battery Hand Set Charging Cradle W/Adapter Low Profile Hand set Antenna Optimal Performance Handset Antenna Belt Clips Durapouch Ext. Antenna With 10M Coaxial Cable Ext. Antenna With 20M Coaxial Cable Lightning Protection Kit 0 1 1
17 DuraFon Pro Features Multiple handsets (up to 90) Multiple lines (4-ports / lines per base unit) Expandable to 8 base units Speaker Phone Ability to broadcast to handsets via analog port or line as well as from another PRO or DuraWalkie handset directly Works behind any analog port of a PBX, phone system or analog phone line Durable & Reliable Ease to use 6 hours talk time, 50 hours stand-by time Will work with DuraWalkie handsets Optional external antenna for indoor use in warehouses and manufacturing plant or outdoor use on farms and car lots Includes: One (1) DuraFon PRO Base Unit One (1) DuraFon PRO Handset One (1) Li-Lon Battery Pack One (1) AC Charging Cradle One (1) Belt Clip One (1) Optimal Performance Antenna One (1) Low Profile Antenna
18 DuraWalkie Features: Expandable up to (up to 90 handsets) Ability to broadcast to handsets via analog port or line as well as from another PRO or DuraWalkie handset directly Durable Reliable Ease to use 6 hours talk time, 50 hours stand-by time Will work with DuraFon PRO System Includes: (1) DuraWalkie Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
20 RMA PROCEDURE AND POLICY 1) Distributor Exchanges are reserved for items that are found to be defective within 30 days of purchase only. The 30-day period will begin the day the end user has possession of the items(s). 2) after 30 days, the item will be treated as an RMA repair in which dealer/end user will contact EnGenius Directly. 3) Please contact EnGenius Canada at for initial troubleshooting before initiating an RMA. We find many products that appear to be defective; can be quickly solved with over the phone troubleshooting. 4) Technical documentation can be located at on the EnGenius website.
21 Common Questions Q1. Does the DuraFon system work behind a PBX? A1. Yes, the DuraFon will work behind any analog port or line Q2. Can a DuraFon port be dedicated to an individual handset or group of handsets? A2. Yes, the DuraFon ports can be dedicated to an individual handset or a group of handsets or can be shared with all handsets. Q3. Are all the DuraFon models compatible with each other? A3. No, each DuraFon model base will work with only that models handsets. (The DuraWalkie works with the PRO system and handsets only) Q4. What is the difference between the 4x system and the PRO system? A4. The additions to the PRO include: Speakerphone capability of the PRO handsets Multiple base registration allowing 2-way/broadcast with all Broadcast through a line port.
22 Cheat Sheet Environments Range Assisted Living facilities Auto Dealers Big Box Retailers Book Stores Brokerage firms Construction Equipment Rental Farms / Ranches Grocery Stores Library Luxury Homes/Estates Manufacturers Marinas Professional Service firms Nurseries Schools Self-Storage Warehouses Portable Emergency Communications 12 Floors in building penetration in a office building 250,000 Sq. Ft. in a warehouse or retail store 3,000 Acres on a farm or ranch Systems DuraFon 1X 1 line 9 Handsets 4 Bases DuraFon 4X 4 line 36 Handsets 1 Base DuraFon Pro 4 lines - Up to 90 Handsets 8 Bases DuraWalkie Two-way Radio/Broadcast Only (PRO)
23 Canadian Dealer Comfort Telecommunications Canada, Inc. Contact one of our offices for pricing and availability Head Office John Larsen Brampton, Ontario Phone: (905) Fax: (905) Toll Free: Western Canadian Office Lee Cox Calgary, Alberta Phone: (403) Fax: (403) Toll Free:
Our Mission Provide Users with an Affordable and Reliable Tool to Increase Productivity Our Customers Companies that Require Mobile Communications within the Workplace Our Products Our Channels Industrial-Grade
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