IPOffice, Partner & Other Codes.xlsx

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1 *** Note: All items with a blue background are new with Release 6.0 <---- R6 Upgrade Licenses Control Unit Upgrades IPO LIC UPG R6.0 SML - IP500 only! This license can be used to upgrade IP500 systems with up to 32 users and no external expansion modules IPO LIC UPG R6.0 - IP406V2, IP412 and IP500 This license can be used to upgrade system with more than 32 users or external expansion modules. <---- System Editions Systems IPO - Essential Edition (formerly Embedded Voic ) - Essential Edition Compact Flash version for IP500v1 and IP406V2 Control Units only. Release R6 with the IP500V2 Control Unit the SD card, also provides the Essential VM functionality with two (2) ports of voic ! Memory Expansion Kit is a plug in 512MB Compact Flash PCMCIA card required for the embedded voic /auto-attendant option IPO - Preferred Edition (formerly Voic Pro) In addition to the features provided by the Essential Edition, Preferred Edition includes: "Meet-Me" Conferencing (Professional Edition is no longer required with Release 5.0 and above) IPO - R6.0 Advanced Edition Preferred Edition required. In addition to the features provided by the Preferred Edition, Advanced Edition includes: Support for Customer Call Reporter (1 Supervisor). Voic Pro database interaction (IVR). Voic Pro call flow generic TTS (8 ports). [1] Voic Pro Visual Basic Scripting. Voic Pro call recording to ContactStore. [2] 1.Note: Provides up to 8 ports of TTS for use with Speak Text actions within Voic Pro call flows. Not used for user TTS reading. 2.Note: In a Small Community Network using centralized voic , this license only enables ContactStore support for the central IP Office. Remote IP Offices in the network require their own Advanced Edition license or a VMPro Recordings Administrator license IPO - R5.0 Advanced Edition Preferred Edition required. In addition to the features provided by the Preferred Edition, Advanced Edition includes: Customer Service Supervisor - 1 User Voic Pro Contact Store License Voic Pro VB Script License Voic Pro 3rd-party Database Interface License (IVR) Voic Pro 3rd party TTS (Licenses for 8-ports) Options IPO 500 Multi-Site Networking - The Voice Networking Base license allows unlimited Q.Sig calls but restricts IP and SCN trunks to a maximum of 4 outbound calls. Also now includes Advanced Networking features (Hot- Desking & distributed groups across SCN). For IP500 on release 4.0 to 4.2, adds support for 4 additional outbound calls for IP or SCN trunks also requires IPO LIC IP500 VCE NTWK START4 LIC:DS (202960) License before this license can be applied (Release 4.0 to 4.2 only). IPO MC ESSNTL (EMBD MSGING) EXP KIT - Renaming of: IPO MC EMBD MSGING EXP KIT IPO LIC PREFRD (VM PRO) RFA LIC:DS Renaming of: IPO LIC VM PRO RFA LIC:DS $99.00 $60.64 $ $ $ $ $2, $1, IPO LIC R6 ADV EDITION $2, $1, IPO LIC ADVANCED RFA LIC:DS Renaming of: IP500 VCE NTWKG ADD 4 $2, $1, $ $ <---- Release R6.0 User Productivity Profiles R6 Office Worker This license will enable the following functionality for the user: one-x Portal for IP Office (with Telecommuter mode disabled) Unified Messaging Service (web and access to voic ) This license has to be applied to a particular user to be valid. Note 1: Full feature capability requires Preferred Edition. No specific System Edition license is required as a prerequisite for this license to be valid. However, the Unified Messaging Service (UMS) function will not work without the Preferred Edition license. Note 2: For migration purposes, any existing Phone Manager Pro license can enable the Office Worker functionality (instead of Phone Manager Pro) Enables one named user to use all office worker IPO LIC R6 OFF $99.00 $60.64 WORKER Enables 5 named users to use all office worker IPO LIC R6 OFF $ $ WORKER Enables 20 named users to use all office worker IPO LIC R6 OFF $1, $ WORKER 20 R6 Mobile Worker This license will enable the following functionality for the user: Mobility including Mobile Twinning, Mobile Call Control and one-x Mobile Client support Text-to-Speech (TTS) This license has to be applied to a particular user to be valid. Note: Full feature capability requires Preferred Edition. No specific System Edition license is required as a prerequisite for this license to be valid. However, the TTS function will not work without the Preferred Edition license Enables one named user to use all mobile worker Enables 5 named users to use all mobile worker Enables 20 named users to use all mobile worker IPO LIC R6 MOBILE WORKER 1 IPO LIC R6 MOBILE WORKER 5 IPO LIC R6 MOBILE WORKER 20 $89.00 $54.51 $ $ $1, $ & NER Page 1

2 R6 Teleworker This license will enable the following functionality for the user: one-x Portal for IP Office Unified Messaging Service (web and access to voic ) IP Office Video Softphone This license has to be applied to a particular user to be valid. Note: Full feature capability requires Preferred Edition. No specific System Edition license is required as a prerequisite for this license to be valid. However, the UMS function will not work without the Preferred Edition license Enables one named user to use all teleworker IPO LIC R6 $ $91.26 TELEWORKER 1 IPO LIC R Enables 5 named users to use all teleworker $ $ TELEWORKER 5 IPO LIC R Enables 20 named users to use all teleworker $2, $1, TELEWORKER 20 R6 Power User This license will enable the following functionality for the user: Mobility including Mobile Twinning, Mobile Call Control and one-x Mobile Client support one-x Portal for IP Office Unified Messaging Service (web and access to voic ) IP Office Video Softphone Text-to-Speech (TTS) This license has to be applied to a particular user to be valid. Note: Full feature capability requires Preferred Edition. No specific System Edition license is required as a prerequisite for this license to be valid. However, the UMS and TTS functions will not work without the Preferred System package The above 4 profiles are mutually exclusive, only one may be selected per user. In addition, the user may have one of the licenses below Enables one named user to use all power user IPO LIC R6 PWR $ $ USER 1 IPO LIC Enables 5 named users to use all power user R6 PWR $ $ USER 5 IPO LIC Enables 20 named users to use all power user R6 PWR $2, $1, USER 20 Receptionist Renaming of IP Office SoftConsole, eliminating "additional SoftConsole RFA 1". Available as a single user (just purchase additional license to a maximum of 4 users per system) IPO LIC RECEPTIONIST RFA 1 LIC:CU $ $ R6 Customer Service Supervisor Enables one customer service supervisor, only for R6 $ $ IPO LIC R6 and higher and requires Advanced Edition. CUSTMR SVC SPV 1 Customer Service Agent Renaming of Customer Call Reporter agent. Available in 1,5, and 20 users IPO LIC CUSTMR SVC AGT RFA 1 LIC:CU $ $ IPO LIC CUSTMR SVC AGT RFA 5 LIC:CU $1, $1, IPO LIC CUSTMR SVC AGT RFA 20 LIC:CU $6, $4, CCC to CCR Migration IPO CUSTMR CALL REPORTER UPG LIC - $2, $1, This upgrade license will convert ALL CCC licenses to Customer Call Reporter (CCR). This includes all supervisors and agents. <---- Release R5.0 User Productivity Profiles Mobile Worker Renaming of Mobile Twinning. Each user also has 1 license of 3rd party (Generic) TTS. Available in 1,5, and 20 users IPO LIC MOBILE WORKER RFA 1 $54.51 IPO LIC MOBILE WORKER $89.00 RFA IPO LIC MOBILE WORKER RFA 5 IPO LIC MOBILE WORKER $ $ RFA IPO LIC MOBILE WORKER RFA 20 IPO LIC MOBILE WORKER $ $1, RFA 20 Teleworker Includes VPN phone license, one-x Portal and Phone Manager Pro. Available in 1,5, and 20 users IPO LIC TELEWORKER RFA 1 LIC:CU $ $ IPO LIC TELEWORKER RFA 5 LIC:CU $ $ IPO LIC TELEWORKER RFA 20 LIC:CU $2, $1, Power User Everything in Teleworker and Mobile Worker PLUS Unified Messaging (UMS) and PC softphone. Available in 1,5, and 20 users. Full feature functionality requires Preferred Edition IPO LIC POWER USER RFA 1 LIC:CU $ $ IPO LIC POWER USER RFA 5 LIC:CU $ $ IPO LIC POWER USER RFA 20 LIC:CU $2, $1, Receptionist Renaming of IP Office SoftConsole, eliminating "additional SoftConsole RFA 1". Available as a single user (just purchase additional license to a maximum of 4 users per system) IPO LIC RECEPTIONIST RFA 1 LIC:CU $ $ Customer Service Supervisor Renaming of Customer Call Reporter Supervisor. Available in 1,10, and 20 users IPO LIC CUSTMR SVC SPV RFA 1 LIC:CU $2, $1, IPO LIC CUSTMR SVC SPV RFA 10 LIC:CU $3, $1, IPO LIC CUSTMR SVC SPV RFA 20 LIC:CU $4, $3, Customer Service Agent Renaming of Customer Call Reporter agent. Available in 1,5, and 20 users IPO LIC CUSTMR SVC AGT RFA 1 LIC:CU $ $ IPO LIC CUSTMR SVC AGT RFA 5 LIC:CU $1, $1, IPO LIC CUSTMR SVC AGT RFA 20 LIC:CU $6, $4, CCC to CCR Migration IPO CUSTMR CALL REPORTER UPG LIC - $2, $1, This upgrade license will convert ALL CCC licenses to Customer Call Reporter (CCR). This includes all supervisors and agents. <---- IP Office 500V2 SD Cards & Upgrades IP500V2 SD Cards IP Office Edition IPO IP500V2 SYSTEM IP Office Essential Edition SD $50.00 $30.63 CARD MU-LAW NAR NA, CALA IPO IP500V2 SYSTEM IP Office Essential Edition SD $50.00 $30.63 CARD A-LAW APAC, CALA, EMEA IP Office NER Version IPO IP500V2 SYSTEM NER Version SD CARD $50.00 $30.63 NER NA, CALA & NER Page 2

3 Essential Edition Voic Port upgrade IPO LIC R6 ESSNTL EDITION ADD 2CH $ $ IP500V2 only. 2 embedded voic ports are already enabled by default; this license increases the capacity by 2 ports (up to a maximum of 6). <---- R6 Avaya IP Endpoint RFA R6 IP Telephone RFA Enables the use of one Avaya IP telephone. IPO LIC R6 AV IP ENDPOINT Enables the use of 5 Avaya IP telephones. IPO LIC R6 AV IP ENDPOINT Enables the use of 20 Avaya IP telephones. IPO LIC R6 AV IP ENDPOINT 20 <---- IP Office 500V2 Control Unit, Modules and Cards IP Office 500V2 Control Unit IPO IP500V2 CONTROL UNIT Global IP500V2 Base Cards IPO IP500V2 COMBINATION CARD ATM Global Supports 6 Digital Station ports. 2 Analog Extension ports. With port 8 Power Failover port 12 4 Analog Trunk ports. 10 VCM channels. Maximum per IP500 V2 Control Unit: 2. IP500 Daughter Card Support: 1. The trunk daughter card is preinstalled and cannot be replaced with another card type. Provides DS ports for digital stations (except 4406D, 4412D and 4424D). In NER Version only 14xx digital sets are supported. IPO IP500V2 COMBINATION CARD BRI APAC,EMEA Supports 6 Digital Station ports. 2 Analog Extension ports. 2 BRI Trunk ports (4 BRI channels). 10 VCM channels. Maximum per IP500 Control Unit: 2. IP500 Daughter Card Support: 1. The trunk daughter card is preinstalled and cannot be replaced with another card type. IPO IP500V2 EXTN CARD ETR 6 NA, CALA Supports NER ETR and analog phones. Maximum per IP500 Control Unit: 3. IP500 Daughter Card Support: 1. The IP500 BRI trunk daughter card is not supported. $75.00 $45.94 $ $ $1, $ $ $ $ $ $ $ $ $ <---- IP Office 500V1 Control Unit, Modules and Cards IP Office 500 and cards requires IP Office release 4.0 and higher. IP Office 500 Control Unit IPO 500 SYSTEM UNIT $ $ On the IP Office 500 R5 does not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does require the IP Office Standard to Professional upgrade RFA ( ). The following requires IP Office Standard to Professional upgrade RFA (Release 4.0 to 4.2 only). Use of Expansion ports 64-way Meet me Conference Bridge VMLite or VMPro ContactStore Conference Center CCC TAPI WAV IPO 500 BLANKING PLATE KIT $50.00 $30.63 IP500 Base Cards Analog Stations $ $ IPO 500 EXTENSION CARD PHONE 2 - To connect up to 2 Analog station sets. The card can be fitted with an IP Office 500 daughter trunk card, which then uses the additional 4 RJ45 ports for trunk connections. Maximum of 4 per IP500/IP500V2 Control Unit This card accepts one IP Office 500 trunk daughter card of any type IPO 500 EXTENSION CARD PHONE 8 - To connect up $ $ to 8 Analog station sets. The card can be fitted with an IP Office 500 daughter trunk card, which then uses the additional 4 RJ45 ports for trunk connections. Maximum of 4 per IP500/IP500V2 Control Unit This card accepts one IP Office 500 trunk daughter card of any type. Digital Stations IPO 500 EXTENSION CARD DGTL STA 8 - To connect up $ $ to 8 of the IP Office supported Digital sets except the 44xx series. The card can be fitted with an IP Office 500 daughter trunk card, which then uses the additional 4 RJ45 ports for trunk connections. Maximum of 3 per IP500/IP500V2 Control Unit This card accepts one IP Office 500 trunk daughter card of any type. VCMs IPO 500 MC VCM 32 - Comes with 4 VCM channels Note: For Release R4.0 to enabled, the rest are enabled with licensing. The card 5.0 comes with 4 VCM can be fitted with an IP Office 500 daughter trunk card, channels enabled. which then uses the additional 4 RJ45 ports for trunk Additional channels can be connections. enabled through licensing. Maximum of 2 per IP500/IP500V2 Control Unit For release 6.0 and higher and no more than 128 VCM channels per Control comes with 32 VCM Unit. channels enabled and 12 This card accepts one IP Office 500 trunk Avaya IP Endpoint daughter card of any type. licenses IPO 500 MC VCM 64 - Comes with 4 VCM channels Note: For Release R4.0 to enabled, the rest are enabled with licensing. The card 5.0 comes with 4 VCM can be fitted with an IP Office 500 daughter trunk card, channels enabled. which then uses the additional 4 RJ45 ports for trunk Additional channels can be connections. enabled through licensing. Maximum of 2 per IP500/IP500V2 Control Unit For release 6.0 and higher and no more than 128 VCM channels per Control comes with 64 VCM Unit. channels enabled and 12 This card accepts one IP Office 500 trunk Avaya IP Endpoint daughter card of any type. licenses. $ $ $1, $ & NER Page 3

4 IPO 500 LEGACY CARD CARRIER Legacy Carrier This card supports, one each, of the following $ $91.88 IP400 cards: PRI T1 Dual PRI T1 NA E1 PRI PRI 30 E1 (1.4) Dual PRI E1 PRI 30 E1R2 RJ45 Dual PRI E1R2 RJ45 ANLG 4 Uni BRI-8 (UNI) VCM 4 VCM 8 VCM 16 VCM 24 VCM 30 Maximum of 2 per IP500/IP500V2 Control Unit Expansion Card IP OFFICE IP500 EXPANSION CARD 4 PORT IPO IP500 EXP CARD 4PT $ $ Supports Provides 4 additional expansion ports for connection of external expansion modules. Supported Expansion Modules: The following external expansion modules are supported: IP500 Analogue Trunk Module IP500 BRI So Module IP500 Digital Station Module IP500 Phone Module IP400 Digital Station V2 Modules IP400 Phone V2 Modules Maximum per IP500/IP500V2 Control Unit: 1 - Right hand slot 4 only. IP500 Trunks Cards Analog Trunks IPO 500 TRUNK ANLG 4 UNI - This card can be added $ $ to an IP Office 500 Digital Station card, IP Office 500 Analog Phone base card, or IP Office 500 VCM card. It allows that card to then also support 4 analog loopstart trunks. It also provides one analog V.32 modem. When fitted to an IP Office 500 Analog Phone 8 base card, the combination supports 1 power failure extension to trunk connection. BRI Trunks - Euro ISDN IPO 500 TRUNK BRI 4 UNI (Euro ISDN) - This type of card can be added to an IP Office 500 Digital Station card, IP Office 500 Analog Phone card, or IP Office 500 VCM card. It allows that card to then also support up 2 BRI trunk connections, each trunk providing 2B+D digital channels IPO 500 TRUNK BRI 8 UNI (Euro ISDN) - This type of card can be added to an IP Office 500 Digital Station card, IP Office 500 Analog Phone card, or IP Office 500 VCM card. It allows that card to then also support up 4 BRI trunk connections, each trunk providing 2B+D digital channels. The card is S0 Converter Cable IPO IP500 BRI S0 CONVTR CBL - Converter cable for use with IP500 BRI in S0 mode T1/PRI/E1/E1R2 Trunks IPO 500 TRNK PRI UNI SINGLE - Support up to 24 T1 IPO 500 TRNK PRI UNI channels or up to 30 E1 channels. Eight (8) channels SINGLE are enabled by default. Further channels may be enabled by the purchase of additional licenses in 2-channel or 8-channel increments. Up to four Universal PRI cards can be installed in any combination in the IP500 chassis. The IP500 PRI daughter card works on any IP500 VCM or extension base card (not the Legacy Card Carrier). $ $ $ $ $50.00 $30.63 $ $ IPO 500 TRNK PRI UNI DUAL - Support up to 48 T1 IPO 500 TRNK PRI UNI DUAL $1, $ channels or 60 E1 channels. Eight (8) channels are enabled per T1/PRI port by default. Further channels may be enabled by the purchase of additional licenses in 2-channel, 8-channel increments, 22-channels or 32-channels. Up to four Universal PRI cards can be installed in any combination in the IP500 chassis. The IP500 PRI daughter card works on any IP500 VCM or extension base card (not the Legacy Card Carrier). IP500 Smartcards - IP500 R4.0 to 5.0 IPO 500 FEAT KEY MU-LAW - NAR $20.00 $12.25 Required with every IP 500 Control Unit for system operation and licensing of applications. Not supported on the IP500V2! IPO 500 FEAT KEY A-LAW - ROW $20.00 $12.25 Required with every IP 500 Control Unit for system operation and licensing of applications. Not supported on IP500V2! IP500 Expansion Modules Analog Stations IPO 500 EXP MOD PHONE 16 - Adds an additional 16 $2, $1, USC0002UKRE Plain Ordinary Telephone ports to the IP500/IP500V2. Not Included: Power Lead. On the IP500 release 5.0 does not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does require the IP Office Standard to Professional upgrade RFA ( ). Included: IP400 EXP RJ45/RJ45 1M Blue For Connecting Expansion Module to Base Unit & NER Page 4

5 IPO 500 EXP MOD PHONE 30 - Adds an additional 30 $3, $2, Plain Ordinary Telephone ports to the IP500?IP500V2. Not Included: Power Lead. On the IP500 release 5.0 does not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does require the IP Office Standard to Professional upgrade RFA ( ). Included: IP400 EXP RJ45/RJ45 1M Blue For Connecting Expansion Module to Base Unit. Digital Stations IPO 500 EXP MOD DGTL STA 16 - Adds an additional 16 46USC0002UKRA $2, $1, Digital Station ports to the IP500/IP500V2, to support 24xx or 44xx or 54xx or 64xx Series Digital sets. Not Included: Power Lead. On the IP500 release 5.0 does not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does require the IP Office Standard to Professional upgrade RFA ( ). Included: IP400 EXP RJ45/RJ45 1M Blue For Connecting Expansion Module to Base Unit IPO 500 EXP MOD DGTL STA 30 - Adds an additional 30 Digital Station ports to the IP500/IP500V2, to support 24xx or 44xx or 54xx or 64xx Series Digital sets. Not Included: Power Lead. On the IP500 release 5.0 does not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does require the IP Office Standard to Professional upgrade RFA ( ). Included: IP400 EXP RJ45/RJ45 1M Blue For Connecting Expansion Module to Base Unit $3, $2, Analog Trunks provides an IPO 500 EXP MOD ANLG TRNK 16 46USC0002UKRQ $2, $1, additional 16 Analog trunks (loop start, LS-ICLID or ground start) and two power fail sockets. On the IP500 release 5.0 does not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does require the IP Office Standard to Professional upgrade RFA ( ). Not Included: Power Lead and Trunk Cable(s). Included: IP400 EXP RJ45/RJ45 1M Blue For Connecting Expansion Module to Base Unit IP500 Mountings IPO 500 RACK MOUNTING KIT $60.00 $ IPO 500 WALL MOUNTING KIT $39.00 $23.89 <---- IP Office 500 RFAs IP500 Standard to Professional Upgrade IPO LIC IP500 IPO STD UPG TO PRO $1, $ On the IP Office 500 R5 and higher do not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does requires the IP Office Standard to Professional upgrade RFA ( ). The following requires IP Office Standard to Professional upgrade RFA (Release 4.0 to 4.2 only). Use of Expansion ports 64-way Meet me Conference Bridge VMLite or VMPro ContactStore Conference Center CCC TAPI WAV IP500 Voice Networking (SCN,Qsig, H450 ) IPO LIC IP500 VCE NTWK START4 LIC:DS The Voice Networking Base license allows unlimited Q.Sig calls but restricts IP trunks to a maximum of 4 outbound calls. Starting with release , IP500 no longer requires IPO LIC IP500 IPO STD UPG TO PRO (202959) License. This license is used with IP500 Systems on release 4.0 to 4.2 only, Not to be used on IP500 with R5 system. See above to add support for 4 additional outbound calls for IP or SCN trunks IP500 requires IPO LIC IP500 VCE NTWK START4 LIC:DS (202960) License before this license can be applied IP500 VCM RFAs * $ $ IPO LIC IP500 VCM LIC 4 CH $ $ IPO LIC IP500 VCM LIC 8 CH $1, $ IPO LIC IP500 VCM LIC 16 CH $2, $1, IPO LIC IP500 VCM LIC 28 CH $3, $2, IPO LIC IP500 VCM LIC 60 CH $7, $4, Note: These licenses are to add additional VCM channels to the IP500 VCM32/64 base cards release R4.0 to 5.0 only. These licenses are not required with release R6.0 IP500 T1/E1 Channel RFAs * T1/PRI IPO LIC IP500 T1 CHANNELS ADD 2 $ $ IPO LIC IP500 T1 CHANNELS ADD 8 $ $ IPO LIC IP500 T1 CHANNELS ADD 32 $2, $1, E IPO LIC IP500 E1 CHANNELS ADD 2 $90.00 $ IPO LIC IP500 E1 CHANNELS ADD 8 $ $ IPO LIC IP500 E1 CHANNELS ADD 22 $ $ E1R IPO LIC IP500 E1R2 CHANNELS ADD 2 $ $ IPO LIC IP500 E1R2 CHANNELS ADD 8 $ $ IPO LIC IP500 E1R2 CHANNELS ADD 22 $1, $ Note: These licenses are to add additional T1/PRI/E1/E1R2 channels to the IP500 PRI daughter card only. The IP500 PRI daughter card works on any IP500 VCM or extension base card (not the Legacy Card Carrier). & NER Page 5

6 <---- IP400 and IP 500 Advanced Networking/SIP Trunking RFAs The following licenses are supported with IP Office release and only on the following IP IP400 and IP500 Advanced Networking IPO LIC ADVANCED NTWKG LIC -The following new $ $ features are supported with IP Office Release 4.0. and provides the following features: This license is used with IP500 Systems on release 4.0 to 4.2 only, Not to be used on IP500 with R5 system. Hot Desking across the Network Distributed Hunt Groups Break Out Note that these features require entry of an IP Office Advanced Networking License into each of the IP Office systems within the network. IP400 and IP500 SIP Trunking IPO LIC SIP TRNK RFA 1 $75.00 $ IPO LIC SIP TRNK RFA 5 $ $ IPO LIC SIP TRNK RFA 10 $ $ IPO LIC SIP TRNK RFA 20 $1, $ <---- IP400 Expansion Modules Analog Trunk Module 16 Rest of World A-Law IP400 Office Analog Trunk 16 provides an additional 16 Analog trunks (loop start, LS-ICLID or ground start) and two power fail sockets. On the IP500 release 5.0 does not requires IP Office Standard to Professional upgrade RFA ( ). However, IP500 release 4.0 to 4.2 does require the IP Office Standard to Professional upgrade RFA ( ). Supported in NAR only. Not Included: Power Lead and Trunk Cable(s). Included: IP400 EXP RJ45/RJ45 1M Blue For Connecting Expansion Module to Base Unit IP400 Analog Trunk 16 $2, $1, <---- IP Office Applications, Feature Keys & CDs IP 400 Feature Key Dongles - Only used with IP400 Series Control Units Feature Key with unique serial number. One Feature Key is required per IP Office system for all software licenses (RFA product codes). Connects to PC via parallel port Feature Key with unique serial number. One Feature Key is required per IP Office system for all software licenses (RFA product codes). Connects to PC via USB port Feature Key with unique serial number. One Feature Key is required per IP Office system for all software licenses (RFA product codes). Connects to IPO Serial port (No PC Key Server required). Connects to Small Office Edition, IPO 406 V2 and IPO 412 only. IP500 Smartcards - Only used with IP IPO 500 FEAT KEY MU-LAW - NAR Required with every IP 500 Control Unit for system operation and licensing of applications IPO 500 FEAT KEY A-LAW - ROW Required with every IP 500 Control Unit for system operation and licensing of applications. IP400 Feature Key - Parrallel Port IP400 Feature Key - USB Port IP400 FEATURE KEY - SERIAL $59.00 $36.14 $59.00 $36.14 $89.00 $54.51 $20.00 $12.25 $20.00 $12.25 Application CD's IP Office Phone Status been created to assist IP Office Phone Status has IP OFFICE PHONE STATUS $2, $1, people who are blind or visually impaired to use IP SOFTWARE Office telephones. It is available for use with IP Office R3.2 and above. This a a client application The IP Office Phone Status application speaks out and purchased once per IP information about calls using the Microsoft Speech Office control unit for all Engine. Events are spoken as they occur (in real time) Users on the same IP Office. or status items can be requested by pressing a key on the keyboard. Special keys can be defined to control various speaking functions. The information to be spoken is user selectable. All activities can be logged for later review. VMPro CD CD-ROM containing the Voic Pro application for IP Voic Pro 4.2 CD $10.00 $6.13 Office. Licence keys are required to enable Voic Pro functionality for the appropriate number of ports (4.2 Release). IP Office Admin 5 CD Set IPO CD 4.2 USER/ADMIN SET IP OFFICE R4.2 ADMIN FIVE $19.00 $11.64 One User CD PACK CD One Admin CD One English documentation CD One German documentation CD One French documentation CD IPO CD 4.1 USER/ADMIN SET IP OFFICE R4.1 ADMIN FIVE $19.00 $11.64 One User CD PACK CD One Admin CD One English documentation CD One German documentation CD One French documentation CD IP Office Admin SET DVD IPO DVD R6.0 USER/ADMIN SET IP OFFICE R6.0 ADMIN DVD $19.00 $ IPO DVD R5.0 USER/ADMIN SET IP OFFICE R5.0 ADMIN DVD $19.00 $ IPO DVD 4.2 USER/ADMIN SET IP OFFICE R4.2 ADMIN DVD $19.00 $ IPO DVD 4.1 USER/ADMIN SET IP OFFICE R4.1 ADMIN DVD $19.00 $11.64 TTS CDs IPO DVD TTS SET IP OFFICE DVD TEXT TO $19.00 $11.64 SPEECH SET & NER Page 6

7 < Day Free ApplicationTry-It-Buy-It License RFA Trial licenses allow applications to run in fully functional form for 60 days (from the date of license generation), after which time they cannot be used until upgraded at cost to the full license but can be ordered at any time during the product ownership. Release 6 Specific Trial RFA's IPO LIC R6 ADV EDITION TRIAL (includes 1 Supervisor and 20 Agents) IP Office - Office Worker solution (for 5 Users) for a 60- IPO LIC R6 OFF day trial period. WORKER 5 TRIAL IP Office Mobile Worker solution (for 5 Users; formerly IPO LIC R6 Mobility) for a 60-day trial period. MOBILE WORKER 5 TRIAL IP Office Teleworker solution (for 5 Users) for a 60- IPO LIC R6 daytrial period. TELEWORKER 5 TRIAL IP Office Power User solution (for 5 Users) for a 60-day IPO LIC R6 PWR trial period. USER 5 TRIAL IP Office Customer Service Supervisor solution for a 60- IPO LIC R6 day trial period. (includes 1 additional Supervisor) CUSTMR SVC SPV 1 TRIAL IP Office Avaya IP Endpoint (for 5 endpoints) for a 60- IPO LIC R6 AV IP day trial period. ENDPOINT 5 TRIAL Release 5 Specific Trial RFA's IP Office Preferred Edition (formerly Voic Pro) Renaming of: IPO TRIAL VM PRO RFA LIC:DS $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $ IPO LIC ADVANCED RFA TRIAL $0.00 $ IPO LIC MOBILE WORKER RFA 5 TRIAL $0.00 $ IPO LIC TELEWORKER RFA 5 TRIAL $0.00 $ IPO LIC POWER USER RFA 5 TRIAL $0.00 $ IP Office Receptionist solution (for 2 Receptionists) $0.00 $ IPO LIC CUSTMR SVC AGT RFA 5 TRIAL $0.00 $ IPO LIC IP ENDPOINT RFA 5 TRIAL $0.00 $0.00 IP500 Specific Trial RFA's IPO LIC IP500 STD UPG TO PRO TRIAL $0.00 $ IP Office 500 Voice Networking $0.00 $0.00 IP400/500 Trial RFA's Unified Messaging Service (for 10 Users) IPO LIC UMS 10 USER TRIAL $0.00 $ IPO LIC ADVANCED NTWKG TRIAL $0.00 $ SIP Trunking (1 Trunk) $0.00 $ Voic Pro Networked Messaging IPO TRIAL NTWKD MSGING $0.00 $0.00 RFA LIC:DS Avaya Text-to-Speech (1 port) IPO TRIAL AVAYA TTS RFA 1 $0.00 $0.00 LIC:CU rd party Text-to-Speech(1 port) IPO TRIAL 3RD PRTY TTS $0.00 $0.00 RFA LIC:CU Centralized Voic with Avaya Messaging (Modular IPO TRIAL ACM CENTRAL $0.00 $0.00 Messaging and Intuity AUDIX) VM LIC:DS IPSec Virtual Private Networking IPO TRIAL IPSEC VPN RFA $0.00 $0.00 LIC:DS NOTE: The ContactStore application has a 45 day trial built into the software and therefore does not require a separate license key, but this 45 day trial runs from the date the software is installed. <---- CTI RFA Licenses Computer Telephony Interface (CTI) Link Enables CTI Link Pro functionality (TAPILink Pro & DevLink Pro). Does not include TAPI WAV ports, add RFA for TAPI WAV ports. TAPI Wav Enables 4 Voice Processing ports via TAPI WAV (Requires CTI Link Pro RFA). Up to 28 ports. IP500 requires IPO LIC IP500 IPO STD UPG TO PRO (202959) License. <---- Embedded Voic IP406 V2 and IP500 Embedded Voic See "Essential Edition above" <---- Voic & Voic Pro License RFA Intuity Audix behind MultiVantage/ACM Enables IP Office to use Intuity Audix behind the MultiVantage/ACM (requires CLAN & Media Processor integrated to MultiVantage/ACM for IP or DS1 for T1 integrated to MultiVantage/ACM) as Centralized Voice Mail when IP Office is Qsig to MultiVantage/ACM (MultiVantage/ACM requires Qsig Supplemental). (Does Not require Voic Pro). IP400 CTI RFA $ $ IP400 TAPI WAV RFA 4 $2, $1, IP400 AUDIX RFA $ $ Voic Pro Basic Voic Pro with 4 Ports. IP400 Voic Pro RFA $2, $1, See "Preferred Edition above" Add additional Voic Pro Ports Adds 2 Voic Pro ports. IP400 Voic Pro RFA 2 $1, $1, Adds 4 Voic Pro ports. IP400 Voic Pro RFA 4 $2, $1, Adds 8 Voic Pro ports. IP400 Voic Pro RFA 8 $5, $3, Adds 16 Voic Pro ports. IP400 Voic Pro RFA 16 $9, $6, Voic Pro Networking Enables Voic Pro to inter-operate with other Avaya IP400 Networked Messaging $1, $ compliant voice messaging systems. RFA Voic Pro Unified Messaging (UMS) IPO LIC VMPRO UMS 1 USER - Enables 1 user to access $62.00 $37.98 voic through the web or IMAP IPO LIC VMPRO UMS 5 USER - Enables 5 users to $ $ access voic through the web or IMAP IPO LIC VMPRO UMS 20 USER - Enables 20 users to $ $ access voic through the web or IMAP Text to Speech Enables Voic Pro to use Avaya/Scansoft Text To IP400 AVAYA TTS RFA 1 $ $ Speech (TTS) engine within VM Pro callflows (IVR) and/or for listening to s (MS-Exchange). One TTS RFA is required per concurrent user up to the number of licensed VM Pro ports Enables Voic Pro to use Microsoft or any other 3rd IP400 3rd Y TTS RFA 1 $ $ Party SAPI 5 Text To Speech (TTS) engines within VM Pro callflows (IVR) and/or for listening to s (MS- Exchange). One TTS RFA is required per concurrent user up to the number of licensed VM Pro ports. & NER Page 7

8 ContactStore IP Office ContactStore compliments VMPro recording capabilities by storing and cataloging the recordings into a database so that users can easily search and replay call recordings through a Web browser based graphical user interface (GUI). (Requires Voic Pro RFA) Required on each IP Office in an SCN IP500 R4.2 and below requires IPO LIC IP500 IPO STD UPG TO PRO (202959) License. Included in the IP Office Advanced Edition with IP500 R5.. NOTE: ContactStore has a 45 day trial built into the software and therefore does not require a separate license key. A fully featured IP Office ContactStore system can be installed and used for 45 days from the creation of the first recording. <---- Phone Manager License RFA PhoneManager PRO Enables PhoneManager Pro for 1 user (or 1 additional user). iphonemanager Enables iphonemanager Pro (IP Soft-Phone) for 1 additional user (or 1 additional user). Requires at least the same number of PhoneManager Pro licenses (IP400 Phone Manager Pro RFA) to be installed. <---- VPN Phone Software License RFA VPN Phone License enables 1 remote 46xx/56xx VPN phone to connect to IP Office < Rd Party End Points License RFA 3rd Party IP End points Enables 3rd party IP end points. The Avaya 4600 series hardphones do not require this license key and iphonemanager Pro (IP Office IP Soft-Phone) is enabled separately by IPPRO RFA. Enables 1 3rd party end point (or 1 additional 3rd party end point). IPO IP400 CONTACTSTORE FOR IPO RFA IP400 PhoneManager Pro RFA 1 $1, $ $ $67.38 IP400 IPPRO RFA 1 $ $87.59 IPO LIC VPN PHONE 1 LIC $61.50 $37.67 IP400 IP ENDPOINT RFA 1 $ $ Enables 3rd party IP end points for 5 end points (or 5 IP400 IP ENDPOINT RFA 5 $ $ additional end points). Enables 3rd party IP end points for 10 end points (or 10 IP400 IP ENDPOINT RFA 10 $1, $ additional end points). Enables 3rd party IP end points for 20 end points (or 20 IP400 IP ENDPOINT RFA 20 $2, $1, additional end points). Enables 3rd party IP end points for 50 end points (or 50 IP400 IP ENDPOINT RFA 50 $6, $4, additional end points). <---- CCC License RFA Compact Contact Center (CCC) Note: CCC is "End of Sale" and not supported on Release 6.0. Additional Supervisors Enables an additional supervisor for Compact Contact IP400 CCC SUP RFA $ $ Centre - Requires IP400 CCC SVR RFA (171994) before additional Supervisors can be added (up to 21 Supervisors in total with CCC V5 and 5 with CCC V4), including the one supervisor in CCC SVR). Additional Agents Enables reporting for 5 CCC agents (or 5 additional CCC agents). (Requires CCC V5) Physical Wallboards Provides software activation for up to 4 physical wallboards for use with the Compact Contact Centre, up to a maximum of 16. Please note that this activation does not apply to the WB 22 product. For a list of approved readerboard displays, please refer to the CCC System Administrator's Guide. IP400 CCC AGT RFA 5 $2, $1, IP400 CCC Wallboard 4 RFA $1, $ <---- IPSec Licence RFA IPSec VPN Enables IP Office and Small Office Edition to initiate and IP400 IPSec VPN RFA $ $ terminate L2TP and IPSec VPN tunnels <---- Rack Mounts, Barrier Box, Cables & Physical Wallboards IP400 Rack Mount Kits Rack Mounting Kit for 19 inch racks. These are the IP400 Rack Mounting Kit $38.40 $23.52 brackets and screws for mounting IP Office into an existing 19" rack (it is not the rack which would need to be ordered separately). For IP403, IP406V1/V2, IP412 amd IP400 Expansion Modules IP500 Mountings IPO 500 RACK MOUNTING KIT $60.00 $ IPO 500 WALL MOUNTING KIT $39.00 $23.89 PHONE BARRIER BOX Use with Phone V2 module. Includes an RJ45 to RJ11 $80.00 $49.00 IP400 Phone Barrier Box V2 cable and functional earth lead. (101V) IP400 BARRIER Flat Panel with mounting holes for 8 x Barrier Boxes on BOX 1U $25.00 $ inch racking PANEL T1/Analog CO Trunk Cable Cable - 3 meters for BRI / PRI / T1 / Analogue Trunks. IP400 ISDN RJ45/RJ45 $4.80 $2.94 3M Red Expansion Module Cable Spare Cable - For connecting Expansion Modules to IP400 EXP RJ45/RJ45 1M $15.00 $9.19 Base Units - 1 meter (Cable is included in all Expansion Blue Modules) Only for use with the 4-Port Expansion card. IPO EXP CBL RJ45/RJ45 $20.00 $ M YELLOW LAN Cables LAN Cable - 1 meter. IP400 LAN RJ45/RJ45 1M $15.00 $9.19 Green LAN Cable - 3 meters. IP400 LAN RJ45/RJ45 3M $24.00 $14.70 Gray Physical Wallboards * Spectrum Wallboard - WALLBD 2X20 CHARS 40.2" LONG 115V SERIAL Spectrum Wallboard Master Kit - MASTER KIT 115 VOLTS FOR SERIAL WALLBD Wireless Keyboard - INFRARED WIRELESS KEYBOARD 3214C1 M2-MK001 M2-IK055 request request request & NER Page 8

9 <---- Power Supplies and Leads Spare earthed 60W PSU Power Supply Spare earthed 60W PSU Power Supply (Power Supply is included with Control Units & V2 expansion modules). For IP412, IP500, and V2 Expansion Units IPO SPR - PWR SUPP EARTHED $ $90.65 Power Leads Earthed Power Cords North, Central and South America IP412, IP500, DS16/30V2, Phone 16/30V2 and ATM Power Lead (Earthed) $15.00 $9.19 V2 For IPO 412, IP500, and V2 Expansion Units NEMA5-15P / CS22.2 No.42 Power Lead < xx IP OFFICE DIGITAL SETS IP OFFICE 14xx Digital SETS - Requires IPO release 6.0 or higher Available in April. Digital 3-button phone for IP Office 1403 TELSET $ $91.26 only FOR IPO 1408 TELSET Available in April. Digital 8-button phone for IP Office, $ $ Communication Manager and Integral 55 FOR CM/IE/IPO UpN 1416 TELSET Available in April. Digital 16-button $ $ phone for IP Office, Communication Manager and FOR CM/IE/IPO Integral 55 UpN BUTTON Available in the first half of button module for MOD $ $ digital phone FOR 1400 SERIES < xx IP OFFICE IP SETS IP OFFICE 96xx IP SETS - Requires IPO release 6.0 or higher IP PHONE 9620 LITE WITH CHARCOAL GREY IP PHONE 9620L CHARCOAL $ $ FACEPLATE GRY IP PHONE IP PHONE 9620 COLOR WITH CHARCOAL GREY 9620C CHARCOAL $ $ FACEPLATE GRY IP PHONE IP TELEPHONE 9650 AVAYA CHARCOAL GRAY 9650 GRY $ $ D01A 9650D01A IP PHONE 9650C IP PHONE 9650 COLOR WITH CHARCOAL GREY CHARCOAL $ $ FACEPLATE GRY IP PHONE IP TELEPHONE 9630G AVAYA CHARCOAL GRAY 9630G GRY $ $ GD01A 9630GD01A IP TELEPHONE 9640 AVAYA CHARCOAL GRAY IP PHONE 9640 GRY $ $ D01A 9640D01A IP PHONE 9640G CHARCOAL GRAY IP PHONE 9640G GRY $ $ IP PHONE BUTTON MODULE FOR 9600 SERIES S 9600 SBM24 BUTTON MOD $ $ GREY GRY IP PHONE 9620 LITE WITHOUT FACEPLATE IP PHONE 9620L W/O FCPLT $ $ IP PHONE 9620 COLOR WITHOUT FACEPLATE IP PHONE 9620C W/O FCPLT $ $ IP PHONE 9630G WITHOUT FACEPLATE IP PHONE 9630G W/O FCPLT $ $ IP PHONE 9640 WITHOUT FACEPLATE IP PHONE 9640 W/O FCPLT $ $ IP PHONE 9640G WITHOUT FACEPLATES IP PHONE 9640G W/O FCPLT $ $ IP PHONE 9650 WITHOUT FACEPLATE IP PHONE 9650 W/O FCPLT $ $ IP PHONE 9650 COLOR WITHOUT FACEPLATE IP PHONE 9650C W/O FCPLT $ $ IP PHONE BUTTON MODULE FOR 9600 SERIES S 9600 SBM24 BUTTON MOD WITHOUT FACEPLATE W/O FCPLT IP TELEPHONE BLUETOOTH ADAPTER SBTA IP PHONE BLUETOOTH ADPTR SBTA IP PHONE 9630/40/50 WEDGE STAND IP PHONE 9630/40/50 WEDGE STAND XX SERIES AMPLIFIED SPEECH HANDSET ROHS 96XX AMPLD SPEECH HANDSET RHS IP PHONE 9600 GIGABIT ETHERNET ADAPTER IP PHONE 9600 GIGABIT ETHERNET ADPTR < xx IP OFFICE DIGITAL SETS $ $ $95.00 $58.19 $20.00 $12.25 $ $ $ $91.88 IP OFFICE 54xx DIGITAL SETS - Requires IPO release 3.0 or higher IPO 5402 DCP TELSET GREY LIC:DS ROHS - Requires RoHS $ $91.88 IPO release 3.0 or higher IP OFFICE 5410 DCP TELSET GREY LIC:DS ROHS RoHS $ $ Requires IPO release 3.0 or higher IPO DCP TELSET 5420 D01A-2001 ROHS LIC:DS RoHS $ $ Requires IPO release 3.0 or higher < xx ACM DIGITAL SETS DEFINITY/ACM DIGITALSETS TELSET 2402D GLOBAL DIGITAL VOICE TERMINAL RoHS $ $ Requires IPO release 3.0 or higher TELSET 2410D GLOBAL DIGITAL VOICE TERMINAL RoHS $ $ Requires IPO release 3.0 or higher TELSET 2420D GLOBAL DIGITAL VOICE TERMINAL D - RoHS $ $ Requires IPO release 2.0 or higher <---- Recorder Interface Module Recorder Interface Module The 201B Recorder Interface Module (RIM) is supported TELSET MODULE RECORDER $ $ for use with 2420 and 5420 phones. It provides the INTERFACE 201B-003 phone with a 3.5mm mini-rca jack socket for connection of recording devices. It also provides two headset sockets which can be used in place of the phones existing headset socket (the phone and the RIM sockets can not be used at the same time). To install the 201B, the phones existing stand must be removed and be replace by a 20B stand (also called the 20B Module Adapter Base). This is an expanded stand that includes two slots, into one of which the 201B can be inserted. However only one 201B is supported per phone. Use of the 20B and therefore the 201B requires the phone to be powered by a 1151C1 or 1151C2 power supply unit. Full installation instructions are included with the 20B Stand TELSET MODULE ADAPTER 20B-003 TELSET MOD ADPTR 20B- $52.00 $ < xx IP OFFICE IP SETS IP OFFICE 56xx IP HARD PHONES - Requires IPO release 3.0 or higher IPO 5610 IP TELSET GREY LIC:DS ROHS - Requires 5610SW - RoHS $ $ IPO release 3.0 or higher IP OFFICE IP PHONE 5621D01A ROHS LIC:DS SW RoHS $ $ Requires IPO release 3.2 or higher & NER Page 9

10 <---- EU24 Expansion Modules EU24-1XU-A Expansion module - ROHS for EU24 - RoHS $ $ /5420, 4620/5620 and 4621/ Requires IPO release 3.0 or higher or higher EU24BL - 2XU-A Expansion module - RoHS for EU24BL - RoHS $ $ /4621SW (IP Only) - Requires IPO release 3.1 EOS - Nov 2, 2009! or higher < xx IP OFFICE IP SETS I IP PhoneBLK - Available in APAC in February IP PHONE 1603-I BLK $ $85.14 (Australia/New Zealand in March), EMEA in March, NA & CALA in April IP PHONE 1603SW-I BLACK IP PHONE 1603SW-I BLK $ $ IP PHONE 1608-I BLACK IP PHONE 1608-I BLK $ $ IP PHONE 1616-I BLACK IP PHONE 1616-I BLK $ $ SW IP PHONE BLK - Ethernet cord sold Supported with R5 $ $ separately. Local power sold separately. PoE adapter Aug 2009 GA Release sold separately IP PHONE - Ethernet cord sold separately. Local Supported with 4.2 Q4 $ $85.14 power sold separately. PoE adapter sold separately Maintenance Release IP PHONE - Ethernet cord sold separately. Local Supported with 4.2 Q4 $ $ power sold separately Maintenance Release IP PHONE - Ethernet cord sold separately. Local Supported with 4.2 Q4 $ $ power sold separately Maintenance Release SERIES 32 BUTTON MODULE (BM32) - For 1616 Supported with 4.2 Q4 $ $91.26 only. Includes bond bridge Maintenance Release 16XX Add-Ons CAT5 ETHERNET CORD (14 FT) For desktop usage of $7.00 $ series phones if CAT5 cord does not exist at desktop already CAT5 ETHERNET CORD (1FT) - For wall-mounting $2.00 $1.23 applications. Optional add-on for 1603 when wallmounted. Replacement for 1608, 1616 cord included in wall-mount kits WALL MOUNT KIT - Includes 1 ft Ethernet cord $15.00 $9.19 and screws WALL MOUNT KIT - Includes 1 ft Ethernet cord $15.00 $9.19 and screws 16XX POWER ACCESSORIES PoE adapter - Fits inside 1603 wedge stand to $27.50 $16.84 add PoE capabilities. No wall plug needed POWER ADAPTER FOR 1600 IP PHONES 5V US $9.00 $ POWER ADAPTER FOR 1600 IP PHONES 5V UK $9.00 $ POWER ADAPTER FOR 1600 IP PHONES 5V EU $10.00 $ POWER ADAPTER FOR 1600 IP PHONES 5V ARGENTINA $15.00 $ POWER ADAPTER FOR 1600 IP PHONES 5V KOREA $19.00 $ POWER ADAPTER FOR 1600 IP PHONES 5V CHINA $18.00 $ POWER ADAPTER FOR 1600 IP PHONES 5V AUSTRALIA $12.00 $ XX REPLACEMENT S SERIES BM32 CABLE - REPLACEMENT $5.00 $ SERIES BM32 BOND BRIDGE - REPLACEMENT $5.00 $3.06 Includes screws PLASTIC LABEL COVERS (10) - REPLACEMENT $5.00 $3.06 Quantity = 10 pieces (covers 10 phones) PLASTIC LABEL COVERS (10) - REPLACEMENT $5.00 $3.06 Quantity = 10 pieces (covers 10 phones) BM32 PLASTIC LABEL COVERS (20) - $10.00 $6.13 REPLACEMENT Quantity = 20 pieces (covers s or 5 BM32s) WEDGE STAND - REPLACEMENT $8.00 $4.90 For desktop and wall mount configuration. Ethernet cord sold separately FLIP STAND - REPLACEMENT $8.00 $ FLIP STAND - REPLACEMENT $8.00 $ SERIES BM32 FLIP STAND - REPLACEMENT $8.00 $ SERIES HANDSET - REPLACEMENT $12.00 $7.35 Handset cord sold separately SERIES 9' HANDSET CORD - REPLACEMENT $5.00 $3.06 (BLACK) /1600 SERIES 25' HANDSET CORD (GREY) $5.00 $ XX SERIES AMPLIFIED SPEECH HANDSET ROHS $ $ XX PAPER LABELS PAPER DESI LABELS - PACKAGE OF 50 LABELS $35.00 $21.44 (8.5" x 11") 25 sheets, 2 labels per sheet. Covers phones PAPER DESI LABELS - PACKAGE OF 50 LABELS (8.5" x 11") 25 sheets, 2 labels per sheet. Covers phones. $35.00 $ BM32 PAPER DESI LABELS - PACKAGE OF 50 $35.00 $21.44 LABELS (8.5" x 11") 25 sheets, 4 labels per sheet. Covers phones (2 per phone) or 25 BM32s (4 per unit) 1603 PAPER DESI LABELS - PACKAGE OF 50 LABELS $35.00 $21.44 (A4) 25 sheets, 2 labels per sheet. Covers phones PAPER DESI LABELS - PACKAGE OF 50 LABELS (A4) 25 sheets, 2 labels per sheet. Covers phones BM32 PAPER DESI LABELS - PACKAGE OF LABELS (A4) 25 sheets, 4 labels per sheet. Covers phones (2 per phone) or 25 BM32s (4 per unit) XX SERIES AMPLIFIED SPEECH HANDSET ROHS 16XX AMPLD SPEECH HANDSET RHS HEADSETS AND HEADSET ADAPTERS Click to access the Avaya Headset Wizard $35.00 $21.44 $35.00 $21.44 $ $ & NER Page 10

11 < Avaya Wireless Telephone 3810 Bundle includes Base Unit, Wireless Telephone package, $ $ Handset, Telephone cord, two (2) AC adapters, Rechargeable Battery, Belt Clip, Charger Unit and a Wall Mount Stand Spares and Accessories AVAYA 3810/ AC Adapter for Charger AD970 $25.00 $ AVAYA 3810/ Battery (1300MAH) BT2499A $47.00 $ AVAYA 3810/ Wall Mount Plate EXP9660 $16.00 $ AVAYA 3810/ Belt Clip EXP9702 $22.00 $ AVAYA 3810/ AC Adapter for Base Unit EXP9704 $35.00 $ AVAYA 3810/ Leather Carrying Case EXP9783 $75.00 $ AVAYA 3810/ Charger (w/o AC Adapter) EXP9785 $75.00 $45.94 < XX Avaya IP Wireless 3641 Handsets AWTS 3641 WRLS PHONE $ $ AWTS HANDSET 3641 BELT CLIP $19.00 $ AWTS HANDSET 3641 SWIVEL BELT CLIP $19.00 $ AWTS HANDSET BELT CLIP FOR 3641 $19.00 $ AWTS SWIVEL CASE 3641 BLK W/KYPD CVR $39.00 $ Handsets AWTS 3645 WRLS PHONE $ $ AWTS HANDSET 3645 SWIVEL BELT CLIP $19.00 $ AWTS SWIVEL CASE 3645 BLK W/KYPD CVR $39.00 $ /3645 Handset Accessories AWTS SINGLE CHRGR FOR 3641/3645 $65.00 $ AWTS DUAL CHRGR FOR 3641/3645 $95.00 $ AWTS QUAD CHRGR FOR 3641/3645 $ $ AWTS 3624x PWR SUPP QUAD CHRGR GLOB $35.00 $ AWTS BATTERY STD FOR 3641/3645 $55.00 $ AWTS BATTERY EXTD FOR 3641/3645 $75.00 $ AWTS BATTERY ULTRA FOR 3641/3645 $95.00 $ AWTS CASE 3641/3645 RUGGED HOLSTER $39.00 $ AWTS CORD LANYARD W/QUICK DISCONNECT $5.00 $ AWTS COILED LANYARD W/CLOTHING CLIP $5.00 $ AWTS USB CBL 464x DUAL CHARGER $39.00 $23.89 Processors/Rack Mount/Chargers/AVPP Power AVPP AWTS NETLINK AVPP 10 RHS AVPP10 (Max.. 10 Users) SVP011A $ $ AWTS NETLINK AVPP 20 RHS AVPP20 (Max.. 20 Users) SVP021A $ $ AWTS NETLINK VCE PRIORITY SRVR AVPP 100 RHS SVP101A $1, $1, Rack Mount Kit AWTS RACK MNT KIT RHS MKR151 $49.00 $30.01 Phone Chargers Power Supply AWTS BATTERY CHARGER PWR SUPP (N.A.) $11.50 $7.04 AVPP PWR SUP AWTS AVPP PWR SUPP GLOB $69.50 $42.57 N.A., CONT EURO RHS, UK HK RHS, AUST NZ < xx IP DECT Wireless Handsets IP DECT handset - Global $ $ Handset Accessories IP DECT CHRGR FOR 3701/3711 $15.00 $9.19 Universal charger cradle for 1 x 3711 handset IP DECT PWR ADAPTR CHRGR NAR North America Region AC/DC $14.00 $8.58 power adapter for charger cradle IP DECT BELT CLIP FOR 3701/3711 Belt-clip accessory for $6.00 $ /3711 handset IP DECT HEADSET FOR 3701/3711 $ $ IP DECT RACK MNT CHRGR 3701/3711 $ $ Universal "gang" charger, enables up to 8 handsets to be charged at once IP DECT PWR ADPTR RACKMNT CHRGR Universal AC/DC power $99.00 $60.64 adapter for gang charger IP DECT USB DATA CBL FOR 3711 NAR Programming cable for $42.00 $25.73 updating 3711 handset firmware IP DECT LEATHER CASE FOR 3711 Leather carry case for 3711 $39.00 $23.89 handset IP DECT LEATHER CASE FOR 3711 W/CLIP Leather carry case for 3711 $39.00 $23.89 handset with cliip IP DECT HEADSET FOR 3711 "Comfort" headset for 3711 $ $86.36 handset Base Stations - RFP NAR IP DECT INDOOR BASE STA RFP32 NAR Indoor base station. $ $ Requires external power (power over Ethernet) IP DECT OUTDOOR BASE STA RFP34 NAR NOTE: Includes Antenna $1, $ BASE STATION ACCESSORIES IP DECT WALL MNT FOR OUTDOOR STATION Wall-mounting kit for RFP34 $13.00 $7.96 (bracket & screws) IP DECT 0.5m CBLs FOR ANTNA 1.5 ft cable with TNC $28.00 $17.15 connectors for RFP34 antennae IP DECT MNT FOR DIPOLE ANTNA Antenna mounting kit for $10.00 $6.13 RFP34 (plastic retainer & screws) IP DECT OUTDOOR MNT FOR 65mm MAST Mast/pole mounting kit $22.00 $13.48 (brackets & screws) for RPF34 (pole diameter <2.6 /66mm) IP DECT OUTDOOR MNT FOR >65mm MAST Mast/pole mounting kit $31.00 $18.99 (bracket, strap & screws) for RPF34 (diameter >2.6 /66mm) Power adapters IP DECT PWR ADPTR FOR RFP32 NAR Optional PSU for RFP32 $41.00 $25.11 (includes power cord) Site Surveys Kit IP DECT SURVEY KIT W/TRIPOD NAR DECT Survey Kit (NAR). $4, $2, Includes: custom RFP; 2 x handsets, accessories & tripod) & NER Page 11

12 New IP DECT RFP Licensing In IP Office 4.1, a new Plug and Play Licensing scheme for IP DECT is available. It Starter Kit includes: a license key two base stations activation information Starter Kits North America Starter Kit IP DECT IPO STARTER KIT NAR LIC:CU $2, $1, The Starter Kit can be expanded with the RFP32 and RFP34 Upgrade kits that Upgrade Kits North America Upgrade Kits IP DECT RFP32 UPG KIT NAR LIC:CU $1, $ IP DECT RFP34 UPG KIT NAR LIC:CU $1, $ EMEA and APAC Upgrade Kits IP DECT RFP32 UPG KIT INTL LIC:CU $1, $ IP DECT RFP34 UPG KIT INTL LIC:CU $1, $ Classic IP DECT RFP Licensing The current Classic license will stay available and can also be used going forward. RFP Mobility Manager Starters Licenses IP DECT IPO MOBMGR 1 RFP LIC:CU IP DECT license for IPO - $ $ Enables initial installation with 1 RFP to be supported IP DECT IPO MOBMGR 2 RFP LIC:CU IP DECT license for IPO - $ $ Enables initial installation with 2 RFPs to be supported IP DECT IPO MOBMGR 3-5 RFP LIC:CU IP DECT license for IPO - Enables initial installation with 3-5 RFPs to be supported IP DECT IPO MOBMGR 6+ RFP LIC:CU IP DECT license for IPO - Enables initial installation with 6+ RFPs to be supported RFP Upgrade Licenses IP DECT IPO UPG TO A 2 RFP LIC:CU IP DECT license for IPO - expands supported RFP from 1 to 2 - Used to upgrade IP DECT IPO UPG TO (3-5) RFP LIC:CU IP DECT license for IPO - expands supported RFP from 2 to 3-5. Used to upgrade or IP DECT IPO UPG TO A 6+ RFP LIC:CU IP DECT license for IPO - expands supported RFP from 3-5 to 6+. Used to upgrade or < xx IP DECT Wireless R4 Handsets Avaya 3720 DECT handset (BW display, four way navigation key, half duplex speaker phone, 2.5mm wired headset connector), standard belt clip, battery pack include, charger not included Avaya 3725 DECT handset (Color display, five way navigation key, half duplex speaker phone, 2.5mm wired headset connector, BlueTooth headset interface, text message support, additional side keys for volume and mute), standard belt clip, battery pack included, charger not included Cradle Charger Charger cradle for one DECT handset (3720 and 3725 are both possible), Western European power supply included Charger cradle for one DECT handset (3720 and 3725 are both possible), universal power supply for United Kingdom, North America and Australia included Advanced Cradle Charger Charging cradle for one DECT handset (3720 and 3725 are both possible), contains also a USB connector and an Ethernet connector to use the charger for phone configuration either with a PC attached via standard USB cable or using the centralized management offered by the AIWS server via Ethernet $1, $1, $2, $1, $ $ $1, $ $ $ DECT 3720 HANDSET $ $ DECT 3725 HANDSET $ $ DECT HANDSET BASIC CHRGR EU DECT HANDSET BASIC CHRGR UK/NAR/AU DECT HANDSET ADV CHRGR KIT EU $30.00 $18.38 $30.00 $18.38 $ $ Same as DECT HANDSET ADV CHRGR KIT DECT HANDSET ADV CHRGR EU but with power supply for United Kingdom KIT UK DECT HANDSET Same as DECT HANDSET ADV CHRGR KIT ADV CHRGR EU but with power supply for North America KIT NAR DECT HANDSET Same as DECT HANDSET ADV CHRGR KIT ADV CHRGR EU but with power supply for Australia KIT AU Six Handset Charger Charger to charge six DECT handsets (3720 and 3725 DECT HANDSET are both possible), contains also a USB connector and RACKMOUNT CHRGR KIT an Ethernet connector to use the charger for phone configuration either with a PC attached via standard USB cable or using the centralized management offered by the AIWS server via Ethernet, up to four Rack mount Chargers can be serially connected to the same power source with Ethernet pull through possible, universal power supply for Western Europe, United Kingdom, North America and Australia included Six 3725 Battery Charger Charger to charge six 3725 battery packs (not usable DECT MULT BATTERY CHRGR for 3720 battery packs), universal power supply for KIT Western Europe, United Kingdom, North America and Australia included Spare Battery Additional battery pack for 3720 handset DECT 3720 HANDSET BATTERY PK Additional battery pack for 3725 handset DECT 3725 HANDSET BATTERY PK $ $ $ $ $ $ $ $ $ $ $30.00 $18.38 $30.00 $18.38 & NER Page 12

13 Belt Clip Spare basic belt clip for 3720 and 3725 handset DECT HANDSET BASIC BELT CLIP Swivel belt clip for 3720 and 3725 handset DECT HANDSET SWIVEL BELT CLIP Indoor Radio Station DECT IP RBS COMPACT IP OFFICE NA, EMEA, APAC Indoor IP radio base station with internal antenna for usage with CM and IP Office only, requires external power either via separately purchased power adapter or via Power over Ethernet, for outdoor usage separate outdoor housing has to be bought separately Outdoor Radio Station Indoor IP radio base station with external antenna for usage with CM and IP Office only, two standard Omnidirectional antennas included, usage not allowed in the US and Canada, requires external power either via separately purchased power adapter or via Power over Ethernet, for outdoor usage separate outdoor housing has to be bought separately $5.00 $3.06 $30.00 $18.38 $ $ DECT IP RBS W/INT ANTNA $1, $ DECT IP RBS W/EXTL ANTNA $1, $1, Radio Base Station Power Supply Power supply for IP and ISDN radio base stations for DECT RBS PWR SUPP UK $ $61.25 Western Europe, only needed if Power over Ethernet is not used Power supply for IP and ISDN radio base stations for DECT RBS PWR SUPP EU $ $61.25 United Kingdom, only needed if Power over Ethernet is not used Power supply for IP and ISDN radio base stations for DECT RBS PWR SUPP US $ $61.25 North America, only needed if Power over Ethernet is not used Power supply for IP and ISDN radio base stations for DECT RBS PWR SUPP AU $ $61.25 Australia, only needed if Power over Ethernet is not used Housing for Outdoor Radio Base Station Outdoor housing for all IP and ISDN radio base stations DECT RBS OUTDOOR $ $ with feed-through for data and power cable (if external HOUSING power supply is used), does not have heating or lightning protection RSB Antennas standard standard Omni-directional antennas (only DECT RBS STD ANTNA KIT $ $ needed as spare parts, IP and ISDN radio base stations 10PK with external antennas have two of these antennas included), usage not allowed in the US and Canada Directional dual antenna for usage with IP and ISDN radio base stations, usage not allowed in the US and Canada Directional single antenna for usage with IP and ISDN radio base stations, usage not allowed in the US and Canada Omni-directional single antenna for usage with IP and ISDN radio base stations, usage not allowed in the US and Canada RSB Pole & Mounting Bracket Mounting kit for mounting the outdoor housing on a pole with a circumference of up to 750 mm mounting brackets for IP and ISDN radio base stations (only needed as spare parts, all IP and ISDN radio base stations have one bracket included) DECT RBS ECTIONAL $ $ DUAL ANTNA DECT RBS ECTIONAL $ $ SNGL ANTNA DECT RBS $ $ OMNIECTIONAL DUAL ANTNA DECT RBS POLE MNTG KIT $ $73.50 DECT RBS BRACKET KIT $50.00 $ PK Site Survey Kits EMEA Site Survey Kit DECT SITE SURVEY KIT $5, $3, EMEA NAR Site Survey Kit DECT SITE SURVEY KIT NAR $5, $3, DECT SITE SURVEY KIT SPARE BATTERY DECT SITE SURVEY KIT SPR $1, $ BATTERY DECT SITE SURVEY KIT SPARE CHARGER DECT SITE SURVEY KIT SPR $ $ CHRGR Server Licensing DECT AVAYA INBUILDING WIRELESS SERVER BASIC - DECT AIWS BASIC $1, $ Server hardware plus preinstalled set of licenses (see details in product description), universal power supply for Western Europe, United Kingdom, North America and Australia included DECT AVAYA INBUILDING WIRELESS SERVER BASIC DECT AIWS BASIC+ $1, $1, Server hardware plus preinstalled set of licenses (see details in product description), universal power supply for Western Europe, United Kingdom, North America and Australia included DECT AVAYA INBUILDING WIRELESS SERVER DECT AIWS STD $3, $2, STANDARD - Server hardware plus preinstalled set of licenses (see details in product description), universal power supply for Western Europe, United Kingdom, North America and Australia included DECT AVAYA INBUILDING WIRELESS SERVER OPEN DECT AIWS OAP $4, $2, APPLICATION PROTOCOL - Server hardware plus preinstalled set of licenses (see details in product description), universal power supply for Western Europe, United Kingdom, North America and Australia included DECT AVAYA INBUILDING WIRELESS SERVER DECT AIWS ENTPRS MGMT $8, $5, ENTERPRISE MANAGEMENT - Server hardware plus preinstalled set of licenses (see details in product description), universal power supply for Western Europe, United Kingdom, North America and Australia included AIWS Power Supply DECT AVAYA INBUILDING WIRELESS SERVER SPARE DECT AIWS SPR PSU (UNI) $ $61.25 UNIVERSAL PSU - Universal power supply for Western Europe, United Kingdom, North America and Australia for AIWS server & NER Page 13

14 Handset Carry Case Leather carry case for the 3720 handset DECT HANDSET LEATHER $40.00 $24.50 CASE Leather carry case for the 3725 handset DECT HANDSET LEATHER $80.00 $49.00 CASE 3725 SARI Certificate DECT SARI CERTIFICATE SARI (Secondary Access DECT SARI CERTIFICATE $40.00 $24.50 Rights Identifier) printed on paper, unique identifier needed once per DECT installation, can be use for multiple sites within one installation Spare Headset connector Plugs DECT 372x SPARE HEADSET PLUG 5 PACK DECT 372x SPR HEADSET $35.00 $ spare plugs to cover the headset connector of the PLUG 5PK 3720 and 3725 < xx Avaya ANALOG SETS Avaya 6200 Analog Telephone (North America) TELSET ANALOG 6211 GLOBAL WHITE $ $ TELSET ANLG 6211 GLOBAL GRY $ $ TELSET 6219 GRAY ANALOG USA - FCC ENGLISH $ $ TELSET ANALOG 6221 GLOBAL WHITE $ $ TELSET ANLG 6221 GLOBAL GRY $ $ <---- Interquartz Gemini Analog Phones (EMEA and APAC) 9330-AV offers incredible value for money without compromising on quality. Its stylish new design and rugged build quality are sure to make it a popular choice for buyers on a limited budget AV offers a whole host of benefits to business users and homeworkers including Caller ID, handsfree and headset compatibility, all for a very reasonable price AV - A dedicated hotel guest-room handset for the IP Office To order these phones, please contact your local authorised Interquartz distributor, or Interquartz. Interquartz (UK) Ltd, Pennine House, Salford Street, BURY, Lancashire, BL9 6YA, United Kingdom. Tel: +44 (0) Fax: +44 (0) [email protected] Web: request request request request <---- Replacement and Specialty Handsets 16xx Series Amplified Speech Handset- RoHS Amplified Handset for 1600 $ $ Series Phones SERIES HANDSET - REPLACEMENT Handset cord sold $12.00 $7.35 separately Series, 4601, 4602, 4610, 4620, NER refresh(6d, 18D & 34D), 5400s & 5600s use the same as 2400s and 4600s HANDSET REPLACEMENT AK1D DARK GRAY ROHS AK1D-1001 $15.00 $ Push-to-Talk - Dark Gray AK5A-1001 $ $ Amplified VARIABLE VOLUME - Dark Gray AK6A-1001 $ $ Noisy Location - Dark Gray AK8A-1001 $ $ Series, 6200 Series, 302D, 4606, 4612, 4624, 4630, 44xx series, NER ETR(7311*, 7515*) HANDSET BLACK 150 OHM AB1C-003 $26.00 $ , 2554, 8100 Series, 8400 Series, 8500 Series Amplified Hearing Handset-Black 2523A $41.00 $25.11 <---- Replacement Long Handset Cords Handset Cords - 24XX, 46XX, 54XX and 56XX Handset Cords 9ft Gray H4DU $4.00 $ Handset Cords 12ft Gray H4DU $7.00 $4.29 <---- Power for IP Hard Phones Stand alone Power Adapters Note: The stand alone Power Supply is required for Digital sets when used inconjuction with XM24 or EU24 expansion adjuncts. Without Battery Back-Up POWER SUPPLY 1151D1 TERMINAL POWER WITH CAT 5 $26.00 $ CABLE - For IP Hard Phone and not Digital Set and requires appropriate power cord POWER SUPPLY 1151C1 TERMINAL POWER WITH CAT $26.00 $15.93 CABLE - For IP Hard Phone or Digital Set and requires appropriate power cord With Battery Back-Up POWER SUPPLY 1151D2 TERMINAL POWER WITH $93.00 $56.96 BATTERY AND CAT 5 CABLE - For IP Hard Phone and not Digital Set and requires appropriate power cord POWER SUPPLY 1151C2 TERMINAL POWER WITH BATTERY AND CAT 5 CABLE - For IP Hard Phone or Digital Set and requires appropriate power cord $93.00 $56.96 Country Power Cords US Plug (15A, 120V) $9.00 $ Europe Plug (10A) 12013S $22.00 $ UK Plug (10A) $25.00 $ Australia/NZ (10A) Plug $24.00 $ India Plug (10A) SPC-P250CIM $16.00 $ Argentina $38.00 $23.28 Mid-Span Power Distribution Units 24 Ports MIDSPAN POE - 24 PORT WITH SNMP - RoHS $1, $ Ports Port 19 Rack Mounted PowerView Pro Managed MIDSPAN POE - 48 PORT and Secure WITH SNMP - ROHS 1, $ & NER Page 14

15 <---- Integrated Management for IP Office Avaya Integrated Management for IP Office works with Avaya IP Office Manager to provide a complete management solution for enterprises with distributed IP Office deployments. Designed for retailers, financial firms and other enterprises that deploy groups of locations with similarly configured hardware and dial plans, Avaya Integrated Management can significantly reduce total cost of operations by centralizing management for key ongoing management, provisioning, and maintenance tasks. * Note: Only supported with IP Office Release 4.1 and AIM 4.1. AIM (scheduled for Nov 2009) will support IP Office 5.0) Integrated Management for IP Office - 50 licenses Avaya Integrated Management for IP Office for up to 50 sites Integrated Management for IP Office licenses Avaya Integrated Management for IP Office for up to 100 sites Integrated Management for IP Office licenses Avaya Integrated Management for IP Office for up to 1000 sites $3,950 $2, $7,500 $4, $15,000 $9, Integrated Management for IP Office licenses Avaya Integrated Management for IP Office for up to 2500 sites $25,000 $15, <---- Gigabit Adapter Gigabit Ethernet Adapter IP PHONE 9600 GIGABIT ETHERNET ADAPTER IP PHONE 9600 GIGABIT $ $91.88 ETHERNET ADPTR & NER Page 15

16 AVAYA NER PRODUCT LINE LIST <---- ACS Hardware & Modules: NER ACS R Processor Module (no RAC included) This component includes: 5 CO line ports (supports Caller ID name and number) 9 ETR station ports 2 Power Failure Transfer ports 2 PCMCIA card slots Connections for: Music-on-hold device Contact closure adjunct NER ACS Small Office Edition (no RAC included): This component includes: 3 CO line ports (supports Caller ID name and number) 8 ETR station ports 2 Power Failure Transfer ports 2 PCMCIA card slots Connections for: Loudspeaker paging Music-on-hold device Contact closure adjunct Also includes: (1) NER 18 Button display telephone (Black) (3) NER 6 Button display telephones (Black) (1) NER Voice Messaging (PVM) 4 Mailbox Voice Mail NER ACS Small Office Edition RHS (no RAC included): This component includes: 3 CO line ports (supports Caller ID name and number) 8 ETR station ports 2 Power Failure Transfer ports 2 PCMCIA card slots Connections for: Loudspeaker paging Music-on-hold device Contact closure adjunct Also includes: (1) NER 18 Button display telephone (Black) (3) NER 6 Button display telephones (Black) (1) NER Voice Messaging (PVM) 4 Mailbox Voice Mail NER ACS R8 Upgrade/Bkup/Restore Card - Used to upgrade a Partner ACS R7 to R8 only. This is a one time upgrade opton. After the Upgrade is completed, it can be used as a "Backup and Restore" card. This card does not contain a modem and can not be used as a Remote Access Card (RAC). $ $ $ 1, $ $ 1, $ $ $ NER ACS Backup / Restore / Remote Access $ $ Card (RAC) - 12G5 ROHS - 12G5 [old 1 MEG G ] Optional PCMCIA card for NER Advanced Communications System Release 7, Release 6 or Small Office Edition that provides access for remote programming and provides on-board backup and restore capability. Requires one of the two available PCMCIA slots on the processor card NER ACS Backup / Restore Card (non-rac) - 12A $ $ NER ACS ASA/DXD PC CARD PCMCIA card that can be used to provide Automatic System Answer and Direct Extension Dialing capabilities. Requires one of the two PCMCIA slots on the NER ACS processor NER ACS 2 SLOT CARR Carrier for NER ACS Release 1 through Release 7. Houses the processor card and one additional module NER ACS 5 SLOT CARR R2 w.cover Carrier for NER Advanced Communications System Release 1 through Release 7 that houses the processor card and up to 4 additional modules NER ACS 5 SLOT CARR R2 w.cover RHS Carrier for NER Advanced Communications System Release 1 through Release 7 that houses the processor card and up to 4 additional modules EC Expansion Module R EC EXP MOD 103G9 11PT RHS - This module includes: 3 CO line ports (supports Caller ID name and number) 8 ETR station ports 2 Power Failure Transfer ports $ $ $ $ $ $ $ $ $ $ EC Expansion Module - 103D9 R3.1 4PT RHS $ $ This component includes: 4 CO line ports (supports Caller ID name and number) E Expansion Module - This component includes: 12 ETR station ports $ $ T1 Module - This component includes: 1, $ $ Used to provide fractional T1 service (non-pri) for NER ACS Release 7 and Release 6. Supports up to 16 channels. <---- ACS Messaging Solutions: NER Messaging R7 Module $ $ $ Port License Card for NER Messaging R1 / R6 / 1, $ R7 6 Port License Card for NER Messaging R1 / R6 / 1, $ $ R7 - RHS NER Messaging R7 Upgrade Kit (used to upgrade $ $ R1/ R6 to R7) NER Voice Messaging (PVM) R3 4 MAILBOXES $ $ $ NER Voice Messaging (PVM) R3 12 MAILBOXES $ <---- Black Sets: NER TELSET 6D BLK RHS $ $ $ NER TELSET 6D BLK (TAA) RHS $ $ NER TELSET 18D BLK RHS $ $ PAR TELSET 18D BLK (TAA) RHS $ $ NER TELSET 34D BLK RHS $ $ NER TELSET 34D BLK (TAA) RHS $ <---- White Sets: NER TELSET 6D WH RHS $ $ $ NER TELSET 6B W/DISP BLK - MEETS TAA $ $ NER Refreshed 18B Display set $ $ NER TELSET 18D WH RHS $ <---- Speakerphones: Polycom SoundStation $ $ $ Polycom SoundStation 2 EX $ $ Polycom SoundStation2 EX - extended mics $ & NER Page 16

17 <---- TransTalk 9040 & Associated Equipment: TransTalk 9040 Extended Talk Battery $ $ <---- Avaya 3910 Wireless Telephone & Assocated Equipment: AVAYA 3910 Wireless Telephone $ $ $ AVAYA 3810/ AD970 AC Adapter for Charger $ $ AVAYA 3810/ BT2499A Battery (800mAH) $ $ AVAYA 3810/ EXP9660 Wall Mount Plate $ $ AVAYA 3810/ EXP9702 Belt Clip $ $ AVAYA 3810/ EXP9704 AC Adapter for Base Unit $ AVAYA 3810/ EXP9783 Leather Carrying Case $ $ $ AVAYA 3810/ EXP9785 Charger (w/o AC $ Adapter) Trans Supra Mobility Headset (requires adapter cord, $ $ ) Headset Adapter Cord $ $ 6.98 <---- Avaya 3920 Wireless Telephone & Assocated Equipment: Wireless Telephone $ $ $ Wireless Telephone w/repeater Package $ $ Repeater $ A range of accessories and spare parts for this phone can be ordered directly on-line at the following WEB-page of our product Partner. They are not available through AVAYA: Accessories include headset, leather carrying case, spare power adapters, batteries and chargers as well as paper labels and plastic covers. <---- Call Accounting: ecas Essentials $ $ $ ecas 2 hr. Remote Training $ $ ecas Initialization & Training 2, $ <---- Paging Equipment: Watt 70V Amp $ $ $ Watt 70V Amp $ $ Round Ceiling 70V Speaker $ $ EZ Install 1/4 Watt 70V Speaker $ $ Watt 70V Horn $ $ Watt 70V Horn $ $ Watt Attenuator 70V $ $ UPAM (Universal Paging Access Module) $ <---- Miscellaneous: Avaya Wireless Headsets AWH-54 Wireless Headset $ $ $ AWH-450N Supra Elite Wireless Monaural Headset $ $ AWH-460N Supra Elite Binaural Wireless Headset $ Miscellaneous Adjuncts NER ACS Contact Closure $ $ $ NER Doorphone $ $ Universal Doorphone Controller (second doorphone $ ) <---- Specialty Handsets, Faceplates, Lables & Cords: EURO Sets Handset ACS "Euro" specialty handset amplified black $ $ ohm ACS "Euro" specialty handset amplified gray 150 ohm $ $ REFRESHED Sets Handset ACS "Refreshed" replacement handset - black AK1D- 003 $ ACS "Refreshed" speciality handset - amplified - gray $ $ ACS "Refreshed" speciality handset - noisy location $ $ gray ACS "Refreshed" speciality handset - push to talk - gray $ $ Faceplates & Designation Labels $ PAR 18D Euro TELSET FACEPLATE $ $ PAR 18D REFRESH TELSET FACEPLATE $ Replacement and Long Handset Cords: $ Handset Cords 9ft - Black $ $ Handset Cords 9ft - White $ <---- Power Protection: VA Line Interactive UPS $ $ <---- Magic-on-Hold: Productions MOH SINGLE CUSTOM PRODUCTION $ $ $ MOH COPY OF ORIGINAL SINGLE MASTER $ PRODUCTION MOH ANNUAL MUSIC USE LICENSE $ $ $ MOH PRODUCTION-MUSIC ONLY-4 MINUTES $ Hardware MOH MESSAGER DIG ANNCR W/ USB PT MP $ $ $ MOH MESSAGER DIGITAL CHIP ANNOUNCER W/MP $ $ MOH SONOROUS DIGITAL CD PLAYER $ $ MOH TELink 700 Remote Load $ $ MOH TELINK 1250i SYS HIGH SPEED INTERNET $ DOWNLOADABLE $ 9.69 & NER Page 17