EFFICIENCY = LINZ AG in a Nutshell

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1 EFFICIENCY = linz ag LINZ AG in a Nutshell

2 Wolfgang Dopf, Managing Director Energy Alois Froschauer, CEO, Managing Director Group Management Erich Haider Managing Director Infrastructure Managing Board Alois Froschauer, CEO (Chairman) Wolfgang Dopf Erich Haider LINZ AG Wiener Straße 151 A-4021 Linz, Austria Phone: +43 (0)732/ Fax: +43 (0)732/ Internet: per September 30 th 2012 Supervisory Board Franz Dobusch (Chairman) Ludwig Scharinger (Deputy Chairman) Helmut Draxler Alfred Düsing Johann Mayr Josef Peischer Eva Schobesberger Peter Sonnberger Erich Watzl Detlef Wimmer Staff Council Representatives Gerhard Eckert Gernot Holzleitner Walter Schlossinger Manfred Steinmaurer Erich Kaiser

3 Organisation Chart General Information / 3 ENERGY Dopf GROUP MANAGEMENT Froschauer INFRASTRUCTURE Haider Linz Strom Linz Gas/ Management Linz AG Linz Service Linz Linien GmbH Wärme GmbH service Linz Holding GmbH GmbH GmbH Dopf Dopf Froschauer Haider Haider Pertl Pertl Rinner Froschauer Leimer Waldhör Energy Management Gas Asset- Service Information Management Finance Water Transport Services Energy Production Heating Procurement Human Resources Waste Water Energy Asset-Service Gas Sales Construction and Facility Management Group Marketing Waste Materials Telecommunications Customer Service Legal Harbour LINZ STROM Netz GmbH LINZ GAS Netz GmbH Public Swimming Pools LINZ STROM Vertrieb GmbH & Co KG LINZ GAS Vertrieb GmbH & Co KG Public Relations Funerals and Cemeteries LES Linz-Energie- Service GmbH Group Auditing Donaulager GmbH per January 1 st 2013 LINZ AG for Energy, Telecommunications, Transport and Community Services LINZ AG is run as an active management holding with four operative subsidiaries and with one service subsidiary. The formation of LINZ AG took place especially with regard to the deregulation of the energy markets. A more modern and more market-oriented group of companies was created in order to exploit the synergy potentials, to reduce the costs and to ensure the revenues. Additionally, the basis for the focus as a multi utility provider was thus provided.

4 LINZ AG SERVICE SUPPLY AREA General Information / 5 Czech Republic Reporting Upper Austria Bad Liebenau Leonfelden Waldburg Schenkenfelden bei Freistadt St. Oswald Freistadt Weitersfelden Hirschbach Oberneukirchen Reichenau Zwettl Lasberg Kaltenberg an der Ottenschlag Rodl Sonnberg St. Leonhard Unterweißenbach Haibach Kefermarkt Neumarkt bei Freistadt Gutau St. Martin Herzogsdorf Hellmonsödt Schönau Königswiesen Kirchschlag im Eidenberg Alberndorf Mühlkreis in der Riedmark St. Gotthard Hagenberg Altenberg St. Georgen Bad Zell am Walde Gramastetten Unterweitersdorf Pierbach Feldkirchen Lichtenberg Gallneukirchen Walding Pregarten Wartberg Pabneukirchen ob der Aist Tragwein Ottensheim Engerwitzdorf St. Thomas Goldwörth Pupping Puchenau Allerheiligen am Blasenstein Dimbach Eferding Katsdorf Wilhering Rechberg Steyregg LINZ St. Georgen Schwertberg i. Mühlkreis Windhaag Fraham Alkoven Ried in Bad Kreuzen Waldhausen Leonding Luftenberg Kirchbergder Riedmark Münzbach im Strudengau Langenstein Thening Pasching Mauthausen Perg St. Nikola Scharten- a. d. D. Leppersdorf Arbing Grein Oftering Hörsching Asten Klam Holzhausen Enns- im Machland Traun St. Pantaleon Naarn Baumgartenberg Enns Ansfelden dorf St. Florian Mitterkirchen Saxen Marchtrenk im Machland Pucking Weißkirchen an der Traun Niederneukirchen Allhaming Hargelsberg Thalheim Neuhofen Hofkirchen bei Wels Eggendorf im an der Krems im Traunkreis St. Marien Traunkreis Piberbach Kronstorf Lower Austria Kematen an der Krems DONAU Upper Austria Reichenthal Rainbach Leopoldschlag ENNS Grünbach Windhaag bei Freistadt 10,75 mm Sandl Lower Austria Communities served incl. LINZ: 116 thereof Power: 82 Waste Water: 41 Natural Gas: 30 Waste Materials: 58 Heating: 27 Waste Disposal: 6 Water: 22 Transport Services: 11 per September 30 th 2012 Accounting Ratios Balance Sheet Total Revenues 607, Operating Performance 666, Profit or Loss on Ordinary Activities 19,7 17, 6 12,5 Investments 240,1 189,1 142,6 rounded in Mio. EUR Employees Annual Average per Head Count Annual Average per Capacity Operating Performances and Investments Operating Performances Investments LINZ STROM 427, ,871 58,058 37,063 LINZ GAS/WÄRME 148, ,981 23,592 26,089 LINZ SERVICE 143, ,382 39,945 27,566 LINZ LINIEN 57,449 68,880 59,309 39,601 MANAGEMENT SERVICE LINZ AND LINZ AG 84,163 93,934 10,096 10,411 Group Consolidation 170, ,812 1,863 1,846 LINZ AG Group (consolidated) 691, , , ,576 rounded in Mio. EUR

5 6 / General Information ABRIDGEd VERSION OF THE GROUP P&L Revenues 628, ,272 Change in Work Progress, Capitalised Services, other Operating Income 63, ,964 Operating Performance 691, ,236 Cost of Materials 303, ,177 Cost of Personnel 174, ,727 Depreciation and Amortisation 95, ,999 Other Operating Expenses 91, ,954 Operating Expenses 665, ,856 Result from Operating Activities 25,636 16,380 Financial Results 7,990 3,845 Profit/Loss on Ordinary Activities 17,646 12,535 Extraordinary Results 0,000 0,000 Income Tax Expense 4,914 7,849 Profit/Loss of the Year acc. to Gaap 12,732 4,686 Sum of Movements in Reserves 6,432 0,086 Balance Sheet Profit 6,300 4,600 rounded in Mio. EUR ABRIDGED VERSION OF THE GROUP BALANCE SHEET Fixed Assets 1.877, ,880 Current Assets 248, ,966 Prepaid Expenses and Deferred Charges 16,928 14,881 TOTAL ASSETS 2.142, ,728 Equity 640, ,431 Special Items for Fixed Assets Investment Grants 257, ,344 Contributions to Construction Costs 168, ,598 Provisions 216, ,608 Liabilities 837, ,022 Accruals and Deferrals 21,346 20,724 TOTAL EQUITY AND LIABILITIES 2.142, ,728 rounded in Mio. EUR MANAGEMENTSERVICE Linz GmbH Managing Directors Alois Froschauer Jutta Rinner Supervisory Board Wolfgang Dopf (Chairman) Erich Haider (Deputy Chairman) Alfred Leimer Emil Pertl Alfred Waldhör Gernot Holzleitner (Staff Council) Hermann Gass (Staff Council) Manuela Eder (Staff Council) Company Units Information Management Procurement Construction and Facility Management Customer Service LINZ AG HOLDING Managing Directors Alois Froschauer Company Units Finance Human Resources Group Marketing Legal Public Relations Group Auditing

6 LINZ STROM GmbH Energy LINZ STROM / 9 Managing Directors Wolfgang Dopf Emil Pertl Supervisory Board Alois Froschauer (Chairman) Erich Haider (Deputy Chairman) Alfred Leimer Albert Waldhör Jutta Rinner Gerhard Eckert (Staff Council) Günther Saumer (Staff Council) Jürgen Steininger (Staff Council) Telecommunications Telecommunication Network Signal Cable 827 km Optical Fibre Cable km Private Clients Connections Corporate Clients Connections 953 Energy Management Energy Quantities GWH Power Heating Primary Energy Energy Production Power Stations Performance MW el Performance MW th District Heating Power Station Linz-Mitte (incl. District Heating Accumulator) District Heating Power Station Linz-Süd Hydroelectric Power Plant Traunwehr 1 Hydroelectric Power Plant Kleinmünchen 9 Hydroelectric Power Plant Pierbach <1 Hydroelectric Power Plant Kaltental <1 District Heating Power Station Dornach 30 Customer Power Generation (thereof 90 % combined Heat and Power Cycle) GWH 908,7 Percentage 100 thereof Power Plants 804,7 93 thereof Biomass 64 7 District Heating Production 1.114,4 100 thereof Power Plants 919,8 83 thereof Biomass 194,6 17 LINZ STROM Netz GmbH Service Supply Area: Linz and 82 Communities Energy Transmission and Distribution System Length of the System (incl. 110 kv, 8.021,2 km without Direct Current Voltage Grid) thereof Cable (incl. 110 kv) 4.573,6 km Maximum System Output (on February 7 th 2012) 403,2 MW Transformation Substations 27 LINZ STROM Vertrieb GmbH & Co KG Service Supply Area: Linz and 82 Communities Customer System Standard Customers Units Special Customers 914 Units Trade Customers 3 Units Total Electricity Sales GWH Percentage Private and Trade Customers 638,33 41,73 Business Customers 145,06 9,48 Multisite Customers 57,07 3,73 Key Account Customers (incl. Energieallianz Austria) 626,54 40,96 Group Consumption 62,78 4,10 Electricity Sales total 1.529,78 100

7 LINZ GAS/WÄRME GmbH ENERGY linz GAS/WÄRME / 11 Managing Directors Wolfgang Dopf Emil Pertl Supervisory Board Alois Froschauer (Chairman) Erich Haider (Deputy Chairman) Alfred Leimer Albert Waldhör Jutta Rinner Manfred Steinmaurer (Staff Council) Peter Regenhart (Staff Council) Wilhelm Langwiesner (Staff Council) LINZ GAS Netz GmbH Service Supply Area: Linz and 29 Communities Natural Gas TransporT ATIon total 267,4 Nm³ (2,992.0 GWh) thereof Power Plants 76,7 Mio. Nm³ (860.1 GWh) thereof Municipal Gas, Trade and System Loss, Own Consumption 190,5 Mio. Nm³ (2,131.9 GWh) Maximum Daily Release (on February 13 th 2012, without Power Plants) 1,42 Mio. Nm³ (15.9 GWh) Maximum Hourly Release (on February 13 th 2012, a. m.) Nm³/h (838.5 MWh) System Customers (active Gas Meter) Serviced Pipeline Network 2.030,918 km LINZ GAS Vertrieb GmbH & Co KG Service Supply Area: Austria, Market Area East Gas Release total 131,4 Mio. Nm³ (1.470,41 GWh) thereof Gas Release Trade 35,14 Mio. Nm³ (393,24 GWh) thereof Gas Release Households 84,23 Mio. Nm³ (942,52 GWh) Gas Customers Heating Service Supply Area: Linz and 26 Communities District Heating Connected Wattage 753 MW Heating Demand MWh Daily Peak (on February 13 th 2012) 471,22 MW District Heating Transmission Stations System Length 268,025 Tkm Residences with Connection (Linz, Traun, Leonding) Local Heating Heating Stations 240 Heating Demand MWh Residences with Connection Cooling Connected Wattage kw Cooling Demand MWh Cooling Transmission Stations 3 System Length 1,338 Tkm Cooling Stations 4

8 LINZ SERVICE GmbH Managing Directors Erich Haider Alfred Leimer Supervisory Board Christiana Dolezal (Chairwoman) Alois Froschauer (Deputy Chairman) Wolfgang Dopf, Markus Hein Karin Hörzing, Johann Mayr Eva Schobesberger Martin Sonntag Erich Kaiser (Staff Council) Johannes Blüml (Staff Council) Karin Stockinger (Staff Council) Günther Kroißmayr (Staff Council) Water Service Supply Area: Linz and 21 Contract Communities Water Distribution 21,913 Mio. m³/a 6 Water Supply Works (Goldwörth, Scharlinz, Plesching, Heilham, Fischdorf, Haid) Water Release 20,341 Mio. m³/a Daily Peak (on April 28 th 2012) m³ Serviced Pipeline Network m House Supply Points Pumping Stations/Pressure Increase Plants 60 Elevated Tanks 31 Fountains 29 Water Protection Area ha IWA Institut für Wasseraufbereitung, Abwasserreinigung und Forschung (Institute for Water Treatment, Waste Water Purification and Research) Performs analyses of drinking and waste water, bacteriological as well as waste and ground analyses, conducts emission measurements and furnishes expert s report. Infrastructure LINZ SERVICE / 13 Wastewater Disposal Area: Linz and 40 Surrounding Communities Regional Wastewater Treatment Plant Asten (Wastewater Treatment) Treatment Plant Inflow 64,0 Mio. m³/a Population Equivalents (Design Capacity) PE Accumulating Crude Gases for Energy Production Fermentation Gas from Sludge Plant 7, 0 Mio. m³/a Landfill Gas from Domestic Refuse Dump 3,0 Mio. m³/a Sewer Serviced Sewer Network total km thereof in Linz 572 km thereof in the Surrounding Countryside 536 km Sewer Connection Points in Linz Items of Prop. Connected Toilets Waste Materials Disposal Area: Linz and 57 Surrounding Communities Refuse Collection: Linz and 5 Communities Disposed waste Amount in to/a Collecting Bins Residual Waste Biogenic Waste Bulky Waste Waste Wood Waste Paper Light Materials Recovered Glass (incl. Disposal of Industrial Waste) Scrap Metals Waste Processing Plant Disposal Site Refuse Collection Vehicles 50 Other Vehicles 24 Potential Recyclables Collection Centers 4

9 14 / Infrastructure LINZ SERVICE Infrastructure LINZ SERVICE / 15 Harbour Commercial Harbour Total Operating Efficiency to/a Water Based Transhipment to/a Land Transhipment to/a Storage Area Own Storage approx m² Österreichische Donaulager GmbH approx m² General Storage Area approx m² Container Terminal Water Based Transhipment and Inland Handling (Container incl. Interchangeable Superstructure) TEU Public Swimming Pools Persons Visitors (without Lakes and Swimming Pools for Children) Familienoase Biesenfeld Fitnessoase Parkbad Wellnessoase Hummelhof Erlebnisoase Schörgenhub Saunaoase Ebelsberg Indoor Swimming Pools 4 Indoor Ice Rinks 2 Open Air Swimming Pools 3 Artificial Skating Rinks 3 Saunas 5 Bath Tubs and Shower Baths 1 Open Air Swimming Pools for Children 7 Camping Grounds 1 Lakes 3 Tent Sites 1 Funerals and Cemeteries Funerals Placed Funeral Orders Five Admitting Offices Official On-Duty (24-hours-Service) LINZ: Landstraße 15 HAID/ANSFELDEN: Hauptplatz 4 Rudolfstraße 6 Pichling: Traundorfer Straße 135 a Zeppelinstraße 2 Cemeteries Placed Cemetery Orders Cemetery Areas m² Stadtfriedhof Linz/St. Martin Urnenhain Urfahr with Crematory (Park der Begegnung) (Park der Erinnerung) Urnenhain Kleinmünchen Bergfriedhof Pöstlingberg

10 LINZ LINIEN GMBH Infrastructure Linz linien / 17 Managing Director Erich Haider Albert Waldhör Supervisory Board Klaus Luger (Chairman) Alois Froschauer (Deputy Chairman) Wolfgang Dopf Manfred Fadl, Gerda Lenger Johann Mayr, Ernst Murauer Michael Raml Walter Schlossinger (Staff Council) Markus Mißbichler (Staff Council) Josef Ganhör (Staff Council) Andreas Bellante (Staff Council) Traffic Quota (on Weekdays) Ticket Types Public Transport Business Ratios Service Supply Area: Linz and 10 Communities Vehicles Lines Passengers Tram ,61 Mio. Bus (incl. Nightlines) 29,40 Mio. Trolley Bus ,35 Mio. New Pöstlingbergbahn 4 Revitalised Pöstlingbergbahn 3 1 0,58 Mio. Total Mio. Stands/ Line Length Seats-km Person-km Tram 26,40 km 655,71 222,.72 Pöstlingbergbahn 2,96 km 8,40 2,49 Bus 153,04 km 356,70 123,48 Trolley Bus 19,06 km 136,03 62,75 Total 201,46 km 1.156,84 411,44 Private Transport 48,8 % Public Transport 24,0 % Pedestrians 21,9 % Bicyclists 5,3 % 48,8 % Private Transport 24,0 % Public Transport 21,9 % Pedestrians 5,3 % Bicyclists Sold Tickets 101,94 Mio. 8,96 % Single Tickets 2,47 % Multi-Ride Tickets 20,03 % Free Transport Pass for Pupils 66,94 % Season Tickets 1,61 % Others Collective Call-in TAXI (cct) Service Area: Linz and 9 Communities Departure Points total 306 Transported Persons Town Linz Day-CCT Night-CCT Suburb Area Communities Night-CCT Grottenbahn Visitors total thereof Children

11 18 / Contact Contact Customer Service Center Wiener Straße 151, 4021 Linz, Austria Opening Hours: Mon Thu and Fri Ticket Office Landstraße 119, 4020 Linz, Austria Opening Hours: Mon Thu and Fri Service Hotlines Mon Fri phone Fax LINZ AG +43 (0)732/ (0)732/ [email protected] Power +43 (0)732/ (0)732/ [email protected] Speed-Web +43 (0)732/ (0)732/ [email protected] Natural Gas +43 (0)732/ (0)732/ [email protected] LINZ STROM +43 (0)732/ (0)732/ Netz GmbH per October 1 st 2012 Heating +43 (0)732/ (0)732/ [email protected] Service (Water, Waste Water, Waste Materials, Public Swimming +43 (0)732/ (0)732/ [email protected] [email protected] [email protected] [email protected] Pools) Public Transport +43 (0)732/ (0)732/ [email protected] LINZ GAS Netz GmbH +43 (0)732/ (0)732/ [email protected] [email protected]

12 k u n d e n z e n t r u m Allgemeines / 4

13 +43 (0)732/

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