TECHNOLOGY CHANGE IN THE 21 ST CENTURY - WILL YOU BE A VICTIM OR A VICTOR? TELSTRA TEMPLATE 4X3 BLUE BETA TELPPTV4

Transcription

1 TECHNOLOGY CHANGE IN THE 21 ST CENTURY - WILL YOU BE A VICTIM OR A VICTOR? TELSTRA TEMPLATE 4X3 BLUE BETA TELPPTV4

2 FIND ANOTHER 2 YARDS 2

3 RECAP: BRO-MO-SO DIGITAL DISRUPTION TO DATE 3 MEGATRENDS THAT HAVE CHANGED OUR LIVES Broadband Household fixed broadband penetration ~ 66% 1 Mobile data penetration (3G/4G) ~114% 2 Smart Mobile Devices (Post-PC Era) 84% of Australian mobile population owns a smartphone (~94% by 2016) 3 ~2 in 5 Australians own a tablet (1 in 2 by 2016) 4 Social 56% of Australians use Facebook 5 Figures circa mid

4 ENTERPRISE PRODUCTIVITY IMPROVEMENTS The Banking industry has used technology to achieve productivity improvements. For example: ATMs and Internet Banking has reduced the load on staff in branches. 59% of customers use Internet banking (compared to only 31% who use branches) * 26% of customers use mobile banking * FTE staff dropped from FY93 to FY98 Income per FTE staff (after adjustment for CPI) has shown consistent improvement $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 $- FY93 FY94 FY95 Income per FTE staff (CPI adjusted) Commonwealth Bank FY96 FY97 FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 Source: Commonwealth Bank Annual Reports * Roy Morgan Research, September

5 ENTERPRISE DISRUPTION 5

6 Affordable Immersive Sentient Intelligent Intuitive Collaborative Predictive THE NEXT WAVE OF TECHNOLOGY ADOPTION Sentient Immersive Intuitive Affordable Copyright Walter Baxter and licensed for reuse under this Creative Commons Licence Intelligent Predictive Collaborative 6

7 Affordable INFORMATION TECHNOLOGY FOR EVERYONE (AND ANYONE) Virtual Computer Cloud Data Centre Internet PRE-CONNECTED CLOUD APPLICATIONS Screen/Keyboard/Mouse 7

8 Affordable $5 COMPUTERS Photo: Jonathan Whiteland Hugh Bradlow: Family Business Australia National Convention 2014 Telstra Corporation Limited. All rights reserved 8

9 3D PRINTERS Affordable 9

10 Immersive BROADBAND-CENTRIC MEDIA Entertainment Communication Health Tele-Learning Australian values TV viewing Forecast (2010) USA (source: The Diffusion Group) 10

11 NEW SCREENS Immersive 11

12 VIRTUAL REALITY Immersive 12

13 Sentient EVERYTHING THAT CAN BE MEASURED, WILL BE TODAY, MORE THAN 99% OF THINGS ARE STILL NOT CONNECTED * Smart Environments Smart Infrastructure Smart Cars Smart Bodies * 13

14 SMART METERS, Sentient Photo: Jonathan Whiteland 14

15 Sentient SMART METERS, BODIES,. 15

16 THE INTERNET OF THINGS Sentient 4G LTE Bluetooth ZigBee / Hugh Bradlow: Family Business Australia National Convention 2014 Telstra Corporation Limited. All rights reserved 16

17 ROBOTIC INTELLIGENCE Intelligent Copyright Walter Baxter and licensed for reuse under this Creative Commons Licence 17

18 ROBOTIC INTELLIGENCE Intelligent Copyright steve lodefink and licensed for reuse under this Creative Commons Licence 18

19 ROBOTIC INTELLIGENCE Intelligent Danny Gorog, Outware Mobile 19

20 AUGMENTED INTELLIGENCE Intelligent Battery Recharge Required! Your are running 25min late for your meeting! Send a notification that you will be late? Destination - 125km The closest battery swap Traffic station - is: 25km Moderate Remaining fuel 70km Remaining fuel - 70km 20

21 CROWD SOURCED INTELLIGENCE Intelligent WeatherSignal App from OpenSignal 21

22 SOCIAL INTELLIGENCE Intelligent Do I look good in these clothes? 22

23 INTUITIVE USER INTERFACES Intuitive 23

24 WEARABLES Intuitive 24

25 TECHNOLOGY MERGING INTO YOUR LIFE Intuitive 25

26 MULTI-SCREEN Collaborative By mid-2011, 80% of U.S. pay-tv subscribers were able to receive on-demand content on a non-tv screen in their home through a service provided by their pay-tv provider (Parks Associates, 2012) Hugh Bradlow: Family Business Australia National Convention 2014 Telstra Corporation Limited. All rights reserved 26

27 BRINGING IT ALL TOGETHER Collaborative 27

28 BIG DATA GPS Satellite Network System-wide state server Predictive External servers: Environmental Data GPS combined with 2-way data Cellular Wireless Networks Traffic Control Centre 28

29 BIG DATA IN ACTION Predictive 29

30 TRANSFORMED BUSINESS MODELS Rented instead of owned Shared instead of owned/rented Picture: Quy Nguyen Dai under Creative Commons Picture: Luis Villa del Campo under Creative Commons Picture: Tom Brandt under Creative Commons 30

31 CHALLENGES: SECURITY Photo: 31

32 AND FINALLY, THE HUMAN ELEMENT. Security Legislation & Regulation Privacy 32