Appendix A4. AUTOMATED EMPLOYEE SCHEDULING SYSTEM (AESS) Technical Requirements

Transcription

1 Appendix A4 AUAED EPLYEE SCHEDULING SYSE (AESS) echnical s hese requirements are intended to provide general information only and are subject to revision. he rights and obligations of any party contracting with the County will be determined in accordance with the terms of the applicable contract and applicable law.

2 APPENDIX A4 ECHNICAL REQUIREENS ABLE F CNENS GENERAL ECHNICAL REQUIREENS... 1 APPLICAIN L SES... 2 DAA ENRY... 2 NEWRK REQUIREENS... 3 DAABASE REQUIREENS... 3 REPRING... 4 ERRR EHDLGIES... 6 SECURIY AND AUDI CAPABILIIES... 6 INERFACES... 8 HELP SYSE CAPABILIY... 8 DCUENAIN CAPABILIY... 8 Appdx A4 Page ii

3 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () Vendor Response CENS GENERAL ECHNICAL REQUIREENS EC 1.00 EC 2.00 EC 3.00 EC 4.00 EC 5.00 EC 6.00 EC 7.00 EC 8.00 System must provide an automated, integrated telephony component that is capable of automatically making requests both telephonically and through without human intervention. System must be a browser based software solution. A browser based software solution is defined as a solution that utilizes Web browsers as the only required component installed on the client computer. System must be able to install and run all components in a 3-tier architecture [Web browser, application server and/or racle/s- SQL/Sybase database server(s)] where the identified servers can be UNIX servers or Windows servers. he system must also offer clustering architecture for efficient scaling and load balancing. System must meet Americans with Disabilites Act (ADA) compliance rules. System shall be based on server technology that supports vertical and horizontal scalability, fail over, clustering, and load balancing capabilities to support a user community of approximately employees. Support multi-site capabilities from a centralized server deployment. he system s functionality must be capable of being accessed via a portal. System must provide enterprise wide visibility and still configure to be configurable for each business area. County of Los Angeles echnical s EC 1

4 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () APPLICAIN LSES EC 9.00 Provide toolsets to accommodate the following: EC 9.01 Database maintenance (performance and tuning) EC 9.02 Report design EC 9.03 Security administration Vendor Response CENS End-user interface design: Configuration engine enables users to configure event-driven business rules for tailoring system behavior EC 9.04 and functionality without the need for Java programming EC 9.05 System upgrade administration EC 9.06 Application Programming Interface (API) aintenance EC 9.07 nline Analytical Processing (LAP) aintenance EC 9.08 Archiving/purging of data EC DAA ENRY Provide the ability to define user pull down lists for any database attribute within the application. EC Provide immediate transfer of values from "Pop up" tables to the appropriate field when selected and to proceed to the next entry field. EC Allow complete validation and editing of data at the point of entry based on user defined criteria (e.g., transaction, tables, archived records, transaction status, etc.). EC Validations for data entry include related fields. EC Use single entry to update all affected tables and indexes. Provide transaction processing controls and edits for entered EC transactions. End-user screens contain triggers to additional data screens/fields based EC on a specific data input. Allow mass changes or deletes by table-driven data through proper EC security. EC Provide a consistent user interface across all components, including: EC Consistent function keys EC Screen naming functions County of Los Angeles echnical s EC 2

5 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () EC Navigation patterns EC enus (as defined by security profile) EC Look and feel (adherence to a single user interface standard) EC Provide the ability to use one logon ID to access all components. EC Provide point and click as well as function keys. EC Provide the option of using either menus or commands. EC Should minimize manual data entry by utilizing automatic fill feature. Users should not be required to enter separation constants or characters for fields such as slashes for dates, colons for time and parentheses or dashes for telephone numbers. System should insert and display the EC characters. Should provide for a "copy" feature in order to create new records from EC old records when only minor changes are required. EC Provide basic S-Windows commands (e.g. cut, copy, paste, save). EC NEWRK REQUIREENS Support multi-user capability within a Wide Area Network (WAN) environment. Vendor Response CENS EC Support the following Network standards and protocols: EC ransmission Control Protocol/Internet Protocol (CP/IP) EC Ethernet EC Fast Ethernet EC Gigabit Ethernet EC Asynchronous ransfer ode (A) EC Virtual Private Network (VPN) EC Frame Relay DAABASE REQUIREENS EC Provide full integration between all software modules. Specifically, the updating of any data element occurs only once, and is then reflected throughout all applications. County of Los Angeles echnical s EC 3

6 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () EC All applications/modules utilize the same database. EC Application must use a relational database. EC Application uses racle database. EC Application uses S-SQL Server database. EC Application uses Sybase database. EC EC EC EC Provide capacity to store a minimum of 10 years of historical data. Provide system administration tools to perform data backup, data restoration, and data file reduction through proper security. Provide support for load balancing. Provide table entries that are future dated, that is they become effective in future date. Vendor Response CENS EC EC EC EC EC EC EC EC EC Ability to archive records upon request for records within a user-defined time and criteria. Provide method to access archived data. Ability to purge records upon request for records within a user-defined time and criteria. Validate integrity of database before and after purged Identify orphaned records (e.g. records do not have parent values) Ability to list all records included in purge. REPRING Include a comprehensive report generation capability for both standard and ad-hoc reports with built-in graphing and charting. System must support the use of Cognos business intelligence software tools. County's standard for business intelligence software is Cognos, vendor to provide narrative explanation on how system can use Cognos. System must support the use of S-SQL Server business intelligence software tools. County of Los Angeles echnical s EC 4

7 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () Vendor Response CENS Provide multimedia report output (central printers, screen, data file, CD- EC Rom, DVD, etc.). Run on-line reports in the background and allow users to continue EC processing. Ability to schedule reports to be run at a later date and/or on a recurring EC basis. EC Ability for end-user to view print progress of any report. EC Provide end-users with the ability to create & generate ad-hoc reports. EC Allow ad-hoc report/query definitions to be stored in private folders. EC Allow ad-hoc report/query definitions to be stored in public libraries. Ability to link from reporting tool to graphic, spreadsheet and presentation EC applications. EC Ability to utilize wildcards in queries. EC Ability to create line graphs from the reporting tools. EC Ability to create bar charts from the reporting tools. EC Ability to create pie charts from the reporting tools. EC Ability to create stacked bar charts from the reporting tools. EC Ability to create min/mid/max line graphs from the reporting tools. EC Ability to create regression line from reporting tools. EC Allow report output to be routed to an external database. EC Allow report output to be routed to a word processing software. EC Allow report output to be routed to spreadsheet. Allow report output to be routed to American Standard Code for EC Information Interchange (ASCII) files. EC Allow report output as Extensible arkup Language (XL) file. EC Allow report output in uneditable format such as PDF. EC Provide print preview capability. Allow year-to-year, month-to-month, period-to-period, year to date and life EC to date comparison on reports. EC Ability to report on any date during the month or year. County of Los Angeles echnical s EC 5

8 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () Ability to generate reports based on user-defined thresholds and criteria EC (other than date). EC Reports can include control breaks. EC Reports can include end-user defined calculations and formulas. EC Reports can include end-user defined headings and borders. EC Provide flexibility to users to indicate round numbers (or not) in reports. EC Allow users to sort report by any field within the report. EC Allow users to define a sort order for reports. n-line, real-time reporting and query capability with the ability to EC reference a data dictionary. EC Allow end-users to modify report queries on-line. ERRR EHDLGIES Vendor Response CENS Error messages appear in a consistent format across all system modules, for both batch and on-line processing. Specifically, error messages EC having like codes, text and screen locations. EC Error messages are integrated with on-line help function. SECURIY AND AUDI CAPABILIIES EC Support use of "Secure ID" and similar devices. EC Ability to record date, time, and user ID for all system transactions. Provide historical records (log file) of table updates for a minimum of ten years including the user ID of who made the changes and the actual EC changes. EC Allow users to change passwords. System Administrator can define parameters such as requiring users to EC use alphanumeric and numeric characters in passwords. Provide the option for system to require password changes periodically. EC he frequency can be determined by system p administrator. ( y EC solution is not used). EC Can log-off a user after a specified number of denied log on attempts. County of Los Angeles echnical s EC 6

9 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () Vendor Response CENS EC Log off user and generate report to security officer if user attempts to breach system authorized level defined security parameters while on-line anage application login utilizing S Active Directory. Unsuccessful logon attempts are recorded by system and retained for a EC user defined period of time. EC Set security profile to define personnel authorized to: EC Log on EC Add data EC Delete data EC Change data EC View data EC Provide option to restrict data access for each security profile by: EC IP Address EC Employee ID EC User ID EC Application EC Screen EC Field EC Workstation EC enu EC odule EC Report EC Program/Project EC ransaction type EC Role Accommodate de-centralized (department security administrators EC overseen by central security administrator) security. EC Provide ability to view or obtain reports showing: EC Authorized system use EC Unauthorized system use County of Los Angeles echnical s EC 7

10 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () EC Security profiles by user EC Security breaches or attempts Ability to predefine, based on job function and role, a security profile and EC assign individuals to such profiles. EC Ability to provide multiple security profiles to a single user. Ability to view log files on-line for all changes, deletions, and additions EC including: EC Date /time stamp EC User ID EC Specific input device EC Provide record or file encryption using Data Encryption Standard (DES) standards. Allow user to specify what types of activities require supervisory controls EC and override. EC Authenticate users with a single password. EC EC EC Support standard encryption techniques for all data transmitting over the network. System should provide record level security for display, data entry, update and read only. System should provide for the setup options and establishment/maintenance of business rules by departments, divisions and sections. INERFACES Vendor Response CENS EC EC Built-in export feature for extracting data in standard formats (e.g., Excel, comma delimited text, etc.) for use in importing data to other applications. Ability to link to racle database applications through DBC, DB Link, or other mechanism. EC EC Ability to utilize essaging Application Programming Interface (API) compliant systems such as utlook. Ability to support Extensible arkup Language (XL) transactions with external systems. HELP SYSE CAPABILIY EC Provide context sensitive on-line help feature. County of Los Angeles echnical s EC 8

11 AUAED EPLYEE SCHEDULING SYSE (AESS) APPENDIX A4 - ECHNICAL REQUIREENS andatory() or ptional () Provide on-line help features for all screen elements (screen errors and EC error codes). EC Provide a user customizable help feature. DCUENAIN CAPABILIY Provide up-to-date end-user manuals which contain clear and thorough descriptions of all screen functions, screen data, programs, and any EC processing parameters. EC Provide on-line documentation for users. EC Provide user manuals on cd-rom. Provide comprehensive technical system documentation and technical EC manuals including: EC Program descriptions EC Screen definitions and descriptions EC Database definitions, logical data model, and record layouts EC System operations Vendor Response CENS County of Los Angeles echnical s EC 9