IT Development, 15.0 ECTS. Course Description. Contents. Expected learning outcomes. Course Details

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1 IT Development, 15.0 ECTS Course Description Contents The development of information technology (IT) in organisations often exhibit deficiencies and many projects do not deliver expected results. To choose, introduce and develop existing IT to be able to support critical business needs or seize opportunities are important challenges for organisations. With particular emphasis on the role that IT managers play in the development and delivery of business solutions, the course focuses on processes, tools and techniques which support IT development. The course provides a theoretical and practical understanding of the development of competitive IT solutions. It combines development strategy and methods with organizational innovation ability, and emphasises how the complexity of this relationship increases in connection with the fact that modern IT is built upon a convergence of data, content, functionality, services and infrastructure. During the course key theoretical and practical issues for IT development are covered, and related to questions regarding how IT development is managed from a project management perspective. Expected learning outcomes After having completed the course the student should be able to describe processes, tools and techniques for IT development; and analyse and identify challenges associated with IT development projects; and understand, explain and use theories and methods for the development of IT and organisations; and take a critical approach to different consequences of IT development for organisations and society. Course Details Main field of study: Level: Informatics, Information Science Advanced level Semester Fall 2011 Term: Autumn Term 2011, weeks Language of instruction: Study form: English Daytime, 50% tempo, Normal Studies

2 Grading scale: Instructors VG Pass with distinction, G Pass, U Fail Johan Sandberg () Office: MIT house, 4th floor, Department of Informatics johan.sandberg@informatik.umu.se; phone: (090) Henrik Wimelius (HW) Office: MIT house, 4th floor, Department of Informatics henrik.wimelius@informatik.umu.se; phone: (090) Johan Hellström () Literature The course is based on a set of readings about IT development. Students are expected to prepare for each session by attending to the assigned readings in order to participate actively. Books Schwalbe, Kathy, 2011, Information technology project management, Rev. 6th ed. : Boston, MA : Course Technology : 1 v. (various pagings) : ISBN: (student ed.) Tapscott, Don and Williams, Anthony D., 2008, Wikinomics : how mass collaboration changes everything. Expanded ed. : London : Atlantic : 351 s. : ISBN: Articles Alter, S. (2008). "Defining information systems as work systems: implications for the IS field." European Journal of Information Systems 17(5): Brown, T. (2008). Design Thinking. Harvard Business Review, Checkland, P. (1994). "Systems theory and management thinking." American Behavioral Scientist 38(1): 75. Keil, M. (1995). "Pulling the plug: software project management and the problem of project escalation." MIS Quarterly: Napier, N. P., Keil, M., et al. (2009). "IT project managers' construction of successful project management practice: A repertory grid investigation." Information Systems Journal 19(3): Schmidt, R., Lyytinen, K., et al. (2001). "Identifying software project risks: An international Delphi study." Journal of Management Information Systems 17(4):

3 Examination Examination is done by written exams, active participation in seminars and a project that is done as group work (including composition and documentation). Examination assumes good ability in written and oral presentation in English. The grade given is pass with distinction, pass or fail. For students who do not obtain a pass after the first attempt an additional examination is normally arranged within a short time afterwards. Students who do not obtain a pass after two examination attempts are allowed to participate in three further examinations. In order to do so the student must register for the course during the term the examination is given. For additional attempts to pass the exam special dispensation is needed from the director of studies or the student counsellor. The course emphasizes the practical use of IT development ideas for managerial purposes. Interaction between students and between students and instructors is therefore encouraged. At each session we will discuss the assigned readings and case studies. In addition, all students are required to undertake a course project in groups. The purpose of the project is to apply ideas and techniques from the course to a IT development project in a real business setting. The details of the course project are provided in a separate Group Project Handbook document. To receive the grade Pass (G) on the course as a whole students are required to pass the following examinations: A written exam (6/9) (Please contact Johan Sandberg or Katrin Jonsson if you cannot attend this session so we can arrange an alternative opportunity) At least seven out of nine seminars A group project A written exam (encompassing all scheduled activities during the course) In addition to these requirements student need to attain the grade Pass with distinction (VG) on the endof-term written assignment to receive the overall course grade Pass with distinction (VG). 3

4 Session Date and Location Required Readings Teacher Program Introduction (For those taking the IT Management programme :15 AM-12:00 PM MC313 Course Introduction :15 AM-3:00 PM MC323 Introduction to Master Level Studies :15 PM-3:00 PM MA456 Buddy Program Intro :30 PM Aula Nordica Team Building :15 PM -4:00 PM 4:00 PM->Lighter Dinner MA 466 User account registration, intro to system architecture at the department Introduction to IT Project Management Seminar 1: IT Development in Context Seminar 2: Management of Project Processes and Integration Writing in Academic English (Registration required at: OMPETENSUTVECKLING/BokaKurs.aspx?kursid=338&kategoriId=7) Seminar 3: Project Scope and Time Management :15-12:00 MA :15 PM-3:00 PM MC MC MA :15 AM-12:00 PM 1:15 PM-3:45 PM MA :00 PM-6:00PM B :15 AM-12:00 PM S305 4 chapter 1. chapter Alter, Checkland, chapter 3 and Napier et al., chapter 5 and 6. Katrin Jonsson KJ/ Åke Holmlund

5 MA Keil, Seminar 4: Project Cost and Quality Management Seminar 5: Project Human Resource and Communications Management Guest Lectures: Digital Innovation: Challenges & Opportunities (Prof. Kalle Lyytinen) A Journey in a Fast Changing Digital Media Landscape (Sara Öhrvall, R& D manager Bonnier) Seminar 6: Project Risk and Procurement Management Introduction to Redmine, Q&A Group Project N MA :00PM-2:15PM Lecture Hall C, Social Science building Cancelled :15 PM-12:00 PM N :15 AM-12:00 PM MA Group Project: Customer Visit hour/group between 8AM and 5PM Seminar 7: Research vs. Practice What is the Practical Impact of Theories? T3 Headquarter: Västra Esplanaden 2, second floor :15 PM -12:00 PM N200 Seminar Group 1, 8:30 9:30 Group 2, 9:45-10:45 Group 3, MC323 Tutoring : Tutoring :30 AM-12:00PM Seminar :15 PM- 3:00PM 5 chapter 7 and Delone and McLean, chapter 9 and 10. chapter 11 and Öbrand et al Wikinomics Wikinomics Kalle Lyytinen and Sara Öhrvall Cancelled /HW HW HW/ HW/ HW/ HW

6 MA :15 PM- 4:00PM MA466 Tutoring PM-4PM Informatic s conference room Presentation of Group Projects :00 AM-12:00PM MC413 Introduction to the Written Exam :15PM 14:00 PM MC413 Q/A Session Regarding Written Exam :15PM-3:00 PM MC413 Deadline Written Exam :00 PM HW/ /HW/ /HW /HW 6