Finally, all the pieces of your transcription process fit together. Beautifully.

Transcription

1 Finally, all the pieces of your transcription process fit together. Beautifully.

2 With CBay Systems, you re always in complete control of your transcription process. No matter what life throws at you. 3 New surgeons 0 Transcription process glitches 1 Malpractice suit deftly avoided A walk in the park. Gives you total control over the entire medical transcription process. No capital investment whatsoever. Guaranteed 24-hour turnaround. Can deliver an average savings of 30% over other transcription strategies.

3 Medical transcription. Perhaps one of the most cumbersome parts of the healthcare system. Few standards. Billing nightmares. Mom and Pop vendors. For the most part, an extremely inefficient process. How do Directors of Medical Records deal with transcription? They create homegrown systems cobbling together ways to manage everything from dictation devices to outside transcription vendors to archiving. And try to ignore lingering concerns about standards of quality, turnaround times and compliance with State and Federal regulations. Our mission: solve the problem once and for all. CBay gives Directors of Medical Records total control over capturing, creating and managing medical transcription records. Automating every part of the process from dictation to transcription to managing and archiving the data. Providing a transparent view always knowing who, what, where and when for every document. Making the billing process clear and simple. All while guaranteeing extremely high accuracy and turnaround time. What s more, CBay will help you comply with new HIPAA requirements. Meeting all documentation requirements at the highest levels of security and confidentiality. Finally, the bottom line: CBay drives out inefficiencies to the point where hospitals or medical practices will enjoy an average savings of 30%. Reducing overhead without requiring any capital investment. Wouldn t that make your life a whole lot easier? Integrates with your existing medical information systems. Billing uses the net line 65-keystroke AAMT standard; detailed invoicing can be easily audited and confirmed for accuracy. Transparent view allows you to track the status of every document, as well as who viewed or changed a record. Leverages the Internet for speed and efficiency; information is encrypted for full privacy and security. Fully HIPAA Compliant.

4 A total turnkey solution. From dictation through transcription to document management. 400 Doctors simultaneously submitting dictations 2,500 Medical transcriptions to process daily 2,900 Less things to worry about Completely covered. Dictation can be submitted in any number of ways from digital voice recorder to telephone, cell phone, even voice-enabled PCs and PDAs. Physicians can access, review and submit electronic signatures through any web-enabled PC, and, using proprietary CBay software, over PDAs.

5 CBay has automated and integrated every part of the transcription process. Giving you total control from voice dictation through web-based digital archiving of all transcribed reports. Instead of searching through files, every record can be easily accessed over the Internet, 24x7x365 whether it s an individual transcription, an e-signature, or billing detail. Dictation and Physician Productivity. CBay gives physicians the freedom to submit dictation in every way imaginable. Digital voice recorders. Over the telephone. Cell phones. And, using proprietary CBay software, even voice-enabled PDAs and PCs. At the review stage, physicians can access transcriptions over the Internet, approving them with electronic signatures. CBay also adds productivity by allowing them to listen to their dictation from the signature screen, note changes, and send them directly to a transcriptionist via , or edit transcriptions in MS Word before electronically signing. Highest-Quality Transcription. After dictation, the recording is relayed to our network of over 2,700 highly trained medical transcriptionists. The quality of this team, combined with our rigorous QA process allows us to guarantee a 2- to 24-hour turnaround with 98% accuracy. We determine which individual transcription service provider within the network is most appropriate to handle each healthcare facility s needs based on volume, turnaround and report type expertise. Comprehensive Document Management. One of the most frustrating things in the past has been the black box nature of medical transcription. Making it impossible to know the status of a particular transcription until the document was returned. CBay, however, lets authorized users in the hospital or clinic view the entire process of dictation, transcription and QA over the Web without a costly dictation console. Detailed audit logs are also provided, which identify every occurrence of dictating, transcribing, editing, quality assurance proofing, printing, faxing, viewing and electronic signing. You ll know who has had access to every record, when they interacted with it, and what they did with it. Once the record has been approved, CBay archives on the Web for easy access anytime, from any place. HL7 support lets you easily integrate transcriptions into bedside care products, data repositories or other enterprise systems. A team of highly trained transcriptionists and six-tier QA process guarantees 98% accuracy and 24-hour turnaround. Web-based platform provides a transparent view into the process, as well as access to up-to-theminute information 24x7x365. Detailed audit logs identify every interaction with every record, including viewing, editing, QA, printing and faxing. Support for HL7 lets you easily share transcription records with other medical information systems including bedside care products, data repositories, or other enterprise systems.

6 CBay Systems provides three distinct solutions to meet every kind of medical transcription need. 6 Urban hospitals with 32 regional clinics 2 Small practices with 6 physicians 3 Distinct solutions Every problem solved. CBay solutions can easily work with your transcription team, ours, or whatever combination of resources you choose.

7 CBay has developed three distinct offerings designed to provide you with total flexibility in the way you address your medical transcription needs. CBay solutions can be used as a total turnkey outsourced solution, as a management tool for existing resources, or as a supplement to your homegrown transcription system. Any way you use CBay, you maintain total control, with a transparent view into the process. CBay. CBay provides a fully outsourced, turnkey medical transcription service, by handling everything from integrating with your existing dictation process (we can also provide voice-enabled PDA and PC software) to full transcription, to comprehensive document management and archiving on our servers. 24x7x365 access over the Internet is protected by high-level security and enhanced with full audit trails to meet strict HIPAA requirements. All this with no upfront capital costs. CBay s outsourced transcription service allows you to tap into CBay s network of over 2,700 transcriptionists even when you re using legacy dictation systems. How you use us is entirely up to you from helping with overflow to full outsourcing. Using CBay s software, you can view the status of a record from the moment it enters our system until the final transcribed version is sent back to you. CBayScribe. CBayScribe provides many of the same comprehensive features as offered to large hospitals, scaled to meet the needs of small- and medium-sized physician practices and clinics. For the first time, these practices can enjoy the same level of sophisticated recording, routing and distribution capabilities that was once only reserved for large hospitals. A dedicated partner, committed to your success. CBay is a nationally known and highly respected medical transcription company currently providing transcription and document management services to hundreds of hospitals, integrated healthcare facility networks, medical clinics and physicians across the United States. Our mission is to make medical transcription easier to manage and more efficient cutting costs while maintaining the high quality and security the industry and HIPAA demands. Robust document management and security features are fully HIPAA compliant. Including 128-bit and triple DES encryption. Dual-redundant hardware ensures uninterrupted dictation, transcription and document management availability. Invoicing is completely transparent, and can easily be audited to confirm accuracy. A dedicated management team, with collective HIM experience of over 80 years.

8 To learn how CBay Systems can revolutionize your transcription process, call Or visit us on the web at cbaysystems.com Riva Road Building 800 Annapolis, Maryland Toll Free: Tel: Fax: