ICT skills for innovative agribusiness management. Innovating Your Business

Size: px

Start display at page:

Download "ICT skills for innovative agribusiness management. Innovating Your Business"

Gloria Cross
8 years ago
Views:

1 ICT skills for innovative agribusiness management Innovating Your Business

2 2 Innovate Your Business Simple Delivering Scenario Dynamics Family What is NAV? Dynamics NAV Modules What is CRM? Dynamics CRM Modules Integrating Dynamics CRM and NAV Dynamics CRM and NAV for Agribusiness Delivering Scenario With Dynamics

3 3 Better Communication Robust System (no place for human errors) Defined Business Processes Low Business Risk (Natural Damage ) Lower the Costs Better Business Decisions Happy Employees and Customers Maintain a competitive edge and build a strong presence among other organizations

4 4 Unsatisfied Employees History Related to 1 Employee Late Shipment Delivery Bad Communication Unsatisfied Customer

5 5 ERP CRM AX NAV

6 6 Enterprise Resource Planning Covers the 3 Main Modules: Financial, Supply Chain & Production, HR and Payroll Management Cash Flow Management and Cost accounting Advanced Dimensions and Finances Analysis Complete control over the core business processes (small and mid-sized companies) Have a Multi-language and Multi-currency Capabilities Local/International Standards Following Best Practices Wide Reporting Abilities

7 7 NAV Financial Supply Chain/Production HR/Payroll General ledger Cash flow Fixed assets Bank management Budgeting and Reporting Consolidation Cost accounting (extended pack) Inventory management Warehouse management Receivables and payables Purchasing Assembly management Sales order management Routing and BOM Applicant Management Employee Management Training and Performance Time and Attendance Payroll Appraisal and Evaluation

8 8 Customer Relationship Management Covers the 3 Modules: Sales, Marketing and Service Automate my Business Logic Have a 360º View of My Clients Gain clients loyalty and attract new ones Activity Management Organization/User Defined Process Goals Management Wide Reporting Abilities

9 9 CRM Sales Marketing Service Activity Management Accounts/Contacts Management Leads Management Defined Sales Process Sales Pipeline Management Activity Management Accounts/Contacts Management Marketing Lists Campaigns/Quick Campaigns Activity Management Case Management Knowledge Base Service Contracts

10 10 Covering Presales, sales and after sales Out-of-The-Box Integration Engine Both are Microsoft products, meaning minimal customization is needed to connect the 2 systems Straight forward sales processes which is directly reflected in the accounting ledger ( minimal human intervention) Same look and feel like any other Microsoft Product (Excel, Word ) Office integration ( Word, Excel, Outlook) Offline capability CRM NAV

11 11 What can NAV do: International ERP System Better control, increase your margins and drive profitable growth Improved Shipment and delivery times Improved inventory and warehouse management Increased cash flow and cost insight What can CRM do: Manage the relationships with the current customers Manage/Follow-up on leads (Potential Customers) 360º View of your Clients Automate Business Logic Manage Marketing Activities Improved Customer Service Better Business Decisions Increase employees satisfaction

12 12 Satisfied User History Related to the Application Automated Process On-Time Delivery Satisfied Customer

Paper Dynamics CRM gave a better view of the customer to the CS department, they can now deliver right products in the right place at the right

13 We realized full payback within two years with Dynamics NAV - Klas Elmroth, Finance Director, Thomas Cook. With Dynamics CRM we can draw detailed information about a particular account in a timely manner Amber Vaughn, Sales department adviser, Catalyst Paper Dynamics CRM gave a better view of the customer to the CS department, they can now deliver right products in the right place at the right time Coert Rasenberg, CRM Manager, Scotts Professional Thank you Dynamics NAV is helping us run our business more efficiently Mark Hudson, Chief Information Officer, Harris Farm Markets

Microsoft Dynamics Practice KR - Review

Microsoft Dynamics Practice KR - Review Enabling clients Realise their goals TechGroup KR Microsoft Dynamics Practice About KR MS Dynamics Practice KR Technologies, USA based company, Founded in 2001, it is headquartered in Rockville, Maryland