PBN is... about results. In independent audit reports conducted by Pinnacle Group and BKD, PBN recieved consistent Excellent ratings.

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1 Overall, we believe that PBN is an excellent third party billing company and is providing solid services... This is the highest performing billing company that we have assessed. Pinnacle Group PBN is... about results Our clients have experienced a 7% - 43% increase in revenue. On average, a 15% increase in revenue in the first year. PBN achieved a 94% overall satisfaction rating in a recent client survey. In independent audit reports conducted by Pinnacle Group and BKD, PBN recieved consistent Excellent ratings. ANETHESIOLOGY Grandview Suite 200 Overland Park, Kansas

2 Proof... Not Promises End-to-End Revenue Cycle and Medical Practice Management ANETHESIOLOGY

3 We re big enough to handle it; small enough to care. Proof... Not Promises From the start of my career, PBN has been my business partner, allowing me to focus on what I do best taking care of my patients. Michael Manalo, M.D. 2 Physicians Business Network

4 PBN is... a strategic business partner. At PBN, we act as a bridge between your practice of medicine and the many related essential business functions. Besides our revenue cycle management services, we offer: Practice assessments Consulting Payer negotiation and contract management Full-service business accounting, including: Payroll Pensions Profit sharing, and more As your business partner, liaison, and coach, we can manage your entire practice, or just fill in where you need it. Working with PBN helps: Physicians focus more on their medical practice; less on dayto-day business distractions. Ensure your personal success and the success of your practice through process efficiencies and best practice applications. Insulate you from concerns about regulatory compliance. A complete, comprehensive solution to managing the business side of your medical practice. Bottom line: PBN creates efficiencies and applies processes that help you collect and keep more of your hard-earned income. Most of the time, doctors just want to be doctors. Proof... Not Promises 3

5 PBN is... your revenue cycle management expert. Our proprietary billing and collection technology, experience, and training result in faster payments and higher collection rates. 100% of our coders are certified many hold additional specialty certifications. Working with PBN also reduces your regulatory compliance hassles and costs. And you ll receive optimal reimbursements. We re fully HIPAA compliant and have a detailed ICD-10 training and implementation plan. We can also help you achieve compliance within your organization. Our revenues jumped 40% in the first 18 months after switching to PBN. Bryan Taylor, M.D. Bottom line: PBN s Focus on Quality and Performance Pays. 4 Physicians Business Network

6 Services Overview PBN is... practice management and consulting resource. As the business side of practicing medicine becomes more complicated, it makes more sense to manage your business through a practice management firm like PBN. Besides reducing hassles and expense, outsourcing the business side frees up more clinical time... and can significantly reduce your overhead while increasing your income. In addition to billing, PBN s practice management and consulting services include: Financial Planning: Our full-time CPA and financial services team build a customized plan to manage your business, accounting and personal finances. We integrate our services as needed within your existing practice. We meet your financial management needs from business and malpractice insurance planning to day-to-day accounting services, accounts payable, payroll, profit sharing, and more. Contracts: PBN s comprehensive contract review and negotiation services are aimed at increasing your revenue. We specialize in developing physician-friendly terms and timely credentialing for all payers. Our process includes fee schedule analysis, credentialing, and ongoing monitoring. Audit/Tax: PBN s financial services team helps keep your practice tax law compliant. Our staff and CPA partners have years of experience providing tax planning and preparation services to position your practice to shelter as much of your income from taxes as possible. Banking: Through its long-standing business relationships with local, regional, and national banks, PBN offers the convenience of complete banking and cash management services, custom designed for physicians and the way you do business. PBN acts as a bridge between your practice and the many related essential business functions. Proof... Not Promises 5

7 Jud Neal President & CEO Tammi Shaper VP Operations, Client Services, Quality David Hahner VP of Operations, IS Barrie Herbst CPA, CFO Nancy Wiercinski, Client Liaison/Manager of Midland Division Sarah Mountford CPC, RCC, Director, Radiology Practice Services, Client Liaison Jonas Heinrich Chief Administrative Officer: Manager, Credentialing and Contracting Nora Kreader CPC, CEMC, Client Liaison PBN is... a medical business management expert ready to help your business succeed. PBN s quality and level of service is exceptional. The immediate followup and care toward resolving our issues makes me feel like I m their top priority every day. Dr. Kay Karasek, Medical Director of Anesthesia, Heartland Regional Medical Center PBN s core internal team of professionals from certified specialtyspecific coders to our resident CPA reflects the roles critical to running any efficient medical practice. Our senior management team together has more than 160 years of industry-related experience. The Power of Teamwork: Along with our internal staff and our network of the industry s best medical business specialists, PBN s team equals far more than the sum of its parts through: The shared experience and synergy of working together as a team. A shared understanding of your unique needs and circumstances as a physician. PBN s leadership and its focus on quality. 6 Physicians Business Network

8 PBN is... guided by our client-focused mission and vision for excellence. OUR MISSION: PBN, the pacesetter for value-added business services, enables medical professionals to focus on the primary objectives of their practice. OUR VISION: PBN is committed to exceeding client satisfaction by providing proactive, value-added services that benefit our clients, payers and patients utilizing a highly-trained and knowledgeable team of associates working in a quality-focused environment. OUR FOCUS ON QUALITY: PBN is ISO 9001:2008 Certified. What does that mean for a revenue management and medical practice services company? For you: ISO certification requires a client-focused discipline of error prevention from every employee in every department of PBN. You can rest assured that every aspect of your business that PBN touches is in capable hands. For us: ISO Certification is a logical extension of the performance-oriented business philosophy that has guided PBN for almost 30 years... PBN is Proof... Not Promises. Quality Certified ISO 9001:2008 Proof... Not Promises 7

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