EXECUTIVE COACH SUPERVISION: THE DYNAMICS & EFFECTS

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1 EXECUTIVE COACH SUPERVISION: THE DYNAMICS & EFFECTS Oxford-Brookes Conference Dave DeFilippo, Ed. D June 2013

2 Agenda I. Why this Research Study? II. Research Questions III. Research Design IV. Research Participant Summary V. Data Analysis & Research Findings VI. Discussion & Implications VII. Questions & Discussion VIII.References Information Security Identification: Confidential 2

Data Analysis & Research Findings VI. Discussion & Implications VII.

3 Why this Research Study? External Trends: Executive coaching s rapid growth Definitional inconsistency Journey towards becoming a profession Practitioner Experience: Minimal barriers to entry Coaching standards and variability Organizational and coachee relevance Research Community: 2008 International Coaching Research Forum s 100 Coaching Research Proposal Abstracts cited best practices in the supervision of coaching Advance coaching as an evidenced-based discipline Information Security Identification: Confidential 3

Experience: Minimal barriers to entry Coaching standards and variability Organizational and coachee relevance Research Community:

4 Research Questions Research Question #1 How does supervision influence the coach? Research Question #2 Based on the coaches experience being supervised, what does the coach believe the effect and influence of supervision has been? Dissertation Committee: Dr. Sharon Ravitch, Ph.D Dr. Annie McKee, Ph.D Dr. Boris Groysberg, D.B.A Personal Board of Directors Tatiana Bachkirova John Bennett Peter Hawkins Carol Kaufmann Sam Magill Gil Schwenck Lew Stern Information Security Identification: Confidential 4

of supervision has been? Dissertation Committee: Dr. Sharon Ravitch, Ph.D Dr. Annie McKee, Ph.D Dr. Bo

5 Research Design Qualitative study Thematic analysis 9 Coach Supervision Dyads 16 research participants 9 coaches/supervisees 7 coach supervisors Semi-structured Behavioral Event Interviews (BEI) Validation/Triangulation Participant validation memos Researcher memos Codebook developed and refined Inter-rater 93% Information Security Identification: Confidential 5

Interviews (BEI) Validation/Triangulation Participant validation memos Researcher memos

6 Research Participant Summary Coaches 6 UK based 3 US based 10.1 average years of experience Coach Supervisors 4 UK based 3 US based 10.2 average years of experience Backgrounds & Experiences Business roles (i.e. HR, L&OD, Marketing) Consulting Clinical Psychology Training University degree programs University certificate programs Professional organization programs Internal company programs Information Security Identification: Confidential 6

7 Data Analysis & Research Findings: Category & Theme Summary Categories Coaches Coach Supervisors Dynamics Situations Experiential Emotions External Emotions Relationship Effects Session Focus Coach Supervision Models Challenging Coachee Situation Stuck Coachee Challenging Client Organization Situation Coach Issues Safe Worthwhile Listened to Stretched Anxious Confident Happy Trusting Open Significant moments Boundary management Mutual trust Mutual respect Challenges Confidence Objective Resourced Practice Self-awareness Self-supervise Safe Connection Overwhelmed Admiration Frustration Happy Nervous Satisfaction Learning Images Warmth Association Information Security Identification: Confidential 7

Stretched Anxious Confident Happy Trusting Open Significant moments Boundary management Mutual trust Mutual respect Challenges Confidence Objective Resourced Practice

8 Discussion & Implications The Role of Emotion Limbic resonance and the emotional connection between coaches and coach supervisors Strong influence on trust, sharing and eventual learning that takes place Confidentiality Coach Supervisor In the background Slippery slope for organizations, coach supervisors and coaches Disclosure? Coach Supervision Competency Model Attentive Listening Empathy Emotional Intelligence Systems Thinking Advancing the Coaching Profession Paradox: Strong support for supervision, yet concern over mandated standards Comfortable, but not too comfortable Information Security Identification: Confidential 8

9 Questions & Discussion Information Security Identification: Confidential 9

10 References Bennett, J. (2006). An agenda for coaching related research. Consulting Psychology Journal, 58(4), Boyatzis, R. (1998). Transforming Qualitative Information: Thematic Analysis and Code Development. Thousand Oaks, CA: Sage Publications. Coutu, D. & Kauffman, C. (2009). The realities of executive coaching. Harvard Business Review, January, De Haan, E & Birch, D. (2010). Quality Control for Coaching. Training Journal, August, Falla, S. (2006). Unfolding the story of executive coaching through the eyes of the pioneers. Unpublished doctoral dissertation, Fielding Graduate University. Feldman, D. C., & Lankau, M. J. (2005). Executive coaching: A review and agenda for future research. Journal of Management, 31(6), Fillery-Travis, A., & Lane, D. (2006). Does coaching work or are we asking the wrong question? International Coaching Psychology Review, 1, Judge, W. Q., & Cowell, J. (1997). The brave new world of executive coaching. (cover story). Business Horizons, 40(4), 71. Kauffman, C. M., Russell, S.G. & Bush, M.W. (Eds.). (2008) 100 Coaching Research Proposal Abstracts. International Coaching Research Forum. Cambridge, MA: The Coaching & Positive Psychology Initiative, McLean Hospital, Harvard Medical School and the Foundation of Coaching. Kleinginna Jr, P. R., & Kleinginna, A. M. (1981). A categorized list of emotion definitions, with suggestions for a consensual definition. Motivation and Emotion, 5(4), Information Security Identification: Confidential 10

Harvard Business Review, January, 2-32. De Haan, E & Birch, D. (2010). Quality Control for Coaching. Training Journal, August, 71-74. Falla, S. (2006).

11 References Maxwell, J. A. (2005). Qualitative Research Design: An Interactive Approach. Thousand Oaks: CA: Sage Publications Inc. Passmore, J. (2007). An integrative model for executive coaching. Consulting Psychology Journal: Practice and Research, 59(1), Patton, M. Q. (2002). Qualitative Evaluation and Research Methods (3rd ed.). Thousand Oaks, CA: Sage. Peterson, D. B. (2010). Executive coaching: A critical review and recommendations for advancing the practice. In S. Zedeck (Ed.), Handbook of industrial and organizational psychology: Vol. 2. Selecting and developing members for the organization (ch. 18). Washington, DC: American Psychological Association. Information Security Identification: Confidential 11

Qualitative Evaluation and Research Methods (3rd ed.). Thousand Oaks, CA: Sage. Peterson, D. B. (2010).

The Use of Coaching In the Australian Rail Industry

AARESOC-ICBM 2013 The Use of Coaching In the Australian Rail Industry Ebrahimi, Mehdi a *, Cameron, Roslyn b a Central Queensland University, 60 Marine Parade, Southport, Gold Coast, 4215, Australia b