CPL Training and Development Programs

Transcription

1 CPL Training and Development Programs

2 Table of contents About Mylestones Training Our philosophy...4 On-site training and professional development...4 Our location...4 How CPL employees nominate for courses...5 Course attendance...5 Cancellation procedure...5 Organisational orientation Organisational Orientation...7 Workplace Health and Safety Awareness...7 Practice Support Team Induction...8 Professional development and workshops for direct support providers Medications Workshop...10 Gastrostomy/Jejunostomy Management Workshop...10 Mealtime Assistance Workshop...11 Epilepsy Awareness Workshop...11 Administration of Midazolam Workshop...12 Allergy Management and First Aid for Anaphylaxis Workshop...12 Assist Clients with Diabetes Workshop...13 Pressure Area Care Workshop...13 Asthma Management Workshop...14 Cerebral Palsy and Ageing Well Workshop...14 Focusing on the People at the Heart of Our Work Workshop...15 Maintaining Personal and Professional Boundaries Workshop...15 Effective Communication, Mealtime Assistance and AAC Workshop...16 Client Hoist and Transfer Workshop...16 Managing Client Funds Workshop...17 Work Within a Relevant Legal and Ethical Framework...17 Work Effectively in the Community Sector...18 Work Effectively with People with a Disability...18 Support Community Participation and Inclusion...19 Maintain an Environment to Empower People with Disabilities...19 Contribute to Skill Development and Maintenance...20 Participate in the Implementation of Individualised Plans...20 Provide Support to Meet Personal Care Needs...21

3 Support Individual Health and Emotional Well-being...21 Provide Behaviour Support in the Context of Individualised Plans...22 Recognise Healthy Body Systems in a Health Care Context...22 Follow Basic Food Safety Practices...23 Follow Safety Procedures for Direct Care Work...23 Assist Clients with Medication...24 Professional development and workshops for the practice support team Grief, Loss and Disability Workshop...26 Complex Seating Workshop...26 Facilitation and Handling (Part I)...27 Facilitation and Handling (Part II)...27 Transfer Blitz...28 People Handling Skill Competency Update...28 Professional development and workshops for workplace health and safety Manager and Supervisor Workplace Health and Safety Training...30 Workplace Health and Safety Committee Training...30 Key Worker Training...31 Applied First Aid...31 CPR Refresher...32 Professional development and workshops for administration Administration Information Workshop...34 Accredited training Certificate III in Disability (CHC30408)...36 Certificate IV in Disability (CHC40308)...36 Certificate IV in Training and Assessment (TAA40104)...37 Diploma of Management (BSB51107)...37 Traineeships and Professional Development...38 Locations Training locations

4 About Mylestones Training Mylestones Training is a business initiative of the Cerebral Palsy League (CPL). Mylestones Training was established to provide a strong internal training function to CPL and to develop a substantial training base for the Queensland disability sector. As a registered training organisation, Mylestones Training is able to deliver qualification and nationally accredited training to a national standard. We also deliver professional development sessions and workshops to ensure we meet our clients everchanging needs. Our philosophy Mylestones Training is committed to providing participants with the skills to develop both generic and specific skills and knowledge to improve work performance and to develop their career. On-site training and professional development Mylestones Training is able to coordinate training onsite, please contact us via for further details. Our location 4/125 Wellington Road East Brisbane QLD 4169 PO Box 7771 East Brisbane QLD 4169 P F E. mytraining@cplqld.org.au cplqld.org.au/mytraining 2011 Google - Map data 2001 Google, Whereis(R), Sensis Pty Ltd 4

5 How CPL employees nominate for courses 1. When an employee decides to nominate for a training event, they first need to notify their manager. 2. If approved, the manager must then the team at mytraining@cplqld.org.au requesting the employee to be recorded as a nominee. 3. If a place is available in the training event, a representative of the Mylestones Training team will send a confirmation to the confirmed participant and their manager. If the requested training event is fully booked, the nominee and their manager will be contacted and informed of the next available session. 4. Confirmed participants will receive a reminder prior to the date of training. 5. Training events will be cancelled if the minimum number of participants is not reached, and the participants and their managers will be notified. 6. Following the training event, managers will be notified of staff attendance and absences. Course attendance Participants attending training events over more than one day are asked to ensure they are able to attend on all dates. Participants will be asked to sign an attendance sheet and this information will be used to maintain training records. Managers will be notified of staff attendance and absences. Cancellation procedure If a participants needs to withdraw from a training event, they are required to notify the Mylestones Training team as soon as possible. P F E. mytraining@cplqld.org.au CPL employees who wish to participate in the training events outlined in this document may do so at no personal cost. Every effort will be made to ensure equity in placement. 5

6 6 Organisational orientation

7 Organisational Orientation CPL staff and volunteers are required to attend Organisational Orientation within two weeks of commencing their role at CPL. This training event provides participants with an overview of CPL s structure, values, key policies impacting on service delivery, employment conditions and employee rights and responsibilities. Overview of cerebral palsy Organisational structure CPL s vision and values CPL s services CPL s policies and procedures Staffing levels, pay points and employment conditions, rights and responsibilities Workplace bullying, harassment and discrimination All new CPL employees and volunteers 3 hours Workplace Health and Safety Awareness All CPL staff and volunteers are required to attend workplace health and safety (WHS) awareness within two weeks of commencing their role at CPL. This training event provides participants with an overview of WHS legislation, policies and procedures in practice at CPL, risk management strategies and manual handling techniques. No-One Gets Hurt at CPL WHS legislative requirements Risk management strategies Manual handling techniques All new CPL employees and volunteers Existing staff (every two years) 2.5 hours Statement of attendance Statement of attendance 7

8 Practice Support Team Induction This two-day training event provides new allied health professionals (AHPs) and related staff with an overview of cerebral palsy, service philosophies, service models and practice frameworks. Induction format: Day one Welcome and overview of CPL services Role of practice support team Overview of cerebral palsy Queensland Cerebral Palsy Register Research overview and outcome measurements Library orientation Discipline-specific orientation with senior AHPs Day two Assistive technology support service Assistive technology library Guidelines for trials Communication board service AHP training Recently commenced AHPs Early educators Program managers Regional managers 2 days Statement of attendance 8

9 Professional development and workshops for direct support providers 9

10 Medications Workshop This workshop provides participants with the skills and knowledge to provide physical assistance with medication, or to support clients with selfmedication; in response to an assessed need identified by the client or their substitute decision maker in accordance with their health/support/care plan. Direct care providers assisting clients with medication 4 hours A statement of completion will be issued on Gastrostomy/Jejunostomy Management Workshop This workshop provides participants with the knowledge and skills to competently administer nutrition and medications via a gastrostomy/ jejunostomy tube. Percutaneous Endoscopic Gastrostomy (PEG) explained The digestive system and process Best practice guidelines for internal support Gastrostomy and jejunostomy explained Initial insertion of tubes Care of tubes Care of client with gastrostomy Administration of medications via a gastrostomy Balloon testing Gastrostomy care planning Troubleshooting Direct care providers assisting clients with a gastrostomy/jejunostomy tube 4 hours A statement of completion will be issued on 10

11 Mealtime Assistance Workshop This workshop provides participants with the skills and knowledge to provide assistance to clients at mealtimes. The course includes information on client positioning, identifying swallowing risks, modifying foods, oral hygiene and communication during mealtimes. Cerebral palsy and consequences of dysphagia Identifying swallowing risks Safe positioning of client and carer for swallowing How to provide additional postural support Modifying foods and liquids Providing a safe mealtime environment and meeting sensory needs Support strategies (prompting, pacing) Communication during mealtimes Specialised equipment Identifying nutritional and dehydration risks Emergency procedures: coughing vs choking Oral hygiene Direct care providers Family members Speech pathologists Epilepsy Awareness Workshop Learn the knowledge and skills required to competently support a client with ongoing epilepsy management. Epilepsy definition and symptoms of the condition Diagnosis explained and principles of treatment Seizure recognition Client support during a seizure Recording seizures Long-term management support Disability workers supporting a client with epilepsy Must be supporting a client with epilepsy 4 hours A statement of completion will be issued on 4 hours A statement of completion will be issued on 11

12 Administration of Midazolam Workshop This workshop is designed to provide the knowledge and skills required to competently administer Midazolam by either the buccal or intra-nasal routes, as part of emergency management of a seizure episode. Disability workers supporting a client with epilepsy Medications workshop Epilepsy workshop First aid and CPR (current) 2 hours A statement of completion will be issued on Allergy Management and First Aid for Anaphylaxis Workshop This workshop aims to facilitate the development of the knowledge and skills required to competently assist with allergy management first aid. Reactions of bodily systems in a severe allergic reaction Recognising the signs and symptoms of an allergic reaction in a simulated environment Administering an auto injector to a client experiencing a severe allergic reaction Following an allergy action plan Direct care providers Medications Workshop 2 hours A statement of completion will be issued on 12

13 Assist Clients with Diabetes Workshop This workshop aims to facilitate the development of the knowledge and skills required to competently assist a client with diabetes. Recognising the signs and symptoms of unstable blood sugar levels in the non-verbal and verbal client Following the client support plan and assisting in the application of first aid principles for an unstable blood glucose level The correct usage of a glucometer to measure, record and report a client s blood sugar level Direct care providers Medications Workshop 2 hours Statement of attendance Pressure Area Care Workshop This workshop aims to facilitate the development of the knowledge and skills required to assist with prevention of pressure ulcers. Recognising the signs and symptoms of pressure ulcers Following the client support plan The principles and skills required to support, with ongoing prevention and care, a client diagnosed with pressure ulcers Direct care providers Medications Workshop 2 hours A statement of completion will be issued on 13

14 Asthma Management Workshop This workshop aims to facilitate the development of the knowledge and skills required to manage asthma attacks and treatment. Recognising the signs and symptoms of asthma Following the client support plan and supporting a client to manage an asthma attack Practicing and demonstrating use of devices used in treatment of asthma Direct care providers Medications Workshop 2 hours A statement of completion will be issued on Cerebral Palsy and Ageing Well Workshop To raise awareness of the implications of the ageing process and its potential negative impact on individuals with cerebral palsy. Review of the ageing process Identifying predominant risks of ageing relevant to CP and potential effects and impact on wellbeing and health Exploring and identifying strategies to assist individuals adapt to physical changes related to ageing Direct care providers 2 hours Statement of attendance 14

15 Focusing on the People at the Heart of Our Work Workshop This workshop is underpinned by the theory of social role valorisation, so the main strategies are with regard to positive perceptions and expectations, and the centrality of supporting people into valued roles. Exploring typical societal perceptions of people with disabilities Identifying the impacts of these perceptions, in terms of how people with a disability then get treated Considering how life could be better Exploring relevant and potent strategies to respond more positively Reflecting on what this means for their role Direct care providers 3 hours Maintaining Personal and Professional Boundaries Workshop This workshop will discuss the importance of role responsibilities, awareness of self and establishing acceptable boundaries and managing related issues when working in a direct care context. Reflect own practice Empower not rescue Ethical code of practice Conflict of interest Impact of values and belief systems on client/ service relationship Direct care providers 4 hours Statement of attendance Statement of attendance 15

16 Effective Communication, Mealtime Assistance and AAC Workshop This workshop provides participants with the skills and knowledge to provide assistance to clients with complex communication needs. This also provides participants with techniques to assist clients at mealtimes. This all-day course looks at the holistic strategies for caring for clients with complex needs. Direct care providers 7.5 hours A statement of completion will be issued on Client Hoist and Transfer Workshop This course provides participants with the techniques and hands-on experience using hoists and other aids to transfer people with a physical disability. Manual handling techniques Assisted transfers Hoist transfers, standing, pivot frame, ceiling and spreader bar Sling and slide sheets Bed mobility Direct care providers WHS Awareness 4 hours Statement of attendance 16

17 Managing Client Funds Workshop This course provides staff with the knowledge to assist clients to manage their funds, consistent with the policies of CPL and the necessary record-keeping and safeguarding procedures. Client fund-management policy and procedures Safeguarding client money Record-keeping Direct care providers 2.5 hours Statement of attendance Work Within a Relevant Legal and Ethical Framework This course will review the knowledge and skills required to work within a legal and ethical framework that supports duty-of-care requirements. Specific principles underpinning duty-of-care and associated legal requirements Relevant standards and codes of practice in the sector Rights and responsibilities of clients Rights and responsibilities of workers Principles and practices for upholding the rights of clients Strategies for managing complaints Principles and practices of confidentiality Importance of ethics in practice Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on 17

18 Work Effectively in the Community Sector This course will cover the skills and knowledge required to work effectively in a community, work or service delivery setting with communities, clients, carers, staff, visitors, suppliers and others to meet established work requirements. Owning responsibilities within the workplace Meaning of duty-of-care, confidentiality of information and ethical decision-making in relation to specific work role duties and responsibilities, as well as understanding of what constitutes a breach of these and potential ramifications of such a breach Values, principles and ethics underpinning work in the sector including: Holistic and person-centred support and services Community work People s needs and rights including duty-of-care Principles of access and equity and human rights Principles of client safety Broad knowledge of legal and ethical framework in community work and/or service delivery Open to anyone working in the disability sector Work Effectively with People with a Disability This course covers the knowledge and skills required as an introduction to working and communicating with people with a disability. Fundamental knowledge of the stages of biological and psychological development of human beings throughout their life-span Varying emotional, relationship-building and dependence and independence issues and responses associated with differing life stages A range of developmental and acquired disabilities Different types of requirements likely to be associated with different disabilities Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on 4 hours A statement of attainment will be issued on 18

19 Support Community Participation and Inclusion This course covers the knowledge and skills required by the worker to maximise the participation of a person with a disability into various community settings, functions and activities to enhance their psychosocial well-being and lifestyle. Understanding legislative processes related to rights and responsibilities of people with a disability Understanding of elements of best practice in the area of community inclusion Strategies for identifying the psychosocial interests, abilities and requirements of a person with a disability Strategies for matching options, networks and services to the requirements of people with a disability Knowledge of programs and agencies that support community integration Transport services available for people with various types of disabilities Open to anyone working in the disability sector 4 hours Maintain an Environment to Empower People with Disabilities This course covers the knowledge and skills required to facilitate the empowerment of people with a disability by fostering self determination, independence and strengths. The topics include: Strategies for supporting independent action and thinking Basic principles of person-centred practice Basic principles of strengths-based practice Basic principles of active support Basic principles of lobbying Strategies for reinforcing the rights of people with a disability to contribute and to be heard Concepts of self-advocacy Social justice principles Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on A statement of attainment will be issued on 19

20 Contribute to Skill Development and Maintenance This course covers the knowledge and skills required to participate in supporting people with a disability to develop and maintain skills in order to maximise independence. Foundation knowledge of life-span development Concepts and their relationship, including: Vulnerability Power Independence Basic knowledge of assessment processes relating to skills development and maintenance Understanding of communication needs, strategies and resources Principles of access and equity Principles and practices of confidentiality Tools, equipment and other resources used in the learning process Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on Participate in the Implementation of Individualised Plans This course covers the knowledge and skills required to provide support for people to sustain quality of life according to individualised plans. Role and responsibilities of self and others The importance and meaning of home and belongings to individuals Rationale and processes underpinning individualised planning to support client strengths, interests, health and emotional wellbeing and self determination Basic principles of person-centred practice, strengths-based practice and active support Duty-of-care requirements when supporting an individualised plan Contemporary social aspects relating to ageing and disability Factors contributing to a client s ability to participate in the community Role of carers Safety and security risks associated with ageing and with disability Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on 20

21 Provide Support to Meet Personal Care Needs This course covers the knowledge and skills required to support or assist a client with their personal care needs, within the framework of an individualised care support plan. Understanding of own work role and responsibilities Processes and strategies to support people with personal care needs Basics of body hygiene and grooming Basics of oral hygiene Knowledge to interpret a personal care support plan, including terminology, basic understanding/ knowledge of human body systems, goals, objectives and actions Personal safety and security risks associated with provision of personal care support Strategies to minimise personal safety and security risks associated with provision of personal care support Role of carers Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on Support Individual Health and Emotional Well-being This course covers the knowledge and skills required to support client health and emotional well-being. Basic understanding of the emotional, psychological, spiritual, cultural and sexual needs of clients Indicators of possible emotional concerns and issues which may have an impact on general health and well-being, such as prolonged sadness, distress, anxiety or depression; lack of engagement; or heightened level of emotional expression Indicators of possible neglect or abuse, including physical, sexual, psychological or financial abuse and appropriate response in accordance with organisation and/or government guidelines Understanding basic requirements for good health, including: Diet Exercise Lifestyle Hygiene Oral health Strategies to facilitate community inclusion Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on 21

22 Provide Behaviour Support in the Context of Individualised Plans This course covers the knowledge and skills required to support and engage people to use positive and adaptive responses in their daily routines. Principles and practices which focus on the individual The social model of disability The impact of social devaluation on an individual s quality of life Image enhancement as a means of addressing devaluation Basic knowledge of the causes of, influences on, and functions of behaviour Evidence-based behavioural intervention Strengths-based support Principles of effective communication Open to anyone working in the disability sector Recognise Healthy Body Systems in a Health Care Context This course covers the basic knowledge of anatomy and physiology required to recognise body systems and their components and to identify and refer alterations associated with the functioning of the human body in the context of health care work. Topic include: Basic structure and functions of the body systems and associated components Basic maintenance for a healthy body Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on 4 hours A statement of attainment will be issued on 22

23 Follow Basic Food Safety Practices This covers the skills and knowledge required for basic food safety practices including personal hygiene, basic pest control requirements and basic food disposal requirements when working in a food service environment. Clothing and footwear requirements for working in and/or moving between food-handling areas Personal clothing maintenance, laundering and storage requirements Appropriate bandages and dressings to be used when undertaking food-handling Suitable standard for materials, equipment and utensils used in the food-handling area Responsibilities for maintaining the work area in a clean and tidy state Use and storage of cleaning equipment as required to carry out own work responsibilities Waste collection, recycling and handling procedures relevant to own work responsibilities Food disposal requirements Pest containment requirements Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on Follow Safety Procedures for Direct Care Work This course is specifically designed to cater for safety aspects of work involving delivery of services in-home and community care, as well as disability services. The course focuses on maintaining safety of the worker, the people being supported and other community members. Awareness of all relevant workplace procedures including: Hazard management policies and procedures Care plans and work instruction Procedures for the use of manual handling and mobility equipment Personal protective equipment, duress and other alarms Emergency, fire and incident procedures Awareness that OHS issues are regulated by state/ territory acts, regulations, codes of practice and industry standards Knowledge and understanding of the workplace OHS system, sufficient to recognise situations affecting OHS and to take the appropriate action to rectify the situation, including specific awareness of manual handling hazards as well as general awareness of other hazards that occur in the sector Open to anyone working in the disability sector 4 hours A statement of attainment will be issued on 23

24 Assist Clients with Medication This course covers the knowledge and skills required to assist clients with medication. The course addresses the provision of physical assistance with medication or supporting clients with self medication in response to an assessed need identified by the client or their substitute decisionmaker for assistance with medication, in accordance with the health/support/ care plan and in line with jurisdictional requirements. Infection control procedures Potential hazards in the environment including use of appropriate cleaning and sanitising procedures in relation to medication residue in containers Understanding of duty-of-care in assisting clients with medication administration within scope of own work role Basic knowledge of commonly-used medicines The difference between prescribed medication and over-the-counter medication The expected effect of medications being administered, the consequences of incorrect use of medication and the main reasons for errors in medication administration Basic knowledge of body systems and how illness affects people in the context of their life stage and support needs (e.g. age, intellectual disability, sensory disability, etc) Appropriate storage of medications Open to anyone working in the disability sector Successful completion of Recognise Healthy Body Systems in a Health Care Context assessment 4 hours A statement of attainment will be issued on 24

25 Professional development and workshops for the practice support team 25

26 Grief, Loss and Disability Workshop This training explores the issues of grief and loss in relation to disability. Chronic sorrow Gender responses to grief and loss Unresolved grief Social workers 7.5 hours Statement of attendance Complex Seating Workshop This training is designed to support and develop therapist skills in assessing client needs and prescribing appropriate seating devices. Specialist seating needs assessment Seating options Trial protocols MASS-funded options and fundraising for items outside MASS SOA list Manual and powered wheelchairs Seating and skincare Transport options and requirements Newly-appointed physiotherapists Newly-appointed occupational therapists 1 day Statement of attendance 26

27 Facilitation and Handling (Part I) This training is designed to introduce allied health professionals recently recruited to CPL to basic principles of facilitation and handling when working with people with cerebral palsy. Social workers Physiotherapists Speech pathologists Occupational therapists Psychologists Dieticians 2 days Statement of attendance Facilitation and Handling (Part II) This training is designed to meet the needs of more experienced therapists providing client therapy. Facilitation of complex motor activities Sensory-motor issues Generalising physical facilitation within the client s day and ADL needs Home programs for goal-directed activity Integration of programs in a community participation context Physiotherapists Speech pathologists Occupational therapists Facilitation and Handling (Part I) 1 day Statement of attendance 27

28 Transfer Blitz Compulsory training for all new physiotherapist and occupational therapy staff. Basic training in people handling People handling equipment Risk management process Hoist prescription and training for carers Documentation requirements for people handling New physiotherapist and occupational therapy staff Workplace Health and Safety Awareness 2 days training held off-site at Active Medical training room (Cannon Hill) where all equipment is available Statement of attendance People Handling Skill Competency Update Two-yearly skill update for all physiotherapy and occupational therapy staff. Basic training in people handling People handling equipment Risk management process Hoist prescription and training for carers Documentation requirements for people handling All physiotherapist and occupational therapy staff who attended introductory training (Transfer Blitz) in the previous two years Attendance at Transfer Blitz in the previous two years 2 days training held off-site at Active Medical training room (Cannon Hill) where all equipment is available Statement of attendance 28

29 Professional development and workshops for workplace health and safety 29

30 Manager and Supervisor Workplace Health and Safety Training This training provides participants with the underpinning knowledge to meet their WHS obligations and to contribute to positively progressing organisational WHS. The training consists of four key modules. Modules include: WHS accountabilities and responsibilities (including legislation) WHS risk management WHS incident reporting and investigation Workers compensation and rehabilitation All levels of management who have the responsibility for the workplace health and safety of employees, contractors and others Pre-work as designated 8 hours Workplace Health and Safety Committee Training This training provides participants with initial instruction to help support them in their role as a WHS Committee member. No-One Gets Hurt at CPL WHS legislative requirements WHS accountabilities and responsibilities Risk management Hazard reports Workplace inspections Incident reporting and investigation Local WHS committee meetings All new WHS committee members Workplace Health and Safety Awareness 3 hours Statement of attendance Statement of attendance 30

31 Key Worker Training This training provides participants with a general introduction to WHS and practical experience in equipment and techniques used in providing direct care. General WHS policies, procedures and forms Manual handling techniques Practical workstations Assisted transfers Hoist transfers, standing, pivot frames, ceiling and spreader bars Sling and slide sheets Bed mobility Nominated key staff involved in the on-the-job coaching and training of care workers Workplace Health and Safety Awareness Applied First Aid This training provides participants with the skills and knowledge to apply first aid and is the minimum qualification required by WHS legislation for the workplace first-aider. Nominated first aid officers Staff where first aid training is deemed necessary Pre-reading and workbook posted prior to attending 7.5 hours Statement of attainment issued by Parasol EMT Pty Ltd Please note: this training is delivered and assessed by an approved provider under Parasol EMT Pty Ltd. 7.5 hours Statement of attendance 31

32 CPR Refresher This training provides participants with the skills and knowledge required to maintain their first aid certification. Nominated first aid officers Staff where first aid training is deemed necessary Completion of Applied First Aid, 12 month refresher 2 hours Statement of Attainment issued by Parasol EMT Pty Ltd Please note: this training is delivered and assessed by an approved provider under Parasol EMT Pty Ltd. 32

33 Professional development and workshops for administration 33

34 Administration Information Workshop This workshop will ensure that administration staff have an understanding of the internal workings and overall framework of the Cerebral Palsy League (CPL). CPL finance CPL computing and IT CPL payroll including Aurion CPL service development and policy including SharePoint CPL staff working in an administration role 7 hours Watch this space Mylestones Training is applying to have the Certificate III, IV and Diploma in Business added to scope in order to deliver these accredited qualifcations. Please feel free to register your interest in these qualifications by ing mytraining@cplqld.org.au 34

35 Accredited training 35

36 Certificate III in Disability (CHC30408) This is a nationally-recognised qualification for people who provide care and support to individuals with a disability such as personal care assistants, home care assistants, disability support workers or client assistants. Participants develop skills and knowledge to enhance people s independence through supporting their rights, interests and needs and understand how best to respond to difficult and challenging behaviour. The course offers essential foundations in providing the best possible care for people with a disability. Open to anyone working in the disability sector 6 to 24 months The qualification will be issued on successful completion of all assessments Certificate IV in Disability (CHC40308) This is a nationally-recognised qualification for people who provide care and support to individuals with a disability such as personal care assistants, home care assistants, disability support workers or client assistants. Participants develop skills and knowledge to provide training and support to individuals with a disability to encourage them to accomplish greater levels of selfreliance, independence and community involvement. Staff who are currently in a supervisory/facilitator or management position, or as approved by management 6 to 48 months The qualification will be issued on successful completion of all assessments 36

37 Certificate IV in Training and Assessment (TAA40104) This is a nationally-recognised qualification for people who deliver training or those moving to a training or education role. Participants develop skills and knowledge to deliver training in an industry area or an area of subject matter expertise, and to conduct competency-based assessment. Staff who are currently in a supervisory/facilitator or management position, or as approved by management 10 days The qualification will be issued on successful completion of all assessments Diploma of Management (BSB51107) Incorporating impact leadership, this is a nationallyrecognised qualification which provides participants with skills to successfully undertake middle to senior management positions. The course has been designed to have an immediate impact on individuals and organisations as it brings theory and workrelated experience together. The course looks at the real issues occurring in the workplace and assists participants in discovering relevant solutions. Managing people performance Managing personal work priorities and professional development Ensuring team effectiveness Facilitating continuous improvement Managing performance management systems Recruiting, selecting and inducting staff Managing projects Managing risk Staff who are currently in a supervisory/facilitator or management position, or as approved by management 6 days The qualification will be issued by The Proteus Leadership Centres on successful completion of all assessments Please note: this training is delivered and assessed by an approved provider. 37

38 Traineeships CPL employees have access to a wide range of traineeships through the Australian Apprenticeship Centres. If you would like further information on training and traineeships, please contact Mylestones Training. Professional Development Mylestones Training is able to develop and deliver customised training to meet specific needs. If the training you need isn t listed in this portfolio, please contact Mylestones Training and we ll endeavour to help. P F E. mytraining@cplqld.org.au 38

39 Training locations Brendale 21/302 South Pine Road Browns Plains 2/109 Grand Plaza Drive Cannon Hill Active Medical - 35 Southgate Avenue East Brisbane 4/125 Wellington Road Fig Tree Pocket 690 Fig Tree Pocket Road Geebung 354 Bilsen Road Hervey Bay 31 Carlo Street Holland Park 972 Logan Road Maroochydore 9/54 Baden Powell Street Mt Gravatt 21 Whitley Street New Farm 55 Oxlade Drive Rockhampton 90 Jardine Street Southport 55 Ridgeway Avenue Strathpine 16 Dixon Street Toowoomba 21 Scott Street Townsville 22 Ridley Road 39

40 RTO Registration /125 Wellington Road East Brisbane QLD 4169 PO Box 7771 East Brisbane QLD 4169 P F E. cplqld.org.au/mytraining