Approaching SaaS Integration with Data Integration Best Practices and Technology

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Approaching SaaS Integration with Data Integration Best Practices and Technology"

Transcription

1 white paper Approaching SaaS Integration with Data Integration Best Practices and Technology David S. Linthicum Introduction Many new and existing business processes and information continue to move outside of the firewall to on-demand platforms such as Software-as-a-Service (SaaS). For these new Web-delivered applications to provide the value required by the business, we need to create integration services between SaaS-delivered and on-premise enterprise applications in order to maintain data integrity, quality, and value. Approaching SaaS-to-enterprise integration is really a matter of making choices choices around the integration approaches to leverage, choices around architectural patterns, choices around the location of the integration engine, and, finally, choices around the enabling technology to leverage. Software as a service is forecast to have a compound annual growth rate of 22.1% through 2011 for the aggregate enterprise application software markets, more than double the growth rate for total enterprise software. Gartner Group In this paper we ll walk you through the core issues around SaaS-to-enterprise integration, including the various components of integration, the architectural approaches, and then the right integration solution for your enterprise. This paper is designed to provide you with core information, or, the what of SaaS integration with data integration, as well as the process of getting to a well-integrated state, or the how. Defining the Problem The growth of SaaS means that more information and business processes are residing offpremise on SaaS platforms. Thus, there is a clear need to integrate this information back into core enterprise systems. While this seems obvious to those who manage enterprise systems, the approaches and technology that you can leverage here varies widely in what they do, and how they do it. Indeed, many have a tendency to leverage more traditional application integration technology and quickly discover that they are square pegs in round holes. Or, worse, they have a tendency to attempt SaaS-to-on-premise data integration through custom programming projects that lead to thousands of hours in ongoing maintenance, and increasing the complexity of the integration solution.

2 Core to the problem is that SaaS-delivered systems have their own special requirements for integration, including: Dynamic nature of the SaaS interfaces that constantly change. Dynamic nature of the metadata native to a SaaS provider, such as Salesforce.com. Managing assets that exist outside of the firewall, but are nonetheless mission critical. Massive amounts of information that need to move between SaaS and on-premise systems daily, and the need to maintain data quality and data integrity. Defining the Value Defining the value of SaaS-to-enterprise integration is largely dependent upon the business and specific problem domain. However, there are general patterns to consider, including the value of data quality, and the operational value of synchronized data sets, from SaaS to onpremise (see Figure 1). Figure 1: SaaS to on-premise data integration. The approach to defining the value is around understanding the cost of the inefficiencies due to the lack of integration. Let s walk through a quick example. Say there is a mid-sized paper company that recently became a Salesforce.com CRM customer. They currently leverage an on-premise custom system that uses an Oracle database to track inventory and sales. The use of the Salesforce.com system provides the company with a significant value in terms of customer and sales management. However, the information that persists within the Salesforce.com system is somewhat redundant with the information stored within their on-premise legacy system (e.g., customer data). [ 2 ]

3 Thus, we can say that the as is state suffers from costly inefficiencies including the need to enter and maintain data in two different locations, which means additional costs. The largest issue, and largest cost, is the loss of data quality which is endemic when considering this kind of dual operation. This includes data integrity issues which are a natural occurrence when data is updated using different procedures, and there is no active synchronization between the SaaS and on-premise systems. Defining the to be state, we can layer in data synchronization technology between the source, meaning Salesforce.com, and the target, meaning the existing legacy system that leverages Oracle. This technology is able to provide automatic mediation of the differences between the two systems, including application semantics, security, interfaces, protocols, and native data formats. The end result is that information within the SaaS-delivered systems and the legacy systems are now in sync. Meaning that customers entered into the CRM system will also exist in the legacy systems, and vice versa, along with other operational data such as inventory, items sold, etc. The to be removes data quality and data integrity issues, thus saving the company thousands of dollars a month and producing a quick ROI from the integration technology that s leveraged. [ 3 ]

4 Integration Concepts Now that we understand the general notions and the value, let s take a much deeper dive into integration concepts, or, things you should understand conceptually before considering data integration and an integration solution. They include: Connectivity, semantic mediation, data mediation, data migration, security, integrity, and governance. Connectivity refers to the ability of the integration engine to engage with both the source and target systems using whatever native interfaces are available. This means leveraging the interface that each provides, which could vary from standards-based interfaces, such as Web services, to older more proprietary interfaces. Connectivity subsystems are responsible for the externalization of the correct information, as needed, and the internalization of information once processed by the integration engine. Semantic mediation refers to the ability to account for the differences between application semantics between two or more systems. One can consider semantics as the way we represent information within information systems. In fact you can consider semantics as the meaning of data and the use of data, simply put, as defined within the context of integration as a mapping between an object/attribute, represented and stored in an information system. Data mediation converts data from a source data format into destination data format. Coupled with semantic mediation, data mediation, or data transformation, is the process of converting data from one native format on the source system, to another data format for the target system. Data migration is the process of transferring data between storage types, formats, or systems. Data migration typically means that the data in the old system is mapped to the new systems, typically leveraging data extraction and data loading technology. Security, in the context of integration, means the ability to insure that information extracted from the source systems and placed within the target systems is done securely. The integration technology must leverage the native security systems of the source and target systems, mediate the differences, and provide the ability to transport the information securely between the systems. New concepts such as identity management come into play here. Integrity ensures data is complete (whole), consistent, or correct. Thus, integrity is the condition in which data is identically maintained during integration operations, such as synchronization of data between on-premise and SaaS-based systems. Governance refers to the processes and technology that surround a system or systems, which control how those systems are accessed. In the world of integration, governance is about managing changes to core information resources, including data semantics and structure, as well as interfaces. No matter the integration solution you leverage, it needs to address each notion as listed above. [ 4 ]

5 Data Integration for SaaS Best Practices So, what are the best practices when it comes to data integration from on-premise to SaaSbased systems? It really comes down to understanding, definition, design, implementation, and testing (see Figure 2). Figure 2: Best practices in data integration for SaaS. Understanding your existing problem domain means defining the metadata that is native within the source system (say Salesforce.com) and the target system (say your on premise inventory system). By doing this we have a complete semantic understanding of the problem domain, in this case, the source or the target systems. Keep in mind that there could be many systems in the problem domain, and the practice here is no different, although the resulting integration solution will be more complex. Definition refers to the process of taking the information culled during the previous step, and defining it at a high level, including what the information represents, ownership, and physical attributes. This provides us with a better understanding of the data we re dealing with, beyond the simple metadata, and thus insuring that we ll get the integration designed correctly the first time. Design your integration solution around the movement of data from one point to another, accounting for the differences in the semantics using the underlying data transformation and mediation layer, mapping one schema from the source, to the schema of the target. This defines how the data is to be extracted from one system or systems, transformed so it appears to be native, and then updated in the target system or systems. Typically, this design is done within the integration technology using visual mapping technology. In addition, we need to consider both security and governance, and need to consider these concepts within the design of the data integration solution. [ 5 ]

6 Implementation refers to actually implementing the data integration solution within the selected technology. This means connecting to the source and target systems, implementing the integration flows as designed within the previous step, and then other steps required to get the data integration solution up-and-running. Testing refers to assuring that the integration is properly designed and implemented, and that the data synchronizes properly between the systems. This means looking at known test data within the source system, say Saleforce.com, and monitoring how the information flows to the target system. We need to insure that the data mediation mechanisms function correctly, as well as review overall performance, durability, security, and connectivity. Leveraging the Integration-as-a-Service Option Integration-as-a-service is an approach to integration where the core integration technology that performs integration functions, such as semantic mediation, data migration, connectivity, and other core integration facilities, is delivered from the Web as a service. There are core advantages to this approach. Integration-as-a-service has a tendency to be more cost effective. Since the Integration technology is not on-premise, there is no need to purchase hardware or software to support the data integration solution. This reduces the need for capital, and is able to provide a quick return on investment (ROI) since the value, as defined above, is quickly realized. When leveraging integration-as-a-service, the speed in getting the integration solution upand-running can be days, not months, since there is no need to purchase, install, and test hardware and software. This not only provides a speed advantage when getting the initial solution up-and-running, but an agility advantage as well, since the solution is easily expanded or contracted. Integration-as-a-service provides better adaptability to the changing nature of a SaaSdelivered application, such as Salesforce.com. Thus, when metadata and interfaces change over time, the integration-as-a-service solution delivered from a single multi-tenant platform is updated once, and the interface and metadata changes automatically propagate to all integration-as-a-service users. No need to download and configure updates. Finally, the fact that the integration-as-a-service provider exists on the platform of the Web, along with the SaaS-delivered applications such as Salesforce.com, means that the firewall and other issues that effect on-premise systems are not an issue when considering integration-as-a-service. [ 6 ]

7 Informatica is the leading provider of data integration software, with the broadest access to enterprise data sources of any other integration vendor. Our partnership with Informatica represents a very strategic relationship for our customers ensuring they can manage and share all of their enterprise data and information on demand. Marc Benioff, Chairman and CEO, Salesforce.com Leveraging Informatica On-Demand Informatica offers a set of innovative on-demand data integration solutions called Informatica On-Demand Services. This is a group of easy to use, Software as a Service offerings which allows you to integrate data in SaaS applications, seamlessly and securely across the Internet, with data in your on-premise applications and systems. The Informatica on-demand service is a subscription-based integration service that provides all of the features and functions listed in this paper, using an on-demand or an as-a-service delivery model. This means the integration service is remotely hosted, and thus provides you with the benefit of not having to purchase or host software. There are a few key benefits to leveraging this technology: Rapid development and deployment with zero maintenance of the integration technology. Automatically upgraded and continuously enhanced by vendor Proven SaaS integration solutions, such as integration with Salesforce.com, meaning that the connections and the metadata understanding are provided for you. Proven data transfer and translation technology, meaning that core integration services such as connectivity and semantic mediation are built into the technology. Self-service 30 day free trial allows you to easily put the technology to the test and validate vendor claims Integration for SaaS The use of SaaS, as well as cloud computing, will continue to expand exponentially over the next several years. While the ability to utilize an enterprise application that you can leverage via a subscription just makes logical sense when considering the cost of an on-premise system, the need for integration is not always apparent until you are in an operational state and data quality becomes a core concern. Indeed, this could eliminate any value obtained through the use of SaaS. Data integration between a SaaS-delivered system and an existing enterprise system is clearly the right approach. However, your approach including best practices is just as important as what you do. Thus, you need to focus on the understanding, the design, and, most importantly, the use of the correct technology for the job. [ 7 ]

8 About the Author David Linthicum (Dave) is an internationally known Enterprise Application Integration (EAI), Service Oriented Architecture (SOA), and cloud computing expert. In his career, Dave has formed or enhanced many of the ideas behind modern distributed computing including EAI, B2B Application Integration, and SOA, approaches and technologies in wide use today. Currently, Dave is the founder of David S. Linthicum, LLC, a consulting organization dedicated to excellence in SOA product development, SOA implementation, corporate SOA strategy, and leveraging the next generation Web (Web 2.0). Dave is the former CEO of BRIDGEWERX, former CTO of Mercator Software, and has held key technology management roles with a number of organizations including CTO of SAGA Software, Mobil Oil, EDS, AT&T, and Ernst and Young. Dave is on the board of directors serving Bondmart. com, and provides advisory services for several venture capital organizations and key technology companies. In addition, Dave was an associate professor of computer science for eight years, and continues to lecture at major technical colleges and universities including the University of Virginia, Arizona State University, and the University of Wisconsin. Dave keynotes at many leading technology conferences on application integration, SOA, Web 2.0, cloud computing, and enterprise architecture, and has appeared on a number of TV and radio shows as a computing expert David S. Linthicum, LLC 6985 (06/03/2009) [ 8 ]

Best Practices in Leveraging a Staging Area for SaaS-to-Enterprise Integration

Best Practices in Leveraging a Staging Area for SaaS-to-Enterprise Integration white paper Best Practices in Leveraging a Staging Area for SaaS-to-Enterprise Integration David S. Linthicum Introduction SaaS-to-enterprise integration requires that a number of architectural calls are

More information

Salesforce.com to SAP Integration

Salesforce.com to SAP Integration white paper Salesforce.com to SAP Integration Practices, Approaches and Technology David Linthicum If you re a Salesforce.com user, chances are you have a core enterprise system as well, including systems

More information

Salesforce.com to SAP Integration

Salesforce.com to SAP Integration White Paper Salesforce.com to SAP Integration Practices, Approaches and Technology David Linthicum This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information

More information

Importance of Data Abstraction, Data Virtualization, and Data Services Page 1

Importance of Data Abstraction, Data Virtualization, and Data Services Page 1 Importance of Data Abstraction, Data Virtualization, and Data Services David S. Linthicum The management of data is core to successful IT. However, few enterprises have a strategy for the use of data assets,

More information

zapnote Analyst: David S. Linthicum

zapnote Analyst: David S. Linthicum zapthink zapnote ZAPTHINK ZAPNOTE Doc. ID: ZTZN-1221 Released December 3, 2007 BOOMI ONDEMAND INTEGRATION AT THE SPEED OF THE INTERNET Analyst: David S. Linthicum Abstract Integration engines don t always

More information

Leveraging an On-Demand Platform for Enterprise Architecture Preparing for the Change

Leveraging an On-Demand Platform for Enterprise Architecture Preparing for the Change Leveraging an On-Demand Platform for Enterprise Architecture Preparing for the Change David S. Linthicum david@linthicumgroup.com The notion of enterprise architecture is changing quickly. What was once

More information

Next-Generation Data Virtualization Fast and Direct Data Access, More Reuse, and Better Agility and Data Governance for BI, MDM, and SOA

Next-Generation Data Virtualization Fast and Direct Data Access, More Reuse, and Better Agility and Data Governance for BI, MDM, and SOA white paper Next-Generation Data Virtualization Fast and Direct Data Access, More Reuse, and Better Agility and Data Governance for BI, MDM, and SOA Executive Summary It s 9:00 a.m. and the CEO of a leading

More information

THE QUEST FOR A CLOUD INTEGRATION STRATEGY

THE QUEST FOR A CLOUD INTEGRATION STRATEGY THE QUEST FOR A CLOUD INTEGRATION STRATEGY ENTERPRISE INTEGRATION Historically, enterprise-wide integration and its countless business benefits have only been available to large companies due to the high

More information

Creating and Implementing an Enterprise Cloud Strategy

Creating and Implementing an Enterprise Cloud Strategy White Paper Creating and Implementing an Enterprise Cloud Strategy David Linthicum Blue Mountain Labs Introduction Cloud computing is about the ability to share IT resources more efficiently. Thus, the

More information

Replicating Salesforce.com Data for Operational Reporting and Compliance WHITE PAPER

Replicating Salesforce.com Data for Operational Reporting and Compliance WHITE PAPER Replicating Salesforce.com Data for Operational Reporting and Compliance WHITE PAPER This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information ) of Informatica

More information

WHITE PAPER: STRATEGIC IMPACT PILLARS FOR EFFICIENT MIGRATION TO CLOUD COMPUTING IN GOVERNMENT

WHITE PAPER: STRATEGIC IMPACT PILLARS FOR EFFICIENT MIGRATION TO CLOUD COMPUTING IN GOVERNMENT WHITE PAPER: STRATEGIC IMPACT PILLARS FOR EFFICIENT MIGRATION TO CLOUD COMPUTING IN GOVERNMENT IntelliDyne, LLC MARCH 2012 STRATEGIC IMPACT PILLARS FOR EFFICIENT MIGRATION TO CLOUD COMPUTING IN GOVERNMENT

More information

Understanding the Value of Financial Intelligence for Cloud Management. A white paper by David Linthicum

Understanding the Value of Financial Intelligence for Cloud Management. A white paper by David Linthicum Understanding the Value of Financial Intelligence for Cloud Management A white paper by David Linthicum Hybrid IT Computing 2 Executive Summary Most of those who fund and operate cloud-based or virtualized

More information

SaaS A Product Perspective

SaaS A Product Perspective SaaS A Product Perspective Software-as-a-Service (SaaS) is quickly gaining credibility and market share against traditional packaged software. This presents new opportunities for product groups and also

More information

How Informatica Built and Launched a Successful SaaS Business

How Informatica Built and Launched a Successful SaaS Business How Informatica Built and Launched a Successful SaaS Business A Neovise Case Study, Prepared for Zuora 2011 Neovise, LLC. All Rights Reserved. Being successful with SaaS isn t just about web -based software

More information

SaaS or On-Premise? How to Select the Right Paths for Your Enterprise. David Linthicum

SaaS or On-Premise? How to Select the Right Paths for Your Enterprise. David Linthicum SaaS or On-Premise? How to Select the Right Paths for Your Enterprise David Linthicum SaaS or On-Premise? How to Select the Right Paths for Your Enterprise 2 Executive Summary The growth of Software- as-

More information

Moving to Cloud Computing Step-by-Step. David S. Linthicum, CTO dlinthicum@bickgroup.com @DavidLinthicum

Moving to Cloud Computing Step-by-Step. David S. Linthicum, CTO dlinthicum@bickgroup.com @DavidLinthicum Moving to Cloud Computing Step-by-Step David S. Linthicum, CTO dlinthicum@bickgroup.com @DavidLinthicum UNDERSTANDING THE RELATIONSHIPS Enterprise Architecture SOA Cloud Computing SOA AND CLOUD COMPUTING

More information

Cloud Computing and SOA Convergence David.Linthicum@cloudtp.com / Senior Vice President / September, 2013

Cloud Computing and SOA Convergence David.Linthicum@cloudtp.com / Senior Vice President / September, 2013 Cloud Computing and SOA Convergence David.Linthicum@cloudtp.com / Senior Vice President / September, 2013 1 Cloud Computing and Sons of Anarchy (SOA) Convergence 2 3 The Book 4 So, what is cloud computing?

More information

IBM WebSphere Cast Iron Cloud integration

IBM WebSphere Cast Iron Cloud integration IBM Cast Iron Cloud integration Integrate SugarCRM in days Highlights Speeds up time to implementation for SugarCRM integration projects with configuration, not coding approach Offers cost savings with

More information

Migrating SaaS Applications to Windows Azure

Migrating SaaS Applications to Windows Azure Migrating SaaS Applications to Windows Azure Lessons Learned 04.04.2012 Speaker Introduction Deepthi Raju Marketing Technology Services Deepthi joined Smartbridge in 2005 and has over twenty years of technology

More information

Bringing Together Data Integration and SOA

Bringing Together Data Integration and SOA An IT Briefing produced by By David Linthicum 2008 TechTarget BIO David Linthicum is the CEO of the Linthicum Group LLC, an SOA consultancy. He is the former CEO of Bridgewerx and former CTO of Mercator

More information

The Cost and Benefits of On-Demand vs. On-Premise Procurement Software

The Cost and Benefits of On-Demand vs. On-Premise Procurement Software The Cost and Benefits of On-Demand vs. On-Premise Procurement Software A Coupa Executive White Paper Executive Summary Procurement software enables organizations to save time, money, and effort throughout

More information

<Insert Picture Here> Integrating your On-Premise Applications with Cloud Applications

<Insert Picture Here> Integrating your On-Premise Applications with Cloud Applications Integrating your On-Premise Applications with Cloud Applications Agenda Hybrid IT Infrastructure An Emerging Trend A New Set of Challenges The Five Keys to Overcoming the Challenges

More information

Turbo-Charge Salesforce CRM with Dell Integration Services

Turbo-Charge Salesforce CRM with Dell Integration Services Introduction Turbo-Charge Salesforce CRM with Dell Integration Services By Chandar Pattabhiram January 2010 Fueled by today s fiercely competitive business environment, IT managers must deliver rapid,

More information

Why Cloud BI? The 10 Substantial Benefits of Software-as-a-Service Business Intelligence

Why Cloud BI? The 10 Substantial Benefits of Software-as-a-Service Business Intelligence The 10 Substantial Benefits of Software-as-a-Service Business Intelligence Executive Summary Smart businesses are pursuing every available opportunity to maximize performance and minimize costs. Business

More information

IBM WebSphere Cast Iron Cloud integration

IBM WebSphere Cast Iron Cloud integration IBM Cast Iron Cloud integration Integrate salesforce.com in days Highlights Speeds up time to implementation for salesforce.com integration projects with configuration, not coding approach Offers cost

More information

Cloud Ready Data: Speeding Your Journey to the Cloud

Cloud Ready Data: Speeding Your Journey to the Cloud Cloud Ready Data: Speeding Your Journey to the Cloud Hybrid Cloud first Born to the cloud 3 Am I part of a Cloud First organization? Am I part of a Cloud First agency? The cloud applications questions

More information

Business Whitepaper. Selecting The Right Database For Applications In The Cloud. Exec Insight

Business Whitepaper. Selecting The Right Database For Applications In The Cloud. Exec Insight Selecting The Right Database For Applications In The Cloud Application migration, software-as-a service deployments and reduction of app lifecycle costs all depend in part on selecting the right database

More information

Preparing for the Convergence of Healthcare, SOA, and Cloud Computing

Preparing for the Convergence of Healthcare, SOA, and Cloud Computing David S. Linthicum david@bluemountainlabs.com www.bluemountainlabs.com Preparing for the Convergence of Healthcare, SOA, and Cloud Computing 2006 The Linthicum Group. All Rights Reserved. Reproduction

More information

IBM WebSphere Cast Iron Cloud Integration for JD Edwards EnterpriseOne

IBM WebSphere Cast Iron Cloud Integration for JD Edwards EnterpriseOne IBM WebSphere Cast Iron Cloud Integration for JD Edwards EnterpriseOne Integrate JD Edwards EnterpriseOne in days Highlights Uses a configuration, not coding approach which helps reduce implementation

More information

WebSphere Cast Iron Cloud integration

WebSphere Cast Iron Cloud integration Cast Iron Cloud integration Integrate in days Highlights Speeds up time to implementation for Cloud and on premise integration projects with configuration, not coding approach Offers cost savings with

More information

Cloud Storage. Deep Dive. Extending storage infrastructure into the cloud SPECIAL REPORT JUNE 2011

Cloud Storage. Deep Dive. Extending storage infrastructure into the cloud SPECIAL REPORT JUNE 2011 SPECIAL REPORT JUNE 2011 Cloud Storage Deep Dive Extending storage infrastructure into the cloud Copyright 2011 InfoWorld Media Group. All rights reserved. Sponsored by 2 How to get the most from cloud-based

More information

Accelerating the Move to SaaS and Minimizing the Risks:

Accelerating the Move to SaaS and Minimizing the Risks: A Whitepaper for Software Developers and Minimizing the Risks: Crossing the Chasm to the Cloud An Independent analysis published on behalf of SoftServe. Executive Summary Organizations of all sizes across

More information

Controlling Hybrid IT Spend BY DAVID S. LINTHICUM

Controlling Hybrid IT Spend BY DAVID S. LINTHICUM Controlling Hybrid IT Spend A WHITE PAPER BY DAVID S. LINTHICUM Contents Executive Summary 3 The Rise of Hybrid IT 5 What is a Hybrid Cloud? 7 The Need for Consumption Tracking 7 The Need for Visibility

More information

Reference Model for Cloud Applications CONSIDERATIONS FOR SW VENDORS BUILDING A SAAS SOLUTION

Reference Model for Cloud Applications CONSIDERATIONS FOR SW VENDORS BUILDING A SAAS SOLUTION October 2013 Daitan White Paper Reference Model for Cloud Applications CONSIDERATIONS FOR SW VENDORS BUILDING A SAAS SOLUTION Highly Reliable Software Development Services http://www.daitangroup.com Cloud

More information

Global SaaS spending is projected to be around $32.8. billion in 2016. SaaS & the Architectural Considerations for Migration. Gartner has projected

Global SaaS spending is projected to be around $32.8. billion in 2016. SaaS & the Architectural Considerations for Migration. Gartner has projected SaaS & the Architectural Considerations for Migration A Clarice White Paper Clarice Enabling Product Journeys to SaaS We, at Clarice, have partnered with many of our clients and helped them modify their

More information

Anywhere, Anytime Time Tracking

Anywhere, Anytime Time Tracking Anywhere, Anytime Time Tracking Benefits of a SaaS-based Time and Attendance Solution Summary Software as a Service (SaaS)-based time and attendance solutions offer strategic advantages to businesses and

More information

INTEGRATION STRATEGIES FOR ISVS: PART I

INTEGRATION STRATEGIES FOR ISVS: PART I INTEGRATION STRATEGIES FOR ISVS: PART I INTRODUCTION Most, if not all, analysts covering the SaaS industry today would agree that integration has become a major, if not the number one, barrier to SaaS

More information

CLOUD ERP AND ACCOUNTING: SELECTION AND PLANNING GUIDE

CLOUD ERP AND ACCOUNTING: SELECTION AND PLANNING GUIDE CLOUD ERP AND ACCOUNTING: SELECTION AND PLANNING GUIDE Over the last three years, well over half of U.S. companies have elected to take advantage of one or more cloud-based solutions or services, but critical

More information

Who moved my cloud? Part I: Introduction to Private, Public and Hybrid clouds and smooth migration

Who moved my cloud? Part I: Introduction to Private, Public and Hybrid clouds and smooth migration Who moved my cloud? Part I: Introduction to Private, Public and Hybrid clouds and smooth migration Part I of an ebook series of cloud infrastructure and platform fundamentals not to be avoided when preparing

More information

Simplify Software as a Service (SaaS) integration

Simplify Software as a Service (SaaS) integration IBM Software WebSphere Thought Leadership White Paper Simplify Software as a Service (SaaS) integration By Simon Peel January 2011 2 Simplify Software as a Service (SaaS) integration Contents Introduction

More information

Five Steps to Integrate SalesForce.com with 3 rd -Party Systems and Avoid Most Common Mistakes

Five Steps to Integrate SalesForce.com with 3 rd -Party Systems and Avoid Most Common Mistakes Five Steps to Integrate SalesForce.com with 3 rd -Party Systems and Avoid Most Common Mistakes This white paper will help you learn how to integrate your SalesForce.com data with 3 rd -party on-demand,

More information

Cloud Computing. Key Considerations for Adoption. Abstract. Ramkumar Dargha

Cloud Computing. Key Considerations for Adoption. Abstract. Ramkumar Dargha Cloud Computing Key Considerations for Adoption Ramkumar Dargha Abstract Cloud Computing technology and services have been witnessing quite a lot of attention for the past couple of years now. We believe

More information

CHAPTER 8 CLOUD COMPUTING

CHAPTER 8 CLOUD COMPUTING CHAPTER 8 CLOUD COMPUTING SE 458 SERVICE ORIENTED ARCHITECTURE Assist. Prof. Dr. Volkan TUNALI Faculty of Engineering and Natural Sciences / Maltepe University Topics 2 Cloud Computing Essential Characteristics

More information

Five More Myths About SaaS and Cloud Computing

Five More Myths About SaaS and Cloud Computing A For Senior Corporate Decision-Makers and Cloud Computing What You Really Should Know To Compete In Today s Rapidly Changing Marketplace An Independent analysis published on behalf of SoftServe. Executive

More information

SaaS & Cloud Application Development & Delivery

SaaS & Cloud Application Development & Delivery SaaS & Cloud Application Development & Delivery A Whitepaper by Ekartha, Inc. by Gurpreet Singh, Ekartha Inc. Raj Sethi, Ekartha Inc. Ekartha, Inc. 63 Cutter Mill Road Great Neck, N.Y. 11021 Tel.: (516)

More information

Software as a Service (SaaS) Testing Challenges- An Indepth

Software as a Service (SaaS) Testing Challenges- An Indepth www.ijcsi.org 506 Software as a Service (SaaS) Testing Challenges- An Indepth Analysis Prakash.V Ravikumar Ramadoss Gopalakrishnan.S Assistant Professor Department of Computer Applications, SASTRA University,

More information

Wrap and Renew Digital SOA Catalog Offerings

Wrap and Renew Digital SOA Catalog Offerings Wrap and Renew Digital SOA Catalog Offerings Introduction and market scenario An explosive nexus of four digital forces mobile, cloud, social media, and big data combined with the Internet of Things (IoT),

More information

IBM WebSphere Cast Iron Cloud integration

IBM WebSphere Cast Iron Cloud integration IBM Cast Iron Cloud integration Integrate Chatter in days Highlights Speeds up time to implementation for Chatter integration projects with configuration, not coding approach Offers cost savings with low

More information

Hitting Your Numbers. Creating Sales Excellence with Commercial Open Source CRM BREAK AWAY

Hitting Your Numbers. Creating Sales Excellence with Commercial Open Source CRM BREAK AWAY Hitting Your Numbers Creating Sales Excellence with Commercial Open Source CRM BREAK AWAY It is already a given that a CRM system can help drive sales performance. So the decision to be made now is which

More information

Anywhere, Anytime Time Tracking Benefits of a SaaS-based Time and Attendance Solution

Anywhere, Anytime Time Tracking Benefits of a SaaS-based Time and Attendance Solution Anywhere, Anytime Time Tracking Benefits of a SaaS-based Time and Attendance Solution Executive Summary Software as a Service (SaaS)-based time and attendance solutions offer strategic advantages to businesses

More information

journey to a hybrid cloud

journey to a hybrid cloud journey to a hybrid cloud Virtualization and Automation VI015SN journey to a hybrid cloud Jim Sweeney, CTO GTSI about the speaker Jim Sweeney GTSI, Chief Technology Officer 35 years of engineering experience

More information

ECM AS A CLOUD PLATFORM:

ECM AS A CLOUD PLATFORM: ECM AS A CLOUD PLATFORM: KEEP IT SIMPLE TABLE OF CONTENTS ECM as a Cloud Platform 2 What is a Cloud Platform? 2 What is a Cloud Application? 3 SpringCM The World s Leading ECM Cloud Platform Provider 6

More information

Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud

Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud October 2015 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T Agenda Organizational

More information

Data as a Service Virtualization with Enzo Unified

Data as a Service Virtualization with Enzo Unified Data as a Service Virtualization with Enzo Unified White Paper by Blue Syntax Abstract: This white paper explains how companies can benefit from a Data as a Service virtualization layer and build a data

More information

Top 8 Identity and Access Management Challenges with Your SaaS Applications. Okta White paper

Top 8 Identity and Access Management Challenges with Your SaaS Applications. Okta White paper Okta White paper Top 8 Identity and Access Management Challenges with Your SaaS Applications Okta Inc. 301 Brannan Street, Suite 300 San Francisco CA, 94107 info@okta.com 1-888-722-7871 wp-top8-113012

More information

Wendy Close CRM Success Expert September 2008

Wendy Close CRM Success Expert September 2008 Why Software as a Service? Wendy Close CRM Success Expert September 2008 About Your Host Prior to joining salesforce.com as our CRM Success Expert, Wendy Close served as CRM research director in Gartner,

More information

Whitepaper. SaaS Isn t Just For Productivity Anymore. Innovative PC encryption managed through the Cloud. Cam Roberson

Whitepaper. SaaS Isn t Just For Productivity Anymore. Innovative PC encryption managed through the Cloud. Cam Roberson Whitepaper SaaS Isn t Just For Productivity Anymore Innovative PC encryption managed through the Cloud Cam Roberson June 2010 Cloud Computing Just what is it? There are many definitions of Cloud Computing.

More information

When SaaS and On-Premise BI Collide:

When SaaS and On-Premise BI Collide: When SaaS and On-Premise BI Collide: The Pros and Cons of Moving BI to the Cloud Wayne Eckerson Director, TDWI Research November 19, 2009 Sponsor Agenda Cloud-based computing Terminology Types Architectures

More information

Top Eight Identity & Access Management Challenges with SaaS Applications. Okta White Paper

Top Eight Identity & Access Management Challenges with SaaS Applications. Okta White Paper Top Eight Identity & Access Management Challenges with SaaS Applications Okta White Paper Table of Contents The Importance of Identity for SaaS Applications... 2 1. End User Password Fatigue... 2 2. Failure-Prone

More information

Guiding SOA Evolution through Governance From SOA 101 to Virtualization to Cloud Computing

Guiding SOA Evolution through Governance From SOA 101 to Virtualization to Cloud Computing Guiding SOA Evolution through Governance From SOA 101 to Virtualization to Cloud Computing 3-day seminar The evolution of how companies employ SOA can be broken down into three phases: the initial phase

More information

Cloud First Does Not Have to Mean Cloud Exclusively. Digital Government Institute s Cloud Computing & Data Center Conference, September 2014

Cloud First Does Not Have to Mean Cloud Exclusively. Digital Government Institute s Cloud Computing & Data Center Conference, September 2014 Cloud First Does Not Have to Mean Cloud Exclusively Digital Government Institute s Cloud Computing & Data Center Conference, September 2014 Am I part of a cloud first organization? Am I part of a cloud

More information

Head in the Clouds Feet On the Ground

Head in the Clouds Feet On the Ground Abhi Raina Director EPM Practice AST Corporation Head in the Clouds Feet On the Ground A Guide to Choosing Cloud Options 1 Topics Cloud Computing Options within the Cloud Oracle Cloud Q&A 2 Specialized.

More information

The Integration Between EAI and SOA - Part I

The Integration Between EAI and SOA - Part I by Jose Luiz Berg, Project Manager and Systems Architect at Enterprise Application Integration (EAI) SERVICE TECHNOLOGY MAGAZINE Issue XLIX April 2011 Introduction This article is intended to present the

More information

BENCHMARKING: ON-DEMAND SOLUTIONS

BENCHMARKING: ON-DEMAND SOLUTIONS BENCHMARKING: ON-DEMAND SOLUTIONS THE BOTTOM LINE On-demand solution adoption is growing: a Nucleus survey finds 51 percent of organizations are using some on-demand solutions today. Both small and large

More information

Three Ways to Integrate Active Directory with Your SaaS Applications OKTA WHITE PAPER. Okta Inc. 301 Brannan Street, Suite 300 San Francisco CA, 94107

Three Ways to Integrate Active Directory with Your SaaS Applications OKTA WHITE PAPER. Okta Inc. 301 Brannan Street, Suite 300 San Francisco CA, 94107 OKTA WHITE PAPER Three Ways to Integrate Active Directory with Your SaaS Applications Okta Inc. 301 Brannan Street, Suite 300 San Francisco CA, 94107 info@okta.com 1-888-722-7871 wp-3waysad-113012 Table

More information

Oracle Cloud: Line of Business PaaS Services. Balaji Yelamanchili Senior Vice President Product Development

Oracle Cloud: Line of Business PaaS Services. Balaji Yelamanchili Senior Vice President Product Development Oracle Cloud: Line of Business PaaS Services Balaji Yelamanchili Senior Vice President Product Development Safe Harbor Statement "Safe Harbor" Statement: Statements in this presentation relating to Oracle's

More information

Hubspan White Paper: Beyond Traditional EDI

Hubspan White Paper: Beyond Traditional EDI March 2010 Hubspan White Paper: Why Traditional EDI no longer meets today s business or IT needs, and why companies need to look at broader business integration Table of Contents Page 2 Page 2 Page 3 Page

More information

SOA and Cloud in practice - An Example Case Study

SOA and Cloud in practice - An Example Case Study SOA and Cloud in practice - An Example Case Study 2 nd RECOCAPE Event "Emerging Software Technologies: Trends & Challenges Nov. 14 th 2012 ITIDA, Smart Village, Giza, Egypt Agenda What is SOA? What is

More information

Enterprise Integration EAI vs. SOA vs. ESB

Enterprise Integration EAI vs. SOA vs. ESB Enterprise Integration EAI vs. SOA vs. ESB Author - Anurag Goel Page 1 of 6 TABLE OF CONTENTS 1 INTRODUCTION... 4 2 SOA... 4 3 EAI... 5 3.1 HUB/SPOKE... 5 3.2 BUS... 7 4 ESB... 9 5 CONCLUSION... 10 6 TAKEAWAYS

More information

Software-as-a-Service: Managing Key Concerns and Considerations

Software-as-a-Service: Managing Key Concerns and Considerations Software-as-a-Service: Managing Key Concerns and Considerations A research report Publication sponsored by: TABLE OF CONTENTS Introduction: Cloud IT, including SaaS, is Real IT Managing The Key Concerns

More information

Expand Your Customer Base with SaaS Time and Attendance Solution

Expand Your Customer Base with SaaS Time and Attendance Solution Expand Your Customer Base with SaaS Time and Attendance Solution Summary Software as a Service (SaaS)-based time and attendance solutions offer strategic advantages to businesses and is delivered on the

More information

Unlocking the Commercial Potential in your Dynamics CRM Applications

Unlocking the Commercial Potential in your Dynamics CRM Applications Unlocking the Commercial Potential in your Dynamics CRM Applications Licensing, packaging & protecting your software A Software Potential Solution Overview InishTech 2012. All Rights Reserved. Reproduction

More information

FINDING YOUR RIGHT CLOUD SOLUTION

FINDING YOUR RIGHT CLOUD SOLUTION FINDING YOUR RIGHT CLOUD SOLUTION Private & Public Clouds Industry Perspective Executive Summary As an information technology (IT) professional, you spend significant time purchasing, managing, upgrading

More information

Avoid the Hidden Costs of AD FS with Okta

Avoid the Hidden Costs of AD FS with Okta Okta White paper Avoid the Hidden Costs of AD FS with Okta Okta Inc. 301 Brannan Street, Suite 300 San Francisco CA, 94107 info@okta.com 1-888-722-7871 wp-adfs-031413 Table of Contents 1 Challenges of

More information

Mainstreaming the Cloud in Contact Centers

Mainstreaming the Cloud in Contact Centers Mainstreaming the Cloud in Contact Centers TABLE OF CONTENTS Preface... 3 The Gold at the End of the Rainbow... 3 Choose Your Starting Point... 3 Finding the Sweet Spot... 4 The Bottom Line... 4 Preface

More information

Evaluating SaaS vs. on premise for ERP systems

Evaluating SaaS vs. on premise for ERP systems Evaluating SaaS vs. on premise Increasingly organizations are given more options and evaluating SaaS vs. on premise options can be challenging for organizations. In this expert E-Guide, readers will learn

More information

SAP INTEGRATION APPROACHES

SAP INTEGRATION APPROACHES SAP INTEGRATION APPROACHES Best Practices for SAP application integration projects Abstract: One of the most pervasive challenges for SAP shops is integrating SAP to other applications within their organization.

More information

SOA and SaaS - new challenges

SOA and SaaS - new challenges SOA and SaaS - new challenges Andre Grübel Business Technology Capgemini Loeffelstrasse 44-46 70597 Stuttgart andre.gruebel@capgemini.com Abstract: SOA is moving towards Software as a Service (SaaS), which

More information

Agile, Secure, Reliable: World-Class Customer Service in the Cloud

Agile, Secure, Reliable: World-Class Customer Service in the Cloud Agile, Secure, Reliable: World-Class Customer Service in the Cloud Contents 2 Introduction 4 Business Benefits 6 IT Benefits 8 RightNow Product Focus 2 Why Deliver Customer Service in the Cloud? In a volatile

More information

Technical aspects of Cloud computing. Luís Ferreira Pires University of Twente Meeting of the NVvIR, 17 June 2010

Technical aspects of Cloud computing. Luís Ferreira Pires University of Twente Meeting of the NVvIR, 17 June 2010 Technical aspects of Cloud computing Luís Ferreira Pires University of Twente Meeting of the NVvIR, 17 June 2010 Personal motivation A lot of people have been talking about Cloud computing in virtually

More information

Gain Clarity & Cost Control when Delivering IT Services to the Business A WHITE PAPER BY DAVID S. LINTHICUM

Gain Clarity & Cost Control when Delivering IT Services to the Business A WHITE PAPER BY DAVID S. LINTHICUM Gain Clarity & Cost Control when Delivering IT Services to the Business A WHITE PAPER BY DAVID S. LINTHICUM Contents Executive Summary 3 Value Shift for Enterprise IT - CIO and Operations Teams 4 Shadow

More information

Public & Private Cloud Services

Public & Private Cloud Services Public & Private Cloud Services George Bourmas Sales Consulting Manager Database & Options Exadata Team Leader CEE 1 2 Oracle s Architectural Vision Complete, Open, Integrated Systems ENGINEERED TO WORK

More information

IBM WebSphere Cast Iron Cloud integration

IBM WebSphere Cast Iron Cloud integration IBM Cast Iron Cloud integration Integrate Microsoft Dynamics in days Highlights Speeds up time to implementation for Microsoft Dynamics integration projects with configuration, not coding approach Achieves

More information

Turbo-Charge Salesforce.com with cloud integration

Turbo-Charge Salesforce.com with cloud integration IBM Software WebSphere Thought Leadership White Paper Turbo-Charge Salesforce.com with cloud integration By Chandar Pattabhiram 2 Turbo-Charge Salesforce.com with cloud integration Contents 2 Introduction

More information

The Benefits of Modern Customer Service: Moving Your On-Premise Contact Center to the Cloud

The Benefits of Modern Customer Service: Moving Your On-Premise Contact Center to the Cloud The Benefits of Modern Customer Service: Moving Your On-Premise Contact Center to the Cloud Many contact center managers are now deliberating whether to upgrade their traditional systems or start over

More information

Asia/Pacific. Yanna Dharmasthira

Asia/Pacific. Yanna Dharmasthira Trends and Directions of SaaSS in Asia/Pacific Yanna Dharmasthira October 2013 Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval

More information

Building Blocks of the Private Cloud

Building Blocks of the Private Cloud www.cloudtp.com Building Blocks of the Private Cloud Private clouds are exactly what they sound like. Your own instance of SaaS, PaaS, or IaaS that exists in your own data center, all tucked away, protected

More information

CRM Total Cost of Ownership Comparing Open Source Solutions to Proprietary Solutions B U S I N E S S W H I T E P A P E R

CRM Total Cost of Ownership Comparing Open Source Solutions to Proprietary Solutions B U S I N E S S W H I T E P A P E R CRM Total Cost of Ownership Comparing Open Source Solutions to Proprietary Solutions B U S I N E S S W H I T E P A P E R CONTENTS EXECUTIVE SUMMARY...1 INTRODUCTION...2 TOTAL COST OF OWNERSHIP FACTOR ONE:

More information

Cloud Integration for Hybrid IT

Cloud Integration for Hybrid IT White Paper Cloud Integration for Hybrid IT Balancing Business Self-Service and IT Control This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information ) of

More information

ASTCORPORATION. Head in the Clouds Feet On the Ground A Guide to Choosing Cloud Options RECOGNIZED. PREFERRED. SPECIALIZED.

ASTCORPORATION. Head in the Clouds Feet On the Ground A Guide to Choosing Cloud Options RECOGNIZED. PREFERRED. SPECIALIZED. ASTCORPORATION SPECIALIZED. RECOGNIZED. PREFERRED. Head in the Clouds Feet On the Ground A Guide to Choosing Cloud Options Abhi Raina Director EPM Practice Prasad Nettem VP ERP Practice AST Corporation

More information

Why Cloud BI? of Software-as-a-Service Business Intelligence. Executive Summary. This white paper explores the 10 substantial

Why Cloud BI? of Software-as-a-Service Business Intelligence. Executive Summary. This white paper explores the 10 substantial of Software-as-a-Service Business Intelligence Executive Summary Smart businesses are pursuing every available opportunity to maximize performance and minimize costs. Business Intelligence tools used to

More information

Whitepaper Best of Both Worlds. Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice

Whitepaper Best of Both Worlds. Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice Whitepaper Best of Both Worlds Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice Table of Contents Getting the most out of your Office 365 Deployment...3

More information

Towards Cloud Computing at IS Department, King Abdulaziz University

Towards Cloud Computing at IS Department, King Abdulaziz University 4 Towards Cloud Computing at IS Department, King Abdulaziz University Muhammad Haleem Information Systems Department Faculty of Computing and Information Technology King Abdulaziz University, Jeddah, Saudi

More information

Whitepaper. SaaS Isn t Just For Productivity Anymore Innovative endpoint encryption & security managed through the Cloud.

Whitepaper. SaaS Isn t Just For Productivity Anymore Innovative endpoint encryption & security managed through the Cloud. Whitepaper SaaS Isn t Just For Productivity Anymore Innovative endpoint encryption & security managed through the Cloud Cam Roberson October 2012 Cloud Computing Just what is it? There are many definitions

More information

Getting Familiar with Cloud Terminology. Cloud Dictionary

Getting Familiar with Cloud Terminology. Cloud Dictionary Getting Familiar with Cloud Terminology Cloud computing is a hot topic in today s IT industry. However, the technology brings with it new terminology that can be confusing. Although you don t have to know

More information

yvette@yvetteagostini.it yvette@yvetteagostini.it

yvette@yvetteagostini.it yvette@yvetteagostini.it 1 The following is merely a collection of notes taken during works, study and just-for-fun activities No copyright infringements intended: all sources are duly listed at the end of the document This work

More information

Software as a Service: Uncertainties Revealed

Software as a Service: Uncertainties Revealed Software as a Service: Uncertainties Revealed Robert DeSisto Vice President and Distinguished Analyst Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced

More information

The Future of Cloud Computing:

The Future of Cloud Computing: The Future of Cloud Computing: Is The Cloud the Next Revolutionary Change for IT? Q3/Q4 2009 Pulse Survey In partnership with: Table of Contents Introduction.......................................................

More information

SaaS-Based Budget Planning

SaaS-Based Budget Planning SaaS-Based Budget Planning Advantages over Traditional Models Author: Tom Olson Tom Olson is President and CEO of MyBudgetFile Inc. and former Associate Superintendent of Business and Finance for the Parkland

More information

Five Best Practices for Improving the Cloud Experience by Cloud Innovators. By Hitachi Data Systems

Five Best Practices for Improving the Cloud Experience by Cloud Innovators. By Hitachi Data Systems Five Best Practices for Improving the Cloud Experience by Cloud Innovators By Hitachi Data Systems May 2015 1 Contents 1. Ensure Cloud Providers Meet Corporate Business and IT Requirements.... 3 2. Choose

More information