RESOURCE GUIDE. Publications, Products, Standards & Services APSP.org

Transcription

1 RESOURCE GUIDE Publications, Products, Standards & Services APSP.org

2 Dear Pool and Spa Professional, APSP s goals are to protect your business and help you grow it. In this resource guide you ll find products and services to help you manage your business, lower your risk, and enhance your bottom line and professionalism through education and training. New resources, such as APSP Chapter websites, interactive government relations maps, updated Standards, and training like the Pool & Spa Construction Course, are designed to help fully engage our membership and keep them up-to-date on cutting edge industry technology and best industry practices. I encourage you to browse through this catalog and take advantage of the many products that help you manage your business and enhance your bottom line. These offerings, along with our continued successes in the government relations, standards and professional development areas, help us all reach our goal of having more people embrace the lifestyle of pools, spas and hot tubs. Sincerely, Table of Contents Training and Certification...1 Pool & Spa Builder and Designer Training...2 Service Provider Training...3 Spa & Hot Tub Service Provider Training...4 Retail Sales Training...5 Self Study & Online Education...6 Education Calendar...7 Education FAQs Must Attend Programs & Events...9 APSP Certification Designation Marketing Tools APSP Chapters...12 Membership Marketing Tools...13 APSP Membership Benefits...14 Distributor and Manufacturer Membership Application APSP Membership Application Discounts for APSP Members Government Relations...22 International Awards of Excellence...24 Standards & Technical Resources Sponsorship...28 Advertising Opportunities...29 Safety and Consumer Awareness Research...32 ICC/APSP International Swimming Pool & Spa Code...34 Best Sellers...35 Order Form...36 Rich Gottwald President & CEO 100% Money-Back Guarantee If you are not 100% satisfied with any APSP program, product or service, we will correct the situation or refund your money in full.

3 Training & Certification Work smarter, not harder! Invest in the tools that make you more successful. Visit APSP.org/Events for upcoming course dates and location. Earning your APSP Certification sets you apart from your colleagues and showcases your knowledge and skills. It makes you a more valuable asset and keeps you and your organization more competitive in today s economy. Beyond qualified. APSP certified. Pick the certification that s right for you. APSP Service Education Programs CSP Certified Service Professional This certification program is for service industry experts looking to distinguish themselves and earn the highest level of certification available. Candidates qualify by having at least five years of industry experience and 24 hours of continuing education credits within the last three years. available online January 2015 CST Certified Service Technician This certification program is for experienced pool & spa service and repair technicians looking to focus and complete their skill set. We recommend that candidates have at least 1-2 years of experience in pool/spa service and repair to be successful on the certification exam. available online January 2015 CMS Certified Maintenance Specialist This certification program is for individuals who are interested in learning more about pool & spa maintenance basics. There is no experience prerequisite for this program; new and seasonal employees are welcome. Pool and Spa Basics Certificate This certificate program is for new employees in any facet of the pool industry who are interested in learning basic technical information on how pools work. There is no experience NEW! prerequisite for this program; new and seasonal employees are welcome. APSP Construction Education Programs CBP Certified Building Professional This certification program is for experienced pool & spa builders who are looking for the highest level of certification the pool & spa industry can offer. Candidates qualify by having at least five years of industry experience and 24 hours of continuing education credits within the last three years. Pool & Spa Construction Course (PSCC) This course is for novice and experienced builders who need to know more about building quality pools and spas; and for experienced pool contractors who want to enhance their technical expertise and build more challenging pools. This 24-hour course takes you through the APSP Builders Manual and gives you key information to conform to industry standards. APSP Hot Tub Education Program available online January 2015 CHTT Certified Hot Tub Technician This certification program is for individuals in the service industry who work with portable and permanently installed hot tubs and/or spas. There is no experience prerequisite for this program; new and seasonal employees are welcome. APSP Retail Education Program Retail Sales Associate Certificate Program (RSAP) This certificate program is for retail employees in entry-level, seasonal, and first-line supervisory positions who are interested in learning the essentials of pool, spa and hot tub systems and developing superior customer service. There is no experience prerequisite for this program; new and seasonal employees are welcome. The program is available for distance learning if you are unable to attend a live seminar. Distance learning opportunities include online course work or correspondence work done in your office with testing done at an approved testing center. Questions? Contact the APSP Career Institute at ci@apsp.org or call ext APSP.org The Association of Pool & Spa Professionals

4 Pool & Spa Builder and Designer Training CBP Certified Building Professional The CBP is highly sought after by those who know the value of certification to raise confidence with prospective customers and raise your industry visibility with pool and spa manufacturers, distributors and buying groups. Candidates qualify by having at least five years of industry experience and 24 hours of continuing education credits within the last three years. An optional five hour exam prep course is available live or online, to help you focus on the key content in the APSP Builder s Manual. You may opt to take the Pool & Spa Construction Course (PSCC) before testing, but it is not required if you meet the continuing education requirements. To earn this designation, you will need to pass a 150-question, closed book, multiple-choice exam. Get started today by completing the CBP application, available online at APSP.org. Visit APSP.org/Events for a listing of courses. The Manual APSP Builders Manual, 3rd Edition The APSP Builders Manual is a comprehensive guide to pool and spa construction and is widely regarded as the finest manual of its kind in the industry. Content is based on ANSI/APSP Standards for construction and maintenance of pools and spas. It covers topics including: planning and excavation, electrical requirements, structures, water features, heating, controls and other accessories, and hydraulics. This manual is the textbook for the Pool & Spa Construction Course and is the basis for the Certified Building Professional designation $349 $249 member price BEST SELLER Coming 2015! Spanish Edition CBP Certified Building Professional Study Pack Once you ve made the commitment to obtain the CBP designation get the tools you need to pass the exam. Pack Includes: APSP Builders Manual Pool & Spa Construction Workbook PDF Copies of all 13 ANSI/APSP Standards *Study pack is included with all in-person classes unless otherwise noted (Includes bulleted items above) $449 $319 member price The Workbook Pool & Spa Construction Workbook This workbook guides you through the APSP Builder Manual as you study $49 $29 member price The Manuals Set of all 3 Manuals: APSP Builders Manual, APSP Service Tech Manual, and APSP Hot Tub Technician Manual Own all three and keep these musthave technical manuals handy for all of your pool, spa, and hot tub needs $999 $699 member price PACKAGE DISCOUNT BEST SELLER Recertification Recertification for the CBP, CSP, CMS, CST, and CHTT programs helps to ensure that those who hold APSP Certifications are always at the forefront of the industry, well informed, and striving for professionalism. In order to recertify, each program requires 24 hours of continuing education credits per 3 years. We strongly recommend that you obtain at least 8 hours of credit each year to keep up with the industry and this recertification requirement. These credits can be obtained by attending continuing education seminars and training, either in person or online. You are responsible for keeping record of your continuing education credits, and resources for you to be able to keep more accurate records are becoming available with APSP. For more information, the APSP Career Institute at ci@apsp.org or call ext The Association of Pool & Spa Professionals APSP.org

5 Service Provider Training CSP Certified Service Professional The CSP is highly sought after by those who know the value of certification to raise confidence with prospective customers and raise your industry visibility with pool and spa manufacturers, distributors and buying groups. Candidates qualify by having at least five years of industry experience and 24 hours of continuing education credits within the last three years. Though there is no course requirement, an optional five hour exam prep course, the CSP Prep Course, is available live or online to help you focus on key content in the APSP Service Tech Manual. To earn this designation, you will need to pass a 150-question, closed book, multiple-choice exam. Get started today by completing the CBP application, available online at APSP.org. Visit APSP.org/Events for a listing of courses. CSP Certified Service Professional Study Pack Once you ve made the commitment to obtain the CSP designation, get the tools you need to pass the exam. Pack Includes: APSP Service Tech Manual CST Workbook PDF Copies of all 13 ANSI/APSP Standards (Includes bulleted items above) $449 $319 member price CST Certified Service Technician The CST is for experienced pool and spa service and repair technicians looking to focus and complete their skill set. In this 40-hour course you will learn key concepts including safety, water quality, structures and finishes, circulation, hydraulics, and electrical requirements. To earn this designation, you will need to participate in training, either live or via correspondence, and pass a 100-question, open book, multiple choice exam based on the APSP Service Tech Manual. Get started today by visiting APSP.org/Events to find a live class near you! Not able to attend a live training? Visit APSP.org/Store to register for a correspondence course and become certified on your schedule. CST Certified Service Technician Correspondence Course Take your skills and career to the next level without leaving your home or office for an extended period of time by signing up for the CST Certified Service Technician Correspondence Course. Using the APSP Service Tech Manual as the textbook, complete the companion workbook, and then take the exam at a location near you. Quick, convenient, and costeffective! This course provides 40 hours of continuing education. All required course materials are included $695 $495 member price The Workbook CST Certified Service Technician Workbook This workbook guides you through the APSP Service Tech Manual as you study $49 $29 member price available online January 2015 CMS Certified Maintenance Specialist The CMS is for individuals who are interested in learning more about pool and spa maintenance basics. There are no prerequisites for individuals wishing to earn this certification; new and seasonal employees are welcome. In this 20-hour course you will learn key concepts including safety, pool circulation and filtration, pool maintenance, and water quality. To earn this designation, you will need to pass a 75-question, open book, multiple choice exam based on the APSP Service Tech Manual. Get started today by visiting APSP.org/Events to find a live class near you! Not able to attend a live training? Visit APSP.org/Store to register for a correspondence course and become certified on your schedule. CMS Certified Maintenance Specialist Correspondence Course This course is an excellent way to get a seasonal employee ready for the work ahead, or for an experienced single-person pool maintenance provider to get the CMS designation without leaving your home or office for an extended period of time. Using the APSP Service Tech Manual as the textbook, complete the companion workbook, and then take the exam at a location near you. Quick, convenient, and cost-effective! This course provides 20 hours of continuing education. All required course materials are included $595 $395 member price The Workbook CMS Certified Maintenance Specialist Workbook This workbook guides you through the APSP Service Tech Manual as you study $29 $90 member price The Manual APSP Service Tech Manual The APSP Service Tech Manual is a valuable reference tool used by professionals throughout the pool and spa industry. Get comprehensive information about pool and spa technology and providing professional service and repair. The manual is the BEST textbook for the CSP Certified Service SELLER Professional, the CST Certified Service Technician and the CMS Certified Maintenance Specialist certification programs $349 $249 member price available online January 2015 The program is available for distance learning if you are unable to attend a live seminar. Distance learning opportunities include online course work or correspondence work done in your office with testing done at an approved testing center. APSP.org The Association of Pool & Spa Professionals

6 CHTT Certified Hot Tub Technician The CHTT designation shows your customers that you ve got the technical training to troubleshoot portable hot tub problems and get them back among the bubbles, fast! This 20-hour course will focus on the specialized and unique needs of technicians who service and repair different makes and models of portable hot tubs; particularly hot tub installation, structures and finishes, service and maintenance, water chemistry, seasonal care and troubleshooting. To earn this designation you will need to pass a 50-question, open book, multiple choice exam based on the APSP Hot Tub Technician Manual. Get started today by visiting APSP.org/Events to find a live class near you! Not able to attend a live training? Register for a correspondence course and become certified on your schedule. CHTT Certified Hot Tub Technician Correspondence Course Show your customers that you have the technical training to get them back among the bubbles, fast through the CHTT Correspondence Course without leaving your home or office for an extended period of time. Using the APSP Hot Tub Technician Manual as the textbook, complete the companion workbook, and then take the exam at a location near you. Quick, convenient, and cost-effective! This course provides 20 hours of continuing education. All required course materials are included $595 $395 member price Spa & Hot Tub Service Provider Training available online January 2015 The Manual APSP Hot Tub Technician Manual The APSP Hot Tub Technician Manual is a valuable reference tool used by professionals who service and repair portable hot tubs. The manual is the textbook for the CHTT Certified Hot Tub Technician certification program $349 $249 member price The Workbook CHTT Certified Hot Tub Technician Workbook This workbook guides you through the APSP Hot Tub Technician Manual as you study $49 $29 member price BEST SELLER Get Your Next Job With APSP's New Career Center POST. INTERVIEW. HIRE. Post jobs on the APSP Career Center and find your next superstar for a fraction of the cost of using commercial boards and newspapers! Career Advancement Made Easy Start here when you are taking your career to the next level. Your dream job is just a click away. Create your profile today! Visit Jobs.APSP.org The Association of Pool & Spa Professionals APSP.org

7 Retail Sales Training The Program Retail Sales Associate Program The RSAP Retail Sales Associate Program is a great way to get your new hires off to a quick start, and inspire your existing staff to improve technical and customer service skills without leaving the office. Build employee confidence and skills when you make the RSAP part of your company training requirement. The RSAP provides comprehensive education and training for retail employees in entry-level, seasonal, and first-line supervisory positions, covering the essentials of pool, spa and hot tub systems and the development of superior customer service. A final exam is available online; those who successfully complete this exam will receive a certificate of completion. Retail Sales Associate Training Program Package Shorten the time needed to make new employees productive and profitable. The APSP Retail Sales Associate Training Program gives new employees grounding on basic technical information, as well as sharpening their customer service skills and sales techniques. In no time, your new hires will be working competently alongside experienced employees. The program covers pool, spa, and hot tub environments. Tools employees need to complete the training: Retail Sales Associate Manual Retail Sales Associate Technical Workbook Retail Sales Associate Customer Service Workbook Raving Fans, Ken Blanchard s best seller Retail Sales Associate Online Certificate Assessment Optional: Retail Sales Associate Facilitator s Technical Guide (Includes bulleted items above) $279 $199 member price Retail Sales Associate Facilitator s Technical Guide When combined with APSP s Retail Sales Associate Training Program, this guide can reduce the time it takes to make your employees productive and profitable. The Facilitator s Technical Guide gives you step-bystep instructions to create a customized training program on pool, spa, and hot tub technical information, sales techniques, and customer service skills. Employees can complete the Retail Sales Associate Training Program at their own pace. Your active participation helps ensure the best results for then and for your business $49 $29 member price The Manual Retail Sales Associate Manual This manual provides more than 200 pages of practical, technical information to help your retail sales associates provide the highest-quality customer service. Topics include: health, safety, structures, finishes, electricity, hydraulics, pumps, filtration, heaters, water chemistry, chemical feeders, maintenance, and pool and spa covers. Also, a glossary of industry terms is included $179 $129 member price The Workbook Retail Sales Associate Customer Service Workbook Combined with Raving Fans, this workbook helps employees achieve wildly successful customer service skills $49 $29 member price Retail Sales Associate Technical Workbook Combined with the Retail Sales Associate Manual, this workbook provides an interactive and engaging review of pool, spa, and hot tub system fundamentals and the basic technical knowledge necessary to be a top-notch retail sales professional $49 $29 member price Retail Sales Associate Online Certificate Assessment Give employees an opportunity to demonstrate their knowledge and increase their professional standing with this online certificate assessment. Those who pass the exam will receive a personalized certificate, suitable for wall display, to showcase their commitment to excellence. Note: Employees must complete the RSAP workbooks listed above to take the assessment and earn certificates. The pricing listed below is per assessment. RSAP_Exam $49 $34 member price As an educator and retail business owner, I have found the RSAP program to be an extremely valuable product. Training new employees with a concise resource of product knowledge gives the owner and the trainee a road map. The program gives a jump start to becoming more comfortable assisting customers and producing revenue more quickly. The customer service portion of this training is invaluable. It teaches important relationship building skills that help in increasing and maintaining your customer base. Sandy Bradbury, Bradbury s Waterin Hole, Inc., Columbus, IN APSP.org The Association of Pool & Spa Professionals

8 Self Study & Online Education If you can t get away from your home or office, take advantage of our self-paced correspondence and online education programs. Affordable Online Webinars Train your whole office without the expense of traveling to a training event! APSP offers a library of excellent training webinars, minutes in length and available 24/7 on your computer. Topics range from troubleshooting water quality issues, to creating a warehouse safety plan, to business opportunities associated with new ADA requirements. Visit Education.APSP.org for an updated listing of all APSP webinars. CHTT Certified Hot Tub Technician Correspondence Course Take your skills and career, without leaving your home or office for an extended period of time, to the next level by signing up for the APSP CHTT Correspondence Course. Using the APSP Hot Tub Technician Manual as the textbook, complete the companion workbook and then take the exam at a location near you. Quick, convenient, and cost effective! This course provides 20 hours of continuing education. Materials are included in the correspondence course $699 $499 member price CST Certified Service Technician Correspondence Course Take your skills and career to the next level by signing up for the CST Correspondence Couse. Using the APSP Service Tech Manual as the textbook, complete the companion workbook, and then take an exam at a location near you. Quick, convenient and cost-effective! This course provides 40 hours of continuing education. Materials are included in the correspondence course $699 $499 member price CMS Certified Maintenance Specialist Correspondence Course An excellent way to get a seasonal employee ready for the work ahead or for an experienced single-person pool maintenance provider to get the CMS designation. Using the APSP Service Tech Manual as the textbook, complete the companion workbook, and then take an exam at a location near you. Quick, convenient and cost-effective! This course provides 20 hours of continuing education. Materials are included in the correspondence course $699 $499 member price Basic Training for Non-Technical Employees APSP has partnered with Xmente to offer its "Basic Training on How Pools Operate", a web-based, self-directed training course to teach new employees the basics of pool operation, equipment, terminology and beginning water chemistry. For more information or to purchase, visit APSP.org/BasicTraining. Online Education APSP online courses provide education and training from a source you can trust. Now you can access webinars, classes and training on business and technical content, and get APSP certified online when you re ready. It s available 24/7 when it s convenient for you. Great new online programs CBP Certified Building Professional Prep Course* CSP Certified Service Professional Prep Course* NEW: Pool & Spa Basics Certificate Course Affordable Online Webinars CHTT Certified Hot Tub Technician Course (January 2015) CST Certified Service Technician Course (January 2015) CMS Certified Maintenance Specialist Course (January 2015) * Certification exams must be taken in a proctored location For more information, visit Education.APSP.org * CBP/CSP exams must be taken in a proctored location You re the Trainer! This course, based on the best-seller Learning to Teach, is designed to help you train people whether employees in your workplace or people are attending your classes. Your active participation will help to ensure the best results for both you and your trainees. If you know your subject, but haven t ever taught a class, this course is a must. The self-study course is required for Certification as an APSP Instructor. If you would like to teach APSP programs in your workplace or in your community, you must hold the CBP or CSP designation and complete an Instructor Application and Agreement. Contact the APSP Career Institute at ci@apsp.org for more information $299 $199 member price Pool & Spa Basics Manual Build your business success by ensuring your new industry hires have a strong foundation of pool and spa basics. This manual addresses the needs of those new to the industry. The manual focuses on key topics including pool and spa operational basics, identification of construction types, equipment basics, maintenance, electrical theory, water testing and treatment, and practical information on how to protect yourself and others from legal issues (PDF version) $99 $79 member price The Association of Pool & Spa Professionals APSP.org

9 Maximize Your Time Upcoming APSP Education Dates! & Get Certified Today! DATE SHOW NAME LOCATION COURSES OFFERED September 29-October 3, 2014 Long Island Chapter Tech School Holtsville, NY CST October 16-19, 2014 North Texas Chapter Education Expo Plano, TX CMS, CST, PSCC October 21-24, 2014 Metro Chapter Tech School Hamilton, NJ PSCC October 27-31, 2014 Long Island Chapter Tech School Holtsville, NY PSCC, CBP Prep November 2-5, 2014 International Pool Spa Patio Expo Orlando, FL PSCC, CST, CHTT, TTT November 3-6, 2014 CONSPA Chapter Tech School Southbury, CT CMS November 17-21, 2014 Long Island Chapter Tech School Holtsville, NY CST January 12-15, 2015 Mid-America Pool & Spa Show Schaumburg, IL CMS, CST January 14-17, 2015 Southwest Pool & Spa Show San Antonio, TX PSCC, CSP Prep, CBP Prep, CST, CMS January 25-29, 2015 Atlantic City Pool & Spa Show Atlantic City, NJ PSCC, CSP Prep, CBP Prep, CHTT, TTT February 2-5, 2015 Southeast Pool & Spa Show Charlotte, NC CMS, CST February 9-13, 2015 Region 2 Tech School Ocean City, MD CMS, CST March 2-6, 2015 Penn Jersey Chapter Tech School West Chester, PA CMS, CST Training Near You! TTT Train the Trainer Pool & Spa Construction Course Additional dates and locations are being added daily! APSP.org/Events APSP.org The Association of Pool & Spa Professionals

10 Education FAQs What are the requirements for continuing education? Recertification for the CBP, CSP, CMS, CST, and CHTT programs helps to ensure those who hold APSP certifications are always at the forefront of the industry well informed and striving for professionalism. In order to recertify, each program requires 24 hours of continuing education credits per three years. We strongly recommend that you obtain at least 8 hours of credit each year to keep up with the industry and this pool recertification requirements. These credits can be obtained by attending continuing education seminars and training, either in person or online. You are responsible for keeping record of your continuing education credits. For more information, the APSP Career Institute at ci@apsp.org or call ext What are the books that I need to take one of the APSP Certification designation exams? CBP/PSCC: APSP Builders Manual, 3rd Edition CSP/CMS/CST: APSP Service Tech Manual, 4th Edition CHTT: APSP Hot Tub Technician Manual When will I receive my results for my certification exam? Please allow up to four weeks after testing for processing of testing results. How do I know if I am eligible for an APSP Certification exam? CBP/CSP Exam: Candidates for the CBP Certified Building Professional or CSP Certified Service Professional must have at least five years of industry experience and 24 hours of continuing education credits in the last three years. For more information, visit APSP.org/CBP or APSP.org/CSP. CST Exam: You should have at least 1-2 years of experience in pool and/or spa service and repair to expect to be successful on this certification exam. For more information, visit APSP.org/CST. CMS Exam: There are no prerequisites; new and seasonal employees are welcome. For more information, visit APSP.org/CMS. What are the next dates and times for APSP certification designation testing in my local area? Visit APSP.org/Events for a list of upcoming testing dates and locations. Career Center Start here to get your dream job or to find your next superstar! Post. Interview. Hire. Post jobs on the APSP Career Center and find your next superstar for a fraction of the cost of using commercial boards and newspapers! Career Advancement Made Easy Take your career to the next level using our career center. Your dream job is just a click away. Create your profile today! Visit Jobs.APSP.org. What s my education development plan after obtaining my CMS, CST, or CHTT certification? Congratulations on your achievements! We re excited that you want to continue your professional development to advance your career. Candidates for the Certified Building Professional or Certified Service Professional exam must have at least five years industry experience and evidence of 24 hours of continuing education from the past three years. How can I set up a proctor in my area to take a correspondence or online test in my area? Please the APSP Career Institute at ci@apsp.org or call ext. 274 and we can arrange for a proctor in your area. The proctor may charge a fee for their services that you will be responsible for. What are the Long Island, NY licensure requirements? Long Island, NY requires all pool builders, service contractors, and maintenance contractors to hold a special endoresement on their Home Improvement Contractor s License in order to build, service, or maintain swimming pools, spas, and hot tubs. For more information, visit NespaPool.org. How long is my APSP certification valid? All APSP certifications are valid for three (3) years from their year of issuance and expire on December 31 of that year. For example, certifications issued in 2014 will expire December 31, 2017; certifications issued in 2015 will expire December 31, What will I receive once I pass the exam? APSP Members who pass the exam will receive a certificate that may be displayed, showing they are certified. They will also receive a pocket certificate they may carry with them. Promotional items may be purchased through APSP, and are solely for APSP member use. Certification logos are also available to APSP members, on request, from the APSP Career Institute. You may use these in your marketing and on your website, as long as your APSP membership remains current. Non-Members who pass the exam will receive a certificate that may be displayed in their place of business, showing they are certified. However, they are not able to use the APSP or certification logos for any purpose, unless required by local licensing regulations. If you are employed by a non-member company and would like to receive certification/apsp logos for your use, your company will need to become a current member. For more information, APSP Member Services at memberservices@apsp.org or call ext Recertification Recertification for the CBP, CSP, CMS, CST, and CHTT programs helps to ensure that those who hold APSP Certifications are always at the forefront of the industry, well informed, and striving for professionalism. In order to recertify, each program requires 24 hours of continuing education credits per 3 years. We strongly recommend that you obtain at least 8 hours of credit each year to keep up with the industry and this recertification requirement. These credits can be obtained by attending continuing education seminars and training, either in person or online. You are responsible for keeping record of your continuing education credits, and resources for you to be able to keep more accurate records are becoming available with APSP. For more information, the APSP Career Institute at ci@apsp.org or call ext The Association of Pool & Spa Professionals APSP.org

11 2015 Must Attend Programs & Events Visit APSP.org/Events for a list of upcoming industry events. Get Recognized! 2015 International Awards of Excellence Program Submission site opens on January 15, 2015 APSP s International Awards of Excellence Program (AOE) is an exclusive event that recognizes and rewards installations of pools, spas, and hot tubs that showcase the most beautiful and creative work in the pool, spa, and hot tub industry. Hundreds of entries are submitted each year, representing member firms across the United States and around the world. Being an AOE recipient gives you unlimited recognition opportunities. Not only do you have a wonderful marketing tool for your company but you also have MEMBERS ONLY the opportunity to receive the national and international exposure that your project deserves. View our 2014 Award winners in our Inspiration Gallery at For more information, APSP Member Services at memberservices@apsp.org or call ext APSP Fellows Program: The APSP Fellows Program was conceived to honor industry professionals whose contributions to the pool and spa industry have enhanced the industry s professionalism. Established in 2012 by the APSP Board of Directors, this peer nominated honor recognizes leaders who were industry trailblazers or have demonstrated a lifelong commitment to the industry s development. APSP Fellows are nominated from all segments of the industry and may be honored after death. The list of the APSP Fellows: Jana Auringer, The Pool Lady Steve Barnes, Pentair Aquatic Systems Bob Baron, CBP, CSP, Baron Pool Service Carvin DiGiovanni, The Association of Pool & Spa Professionals Rick English, CBP, English Pool Consulting Al Inglin, Formerly with Aqua Pool Service & Spa Dan Johnson, CBP, Swim Inc. Ron Lacher, CBP, Pool Engineering Mark Laven, Latham International Paulette Pitrak, Northeast Spa and Pool Association Albert Rizzo, CBP, CSP, Rizzo Pools Tom Seechuk, Formerly with LaMotte For more information, the APSP Career Institute at ci@apsp.org or call ext Get Involved Join a Council APSP Councils represent business segments in the pool, spa, and hot tub industry including manufacturers, manufacturers agents, builders, retailers, and service technicians. Councils provide opportunities to identify needs within their business segments as well as leadership opportunities and a forum for networking and exchanging ideas. APSP Councils include the following: Builders Council, Service Council, Retail Council, Hot Tub Council, Manufacturers Council, and the Manufacturers Agents Council. For more information, APSP Member Services at memberservices@apsp.org. Join the APSP WAVE Young Professionals Network The WAVE Network, targeted to the next generation of pool, spa, and hot tub professionals, is a group of forward-thinking APSP members who are the industry s and association s future. Members are able to MEMBERS ONLY MEMBERS ONLY advance their company and career by making invaluable connections with other future industry leaders their age who face the same challenges and opportunities in the pool, spa and hot tub business. For more information, wave@apsp.org. Events 2015 International Pool Spa Patio Expo Education If you re attending the 2015 International Pool Spa Patio Expo, then you won t want to miss out on APSP education. Make plans now to attend top-notch technical education taught by industry experts. Attending is a great way to get the continuing education credits you need to recertify for your APSP certification designation. For more information, the APSP Career Institute at ci@apsp.org National Water Safety Month National Water Safety Month (NWSM) is celebrated throughout the month of May. Your participation helps spread the word about safe water enjoyment, and also can help you gain significant exposure for your business. Visit APSP.org/NWSM for more information about how you can promote safety all year long. We re interested in hearing how you plan to promote the safe enjoyment of water to consumers. Tell us about your special event or marketing strategy, and we ll promote it on APSP s website and social media outlets. We d also be interested in potentially partnering with you on any water safety events you have scheduled. We re accepting information on a rolling basis. For more information, APSP Member Services at memberservices@apsp.org. WAVE has provided me the opportunity to meet a new generation of the swimming pool industry. Exchanging ideas and helping others with obstacles we all encounter, enables our industry to grow stronger especially as new faces become a part of APSP. WAVE is the best place for young people to network within the swimming pool industry. Dustin Watters, CBP, Vice President Watters Aquatech Pools & Spas APSP WAVE Young Professionals Network Co-Chair Las Vegas, NV APSP.org The Association of Pool & Spa Professionals

12 APSP Certification Designation Marketing Tools Materials designed for current APSP CBP and CSP designation holders. Items for the CBP Certified Building Professional Designation CBP personalized self inking stamp $45 each member price CBP personalized round handheld embosser $85 each member price CBP personalized gold embossing labels *Accessory for the handheld embosser (Box of 40) $15 each member price Personalized round handheld embosser insert for dual certifications *For individuals with both the CBP and CSP designation $60 each member price Items for the CSP Certified Service Professional Designation CSP personalized self inking stamp $45 each member price CSP personalized round handheld embosser $85 each member price CSP personalized gold embossing labels *Accessory for the handheld embosser (Box of 40) $15 each member price MEMBERS ONLY BEST SELLER MEMBERS ONLY Personalized round handheld embosser insert for dual certifications *For individuals with both the CBP and CSP designation $60 each member price Decals Use these decals on your storefront or vehicle window to show customers that you have earned an APSP certification. CBP Certified Building Professional decal pack $10 member price CSP Certified Service Professional decal pack $10 member price CST Certified Service Technician decal pack $10 member price CMS Certified Maintenance Specialist decal pack $10 member price CHTT Certified Hot Tub Technician decal pack $10 member price Patches Demonstrate your company s commitment to providing quality service by proudly displaying your certifications and achievements to your customers with these colorful embroidered patches. 65-PCH-CBP Certified Building Professional 65-PCH-CSP Certified Service Professional 65-PCH-CST Certified Service Technician 65-PCH-CMS Certified Maintenance Specialist 65-PCH-CHTT Certified Hot Tub Technician $5 each member price MEMBERS ONLY MEMBERS ONLY The value of having APSP certifications has enriched our business two fold. It has given our team education opportunities that help advance them in their careers. Also, it adds value to the consumer because it tells them that we stay up-to-speed with new technologies and cutting edge techniques in all aspects of our business. Michael Moore, CBP Design Consultant Morehead Pools, Shreveport, LA The Association of Pool & Spa Professionals APSP.org

13 APSP Certification Designation Marketing Tools The CBP and CSP Toolkit Package You ve earned your CBP Certified Building Professional or CSP Certified Service Professional designation now purchase the tools that help you demonstrate to your customers your commitment to superior knowledge, skill and performance. This premier customized piece will help you stand out from your competition and give you the professional image you need to win new jobs. Visit APSPCustomized.org to purchase. Toolkit Packages Increase your business success when you use these customizable toolkits when prospecting to new or existing customers. Visit APSPCustomized.org to purchase. Customized CBP Toolkit Package Includes: Folder CBP Brochure CBP Decal (5 pack) CBP Rack Card 50 pack $349 member price Customized CSP Toolkit Package Includes: Folder CSP Brochure CSP Decal (5 pack) CSP Rack Card 50 pack $349 member price Don t want the package? Purchase the items separately. Decals CBP Decal CSP Decal 5 pack $10 member price Folders: 50 pack $79 member price Personalized Brochures: CBP Brochure CSP Brochure 5 pack $10 member price Personalized Rack Cards: CBP Rack Card CSP Rack Card 50 pack $79 member price Customize Your Company s In-House Professional Development using APSP Educational Tools! Why spend valuable resources sourcing expert instructors to lead your company s in-house professional development training, when you can customize the training yourself using APSP training materials? It s a great way to get the customized employee training you need at an affordable price. APSP training materials are found on pages 1-6 in this catalog. For more information or to get an analysis of how APSP resources can help you customize GREAT IDEA! your company s in-house training, the APSP Career Institute at ci@apsp.org. APSP.org The Association of Pool & Spa Professionals

14 APSP Chapters Did you know that more than 30 chapters comprise the backbone of APSP s local activities? In addition to building bridges with local professional communities, APSP chapters extend exceptional local service to members, provide support, increase awareness about local government relations issues, and help spread knowledge and networking to each member s unique geographic area. APSP chapters are vital to member participation at the grassroots level and are instrumental in shaping the future of the pool, hot tub, and spa industry. Chapter Events: Visit APSP.org/Events to see upcoming chapter events. Upcoming Events: Reach more than 5,000 APSP members when you send us your upcoming events to be included on our website and in our monthly newsletters. In order to get attention for your events, we need to know what event you have planned. Please your events to APSP Chapter Services at chapterservices@apsp.org. Customizable Websites - Available to APSP Chapters! If you haven t reserved your free and customizable website, do it now. It s a great way to keep your chapter members informed of upcoming events and information. If you re a chapter leader who is interested, APSP Chapter Services at chapterservices@apsp. org or call ext Become an APSP Membership Ambassador: The Membership Ambassador Program (MAP) allows current APSP members to spread the word about what APSP does for your business as well as the industry. As a Membership Ambassador, you can recruit new APSP members and earn income without any cost or obligation. Become an APSP Membership Ambassador today! For more information, APSP Member Services at memberservices@apsp.org. Want to Join Your Local Chapter? APSP Chapter Services at chapterservices@apsp.org NEW! FREE! APSP Chapters As of October 2014 North Central M. New England Sacramento Southern California Southern Nevada Central Arizona Central States Mid- South Midwest Greater St. Louis Michigan Indiana Mid Tennessee Ohio-Kentucky Central Virginia North Carolina South Carolina Chesapeake Mid-Atlantic Tidewater NESPA Chapters: Capital District (Eastern NY state) CONSPA (CT) Long Island (Long Island, NY) Metro New York-New Jersey (Greater New York City and northern NJ) Penn-Jersey (Eastern PA and southern NJ) North Texas Alabama Georgia Southern Arizona Chartered Unchartered NESPA (Northeast Spa & Pool Association, APSP Affiliate) Inactive No chapter Greater Austin South Texas Greater Houston Don t see a chapter in your area? For more information on how to start a chapter in your area, APSP Chapter Services at chapterservices@apsp.org. Joining your local chapter is the best way to be the first to know about changes with specific state issues regarding permitting, codes, licensing and water restrictions. Shawn Still, Olympic Pool Plastering, Norcross, GA Immediate past president and board member of the APSP Georgia Chapter 12 APSP.org The Association of Pool & Spa Professionals

15 Membership Marketing Tools Tools to market yourself to your customers and prospects Enhance your listing on the APSP Member Locator for Consumers The APSP professional certification designations, CBP Certified Building Professional and CSP Certified Service Professional, are featured on the Member Locator for MEMBERS ONLY Consumers. When a member from your company earns their APSP CBP or CSP designation, that designation logo is added to the locator and your listing is featured higher on the locator. We offer affordable opportunities for you to increase the visibility of your listing to help you reach your target audience quickly. Visited by thousands of consumers each month, enhancing your listing and having multiple branch locations listed is a great way to build sales. All APSP members get one free listing. Members can check out their free listing by going to APSP.org/MemberLocator. Enhanced Company Listing Options Premium Upgrade Listing: $295 each Become completely accessible includes live website, improved listing ranking, click to mobile feature, and color logo. Click to mobile is a new premium feature that allows consumers to send location information and driving directions from the APSP Member Locator for Consumers directly to their mobile device. Additional Branch Offices/Locations: $150 each Showcase all of your locations to prospective customers includes company name, address, phone, and address. APSP Members get one free listing. APSP Exchange is a members-only online community allowing active members to access comprehensive industry information. APSP has created this private online community so members can congregate, connect, and collaborate. All updates to your contact profile or company account performed through the APSP Exchange are immediately updated in our member database. Visit APSP.org/Exchange to access these tools. APSP wants you to be successful and has set up tools on the APSP Exchange that you can customize to reach new business and retain existing customers. The APSP Marketing Toolkit This toolkit features a host of dynamic content, including logos, videos, social media templates and tip sheets all in an effort to help you better reach existing and prospective consumers. Seasonal content will be featured, allowing you to cut and paste or personalize for your unique marketing needs. Access all of the information at APSP.org/MarketingToolkit. Radio Advertising Download this customizable 60-second radio spot, which features 22 seconds of space for you to market to local consumers and reach new consumers or connect with existing ones. Consumer Safety Resources Whether through its affinity partners, manuals, or brochures, APSP realizes the value in sharing safety information to keep you and your employees safe and OSHA compliant. We also realize it s important to talk about safety with your customers so that they can get the most enjoyment and satisfaction from your product, installation or service. Download and share these resources at APSP.org/WorkerSafety. APSP Decals Enhance your prestige and credibility! Display the APSP member logo to remind customers that you belong to the world s leading association of pool, spa, and hot tub professionals committed to public safety, reputable service and excellence APSP member sticker - 6 inch (Pack of 10) $11 member price APSP member oval decal 14 inch (Pack of 5) $10 member price APSP lapel pin $6 each member price MEMBERS ONLY MEMBERS ONLY MEMBERS ONLY My company values APSP s online resources, education courses, discounts and marketing tools. APSP s quality education programs are affordable, increase my business credibility, help me make valuable industry connections, and give my team opportunities to continually improve their skills. Carla R. Sovernigo, Alka Pool Construction Ltd., Burnaby, British Columbia, Canada APSP.org The Association of Pool & Spa Professionals

16 APSP Membership Benefits Non-Member Rate Member Rate APSP helps you grow your business! 3 Member Locator for Consumers. FREE N/A 3 Exclusive use of the APSP logo. FREE N/A 3 Marketing tools to help reach consumers. FREE N/A 3 Huge savings on credit card processing fees. FREE N/A 3 International Awards of Excellence. $149 per entry or less N/A 3 Knowledge of consumer and economic trends. $299 annually N/A 3 Industry and consumer research. Rates vary Rates much higher 3 Certification. Rates vary Rates much higher APSP connects you to the industry! 3 APSP Chapters nationwide. FREE N/A 3 Serve on an APSP council. FREE N/A 3 Discounts on networking events and shows. Rates vary Rates much higher APSP helps you reduce your liabilities! 3 Technical expertise and tools. FREE N/A 3 Special low rates on liability insurance. FREE N/A 3 ANSI/APSP Standards. $69 per $129 per 3 Reduced rate on OSHA required HAZMAT information. $99* $295 APSP fights for your interests! 3 Advocacy at federal, state, and local level. FREE N/A 3 Accessibility to, and interpretation of, legislative & regulatory activity. FREE $20,000 APSP keeps you informed! 3 APSP Quarterly magazine. FREE N/A 3 MyAPSP monthly e-newsletter. FREE N/A 3 APSP s members only online portal. FREE N/A 3 Webinars. FREE N/A 3 Online education. Rates vary Rates much higher * Prices vary depending on number of locations and type of membership. Join Now! APSP.org/Join or call ext APSP.org The Association of Pool & Spa Professionals