WARRANTY AND MAINTENANCE RECORD

Transcription

1 WARRANTY AND MAINTENANCE RECORD 15A_CPE_0030_Anglais_UK.indd Couv1 14/11/ :13:38

2 PEUGEOT contractual warranties certificate PEUGEOT contractual warranties This certificate must be completed and stamped by the selling dealer in order to validate the PEUGEOT contractual warranties. Application of the said warranties is dependent on the carrying out of periodic maintenance, as detailed in your service schedule, evidence of this being provided by the completed counterfoils in this booklet. The PEUGEOT contractual warranties take effect from the effective day of delivery of the new vehicle to the customer (warranty start date entered on this page). Details of the PEUGEOT contractual warranties provided for the customer s vehicle and their conditions of application are given in this booklet. SELLING DEALER Vehicle prepared according to the schedule defined by the manufacturer. Identification of the vehicle V.I.N. Warranty start date Warranty end date Model: Fuel: Engine: Power output: kw/hp Country : Dealer account number : Stamp of the PEUGEOT selling dealer Registration: The routine servicing plan specific to your vehicle was given to you at handover. This document can be found in your vehicle s handbook pack. If this document is missing, - your dealer or any Peugeot Authorised Repairer will be able to supply a replacement or - you can print it yourself from your MyPeugeot personal space* on the Peugeot website * available depending on country You are advised to retain any invoices or documents relating to work carried out on your vehicle. In the event of resale of the vehicle, please ensure that all of the vehicle documents are given to the new owner. 15A_CPE_0030_Anglais_UK.indd Couv2 14/11/ :13:40

3 Contents If your vehicle has the Peugeot Connect Assistance system, use the localised assistance call service button For assistance in the UK ring For assistance in Europe call one of the following numbers: For hard-of-hearing or speech-impaired cutomers, an SMS text message number is available: days a week 24 hours a day This book describes in detail the warranty conditions, the service schedules and the maintenance recommendations that apply to your vehicle and provides a record of the services carried out. Certificate of warranty on the inside cover Welcome p. 2 Warranties, sales terms and conditions p The PEUGEOT contractual warranties at a glance p. 3 Manufacturing defects contractual warranty p. 4-7 Paintwork contractual warranty p. 8 Anti-perforation contractual warranty p PEUGEOT routine servicing p Maintenance recommendations p Maintaining the bodywork p Maintenance of leather interiors p. 19 Lubricants: recommendations p Service record p Anti-perforation contractual warranty inspections p PEUGEOT SERVICES p. 30 PEUGEOT ASSISTANCE p. 31 Additional One Year of Warranty provided by UK dealers for vehicles sold and registered in the UK p. 32 Odometer Replacement p. 35 Change of address or owner p A_CPE_0030_Anglais_UK.indd 1 14/11/ :13:40

4 Welcome Dear customer, As you have just taken possession of your new PEUGEOT, we would like to say thank you for choosing us. As we at PEUGEOT know our vehicles perfectly, we recommend that you entrust all maintenance to a PEUGEOT authorised repairer. They will advise you on the operations most suited to the conditions of use of your vehicle. This will ensure that the safety, performance and reliability of the vehicle are maintained. Thanks to the skills of the PEUGEOT network, you can be sure that all the operations laid down by the manufacturer will be carried out. This booklet describes in detail the warranty conditions, the servicing plan (see note at bottom of inside cover) and the recommendations for use that apply to your vehicle. Please read it carefully, keep it safe and present it whenever you visit the PEUGEOT network. 2 15A_CPE_0030_Anglais_UK.indd 2 14/11/ :13:41

5 The PEUGEOT contractual warranties at a glance MANUFACTURING DEFECTS CONTRACTUAL WARRANTY: All parts (except maintenance and wear) Components of the hybrid drive train identified as being faulty* PAINTWORK CONTRACTUAL WARRANTY: Original bodywork paint or lacquer defect ANTI-PERFORATION CONTRACTUAL WARRANTY: Perforation caused by corrosion from the inside PEUGEOT ASSISTANCE: Breakdown that immobilises the vehicle, covered by the contractual warranty * Refer to the section on page 7 specific to the electric components of hybrid vehicles For details of the 3 rd year contractual warranty, see page 32. Sale date 1 year 2 years + 1 year 2 years CV 3 years PV 5 years or 60,000 Miles** 5 years CV 12 years PV years PV: Passenger Vehicle, CV: Commercial Vehicle ** ending at whichever term is reached first The provisions common to the different PEUGEOT contractual warranties: Your new vehicle is covered by each of the PEUGEOT contractual warranties from the warranty start date entered in the warranties certificate in the servicing booklet, for the period indicated and without mileage limit, unless particular provisions to the contrary apply, which have been brought to your attention. In order to benefit from having work carried out on your vehicle free of charge under the various PEUGEOT contractual warranties, you must entrust such work only to a PEUGEOT authorised repairer. The benefits of the PEUGEOT contractual warranties are not subject to repairs and servicing that are not covered by these warranties having been carried out by a PEUGEOT authorised repairer. The provisions of the PEUGEOT contractual warranties do not reduce or exclude the legal guarantee against hidden defects and the legal guarantee of conformity that benefit the consumer. The PEUGEOT contractual warranties are applicable for as long as your vehicle remains registered and driven in the countries of the European Union* or in the following countries or territories: Albania, Andorra, Bosnia Herzegovina, Gibraltar, Iceland, Kosovo, Liechtenstein, Macedonia, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Vatican. If your vehicle is resold, its successive purchasers will benefit from the various PEUGEOT contractual warranties until their respective dates of expiry, provided that the conditions of application of these warranties have been fulfilled by you and each of them. For this reason, you undertake to inform your purchaser of the conditions of application of these warranties. * at the time of printing the Warranty and Maintenance Record, the European Union consists of the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. 3 15A_CPE_0030_Anglais_UK.indd 3 14/11/ :13:41

6 Manufacturing defects contractual warranty In addition to the legal guarantee against hidden defects and the legal guarantee on conformity, PEUGEOT MOTOR COMPANY - Pinley House, 2 Sunbeam Way, Coventry CV3 1ND - guarantees your new vehicle against all manufacturing defects for a period of 2 years with no mileage limit, unless particular provisions to the contrary apply, which have been brought to your attention, from the date of its delivery to you personally or to your representative. This date is shown on the "Certificate of warranty" in the "Warranty and Maintenance Record" which was given to you with the vehicle. This warranty is extended to 5 years or 60,000 miles, whichever comes first, for the components of the drive train on hybrid vehicles listed on page 7. What the manufacturing defects contractual warranty covers: Other than the restrictions mentioned below, your vehicle s contractual warranty covers the repair or replacement, free of charge, of the parts recognised to be faulty by PEUGEOT or its representative as well as the labour necessary to repair the vehicle. This operation may be performed using either new parts or standard exchange parts at the sole discretion of the manufacturer or of its representative. Also, if your vehicle is immobilised as a result of a breakdown covered by the warranty, PEUGEOT or its representative will cover any costs of repair on the spot or of recovery of your vehicle to the nearest PEUGEOT authorised repairer over a maximum distance of 60 miles. Please note that: work carried out under the contractual warranty does not have the effect of extending the warranty. In particular, the replacement of a part during work carried out under warranty does not extend the period of cover of the warranty. The contractual warranty covering the replaced parts expires on the date of expiry of your vehicle s warranty, unless there are contrary legal provisions. parts replaced under the contractual warranty become the property of PEUGEOT. 4 15A_CPE_0030_Anglais_UK.indd 4 14/11/ :13:42

7 Manufacturing defects contractual warranty What the manufacturing defects contractual warranty does not cover: Maintenance and adjustments: maintenance and servicing operations necessary for the correct operation of your vehicle, mentioned in the Warranty and Maintenance Record, the addition of additive and the replacement of the particle emission filter at the appropriate mileages and the replacement of consumable parts such as the oil, air, fuel or passenger compartment filters, adjustments or resets (tracking, wheel balancing, front suspension, doors, etc.), the replacement of parts that are subject to normal wear associated with the use of the vehicle, its mileage or its geographic or climatic environment, if this replacement is not the consequence of a fault. This concerns the following parts: brake pads, linings and discs, tyres, clutch, drive belts, suspension dampers, wiper blades, sparking plugs, bulbs, dry cell batteries and fuses, ball joints, wheel bearings, floor carpets. Use of the vehicle: vibration and noise linked with the operation of the vehicle, deterioration such as discolouration, alteration or distortion of parts due to normal ageing, damage caused by the use of fluids, parts or accessories which are not genuine or of equivalent quality, as well as the use of unsuitable or poor quality fuels and the use of any additional additive not recommended by PEUGEOT, damage caused by natural phenomena, hail, flooding, lightning, storms or other atmospheric hazards, as well as damage caused by accidents, fire or theft, the consequences of repairs, conversions or modifications which may have been carried out on your vehicle by companies which are not approved by the manufacturer, as well as the consequences of fitting accessories which are not approved by the latter, the tyres, which are guaranteed directly by their respective manufacturer. The PEUGEOT network will be able to assist you in approaching the latter, any other costs which are not specifically covered by this contractual warranty or by the legal guarantee, in particular the costs incurred as a result of the vehicle being off the road, such as loss of enjoyment or use, etc. 5 15A_CPE_0030_Anglais_UK.indd 5 14/11/ :13:44

8 Manufacturing defects contractual warranty What you should do to benefit fully from this contractual warranty Present your vehicle s up-to-date "Warranty and Maintenance Record", including the warranty certificate in particular, duly completed by the dealership which sold the vehicle. Have the vehicle maintained and serviced in strict conformity with PEUGEOT s instructions (and within a tolerance of 30 days or 1,500 miles for routine services) and be able to provide proof of this (maintenance records, invoices, etc.). On detection of a defect, your vehicle should be taken for repair to a PEUGEOT authorised repairer during normal opening hours. The aim of this measure is to maintain your safety and that of your passengers, as well as preventing the defect experienced becoming worse, which could lead to the need for more extensive repairs than were originally required. Consequently, the manufacturing defects contractual warranty does not cover a defect and its consequences where you have not taken action as soon as the said defect was detected. You must also accept any invitation from an authorised repairer of the marque to have your vehicle repaired immediately. Non-compliance with these rules would render you responsible for any consequence, direct or indirect, that might arise concerning the correct operation of your vehicle. You would lose the benefit of this contractual warranty in the following cases: 6 if modifications or adaptations have been carried out on your vehicle which are neither provided for nor authorised by PEUGEOT or which have been carried out without complying with the technical instructions defined by the latter, the defect is due to negligence on the part of the user or failure to observe instructions shown in the handbook or maintenance guide, if your vehicle has been used in abnormal circumstances or in competition or if it has been overloaded, even for a short time, if your vehicle s odometer has been modified or its actual mileage cannot be established with certainty. (If the odometer is replaced, the "odometer replacement form" in the "Warranty and Maintenance Record" must be completed by an authorised repairer of the PEUGEOT marque). 15A_CPE_0030_Anglais_UK.indd 6 14/11/ :13:48

9 5 years and/or 60,000 miles manufacturing defects contractual warranty for components of the hybrid drive train What the manufacturing defects contractual warranty for hybrid drive train components covers: Some of the components of the drive train are guaranteed for a period of 5 years or 60,000 miles, whichever term is reached first. These components are listed below: hybrid calculator (ECU) In order to benefit from this special warranty, the general conditions of the contractual warranty indicated on the previous page must be complied with in full (maintenance records, exclusions of certain conditions of use...). electric motor high voltage cables and connectors traction battery 7 15A_CPE_0030_Anglais_UK.indd 7 14/11/ :13:49

10 Paintwork contractual warranty In addition to the manufacturing defects contractual warranty, PEUGEOT guarantees your vehicle against any defects in the original paint and lacquer on the bodywork, from the warranty start date entered on the "Warranties certificate" in the servicing booklet for: - a duration of 3 years in the case of a passenger vehicle, - a duration of 2 years in the case of a commercial vehicle. What the paintwork contractual warranty covers What the paintwork contractual warranty does not cover: The paintwork contractual warranty covers the complete or partial refinishing of the paint or lacquer, necessary to rectify a defect recognised by PEUGEOT or its representative. This warranty applies subject to the express condition that your vehicle has always been maintained in accordance with the schedule defined by PEUGEOT and that the repair of any damage has been carried out in strict compliance with the manufacturer s standards. In order to continue to benefit from the PEUGEOT paintwork warranty, you are obliged to have damage due to external causes repaired within two months after its discovery, at your own expense. damage to body paintwork or lacquer caused by the environment, such as atmospheric, chemical, animal or vegetable residues, sand, salt, projections of gravel or natural phenomena (e.g. hailstones, floods) and other external factors (whether or not the result of an accident), damage caused by negligence on the part of the user, late presentation of the fault to be remedied or failure to observe the manufacturer s recommendations, damage resulting from events not covered by the contractual warranty the consequences of repairs, conversions or modifications carried out by firms not approved by the manufacturer. 8 15A_CPE_0030_Anglais_UK.indd 8 14/11/ :13:49

11 Anti-perforation contractual warranty PEUGEOT guarantees your vehicle against perforation (corrosion from the inside towards the outside of the bodywork) from the date of delivery shown on the "Certificate of warranty" in the "Warranty and Maintenance Record" for a duration of: - 12 years in the case of a passenger vehicle, - 5 years in the case of a commercial vehicle. What the anti-perforation contractual warranty covers The anti-perforation contractual warranty covers the repair or replacement of components acknowledged to be faulty by PEUGEOT or its representative, on which a perforation due to corrosion appears. This Warranty is applicable subject to the express condition that the vehicle has at all times been repaired in strict accordance with the manufacturer s standards and that the customer has had carried out in good time: 1) routine servicing referred to in the "Warranty and Maintenance Record", 2) the anti-perforation contractual warranty inspections presented below, and 3) work to repair damage to the vehicle, if any. The maintenance cycle for the anti-perforation contractual warranty stipulates four periodic inspections, at your cost, to be carried out without fail 4 years after the start date of the anti-perforation warranty for passenger vehicles or 2 years after this date for commercial vehicles, and thereafter every 2 years for all vehicles. During these inspections, after washing the vehicle thoroughly if necessary, the repairer will check its condition, determine whether any repairs are required, and carry out those that may be covered by the PEUGEOT anti-perforation contractual warranty. Deterioration due to external causes liable to provoke corrosion will be pointed out and noted on the pages of the servicing booklet provided for this purpose. Please note that: Any repairs to the bodywork (following an accident, damage, etc.) must always be followed by an inspection to be carried out under the same conditions. You are required to have damage due to external causes repaired in compliance with the standards established by PEUGEOT within two months following the inspections, at your own expense. This repair will be recorded in the servicing booklet specifying the company name of the repairer, the date of the repair, the mileage of the vehicle and the invoice number for the work. Presentation of this servicing booklet, duly completed at the periodic inspections, will be required for any claim under the PEUGEOT anti-perforation contractual warranty. 9 15A_CPE_0030_Anglais_UK.indd 9 14/11/ :13:51

12 Anti-perforation contractual warranty What the anti-perforation warranty does not cover: damage due to negligence on the part of the user or failure to observe the manufacturer s recommendations, damage resulting from events not covered by the contractual warranty, the consequences of the destruction of anti-perforation protection products by an additional treatment not specified in the maintenance plan, the consequences of repairs, conversions or modifications carried out by firms not approved by the manufacturer, corrosion resulting from the fitting of accessories not approved by the manufacturer and / or installed contrary to the latter s instructions, bodywork conversions carried out on the vehicle, as well as tippers and loading platforms in the case of a commercial vehicle, wheels and mechanical components that are not an integral part of the bodywork A_CPE_0030_Anglais_UK.indd 10 14/11/ :13:52

13 Notes 11 15A_CPE_0030_Anglais_UK.indd 11 14/11/ :13:52

14 PEUGEOT routine servicing In order to maintain the optimum operation of your vehicle, as regards its safety, performance and comfort, it is essential to follow the routine servicing associated with it. This comprises checks, topping up of fluids and operations that are essential to the correct functioning of your vehicle. The content and frequency of servicing depend on the mileage and age of your vehicle. It is essential to keep to the first of these two terms reached. If one or more of the following arduous conditions of use apply to you, a specific servicing plan will be needed: continuous door to door use urban use (as a taxi, ambulance, average speed below 12 mph, driving school) repeated short journeys (below 6 miles) with cold engine (after stopping over 1 hour) extended use in: dusty countries countries where the fuel does not meet PEUGEOT recommendations Use, even occasional, of B20 or B30 type biofuel (Diesel engines) w The routine servicing plan specific to your vehicle was given to you at handover. This document can be found in your vehicle s handbook pack. If this document is missing, - your dealer or any PEUGEOT Authorised Repairer will be able to supply a replacement or - you can print it yourself from your MyPEUGEOT personal space* on the PEUGEOT website * available depending on country Keeping to the PEUGEOT routine servicing is an essential requirement during the warranty period of your vehicle and for all vehicles under a Service Contract 12 15A_CPE_0030_Anglais_UK.indd 12 14/11/ :13:53

15 PEUGEOT routine servicing The PEUGEOT services comprise a certain number of systematic operations applicable to all vehicles at every service, and additional operations that depend on the vehicle, its age and its mileage. Checks in the vehicle (horn, handbrake, etc.) Use-by-date for the temporary puncture repair kit* Checks underneath the vehicle, including: - safety checks (brakes, steering, etc.) - environmental checks (leaks from the vehicle systems, from the gearbox, etc.) Principal systematic operations for all vehicles * depending on equipment. Checks around the vehicle (condition of the tyres, of the headlamps and lights, etc.) Checks under the bonnet, including topping-up the fluids if necessary (washer fluid, etc.) Checks to comply with the legislation in force in each country (excluding the statutory vehicle test) Diagnostics of the ECUs Bleed the Diesel fuel filter* Change the engine oil Replace the oil filter Update the service indicator 13 15A_CPE_0030_Anglais_UK.indd 13 14/11/ :13:54

16 Maintenance Recommendations Engine oil level Timing belt and ancillary drive belt Servicing the HDi particle filter system Tyres Shock absorbers Lighting and signalling Check the engine oil level regularly (every 1,000 to 1,500 miles) depending on the use of your vehicle, topping up if necessary with a recommended oil (see pages 21-22). Topping up the engine oil between services is normal. An oil level that is too low or too high introduces the risk of serious damage to your engine. The engine timing belt and the ancillary drive belt have to resist different stresses when the engine starts and when the engine stops. As a result it is normal for them to wear. A faulty timing belt or ancillary drive belt can affect the operation of the engine and stop it working correctly. Please therefore refer to your vehicle's servicing plan for the maintenance recommendations on these components. To ensure optimum operation of the particle filter, PEUGEOT recommends the use of TOTAL QUARTZ INEO FIRST 0W30 or TOTAL ACTIVA / QUARTZ INEO ECS 5W30, or any other oil meeting the PSA PEUGEOT CITROËN B or B standard. The use of additives such as cleaners or metalisers is prohibited. Check the tyre pressures regularly. Check the tread wear as well, using the visual wear indicators in the tyre treads. When the wear indicators are no longer visible below the tread pattern, the remaining tread depth is less than 1.6 millimetres. The tyres must then be replaced. It can be difficult for the user to identify worn shock absorbers. However, their condition greatly affects braking performance and road holding. Regular checks by a professional are therefore necessary, for your safety as well as for your driving comfort. The replacement of a single bulb, particularly when that bulb has failed, always leads to an imbalance in the lighting, then soon afterwards, the replacement of the bulb on the other side. Always consider replacing bulbs in pairs A_CPE_0030_Anglais_UK.indd 14 14/11/ :13:54

17 Maintenance Recommendations Wiper blades A regular check on condition and cleaning with a damp cloth will prolong their life. Annual replacement will give you the best vision on the road and avoid scratching the windscreen. Air conditioning system Your vehicle is fitted with an air-conditioning system which increases your comfort level by allowing you to select a pleasant temperature in your vehicle, therefore reducing stress and tiredness. By guaranteeing effective demisting, this equipment helps to make your journeys safe. Fitted with a passenger compartment filter, it contributes to the air quality in the vehicle, while filtering out certain pollutants, as well as dust and pollen particles. It thereby minimises allergic symptoms, and with an active carbon filter, unpleasant odours. Having an annual check carried out allows you to make sure that your air conditioning system is working correctly, taking into account the specific usage conditions of your vehicle A_CPE_0030_Anglais_UK.indd 15 14/11/ :13:54

18 Maintenance Recommendations Maintenance of the bodywork (gloss and pearlescent paint) PEUGEOT has made use of the best technologies to ensure that your vehicle s paint looks impeccable and has the best possible resistance to external attack. It is now up to you to care for your bodywork. Appropriate maintenance means you can retain the protective characteristics of the paint and keep its original lustre. This will help you to maintain the value of your vehicle over many years. LOOKING AFTER YOUR BODYWORK WHEN HOW SPECIAL PRECAUTIONS TO TAKE RECOMMENDED PRODUCTS Washing the bodywork: Remove dirt, dust, mud, bird droppings, tree resin, insect secretions, pollen, tar Frequently As soon as possible for bird droppings, resin, insect secretions, pollen and tar which contain chemicals that attack paintwork Washing by hand OR High-pressure washing OR Washing in an automatic car wash with rollers Washing by hand: Remove dust liable to cause scratching by rinsing the vehicle thoroughly before rubbing down. After washing and rinsing, dry the vehicle with a chamois leather to avoid chalky residues. Do not use sponges with an abrasive surface. High-pressure washing: Observe the recommended minimum distance of the spray nozzle from the vehicle (30 cm), particularly where there is stone chipping and around stickers and parking sensors. Washing in an automatic car wash with rollers: Do not use stations where the brushes are poorly maintained and liable to cause micro-scratches, which are particularly visible on dark colours. Do not rub the bodywork when dry. Do not wash in direct sunlight or extremely cold temperatures. Wash more frequently in winter, in areas near the sea or close to industrial establishments (etc.), to remove iodized deposits, mud, soot and fertilizer salts which are highly corrosive. Clean the underside of the body and wheel arches thoroughly. Some stains (tar, etc.) may necessitate additional measures. Do not attempt to rub off dried tar, bird droppings, resin, etc., directly. Rinse deposits thoroughly before removing. Do not use solvents or petrol. Clean sponges Gentle shampoo Chamois leathers Microfibre fabrics Tar removal product Insect removal product Clean rag Clean water 16 Cleaning chrome finishers: Do not use abrasive cleaners or chemical solvents. PH-neutral soapy water, wipe with a dry soft cloth. 15A_CPE_0030_Anglais_UK.indd 16 14/11/ :13:55

19 Maintenance Recommendations LOOKING AFTER YOUR BODYWORK Protecting the paintwork: Limit and prevent dirt build-up WHEN HOW SPECIAL PRECAUTIONS TO TAKE At least twice a year (before and after winter) OR through regular use of automatic car wash programmes with waxing OR after each polishing Polishing by hand OR in an automatic car wash with added wax Before polishing, the vehicle must be perfectly clean and dry. Do not apply in direct sunlight. Observe the instructions for use of the product. Do not apply the product to plastic or rubber. RECOMMENDED PRODUCTS Buffing product recommended by the network (without abrasive) Cotton Microfibre fabrics Remove micro-scratches Only if micro-scratches are visible Polishing by hand or contact the network Before polishing, the vehicle must be perfectly clean and dry. Use of a polish with an excessive abrasive charge or the inappropriate use of a polishing machine may leave marks and/or damage the lustre of the paintwork. Observe the instructions for use of the product used. Do not apply the product to plastic or rubber. After polishing the vehicle must be buffed. Polish recommended by the network Cotton Microfibre fabrics Repair minor damage to the paintwork: Scratches, chips, gravel impact Quickly if bare metal is visible to avoid corrosion Retouching pen for paintwork. If bare metal is visible, contact the network. Read the conditions of use of the product for the repair of superficial blemishes. Retouching pen for paintwork available in colours specific to the Marque Do not use solvents, petrol or oil to clean the bodywork. After washing, apply the brakes gradually to remove water from the brake linings. Do not wash under the bonnet with a high-pressure jet A_CPE_0030_Anglais_UK.indd 17 14/11/ :13:55

20 Maintenance Recommendations Maintenance of the bodywork (matt and textured paint) Specific advice on the maintenance of matt paint* Never clean the paint without water. Never use an automatic car wash with brushes. Never polish the vehicle, or the alloy wheels. This will cause bright areas in the paint. Never use paint cleaners, abrasive products or polishes, or bright paint protection products (e.g. wax) to care for the paintwork. These products are only suitable for bright finishes. Using them on vehicles with matt finish seriously damages the surface of the vehicle and in particular will cause irreversible stained or bright areas to appear. Do not use high pressure jet wash lances fitted with brushes; they may scratch the paint. Never select a wash programme that finishes with hot wax. Specific advice on the maintenance of textured paint* Apply the advice given in the Maintenance recommendations for matt paint, with the exception of Never use an automatic car wash with brushes, which need not be followed for textured paint. * Available according to version, trim level and the specification for the country of sale A_CPE_0030_Anglais_UK.indd 18 14/11/ :13:55

21 Maintenance Recommendations Maintenance of leather interiors The leathers used have been developed by PEUGEOT using the best technologies to ensure better longevity, optimal comfort and good resistance to external wear. Leather is a natural product and requires certain precautions for use and maintenance. It s up to you therefore to take care of your leather interior. Appropriate regular maintenance is essential to preserve the longevity of leather. It needs to be protected and nourished in order to retain its suppleness and original appearance. WHAT TO DO TO MAINTAIN YOUR LEATHER WHEN HOW SPECIAL PRECAUTIONS TO TAKE Before cleaning leather, you should remove any residues which may scratch the leather while it is being cleaned. RECOMMENDED PRODUCTS Clean Regularly and as required Hand wash To clean leather, moisten a soft cloth with soapy water, then gently rub the surface of the leather. Don t rub too hard. After cleaning, dry the leather thoroughly with a soft cloth. For grease stains, NEVER clean greasy leather with a liquid, you should first soak up the stain (with a sponge or Terre de Sommières [fine clay powder] for example). In the case of a liquid stain, quickly soak up the moisture with a cloth or absorbent paper to prevent the liquid soaking into the leather. Sponge Soap neutral ph Soft cloth Then clean if necessary. Remove dust 2 to 3 times a year Hand wash Clean the leather with a cloth lightly moistened with clear water to clean the pores of dust, without rubbing too hard and avoiding chalky water. Soft cloth Maintain Every year By hand Remove dust from the leather and clean it before applying any cleaning products. Special product for leather Do not use solvents, detergents, petrol, pure alcohol or cleaning products to clean leather. For semi-leather, be careful not to damage other materials with leather cleaning products (textile, alcantara, etc.). For more serious damage (burns, etc.) consult a PEUGEOT Authorised Repairer who will be able to advise you A_CPE_0030_Anglais_UK.indd 19 14/11/ :13:55

22 RECOMMENDS PEUGEOT & TOTAL, PARTNERS IN PERFORMANCE! Innovation, the key to success TOTAL Research and Development and PEUGEOT teams work together to develop lubricants of high quality, meeting the requirements of the latest technical innovations in PEUGEOT vehicles. This provides you with the assurance of optimum performance and protection for your engine in the long term. The 208 HYbrid FE is a demonstration of the ability of PEUGEOT and TOTAL to develop innovative technologies to move towards the future in another way. Reduced pollutant emissions, a reality TOTAL lubricants are formulated to maximise engine performance and for the protection of post-treatment systems. It is crucial to follow PEUGEOT s maintenance guidelines to ensure correct operation. 208 HYbrid FE, pioneering technology with exceptional figures: 1.9 l/100 km (148.7 mpg) and 0 to 100 km/h in 8 seconds. RECOMMENDS 15A_CPE_0030_Anglais_UK.indd 20 14/11/ :13:56

23 Lubricants: Recommendations RECOMMENDS Engine oils meeting PSA PEUGEOT CITROËN standards have a higher specification than that defined in the ACEA (Association of European Motor Manufacturers) standards. They meet the demands of the latest technical innovations in your vehicle and optimise the functioning of PEUGEOT engines (performance, emissions, fuel economy, service life and wear). Only use lubricants meeting the PSA PEUGEOT CITROËN standard for oil changes on your vehicle. For topping up only, the ACEA standard to observe is: C2 as first choice, or C3 Don t hesitate to contact your PEUGEOT Authorised Repairer for more information. Viscosity ranges according to ambient temperatures A_CPE_0030_Anglais_UK.indd 21 14/11/ :13:58

24 Lubricants: Recommendations RECOMMENDS OIL DESCRIPTION SAE grade SEMI-SYNTHETIC 10W-40 SYNTHETIC 5W-40 SYNTHETIC ANTI POLLUTION 5W-30 SYNTHETIC ANTI POLLUTION 0W-30 PSA PEUGEOT CITROËN standards B B B B Engines Recommended oils TOTAL ACTIVA TOTAL QUARTZ W-40 TOTAL ACTIVA TOTAL QUARTZ W-40 TOTAL ACTIVA TOTAL QUARTZ INEO ECS 5W-30 TOTAL QUARTZ INEO FIRST 0W-30 (RECOMMENDED) Petrol 1.0 VTi 1.0 and 1.2 PureTech 1.4 and 1.6 VTi/THP Euro PureTech Turbo 1.6 THP Euro 6 Other engines o o o o o o o o o o o o o HDI FAP: (204 HP) o o 22 HDI FAP: (EXCEPT 204 HP) o Blue HDi Euro 6 (AdBlue ) o Other engines o o o authorised. TOTAL is the only brand which offers a complete range of products which are approved by PSA PEUGEOT CITROËN and recommended for the servicing of PEUGEOT vehicles. The new oil TOTAL QUARTZ INEO FIRST 0W30 is the product recommended by PEUGEOT for reducing fuel consumption and CO 2 / pollutant emissions. Diesel 15A_CPE_0030_Anglais_UK.indd 22 14/11/ :13:59

25 Service Record The following pages are designed to be stamped with the sales stamp of the automobile repair professional who services your PEUGEOT. Have the boxes below (date, mileage, next service, etc.) completed, according to your operating conditions, by the automobile repair professional you have chosen. We recommend that you keep the invoices and documents that relate to the maintenance carried out on your vehicle. If the vehicle is sold, it is necessary to hand all the vehicle documents to the new owner. Having the routine services carried out is a compulsory requirement to meet the conditions of the manufacturer s warranty. Date : / / Mileage : Normal Conditions Arduous Conditions Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp at miles or on / / at miles or on / / 23 15A_CPE_0030_Anglais_UK.indd 23 14/11/ :13:59

26 Service Record Date : / / Mileage : Normal Conditions Arduous Conditions Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp 24 at miles or on / / at miles or on / / 15A_CPE_0030_Anglais_UK.indd 24 14/11/ :14:00

27 Service Record Date : / / Mileage : Normal Conditions Arduous Conditions Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp at miles or on / / at miles or on / / 25 15A_CPE_0030_Anglais_UK.indd 25 14/11/ :14:00

28 Service Record Date : / / Mileage : Normal Conditions Arduous Conditions Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp 26 at miles or on / / at miles or on / / 15A_CPE_0030_Anglais_UK.indd 26 14/11/ :14:01

29 Service Record Date : / / Mileage : Normal Conditions Arduous Conditions Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions at miles or on / / Date : / / Mileage : Normal Conditions Arduous Conditions Routine service Routine service Next service Dealership stamp Next service Dealership stamp at miles or on / / at miles or on / / 27 15A_CPE_0030_Anglais_UK.indd 27 14/11/ :14:01

30 Anti-perforation contractual warranty inspections INSPECTIONS TO BE CARRIED OUT 1 st 2 nd 3 rd 4 th Passenger vehicles: 4 years after delivery 6 years after delivery 8 years after delivery 10 years after delivery Commercial vehicles: after 2 years after 4 years Presentation of inspection coupons, duly completed by the repairer who carried out the inspection, will be required for all claims under the anti-perforation contractual warranty. 1 st INSPECTION Date :... Mileage :... 2 nd INSPECTION Date :... Mileage :... Repairs envisaged under the anti-perforation contractual warranty: O yes O no Repairs envisaged under the anti-perforation contractual warranty: O yes O no REPAIRS RECOMMENDED TO CUSTOMER: REPAIRS CARRIED OUT: REPAIRS RECOMMENDED TO CUSTOMER: REPAIRS CARRIED OUT: Inspection file N :... Report: n :... Date:... Inspection file N :... Report: n :... Date:... Report: STAMP OF REPAIRER Report: n :... Date:... Report: STAMP OF REPAIRER Report: n :... Date:... STAMP OF REPAIRER STAMP OF REPAIRER STAMP OF REPAIRER STAMP OF REPAIRER 28 NEXT ROUTINE SERVICE: before... NEXT ROUTINE SERVICE: before... 15A_CPE_0030_Anglais_UK.indd 28 14/11/ :14:01

31 Anti-perforation contractual warranty inspections Washing if necessary (body, underbody, wheel arches) and antiperforation inspection (fixed price at local tariff). 3 rd INSPECTION Date :... Mileage :... Repairs envisaged under the anti-perforation contractual warranty: O yes O no 4 th INSPECTION Date :... Mileage :... Repairs envisaged under the anti-perforation contractual warranty: O yes O no REPAIRS RECOMMENDED TO CUSTOMER: REPAIRS CARRIED OUT: REPAIRS RECOMMENDED TO CUSTOMER: REPAIRS CARRIED OUT: Inspection file N :... Report: n :... Date:... Inspection file N :... Report: n :... Date:... Report: STAMP OF REPAIRER Report: n :... Date:... Report: STAMP OF REPAIRER Report: n :... Date:... STAMP OF REPAIRER STAMP OF REPAIRER STAMP OF REPAIRER STAMP OF REPAIRER NEXT ROUTINE SERVICE: before... NEXT ROUTINE SERVICE: before A_CPE_0030_Anglais_UK.indd 29 14/11/ :14:02

32 PEUGEOT SERVICES PEUGEOT opens the door to a new generation of services supporting you and your vehicle. The range of PEUGEOT Services include the following: PEUGEOT Extended Warranty: extend your vehicle's warranty to continue your care-free motoring into the 4 th or 4 th & 5 th years. PEUGEOT Optiway Servicing Package: this flexible package, which can last up to 60 months or 100,000 miles, has been tailored to provide you with the benefits of annual servicing. PEUGEOT Optiway Maintenance Package: the features of this package are the inclusion of all annual services including general maintenance, the replacement of wear and tear parts (brakes, wipers etc.), MOT Tests(s) and Peugeot Roadside Assistance. You can also add the option of replacement tyres and/or replacement vehicle whilst yours is being serviced. Recognised throughout the PEUGEOT network, you have the assurance of being cared for anywhere you drive. A range of Services: flexibility of choice and helping you budget against foreseen or unforeseen expenditure, and offering long-term care-free motoring, PEUGEOT gives you the choice. For more information on the Services available to you (Extended Warranty, offers, assistance, accessories etc.), speak with your local dealer or visit us online at A_CPE_0030_Anglais_UK.indd 30 14/11/ :14:02

33 PEUGEOT ASSISTANCE Your new PEUGEOT comes with PEUGEOT Assistance, our breakdown assistance service, for 12 months from the date of delivery. This service is free of charge and is available every minute of the day and night; 365 days of the year. For assistance in the UK ring For assistance in Europe call one of the following numbers: For hard-of-hearing or speech-impaired customers, an SMS text message number is available: While the PEUGEOT Assistance programme aims to provide you with peace of mind motoring, it only provides assistance in relation to manufacturer based or mechanical faults on your PEUGEOT. It does not provide cover for certain non-vehicle faults such as: the use of incorrect fuel, or lack of fuel, wheel changes, punctured tyres, instances where keys have been locked inside the vehicle, lost or stolen, Road Traffic Accidents, Vehicles stuck in mud / water / snow / sand etc. In these circumstances we will arrange assistance if requested, but the responsibility for paying for assistance remains with you or the nominated driver. Should you wish to purchase cover to protect you against these non-vehicle fault incidents, you may do so by calling The price for a non-vehicle fault incident (as at January 2015) is 120 per incident. Details of the benefits of PEUGEOT Assistance are provided at Should you require a full set of terms & conditions, please contact the PEUGEOT Customer Care Centre on or customercare.uk@peugeot.com 31 15A_CPE_0030_Anglais_UK.indd 31 14/11/ :14:02

34 Additional One Year of Warranty provided by UK dealers for vehicles sold and registered in the UK Conditions In addition to PEUGEOT s two year unlimited mileage Warranty, vehicles supplied by PEUGEOT Motor Company plc and sold and registered in the UK by a PEUGEOT dealer benefit from an additional one year of Warranty provided by your UK PEUGEOT Dealer, provided that the vehicle is owned and operated in the UK. Exported vehicles will lose this benefit. This Warranty is dependent upon the manufacturer s recommended servicing being carried out at the time or distance intervals specified in the PEUGEOT Warranty and Maintenance Record booklet, subject to the vehicle being driven less than 60,000 miles since delivery for passenger cars and 100,000 miles for commercial vehicles excluding Motorhomes and other converted vehicles (Tepee derivatives and Tepee based conversions are classified as passenger cars). PEUGEOT Assistance is not covered within this additional 1-year Warranty but is available from the PEUGEOT dealer network at the time of purchase of the vehicle. Refer to the section entitled PEUGEOT Assistance on page 31. The additional one year of warranty excludes the replacement of parts due to normal wear linked to the use of the vehicle, its mileage, or its geographic and climatic environment. In all other respects, the conditions and exclusions of the additional year of warranty are identical to those of the two year contractual warranty as described in the Warranty and Maintenance Record provided with each vehicle. In the case of a change of ownership, subsequent owners will benefit from the remaining period of Warranty, provided that the conditions of application have been followed by each of the owners. The cost of any repairs covered by the additional Warranty and carried out by a PEUGEOT dealer in another country during an overseas visit will be reimbursed by your PEUGEOT dealer in the UK A_CPE_0030_Anglais_UK.indd 32 14/11/ :14:03

35 Notes 33 15A_CPE_0030_Anglais_UK.indd 33 14/11/ :14:03

36 Notes 34 15A_CPE_0030_Anglais_UK.indd 34 14/11/ :14:03

37 The information below is to be completed if the odometer is replaced (total distance recorder): Date of replacement:.../.../ Mileage of old odometer: Odometer replacement and Change of Address or Ownership If you change your address or sell your vehicle, please return this duly completed coupon to the nearest PEUGEOT dealer. CHANGE OF ADDRESS V.I.N. NEW CONTACT INFORMATION SALE OF VEHICLE Mileage of new odometer: V.I.N. Name, address, signature and stamp of repairer that carried out the work: CHANGE OF ADDRESS NEW CONTACT INFORMATION SALE OF VEHICLE DEALERSHIP STAMP V.I.N. CHANGE OF ADDRESS SALE OF VEHICLE NEW CONTACT INFORMATION 35 15A_CPE_0030_Anglais_UK.indd 35 14/11/ :14:03

38 Notes 36 15A_CPE_0030_Anglais_UK.indd 36 14/11/ :14:03

39 Reproduction or translation of all or part of this handbook is prohibited without written authorisation from Automobiles PEUGEOT S.A. Anglais GB (SPE) A_CPE_0030_Anglais_UK.indd Couv3 14/11/ :14:03

40 For assistance in the UK ring For assistance in Europe call one of the following numbers: For hard-of-hearing or speech-impaired customers, an SMS text message number is available: days a week 24 hours a day If your vehicle has the PEUGEOT Connect Assistance system, use the localised assistance call service button Be ready to provide the following information to the assistance call centre: - the precise location of your vehicle: town, street name and number, road number and milepost, visual marker - identification of your vehicle: VIN or chassis number from the registration certificate or visible at the bottom of the windscreen, registration number - your (mobile) telephone number so that the roadside assistance agent can contact you - the number of passengers in the vehicle ANG (SPE) 15CPE0030A 15A_CPE_0030_Anglais_UK.indd Couv4 14/11/ :14:04