Elavon Canada. The Leading Merchant Service Processor

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1 Elavon Canada The Leading Merchant Service Processor

2 Elavon Profile Founded in 1991 Became a wholly owned subsidiary of U.S. Bancorp in July 2001 A top global merchant processor: Processing in 30 countries Ranked No.1 in merchant locations over 1,000,000 Ranked #1 in network speed and reliability Partnering with Merchant Service Providers (MSPs) since 1994 Serving over 140+ active MSP Offices in both the U.S. and Canada 2

3 Elavon Information Systems Business Lines Elavon North America United States Canada Puerto Rico FHMS Hospitality Division Elavon Europe Germany Ireland Norway United Kingdom Ladco Leasing Guaranteed approval from Ladco for Elavon merchants 3

4 Global Merchant Acquiring Footprint 1,100,000 1,100,000 North American Merchant Locations = European Merchant Locations = 200,000 Sponsorship Countries = 15 Processing Countries = 30 KEY: Blue = 2004 Green = 2005 Yellow =

5 Vast Processing Capacity More than 1 billion transactions are processed annually Total transaction value over $150B annually 5

6 The Elavon Difference 1/2 The cornerstone of Elavon s advantage is technology. The advantage starts with a nationwide network built specifically to handle business transactions Elavon utilizes redundant Hosts in Atlanta, GA and Knoxville, TN All Terminals are IP support through High Speed Internet Full functional terminals support Tips Clerk Management Reports(Batch, Transactions) These features have insured the Elavon Network with 100% uptime since it s inception 6

7 The Elavon Difference 2/2 365*24*7 Customer Support 100% guarantee customer service Automatic In sequence call back Multi Level Online Billing Management and Reporting System Group Location Batch Transaction Terminal Warranty Swap in Time * 1 hour in response 4 6 hours swap in Southern Ontario Next Business day in Countrywide * Only available to certified Group merchants and services offer through local service provider SecuTrans Inc. 7

8 Operations North American operations center located in Knoxville, TN 1,200 employees 200,000 square feet All support services performed in house by Elavon Customer service Merchant training Charge backs and retrievals Risk management and fraud monitoring Performance of support services reviewed by management daily 8

9 Elavon s Support for the Group Merchants Merchant Specialist Elavon Relationship Manager MSP Support Team Application Support 9

10 Elavon s Point of Sale Solutions Ingenico 5100 IP/Dial ViaWarp VirtualMerchant 10

11 Ingenico 5100 IP/Dial Supports Retail, Restaurant, and Mail order/telephone order transactions Supports both IP and Dial connection Simple, Flexible, and Secure 11

12 Ingenico 5100 IP/Dial Two Merchant ID s (MID) can be set up on this terminal Functionality is used for multi currency processing One MID is for U.S. Currency and other MID for Canadian currency Canadian MID can accept Debit PINpad

13 viawarp is a PC based point of sale solution that uses a high speed Internet connection to efficiently and cost effectively process payments and other transactions viawarp Supports 1 50 Users / MID s simultaneously viawarp Deluxe Supports Users / MID s simultaneously OR can be used as an Integration Tool 13

14 viawarp Benefits Speed Processes transactions in as little as three seconds over a high speed Internet connection Allows MO/TO merchants to send multiple transactions in large batches rather than individually 14

15 viawarp Benefits Versatile and Scalable Provides ability to consolidate information from multiple MID s or market segments (Retail, MO/TO and Internet) into one reporting and tracking system Supports real time or batch processing Maintains a detailed transaction history up to 999 days worth 15

16 viawarp Benefits Efficient and Cost Effective Can be quickly and easily installed eliminating costly charges for multiple terminals and dedicated phone lines Up front investment is less than the cost of a single, average priced terminal Reliable and Easy to Use Uses the familiar Windows based Internet Explorer interface easy to navigate Provides merchants with a single source for all their payment needs 16

17 How viawarp Works Internet Client Point of Sale Computer Elavon -Or - Trusted Internet Network Server Elavon Client Point of Sale Computer(s) 17

18 viawarp Features Fraud protection through Address Verification Service (AVS) and Card Verification Value (CVV2) Protects against fraud on non face to face key entered transactions Qualifies mail and telephone order merchants for the best discount rate available Merchants have the ability to customize receipts Customer receipts can be imprinted with coupons, advertisements, etc. Allows storage of recurring and installment payment information Transactions will be automatically authorized according to the selected billing cycle eliminating the need for manual re entry of billing information 18

19 viawarp Features Automatic Settlement Feature viawarp can be programmed to send authorized transactions to the Elavon Network at a designated time each day Merchants never have to worry about transactions downgrading if they forget to settle a batch Correlates MO/TO authorizations with settlements to ensure that cards are not billed until products are shipped meeting Visa and MasterCard requirements Easily configures so that each user only has access to relevant data and reports 19

20 Peripherals Supported by viawarp Magnetic Stripe Readers Printers All network/parallel printers All P250/P900 format roll printers 20

21 VirtualMerchant Secure Hosted Software Solution 21

22 Introducing VirtualMerchant Complete hosted payment solution that instantly transforms PCs into virtual payment terminals. Process transactions in physical face to face, mail order/telephone order, or e commerce environments. Easily handle recurring and installment payments. Reduce the risk and compliance headaches by letting Elavon protect financial data and ensure that merchants are in compliance with the latest industry security standards and regulations. 22

23 Face to Face and/or E Commerce Support Virtual Terminal an easy, economical hosted software solution that lets you use any PC with an Internet connection to efficiently and cost effectively process payment transactions Buy Button efficiently and affordably integrates with a shopping cart to securely process e commerce transactions 23

24 Hosted Convenience and Versatility Fully hosted by Elavon minimizing your security liability and ensuring PCI, CISP and other card association regulations and standards are met without the need for expensive compliance audits No hardware specifications, network infrastructure or software installation required. Can be quickly and easily accessed from any Internet enabled PC Software enhancements and updates are received automatically no software downloads or installation needed 24

25 Efficient and Cost Effective Utilizes your existing hardware and technical infrastructure, up front investment is less than the cost of a single, average priced terminal Processes transactions in as little as three seconds over a high speed Internet connection Provides capability to process payments in Retail, MO/TO or Internet environment Supports an unlimited number of users and Merchant ID s serving organizations of any size Maintains a detailed record of up to 12 months of transaction activity Eliminates costly charges for multiple terminals and dedicated telephone line 25

26 VirtualMerchant Features Fraud protection through Address Verification Service (AVS) and Card Verification Value (CVV2) Protects against fraud on non consumer no present key entered transactions Qualifies mail and telephone order merchants for the best discount rate available Correlates MO/TO authorizations with settlements Ensures that cards are not billed until products are shipped, meeting Visa and MasterCard requirements Eliminates the need to re key transactions for settlement 26

27 VirtualMerchant Features (cont.) Receipt Customization Customer receipts can be printed with, user defined fields, custom headers, custom footers, advertisements, etc. Can be configured to print receipts on traditional roll type printer, network printer Receipts can be delivered electronically through e mail or can be turned off altogether Allows storage of recurring and installment payment information Transactions will be automatically authorized according to the selected billing cycle eliminating the need for manual re entry of billing information Multi entry feature for easy and quick entry of multiple credit transactions on one screen 27

28 Peripherals Supported by VirtualMerchant Magnetic Stripe Readers Printers All network/parallel printers All P250/P900 format roll printers PIN pads Ingenico

29 Application Packet Merchant Application Voided Check Proof of Business Existence Signed MPA Processing Statements (moto/internet currently processing) Applicable Financial Statements 29

30 Questions & Contacts Elavon Canada 2201 Speers Road Oakville, Ontario L6L 2X9 SecuTrans Inc Birchmount Rd, Unit 9 Markham, ONT Canada L3R 9X3

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