GUIDE FOR INTERNATIONAL STUDENTS

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1 GUIDE FOR INTERNATIONAL STUDENTS Credits Welcome to Politecnico di Milano Editorial project by the student services department and the Communication and external relations Department printed in: August 2009

2 Index GUIDE FOR INTERNATIONAL STUDENTS Welcome How to reach the Politecnico di Milano Airports and Railways Public Transports Mail and Phone Service Useful Telephone Numbers Important Offices- International Students Official Enrolment- International Students Important Offices- Exchange Students Official Enrolment- Exchange Students WebPoliself Services Residence Permit Residence Permit Renewal The Cost of the Residence Permit Codice fiscale How to open a bank account Health Insurance Politecnico Libraries Computer Facilities Student Restaurants Students Associations Comitato Universitario Sportivo C.U.S. (University Sport Committee)

3 Welcome How to reach the Politecnico di Milano Dear Student, we hope this practical handbook will help you get to know more about life at the Politecnico di Milano. Please read it and keep it for future reference during your stay. Our aim is to provide you with practical information about life as a new international/ exchange student at the Politecnico and as a new member of the wider Milano community. The staff of our international office wish you well as you begin your studies at the Politecnico and we look forward to getting to know you. This booklet is produced for information only. Every effort is made to ensure that it is accurate at time of going to print. However, the university is not bound to any error or omission therein. Campus Leonardo The Politecnico di Milano, Campus Leonardo, is situated within the city of Milano. In order to reach the Campus take the metro 2 green line and get off at Piola stop. Campus Leonardo is a couple of minutes walking distance from the metro station Piola. Campus Bovisa Campus Bovisa is located on the north-west of Milano, not far from the city-centre. In order to reach the Campus take the metro - red line to Porta Venezia or green line to Porta Garibaldi or yellow line to Repubblica. At one of the metro stations listed above catch the Passante Ferroviario or blue line to Bovisa. Once you go out of Bovisa station: Turn right to reach the Engineering Campus, via La Masa 34. Turn left to reach the Architecture and Design Campus, via Durando June

4 Airports and Railways Public transports 4 From the airport, you can reach Milano as follows: Linate Airport Bus to Centrale Railway Station every 30 minutes from 6.05 to Bus n 73 to Piazza San Babila every 10 minutes from 6.05 to Malpensa Airport Train Malpensa Express to Cadorna railway station every 30 minutes from Terminal 1. Malpensa Bus Express to Centrale railway station twice per hour (at minutes *.35 and *.55) from 6.35 to from Terminal 1, exit 6, stop n 3. Shuttle Air Pullman to Centrale railway station every 20 minutes from 5.30 to from Terminal 1, exit 6. Orio al Serio Airport Bus to Centrale railway station, 27 daily trips from 8.30 to Bus to Lambrate railway station, 18 daily trips from to Milano is served by both Ferrovie dello Stato and Ferrovie Nord. Ferrovie Nord: to check destinations, fares and timetables. Ferrovie dello Stato: to check destinations, fares and timetables. The public transportation system within the city of Milano is run by ATM (Azienda Trasporti Milanesi). It consists of buses, cable cars (TRAM) and subway (METRO). By visiting the website you can create personalized itineraries. Simply click on GiroMilano then choose the option you like. Many options are available and the more useful ones are perhaps Ricerca Indirizzo for finding out addresses and Calcola Percorso for getting a complete itinerary. A urban network ticket costs 1 and it is valid for 75 minutes on all lines but it cannot be used twice on the subway. Once you have left the subway station you must have a new ticket for the next metro-trip. All students under the age of 27 can purchase a student monthly pass at a reduced price. To obtain your Diurno Mensile student pass you must go to one of the official ATM points, located near the metro stations of Duomo, Cadorna, Loreto, Centrale, Romolo (opening hours from Monday to Saturday 7.45 a.m to 7.15 p.m.), and bring with you: a passport-sized photo (in colour). your matriculation letter, also indicating your date of birth. The card is prepared while waiting and is worth 10. Please, check that the word STUDENTE is written below on the left. The cost for the monthly pass (valid for Milano) is 17. The Diurno Mensile student pass can be used all week, 24 hours a day, on the entire transportation system. 5

5 Mail and phone Service Useful Telephone Numbers 6 Poste Italiane is the national mail service. Offices are open from 8 am to 1.45 pm but many, especially in Milano, are open until 7 pm. Stamps can be bought not only in post offices, but also at tobacconists and bars displaying a T sign. Some services, such as registered mail, are offered only by post offices. Apart from traditional mail services, Poste Italiane also offers banking services such as checking accounts and pre-paid credit cards. Please check for more details about all services offered, office location and timetables. All phone services are provided by different companies, which offer various services and rates depending on the time of the day, the type of call etc. Most houses have a fixed telephone line but mobile phones are extremely popular. Mobile phone services are offered by different companies at various rates. All companies have the possibility to activate prepaid cards (the cheapest possibility) or contracts. To sign up with one of the companies you need: A valid ID card or passport Your codice fiscale It usually takes a few hours to activate your card. Another alternative are public pay phones, which are identified by round signs with a telephone on them. They are spread throughout the city and in many bars and shopping centres as well as in airports and railway stations. A phone card is required to make phone calls from public phones. Cards can be purchased at newsstands, tobacconists, bars. Carabinieri (police with military and civil duties) 112 State Police 113 Municipal Police Anti-Poison Centre Emergency Doctor Service Emergency Health Assistance 118 Firemen 115 7

6 Important offices International Students Official Enrolment International Students Before and after your arrival, a Welcome Desk will support you in organizing your stay. This office will provide you with information about accommodation, stay permit, health insurance and anything concerning your life in Milano. In order to start the procedures to enrol officially at the Politecnico di Milano: - First register at the Welcome Desk of reference (you will need your codice fiscale you can ask the Italian Embassy for it); 8 The Welcome Desk Leonardo is located in via Golgi 42 (Campus Golgi-Clericetti), ground floor. Opening Hours: Monday Thursday Phone: Fax: The Welcome Desk Bovisa is located on the 3rd floor of PK Building in Via Durando 10, Bovisa Campus. The Welcome Desk Bovisa receives students at the Segreteria Studenti - Bovisa Campus, Opening Hours: Tuesday and Thursday 14:00 17:00 Phone: Fax: Segreteria Studenti Settore ingressi Campus Golgi-Clericetti, via Golgi 42, ground floor. Opening Hours: Monday Friday Tel Fax: If you have a credit card and your codice fiscale, you can enrol through the website - Give the following documents to the Segreteria Studenti (if not already submitted from the Italian Embassy/Consulate together with Modello F ): a) Bachelor diploma or a certificate issued by a competent office, translated into Italian and certified by the Italian Diplomatic Representative in the country the educational system of the university issuing the diploma belongs to (for example: for a university with British educational system in Peruvian territory the Italian Diplomatic Representative of reference is the Italian Embassy/Consulate in London); b) Declaration of value (Dichiarazione di valore) issued by the Italian Diplomatic Representative as indicated in point a), related to the Bachelor degree; 9 It is also possible to fix an appointment out of the opening times of the offices.

7 Important Offices Exchange Students 10 c) certified academic transcript confirming the examinations passed, issued directly by the university and duly confirmed by the Italian Diplomatic Representative. The Politecnico di Milano does NOT require a translation of certifications written in English, French or Spanish; d) Detailed study programmes for each of the courses taken at the university to obtain the Bachelor degree/university qualification, on letterhead or stamped by the university where the student has achieved the degree. The Politecnico di Milano DOES NOT require the translation of detailed study programmes if written in English, French or Spanish. e) Copy of your student visa StuDesks are reference units of the International Exchange Office for incoming and outgoing students, in the framework of an exchange programme. Before, during and after their stay at the Politecnico di Milano, incoming students will get support from their StuDesk. StuDesk 1 Architecture in Milano Leonardo and Piacenza campuses via Golgi 42, I Milano opening hours: Monday Thursday tel fax Studesk 2 Engineering in Milano Leonardo, Lecco and Cremona campuses via Golgi 42, I Milano opening hours: Monday Thursday tel fax StuDesk 3 Engineering and Design in Como campus via Valleggio 11, I Como opening hours: Tuesday and Thursday tel fax StuDesk 4 Architecture in Milano Bovisa campus via Durando 10, I Milano opening hours: Monday Thursday tel fax

8 Official Enrolment Exchange Students 12 StuDesk 5 Engineering in Milano Bovisa and Piacenza campuses via Durando 10, I Milano opening hours: Monday Thursday tel fax StuDesk 6 Design in Milano Bovisa campus via Durando 10, I Milano opening hours: Monday Thursday tel / fax StuDesk 7 Architecture in Mantova campus via Scarsellini 15, I Mantova opening hours: Monday, Wednesday and Friday tel fax StuDesk 8 Programmi di Doppia Laurea e Programma Athens via Golgi 42, I Milano opening hours: Monday Wednesday tel What you need to do first when arriving in Milan is go to the StuDesk (indicated on the application form) for enrolment procedures, bringing with you the following documents: your acceptance letter your passport or ID card your student visa if you are an extra-european citizen a passport-sized photo You will receive two official matriculation letters, one in English, the other in Italian, which will be useful for bureaucratic matters. Shortly after your enrolment, your magnetic student card and your record booklet will be available. The student card will give you access to all campus facilities (computer rooms, libraries, departments etc.) and it must also be used to enrol to courses and exam sessions. The record booklet, where professors will write the exam result, date and title, must be shown at each examination. 13 StuDesk Progetti Internazionali via Golgi 42, I Milano opening hours: Monday Wednesday tel

9 WebPoliself Services 14 WebPoliself are computer services provided to all students at the Politecnico di Milano. Poliself computers are located in most of the buildings within the campuses, but the same service is available online, by entering the WebPoliself section on the web-site The services offered by WebPoliself are divided into: A public area, where the access is open to all students A personal area, where to access the services you need to log-in by dialling matriculation number and secret code (both provided at the time of official enrolment). The main services offered in the public area are: Class Timetable Office hours for each professor Examination dates and classes Instructions on how to submit your study plans Instructions on how to enrol in examination sessions Application procedures for enrolment to Laurea Magistrale and related results Application procedures for enrolment to the Laurea Magistrale final examination (Appello di Laurea Magistrale) to be awarded your MSc degree The main services offered in the personal area are: Finalization of your Learning Agreement (Exchange students) Enrolment in examination sessions Submission of your yearly study plan Opportunity to check your examination results Enrolment in degree examination sessions Please note that the enrolment to examination sessions through Webpoliself is compulsory. Only if enrolment is carried out correctly through the system, it will be possible to record examination results in the academic career and insert them in the transcript of records. WebPoliself services also provide the opportunity to access an institutional account. 15

10 Residence Permit 16 If you are an EU citizen, you need to register in the Ufficio Anagrafe (Registry Office) by booking an appointment on section Servizi on line Servizi Anagrafici Residenza Stranieri. You should present the following documents: your passport or ID card one matriculation letter issued by The Politecnico di Milano photocopy of the documentation certifying the availability of adequate financial resources about 5,400 euro (e.g. scholarship certification and print out of your bank account); your health insurance (see pg.22) You will be asked to fill out the registration form. If you are a citizen of a non-eu country, you will fill out the so-called kit to apply for a residence permit within 8 days after your arrival in Italy. Please ask your Desk of reference for information regarding the collection of the Kit, which should be completed with the following documents: A photocopy of your passport with visa (all the pages of the passport must be photocopied) Four passport-sized photos The acceptance letter issued by the Politecnico di Milano (the duration of your degree course has to be clearly stated!) The letter has to be stamped by the Italian Diplomatic/Consular representation where the entry visa is issued A copy of your health insurance. The health insurance can be bought abroad: in such case, it will have to be validated by the Italian Embassy in your country (if not already in English). You can also buy a health insurance upon your arrival in Italy (see pg.22) When asking for your permit for the first time, please remember to specify that it is not a renewal. 17

11 Residence Permit Renewal The cost of the residence permit In case of renewal of the residence permit, you will be asked to fill out the kit to apply for a residence permit (module 1 only), which is available at the Post Office. The Kit must be handed in at the Post Office together with the following documents: A valid passport with visa + copy of the page with personal data and dates of validity and expiration of the document Your original permit Copy of the documentation certifying the availability of adequate financial resources: about 5,400 euro (e.g. scholarship certification and print out of your bank account) Your transcript of records with proof of 1 exam successfully passed in case of the 1st renewal and 2 exams successfully passed for each following renewal Your health insurance Euro 14,62 marca da bollo (a stamp that can be purchased at any tobacconist with a T sign out of the shop) to be put on the residence permit application Euro 30 to be paid at the second step of the procedure, when handing in the Kit to the Post Office Euro 27, 50 to be paid at the Post Office to get the Electronic Residence Permit 18 19

12 Codice fiscale How to open a bank account 20 The codice fiscale is an alphanumeric identification code issued by the Ministry of Finances. You need to have your own codice fiscale to open a bank account or to sign any contract. In order to obtain your codice fiscale you have to go to the nearest Ufficio delle Entrate, according to the area you live in. You can find a complete list of all the local offices in Milano on the website The main office is located in Via della Moscova 2 (MM Moscova, , open Monday, Wednesday, Friday, from 8.30 a.m. to p.m; Tuesday, Thursday from 8.30 a.m. to 3.30 p.m.) If you are a citizen of the EU or of one of the following countries: Andorra, Argentina, Australia, Bolivia, Brazil, Brunei, Canada, Chile, China (Hong Kong and Macao only), South Korea, Costa Rica, Croatia, Ecuador, El Salvador, Guatemala, Honduras, Israel, Japan, Mexico, Monaco, Nicaragua, New Zealand, Panama, Paraguay, San Marino, Singapore, USA, Vatican, Venezuela, you only need to bring your passport; otherwise you must bring your passport and your residence permit receipt. At the Ufficio delle Entrate you will be asked to fill out a specific form for the issue of your codice fiscale. Banks are open from Monday to Friday, from 8.30 AM to 1.30 PM, and from 3.00 PM to 4.00 PM. The requirements to open a bank account are: To be of age (at least 18) To have a valid ID To have a codice fiscale Not to have gone bankrupt After having signed the contract, the bank supplies you with an account number. This number will be required in any future transaction so it is essential not to lose or forget it. Before being able to make any transaction, it is necessary to make an initial deposit on your bank account. Traveller s checks, checks and foreign currency can be exchanged at banks, change offices, railway stations and/or airports. Banca Popolare di Sondrio is the official bank of the Politecnico di Milano. It offers students of the Politecnico di Milano the possibility to open a bank account at very good conditions. An office of Banca Popolare di Sondrio (agenzia n. 21) is located at Leonardo Campus Milano, in via Edoardo Bonardi 4, Milano tel Another office of the same Bank (agenzia N. 5) is located near the Bovisa Campus, in via degli Imbriani 28, Milano tel

13 Health Insurance 22 In order to obtain your residence permit, within 8 working days after your arrival in Italy, you need to have a health insurance valid for Italy. This can be either a private insurance subscribed in your home country, or one purchased in Italy. Among these you can get your insurance from INA- Assitalia (98 one-year duration) or SSN (National Health Service 149,77 yearly for students). Please, note that the INA-Assitalia insurance covers emergency treatments at the hospital only. In order to register in INA-Assitalia, you must go to the post office and ask for a blank payment bulletin, which should be filled out with the following details: c/c postale n. : intestato a: Agenzia Generale di Roma INA ASSITALIA causale: polizza sanitaria studenti stranieri da 6 a 12 mesi (for a yearly assistance) The SSN (National Health Service) gives you the possibility to choose a doctor who will visit you for any problem (free of charge), and who will refer you to specialists if necessary (dentists, orthopedics, etc), as well as prescribe medicines or specific health examinations. In order to register to the SSN, you must go to the post office and ask for a blank payment bulletin, which should be filled out with the following details: c/c postale n. : intestato a: Amministrazione P.T. Regione Lombardia causale: iscrizione volontaria S.s.n. ASL local office of your city area. You can view a list of ASL, according to your district of residence, where you can enrol for the National Health Services at If you are an EU citizen, in order to enrol at the SSN you need to present: the receipt of a payment to SSN one of the following European forms: E106, E109 (o E37), E120, E121 (o E33) If you are an extra-eu citizen, in order to enrol at the SSN you need to present: the receipt of a payment to SSN your codice fiscale your passport your residence permit (receipt) 1 matriculation letter issued by the Politecnico di Milano For details, you can contact the nearest public relations office (Ufficio Relazioni con il Pubblico) of any ASL or visit the following website: 23 Once you carry out the payment, you should go the

14 Politecnico Libraries 24 University Library Services provide students with a network of libraries for research and study on different university campuses: Servizi Bibliotecari Leonardo: includes the university s two historic libraries, such as the Central Engineering Library and the Central Architecture Library. Servizi Bibliotecari Bovisa: includes the Durando Campus Library for the Schools of Architecture and Design and the Engineering Teaching Library. Servizio Tesi e Documentazione - TeDOC: includes a collection of graduate theses from the I School of Architecture (Facoltà di Architettura e Società), provides planning materials such as current and historic maps, urban and territorial plans and specialized databases. To access University Library System services, users must be registered and authorized in the university login system. Our services at the campuses Books loan You can borrow up to 5 books from different libraries. Inter-system loan You can borrow up to 5 books from any SBA library. In order to facilitate the usability of the services from the decentralized campuses, it is possible to use the inter-system loan. Consultation You can consult all the material of the libraries at the various campuses. On-line services the collective catalogue of the University (OPAC): through this service you can research documents belonging to the libraries of the University. on line papers and data bank: on line consultation of various data banks and more than 700 on-line papers. an e-books collection: 1000 electronic books for Engineering and Architecture. POLIsearch: meta-search engine for simultaneously locating and searching in on-line, subscriber and free resources and an environment offering customised services. interlibrary loan and Documents delivery the on-line reference service tua biblioteca, available 24 hours a day which brings you an answer within the next 24 hours. All these services are available both on the IP net of the University and at home, through proxy service. You will find all the necessary information at: 25

15 Computer Facilities Student Restaurants 26 All the students of the Politecnico di Milano are assigned an account. The address is created according to the following rules: For example, Mario Bianchi would get: In order to read messages received through this account you have to enter the website then click on Webmail and insert your matriculation number and your password (you will receive both of them when you will be officially enrolled). The account is available all week, 24 hours a day. This address is used by the Politecnico di Milano to send to its students all the necessary information concerning didactic, cultural and extracurricular activities of the institution. Through this account, students can send/ receive messages to/from another address. Both Leonardo and Bovisa Campuses have computer rooms available to students. The access is free for all the students: you just need to show your student card. The complete list of classrooms and computer rooms is available on the website at click on aule in the menu on the right side of the page, then choose the campus on your left and: click on the type of room you are looking for on the menu at the bottom of the page to see the complete list on your screen; write the name of the room to find its location. Bars are located both in Leonardo and Bovisa Campuses: A bar with canteen facilities is located in Leonardo Campus, below the terrace, in front of the individual study hall called Acquario. Another bar, where you can buy pizza and drinks, is located on the terrace in front of the North Building in Leonardo Campus. In campus Bovisa, the bar is located inside the campus area in via Durando 10. A restaurant/canteen service ( mensa ) is available for students in two different locations near Campus Leonardo: Mensa Universitaria, via Golgi 20 (open from Monday to Friday from to 14.00) Casa dello Studente, viale Romagna 62 (open from Monday to Friday from to 21.00; Saturdays, Sundays and holidays from to and from to 21.00) Another canteen service is held at Campus Bovisa, inside the School of Engineering (via La Masa). 27

16 Students Associations Comitato Universitario Sportivo C.U.S. (University Sport Committee) 28 A number of Students Associations organize both cultural and sports activities, open to all students. Among them, the ones who count more members are: ESN (Erasmus Student Network) and ESEG (Exchange Students and Erasmus Guide). Students registered in one of these associations may get discounts in many bookshops, fotocopisterie, phone cards, cinemas, cafés etc. Both associations also help international students in finding accommodation. ESN Campus Leonardo tel via Ampere 10, Milano ESN Campus Bovisa tel via Durando 10, Milano ESEG Campus Leonardo tel c/o Educafé p.zza Leonardo da Vinci Milano Students Sport Activities at the campuses of the Politecnico di Milano, except for the Como Campus, are organized by the University Sport Committee (C.U.S.). C.U.S. enrolment costs 10. Insurance for all activities as well as medical check-up for non-competitive performance are included in the enrolment fee. C.U.S. members can either take part into sport courses or participate to the organized competitions. For further information about C.U.S. activities and enrolment you can: go to the C.U.S. office at Campus Giuriati, which is located in front of the Department of Electronics and Information, via Golgi, at the corner with via Pascal (office hours: Monday to Friday, , tel ) contact the Centro Universitario Sportivo - CUS Milano, Circonvallazione Idroscalo 11, Segrate (Milano) tel office hours: Monday to Thusday 10-17, Friday visit the C.U.S. web-site visit click on Didattica and then on Altre Informazioni All the students enrolled in C.U.S. receive the card to enter the Campo Giuriati sport area for free. Some activities of particular interest for the Politecnico di Milano may receive a direct contribution from the C.U.S. Among them: sailing (crews of the Politecnico di Milano have taken part into international races) soccer (11 or 5 players), cross country race, basketball, volleyball and others. 29

17 A Fitness Gym offering a wide range of resistance equipment, is located at the Casa dello Studente, via Romagna 62. The access for students is free of charge. Furthermore, students of the Politecnico di Milano also organize other sport activities such as international, national or local competitions (soccer, cross, sky, rugby). 30

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