Cortiva Institute-Florida

Transcription

1 CATALOG 2011/12

2 Cortiva Institute-Florida 4045 Park Boulevard Pinellas Park, FL Tel: (727) Fax: (727) License #585, Licensed by the Commission for Independent Education, Florida Department of Education. Additional information may be obtained by contacting the Commission at 325 W. Gaines St, Suite 1414, Tallahassee, FL , Toll Free The contents of this Catalog are presented as an accurate description of course content, facilities, and services, and of academic standards and policies that are in effect as of the publication date and are subject to the terms and conditions of the Enrollment Agreement entered into between the Student and Cortiva Institute. Contents of this Catalog are subject to change, and any changes or updates to this catalog will be included as addenda. (Updated January 2012)

3 Letter from the Campus President Welcome to Cortiva Institute! Since 1981, Cortiva Institute - Florida, has been passionate about developing a massage therapy training program which provides excellence in curriculum, educational resources, alumni services, faculty, and staff. Our 30 years of local experience in the field of massage education and Cortiva Institute s 230 years of collective national experience in massage education combine to yield a valuable resource center for our students and alumni. Students trust us because of our reputation and experience - they choose us because of our customer service and expertise. We make it easy for prospective students to start a flexible and fulfilling career in massage therapy. Our staff enjoys making the admissions and financial aid process a smooth one, and our students welcome your questions when you tour the facility or visit during an Open House or personal tour. Our location is in the heart of Pinellas County,which is a close proximity to the finest beaches, tourist attractions, shopping, and night life in Florida. There are many advantages in choosing to attend Cortiva Institute. We are dedicated to meeting your educational and professional goals. Our experience, enthusiasm, and expertise all come together to make your education and career preparation an exciting, stimulating, and highly rewarding experience. Please use the opportunities we provide for you to see the school and its staff and students. We want to illuminate a career path in massage therapy that is right for you. Get excited about your future and open yourself to the changes you can bring about in both yourself and in others. At Cortiva Institute, we believe Wellness Starts With You. Best Wishes, Greg Fears, Campus President Cortiva Institute - Florida School of Massage Therapy Steiner education group 3

4 table of contents about cortiva institute 6 Cortiva Institute Family of Schools 6 School History 6 About the Local Area 7 Mission Statement 7 Education Philosophy 7 Values 7 Facility Description 8 Accreditation, Licensing, and Approvals 8 Memberships and Other Affiliations 9 Ownership 9 Leave of Absence Policy 25 Leave of Absence Categories 25 Applying for a Leave of Absence 26 New Student Orientation 26 Satisfactory Academic Progress Policy 26 Repeated or Retake Courses 27 Transcripts 27 Changes in Programs 28 Incomplete Grades 28 Course Repetitions 28 Graduation/Completion Rates 28 about massage therapy 10 admissions 11 Admission Requirements 11 Cancellation and/or Postponement of Start Date 11 Statement of Non-discrimination 11 Credit for Previous Education Policy 12 Denial of Admission 12 Readmission Procedure 12 English Language Proficiency Policy 13 Requests for Reasonable Accommodation 13 student services 29 Advising/Tutoring 29 Books and Supplies 29 Career Services 29 Continuing Education 29 General Licensing Considerations 30 Housing 30 Resource Center 30 National Certification Exam 31 Professional Associations 31 Student/Faculty Ratio 31 program information 14 Professional Massage Therapy 14 Typical Course Sequence 3 term schedule 15 Typical Course Sequence 4 term schedule 16 Course Descriptions 18 academic information 22 Academic Freedom 22 Academic Year 22 Add/Drop Period 22 Attendance 22 Incomplete Grades, Make Up Attendance & Coursework 23 Academic Monitoring Policy 23 Course Requirements 24 Academic Clock Hour Definition 24 Grades - Professionalism and Participation 24 Grading System 25 Graduation Requirements 25 school policies 32 Anti-Hazing Policy 32 Cellular Telephones, Pagers, and Cameras 32 Children on Campus 32 Compensation for Massage 32 Crime Awareness and School/Campus Security 32 Criminal Background Check 33 Drug Free Workplace and Campus 33 Local Treatment Centers 33 Faculty Resource and Employee Conference Rooms 33 Health Requirements for a Successful Career and Medical Concerns 33 Non-Academic Probation or Dismissal 35 Non-Fraternization Policy 35 Practical Examinations 35 Personal Property 35 Professional Practice of Massage Therapy 35 Program to Program Transfers 36 Records and Confidentiality steiner education group

5 table of contents Reservation of Rights 39 School Massage Therapy Center 39 School Closing or Class Cancellation 39 School Phones, Computers and Other Electronic Equipment 39 Smoking on Campus 39 Student Appearance 39 Student Complaint Policy 40 Student Conduct Policy 41 Student Contact Information 43 Student Non-Harassment Policy 43 Student Liability Insurance 45 Transferability of Credits 45 Veterans Policies 45 Visitors to the Classroom and Campus 45 financial information 46 Refund Policy 50 tuition and fees 53 general information 54 Administrative Staff 54 Faculty 54 Calendar 57 Holidays 57 Hours of Operation 57 Contact Information 57 directions 58 Steiner education group 5

6 about cortiva institute Cortiva Institute Family of Schools When the field of formal massage therapy education began its resurgence almost 30 years ago, several extraordinary schools emerged to shape the profession. A select group of these leading institutions now form the backbone of the Cortiva Institute, giving our family of schools over 230 years of collective experience. Cortiva was born from the dream of creating a deeply rewarding educational experience and empowering career preparation. By combining the rich experience, expertise, and resources of some of the top schools in the nation, Cortiva created a collective vision of groundbreaking collaboration and high standards of quality. While each school contributes a unique history, the common Cortiva heritage evident in all reflects an unwavering dedication to high standards and best practices, to caring human relationships, and to the healing power of touch. We take a holistic and integrated approach to ensure that our graduates are prepared to work in clinics, hospitals, health clubs, spas, resorts, sports therapy clinics, or start their own private practices. School History The Humanities Center was founded in 1981 by its sole owner, Audrey Flax. Sherry Fears enrolled in the school in 1981 with the second class start. After graduating from the Center in 1982 and becoming licensed, Audrey invited Sherry to teach in the evening class. In January of 1983, the Center was sold to Sherry Fears. It remained under her direction until she retired in 2005, when the School was purchased by Cortiva. In 2011, Cortiva was purchased by the Steiner Education Group. At its inception, the Center was located in approximately 2,000 sq. ft. of professional space. We received accreditation by NATTS (now ACCSC), an accrediting agency recognized by the Department of Education in Washington, D.C. in Between 1984 and 1989, the space was increased to 5,000 sq. ft. to accommodate the increasing number of students who wanted to train. In 1990, the Center moved three blocks from its original space to its current location in an 10,000 sq. ft. freestanding professional building located on one and one-half acres. In 2011, Cortiva was purchased by the Steiner Education Group. As a nationwide family of schools, each Cortiva Institute delivers health and wellness education with a focus on humanity. Cortiva Schools have established benchmarks of quality in all aspects of training and practices, producing qualified professionals with the necessary skills for a career in the profession of massage therapy. Each location is independently licensed in the state in which it operates and is accredited by an accrediting agency recognized by the U. S. Department of Education. Cortiva Schools are located in Chicago (Loop, Crystal Lake, and Woodridge), IL, King of Prussia, PA, Pinellas Park (Tampa Bay Area), FL, Scottsdale, AZ, Federal Way, WA, Seattle, WA, Tucson, AZ, Wall Township, NJ, Hoboken, NJ and Watertown (Boston), MA. Please visit steiner education group

7 about cortiva institute About the Local Area The school is located on the lovely west coast of Florida, just minutes from the Gulf of Mexico and Tampa. Beautiful beaches, warm weather, and a wide range of educational and cultural opportunities dominate descriptions of this area. Pinellas Park itself is a moderate sized suburb of St. Petersburg, just south of Clearwater and west of Tampa. The beaches in our area are breathtaking, and although the area has grown tremendously in the past 20 years, we have retained the charm of a smaller city. Nearby, downtown St. Pete is a vibrant area of renovated buildings, lofts and condominiums on Tampa Bay. Bicycling, wind-surfing, running, wake boarding, canoeing, golfing, tennis, fishing, camping, swimming, kite-sailing, roller-blading, and volleyball are the outdoor pleasure-pursuits of our population. Major universities, community colleges, and private schools are found in our area. Museums, zoos, art galleries, concert facilities, professional football, hockey, and baseball are other attributes of our area. For weekend activities, students find they are within a two-hour drive of Disney, Epcot, Sea World, Weeki- Wachee, and the lovely islands of Sanibel and Captiva. Lowry Park Zoo, Busch Gardens, The Florida Aquarium, IMAX, the Pier, the Great Explorations Museum and the Dali Museum are nearby. Our school is one block west of U.S. 19 on Gandy/Park Blvd. The Tampa International Airport is just 15 minutes away, as is St. Petersburg/ Clearwater Airport. Our current students drive from Tampa, Clearwater, Spring Hill, Tarpon Springs, Plant City, Lakeland, St. Petersburg, and suburbs in between. The school is accessible to the major metropolitan areas of Tampa Bay and the growing communities of Pinellas, Pasco, and Hernando Counties. Mission Statement Our mission is to provide innovative and practical wellness and health education. Education Philosophy Cortiva Institute is dedicated to providing our students with opportunities to challenge themselves to learn and grow academically, personally and professionally. Values Cortiva Institute embraces the following values: Integrity - we act honestly and ethically with one another, our students, and the larger community. Excellence - we consciously set high standards and take steps to achieve and exceed them. Respect - we create a kind, honest, and respectful environment that encourages people to act responsibly and give their best. Professionalism - we are committed to developing, following, and modeling the best practices of our chosen professions with each other and our students. Community - we foster open and constructive communication and interactions with one another to support creative collaboration and opportunities for growth. Diversity - we acknowledge that adult education is grounded and enriched by the wide variety of life experiences and learning styles of our students and teachers. Growth - we continuously seek to improve ourselves in an effort to become better people, teachers, learners, and professionals in our chosen fields. Steiner education group 7

8 about cortiva institute Facility Description The school is a self-contained freestanding professional building of 10,000 sq. ft., situated on one and one-half acres. Our well-lit, paved parking lot meets the needs of students, staff, and clients of our Student Massage Therapy Center at any one time. The Learning Resource Center (LRC) contains over 550 texts, national and international journals, and several computers, all with internet access. We continually add new books and videos to our library. Computers have lecture and practice test materials for self-paced review and study. The LRC is open from 8:00 am to 8:00 pm, and staff is available to help students. Checking out books requires no fee, and DVD check-out is a minimal fee per night. We also have massage tables and massage chairs for rent. We strongly encourage study groups within classes to build support and confidence, and the LRC is a perfect place for groups to meet. Our classrooms are large and open, and administrative offices are easily accessible to students. The school has two lecture rooms equipped with multimedia technologies. The equipment includes anatomy models, whiteboards, a VCR, a DVD player, a computer for PowerPoint presentations, and an LCD projector. We use the Anatomiken models to enhance our students understanding of the muscles and their function. Lab time is provided for students to build the muscles, deep to superficial, on these patented models. In addition, A.D.A.M., (a CD program used in many medical schools across the country), is used as the cornerstone of our Anatomy Program. We have two hands-on instructional classrooms, each equipped with massage tables for students use in training, Body Support Systems, whiteboards, digital projectors, CD players, and other items needed for instruction. There is a teacher/staff workroom, eight administrative offices, a student library, a large lobby for clients, a large student lunch area, eight bathrooms, and a great outdoor picnic area. Students have access to our two large refrigerators and four microwaves during meal breaks. We also have a soft drink vending machine and filtered water available. Accreditation, Licensing, and Approvals Licensed by the Commission for Independent Education, Florida Department of Education. Additional information may be obtained by contacting the Commission at 325 W. Gaines St, Suite 1414, Tallahassee, FL , Toll Free Our License number is 585. Consumers may contact The Florida Commission to verify licensure or obtain other public information about our school by writing the Commission at 325 W. Gaines St, Suite 1414, Tallahassee, Florida, The toll-free phone number for the Florida Commission is The school is accredited by Accrediting Commission of Career Schools and Colleges (ACCSC). You are invited to inquire as to the status of our accreditation by calling ACCSC at , or writing to them at: 2101 Wilson Blvd., Suite 302, Arlington, VA, They can also provide you with a list of their accredited massage schools throughout the United States. The School is authorized by the United States Department of Education to participate in the Student Financial Assistance (SFA) program and offers various federal financial aid programs to eligible students. We are also approved for the training of veterans and eligible veterans dependents. 8 steiner education group

9 about cortiva institute Memberships and Other Affiliations The School is an approved school by the Florida Board of Massage Therapy, under the Florida State Department of Health. Cortiva Institute is an approved provider of Continuing Education with the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB). NCBTMB is an independent, private, not-for-profit organization that certifies professionals in the massage therapy and bodywork industry through a recognized credentialing program. For more information, please see the NCBTMB website: www. ncbtmb.com. Cortiva Institute is an active member of the American Massage Therapy Association (AMTA). AMTA is a membership organization founded in 1943, dedicated to serve its School, student, and professional members while advancing the art, science and practice of massage therapy. AMTA is the largest national organization of professional massage therapists. For more information, please see the Association s website: Ownership Cortiva Institute-Florida Campus is owned by SEG Cort LLC, which is a wholly owned subsidiary of Steiner Education Group, Inc. SEG Cort LLC is a Florida corporation. The members of the Board of Directors are Stephen Lazarus, Leonard Fluxman and Robert C. Boehm. Mr. Stephen Lazarus is the Chief Operating Officer for SEG Cort LLC and Steiner Education Group, Inc. Steiner Education Group Corporate Offices: 2001 West Sample Road #318 Pompano Beach, Florida (954) SEG Cort LLC is located at: 770 South Dixie Highway Suite 200 Coral Gables, Florida (305) We are a School member of the Florida State Massage Therapy Association (FSMTA). Steiner education group 9

10 about massage therapy The profession of Massage Therapy is about helping people, a vocation that cultivates and embodies creativity, individuality, intuition, and caring qualities. It allows one to move and flow so that at the end of the day, you feel like you would after a refreshing hike fully alive. Massage therapists directly and positively impact others on a daily basis through the healing power of touch. The massage therapy profession offers unique opportunities and advantages: self determined work hours, independence, a wide range of practice locations and options, and the ability to make a difference in the well-being of others. This dynamic, versatile, and portable vocation can be the catalyst to a lifetime of healthcare career opportunities. Massage therapy is receiving greater acceptance than ever before to assist, in a safe, effective, drugfree approach, in the relief of physical and emotional pain, the reduction of blood pressure, in boosting the immune system, and in enhancing overall wellness. Growing in popularity, it has become integral to the maintenance of good health and complementary to other therapeutic processes. Trends suggest that opportunities for massage therapy careers are increasing, with greater acceptance and recommendations from allied healthcare providers, along with steady growth in the spa and resort industry s demand for massage therapists. Facts and figures: Bloomberg Business Week ranked Massage Therapy as the #1 career for 2011 stating: According to the U.S. Labor Dept., this field is projected to grow in demand as baby boomers age and people of all generations recognize the physical and mental health benefits associated with massage therapy careers-for-2011/slides/2 The American Massage Therapy Association estimates that in 2010, massage therapy was a $12-17 billion industry, and there are 280,000 to 320,000 massage therapists and massage school students in the United States. Americans are seeking massage for medical and health reasons, and a vast majority (86%) agree that massage can be effective in reducing pain and is beneficial to health and wellness. detail/2320 According to the Bureau of Labor and Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Edition - Employment of massage therapists is expected to grow faster than average. Opportunities should be available to those who complete formal training programs and pass a professionally recognized examination. Employment of Massage Therapists is expected to increase by 19% from 2008 to 2018, faster than average for all occupations U.S. Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook steiner education group

11 admissions We receive admissions applications from a diverse population ranging in age, professional and educational backgrounds, and life experiences. Careful consideration is given to each applicant s qualifications in the following areas: academic potential, readiness, emotional maturity, personal motivation and goals and the physical ability to do the work (for more information, please see page 34: Health Requirements for a Successful Career and Medical Concerns). It is our goal to facilitate an effective and applicant friendly admissions process and our Admissions Representatives are available to offer assistance. Applications are accepted throughout the year for our Fall, Winter, Spring and Summer start dates. Admission Requirements To attend Cortiva Institute, applicants must: 1. Complete an interview with an Admissions Representative. Candidates are asked questions about goals and expected outcomes of study. This interview is typically conducted during a visit and tour of the school, or in extenuating circumstances, may be completed by telephone. 2. Submit an application for admissions, a signed enrollment agreement, and the required $25.00 application fee. Applications are available from the Admissions Representative and online at 3. Provide proof of high school graduation or GED. The high school name and state information must be included on the document. In some instances, students may not be able to provide the documentation required by Cortiva Institute s admissions criteria. Therefore, Cortiva may use an admissions test in lieu of documentation of high school diploma or its equivalent. 4. Demonstrate English language proficiency. 5. Be at least 18 years of age at the time of enrollment. A student who is not 18 years of age at the time of enrollment may request an exemption to this policy and, at the discretion of the Campus President, may be allowed to enroll in school. Before beginning classes, students must complete all required Financial Aid applications and/or Tuition Payment Plan. Students are strongly encouraged to participate in several school events prior to beginning their study. These events include: Attendance at an Introduction to Massage Therapy workshop Receive a professional massage Observe classes Cancellation and/or Postponement of Start Date Cortiva Institute reserves the right to postpone or cancel the start date due to insufficient enrollment. If this occurs, the student may request: (1) a guaranteed reservation in the next scheduled class for that program, or (2) cancellation of enrollment with a full refund of all monies paid. The student may also choose to postpone his/her start date. In the event of a postponement of a start date, whether at the request of the school or the student, a written agreement is required to be signed by the student and the school. The agreement must set forth: (a) whether the postponement is for the convenience of the school or the student, and (b) a deadline for the new start date, beyond which the start date will not be postponed. If the course is not commenced, or if the student fails to attend by the new start date set forth in the Student Enrollment Agreement, the student will be entitled to a full refund of prepaid tuition and fees within 30 days of the deadline of the new start date set forth in the agreement, determined in accordance with the school s refund policy and all applicable laws and rules that govern the institution. Statement of Non-discrimination Cortiva Institute is in compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans Steiner education group 11

12 admissions with Disabilities Act. Cortiva Institute is committed to providing equal opportunity in its recruitment, admission, educational programs and employment without discrimination on the basis of race, creed, color, national origin, ancestry, gender, sexual orientation, age, religion, or disability. Credit for Previous Education Policy Cortiva Institute welcomes applicants who have started their postsecondary academic programs at other schools and who have satisfactorily completed coursework that is applicable to our academic programs. The following policy and procedures ensure appropriate review for granting transfer hours: Only those courses in which a C or better as the final grade are considered Only those courses equivalent to Cortiva courses are considered Transferred course grade is not included in the calculation of the grade point average Course must have been taken within 10 years at an accredited post secondary institution recognized by the U.S. Department of Education The potential student is responsible to petition the Registrar for transfer credit and submit proper documentation by the end of add/drop week of the first term. Proper documentation includes a written letter of request for transfer credit, an official transcript, and course syllabi. No more than 50% of the total Cortiva Institute program hours can be considered for transfer. Credit for courses taken at another Cortiva Institute are 100% transferable if the courses are exact or comparable. Written notice of the total amount of transfer credit granted is provided within 5 business days of submitting an official transcript. If granted, the cost of tuition and applicable textbooks will be adjusted. Please note: Financial Aid eligibility may be affected due to the reduction in hours attempted in one or more terms. If transfer of credit is denied, the student has the right to appeal the denial within 3 calendar days. Submit the written appeal, to the Campus President and include the reasons for the appeal. Students who are accepted at Cortiva Institute and are given transfer credit earned at an outside institution will be evaluated qualitatively only for the work completed while at Cortiva Institute (transfer grades outside of the Cortiva system of schools will transfer in without a grade). The quantitative requirement remains the same for all students and will be calculated for each transfer student, based on the amount of transfer credit awarded. Therefore, the maximum time frame remains at 150% and is based on the number of hours remaining in the program that the student must complete following the transfer. Denial of Admission We reserve the right to deny admission to any applicant for reasons including but not limited to: Failing to meet the stated entrance requirements. Lacking the physical capacity to perform massage. Having a health condition that interferes with duties as a student or massage practitioner. Being unable to meet financial obligations to the school. Exhibiting a lack of motivation. Incompatible massage education philosophy. Lacking the professional attitude or maturity required. Lacking the ability to benefit from an education in massage. In the cases when Cortiva Institute denies admission, the decision is final and may not be appealed. Readmission Procedure Any student who has left Cortiva Institute for any time period must go through the formal re-entry process. Beginning with the student, contacting the school s Admissions Department. The Admissions Representative ensures that the student s records are reviewed by the following school personnel: 12 steiner education group

13 admissions Student Services/ Registrar for Academic Progress; Student Accounting for outstanding balances; Financial Aid for unresolved financial issues; and Director of Education evaluates previous attendance and academic preparedness. If approval is obtained, Admissions Representatives may proceed with the re-entry process. A student who has withdrawn due to medical reasons must provide documentation that he/she is able to re-enter the program and has a reasonable chance of completing the program of study. While the returning student will not be required to reapply for admission, he or she must schedule an appointment to discuss re-entry with the Director of Education. The returning student must be capable of completing the program that is currently offered. Prior credit earned will be evaluated and applied appropriately and the timing of the student s return to the classroom will be dependent upon the courses that are scheduled and those that the student must take to complete the program. All questions regarding this policy should be directed to the Campus President or Director of Education. Requests for Reasonable Accommodation Cortiva Institute is committed to providing qualified students with a disability an equal opportunity to access the benefits, rights and privileges of school services, programs and activities in compliance with The American with Disabilities Act and Section 504 of the Rehabilitation Act of Students who believe they are in need of accommodations should contact the Director of Education. Students with a documented disability must provide a current (within 3 years) document stating the disability and requested accommodations. This must be done prior to the start of classes. English Language Proficiency Policy Applicants for whom English is not the primary language must demonstrate verbal and written proficiency in English. Applicants will be required to take the Test of English as a Foreign Language (TOEFL) if they are not able to demonstrate their proficiency. Competence can be demonstrated by: Submission of a diploma from a secondary school (or higher) in a system in which English is the official language of instruction. A score of 500 or higher on the written TOEFL A score of 173 or higher on the computer TOEFL Applicants should contact the Admissions Office to determine if other comparable English language proficiency examinations are acceptable as an alternative to TOEFL. Steiner education group 13

14 program information Cortiva Institute offers the following diploma program: Professional Massage Therapy The Cortiva community is passionate about massage therapy and committed to thoroughly preparing students for an exciting career as a professional massage therapist. The Professional Massage Therapy Program provides a well-rounded educational experience, focusing on both the art and science of massage. The curriculum is the culmination of the combined 230 years of experience, best practices, and body of knowledge of each of the individual schools that form the Cortiva Institute Community throughout the country. Client-centered care is at the heart of the curriculum, which provides a foundation of basic and advanced approaches, including: Swedish, sports, neuromuscular, myofascial, deep tissue, chair massage, trigger point work and hydrotherapy. The therapeutic benefits of massage are explored from the most fundamental to the most advanced through the use of various techniques such as: Foundational massage techniques (effleurage, petrissage, friction, vibration, tapotement and passive range of motion) combined with artful flow and transitioning, which help create a relaxing wellness massage. Clinical massage techniques which are designed to treat soft tissue dysfunction and injuries. Myofascial massage techniques that work with the body s three-dimensional fascial system, helping to restore postural balance and soft tissue function. These foundational and advanced techniques come together in the clinical integration courses. Here, students learn to apply their skills to both relax clients and treat common clinical conditions in the classroom and facultysupervised student clinic, which is open to the public. In addition to the technique classes, our program offers applied science courses that prepare our students to: Experience the knowledge of anatomy by working with their hands; Understand how the body functions in order to make sound clinical decisions; Ensure safe practice; and Utilize this information to communicate effectively as a health care practitioner. Our professional development courses, which include business, communications, and ethics, further prepare our students for career success, which can include diverse employment opportunities, including entry-level positions in: massage therapy clinics the medical community such as chiropractic clinics, physical therapy clinics, acupuncture clinics, and hospitals resorts spas home visits seated chair massage at offices, hospitals or events sports massage for athletic teams and events private practice Educational Objectives Upon completion of our program, Cortiva graduates can apply their knowledge and skills to work with clients using the following steps: 1. Listen to the client to clearly understand his/her needs and goals for massage therapy. 2. Assess where the client s body alignment is out of balance. 3. Perform the massage therapy techniques that fit the client s needs. 4. Educate the client about self-care techniques and future massage therapy recommendations. In addition to meeting the needs of the client, our program places special emphasis on the needs of the massage therapist. Our program well prepares graduates to sit for the National Certification Exam and the Massage & Bodywork Licensing Examination (MBLEx). We also encourage our graduates to engage in lifelong learning through continued education to expand their theoretical, hands-on and business skills. The Professional Massage Therapy program is comprised of 750 clock hours and the program can be completed in 9 months or 12 months. Upon successful completion of the program, the student will receive a Diploma in Professional Massage Therapy steiner education group

15 program information PROFESSIONAL MASSAGE THERAPY Typical Course Sequence 3 term schedule (750 clock hours) Total Course Clock Hours Term One APP 111 Introduction to Anatomy, Physiology and Pathology 40 MAK 111 Musculoskeletal Anatomy and Kinesiology I 40 MAS 117 Massage Foundations: Mechanics and Strokes 40 MAS 119 Massage Foundations: Integrative Therapeutic Massage 60 MCL 111 Clinic Foundations and Hydrotherapy 40 PEC 111 Professional Ethics and Communication I 40 Term 1 Total 260 Term Two APP 121 Anatomy Physiology and Pathology of Body Systems A 40 MAK 121 Musculoskeletal Anatomy and Kinesiology II 40 MAS 120 Clinical Foundations: Myofascial Techniques and Assessment 40 MAS 127 Clinical Foundations: Neuromuscular Techniques and Sports Massage 60 MCL 121 Student Clinic 40 PEC 121 Professional Ethics and Communication II 30 Term 2 Total 250 Term Three APP 131 Anatomy, Physiology and Pathology of Body Systems B 40 BUS 119 Business Practices for Massage Therapists 40 MAS 135 Population Spectrum 30 MAS 139 Clinical Integration: Assessments and Techniques 60 MCL 131 Student Clinic 40 RCR 151 Clinical Reasoning and Research Literacy 30 Term 3 Total 240 Program Total Steiner education group 15

16 program information PROFESSIONAL MASSAGE THERAPY Typical Course Sequence 4 term schedule (750 clock hours) Total Course Clock Hours Term One MAK 111 Musculoskeletal Anatomy and Kinesiology I 40 MAS 117 Massage Foundations: Mechanics and Strokes 40 MAS 119 Massage Foundations: Integrative Therapeutic Massage 60 PEC 111A Professional Ethics and Communication I A 20 Term 1 Total 160 Term Two APP 111 Introduction to Anatomy, Physiology and Pathology 40 MAK 121 Musculoskeletal Anatomy and Kinesiology II 40 MAS 127 Clinical Foundations: Neuromuscular Techniques and Sports Massage 60 MCL 111 Clinic Foundations and Hydrotherapy 40 PEC111B Professional Ethics and Communication l B 20 Term 2 Total 200 Term Three APP 121 Anatomy Physiology and Pathology of Body Systems A 40 BUS 119A Business Practices for Massage Therapists A 20 MAS 120 Clinical Foundations: Myofascial Techniques and Assessment 40 MAS 135 Population Spectrum 30 MCL 121 Student Clinic 40 PEC 121 Professional Ethics and Communication II 30 Term 3 Total 200 Term Four APP 131 Anatomy, Physiology and Pathology of Body Systems B 40 BUS 119B Business Practices for Massage Therapists B 20 MAS 139 Clinical Integration: Assessments and Techniques 60 MCL 131 Student Clinic 40 RCR 151 Clinical Reasoning and Research Literacy 30 Term 4 Total 190 Program Total steiner education group

17 program information Standard Occupational Classification System (SOC Codes) The Professional Massage Therapy Program is designed to prepare you for a career as a Massage Therapist. Additional job titles for *SOC Code may include: Bodywork Therapist, Integrated Deep Tissue Massage Therapist, Therapeutic Massage Technician, etc. For more information on job related titles,wages and employment, please visit : *SOC Codes (Standard Occupational Classification) are established by the Federal Office of Management and Budget. The occupations listed are recognized by the U.S Secretary of Labor/Education. Steiner education group 17

18 program information Course Descriptions Courses are listed alphabetically by the course number. Course Numbering System: APP: Anatomy, Physiology & Pathology BUS: Business Practices MAK: Musculoskeletal Anatomy & Kinesiology MCL: Massage Clinic MAS: Massage Theory & Practice PEC: Professional Ethics & Communication RCR: Research & Clinical Reasoning 100 level courses are completed in the Professional Massage Therapy program. APP 111 Introduction to Anatomy, Physiology & Pathology (40 clock hours) This is the first of three courses that provide a strong foundation in the structure, function and pathologies of the human body as they relate to the practice of massage therapy. This knowledge will serve as a foundation for the clinical thinking required of massage therapists when making therapeutic decisions. In this course students will learn basic medical terminology, body organization, basic cytology and histology, as well as the structure, function and pathologies of the integumentary, skeletal and muscular systems as they relate to massage therapy. Primarily a lecture and discussion course, students are encouraged to develop self study and basic critical thinking skills in an engaging educational environment. Prerequisite(s): None. APP 121 Anatomy, Physiology & Pathology of Body Systems A (40 clock hours) This course continues to present an integrated approach to the teaching of anatomy, physiology and pathology. The systems covered include the nervous, endocrine and cardiovascular systems. Through increased understanding of both the normal and abnormal structure and function of these systems, students further develop their ability to relate anatomy, physiology and pathology to the practice of massage therapy. Utilization of proper medical terminology and critical thinking skills is actively reinforced in classroom experiences and students are encouraged and supported in the development of self study skills. Prerequisite(s): APP 111 Introduction to Anatomy, Physiology & Pathology APP 131 Anatomy, Physiology & Pathology of Body Systems B (40 clock hours) This course continues to present an integrated approach to the teaching of anatomy, physiology and pathology. The systems covered include the lymphatic, respiratory, digestive, urinary and reproductive systems. Discussion of common system pathologies continues with specific emphasis on the inflammatory process and the role that massage therapy can play in reducing edema. Additionally, students study basic body metabolism and nutrition while discussing the principles of healthy eating. Continued use and development of self study skills and professional medical terminology is encouraged. Prerequisite(s): APP 111 Introduction to Anatomy, Physiology & Pathology BUS 119 Business Practices for Massage Therapists ( 40 clock hours) In this course, students will begin to define their unique identities as massage professionals. They will identify personal and professional goals as well as clarify the vision and values for their massage practice. Students will explore career options and concepts as they enhance valuable client-centered customer service principles and acquire an understanding of ethical business procedures and employment structures. Students will also begin to create specific plans to realize their goals within the massage therapy profession. Students explore methods for achieving their personal and professional goals as they outline either a business or employment plan. Students will learn financial management strategies through discussions on taxes, insurance, recordkeeping, marketing and client retention that will help them achieve a successful career in massage therapy. Prerequisite(s): None MAK 111 Musculoskeletal Anatomy and Kinesiology I (40 clock hours) In this course, students will explore the structures, terminology and concepts related to human movement. Students will locate bones as well as identify and palpate specific bony landmarks of the body. Joint structure and function will also be discussed and both active and passive joint ranges of motion practiced. Students will learn the major superficial muscles of the body, including their specific attachments and actions. Extensive hands-on work is done in this course in order to give students practical experience of the skeletal and muscular systems and how the two systems work together to create movement. This will provide a solid anatomical 18 steiner education group

19 program information foundation for the soft tissue techniques and assessments developed in students massage theory and practice coursework. Prerequisite(s): None. MAK 121 Musculoskeletal Anatomy and Kinesiology II ( 40 clock hours) In this course students will continue to explore the structures, terminology and concepts related to human movement. Students will locate bones as well as identify and palpate specific bony landmarks of the body. Joint structure and function will be reviewed and both active and passive joint ranges of motion practiced. Students will learn the major deep muscles of the body, including their specific attachments and actions. Extensive hands-on work is done in this course in order to give students practical experience of the skeletal and muscular systems and how the systems work together to create movement. This will provide a solid anatomical foundation for the soft tissue techniques and assessments developed in students massage theory and practice coursework. Prerequisite(s): MAK 111 Musculoskeletal Anatomy and Kinesiology I MAS 117 Massage Foundations: Mechanics and Strokes ( 40 clock hours) This course presents the foundations of massage history, theory and practice. Students will acquire an in-depth understanding of the five foundational massage strokes: this includes the purpose, effects, indications and applications of each stroke. Students will also learn proper body mechanics and self-care to support their longevity in the field. Prerequisite: None Co-requisite: This course must be taken concurrently with MAS 119 Massage Foundations: Integrative Therapeutic Massage. Note: MAS 117 and MAS 119 are co-requisites; therefore any courses that require MAS 119 as a prerequisite also require MAS 117 as a prerequisite. MAS 119 Massage Foundations: Integrative Therapeutic Massage (60 clock hours) In this course students will learn to recognize and properly use the equipment necessary to practice massage therapy. Students will also learn to develop a smooth and flowing full-body therapeutic massage by refining and building upon the strokes and mechanics learned in MAS 117. This includes client positioning, proper movement around the massage table, stroke combining, and a variety of stroke applications, entries, exits and transitions. This course also includes basic information needed to work safely and effectively with healthy pregnant women. Prerequisite(s): None Co-requisite(s): This course must be taken concurrently with MAS 117 Massage Foundations: Mechanics and Strokes. Note: MAS 117 and MAS 119 are co-requisites; therefore any courses that require MAS 119 as a prerequisite also require MAS 117 as a prerequisite. MAS 120 Clinical Foundations: Myofascial Techniques and Assessment (40 clock hours) This course will introduce students to the integrated role of the fascial and muscular systems in the creation and distortion of structural balance in the human body. Students will learn to recognize and evaluate common postural distortion patterns and their effect on the structure of the entire body. Students will also learn a variety of myofascial techniques for each of these postural distortion patterns that will help bring the body back into structural balance. Prerequisite(s): MAS 119 Massage Foundations: Integrative Therapeutic Massage MAK 111 Musculoskeletal Anatomy and Kinesiology I MAS 127 Clinical Foundations: Neuromuscular Techniques and Sports Massage ( 60 clock hours) This course will introduce students to the integrated role of the nervous and muscular systems as these systems relate to the practice of massage therapy. Students will learn to assess soft-tissue tension, restricted range of motion, tender points and trigger points. Students will learn a variety of neuromuscular techniques to address these conditions. These techniques include cross fiber friction, positional release, trigger point release, and PNF (proprioceptive neuromuscular facilitation). Students will also be introduced to sports massage techniques in this course to work effectively with athletes in both pre and post event situations. Prerequisite(s): MAS 119 Massage Foundations: Integrative Therapeutic Massage MAK 111 Musculoskeletal Anatomy and Kinesiology I MAS 135 Population Spectrum (30 clock hours) In this course, the role of the massage practitioner when working with a diverse client population will be examined. Students will identify and discuss personal fears, biases and judgments that may impact their ability to work with different clients. Clients who commonly require special accommodations or Steiner education group 19

20 program information sensitivity from the practitioner in communication, positioning, equipment or technique will be discussed. These clients include trauma survivors, elders, obese, physically disabled, and chronically or terminally ill clients. Students will identify the unique needs of these clients and determine and practice appropriate adjustments. Students will also learn to identify and address the unique positioning and massage application requirements of women during a healthy pregnancy. Prerequisite(s): MAS 119 Massage Foundations: Integrative Therapeutic Massage MCL 111 Clinic Foundations and Hydrotherapy MAS 139 Clinical Integration: Assessments and Techniques (60 clock hours) This course integrates the assessments and techniques learned in other courses and develops the student s ability to apply them to specific clients and clinical situations. Students will combine intake and client history information with postural, range of motion and palpation assessments to develop an awareness of the clinical needs of individual clients. Students will then use this integrated assessment information to create customized client-centered massage therapy sessions using foundation massage, neuromuscular and myofascial techniques. Students will learn to identify when it is appropriate to treat with massage therapy and when it is appropriate to refer to another health care practitioner. Prerequisite(s): MAS 119 Massage Foundations: Integrative Therapeutic Massage MAK 121 Musculoskeletal Anatomy and Kinesiology II MAS 127 Clinical Foundations: Neuromuscular Techniques and Sports Massage (may be taken concurrently) MAS 120 Clinical Foundations: Myofascial Techniques and Assessments (may be taken concurrently) MCL 111 Clinic Foundations and Hydrotherapy (40 clock hours) In this course students will learn the skills needed to practice massage therapy in a professional clinical setting. This includes preparing to participate in student clinic. Students will explore the therapeutic environment and learn how to put this into practice with their clients. Client intakes, interviews, health histories and SOAP charting will be discussed and practiced as tools to support providing client centered massage. Safe practice considerations will also be discussed to teach the student how to identify, accommodate or contraindicate common conditions seen in a professional massage clinic. Students will also explore the foundations and therapeutic applications of hydrotherapy as those applications relate to the practice of massage therapy. Prerequisite(s): None. MCL 121 Student Clinic (40 clock hours) In this course students will begin to apply their developing skills with members of the general public. Students will combine professional communication skills with intake and client interview assessment skills to develop an introductory awareness of their client s needs. The student will then apply the skills learned in their foundation massage therapy courses to provide a smooth and flowing client-centered therapeutic massage with proper client positioning and draping. Following the massage, students will use their charting skills to create professional SOAP notes in their client s chart. Prerequisite(s): MAK 111 Musculoskeletal Anatomy and Physiology I MAS 117 Massage Foundations: Mechanics and Strokes MAS 119 Massage Foundations: Integrative Therapeutic Massage MCL 111 Clinic Foundations and Hydrotherapy MCL 131 Student Clinic (40 clock hours) In this course students will continue to apply their developing skills with members of the general public. Students will continue to combine professional communication, intake and client interview skills with their increasing palpation and observational assessment skills to arrive at a more developed awareness of their client s needs. The student will then apply the skills learned in their foundation massage therapy courses to provide a smooth and flowing client-centered therapeutic massage with proper client positioning and draping. Students will begin to include more specific regional massage techniques as their abilities grow and client needs require. Following the massage, students will continue to use their charting skills to create professional SOAP notes in their client s chart. Prerequisite(s): MAK 111 Musculoskeletal Anatomy and Physiology I MAS 117 Massage Foundations: Mechanics and Strokes MAS 119 Massage Foundations: Integrative Therapeutic Massage MCL 111 Clinic Foundations and Hydrotherapy PEC 111 Professional Ethics & Communication I (40 clock hours) This course prepares students to develop and maintain therapeutic relationships with their clients. Students learn the foundations of ethical practice and professionalism, including the significance of 20 steiner education group

21 program information personal and professional boundaries. Students develop self-awareness, empathy, compassion, and interpersonal communication skills and learn how to use these in handling various situations in massage practice. Students learn skills to build rapport with clients, manage conflict, and develop clear awareness and boundaries related to the difference between professional touch and sensual or sexual touch. Students are also introduced to concepts and applications of various learning styles to support their academic success in school. Prerequisite(s): None PEC 121 Professional Ethics & Communication II ( 30 clock hours) In this course students continue to explore the therapeutic relationship and boundaries introduced in PEC 111. This course gives special attention to the unique dynamics and ethical dilemmas that can arise in clinical practice. Students develop critical thinking skills and use role-play activities to improve their ability to manage client relationships in a professional manner and respond effectively to challenging client situations. Students will also explore professional boundaries and communication skills as they relate to interacting with other healthcare professionals. Prerequisite(s): PEC 111 Professional Ethics & Communication I Florida Licensure Curriculum Requirements are found in the following courses: 150 hrs Anatomy and Physiology APP111, APP121, APP131, MAK111, MAK hrs 125 hrs 10 hrs 15 hrs 76hrs 3 hrs 2 hrs 15 hrs Basic Massage Theory and History Clinical Practicum FL Laws & Rules (Chapter 456 and 480, F.S. and Chapter 64B7, F.A.C.) Theory & Practice of Hydrotherapy Allied Modalities HIV/AIDS Education Prevention of Medical Errors Business MAS117, MAS119 MCL111, MCL121, MCL131,MAS135, MAS139 PEC121 MCL121 (15 hours) MAS120, MAS127, MAS139 APP131 RCR 151 BUS119 RCR 151 Clinical Reasoning & Research Literacy (30 clock hours) In this course students are introduced to the clinical reasoning process necessary to create client-centered massage therapy treatment plans. These treatment plans include massage therapy assessments and findings related to the location and nature of the client s soft tissue dysfunction, appropriate massage therapy techniques, and the length of massage therapy sessions. Treatment plans also address the duration and frequency of massage treatment over time and how this is affected by client interest, degree of soft tissue dysfunction, and the differing needs of acute and chronic injuries. In addition to treatment planning, students will learn basic pharmacology concepts as they relate to the practice of massage therapy and develop skills in obtaining and reviewing research articles. Students will then discuss the impact that scientific research has on the massage profession. Prerequisite(s): None Steiner education group 21

22 academic information The following academic policies apply to all students. By signing the enrollment agreement, each student agrees to abide by these policies. Academic Freedom Cortiva Institute values the right to free speech as demonstrated in the instruction provided by its faculty members. Cortiva Institute assures academic freedom in the classroom, within the stated mission of the school and in compliance with the established academic policies and procedures. In the classroom, faculty members may express their professional points of view and conclusions supported by relevant evidence. Faculty members have the professional obligation to present the learning objectives in a manner that supports diverse learning styles in the classroom. Academic Year Cortiva Institute s academic year is 900 clock hours. Add/Drop Period The add/drop period refers to the first week of each term. First term and returning active students must attain approval from the Director of Education to add or drop courses. Students meeting SAP will not have their academic status affected for approved course changes during add/drop period. Any exceptions to this policy must receive written approval from the Director of Education. Attendance It is very important that students attend all courses for which they are registered and complete them successfully. Should a compelling reason arise to cease attending, it is the student s responsibility to immediately contact the Student Services department to discuss the options available to the student. Although we expect students to attend all classes in all courses, we realize there are extenuating circumstances where a student, due to illness or personal matters, cannot be in class. To ensure students are receiving the course information and supervised practice necessary to become competent practitioners, we have established and require a minimum attendance percentage of 75% in each course. Students with attendance below 75% at the end of a course will be required to attend make up classes. For further information on make up, please see the Incomplete Grades, Make Up Attendance and Coursework policy. Accumulated absenteeism in any one course will affect performance and grades. Absenteeism can be accumulated through missing the class entirely or by being tardy or leaving class early. Instructors record tardies and leaving class early in increments of 15 minutes. Excessive tardiness and leaving early accumulate toward allowable absences. Attendance is tracked in every class period by the instructor, to the nearest quarter hour. Class attendance is recorded daily in our School s electronic data management system and the absences become part of the student s academic record. If a student misses one or more classes, he/she will need to make up any required class work that was missed in addition to the possible attendance make up. A student may also incur additional charges for instructor time to administer hands-on/lab make-up work or exams. Any student who does not attend classes for 14 consecutive calendar days will have their enrollment terminated for them. Federal regulations state that the Registrar s Office may not release any academic or attendance information over the phone. Students who need information regarding their attendance or grades must request it in person, from either their Instructor or the Registrar s Office. It is the student s responsibility to remain current on their attendance status. Students are responsible for contacting the instructor for work missed, and they are responsible for all assigned work and demonstrated skills. Student Clinic Courses The Student Clinic Courses (MCL 121 and MCL 131) require 100% student attendance for the entire 22 steiner education group

23 academic information scheduled 40 clock hours. If a student is absent from one or more Clinic classes, he/she is responsible for notifying the instructor and is also responsible for rescheduling the missed hours. Tardiness Policy Any student who enters a class after the attendance has been taken is considered tardy. Attendance records will reflect this accurately and will affect overall attendance as noted above. Early departures from class Attendance records will also reflect the time missed by any student who leaves a class prior to the scheduled conclusion of the class. Early departure from class will also affect overall attendance, as noted above. Determination of Satisfactory Attendance Students must maintain at least 75% cumulative attendance in the program while matriculating to maintain satisfactory attendance. Satisfactory attendance is evaluated at the end of each term. Attendance Probation Students who do not have 75% cumulative attendance in the program at the end of a term are placed on attendance probation. Students placed on attendance probation are notified in writing of their status, and documentation is placed in the students files. Students placed on attendance probation have one term to achieve satisfactory attendance (75% cumulative program attendance). Students can improve their cumulative attendance percentage by attending needed make-up classes and/or repeat courses, and attending currently scheduled courses. Education staff will have regular follow up with these students to review progress toward program completion. Students who achieve satisfactory attendance by the next term end are removed from attendance probation status. Students who have unsatisfactory attendance progress for two consecutive term ends are withdrawn from school. Incomplete Grades, Make Up Attendance & Coursework Incomplete grades may be awarded for the following reasons: Required coursework is not complete Attendance for the course is below 75% Make-up coursework must be completed by the end of the subsequent term in which the course was offered. If the required coursework is not received by that time, the Incomplete will convert to an F and the student will be required to repeat the course. Make-up attendance to meet the required 75% in a course must be completed by the end of the subsequent term in which the course was offered. If the required attendance is not made up by that time, the Incomplete will convert to an F and the student will be required to repeat the course. Students who are missing required coursework and/or have less than 75% attendance in a prerequisite course must demonstrate competency in that course before beginning the requisite course. Academic Monitoring Policy Cortiva is committed to supporting students in completion of their program. In order to graduate, students must have a passing grade in every course in the program, complete all required clinic hours, and meet the minimum course and cumulative program attendance requirements for the program in which they are enrolled. Therefore, students are expected to maintain a cumulative grade point average (GPA) of 2.0 or better while matriculating. Reporting Academic Standing to Students Students GPAs are monitored at the end of each term. Students whose GPA is below a 2.0 at the end of a term are notified of their GPA standing. Students who have a GPA below 2.0 should meet with Student Services to review what coursework needs to be made-up, and then complete incomplete work or courses, attend make-up classes, repeat failed courses, and complete currently scheduled courses. Education staff will have regular follow up with these students to review progress toward program completion. Steiner education group 23

24 academic information Course Requirements Requirements for each course are included in the course syllabus, which is distributed by the course instructor at the beginning of each course. Academic Clock Hour Definition A clock hour consists of 50 minutes of classroom instruction for every 60 minutes of class time. Cortiva Institute does not offer students non-credit remedial courses in any of the programs. Grades - Professionalism and Participation In addition to demonstrating the acquisition of technical massage skills, each Cortiva student will be graded on professionalism and participation in the classroom. The components of this grade are as follows: 1. Professional demeanor and behavior, as demonstrated by: a. Attendance and Preparation Arrives to class with all necessary supplies and ready to begin on time. Prepares properly for class. Stays for the duration of class. Returns from breaks on time. Engages in proactive communication regarding absences, make-up work, and retakes with instructor. b. Exhibits respectful classroom behavior Any talking is limited to class topics. No cross-talk or side conversations during instructor lecture or demonstrations. All activities during class are to be directly related to class. Cell phones and other electronic devices are turned off. Exceptions must be approved by the instructor. Student models communication skills learned in the classroom, including constructive feedback. c. Practices professional interactions Adheres to Cortiva student conduct policy. Conduct is consistent with a professional environment. Interacts with classmates, instructors, clients and the public in a courteous and cooperative manner. Refrains from any and all conversation or contact of a sexual nature. d. Appearance is neat and clean Complies with Cortiva dress code. Wears closed toed shoes for lab classes and Clinic. Practices good personal hygiene. Wears clothing that allows practice partners appropriate access for full body massage. Keeps fingernails clean and short. Avoids use of perfumes or scented personal care products. 2. Active participation in all aspects of class, as demonstrated by: Listens attentively to lecture material, questions and answers. Participates in class discussions. Observes instructor demonstrations. Asks thoughtful questions on material that is not clear. Participates in hands on activities. Applies the techniques as demonstrated by the instructor. Adjusts and responds to instructor, student, and client feedback. Gives appropriate and constructive feedback during massage exchange sessions. Properly prepares for class (i.e., completes reading and prepares assignments). Keeps up with course content and seeks instructor assistance if necessary. Respects professional boundaries Please see the course syllabus for the percentage of the final grade that assessed for Professionalism and Participation in that particular course steiner education group

25 academic information Grading System Cortiva Institute uses the following standard grading scale for all courses: A B C F Pass W TC I Grade % 80-89% 70-79% 0-69% Pass Withdrawal Transfer Credit Incomplete Quality Points Note on Repeated courses: If a student repeats a course, the highest grade received for the course will be calculated in the GPA. Credits from the courses count as credit hours attempted and count as credits earned when the grade is C or higher. However, all grades received will remain on the student s official record and will be printed on the official transcript. Graduation Requirements To qualify for graduation, a student must fulfill the following requirements: 1. Receive a passing grade or credit for all required coursework. 2. Achieve a minimum Cumulative GPA of Maintain satisfactory academic progress standards. Official transcripts will not be released until all financial obligations are met. Leave of Absence Policy Counts Towards Hours Attempted Yes Yes Yes Yes Yes Yes Yes Yes Counts Towards Hours Completed Yes Yes Yes No Yes No Yes No Counts in GPA Cortiva students can qualify for an approved leave of absence from school under specific circumstances. Leave of absences fall into the three categories described below. Yes Yes Yes Yes No No No No Leave of Absence Categories Student Leave of Absence Students enrolled at least half-time who have certain emergency situations are eligible to take an approved leave of absence for up to 90 calendar days. Student Leave of Absences may be approved for the following reasons: Circumstances that are covered under the Family and Medical Leave Act of 1993, which are: a. Serious health condition of the student b. Care of an immediate family member with a serious health condition c. Birth/adoption of a child and care for that child Death of an immediate family member Jury duty Military service Administrative Leave of Absence In rare cases, a student may be put on leave of absence by the institution due to conflict resolution or disciplinary actions. In these circumstances, a leave of absence can be given for a maximum of 180 calendar days. Schedule Leave of Absence Occasionally, gaps in a student s program schedule may occur due to course availability. When this happens, a student may be placed on a leave of absence by the institution until the required courses are offered. In these circumstances, a leave of absence can be given for a maximum of 180 calendar days. All leave of absences are measured in calendar days and include school breaks in the total days allowed. Only one leave of absence will be approved in any twelve-month period. In extenuating circumstances, a student can appeal to the Campus President and Director of Education to have an additional leave approved. The combined total number of days of all leave of absences for a student cannot exceed 180 calendar days. International Students International students requesting a leave of absence are subject to the laws, limits, regulations, and restrictions of the various government agencies that regulate their status. Costs & Funding Associated with a Leave of Absence A student does not incur additional charges while on a leave of absence. Financial aid disbursements cannot be made to a student on a leave of absence. Steiner education group 25

26 academic information If any changes to the curriculum occurred during the student s leave, the student is responsible for purchasing any new books, manuals or supplies needed to complete the program. Students on a monthly payment plan with the school are still required to make their monthly payments while on leave of absence. Applying for a Leave of Absence Student Leave of Absence To apply for a leave of absence a student must: 1. Provide appropriate documentation of the situation (i.e. doctor s note, etc.). 2. Complete a Leave of Absence Request Form with the Registrar prior to taking the leave of absence. 3. Meet with the Financial Aid Department prior to taking a leave of absence to discuss the effects that failure to return from a leave may have on a student s loan repayment terms, including the use of some or all of the student s grace period. Administrative or Schedule Leave of Absence When an administrative or schedule leave of absence is required, a student must: 1. Meet with the Director of Education, Registrar and/ or Campus President to discuss the leave of absence prior to its start and complete a Leave of Absence request form. 2. Provide any documentation requested for the leave. The school provides the necessary documentation for a schedule leave of absence. 3. Meet with the Financial Aid Department prior to taking a leave of absence to discuss the effects that failure to return from a leave may have on a student s loan repayment terms, including the use of some or all of the student s grace period. Appealing a Denial & Requests for LOA Extensions If a student receives a denial of a leave of absence or needs to request an additional leave of absence, he/she can submit a written appeal to the Campus President. A letter explaining the emergency situation and supporting documentation should be submitted. The student will receive notification of the appeal/ extension approval or denial within five business days. Failure to Return from Leave of Absence Students who do not return to school on their scheduled leave of absence return date will be withdrawn from school. In order to return to school, the student would have to re-enroll and pay all applicable fees and tuition increases. Returning From a Leave of Absence A student must return to school on their scheduled return date. Students should work with the Student Services office before returning to create a class schedule to complete their program. New Student Orientation Each new student is required to attend the New Student Orientation, which is held prior to the first day of classes. At Orientation, students have the opportunity to meet faculty, staff, and/or classmates. Policies and procedures are reviewed and students will be required to complete any outstanding paperwork, including financial aid documents. During the orientation, students who are participating in federal financial aid programs will be required to undergo the required Federal Financial Aid Entrance Loan Counseling, if not otherwise completed. Satisfactory Academic Progress Policy Federal Regulations (34 CFR ) requires Steiner Education Group (SEG) to establish a Satisfactory Academic Progress (SAP) policy for determining that students are making satisfactory academic progress in their chosen program and are maintaining their eligibility to receive Title IV funds. SEG will apply the SAP policy to all students equally, regardless of program or enrollment status e.g. degree, or certificate, full-time or part-time. To maintain Title IV eligibility and be in good standing for financial aid a student must, at the end of each evaluation period, which is at the end of each term or payment period, meet the following requirements: maintain at least a C or 2.0 grade point average (GPA), successfully complete (pass) 67% of all attempted credit hours or clock hours and, be on track to complete their program within 150% of the standard timeframe required to complete their degree or certificate steiner education group

27 academic information Maximum Time Frame Policy Students must complete the program within 150% of the program length in weeks and corresponding hours. Students who do not complete their program within the allotted maximum time frame will be withdrawn. Incompletes, Withdrawals, Repeated Courses, and Transfer Credits or Clock Hours: See Grading System on page 24. Students will be placed on Financial Aid Warning if they: have an overall GPA that is less than 2.0, and, or; have not successfully completed (passed) 67% of all attempted credit or clock hours The students on Financial Aid Warning will be one term, semester, quarter, or payment period away from losing their financial aid eligibility. Students on Financial Aid Warning are eligible to receive Title IV financial assistance. If a student does not meet the minimum standards of satisfactory academic progress at the end of the Financial Aid Warning period, the student will be terminated unless the student successfully appeals his or her loss of eligibility for Title IV financial assistance and termination from the program. Appeal and Financial Aid Probation Students can appeal their loss of Title IV financial assistance eligibility and termination by completing a Financial Aid Appeal Form and submitting it, with documentation, to their campus Financial Aid Office. The student must demonstrate that he or she failed to meet satisfactory academic progress because of mitigating circumstances (i.e., death of a family member, student illness, family emergency, etc.) and the student s situation has changed to ensure that he or she will be able to make satisfactory academic progress at the next evaluation point. The student must also meet with an Education Department staff member (they must sign off on the appeal form) to devise a program plan that will ensure his or her successful completion of his or her program. If the appeal is granted, the student will be permitted to be reinstated in his or her program and re-establish financial aid eligibility. If the student s appeal is successfully appealed, the student will be placed on Financial Aid Probation for one term or payment period. While on Financial Aid Probation, the student will be eligible for Title IV financial assistance. If the student does not meet the minimum satisfactory academic progress standards after the term or payment period of Financial Aid Probation, the student will be terminated and will no longer be eligible for Title IV financial assistance. If the student s appeal is denied, the student may be dropped from the program. Repeated or retake courses If a student repeats a course due to failing or withdrawing, the highest grade for the course will be calculated in the GPA. However, all grades received will remain on the student s official record and will be printed on the official transcript. Retakes of a course and the subsequent required repeats may interrupt the student s enrollment and may negatively affect financial aid eligibility and satisfactory academic progress. Students who fail the first Anatomy & Physiology course may retake that course one time, at no cost. A retake of any other course, including the second retake of the first Anatomy & Physiology course requires a $ fee. The entire fee must be paid before the first day of the course. Any student who must retake a course should consult with Financial Aid staff to determine if this fee may be included in the financial aid plan. Students may only retake a course twice. Therefore, if a student does not satisfactorily complete a course after three attempts, the student will be dismissed from the school for academic reasons. Students may only retake a course twice. Therefore, if a student does not satisfactorily complete a course after three attempts, the student will be dismissed from the school for academic reasons. Transcripts Upon graduation, each graduate will receive two transcripts at no additional cost. * A student or graduate may request a copy of an official transcript Steiner education group 27

28 academic information of academic coursework that has been completed at Cortiva Institute by submitting the appropriate form, which must include the student or graduate s signature to the Registrar. Requests may take up to two weeks to process. *Cortiva Institute reserves the right to deny transcript requests to any student or graduate who is not in good financial standing with the school. Changes in Programs Cortiva recognizes that some students unexpectedly experience personal situations and/ or academic issues that will affect their on-time completion. We are committed to student success and in those circumstances may allow students to attend modified schedules and/or repeat classes which will delay their graduation date. *Rate is calculated for the period July 1, 2010 to June 30, A student who has changed his/her program to the extended hour programs, will have their evaluation period and pace adjusted to match the requirements for the new program. The student will need to sign a new Enrollment Agreement for the new program. Incomplete Grades All requests for Incomplete grades must be made prior to the end of the term. Students requesting Incomplete grades are responsible for collecting the required approvals. To qualify for an incomplete grade a student must be in good standing, passing his/her course, and have mitigating circumstances that would prevent the student from completing his/her final course work. Incomplete grades must be completed by the end of the second week of the following term. If the outstanding work is not submitted, the incomplete grade converts to a grade of F. Course Repetitions Should a student need to repeat a course due to withdrawing or failing, the highest grade is calculated into the GPA. However all grades received remain on the official transcript. Retakes of courses and the subsequent required repeats may affect SAP and therefore Title IV financial aid eligibility. Graduation/Completion Rates 95% of the students graduated in their normal expected time-frame as published in the catalog.* 28 steiner education group

29 student services Cortiva Institute is committed to providing a safe and supportive learning environment for all students. Professional development and personal growth invariably overlap in the training experience, and students may face challenges during their program of study. Therefore, we offer the following student services to all students and encourage students to take advantage of these services throughout their training. Advising/Tutoring Cortiva Institute provides individual and group tutoring for academically at-risk students, with no additional cost to the students. Individual tutoring is offered on an as-needed basis, requiring a joint request for tutoring by the student and instructor. Tutoring will always take place on campus. If circumstances exist that require tutoring to be done off campus, it should not be done so without permission from the Director of Education or Campus President. Books and Supplies Each program requires that students purchase certain books and supplies as part of the enrollment in the program. Required textbooks are purchased at the time of enrollment and may be included in the student s financial aid package. In addition, the student is required to purchase the Cortiva Massage Table package, and the cost of the table may be included in the financial aid package. Certain supplies are required, while others are provided in the classroom. More information on the costs of attendance is found in the Tuition and Fees section of the catalog. Career Services As an accredited post-secondary school, Cortiva Institute is required to report the placement of each graduating class. Upon completion of the program, graduates will have the benefit of our career services specialist department and Cortiva s exclusive national online job board where employers seeking to hire Cortiva graduates post open positions and graduates can post their resumes for employers to see. Some students prefer to work in established businesses and the Career Services Department works hard to connect Cortiva Institute graduates with a wide range of job opportunities. Students can take advantage of school-sponsored job fairs, employment recruitment days, and community events to meet and interview with potential employers. We also offer assistance with networking, resume writing, and job search strategies. Self-employment is common in the massage therapy profession. Many students who attend and graduate from Cortiva Institute have a goal of establishing a private practice. Cortiva Institute has reporting requirements to outside agencies, therefore, graduates who seek self-employment will be asked to sign a statement acknowledging that he/she is seeking selfemployment and that such self-employment fulfills his/ her vocational and employment goals. The Cortiva Institute graduate has access to an exclusive Cortiva national job portal which provides access to employers in a variety of environments including massage clinics, health care settings, spas, sports organization, and health clubs. In addition, the site also includes postings for space for rent for those individuals who seek self-employment. The Cortiva Institute job portal is located at: Career Services will stay in contact with graduates until they are employed and that employment is verified. Cortiva Institute does not promise or guarantee employment, level of income or wage rate to any applicant, student, or graduate. Placement Rates 72% of eligible students were placed in employment. Rates are as reported to ACCSC in the annual report submitted in 11/2010 for the report period of March February Placement rates are also available on the website - Continuing Education Continuing education is important to a successful massage practice, and is required to maintain national certification and is required for some state Steiner education group 29

30 student services licensing. Cortiva Institute offers continuing education workshops for licensed massage practitioners. These courses are designed to help practitioners develop new skills and address the physical and emotional challenges encountered in their practice. Cortiva Institute s continuing education courses keep current with new developments in the profession. General Licensing Considerations Each student is responsible for investigating the details of licensure laws in any other state (s) and/or municipalities where he/she may choose to practice. Massage therapy licensing is handled differently in each state. Frequently, in states without a licensing requirement, the practice of massage therapy is regulated through the business licensing bureaus or other licensing bureaus of municipalities. Licensing requirements for massage therapy may require that an applicant possess good moral character and to report any prior criminal convictions. Any massage therapy student or graduate who has a prior criminal conviction may experience limitations or denial of employment opportunities, professional licensure, and/or externships. Individuals who have been convicted or plead guilty or nolo contendre, regardless of adjudication, to a felony drug or fraud violation or have been terminated for cause from the Florida Medicaid program or any other State Medicaid Program shall be refused a license by any board under the Florida Department of Health. The State of Florida regulates massage therapists through a licensure process by the Board of Massage Therapy under the Florida Department of Health Medical Quality Assurance. In Florida, massage therapists are licensed healthcare practitioners. Below are the minimum qualifications for licensure as a MASSAGE THERAPIST in Florida. Must be at least 18 years of age or has received a high school diploma or GED; Completed a course of study at a Board of Massage Therapy Approved school or completed a Boardapproved apprenticeship program; Must pass an approved state licensure exam; Must have completed a 2-hour course on the prevention of medical errors; and Must submit an application and fee for licensure as a massage therapist. Some applicants may be required to appear before the Board. Some reasons the Board may ask an applicant to appear would include criminal convictions, or drug/alcohol addiction. The applicant would be asked to appear at a regularly scheduled meeting for determination of licensure; therefore, it is imperative that all application deadlines are adhered to. Our program is approved by the Board of Massage Therapy and students can obtain more information about the licensure process by accessing the Board s website at The fees to become a licensed professional massage therapist vary from state to state. In order to help our new graduates enter their profession, Cortiva will pay for the first exam and licensing fees taken within six months of graduation. This applies to students beginning their program at Cortiva in October 2010 or later, and who graduate in good standing. If you need additional information regarding state requirements, licensing details, and names and addresses of regulatory agencies, please visit our website at: Housing Cortiva Institute does not provide school-sponsored housing or dormitories. Resource Center Cortiva Institute s Learning Resource Center contains a collection of books, professional trade journals, audiotapes, DVDs, computers and audiovisual equipment for student use while on campus steiner education group

31 student services National Certification Exam Graduates of Cortiva Institute are eligible to sit for the National Certification Exam (NCE) and the Massage and Bodywork Licensing Exam (MBLEx). These exams may be required for licensing. Career Services personnel can provide you with that information. Professional Associations Students and alumni of Cortiva Institute are able to apply for membership in a professional massage therapy association or organization of their choice. These memberships support and advance the profession of massage therapy and their members professional career choices. Information about various massage therapy associations or organizations is available in the Career Services Department. Student/Faculty Ratio In lecture classes, the instructor to student ratio may not exceed 1:56. In hands-on and clinic classes, the instructor to student ratio may not exceed 1:28. Maximum Class Size The maximum class size for lectures is 56, for lab/ hands-on classes it is 28, and for clinic it is 16. In any case where the faculty/student ratio or maximum class size is exceeded, the class may be assigned a lab assistant or the class may be divided into two sections. Steiner education group 31

32 school policies Cortiva Institute school policies are designed for the protection and comfort of all Cortiva students. For this reason, compliance with these policies is required and all students are required to indicate their understanding and compliance with these policies by signing the enrollment agreement. Failure to comply with the policies may constitute grounds for dismissal from the school. Anti-Hazing Policy The practice of hazing at Cortiva Institute, to any degree or in any form, is strictly prohibited. Students or employees are not permitted to organize, participate in, or in any way involve themselves with any hazing related activity or conduct. Non-observance of this policy is grounds for dismissal from school or termination of employment. In addition, violations will be reported to appropriate law enforcement agencies. Hazing conduct which willfully or recklessly endangers the physical or mental health of any student or other person is punishable by fine, imprisonment or both. Cellular Telephones, Pagers, and Cameras Cellular telephones, pagers, and all other electronic devices must be turned off during class time to prevent interruption. Any cell phone with a camera must be turned off and put away during class times. No cameras or camera phones can be used during class. Children on Campus Children under the age of 18 are not permitted in any Cortiva Institute classes. Children should not be on the premises unattended at any time. Compensation for Massage Receiving compensation implies professional status. Therefore, we prohibit students from receiving compensation for providing massage or bodywork prior to graduation from our Professional Massage Therapy diploma program. Compensation includes, but is not limited to: accepting money, donation, barter, trade, tip, or other means of compensation for services. If a student chooses to receive compensation for massage or bodywork, the student will be in violation of the Cortiva Student Conduct Policy and shall be immediately dismissed from the program. Students are not covered by the Cortiva Institute liability insurance policy for any massage or bodywork service for which they receive compensation or which is not documented in course requirements. Additionally, engaging in the practice of massage therapy for monetary gain, prior to having graduated from a state-approved school, is a violation of state law. Crime Awareness and School/Campus Security Cortiva Institute faculty and staff are concerned that every student and employee experience a safe and secure environment while at our school. It is the responsibility of every student and employee to be aware of safety and security matters and to promptly report any crime to school officials and to the local police. Violation of these rules or criminal acts of any kind may result in prompt disciplinary action, including dismissal. Cortiva Institute strictly prohibits the possession of weapons and the illegal use of alcohol, controlled substances, and drugs on any Cortiva Institute property. In compliance with the Crime Awareness and Campus Security Act of 1990, the Campus Security Policy and Report is available to prospective students upon request to the Campus President. The report discusses safety and security issues such as the importance of prompt reporting of crimes, campus security procedures, and statistics for the prior three calendar years, as well as other pertinent information. No later than October 1 of each year, current students and employees receive the annual Crime Awareness and Campus Security Report steiner education group

33 school policies Information about this policy is available in the Campus President s office. Criminal Background Check Cortiva Institute reserves the right to perform a criminal history background check. Students may be required to undergo a State Police criminal history check if assigned off-site Clinical or Externship sites. State licensing or employment sites may require a criminal background checks for licensure or employment. Drug Free Workplace and Campus Cortiva Institute adheres to all requirements of the Drug-Free Schools and Communities Act amendments of 1989, Public Law Cortiva Institute is committed to maintaining an environment that is free of illegal drug and alcohol abuse. The unlawful possession, use, or distribution of illicit or non-prescribed prescription drugs by students or employees on Cortiva Institute property or during any Cortiva Institute-sponsored activity is strictly prohibited. Offenders are subject to immediate dismissal from Cortiva Institute, and local law enforcement agencies are notified, as applicable. Possession or use of alcohol, intoxication, or being under the influence of alcohol while on Cortiva Institute property or during any Cortiva Institute sponsored activity is strictly prohibited. First offenders are subject to disciplinary action as deemed appropriate to the offense, are placed on nonacademic probation, and are required to meet with Cortiva Institute officials to assess the problem and determine if further action is required, or if referral for substance abuse treatment is warranted. A second offense results in immediate dismissal from Cortiva Institute. Cortiva Institute recognizes that the most effective means of dealing with the complex issues associated with substance abuse is through the intervention of trained professionals. Anyone having such a problem is encouraged to contact their Director of Education for support and referral assistance. All such inquires are held in the strictest confidence and are handled in a non-threatening and supportive manner. It is the intent of Cortiva Institute to provide assistance and guidance with compassion and respect rather than to punish. However, it must be emphasized that any occurrence of substance abuse that results in endangering personal safety or compromising the quality of education subjects the offender to immediate dismissal from Cortiva Institute. Local Treatment Centers Drug and alcohol counseling, rehabilitation, or referrals may be available at the following treatment centers: Integrity Counseling - Largo Bay Care Behavioral Health Center - Tampa Faculty Resource and Employee Conference Rooms Students are not permitted in the Faculty Resource and Employee Conference rooms at any time. Health Requirements for a Successful Career and Medical Concerns Massage therapy is a demanding profession. Students of massage therapy must be in good physical health, emotionally mature, have the intellectual capacity to study and comprehend basic anatomy, physiology, kinesiology, and pathology, to possess critical thinking skills, and to exhibit excellent hygiene. To ensure success in the program, the physical requirements for students of massage therapy include stable and healthy joints, including the hands, wrists and shoulders as well as hips, knees Steiner education group 33

34 school policies and feet; the ability to stand for at least five hours; the ability to grasp, squeeze, lift, press, vibrate, jostle, tapote and otherwise manipulate soft tissue as is incidental to and reflective of the current practice of massage; the ability to apply downward pressure of 70 pounds; must be able to lift and move limbs weighing pounds; and the ability to lift and move a 30 pound massage table. Licensing in some states require that students test negative on a TB test. All students will work with both male and female students and Massage Therapy Center clients. Massage therapy is received unclothed with proper draping. Emotional health and maturity are strongly recommended for students to participate in this learning experience. Touch has been known to trigger emotional responses in some people and while this is not considered abnormal, students should have the maturity to deal with this response. In some instances a medical authorization from a physician may be required for admission consideration. All medical concerns and questions should be directed to the Director of Education. Infectious Conditions Cortiva Institute does not discriminate against students, faculty, staff or clients on the basis of illness or HIV status. We do not require members of the Cortiva Institute community to test for HIV antibodies, nor to disclose their HIV status. Individual responsibility is paramount in controlling the spread of disease. We strongly advise any student or employee with signs or symptoms of an infectious condition to consult with the Director of Education and/ or with a physician, to assess personal risk and risk to the school community, and to determine any needed preventive measures. We require all Cortiva Institute students, faculty, staff, and clients to exercise caution and mature judgment in their personal behavior, and to actively avoid the spread of infectious conditions in the following ways: Strictly adhere to the hygiene standards of the school and of the state law. Do not attend class or participate in the student Massage Therapy Center during the infectious stage of chicken pox, measles, strep throat, a serious cold or flu, any transmittable skin condition, or any other highly contagious infection. Cover any open wounds with non-permeable material, such as a finger cot or glove. If the wound is of a size or location that cannot adequately be protected, do not participate in massage. Do not give or receive massage if you are experiencing abnormal, uncontrollable secretion or excretion of bodily fluids. If in doubt, consult an instructor or clinic supervisor. We will take appropriate disciplinary action with any member of the school community who does not follow these guidelines. We will deny admission to any applicant who does not agree with or appear willing to follow these guidelines. Immunization We recommend that all students protect themselves and their clients by receiving the immunizations listed below. Participating sites for field experience and student projects may require student to provide documentation of current immunizations. Tuberculosis skin test (PPD) Tetanus/Diphtheria Polio Measles Rubella (or positive titer) Chicken Pox (if no history of exposure) Hepatitis B (or status) Precautions and Contraindications to Massage Therapy This information is provided to assist you with the decision of whether receiving or giving massage is indicated, permissible, contraindicated or requires precautions to be taken. As a regular part of the curriculum, all students both give and receive massage. All students must (a) be in good health; (b) be physically able to give massage; (c) physically able to receive massage; and (d) be free of tuberculosis in communicable form or other communicable diseases. Pregnancy Students who become pregnant during the program of study may or may not need to make special arrangements to complete course requirements. The 34 steiner education group

35 school policies student is responsible for contacting the Director of Education when she learns of her pregnancy if she is concerned about what activities or techniques may require adjustments during each trimester, and to determine a plan for the completion of the program of study. If complications arise with the pregnancy the student may need to consult her healthcare practitioner to determine the advisability of continuing in the program. Interruption to program due to health Students who develop temporary or permanent health limitations that affect their ability to successfully participate in classes may be required to withdraw from the program. This would occur if Cortiva Institute or the student determines that further participation would cause harm to the student or others, or if the student cannot meet requirements for class participation and satisfactory progress as stated by school policy. Health limitations include, but are not limited to injury, illness or pregnancy. If a student believes that he or she may successfully participate in classes with a reasonable accommodation to the limitation, he or she should discuss the situation with the Director of Education. Cortiva Institute is not liable for any injury or other ill effects to the student if the student chooses to remain in the program. The general refund policy would apply to students who withdraw due to health limitations. Students who choose to re-enroll at a later date may be required to provide a medical release indicating that the student s health condition has been resolved or improved and that the student can fully participate in the program. Confidentiality In support of the students and the community; it is our practice to share medical information between the faculty and the Director of Education, unless it is explicitly requested that it remain confidential. Medical information will not be shared beyond the immediate faculty members who interact with the student. Non-Academic Probation or Dismissal Cortiva Institute may place a student on non-academic probation or cancel a student s enrollment due to incompatibility with the program or due to any violations of the student conduct policy, as described in this Catalog. A student will be notified, in writing, of a nonacademic probation or dismissal. Any student wishing to appeal a non-academic dismissal may do so, in writing, to the Campus President within five (5) business days of the dismissal action. The written appeal must be supported with appropriate documentation of he mitigating circumstances with an explanation on how the circumstances have been remedied or changed. The President or his/her designee will review the student s appeal and will determine whether the student s circumstances warrant reinstatement. The student may be asked to appear in person during the appeal review process. A student who is granted an appeal may be reinstated, however, the student will be on non-academic probation. A student is allowed one re-entry appeal after being dismissed for non-academic reasons. Non-Fraternization Policy Due to the possibility of favoritism and the unequal status that exists between faculty and students, personal friendships, dating and/or sexual relationships between faculty and active students are strictly prohibited. In addition, relationships between students and administrative staff are also strictly prohibited. Practical Examinations Practical examinations are to be taken as scheduled for the course. Students should refer to the course syllabus for instructions on make-up examinations. Personal Property Students should keep their valuables with them at all times. Check classrooms before leaving to make sure that no jewelry or watches have been left behind. Cortiva Institute is not responsible for any lost or stolen property. Professional Practice of Massage Therapy The safe practice of massage therapy requires uncompromising adherence to ethical and professional practices which includes the desexualization of massage. Steiner education group 35

36 school policies In any case where the student/instructor/employee demonstrates the inability to desexualize massage, disciplinary action will be taken which may include dismissal from the program. In addition, any student that requests a massage from an instructor/employee must follow the following guidelines: The massage must be done on campus in the Massage Therapy Center during the Massage Therapy Center s posted business hours. Prior to the massage, approval to perform the massage must be received from the Massage Therapy Center supervisor. This approval should be entered into the Book for Time program in the notes section. At no point, should a massage be given to a student off campus. This is a violation of Cortiva Institute policy and could subject both instructor/employee and student to dismissal. Program to Program Transfers Cortiva is committed to working with students unique educational circumstances. If a student requests a transfer to a shorter/longer program, following is the procedure for students requesting transfer to a longer/ shorter program: Students who wish to transfer within programs and extend their original graduation date are permitted to do so at any time during their program. Students who wish to transfer to a program resulting in an earlier graduation date must make the request in writing by the last day of the term preceding the term in which student is currently scheduled to graduate. Any student who wishes to transfer programs should direct this request to the Director of Education, Director of Student Services or Registrar. Records and Confidentiality Student Records All students will have access to their own student file upon request, during normal business hours. Student information will only be released to independent individuals/organizations when (1) a signed statement from the student, permitting the release of this information, is presented or (2) in accordance with the Family Educational Rights and Privacy Act of Transcripts An official transcript may be obtained by written request only. There is a $10.00 fee, per transcript, and all requests require two weeks notice. Official transcripts will include only those courses that have been completed in their entirety. Written requests are to be directed to the Registrar. The Family Educational Rights and Privacy Act of 1974 (FERPA) The Family Educational Rights and Privacy Act of 1974 (FERPA), as amended, sets out requirements designed to afford students certain rights with respect to their education records. In addition, it puts limits on what information Cortiva Institute may disclose to third parties without receiving prior written consent from the student. I. Procedure to Inspect Education Records Students have the right under FERPA to inspect and review their education records. A student who wishes to inspect and review his/her records should submit a written request to the Campus President. The request should identify as precisely as possible the records the student wishes to inspect. If the requested records are subject to inspection and review by the student, arrangements for access will be made within a reasonable period of time but in no case more than 45 days after the request was made, and the student will be notified of the time and place where the records may be inspected. The school requires the presence of a school official during the inspection and review of a student s records. Certain limitations exist on a student s right to inspect and review his/her own education records. Those limitations include, for example, the following: (i) financial information submitted by parents; (ii) confidential letters and recommendations placed in his/her files prior to January 1, 1975; (iii) confidential letters and recommendations placed in his/her files after January 1, 1975 to which the student has waived his or her right to inspect and review and that are related to the student s admission, application for 36 steiner education group

37 school policies employment or job placement or receipt of honors. In addition, the term education record does not include certain types of records such as records of instructional, supervisory, administrative, and certain educational personnel that are in the sole possession of the maker thereof and are not accessible or revealed to any other individual except a substitute. Under FERPA, a school is required to use reasonable methods to authenticate the identity of any party before giving information from or access to student education records. FERPA does not require that a specific authentication process, technology, or methodology be used. Although giving information over the phone or via may be a convenient method of communication, it is not recommended due to the fact that both methods carry a substantial amount of risk. When a record contains personally identifiable information about more than one student, the student may inspect and review only the information that relates to him/her personally. II. Disclosure of Educational Records Cortiva Institute generally will not permit disclosure of personally identifiable information from the records of a student without prior written consent of the student. Personally identifiable information is disclosed (some items are mandatory, some discretionary) from the records of a student without that student s prior written consent to the following individuals or institutions or in the following circumstances: 1. Directory information (see Section IV below). 2. In connection with the student s request for, or receipt of, financial aid necessary to determine the eligibility, amounts or conditions of financial aid, or to enforce the terms and conditions of the aid. 3. To a parent or guardian regarding the student s violation of any federal, state, or local law or of any rules or policy of the school governing the use or possession of alcohol or a controlled substance if the school determines that the student has committed a disciplinary violation with respect to that use or possession, and the student is under 21 at the time of the disclosure to the parent. 4. To accrediting commissions or state licensing or regulatory bodies to carry out their functions. 5. To appropriate parties in health or safety emergencies. 6. To certain officials of the United States Department of Education, the Comptroller General of the United States, the Attorney General of the United States, and state and local educational authorities in connection with state or federally supported educational programs. 7. To comply with a judicial order or lawfully issued subpoena. 8. To officials of Cortiva Institute who have been determined by the school to have legitimate educational interests in the records. A school official is: a) person employed by the school in an administrative, supervisory, academic or research, or support staff position; or b) any school official who needs information about a student in the course of performing instructional, supervisory, advisory, or administrative duties for which Cortiva Institute has a legitimate educational interest. 9. To organizations conducting certain studies for or on behalf of the school. 10. To parents or guardians of a dependent student, as defined in Section 152 of the Internal Revenue Code. 11. To an alleged victim of a crime of violence or a non-forcible sexual offense, the final results of the disciplinary proceedings conducted by the school against the alleged perpetrator of that crime or offense with respect to that crime or offense. 12. In addition to the victim of a crime of violence or non-forcible sexual offense, the School may disclose to other persons the final results of the disciplinary proceedings described in paragraph 11 above, but only if the School has determined that a student is (a) the perpetrator of violence or a non-forcible sexual offense, and (2) that the allegation results in a violation of the institution s rules or policies. The school, in such instances, may only disclose the name of the perpetrator -not the name of any other student, including a victim or witness - without the prior written consent of the other student(s). III. Record of Requests for Disclosure Except with respect to those requests made by the student himself, those disclosures made with the written consent of the student, or the requests by or disclosures to Cortiva Institute officials with legitimate educational interests, or disclosures of directory Steiner education group 37

38 school policies information (or other exceptions described in the applicable regulations), Cortiva Institute will maintain a record indicating the parties who have requested or obtained personally identifiable information from a student s education records and the legitimate interests those parties had in requesting or obtaining the information. This record may be inspected by the student. IV. Directory Information Cortiva Institute designates the following information as directory information (directory information is personally identifiable information which may be disclosed without the student s consent): Student s name Address: Local, and web site Telephone number (local) Program of study Participation in officially recognized activities Dates of attendance Degrees and certificates awarded Most recent previously attended school Photograph of the student, if available Enrollment status (i.e., enrolled, continuing, future enrolled student, re-entry, withdrawn, etc.) Students may request nondisclosure of student directory information by specifying nondisclosure, in writing, to the Campus President of Cortiva Institute. Failure to request nondisclosure of directory information will result in routine disclosure of one or more of the above-designated categories of personally identifiable directory information. V. Correction of Educational Records Students have the right under FERPA to ask to have records corrected which they believe are inaccurate, misleading, or in violation of their privacy rights. The following are the procedures for the correction of records: 1. A student must ask the Campus President s Office to amend a record. As part of the request, the student should identify the part of the record they want to have changed and specify why they believe it to be inaccurate, misleading, or in violation of his/her privacy rights. 2. Cortiva Institute may either amend the record or decide not to amend the record. If Cortiva Institute decides not to amend the record, it will notify the student of its decision and advise the student of the right to a hearing to challenge the information believed to be inaccurate, misleading, or in violation of the student s privacy rights. 3. Upon request, Cortiva Institute will arrange for a hearing and notify the student reasonably in advance of the date, place, and time of the hearing. The hearing will be conducted by an individual who does not have a direct interest in the outcome of the hearing. That individual may be an official of Cortiva Institute. The student shall be afforded a forum for the opportunity to present evidence relevant to the issues raised in the original request to amend the student s education records. The student may be assisted by other people, including an attorney. 4. Cortiva Institute will prepare a written decision based solely on the evidence presented at the hearing. The decision will include a summary of the evidence and the reasons for the decision. 5. If, as a result of the hearing, Cortiva Institute decides that the information is inaccurate, misleading, or otherwise in violation of the privacy rights of the student, it will a) amend the record accordingly and b) inform the student of the amendment in writing. 6. If, as a result of the hearing, Cortiva Institute decides that the information in the education record is not inaccurate, misleading, or otherwise in violation of the privacy rights of the student, it shall inform the student of the right to place a statement in the record commenting on the contested information in the record or stating why he or she disagrees with the decision of the school. 7. If a statement is placed in the education records of a student under paragraph 6 above, Cortiva Institute will: a) maintain the statement with the contested part of the record for as long as the record is maintained and b) disclose the statement whenever it discloses the portion of the record to which the statement relates. VI. Student Right to File Complaint A student has the right to file a complaint with the 38 steiner education group

39 school policies United States Department of Education concerning alleged failures by Cortiva Institute to comply with the requirements of FERPA. The name and address of the governmental office that administers FERPA is: Family Policy Compliance Office United States Department of Education 400 Maryland Avenue, SW Washington, DC Reservation of Rights Cortiva Institute reserves the right to: 1. Modify existing or new programs by addition, deletion, or variation. 2. Reschedule or consolidate classes. 3. Change faculty members by replacement or substitution. 4. Relocate the facility, within a reasonable distance, and with 60 days notice to students. 5. Cancel advanced classes when sufficient enrollment is not obtained. Any changes to the policies or the calendar will be published in an addendum to this catalog. School Massage Therapy Center Cortiva Institute is committed to providing opportunities to enhance student learning by offering massage therapy to the general public in a supervised setting. School Closing or Class Cancellation Cortiva Institute may close the school or cancel classes (including student Massage Therapy Center) for the following reasons: Extreme weather situation in which it is determined unsafe for students to travel. Emergency situation in a particular classroom (e.g. lack of electricity or air conditioning/heat). Teacher unavailable due to illness or personal emergency and a qualified substitute is unavailable. Other unforeseen events. Class cancellations In the event that a class meeting must be cancelled, Cortiva Institute will make every effort to information students of the cancellation as soon as possible. School closing In the event that a severe weather or emergency situation results in the school closing, including the Massage Therapy Center, Cortiva Institute will record an outgoing message on the school voice mail system indicating the cancellation decision no later than 6 a.m. Students should call the school closing hotline Rescheduling of Cancelled Classes Classes or Student Massage Therapy Center shifts missed due to cancellation will be rescheduled. Make-up class will be scheduled at the end of the term. Student Massage Therapy Center shifts missed to cancellation must be rescheduled by contacting the Massage Therapy Center Manager. School Phones, Computers and Other Electronic Equipment Student use of school phones, computers and other electronic equipment is restricted to only those specifically identified and marked for student use. Smoking on Campus Cortiva Institute is a non-smoking environment. There is no smoking permitted inside any building, including the classrooms, hallways, restrooms, or offices. Smoking is permitted outside where posted. Student Appearance Cortiva Institute strives to maintain a professional school environment. Although giving and receiving massage treatments requires comfortable clothing, students are required to maintain professional standards of modesty, cleanliness and appropriateness at all times. In order to provide a professional, non-sexual and safe learning environment students are required to wear: Cortiva polo or t-shirts in the classroom. Steiner education group 39

40 school policies Slacks that do not have holes and are not frayed. Shorts and skirts must be knee-length. Another consideration to keep in mind when dressing for school is the occupational hazard of staining clothes with massage oil. Also, students should not wear clothes that are so loose fitting they might interfere with giving a massage. For reasons of safety and compliance, footwear is to be worn at all times outside of the classroom. Outerwear should present a professional appearance and not include language, logos, or pictures that are offensive or discriminatory. Shoes may be removed in the classroom as part of a class activity. Please note that appropriate closed toe shoes are always required when administering massage in class or in the student Massage Therapy Center. Massage Therapy Center Dress Code The professional attire for the Cortiva Student Massage Therapy Center and hands on classroom testing is a freshly laundered Cortiva polo shirt, ankle length chinos, slacks, or dress pants that fit snugly around the waist, socks and shoes that enclose the entire foot. Women may wear skirts that are mid-calf length. Hair must be clean and neatly kept. Style and length should not interfere with the student s ability to perform massage. Long hair should be tied back as to not interfere with the treatment. Nails must be kept short, clean and smoothed. Artificial nails are not permitted. Nails should be a neutral color. Makeup and Scents. It is recommended that makeup be kept to a minimum. Perfumes, oils, and other body scents are not permitted. Jewelry that is dangling or on the hand or wrist must be removed for hands on classes. Facial Piercing and Excessive Earrings - Prominent facial piercing and excessive earrings are not permitted in the Student Massage Therapy Center or whenever representing the school at off campus events or externship sites. Students must practice proper hygiene, maintaining a clean and healthy appearance. Students will be counseled for unprofessional appearance. Failure to comply with dress code standards may result in class dismissal and an absence for that class. Cortiva Institute is not responsible for any lost or stolen personal items. Student Complaint Policy Cortiva Institute is committed to open, ongoing communication between students, staff and faculty members. If a student has a concern or complaint regarding the program, staff or faculty member, the student should follow the procedure outlined below. The first step is to address the issue directly with the appropriate staff or faculty member. If the student is unable to address the issue directly with the staff or faculty member, the student may discuss the concern with the Director of Education. If a satisfactory resolution is not obtained, the student may initiate a formal complaint by writing a letter to the President containing the following information: The nature of the complaint, The approximate date(s) that the problem occurred, The name(s) of the individual(s) involved in the problem and/or other students involved, Important factual information, dates of meetings with staff and/or faculty members, Outcome of meeting(s) If a satisfactory resolution has not been reached within two weeks, the student has the option of registering a formal complaint with the school s licensing board: Commission for Independent Education, Florida Department of Education 325 W. Gaines St., Suite 1414 Tallahassee, FL (Toll Free) Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints considered by the Commission must be in written form, with permission from the complainant(s) for the Commission to forward a copy of the complaint to the school for a 40 steiner education group

41 school policies response. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to: Accrediting Commission of Career Schools and Colleges 2101 Wilson Boulevard, Suite 302 Arlington, VA A copy of the Commission s Complaint Form is available at the school and may be obtained by contacting Greg Fears, President. Arbitration You, the student and Cortiva Institute agree that any dispute or claim between you and Cortiva Institute (or any company affiliated with Cortiva Institute, any of its officers, directors, employees or agents) arising out of or relating to your enrollment agreement or, absent such agreement, your enrollment or attendance at Cortiva Institute, whether such dispute arises before, during, or after your attendance and whether the dispute is based on contract, tort, statute, or otherwise, shall be, at your s or Cortiva s election, submitted to and resolved by individual binding arbitration regardless of how pleaded or styled. Arbitration shall be conducted in accordance with the Commercial Rules of the American Arbitration Association, and judgment upon the award rendered by the Arbitrator may be entered in any court having jurisdiction. Student Conduct Policy A student is subject to disciplinary action up to and including withdrawal/ termination for: Acts of dishonesty, including but not limited to: cheating on quizzes, tests, papers, hands-on homework documentation, or other assignments; plagiarism; accepting compensation for massage. Fraudulent activities including but not limited to: willful misrepresentation by a student concerning qualification for admission, continuing eligibility as a student, eligibility for financial aid, current enrollment information, status or position at Cortiva Institute, or permission to act under authority granted by Cortiva Institute. Forgery, alteration or misuse of school documents, records or identification. The unlawful possession, use, or distribution of illicit or prescription drugs on campus. Possession, use, intoxication, or being under the influence of alcohol while on campus. Possession of firearms or other weapons on campus. Gambling on campus. Any act or threat of physical assault or intimidation directed toward any member of the school community or any other individual on campus. Sexual harassment or hazing as described in the Harassment Policy and Anti-Hazing Policy. Theft or attempted theft of Cortiva Institute property, or any theft on campus. The defacing or destruction of Cortiva Institute property. Use of indecent, illegal, disruptive language and/or actions Insubordination in carrying out instructions of faculty or staff. Any refusal to abide with or violation of federal, state, or local regulations. Smoking in unauthorized areas. Continued violation of the Cortiva Institute dress code. Violation of draping policy. Furnishing false information to/for or against any student, faculty member, or Cortiva Institute employee. The inability to desexualize massage. In keeping with professional ethics, Cortiva Institute prohibits multi-dimensional relationships between students and staff/instructors. Cortiva Institute believes in the use of progressive discipline (verbal warning, written warning and dismissal). However, depending upon the circumstances (i.e., collective student history, seriousness of conduct, issues of safety, facts surrounding the conduct, etc.) Cortiva Institute reserves the right to use or not use progressive discipline. Copyright Infringement Steiner education group 41

42 school policies The creator of the work is the author. The author is the owner of the copyright. Copyright symbols are placed on copies to let users know that the piece is protected by copyright laws. Copyrights (or copr, ) are listed on documents to indicate copyrights exist. Examples of work protected by copyright laws are: art, music, graphics, , web information and software. An infringement of copyright laws would be downloading, uploading, file sharing or transmitting anything that is protected by copyright and using it without the permission of the author. The most common form of illegal downloading is peer-2-peer (P2P) programs such as Limewire, Frostwire, etc. Sharing files from these sites is considered illegal. Some works of authorship are in the public domain. This means they are no longer protected under copyright laws and can be used freely. What is the Digital Millennium Copyright Act (DMCA)? The Digital Millennium Copyright Act, H.R. 2281, was enacted into law on October 28, This act amended the copyright law to provide regulations for works cited via the World Wide Web (the Internet). To review an on-line copy of this act, please go to lcweb.loc.gov/copyright/legislation/hr2281.pdf Cortiva Institute is committed to complying with any and all copyright laws for the use of copyright materials on Cortiva Institute computers. Cortiva Institute respects the copyrights of those who created literary documents, music, software etc. Violation of copyright laws by a student may subject them to criminal or civil liability. Therefore, users of Cortiva Institute s computers in the Learning Resource Center or anywhere else on the Cortiva campus are prohibited from downloading, sharing files, uploading or transmitting anything electronically without proper authorization. Acknowledging the source is not considered permission of the author. Cortiva Institute does not authorize any photocopying in violation of federal copyright law (Title 17 of the U. S. Code). If your photocopying violates federal law, you are personally liable for any infringement. Cortiva Institute also reserves the right to erase/remove anything downloaded to a school computer for any purpose. Violation of the rules regarding copyright infringement may result in the following: Student s computer access will be blocked Access to the student resource center will be prohibited Disciplinary action, up to and including dismissal will be considered Copyright infringement is punishable by law and may include fines and possible imprisonment Copyright policy applies to both the traditional classroom setting as well as online courses. Use of Technology Deterrents All student and employee web traffic is filtered through the use of 3rd party tools by which IT is able to specify which websites users are able to view as well as what type of content they are allowed to download. Currently neither employees nor students are allowed to download.mp3 or.wav file formats, or any file whose size is larger than a 10MB. This acts as a deterrent to downloading copyrighted material such as pirated music or any large files of written material such as textbooks. IT reviews web traffic on student and faculty networks biweekly in order to ensure that no loopholes have been found and exploited as well as to verify that no pirated content has been downloaded which would allow for subsequent distribution. Cortiva Institute s computers do not offer any antipiracy software, nor do they offer alternatives to legal downloading. Downloading of music and music streaming are prohibited on any Cortiva Institute computer, as they use a great deal of bandwidth space. (A list of legal alternatives for downloading music is available upon request.) P2P file sharing is not possible between Cortiva student networks as they are segregated from each other through the use of VLANs and unique IP subnets. Plagiarism 42 steiner education group

43 school policies Plagiarism is the uncredited use (both intentional and unintentional) of somebody else s words or ideas. All of the following are considered plagiarism: Turning in someone else s work as your own Quoting someone and leaving out the quotation marks Copying someone else s ideas and using them as your own. Failing to give credit for the use of someone s work Academic honesty is very important to Cortiva Institute, therefore anyone suspected of plagiarizing in any form, may be subject to dismissal. This applies to both online courses as well as courses taken in the traditional classroom setting. Student Contact Information It is essential that students notify the Registrar immediately of any changes to their name, address, telephone number or address. For Cortiva Institute to effectively communicate with its students, each student is required to have an address. Upon graduation, it is mandatory that students who have Federal Family Education Loans through Title IV funding notify Cortiva Institute of any changes to their address and phone number. Student Non-Harassment Policy It is the Cortiva Institute policy to promote an educational environment that is free of harassment, including sexual harassment, in any form. Sexual harassment (including sexual discrimination) of students occurring in the training environment or in other settings in which students may find themselves in connection with the school is unlawful and will not be tolerated. Further, any retaliation against an individual who has complained about sexual harassment or retaliation against individuals for cooperating with an investigation of a sexual harassment complaint is similarly unlawful and will not be tolerated. Please note that this policy sets forth our goals of promoting a training environment that is free of sexual harassment and discrimination. The policy is not designed or intended to limit our authority to discipline or take remedial action for conduct that we deem unacceptable, regardless of whether that conduct satisfies the definition of sexual harassment. In addition, the school reserves the right to dismiss any student who willingly and knowingly makes false allegations of sexual harassment. Definition of Sexual Harassment Sexual harassment means sexual advances, sexual discrimination, requests for sexual favors, and verbal or physical conduct of a sexual nature when: a. submission to or rejection of such advances, requests or conduct is made either explicitly or implicitly as a term or condition of enrollment or as a basis for education or training; or b. such advances, requests or conduct have the purpose or effect of unreasonably interfering with a student s education by creating an intimidating, hostile, humiliating or sexually offensive environment. Under these definitions, direct or implied requests by a staff or faculty member for sexual favors in exchange for actual or promised grades or status constitute sexual harassment. No member of Cortiva Institute faculty or staff, or any designated agent or third party of Cortiva Institute shall in any form or to any degree, promise, imply or grant any preferential treatment to any student for engaging in sexual conduct or submission to sexual harassment. The legal definition of sexual harassment is broad. In addition to the above examples, other sexually-oriented conduct, whether it is intended or not, that is unwelcome and has the effect of creating an environment that is hostile, offensive, intimidating or humiliating to male or female students may constitute sexual harassment. While it is not possible to list all those additional circumstances that may constitute sexual harassment, the following are some examples of conduct which if unwelcome, may constitute sexual harassment depending on the totality of the circumstances and/or the severity of the conduct and its pervasiveness: Unwelcome sexual advances, whether they involve Steiner education group 43

44 school policies physical touching or not; Sexual epithets or jokes; written or oral references to sexual conduct; gossip regarding one s sex life; comment on an individual s body; comment about an individual s sexual activity, deficiencies, or prowess; Displaying sexually suggestive objects, pictures, cartoons, or graphic verbal commentaries about an individual s body, dress or habits; Unwelcome leering, whistling, brushing against the body, sexual gestures, or suggestive or insulting comments; Inquiries into one s sexual experiences; and, Discussion of one s sexual activities. Other Forms of Harassment Verbal abuse, insulting comments and gestures, and other harassing conduct are also forbidden under this policy when directed at an individual because of his or her race, color, sex, sexual orientation, familial status, age, religion, ethnic origin, or disability. It is the responsibility of each employee and each student to conduct him or herself in a professional manner at all times and to refrain from such harassment. Complaint Procedure Students who feel they have been harassed should follow the Student Complaint Procedure outlined in this catalog. All complaints regarding harassment of any kind should be directed to Cortiva Institute s Title IX Coordinators: Greg Fears President [email protected] Paulette O Shaughnessy Director of Education [email protected] Promptly after learning of such alleged conduct, Cortiva Institute will conduct an investigation for the purpose of determining whether prohibited harassment has occurred. Efforts will be made to ensure confidentiality to the extent consistent with the goal of conducting an appropriate investigation. Students who initiate or participate in such investigations in good faith will be protected against school-related retaliation. In the case of allegations of sexual harassment, the school will promptly investigate to determine what has occurred and will take necessary steps to eliminate the harassment, prevent its recurrence, and correct its effects, regardless of whether the person who was harassed files a formal complaint or otherwise requests action. The investigation will be conducted in such a way as to maintain confidentiality to the extent practical under the circumstances, and will be conducted in a fair and expeditious manner. The investigation will include a private interview with the person filing the complaint and with witnesses. The school will also interview the person alleged to have committed sexual harassment. In addition, we will inform the person filing the complaint that federal regulation prohibits retaliation and that if s/he is afraid of reprisals from the alleged harasser, the school will take steps to prevent retaliation and will take strong responsive actions if retaliation occurs. All allegations of sexual harassment will be investigated within 10 business days of the initial complaint. The Title IX coordinator will notify the student who has filed a complaint of sexual harassment of the findings within five (5) business days upon making a final determination by sending a written copy of the findings by certified mail to the student s address that is on file with the School. Disciplinary Action If it is determined that inappropriate conduct has been committed by an employee or student, Cortiva Institute will take such action as is appropriate under the circumstances. Such action may range from counseling to termination of employment or dismissal from school, as applicable, and may include other such forms of disciplinary action as appropriate under the circumstances. State and Federal Remedies In addition to the above, if a student believes s/he has been subjected to sexual harassment, s/he may file a formal complaint with the federal or state government agency set forth below. Using Cortiva Institute s complaint process does not 44 steiner education group

45 school policies prohibit a student from filing a complaint with these agencies. Each of the agencies has a six-month time limit for filing a claim. Office of Civil Rights, Atlanta Office U.S. Dept. of Education 61 Forsyth St. SW, Suite Atlanta, GA City of Tampa Office of Human Rights 102 East 7th Avenue Tampa, FL Student Liability Insurance Cortiva Institute provides limited coverage professional liability insurance for enrolled students. This insurance provides coverage in the unlikely event a practice client is accidentally injured during a student practice session. This insurance covers only required practice massages (those performed in classes, clinic, externships, or completing course requirements that may include practice sessions off campus, provided that the student adheres to practice procedures as outlined in course expectations including but not limited to intake, confidentiality, and charting, etc.; practices only those techniques taught in class and does not receive monetary or other compensation.) For more information on the malpractice insurance, students should contact the Campus President. Transferability of Credits The Cortiva Institute mission is to prepare you for a career in massage therapy. Therefore, the coursework and the clock hours earned in the massage therapy program are not intended to apply to further education and will probably not be transferable to any other college. Cortiva Institute to another postsecondary institution, it is the student s responsibility to determine if that institution will accept the completed coursework. Cortiva Institute does not imply, promise, or guarantee transferability of its credits to any other higher education institution. Veterans Policies All veterans who are attending through a Veterans Administration program must comply with standards stated for non-va students, with the following exceptions: All veterans absences are noted on computer and on daily paper forms. Progress Reports are generated on a per term basis for all students. For veterans, three absences in a calendar month will result in unsatisfactory progress and dismissal. The only exception to this policy for veterans occurs when the veteran can document his absence as medical or family emergency, and have that documentation approved by the Director. For veterans: credit for previous training will be evaluated by the director, and if granted, the veteran will be able to receive reduction in hours and charges proportionately. Both the student and the VA will be notified of any such decision. Students who are receiving Veteran s education benefits and who withdraw from school, for any reason, will have their Veteran s education benefits terminated. Visitors to the Classroom and Campus Cortiva Institute does not permit unauthorized visitors to any classroom. All visitors must register with the receptionist upon arrival. If a student plans to transfer coursework completed at Steiner education group 45

46 financial information Cortiva Institute participates in several United States Department of Education Title IV financial assistance programs and alternative loan programs that can assist the students in meeting the cost of education. Each student seeking financial aid is required to meet with a member of the Financial Aid Office, at which time the student s eligibility is evaluated and a personalized student financial plan is structured. All students are eligible to apply for financial assistance under a variety of federal and supplementary financial aid programs. For more information about federal financial aid, please visit To apply for federal aid, applicants must submit the Free Application for Federal Student Aid (FAFSA) in either the paper or electronic format. A link to the electronic application is available through the Cortiva Institute website ( or students can go directly to the FAFSA site, (www. fafsa.ed.gov). Step by step instructions are provided. You may need to register for a Personal Identification Number (PIN), which will become your electronic signature; please visit to set up your PIN. Students have the responsibility to complete and submit all applications in a timely manner, with supporting documentation. Applicants may be required to submit copies of their federal income tax returns and, for those who are under the age of 24, their parents federal income tax returns. Certain situations may require that the applicant submit additional documentation. The Financial Aid Office assists students in the application process. Currently, Cortiva Institute participates in the following programs: Federal Pell Grants Pell Grants are awarded only to eligible undergraduate students who have not earned a bachelor s degree. To determine eligibility, the U. S. Department of Education uses a standard formula to evaluate financial need. Unlike loans, Pell Grants do not have to be repaid. Federal Subsidized Stafford Loans Students may be eligible to borrow up to $3,500 per academic year (900 clock hours). Eligibility is based on need. The subsidized Stafford Loan has a fixed interest rate. The federal government pays the interest on the loan while the student is in attendance at least halftime. Repayment begins six months after the last day of attendance or once the student falls below halftime status. Federal Unsubsidized Stafford Loans These loans are available for independent students who need additional monies to help pay for educational costs. Students may be eligible to borrow up to $6,000 per academic year. Note: for students not eligible for a subsidized Stafford loan, the limit may be higher. The student is responsible for the interest payments on the loan while in school. The interest rate is fixed and repayment begins six months after the last day of attendance or once the student falls below half-time status. Federal Parent Plus Loans Additional loan monies are available to parents of dependent students. Parents can borrow up to the cost of education, less other financial aid received. These are credit based loans. Federal Supplemental Educational Opportunity Grant (FSEOG) This grant is available to students with exceptional financial need, students with the lowest (EFC), and gives priority to Federal Pell grant recipients. In determining student eligibility, the college will base the selection on procedures designed to make FSEOG awards to those students with the lowest expected family contribution (EFC) who will also receive a Federal Pell Grant in that award year. The amount of the grant, and the number of students who may receive this grant, depend on the availability of funds from the U.S. Department of Education. Federal Work Study The Federal Work-Study program provides part-time employment to students who need the earnings to 46 steiner education group

47 financial information defray the cost of their education. Students may work on or off campus for a qualified public, private or community service organization. Application for the FWS program may be made through the student finance office and eligibility is based on financial need and the availability of funds. The college will attempt to place students in jobs related to their program of study, and work schedules will be arranged according to class schedules. The amount of the grant, and the number of students who may receive this grant, depend on the availability of funds from the U.S. Department of Education. For detailed information about financial aid eligibility, the awarding and administration of federal grant and loan funds, the student s rights and responsibilities, please contact the Financial Aid Office. Supplemental Assistance Programs Cortiva Institute will assist students with supplemental assistance programs, including: Alternative Loan Options Alternative loan options are also available. For additional information, please contact the Financial Aid Office for an appointment to discuss available options. No-Interest Student Payment Plans A no-interest student payment plan option is provided for students who have balances remaining after all other financial aid options have been pursued. Students making cash payments can arrange for a convenient payment plan over the course of their training without incurring interest charges. Minimum payment requirements are required and all education costs must be paid in full prior to graduation. Veterans Benefits Cortiva Institute is approved for the training of veterans and eligible veterans dependents. Students must apply for these benefits prior to admission and must submit the application to the Cortiva Institute certifying official. Florida Prepaid College Program On June 16, 2009, Governor Crist signed Senate Bill 606 into law. Under this new law, a qualified beneficiary may apply the benefits of a Florida Prepaid College Plan to their tuition at Cortiva Institute. Benefits of the Florida Prepaid College Plan will be awarded to eligible students based on enrollment and eligibility in one of the following prepaid college plans: The 4-year University Plan Tuition Plan 2-year Community College Plan The Florida College Investment Plan For details on your individual plan please contact Florida Prepaid at GRAD (4723) For more information see: The process for transferring a student s Florida Prepaid College Plan benefits to your institution is as follows: The student files a completed Transfer Form with the Florida Prepaid College Program (The form may be obtained from the Florida Prepaid College Plan s website - Once the Prepaid College Board has confirmed that the school is eligible under Title IV, the Board will send a letter to the account owner confirming that the transfer of Prepaid College Plan benefits has been approved Upon approval of the transfer of benefits to the institution by the Prepaid College Board, the Board will send a letter to the institution outlining the procedure that the institution must follow for invoicing the Florida Prepaid College Program for the tuition and fees for that particular student and the Prepaid College Plan benefits available to the student under his or her Prepaid College Plan contract. Note: While the benefits of the Florida Prepaid College contract may be used at this institution, the Florida Prepaid College Board does not endorse any particular educational institution. Scholarships Scholarships are offered by Cortiva to help students with their tuition investment. The following Steiner education group 47

48 financial information scholarships are offered: Cortiva Institute Founder s Scholarship: $1, each Cortiva Institute President s Scholarship: $ each The following scholarships will be awarded each term: Two (2) Cortiva Institute Founder s Scholarships Four (4) Cortiva Institute President s Scholarships These scholarships are based on the applicant s interview and essay describing why they have chosen this field. Please see your Admissions Representative or Financial Aid officer for an application or for more details. Eligibility Requirements In general, an applicant to Cortiva Institute is eligible to apply for Federal Title IV financial assistance if the following criteria are met: Be a United States citizen or eligible non-citizen. Have a valid Social Security Number Have financial need, except for some loan programs. Have a high school diploma or General Equivalency Diploma (GED) Be enrolled or accepted for enrollment as a regular student working toward a diploma or certificate in an eligible program. Have not exceeded the undergraduate aggregate loan limits for your student status. Make satisfactory academic progress as outlined in the school policies herein. Sign a statement on the Free Application for Federal Student Aid (FAFSA) certifying that you will use federal student aid only for educational purposes. Have completed the number of hours paid by federal financial aid, if applicable, for the previous term. Sign a statement on the FAFSA certifying that you are not in default on a federal student loan and that you do not owe money back on a federal student grant. Have not exceeded the aggregate loan limits for your student status or have not previously received the maximum aid allowed for the current award year. Register with the Selective Service, if required. For the Pell Grant program eligibility, you may not have previously earned a bachelor s degree. For the Stafford Loan program, you must attend at least half-time (12 clock hours per week) Applicants under the age of 24 are considered to be dependent by federal definition and are required to have parental participation in completing the financial aid forms and the financial aid process. An applicant has the right to appeal all financial aid decisions. Such appeals must be in writing, made to the Director of Financial Aid within 10 calendar days of the date of the decision. The Financial Aid Director and the Campus President will review all appeals and inform the applicant of the school s decision within 30 calendar days of the receipt of the appeal. Definition of Financial Need Financial need is defined as the difference between the cost of attending school and the student s (and/or the family s) expected family contribution (EFC). A Central Processor to whom the student s Free Application for Federal Student Aid (FAFSA) is submitted conducts determination of the EFC, based on federal guidelines. The School s Financial Aid Director or staff then determines the student s Cost of Attendance, using nationally-approved living expense guidelines. The federal need formula can be stated as follows: Cost of Attendance EFC = Financial Need Student Cost of Attendance An average cost of attendance for a student attending Cortiva Institute consist of tuition, student fee, textbooks, massage table package, as well as allowances for room, board, personal expenses, transportation and miscellaneous costs. Tuition and direct academic costs are assessed for one academic year. Living expenses are estimated using nationally approved living expense guidelines. These components of the cost of attendance are estimates and will vary from student to student depending on the length of the program, attending part time or full time, and the student s living arrangements (students living with parents or living on their own). For specific details on calculating cost of attendance, 48 steiner education group

49 financial information contact the Financial Aid Department. Financial Aid Received Prior to Attending Cortiva Institute Federal regulations require an institution to determine all previous Federal Title IV aid received by the student prior to disbursement of funds. Therefore, Cortiva Institute will review all financial aid disbursed by each school at which a student was previously enrolled. Financial aid awarded at other schools could limit available eligibility at Cortiva Institute. Requirements for Citizenship Verification If a student is an eligible non-citizen for Federal Title IV aid purposes, a database match will be conducted to determine the student s eligibility status with the Department of Homeland Security (DHS). If DHS is unable to complete the match, i.e., social security number, name, and birth date, the student will be asked to submit additional documentation. Students are not eligible for financial aid until citizenship verification has been completed. Failure to complete DHS verification could result in not being eligible to attend Cortiva Institute. Requirements for Financial Verification Federal regulations require that some student aid application be subject to a process called verification. This process involves gathering proof of the information submitted on the student s Free Application for Federal Student Aid (FAFSA) and verifying that the information is correct. The procedures governing verification are as follows: Time period within which required documentation must be provided. Except in instances where extenuating circumstances intervene, the required documentation must be provided within 30 days of the date the applicant is notified that s/he must do so. Required documentation. Signed copies of the student s and spouse s prior year federal income tax returns (with all schedules) must be submitted. If the applicant is a dependent student, signed copies of the parents tax returns must also be submitted. In addition, the applicant must complete a Verification Worksheet, which will be provided by the school s Financial Aid Department. All information must be correct as of the date of verification selection or as of the date that Cortiva Institute received the first Institutional Student Information Record (ISIR) or Student Aid Report (SAR). Consequences of failure to provide the information within the 30-day period. A student will not receive any disbursement of funds if s/ he fails to provide the information required for verification. In addition, the student will be expected to make cash payments to Cortiva Institute. Note: Failure to provide required information could result in a new student being denied admission to Cortiva Institute; and a student already attending classes could be dismissed for failure to meet financial obligations to the school. If the results of the verification satisfy the requirements, the first disbursement of funds to which the student is entitled will be released. If the verification process produces discrepancies, the student will be required to meet with the Financial Aid Department and the items that were not valid will be discussed. Invalid information must be corrected and resubmitted to the Federal Central Processor for review and approval. If Cortiva Institute has reason to believe that any application has been intentionally submitted under false or fraudulent pretenses, such application will be referred to the Federal Office of the Inspector General. Applicant s Rights and Responsibilities in Regard to Verification Each applicant has the following rights and responsibility concerning the verification process. The right to be informed that s/he has been selected for verification and the responsibilities associated with verification selection. Consequences for not meeting those responsibilities explained in detail orally and, when deemed necessary by Cortiva Institute or if requested by the applicant, presented in writing. Correction to information If, as the result of verification or another documentation process, it becomes necessary to Steiner education group 49

50 financial information correct any of the information on an ISIR, the Financial aid Department will note the corrections on the current ISIR and submit the corrections electronically to the U. S. Department of Education. A new ISIR, showing the corrected information is then generated. Applicants may be required to verify correctness and sign the revised ISIR. If the applicant becomes ineligible for a Federal PELL Grant or other Federal Title IV aid as a result of the corrections in his/her information, the applicant will be notified by the Financial Aid Department. If corrections result in a change in eligibility, the applicant will be so advised and a revised Financial Plan will be developed for the applicant s review and approval. Release of Federal Student Aid Data Step 6: College Release and Certification on the FAFSA must be properly completed to ensure that the applicant gives the U. S. Department of Education permission to send information to the state education department and to Cortiva Institute. Cortiva Institute s school code is Renewal Applications Students applying for a second academic year of financial aid must complete all required applications and submit additional paperwork, as necessary, when requested to do so by the Financial Aid Department. Failure to do so could result in the student being required to make cash payments to the School or may result in the student being dismissed from Cortiva Institute. Note: The entire financial aid application process and verification process, if applicable, must be completed for each academic year. Loan Default Prevention Students are responsible to repay, in full, all loans used to pay for their education. Repayment of student loans helps ensure the availability of loan funds for the future. Borrowers are encouraged to take the responsibility of loan repayment seriously. Some helpful hints on avoiding delinquency are as follows: Send in your payment each month even if you haven t received a bill. Send in larger or additional payments to reduce the amount of interest you pay on the loan. Be sure to indicate if you want the extra amount applied to the principal or used as a future payment. Remember that overpaying one month does not mean that you can skip or reduce next month s payment. Call your lender/servicer immediately if you are unable to make a payment on time or if you have a financial hardship. The lender/servicer may be able to work out an alternative plan. Know your deferment rights. After sending in the necessary forms, follow up with your lender/ servicer to confirm that your loan(s) has been deferred. Understand your rights and responsibilities under each loan program. Keep all paper work such as promissory notes, lender correspondence, cancelled checks, etc. Always call to resolve a discrepancy. Never ignore correspondence or requests for payment from your lender/servicer. If you do default on your loan(s) in spite of all the arrangements available to prevent this from happening, you can expect all or some of the following repercussions: Your status may be reported to a national credit bureau and have a negative effect on your credit rating for seven years. You may lose deferment possibilities. Your wages may be garnished. Your federal and state income tax refunds may be withheld. You may be ineligible to receive any further federal or state financial aid funds. The entire unpaid amount of your loan, including interest and cost of collection, may become due and payable immediately. Students may obtain additional information about loan repayment and default prevention guidance from the Financial Aid Office. Refund Policy Refund Policy - Prior to Matriculation Applicant may cancel his/her enrollment in person or in writing before the beginning of classes. An 50 steiner education group

51 financial information applicant not requesting cancellation before the scheduled starting date indicated on this Enrollment Agreement will be considered a student. All monies paid by applicant will be refunded if he/ she is not accepted for admission. The applicant may cancel the Enrollment Agreement and receive a full refund of all monies paid to date if cancellation is made in writing to the Director of Admissions and mailed or delivered to Cortiva Institute at the address stated herein within five business days after the date of signature. Applicants requesting cancellation more than five (5) days after signing this Enrollment Agreement (and making an initial payment) but prior to the start of classes is entitled to a refund of any money paid minus the $25 application fee All tuition and fee monies paid by an applicant will be refunded if requested within three business days after his/her first tour of Cortiva Institute and inspection of equipment or if requested within three business days of his/her attendance at the regularly scheduled orientation program for his/ her starting term whichever is sooner. Refunds will be made within 30 calendar days after the applicant s/student s request or within 30 calendar days after his/her first scheduled class day. Federal Return to Title IV Funds Policy: Return of Title IV Funds Policy When a Title IV recipient withdraws from Cortiva Institute, the amount of Title IV program assistance that a student earns is determined by a specific formula established by the U.S. Department of Education. The amount of Title IV assistance earned is determined on a pro-rata basis. If the student withdraws before completing at least 60 percent of the payment period, the student is eligible to earn up to the percentage of the payment period that was completed, which is based on the scheduled clock hours at the date of withdrawal divided by the scheduled clock hours in the payment period (i.e., midpoint of the program). If the student withdraws after completing more than 60 percent of the payment period, the student earns 100 percent of the Title IV assistance. If the student earned less than the amount of Title IV assistance that was disbursed, the institution must return the Title IV funds that were not earned back to the program account. The institution must return the lesser of: 1. The institutional charges multiplied by the unearned percentage of the Title IV funds; or 2. The entire amount of unearned Title IV funds. If the institution is not required to return all of the unearned Title IV funds, the student must return the remaining amount of unearned Title IV funds. Any Direct Loan funds that must be returned by the student are to be repaid in accordance with the terms of the master promissory note. That is, the student will make scheduled payments to the Department of Education over a period of time. Any amount of unearned grant funds that is owed by the student is called an overpayment. The maximum amount of a grant overpayment that the student must repay is 50 percent of the grant funds received by the student. A grant overpayment does not need to be repaid if the original amount of the grant overpayment is $50 or less. The student who cannot repay the overpayment must make satisfactory payment arrangements with either the institution or the Department of Education to return the unearned grant funds. The unearned Title IV funds will be returned in the following order: Unsubsidized Federal Direct Stafford Loans; Subsidized Federal Direct Stafford Loans, Federal Direct PLUS Loans; Federal Pell Grant; and Federal SEOG. If the student did not receive all of the Title IV assistance that was earned, the student may be due a post-withdrawal disbursement. If the post-withdrawal disbursement includes loan funds, the school must ask for the student s or parent s (in the case of PLUS loans) permission before the loan funds can be disbursed on the student s account or directly to the student or parent. The student may choose to decline some or all of the loan funds so that the student or parent does not incur additional debt. The school may automatically use all or a portion of the post- Steiner education group 51

52 financial information withdrawal disbursement of grant funds for tuition and fees or may disburse the funds directly to the student without any permission. However, the school needs permission from the student to use the postwithdrawal grant funds for other educationally-related charges (i.e., books and supplies). There are Title IV funds that a student may be scheduled to receive but the funds may not be disbursed as a post-withdrawal disbursement. For example, a first-time, first-year undergraduate student who has not completed the first 30 days of the program before withdrawing cannot receive any Direct Loan funds that the student would have received had he or she stayed beyond the 30th day. All returns will be made by Cortiva Institute within 30 days of the date of determination. Credit Balance/Refund Cortiva will not issue a check for a credit balance or a refund that is less than $1.00. Last Date of Attendance The last date of attendance is determined as either (a) the date of that the student informs the school that he/she is withdrawing from school or (b) the date that the school determines the student has not attended any class for 10 consecutive class days. Refunds will be made within 30 days from the last date of attendance in a class or the date of determination, whichever is later. Federal Student Loan Disclosures Median Title IV Federal Student loan Debt Incurred:$9,358 Median Private Loan Student Debt Incurred:$0 Median Institutional Student Loan Debt Incurred:$0 The Median amount calculated for all students who completed the program between July 1, 2010 and June 30, steiner education group

53 tuition and fees Cortiva Institute tuition and fees are as follows: Application fee (1) (due at the time of application): $ Institutional Charges (2) : Tuition cost for the entire program $10, Student fee $ Estimated textbook cost $ Cortiva Massage Table Package (3) $ Total charges for the program (excluding the application fee) $12, (1) The application fee is not fully refundable unless the student is not accepted for admission or if the student cancels his/her enrollment within the Refund Policy Prior to Matriculation Policy. The payment of the Application Fee does not reduce the cost of the program. (2) Institutional charges are subject to the refund policy. Tuition is charged on a programmatic basis, with the total tuition costs charged at the beginning of the student s selected program. Each student is on a continuing enrollment basis and is, therefore only obligated for the hours that they attend. The student fee includes certain supplies which are not returnable or refundable, once the student has received the package. The textbook charge includes the textbooks for the entire program. If student withdraws, the cost of the textbooks will be included in the total cost of attendance for the purposes of the Title IV refund calculation. Unused textbooks may be returned by the student, unmarked and in resalable condition by the student within 20 days of the student s last day of attendance for a full refund of those unused books. (3) Once the student receives his or her Cortiva Massage Table package and opens the box or uses the table, the massage table is not returnable and the cost for the table is not refundable. However, if the student withdraws and the table is returned to the school in its original box and unopened within 20 days of withdrawal, the student can receive a full refund for the table. A separate financial plan exists and, if elected, a student payment plan which complies with the Truth in Lending Regulation Z; these documents are part of the student s enrollment agreement. Each student is on a continuing enrollment basis and is not obligated for cost beyond the hours he/she is currently attending and is subject to the institutional refund policy. Other costs: Payment fees: NSF Returned check, $25.00 per check, Late Fees are $20 and accumulate on the 5th day past the due date. Transcripts: each student will receive two official copies at graduation. Repeat Course fee: there is a $ fee for a student to repeat a course and the entire fee must be paid before the first day of the course. You should consult with a Financial Aid staff to determine if this fee may be included in your financial aid plan. Students may repeat the first Anatomy and Physiology course, one time, at no cost. Students are required to have clean sheets for technique classes and will need supplies for out-of-class practice - cost varies. It is highly recommended that students receive professional massages on a regular basis - cost varies. Extra charges may be also assessed for make-up exams, remediation, re-entry, parking fines and/or lost or damaged equipment replacement. Steiner education group 53

54 general information Administrative Staff Greg Fears, President Greg served as Director of this Cortiva location for fifteen years from 1990 to 2005 and as President since March, During that time, he participated in the educational development, delivery, and oversight of over 3,000 massage therapy professionals. Greg has been a licensed massage therapist since 1986 and has performed more than 25,000 massage sessions. Greg has a tremendous passion for the school, its students, and the massage industry because he believes in the life-changing power of skilled, professional hands-on therapies. In addition to his day to day oversight of Cortiva Institute, he continues to practice massage therapy in St. Petersburg specializing in the treatment of chronic pain. Paulette O Shaughnessy, Director of Education Paulette has a Master of Arts in Rehabilitation and Mental Health Counseling from the University of South Florida. She has many years of program administration experience as well as a strong background in quality assurance, regulatory compliance, and risk management. Paulette is passionate about education and supporting student success. She is skilled at evaluating individual student s strengths and finding solution-focused pathways that lead to optimum growth and achievement. Paulette is a determined student advocate and offers all Cortiva students her support as they work toward earning their Cortiva diploma. She has been an important part of the Cortiva community since Nyssa Raymond, Bursar Nyssa is a 1984 graduate of this Cortiva location and has a Bachelor of Arts in Creative Writing from Eckerd College. Nyssa has contributed to the Cortiva community since 1984 by holding titles as Bookkeeper, Business Manager, Registrar, and now as our Bursar. She works closely with the President, and Financial Aid Director. Nyssa is a valued member of our team, managing the details, keeping us well-organized and running smoothly since Bonnie Clark, Registrar Bonnie is a 1994 graduate of this Cortiva location and has an Associate of Specialized Business in Medical Secretary from Centre Business School in State College, Pennsylvania. She returned to Pennsylvania to teach at a massage school there for two years, while also maintaining a private practice. In 1996, Bonnie returned to Florida and joined the faculty at this Cortiva location. Bonnie has instructed students in the foundations of massage and Florida massage law. Bonnie is the primary administrative advisor to students in her role as Registrar. She provides students with support in student life issues as well as academics. Donna Williams, Director of Financial Aid Donna has a Bachelor of Applied Science degree in Business Management and Organizational Leadership from St. Petersburg College and is a 2002 graduate of this Cortiva location. Donna is excited to assist students in their financial aid process as well as in helping our students achieve their educational and professional goals. Paulette Beaudoin, Director of Career Services and Continuing Education Paulette has a Bachelor of Science degree in Human Resource Development with a specialization in Training and Development from Oakland University. She loves working at Cortiva knowing that she helps our graduates achieve one of their biggest life goalsfinding work in a fulfilling career. Paulette always strives to make new and successful connections between Cortiva graduates and employers. Ashley Quiepo, Admissions Representative Ashley has a Bachelors Degree from the University of North Florida. Ashley has a background in both management and admissions. Her goal at Cortiva is to help our students realize their ambitions in changing their futures by embarking on a new career in massage therapy. Ashley enjoys writing, running, and spending time with her family. Caterina Caravello, Admissions Representative Caterina has 10 years of experience in field of customer relations and previously excelled as a 54 steiner education group

55 general information Licensed Mortgage Consultant after graduating from the Bob Hogue School of Real Estate. Caterina is passionate about her favorite pastimes such as physical fitness, snowboarding, jet skiing and cooking. Caterina is very excited about her admissions work because she loves helping other people reach their career goals and financial aspirations. Faculty Lee Buderus, L.M.T. Lee has a Master of Science in Biology from Sam Houston State University in Texas. Lee went on to teach anatomy and physiology in a college setting in Texas for close to 10 years, and also taught anatomy and physiology at a massage school in Texas. After moving to Florida, Lee graduated from this Cortiva location in 2004 and began building a private practice in Tampa. Lee joined our faculty June 2005, and he serves as the Head of the Science Department. Terri Carvey, L.M.T. Terri is a 1991 graduate of this Cortiva location and has a Master of Science in Exercise Physiology from Michigan State University. She served as the Supervisor of the Michigan State University Sports School from 1987 to She currently has a private practice in Tampa, specializing in sports massage and rehabilitative techniques. She has received numerous postgraduate trainings in Neuromuscular Therapies, Myofascial Release, various rehabilitation techniques, Sports Massage and Visceral Manipulation. Terri is the lead instructor in the therapeutic modalities. In addition, she offers Sports Massage Certification seminars with Kirsten Snellenburg, DPT. Terri has been an instructor at this Cortiva location since Robert Chambers, L.M.T. Rob is a 2001 graduate of this Cortiva location. He has built his private practice in a clinical setting at Baylife Physical Therapy and Rehabilitation, and he is also currently enjoying his massage career at the Chiropractic and Applied Kinesiology Clinic in St. Petersburg. He specializes in the treatment of complex soft-tissue related conditions using myofascial and neuromuscular therapies. The students love his gentle, but knowledgeable demeanor in the classroom. Rob joined this Cortiva location in January Jan Lundberg, D.C. Dr. Lundberg is a chiropractic physician who joined the Cortiva faculty in She teaches in the Science Department. Dr. Lundberg has a Doctor of Chiropractic degree from Western States Chiropractic College in Portland, Oregon. Her areas of special interest include Dance Medicine (addressing the special needs of dancers, and performing artists), kinesio-taping, hippotherapy (the utilization of horses in a therapeutic setting), botanical medicine, yoga, and Pilates. Christine Gordon, L.M.T. Christine is a 2008 graduate of this Cortiva location and has a Master of Arts degree in Sociology from the University of South Florida. She holds certifications in neuromuscular therapies, myofascial release, and pregnancy massage. Christine has been an enthusiastic educator for over ten years, working as a high school social science teacher and as an adjunct professor at St. Petersburg College. She is an active member of the Florida State Massage Therapy Association and a professional member of the Tampa Bay Birth Network. Christine maintains a thriving private massage therapy practice in Seminole. DeidraMishel Nicoletto, L.M.T. DeidraMishel is a 2002 graduate of this Cortiva location and has an Associate of Arts degree from St. Petersburg College. She worked for 14 years as a Certified Nurse Assistant before pursuing a career path in massage therapy. She holds certification in Pre-natal Massage and a keen interest in the area of Craniosacral Therapy. DeidraMishel teaches Myofascial Release and Clinic courses to Cortiva students. She maintains a massage therapy practice at Balance and Bliss Ayurvedic Lifestyle Center where she provides ayurvedic massage services to clients. Additionally, she also has a flourishing massage practice in Seminole specializing in Swedish massage, Neuromuscular therapy, and Reiki energy work in Seminole. Jeremy Couture, L.M.T. Jeremy is a 2004 graduate of this Cortiva location, and he has a Bachelor of Arts in Business Administration from Lake Forest College in Chicago. Jeremy owns a thriving massage practice in the Kenwood district of St. Petersburg called Therapeutic Excellence. He joined the Cortiva faculty in 2009 and has instructed Steiner education group 55

56 general information our students in research and clinical research, neuromuscular massage, sports massage, and the foundations of massage. Laura Brown, L.M.T Laura has an Associate of Arts Degree from St. Petersburg College and is a 2004 graduate of the Cortiva location. Since becoming an LMT, Laura has traveled and worked as an LMT in an Alaskan Fishing Lodge, the Bahamas for a privately owned yacht company, and at a luxury ranch in Southern Arizona. Laura s massage specialty is assisting her clients in relaxation, rejuvenation and wellness. Laura joined the Cortiva Faculty in 2010 and is delighted to share in the student s enthusiasm while teaching Massage Foundations. Betsy Minott, L.M.T. Betsy is a 2005 graduate of Heritage institute of Massage Therapy in fort Myers, Florida. Betsy has worked in the medical field providing massage therapy to patients seeking improved physical health. Since 2007, Betsy has worked in her own mobile massage business that caters to high end clientele on movie and commercial sets. Her favorite massage modalities are Swedish, Neuromuscular, Sports, hot Stone, Warm Shell, and Reflexology. Betsy s passion for massage therapy in the medical and spa industry has led her to teach at Cortiva where her goal is to share her positive experiences with new students in the Massage Foundations and Neuromuscular Massage Courses steiner education group

57 general information Calendar 2011 Fall Term October 10, 2011 December 23, Winter Term January 9, 2012 March 25, Spring Term April 9, 2012 June 24, Summer Term July 9, 2012 September 23, Fall Term October 8, 2012 December 23, 2012 Holidays Cortiva Institute will not conduct classes on the following holidays: New Year s Day Martin Luther King Day Memorial Day July 4th Labor Day Thanksgiving Day Day following Thanksgiving Christmas Day Hours of Operation Mon Thurs, 8:00am to 10:00pm Fri, 8am to 4pm Sat, 10am to 3pm Contact Information Cortiva Institute - Florida School of Massage Therapy 4045 Park Boulevard Pinellas Park, FL Phone: Fax: Steiner education group 57

58 directions Cortiva Institute - Florida is located on Florida s Suncoast, a popular vacation destination, and rightly so. We enjoy the mildest of winters, beautiful sunny days, white sandy beaches and gorgeous sunsets. Our facility is located in Pinellas Park, nestled between the Gulf of Mexico and Tampa Bay. We feel truly blessed to have such a centralized location. From Tampa: Take I-275 South over the Howard Frankland Bridge. Take exit 28 (SR-694 W) to Pinellas Park. The exit ramp merges with Gandy Blvd N. Continue on Gandy Blvd (which becomes Park Blvd.) and as it crosses over US -19 stay in the far right lane. Cortiva Institute - Florida is a half a block up on the right side. From St. Petersburg: Take I-275 North to exit 28 (SR-694) to Pinellas Park/ Seminole. Get in the left lane of the exit ramp and make a left at the traffic light, heading west on Gandy Blvd. Continue west on Gandy Blvd. (which becomes Park Blvd.) and as it crosses over US-19 stay in the right lane. Cortiva Institute - Florida is a half a block up on the right side. From Clearwater (or all points North): Take Gulf to Bay (SR-60) East to US-19. Turn right on US -19. Drive to Park Blvd. and turn right. Remain in the right lane. Cortiva Institute - Florida is a half a block up on the right side. From Sarasota (or all points South): Take I-275 North to exit 28 (SR-694) to Pinellas Park/ Seminole. Get in the left lane of the exit ramp and make a left at the traffic light, heading west on Gandy Blvd. Continue west on Gandy Blvd. (which becomes Park Blvd.) and as it crosses over US -19 stay in the right lane. Cortiva Institute - Florida is a half a block up on the right side steiner education group

59 notes Steiner education group 59

60 CATALOG Cortiva Institute-Florida 4045 Park Boulevard Pinellas Park, FL Tel: (727) Fax: (727) / ADM-CAT 07/10

61 Catalog Changes addendum to cortiva catalog january 2012 Attendance Requirements. Boston... page 21 Florida... page 22 Illinois.... page 21 King of Prussia... page 21 Wall... page 21 Hoboken... page 26 Scottsdale... page 22 Seattle & Fed. Way... page 25 Tucson... page 24 Replace the Attendance Requirements policy in the catalog with the following: Attendance Requirements It is very important that students attend all courses for which they are registered and complete them successfully. Should a compelling reason arise to cease attending, it is the student s responsibility to immediately contact the student services department to discuss the options available to the student. Although we expect students to attend all classes in all courses, we realize there are extenuating circumstances where a student, due to illness or personal matters, cannot be in class. To ensure students are receiving the course information and supervised practice necessary to become competent practitioners, we have established and require a minimum attendance percentage of 75% in each course. Students with attendance below 75% at the end of a course will be required to attend make up classes. For further information on make up, please refer to the Incomplete Grades, Make Up Attendance and Coursework policy. Students must complete 90% of the total program hours to graduate. Students with below 90% cumulative attendance in the program must attend make up hours in order to graduate. Make up hours for graduation requirements can be completed in clinic, or in any course in which the students has less than 100% attendance. Accumulated absenteeism in any one course will affect performance and grades. Absenteeism can be accumulated through missing the class entirely or by being tardy or leaving class early. Instructors record tardies and leaving class early in increments of 15 minutes. Class attendance is recorded daily in our School s electronic data management system and the absences become part of the student s academic record. If a student misses one or more classes, he/she will need to make up any required class work that was missed in addition to the possible attendance make up. A student may also incur additional charges for instructor time to administer hands-on/lab make-up work or exams. Students who are absent for more than 14 consecutive calendar days will be withdrawn. The withdrawal process will begin on the 15th day of absence, and the drop will be completed within five business days. Breaks between terms are not included in the 14 consecutive calendar days calculation. Federal regulations state that the Registrar s Office may not release any academic or attendance information over the phone. Students who need information regarding their attendance or grades must request it in person, from either their Instructor or the Registrar s Office. It is the student s responsibility to remain current on their attendance status. Students are responsible for contacting the instructor for work missed, and they are responsible for all assigned work and demonstrated skills. Student Clinic Courses The Student Clinic Courses (MCL 121 and MCL 131) require 100% student attendance for the entire scheduled 40 clock hours. If a student is absent from one or more Clinic classes, he/she is responsible for notifying the instructor and is also responsible for rescheduling the missed hours. Tardiness Policy Any student who enters a class after the attendance has been taken is considered tardy. Attendance records will reflect this accurately and will affect overall attendance as noted above. Early Departures from Class Attendance records will also reflect the time missed by any student who leaves a class prior to the scheduled conclusion of the class. Early departure from class will also affect overall attendance, as noted above. revised: of 3

62 addendum to cortiva catalog january 2012 Determination of Satisfactory Attendance Students must maintain at least 90% cumulative attendance in the program to have satisfactory attendance. Satisfactory attendance is evaluated at the end of each term. Attendance Monitoring Students with 80-89% cumulative attendance at a term end are placed on attendance monitoring status. Students placed on attendance monitoring are notified in writing of their status, and documentation is placed in the students files. Students placed on attendance monitoring will meet with the Education staff to review what courses need to be made up. Education staff will have regular follow up with these students to review progress toward program completion. Once a student has achieved 90% or above cumulative attendance, he/she will be removed from attendance monitoring status. Attendance Probation Students at 79% or below cumulative attendance at a term end are placed on attendance probation. Students placed on attendance probation are notified in writing of their status, and documentation is placed in the students files. Students placed on attendance probation have one term to achieve at least 80% cumulative attendance. Education staff will have regular follow up with these students to review progress toward program completion. Students can improve their cumulative attendance percentage by attending needed make-up and/or repeat courses, and attending currently scheduled courses. Students who achieve a minimum 80% cumulative attendance by the next term end are removed from attendance probation status. Students who have 79% or below cumulative attendance for two consecutive term ends are withdrawn from school. Please replace the Graduation Requirements in the catalog with the following: Graduation Requirements. Boston... page 24 Florida... page 25 Illinois.... page 24 King of Prussia... page 24 Wall... page 24 Hoboken... page 29 Scottsdale... page 29 Seattle & Fed. Way... page 28 Tucson... page 26 Replace the Graduation Requirements policy in the catalog with the following: Graduation Requirements In order to graduate and be awarded a diploma, a student must: Have a passing grade ( C or Pass minimum) in all courses. Complete all required clinic hours. Have 90% minimum cumulative attendance percentage in the program. Seattle & Federal Way Only: provide documentation indicating up-to-date certification in CPR, First Aid, and HIV training. Students who wish to participate in graduation ceremonies must meet all the criteria outlined above. Additionally, in order to receive graduate paperwork, students must: Pay all tuition and fees. Complete all financial aid exit forms, if applicable. Attend a Career Services exit meeting. Return all library books and/or pay all library fines. revised: of 3

63 Addendum to Student Catalog & Handbook January 2012 Acknowledgement and Agreement addendum to cortiva catalog january 2012 I have received the addendum to the 2012 Cortiva Student Catalog/Handbook with the effective date of January I have read, understand, and agree to abide by the policies and procedures contained therein. I accept that failure to abide by these policies can be grounds for dismissal. Additionally, I understand that SEG copyrighted materials may not be reproduced or distributed, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of SEG. Any violation of SEG copyright will result in legal action to the full extent of the law and/or dismissal from SEG schools. Date / / Signature Print Name revised: of 3