Achieving the Certified Records Manager - CRM

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1 HP Autonomy Achieving the Certified Records Manager - CRM Nitza Medina-Garcia, CRM VP, Greater Sacramento Capitol Chapter of ARMA May 16, 2013

2 ICRM International certifying body of and for professional records managers Began issuing certifications in 1975 Primary mission is to develop and administer the Certified Records Manager (CRM) certification Developed records management knowledge standards and testing criteria Typically holds CRM meeting during ARMA s annual conference 2

3 Why I Became Certified Fuller understanding of Records and Information Management Recognition at Work Better salary Recognition in the field of Records Management More job opportunities Use CRM designation Self Confidence 3

4 CRM Average Salaries From 2010 survey of ICRM Membership and 2009 ARMA Salary Survey Average Salary for CRMs US: $94,560 Pacific Coast Region: $107,400 CRM vs non-crm: 31% higher annual median salary for CRMs 4

5 Certification Process Based on applicant s educational background professional work experience passing of a six part exam 5

6 CRM Application ICRM Application Form Application Processing Fee $100 Application must be accepted before a candidate can register for exam 6

7 CRM Application Documentation Must demonstrate: 4-year (bachelor s) degree from an accredited institution of higher education and 1 year of professional records management experience Or, 1 year of professional records manager experience can be substituted for each year of college education Professional Experience: Conducting studies and surveys or developing, designing and implementing RIM systems Direct managerial responsibility for programs Teaching courses in RIM for an accredited institution full time 7

8 2013 Exam Schedule Summer 2013: Parts 1-5, August 5-9, 2013 Part 6, August 15, 2013 Fall 2013: Parts 1-5, November 4-8, 2013 Part 6, November 14, 2013 Registration Open: May 24, 2013 August 1, 2013 Registration Open: August 23, 2013 October 31,

9 CRM Exam 6 part exam Management Principles and the Records and Information (RIM) Program Records and Information: Creation and Use Records Systems, Storage and Retrieval Records Appraisal, Retention, Protection and Disposition Technology Case Studies Parts 1-5 are 100 multiple choice questions each. Part 6 contains case studies which require essay responses. 9

10 CRM Exam Administration Facts Administered by Pearson VUE (4,000 locations across the country) Electronic Exam - 4 hours per test Must pass at least 70% to pass exam Test results for Part 1-5 received before leaving testing center Part 6 manually graded Test Fees: Parts 1-5 are $100 per exam; Part 6 is $150 10

11 Studying for the CRM ICRM Handbook: available for free at website ARMA Study Packs: Specially priced bundle packs of reading resources CRM Prep Workshops: Presented by ARMA chapters ICRM Bibliography of Resources: available for free at ARMA Essentials of RIM Certificate: 11 ARMA Courses and certificate 11

12 My CRM Exam Strategy Resources Robek Mary, Gerald Brown and David Stephens. Information and Records Management, 4 th ed. Saffady, William. Managing Electronic Records, 4 th ed. Langemo, Mark. Winning Strategies for Successful Records Management Programs Bennick, Ann. Active Filing for Business Records ARMA. Glossary of Records and Information Management Terms Saffady, William. Records and Information Management: Fundamentals of Professional Practice, 2 nd ed. Stephens, David. Making the Transition from Paper to Electronic 12

13 My CRM Exam Strategy Study Strategy Use annotated exam outline Pick a section of the outline and review knowledge notes Search resources, beginning with general RIM books, to find answers Write your answers in a personal version of the exam outline Review your version of the annotated outline Set aside lunch time during the week and/or 4 hours during the weekend Utilize CRM Mentor Take timed practice exam Schedule 1 CRM exam per day for a week 13

14 CRM Maintenance 100 credit hours per 5 years Preapproved CRM activities Submit other activities for credit ARMA conference counts towards CRM credit $200 annual dues 14

15 For more information on CRM 15

16 Thank you

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