SAP SYSTEM MEASUREMENT GUIDE

Transcription

1 Global License Auditing Services SAP SYSTEM MEASUREMENT GUIDE MEASUREMENT PROGRAM AND LICENSE ADMINISTRATION WORKBENCH Version 7.0 Updated Edition, August 2015

2 Copyright 2015 SAP SE. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iseries, pseries, xseries, zseries, System i, System i5, System p, System p5, System x, System z, System z9, z/os, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix, i5/os, POWER, POWER5, POWER5+, OpenPower and PowerPC are trademarks or registered trademarks of IBM Corporation. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MaxDB is a trademark of MySQL AB, Sweden. SAP, R/3, mysap, mysap.com, xapps, xapp, SAP NetWeaver, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP SE and its affiliated companies ( SAP Group ) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. 2

3 CONTENTS 1 SAP License Audit Use Named Users Engines Scope of Validity Availability of Contractual User Types Availability of Software Engine Measurement Installations, Systems, and System Types SAP Installation SAP Software System Process Overview: SAP License Audit Information and Support Measurement Program Process Overview: System Measurement Classifying Users Classifying Individual Users Classifying Users with Reference Users Classifying Users with User Mass Maintenance Classifying Users with Central User Administration Classifying Users with the User Classification List Performing Mass Changes of Contractual User Types Migrating Price Lists Checking User Classification Analyzing Users

4 9 Performing the System Measurement Consolidating Results and Transferring Results to SAP Evaluation Information Evaluation Rules Special Notes Measurement Results Measurement Statistics Creating the Measurement Log SSCR-Registered Users Results of Engine Measurement Definition and Availability of Contractual User Types User Types in the mysap Solution Suite/Business Suite Price List (mysap.com Solution Suite Price List) User Types in the mysap Individual Solutions Price List (mysap.com Individual Solutions Price List) User Types in the SAP Software Component (R/3 Enterprise) Price List Special Module User Types Special User Types Technical Users LAW Prerequisites for Using LAW Collecting Measurement Data in the Component System Process Overview: LAW Procedures

5 16 Combining Measurement Data in LAW Loading System Data from a File Loading System Data for a Non-SAP System from a File Transferring Measurement Data to LAW by RFC Copying RFC Destinations of SAP Solution Manager Entering Component Systems Starting Remote Actions in Component Systems Deleting a Component System or Measurement Data from LAW Combining Users User Combination Enhanced Grouping of Users Grouping Systems Consolidating Contractual User Types Consolidation Result Correcting User Classification Transferring Results to SAP Appendix User Types in the mysap Solution Suite/Business Suite Price List User Types in the mysap Individual Solutions Price List User Types in the SAP Software Component (R/3 Enterprise) Price List LAW Interface

6 This system measurement guide contains supplementary information about SAP SE s product licensing, providing additional information about the SAP price list and your SAP software contract. If there are any contradictions with the terms of your SAP software contract, then the terms of your contract and the SAP price list that your contract is based on apply. 6

7 1 SAP LICENSE AUDIT SAP software contains measurement tools that help all systems produce the information necessary for determining usage of the SAP software. This guide describes the procedure for a license audit and how to use the following SAP tools: Measurement program License administration workbench (LAW) According to the provisions of the contract, the customer undertakes to support SAP in accordance with SAP s instructions. In particular, the customer undertakes to prepare the measurement log no later than four weeks after SAP s request. The measurement may be carried out only by using the unaltered tools provided by SAP. The result of the measurement is to be transmitted to SAP immediately and in unaltered form. The measurement program is used exclusively to determine the number of users and the used units of SAP products. The results are evaluated according to the terms of your contract. You classify your users, clients, and systems according to this system measurement guide. You then consolidate the measurement results of your systems using LAW. If you have any questions about your SAP software contract or the licensed products, contact your SAP sales executive. 1.1 Use Use means to activate the processing capabilities of the Software, load, execute, access, employ the Software, or display information resulting from such capabilities. Use may occur by way of an interface delivered with or as a part of the Software, a Licensee or third-party interface, or another intermediary system. Use of the SAP software is based on the licensing of named users and engines. Use of the software is restricted in principle to the customer s own employees. The customer is entitled to allow access to programs to employees of its business partners and to employees of the business partners of its affiliated companies, as well as to the employees of the affiliated companies, provided the customer acquired a license for this use. SAP gives express notice that the accessing of a system by more than one person using one and the same named user constitutes a breach. A named user s password may be passed on to another person only in exceptional cases (if, for example, the named user is on vacation or is absent due to sickness, or if the employment relationship with the named user has been terminated). 7

8 1.2 Named Users A named user is an employee of a customer, of its affiliated companies, or of third-party companies authorized to access the licensed software directly or indirectly, regardless of the technical interface chosen. All employees who use the SAP software require a license and must be set up as dialog users. SAP is entitled to require that the customer declare the number of external named users and produce a stipulated statement from each external named user concerning compliance with the restrictions applying to licensed use and confidentiality. 1.3 Engines Engines are software products that are available as options. Except as otherwise expressly stated, every user who accesses any software engine requires a named user license. Engine licensing depends on key business metrics such as orders, contracts, contract accounts, and patients treated. Engines are either pan-industry, such as Payroll Processing within the mysap ERP application, or industry-specific, such as Billing within the SAP for Utilities solutions. Engines are to be licensed in addition to named users. Named users may access engines to the extent of their licensed user category. 8

9 2 SCOPE OF VALIDITY This system measurement guide is valid for all SAP software contracts. It is based on the functions of the measurement tools (measurement program and LAW) that were revised and enhanced for the SAP NetWeaver 2004s platform (software component SAP_BASIS 700). The functions available in the measurement tools depend on the release of your SAP software component SAP_BASIS. You can find the details of the software component SAP_BASIS in the SAP software system by choosing System Status SAP System Data Component Information. The component information is specified in this SAP System Measurement Guide. This measurement guide contains all information about the measurement tools for earlier releases. Some of the functions are also available for earlier releases through support packages and the Note Assistant (SAP Note from the SAP Notes tool). The functions available in the measurement tools depend on your SAP software release. The measurement tools are specified in this guide. 2.1 Availability of Contractual User Types Classification of contractual user types depends on the price list on which your contract is based. The available contractual user types are available to you in the measurement program. The user types in the different SAP software price lists, especially those in the mysap price lists, are available as support packages for releases earlier than SAP R/3 4.6B (SAP Note ). You can obtain further contractual user types for the mysap Business Suite family of business applications and individual applications that are not available in the measurement program for your release by doing the following activities: Obtaining the user types in a support package Downloading and installing the user types individually or as a package on the SAP Support Portal: support.sap.com/licenseauditing Information about SAP System Measurement User Classification 2.2 Availability of Software Engine Measurement The measurement program contains counting modules that automatically calculate software engine use (SAP Generic, New Dimension, and IS add-on products). Measurement programs for software engines are either shipped with the product or are available for earlier releases through support packages. Platform Software Component SAP NetWeaver 2004s SAP_BASIS 700 SAP NetWeaver 2004 SAP-BASIS 640 SAP Web Application Server 6.20 SAP_BASIS 620 SAP Web Application Server 6.10 SAP_BASIS 610 SAP Basis 4.6D SAP Basis 4.6C SAP_BASIS 46D SAP_BASIS 46C For SAP R/3 4.6B and earlier, the software component SAP_BASIS corresponds to the SAP R/3 software version. Table 1: Software Components and Their Associated Platforms You can find an up-to-date overview of the programs for engine measurement currently available on SAP Support Portal support.sap.com/licenseauditing Engine & Self-Declaration Product Measurement Engine Measurement. Detailed information on engine measurement is also available on SAP Support Portal, including the following information: Description of metric Definition of objects Notes on measurement 9

10 3 INSTALLATIONS, SYSTEMS, AND SYSTEM TYPES To be able to measure all users in your SAP installation clearly and precisely, your systems, clients, and users must be classified according to current use and the price list they are based on prior to each system measurement. This classification reflects the terms of your contract. If you convert from a software components contract to a mysap contract, users that are already classified must be reclassified according to the newly licensed user types. 3.1 SAP Installation An SAP installation is a set of SAP software systems. The SAP software system comprises components (for example, an application server and a message server) that have direct or indirect access to one database instance. A database counts as an instance if each database table appears only once. For each software product, you must register a separate installation in writing with SAP. SAP then gives you a unique installation number. Note: For legal reasons related to your license agreement, changes to SAP installations (deletions, changed contact persons, and so on) and their assignment to SAP contracts must be done in writing through your SAP contracts department. 3.2 SAP Software System When you measure an installation, you must measure all production and development systems, with the exception of test systems, Internet demo and evaluation systems (IDESs) and backup systems. There are different ways of evaluating measurement results, depending on the system type. Note: You can make changes to your system landscape (deletion, system status, and so on) quickly and easily on the system data maintenance page for customers on SAP Support Portal at support.sap.com/system-data (SAP Note 94998). SAP Software Contract Installation 1 Installation 2 Installation N Productive System Test System Development Productive System Test System Training System Productive System Test System Figure 1: Overview of Installations and Systems 10

11 4 PROCESS OVERVIEW: SAP LICENSE AUDIT SAP initiates system measurement with the measurement request for your SAP contract. These are the steps for the process: Your SAP Customer Competence Center location receives an overview of all measurement-relevant installations and systems covered by your contract. You must then take the following actions: Check the provided installation overview and systems Forward this measurement plan to the administrators responsible for the installations/systems Each SAP software system must be measured with the measurement program (see section 7 Process Overview: System Measurement ). You must take the following actions: Activate the price list valid for your contract Check the system data and flag the relevant clients Classify the users according to how they use the software (see section 8 Classifying Users ) Start system measurement Check the results If you do not need to consolidate the measurement results using LAW, send the measurement results directly to SAP instead Consolidate the measurement results with LAW (see section 14 LAW ). To do so, take the following actions: Load the LAW measurement plan into the central LAW system Import the measurement results of all systems into LAW Group the users using a single criterion Consolidate the data and check the results Send the LAW results directly to SAP Start measurement program Activate price list Customize system data, clients Classify users via: User maintenance Reference user User mass maintenance User classification list Mass changes Migrating price lists Central user administration Perform system measurement Check results User consolidation with license administration workbench? Yes No Select central LAW system Import system measurement data Combine users Consolidate users Result per system Transfer to SAP Transfer LAW result to SAP Figure 2: Process Overview 11

12 5 INFORMATION AND SUPPORT You can find current information on the SAP license audit and the SAP measurement tools (measurement program and LAW) on SAP Support Portal at support.sap.com/licenseauditing. You can find SAP Notes on the measurement tools on SAP Support Portal under component XX-SER-LAS. If you have any questions concerning the SAP measurement tools, create a message under component XX-SER-LAS. If you have any questions relating to the contract, contact your sales executive or your contact person in the contracts department of your SAP international subsidiary. You can find the documentation on the measurement program from SAP_BASIS 640 and on LAW on SAP Support Portal at this location: help.sap.com SAP Library SAP NetWeaver SAP NetWeaver by Key Capability Solution Life Cycle Management SAP Licenses: System Measurement, License Administration Workbench. 12

13 6 MEASUREMENT PROGRAM With the measurement program (transaction USMM), you determine the number of users and the chargeable objects of the engines of the SAP software for each system. You use the measurement program exclusively to determine the number of users and the used units of SAP products. Measurement of the SAP engines takes place in the background. The measurement program automatically detects the engines used in the system, measures them in the background, and lists them in the measurement log. Measurement programs for software engines are either shipped with the product or are available for earlier releases through support packages. You may carry out the measurement only by using the unaltered tools provided by SAP. The result of the measurement is to be transmitted to SAP immediately and in unaltered form. From SAP_BASIS 640 (SAP NetWeaver 2004), information about system measurement (transaction USMM) is also available in SAP Library under SAP NetWeaver SAP NetWeaver by Key Capability Solution Life Cycle Management SAP Licenses: System Measurement. You can find up-to-date information about the measurement program and the programs for engine measurement currently available on SAP Support Portal at support.sap.com/licenseauditing Information about SAP System Measurement Function Release Number (The function is in the standard offering as of this release.) List of users of measurement program SAP R/3 Release 4.0B Price list for managing contractual user types SAP R/3 Release 4.6C Mass changes to user types SAP R/3 Release 4.6C Price list migration SAP R/3 Release 4.6C User classification with reference user Software component SAP_BASIS 610 User classification with user maintenance: mass changes (transaction SU10) Software component SAP_BASIS 610 Technical user types communication, system, service, and reference excluded from measurement Software component SAP_BASIS 610 SAP s own users automatically excluded from measurement Software component SAP_BASIS 620 Standard user classification test in nonproduction clients Software component SAP_BASIS 620 Country surcharge for mysap Software component SAP_BASIS 620 Display of the Service Data Control Center (SDCC) transfer status in the measurement program Software component SAP_BASIS 640 Display of the number of mobile engine users in the measurement log Software component SAP_BASIS 640 Classification help Software component SAP_BASIS 640 Entry of remarks on the measurement result Software component SAP_BASIS 700 Table 2: Main Functions in the Measurement Program 13

14 7 PROCESS OVERVIEW: SYSTEM MEASUREMENT The following process provides you with an overview of how to prepare for and carry out the system measurement in each of your SAP software systems. Prerequisites The following prerequisites are required: Authorization S_USER_GRP Authorization S_BTCH_JOB Process You need to take the following steps: Start the measurement program (transaction USMM) by choosing Administration Administration System Measurement For SAP releases earlier than software component SAP_BASIS 610, use this path: SAP Menu Tools Administration Administration System Measurement For SAP releases earlier than SAP R/3 4.6C, use this path: Tools Administration Administration System Measurement Check system data The System data tab page contains information on the system s unique ID. As of SAP R/3 4.0B, a system is automatically identified as productive as soon as one client is identified as productive. You can change this setting only by using the role of the client in the client administration. Check system data Select relevant clients Activate price list Classify users Start system measurement Check results Send results to SAP 3. Figure 4: Clients 4. Specify the clients to be measured on the Clients tab page by setting the Included flag for all clients relevant to measurement. In the standard system, clients 000 and 066 are excluded. You can also exclude the following clients from the measurement by removing the Included flag: Test clients in a production system Clients that have been copied for test purposes A client must be included, if license relevant users are created on it, for example users of the ABAP Workbench and/or SAP NetWeaver development tool users. In SAP R/3 releases from 4.6B to 4.5B (inclusive), select the clients to be excluded. In SAP R/3 3.1I and earlier, specify the clients to be excluded with the Exclude Clients option. Activate the price list applicable to your contract by setting the Active flag on the Price lists tab page. The system then displays the user types for the applicable price list on the User types tab page. The following price lists are available for software component SAP_BASIS 610: SAP Software Component (R/3 Enterprise) price list (SW Component price list) mysap Solution Suite/Business Suite price list (mysap.com Solution Suite price list) mysap Individual Solutions price list (mysap.com Individual Solutions price list) Figure 3: SAP Measurement Program 14

15 Figure 5: Price Lists The following price lists are available for SAP R/3 4.6C: SAP Software Component (R/3 Enterprise) price list (SW Component price list) mysap Solution Suite/Business Suite price list (mysap.com Solution Suite price list) For releases earlier than SAP R/3 4.6B, the contractual user types from the various SAP price lists, especially those from the mysap.com price list, are available in support packages (SAP Note ). If you require additional user types for mysap Business Suite and individual applications for user classification that are not yet available in the measurement program for your release, you can download these individually or as a package from SAP Support Portal: support.sap.com/licenseauditing Information about SAP System Measurement User Classification Figure 6: User Types If you use contractually agreed-upon special users, name them clearly. To do this, select the text of a standard special module user type (such as SPECIAL MODULE TYPE 1) and overwrite it with the name of the contractual user type (for example, automobile manager). Then save your entries. These are then offered as F4 input help in the user classification. 5. On the User types tab page, set the Activ flag for the relevant user types. To keep the list of user types as short as possible, deactivate the special module and IS user types if you do not have any contractually defined special module users. The Activ flag controls the display of selected users in user classification and input help for user maintenance. Figure 7: Customizing of Special Module User Types 15

16 7. If you do not want to further consolidate the measurement results with LAW or transfer them directly, specify the address and fax number of the measurement results recipient on the Addresses tab page Classify the users To be able to measure all users in your SAP software systems clearly and precisely, you must classify your users with the appropriate contractual user type according to current use and the price list the users are based on prior to each system measurement. If your contract changes, you must reclassify the users who have already been classified, in accordance with the user types in the new license. For security reasons, you can change the user type only in the client in which you are logged on. You have the following options for user classification: Classify the users individually (see section 8.1 Classifying Individual Users ) Use a reference user (see section 8.2 Classifying Users with Reference Users ) Classify the users by group (see section 8.3 Classifying Users with User Mass Maintenance ) Classify the users in central user administration (see section 8.4 Classifying Users with Central User Administration ) Use the user lists from the system measurement (see section 8.5 Classifying Users with the User Classification List ) Perform a mass change of the user types (see section 8.6 Performing Mass Changes of Contractual User Types ) Migrate the price lists (see section 8.7 Migrating Price Lists ) 6. For information about the contractual user types, see the section titled 13 Definition and Availability of Contractual User Types. Notes: In production clients, unclassified users count as the standard user type of the respective price list (see section 11.2 Special Notes. As of software component SAP_BASIS 620, unclassified users count as test users in nonproduction clients Start the measurement in the measurement program (transaction USMM) by choosing System Measurement. By choosing this, you automatically also start plausibility checks. See the following sections for more information about the data, criteria, and settings of system measurement: 11.2 Special Notes, 11.1 Evaluation Rules, and 12 Measurement Results. Check the results by using the measurement statistics. To do this, choose the Measurement Statistics option. If there are discrepancies, you must repeat the steps as of the user classification (step 7, above). The measurement statistics contain more data than the measurement log, so that you can more easily investigate discrepancies (see section 8.9 Analyzing Users ). Check the user classification with the User Data Analyses or List Classification Help function (see section 8.9 Analyzing Users ). 16

17 12. To format the finally determined measurement data into a print format, choose the Create Log option on the initial screen of the system measurement. The measurement log contains mainly the same data as the measurement statistics; however, it is made anonymous here and combined systemwide. The log contains the following information: Header with date and address data System-specific data Information and results relevant to the measurement Results of background checks Measurement results for excluded clients Specify the external named defined users that communicate with external software products that bundle, temporarily store, or summarize the communication activities, and then forward them to the SAP software installation If necessary, use the Comments function (enter a comment or upload a file) to send additional information about the measurement results to SAP. This function is available as of software component SAP_BASIS 620. Transfer the measurement results to SAP, using one of the following techniques: If you use only one SAP system, transfer the measurement results directly to SAP (see section 10 Consolidating Results and Transferring Results to SAP ). If you use multiple SAP installations, first consolidate the measurement results of all systems in LAW (see section 14 LAW ). Then send the consolidated result to SAP. As soon as possible after the measurement, transfer the measurement results of the SAP component systems to the central LAW system. This means that the user master records are unlikely to have changed and there are no (or only a few) differences between the user type statistics of the USMM measurement results of the individual systems and the consolidated results in LAW. Check the transfer status 17

18 8 CLASSIFYING USERS 8.1 Classifying Individual Users You can assign a user type to a user when you create the user. This is especially useful if you have already performed a system measurement and have classified all users that exist when doing so. You also get a useful overview of the individual user profiles. Procedure To classify individual users, take the following actions: 1. Start user maintenance (transaction SU01) by choosing Tools Administration User Maintenance User 2. Specify a user or an alias, and choose Change, Create, or Copy. As of software component SAP_BASIS 610, the contractual user type and the special version are also copied when you copy a user. Select LicenceData in the function Copy User. 3. Choose the LicenceData tab page in change mode 4. Use the input help to select the contractual user type. Alternatively, you can assign a reference user to the user on the Roles tab page (see section 8.2 Classifying Users with Reference Users ). 5. Save your entries For SAP R/3 4.6C and earlier, do the following activities: 1. Start user maintenance (transaction SU01) from the SAP software menu by choosing Tools Administration User Maintenance User 2. Specify a user or an alias, and choose Change or Create 3. Choose Measurement Data in change mode 4. Save your entries In SAP R/3 4.6C and earlier releases, the contractual user type and special version are not copied when you copy a user. The user is initialized with the user type as operational user or mysap.com Category II/Professional User and must subsequently be maintained manually. 8.2 Classifying Users with Reference Users A reference user is a general, non-person-specific user. You cannot log on to the SAP software system with a reference user; it serves only for additional assignment of authorizations and license data (SAP Note ). You use reference users, for example, to give Internet users identical authorizations and to create users with identical roles and authorizations. Figure 8: LicenceData 18

19 User classification using reference users is available as standard as of software component SAP_BASIS 610 or in support packages for SAP R/3 4.6C and SAP R/3 4.6D. You can classify your users by assigning a reference user with an appropriate classification. A user can inherit the classification of the reference user if the following is true: The user does not have any additional roles or profiles The user is not manually classified Creating a Reference User To create a reference user, do the following activities: 1. Create a user in user maintenance (transaction SU01) 2. On the Logon data tab page, choose the Reference user type and deactivate the password 3. On the LicenceData tab page, use the input help to select the contractual user type Save your entries 4. Result You have classified the users indirectly using a reference user. You can use the extended list of the measurement program to display a list of all users that inherit their classification using a particular reference user. To use the extended list, take the following actions: 1. In system measurement (transaction USMM), choose the User Classification option 2. Choose Extended List 3. Specify the name of the reference user (with the input help), and choose Execute 4. Use the extended list in the measurement program to check which classification was used in the measurement (see section 8.5 Classifying Users with the User Classification List ) Assigning Users a Reference User Assign the relevant classified reference users to your users in user maintenance (transaction SU01) or user mass maintenance (transaction SU10) on the Roles tab page: Reference user for additional rights. Figure 10: Reference Users in the Extended List Figure 9: Reference Users 19

20 8.3 Classifying Users with User Mass Maintenance As of software component SAP_BASIS 610, you can classify users with User Maintenance: Mass Changes (transaction SU10). 4. User Maintenance: Mass Changes is well suited to initial user classification. In this way, you can classify users by group, such as by department or cost center. To avoid accidentally overwriting 5. correct user types, you should later maintain the user types using user maintenance or the user list On the User Maintenance: Mass Changes initial screen, select the users whose user type you want to change Choose Change On the LicenceData tab page, choose the contractual user type for the selected users of the group, or assign an appropriate classified reference user to these users Save your entries. The user classification of the user group is changed. If you want to create a log of the mass change, choose Mass Change with Log For SAP Web AS 6.10 Create user (without classification) Create HUBER (Development) Create MEIER (Sales) Create WEBER (Development) User Maintenance: Mass Changes (SU10) Mass Change Development HUBER WEBER... Mass Change Sales MEIER... Perform system measurement Classify users as soon as they are created Create WILD Classify WILD Create STORK Classify STORK Jan Feb License Audit May For SAP Basis 4.6D and Lower Classify user as soon as they are created Create HUBER Classify HUBER Create MEIER Classify MEIER Create WEBER Classify WEBER Perform system measurement Classify user as soon as they are created Create WILD Classify WILD Create STORK Classify STORK Figure 12: Classifying Users with User Maintenance: Mass Changes (1) Figure 11: Strategy for Classifying Users with User Maintenance: Mass Changes Procedure To classify users with user mass maintenance, take the following actions: 1. Start User Maintenance: Mass Changes (transaction SU10) by choosing Administration System Administration User Maintenance: Mass Changes, and choose the users according to the required criteria, as follows: Address data, for example, by room, department, or cost center Authorization data, for example, by authorization, role, or profile name Figure 13: Classifying Users with User Maintenance: Mass Changes (2) 20

21 8.4 Classifying Users with Central User Administration When you use central user administration, you can process the user types in the central system using user maintenance (transaction SU01) or user maintenance (transaction SU10). The following prerequisites are required: The central and child systems have release software component SAP_BASIS 620 or later; SAP Note is installed. In transaction SCUM, maintenance of license data is set to global. This is the default setting in new installations of central user administration. If you implement the support package in multiple systems in your landscape, we recommend that you do not activate global maintenance until you have set the maintenance of license data to global. You have copied all of the users, including all data (address data, license data, and so on) from the child systems into the central system. Then consolidate the measurement results from all systems with LAW (see section 14 LAW ). 8.5 Classifying Users with the User Classification List The measurement program generates a list of all users created. With this user classification list, you can classify your users clearly and effectively. Use the following lists: The simple list for manually classifying users The extended list for checking classifications (as of software component SAP_BASIS 610) The extended list of the user classifications is available in a support package (SP) for the following releases: SAP R/3 4.6C with SP11; SAP R/3 4.6D with SP03. Classifying Users with the User List You classify users manually using the simple user list. You can classify users that have not yet been classified or reclassify users that have already been classified. As of software component SAP_BASIS 610, the measurement program automatically excludes non-dialog users from the measurement (SAP Note ). They are no longer displayed in the user list (see section 13.7 Technical Users ). As of software component SAP_BASIS 700, SP 14, non-dialog users are displayed again in the user classification list. It is possible to classify the non-dialog users manually. If they have a manual classification, they are counted as dialog users. However, if they have no manual classification, they are disregarded in the system measurement. In releases earlier than software component SAP_BASIS 610, classify the nondialog users accordingly. To classify users that have not yet been classified, take the following actions: 1. Start the measurement program (transaction USMM) 2. Choose User Classification and then Simple List 3. To display the unclassified users, select the User Type field on the User Classification screen, choose Edit Selection Options (F2), select Single Value, and choose Copy 4. If appropriate, restrict the selection further using the validity period for Currently Valid Users 5. Choose Execute 6. Select the users to be classified in the list 7. Choose Classify Selected Users 8. Use the input help to specify the contractual user type. 9. Save your entries. The user list displays all users of your SAP software system with the assigned contractual user types. 21

22 Checking Classification with the Extended List The extended list enables you to see which of the following classifications was included in the measurement: Manual user classification Classification using a reference user You can obtain a list of all users that are classified by using a reference user with the extended list in the measurement program. Unclassified users For more information about the extended list, choose User Classification Quick Info: Program Documentation or SAP Note The extended list for user classification is available in support packages for the following releases: SAP R/3 4.6C, SP11 SAP R/3 4.6D, SP03 Field Checked user type User type (manual) Reference user User type (reference user) Special version (hidden) Created Logon Table 3: Extended List Fields Description User type that is relevant for the measurement and that is counted User who was classified manually (This specification corresponds to that of the Checked User Type field.) Name of assigned reference user Contractual user type of the reference user The relevant special versions for the checked user type, the user type (manual), and the user type (reference user), which are displayed and calculated Date on which the user was created Date on which the user last logged on 8.6 Performing Mass Changes of Contractual User Types As of SAP R/3 4.6C, you can use the measurement program to perform mass changes of user types of a price list. You can use this function to assign a user type to all users that have not yet been classified and to change the classification of all users of type A to type B. For security reasons, you can change the user type only in the client in which you are logged on. Mass change of user types is available by download or support package for SAP releases earlier than SAP R/3 4.6C (SAP Note ). Prerequisites This task requires that you have chosen Environment Mass Change on the initial screen of the measurement program and that the software is displaying the dialog box System Measurement: Mass Change of User Types, which offers the following options: Classify Non-Maintained Users Change Old Classification For releases earlier than SAP R/3 4.6C, choose Goto Mass Change. Figure 14: Mass Change of User Types 22

23 Classifying Unclassified Users To classify the unclassified users, take the following steps: 1. Use the input help to specify the new user type 2. Choose Execute 3. Check the security query, and confirm the mass change A message in the status bar confirms the change to the users. Changing Old User Classifications Use the input help to specify the previous and the future user type Choose Execute Check the security query, and confirm the mass change. A message in the status bar confirms the change to the users. Procedure To migrate price lists, take the following actions: 1. On the initial screen of the measurement program, choose Environment Migration Price List 2. The dialog box System measurement: Migration of price lists appears. 3. Use the input help to specify the new user type for each of the old user types to be changed. If you do not specify a new user type in a row, users with this user type are not migrated. 4. Choose Execute migration. You receive confirmation that the user type of your user has changed. 5. Check the new contractual user types of your users 8.7 Migrating Price Lists After an active price list has changed, you must adjust the contractual user types (migration). A tool is available in the measurement program for migrating the contractual user types in the SAP Software Component (R/3 Enterprise) price list to user types in the mysap price lists. You can use this function to change the old user types to new user types in the current price list. You can migrate user types only in the client in which you are logged on. Figure 15: Price List Migration 23

24 8.8 Checking User Classification As of software component SAP_BASIS 640, the User Data Analyses or List Classification Help function helps you classify individual user types and provides you with an analysis of the plausibility checks on various users. On the basis of the user data, the List Classification Help function provides lists of users that access the related functions and objects and shows the current classification. You can use the list to check the classification of the listed users and correct it if necessary. As soon as you are satisfied with the classification of the users, you can perform the measurement again. Classification help is available for ABAP Workbench and mobile engine users and for checking user types. Classification help for users creating objects and for user self-services is not yet available. The user lists are made anonymous when the measurement results are transferred. That is, the data is transferred to SAP without the user names. Figure 16: Classification Help The List Classification Help function provides you with the options in the Classification Help Functions table for checking your user classification. Function Comment Classification Workbench Users Mobile Engine Users Creator of Objects Self-Service Users Displays a list of the users that changed the source code in the last 12 months (SAP Note ) Displays a list of the users that use mobile engines Displays a list of the users that create the most objects, such as orders Table 4: Classification Help Functions Displays a list of the users that most frequently execute activities that are not part of the selfservice area, such as maintaining master records Development Workbench User (ID 06) mysap Business Suite Developer (ID 55) mysap <Individual Solutions> Developer SAP Mobile Engine User (ID 61) Not yet available Not yet available Procedure To check user classification, take the following actions: 1. In the measurement program (transaction USMM), choose User Data Analyses or List Classification Help 2. In the Existing Measurement Data dialog box, the system displays a table of the previous measurements performed, with the number, date, and time of the relevant measurement. The most up-to-date measurement is at the top of the table. 3. To remove superfluous data from List Classification Help, choose Delete. Ensure that you do not accidentally delete the logs of the measurement that you have transferred to SAP. If you do, you do not have any reference material if there are queries in the future. 4. Select the measurement to be checked, and choose the desired list option on the Classification Help tab page, such as Workbench Users 24

25 Result The result list for Workbench Users displays all users that changed the SAP source code in the past 12 months and their classifications. As a rule, only developers change the SAP source code. Therefore, check that these users are classified correctly (SAP Note ). The user names are specified for internal use in your organization so that you can investigate these anomalies and, if necessary, reclassify the relevant users. The analysis information is made anonymous both in the measurement statistics and in the measurement log and transferred to SAP. 8.9 Analyzing Users As of software component SAP_BASIS 640, you receive the results of the plausibility checks for system measurement using the User Analysis function. As of software component SAP_BASIS 610, however, the results of the plausibility checks are available to you in the measurement statistics. You have the options found in the User Analysis Functions table for evaluating the measurement result. Procedure To analyze users, take the following actions: 1. In the measurement program (transaction USMM), choose User Data Analyses or List Classification Help. In the Existing Measurement Data dialog box, the system displays a table of the previous measurements performed, with the number, date, and time of the relevant measurement. The most up-to-date measurement is at the top of the table. 2. To remove superfluous data, choose Delete. Ensure that you do not accidentally delete the logs of the measurement that you have transferred to SAP. If you do, you do not have any reference material if there are queries in the future. 3. Select the measurement to be checked, and choose the desired list option on the User Analysis tab page, such as Multiple Logons Figure 17: User Analysis Result The result lists contain the user names for internal use in your organization so that you can investigate and remove anomalies. Function Deleted users Expired users Logon after expiration Multiple logons User list Comment Table 5: User Analysis Functions Displays a list of users that have been deleted in the last week, last four weeks, or last twelve weeks Displays a list of users whose validity period expired in the last week, last four weeks, or last twelve weeks before the measurement Displays a list of users that have logged on to the system after their validity has expired Displays a list of users for which there were multiple logons to the SAP software system during the measurement period (see section 1.1 Use ). Displays a list of users that logged on to a client of the SAP software system during the measurement period The analysis information is made anonymous both in the measurement statistics and in the measurement log and transferred to SAP. 25

26 9 PERFORMING THE SYSTEM MEASUREMENT The measurement program determines and analyzes the number of users and the used units of the SAP engines in all clients. You can start the report as many times as you like. The measurement program enters the measurement results in a table, overwriting the previous results. Procedure Start the system measurement in the measurement program (transaction USMM) by choosing System Measurement. By choosing this, you automatically also start plausibility checks. Take note of any messages before the system measurement, and if necessary, check the related long text. 26