Monitoring and Management of Landscapes with SAP NetWeaver Administrator. Dieter Krieger, SAP AG

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1 Monitoring and Management of Landscapes with SAP NetWeaver Administrator Dieter Krieger, SAP AG

2 Overview of SAP NetWeaver Administrator Setting up SAP NetWeaver Administrator Using SAP NetWeaver Administrator What comes after SAP NetWeaver 2004s?

3 Positioning: IT Practices and IT Scenarios IT practices slice SAP NetWeaver to directly address key issues... and help enterprises find the right starting point SAP NetWeaver PEOPLE INTEGRATION Multi-Channel Access Enterprise Service Architecture Portal Collaboration INFORMATION INTEGRATION Lifecycle Mgmt Knowledge Mgmt Bus. Intelligence Master Data Mgmt Consolidation Application Governance and Security Unified Lifecycle Management Custom Development End-to-End Process Integration Business Event Management Business Information Management Data Unification User Productivity Enablement PROCESS INTEGRATION Business Process Mgmt Integration Broker APPLICATION PLATFORM J2EE ABAP Composite Application Framework DB and OS Abstraction Different capabilities are used jointly in each slice SAP AG 2006, SAP NetWeaver Administrator 3

4 Positioning: SAP NetWeaver Technology Map IT Practices IT Scenarios User Productivity Enablement Running an Enterprise Portal Enabling User Collboration Business Task Management Mobilizing Business Processes Enterprise Knowledge Management Data Unification Master-Data Harmonization Master-Data Consolidation Central Master-Data Management Enterprise Data Warehousing Business Information Management Enterprise Reporting, Query, and Analysis Business Planning and Analytical Services Enterprise Data Warehousing Business Event Management Business Event Resolution Business Task Management End-to-End Process Integration Enabling Applicationto-Application Processes Enabling Business-to- Business Processes Business Process Management Enabling Platform Interoperability Business Task Management Custom Development Developing, Configuring, and Adapting Applications Enabling Platform Interoperability Unified Lifecycle Management Software Life-Cycle Management SAP NetWeaver Operations Application Governance & Security Authentication and Single Sign-On Integrated User and Access Management Consolidation Enabling Platform Interoperability SAP NetWeaver Operations Master-Data Consolidation Enterprise Knowledge Management Enterprise Service Architecture Design & Deployment Enabling Enterprise Services SAP AG 2006, SAP NetWeaver Administrator 4

5 Monitoring Overview Non-SAP component Agent Agent SAP AS Java Solution Manager Central Monitoring Infrastructure ABAP Stack SAP NetWeaver Administrator Java Stack 3 rd Party Tools Business Intelligence SAP Basis 3.0 Agent Agent SAP AS ABAP SAP AG 2006, SAP NetWeaver Administrator 5

6 SAP NetWeaver Administrator (NWA) SAP NetWeaver Administrator (NWA) Browser-based central administration and monitoring tool Delivered as of SAP NetWeaver 04 SP12 NWA is a Java application Part of any NW installation Runs locally out of the box Contains integrated administration components Effects Positioned to replace the SAP Visual Administrator as administration tool Replaces CCMS alert monitor display functionality (RZ20) Will be the central console for managing and monitoring an entire SAP NetWeaver landscape SAP AG 2006, SAP NetWeaver Administrator 6

7 SAP NetWeaver Administrator at a Glance SAP AG 2006, SAP NetWeaver Administrator 7 Target group Customer administrators and operators (daily use) Platform focus Initial version is focused on Java Next versions will cover the complete SAP NetWeaver Monitoring Landscape availability view Display of CCMS alert monitors Java performance reports Central log viewer Administration Starting and stopping of Java instances & applications Central configuration Mobile Infrastructure and User Administration, Guided Procedures (to be continued)

8 Replacement of RZ20 as Display Tool The CCMS monitoring infrastructure stays in place as the established data source for landscape monitoring Data is not duplicated, but used from central CCMS monitoring infrastructure Number of integrated components grows continuously Data Display No further development for RZ20 display All enhancements on the data display focus on NWA SAP AG 2006, SAP NetWeaver Administrator 8

9 Central Monitoring with NWA Available as of: SAP NetWeaver 04 SPS12 Central Monitoring Infrastructure ABAP Stack CCMS Data and Alerts CPH Statistics Database monitoring Central user admin TMS SLD SAP NetWeaver Administrator Java Stack NWA SLD UME Log Viewer Solution Manager Monitoring and Management Productive Landscape Monitoring and Management Connectivity Layer (JMX, Agents, etc.) ABAP System Java System Non-SAP Component SAP AG 2006, SAP NetWeaver Administrator 9

10 SAP Solution Manager and SAP NetWeaver: Release Roadmap 2006 SAP Solution Manager 4.0 Diagnostics SAP NetWeaver Administrator SAP NetWeaver 2004s SAP NetWeaver 2004s SAP Solution Manager 3.2 Solution Manager Diagnostics on WebAS 6.40 SAP NetWeaver Administration Tools Web AS 6.20 ABAP SAP NetWeaver 04 SAP NetWeaver 04 SAP AG 2006, SAP NetWeaver Administrator 10

11 Role of Solution Manager in Lifecycle Management Application Management SAP Solution Manager Enables end-to-end application management Is an application based on SAP NetWeaver Is delivered as a separate product Planning Status SAP NetWeaver Lifecycle Management SAP NetWeaver Administrator and Software Logistics Daily system administration Landscape monitoring and configuration Part of SAP NetWeaver Initial setup Software Maintenance Management Note: NWA is not positioned to replace Solution Manager nor Solution Manager Diagnostics SAP AG 2006, SAP NetWeaver Administrator 11

12 Solution Manager Diagnostics vs. SAP NetWeaver Administrator Different Roles Solution Manager Diagnostics SAP NetWeaver Administrator Role Focus Usage Support Role SAP Active Global Support Customer CC Safe: No changes allowed Remotely accessible Expert functionality Reactive in case of a problem Administrator Role Customer administrators and operators Web Dynpro application for administration, monitoring, and configuration Proactive on a daily basis SAP AG 2006, SAP NetWeaver Administrator 12

13 Overview of SAP NetWeaver Administrator Setting up SAP NetWeaver Administrator Using SAP NetWeaver Administrator What comes after SAP NetWeaver 2004s?

14 Setup of NWA for Landscape-Wide Use The following steps must be performed: Configure and Activate the System Landscape Directory (SLD) Activate the Object Server Load the CIM model Start the Data Supplier Bridge Adjust the Central Monitoring System (CEN) For each instance of a J2EE Engine: Register a CCMS Agent SAPCCMSR For each ABAP instance: Register a CCMS Agent SAPCCM4X Register CCMSPING and assign the monitored systems Setup of the NWA connections CIM Client generation setting JCo RFC connection setting JMX monitored system account details All of these steps can be performed by the Template Installer (available as of SAP NetWeaver 2004 SPS 15, SAP NetWeaver 2004s SPS 06) For details, see the SAP Tutor Setting up the SAP NetWeaver Administrator. SAP AG 2006, SAP NetWeaver Administrator 14

15 Setup of NWA with the Template Installer Available as of SAP NetWeaver 2004 SPS 15 SAP NetWeaver 2004s SPS 06 SAP AG 2006, SAP NetWeaver Administrator 15

16 Overview of Template Steps SAP AG 2006, SAP NetWeaver Administrator 16

17 Overview of SAP NetWeaver Administrator Setting up SAP NetWeaver Administrator Using SAP NetWeaver Administrator What comes after SAP NetWeaver 2004s?

18 SAP NetWeaver Administrator: Overview Page Overview SAP AG 2006, SAP NetWeaver Administrator 18

19 Administration: Managing Selected Systems SAP AG 2006, SAP NetWeaver Administrator 19

20 Administration: Manage Applications With the NWA you can start and stop applications of the selected Java systems as well as display their status, their modules, resources, and references. An advanced search option is also available that helps you to apply more sophisticated filtering criteria when searching for deployed applications. SAP AG 2006, SAP NetWeaver Administrator 20

21 Administration: Identity Management SAP AG 2006, SAP NetWeaver Administrator 21

22 Administration: Pre-defined Roles for NWA The NWA users can be assigned four different roles: SAPJAVA_NWADMIN_CENTRAL SAPJAVA_NWADMIN_CENTRAL_READONLY SAPJAVA_NWADMIN_LOCAL SAPJAVA_NWADMIN_LOCAL_READONLY TIP: It is possible to slice and dice these four standard roles to create custom roles. (For example: New role only with Local Logs and Trace monitoring capability) SAP AG 2006, SAP NetWeaver Administrator 22

23 Monitoring: Availability Check of All Selected Systems CCSPING agent pings messages servers to check availability of instances ABAP Monitoring Infrastructure Java Central Monitoring System NetWeaver Administrator CCMSPING Message Server Message Server ABAP System Java System The NWA dashboard displays the overall availability data. SAP AG 2006, SAP NetWeaver Administrator 23

24 Monitoring: Availability Details Status of the monitored systems with the number of instances Availability Check is not activated for this system System instances, including status, instance type and availability. RFC logon check for ABAP systems. Number of users logged on, average dialog response time, and standard response time SAP AG 2006, SAP NetWeaver Administrator 24

25 Monitoring: Central Reports Select the monitors to be displayed Monitoring tree with the values and alerts for the monitors Information about the current monitor SAP AG 2006, SAP NetWeaver Administrator 25

26 Monitoring: Java System Reports Performance reports for Java systems are created with the use of the (JMX) status monitoring data and the Java application response time measurement (JARM) data. The reports help to do capacity planning, to check the resource consumption over time and to scrutinize the applications activity. SAP AG 2006, SAP NetWeaver Administrator 26

27 Analysis: EndToEnd Trace Full Request tracing, covering all involved systems (Java, ABAP & Database), several trace types combined in one view SAP AG 2006, SAP NetWeaver Administrator 27

28 Overview of SAP NetWeaver Administrator Using SAP NetWeaver Administrator Setting up SAP NetWeaver Administrator What comes after SAP NetWeaver 2004s?

29 What Comes After SAP NetWeaver 2004s Additional Links to Administration Functionality on ABAP stack Administration Assistant Provides an administrator task list with guidance and help for due tasks Integration of Additional Components: SAP NetWeaver Process Integration (Exchange Infrastructure) Status Overview (Monitoring) and launch of the runtime workbench SAP NetWeaver BI Admin Cockpit Monitors Data load statistics, Runtime statistics SAP NetWeaver Portal Starting/stopping Portal services and applications, Performance monitoring Adaptive Computing Controller Providing direct access to the AC single point of control Master Data Management Adobe Configuration and Administration For Adobe Document Services Enterprise Service Infrastructure Web Service Configuration and Monitoring, Request Sequence Monitoring ESA Process Agent Framework (PAF) Monitoring SAP AG 2006, SAP NetWeaver Administrator 29

30 Summary SAP NetWeaver Administrator is the tool for administration and monitoring of the SAP NetWeaver systems of your system landscape NWA provides a single management and monitoring console You can centrally start and stop (Java) processes and applications Availability dashboards display a landscape-wide overview of system status. New reporting functionality makes resource planning and activity reporting easier. ABAP and Java monitors are integrated in NWA with drill-down into the ABAP analysis methods. More ABAP functionality will be added in the future. More SAP NetWeaver administration components will be integrated. SAP AG 2006, SAP NetWeaver Administrator 30

31 Further Information Public Web: SAP Developer Network: SAP NetWeaver Platform & Operations Administration SAP Service Marketplace: Quicklinks: /NWA /javamonitoring /monitoring SAP Education Training Opportunities ADM100, ADM102, ADM200 SAP Web AS Administration ADM106 Advanced system monitoring Recorded SAP TechEd Hands-On Session in SDN ULM252 Landscape-Wide Reporting on Technical Monitoring Data (H4) SAP AG 2006, SAP NetWeaver Administrator 31

32 Copyright 2006 SAP AG. All Rights Reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iseries, pseries, xseries, zseries, z/os, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are trademarks or registered trademarks of IBM Corporation in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MaxDB is a trademark of MySQL AB, Sweden. SAP, R/3, mysap, mysap.com, xapps, xapp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages. SAP AG 2006, SAP NetWeaver Administrator 32

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