REAL Value Innovation Teamwork Integrity Excellence. Company Profile

Transcription

1 REAL Value Innovation Teamwork Integrity Excellence Company Profile

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3 REAL Insurance Tanzania Limited Company Profile

4 About Real Insurance Tanzania Limited REAL BACKGROUND REAL Insurance Tanzania Limited (formerly Royal Insurance) was incorporated in 1998 in terms of the Insurance Act of 1996 after liberalization of the insurance industry. The company has been operating in Tanzania since then. The group has been in operation in East Africa since 1910 therefore has thorough understanding of the regional market with representation in Kenya, Tanzania, Malawi and Mozambique. The company has tremendous experience in international insurance through its global network partnership with Royal & Sun Alliance Insurance Group PLc.

5 Our Vision To be Africa s Insurance Solutions Provider Our Mission To provide excellent financial protection through insurance Our Core Values We are driven by our principles of Innovation Teamwork Integrity Excellence Our Brand Promise Faster document processing and faster claims settlement

6 REAL CLIENTS We have a strong base from large and small clients, ranging from those in the financial institutions, manufacturing, agriculture, constructions, professionals and individuals REAL PRODUCTS REAL Insurance Tanzania Limited is a general insurance company that provides cover for a full range of insurance products.

7 REAL Corporate These are packaged policies comprising several optional sections to suit the diverse requirements of corporate clients Types of cover: Fire And Allied Perils Business Interruption Business All Risks Workmen s Compensation and Employers Liability Burglary Money Marine Cover Public/Products Liability Goods In Transit Fidelity Guarantee

8 REAL Engineering This caters for corporate or individuals who operate or sell heavy machinery and all types of construction projects Types of cover: Machinery breakdown Machinery Loss of Profits Construction (Contractors All Risks & Erection All Risks) Computer and Electronic Equipment (Material Damage and consequential Loss)

9 REAL Fleet No matter how many vehicles you need to ensure, our REAL Fleet motor policy offers competitive rates based on the profile of fleet you have Types of Cover: Motor Commercial Fleet Motor Private Fleet

10 REAL Personal These are packaged policies with several optional sections to suit the diverse requirements of individuals/families Types of Cover: Motor Private Amani Motor Domestic Package (Home, Household property & All risks) Personal Accident

11 REAL Travel The cover includes: Un-post ponable treatments of unexpected acute emergencies Return transport of the patient Transfer in case of death occurring due to unexpected acute decease or accident

12 REAL SME It takes years of hardworking to create your assets and business, perils can leave you crippled financially. REAL SME keeps you and your properties safe Types of Cover: Burglary Fire and allied peril Keyman Insurance Accidental Damage Money

13 REAL Golfers REAL Insurance recognizes the need for an Insurance services that suits golfers. Types of Cover: Liability to Members of the Public Personal Accident Medical Expenses Golfing Equipment s And Personal Effects Hole in One

14 REAL Motor Inspection Center (MIC) The claim process is now easier and faster. MIC is a center manned by the motor assessment team who provides support to customer s damaged vehicles Additional Services: Pre-Insurance Inspection Services. Free Valuation Of Motor Vehicles Free Assessment Of Vehicles After the Accident Free Sourcing Of Quotations For Motor Repairs Free Towing Services Of Motor Vehicles To Garages CLAIMS PROCEDURE Notify REAL Insurance immediately or your broker/ agent by phone, fax, or visit our offices as soon as practicable. In addition: 1. Report to the police immediately (where applicable) 2. Take all practicable and reasonable steps to prevent further damage and /or loss 3. For further assistance, please contact us on / and / or info@realinsurance.co.tz

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16 Head Office Dar es Salaam PPF Tower, 2nd Floor Ohio Street/Garden Avenue P.O. Box Dar es Salaam Tel: Fax: Arusha Branch Customer Care Service Centre Plot No. 19/20, Sokoine Road P.O. Box 177 Arusha Tel: Fax: Dodoma Branch Majengo Sokoni, Swala Street Lawate Building P O Box 1912 Dodoma Tel: Mwanza Branch Customer Care Service Centre PPF Plaza, 2nd Floor, Kenyatta Road P.O. Box 6218 Mwanza Tel: Cell: Fax: Mbeya Branch Customer Care Service Centre Century Plaza, 2nd Floor P.O. Box 2651 Mbeya Tel: Cell: Fax: Motor Inspection Centre (MIC) Customer Care Service Centre Ursino Road P.O. Box Dar es Salaam Tel: Cell: Mlimani City Branch Dar es Salaam Customer Care Service Centre Shop No. 28a, Sam Nujoma/University Rd P.O. Box Dar es Salaam Tel: Cell: Fax: Open 7 days a week including Public Holidays, 8am - 7pm info@realinsurance.co.tz Hotline: