CHIEF INNOVATION OFFICER AUSTRALIA SUMMIT REPORT

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Ernest Lang
8 years ago
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1 CHIEF INNOVATION OFFICER AUSTRALIA ORGANIZED BY PARTNER SPONSOR SUPPORTING ASSOCIATION

2 OVERVIEW Frost & Sullivan hosted the Chief Innovation Officer Australia Summit on 31 March 2015, at Sheraton on the Park, Sydney. The summit was attended by 44 delegates from 26 enterprises across Australia s key industries. To kick start the event, Chris Levanes, Director of Cloud and Managed Hosting, Asia Pacific, CenturyLink, delivered the keynote address on Navigating 2015 s CIO Priorities. Chris shared how Asia Pacific is growing towards becoming the global e-commerce region in the future. He also touched on how Digital Disruption, Security, and Business Agility, each had an impact on organisations moving towards innovation. Right after the keynote address, Chris together with Mayank Kapoor, Industry Principal, Data Centre and Cloud Computing, ICT Practice, Frost & Sullivan, invited C-Levels from Bankwest, Primary Healthcare, Jetstar Airways, and Booktopia, on stage for an interactive and captivating panel discussion. During this session, panelists discussed various industry issues such as CIO s role as a technology enabler, how CEOs drive globalisation in the connected world and some uncomfortable questions on the changing role of IT. The session followed through into Executive Roundtables, where panel members were seated with the audiences, to lead a discussion about issues and solutions, surrounding the 4 Pillars of Innovation Geographical Expansion, Security, Business Agility, and Digital Disruption. Right after the networking break, Mayank Kapoor, Industry Principal, Data Centre and Cloud Computing, ICT Practice, Frost & Sullivan, took centre stage and shared how Cloud Computing, Mobility, Social Media and Data Analytics, converged and formed the solid foundation for achieving innovation-centric IT with his presentation on The Role Of IT And The CIO In Delivering Innovation-Centric IT. The event ended with CenturyLink s Chris Levanes delivering his concluding remarks.

To kick start the event, Chris Levanes, Director of Cloud and Managed Hosting, Asia Pacific, CenturyLink, delivered the keynote address on Navigating 2015 s CIO Priorities.

3 PARTNER SPONSOR CENTURY LINK CenturyLink Technology Solutions brings together the technology, services and expertise that power some of the largest brands in the world. A global leader in cloud and managed solutions, CenturyLink Technology Solutions helps make businesses more agile, secure and sustainable with end to end solutions that deliver bottom line results. Come explore CenturyLink Technology Solutions' portfolio of capabilities. From Data Centre Co-Location to a complete suite of Cloud services. Managed Hosting and IT Outsourcing to industry leading ecommerce capabilities. Network services to security. SUPPORTING ASSOCIATION ASIA CLOUD COMPUTING ASSOCIATION TelcoProfessionals(TP) is an interactive, content rich, blog- and video-centric online community, and business exchange, developed exclusively for the Telecom and Media industry. We are dedicated to individuals working in the industry globally, as a place they can find and help each other get ahead. TP includes a full Telecom & Media events listing, blogs from Thought Leaders, videos of the people shaping the industry s future. TP allows you to network directly with over 110,000 like-minded unique viewers from 206 countries. To enhance your professional profile and network for future business opportunities, or to visit our jobs portal, join us today on

Come explore CenturyLink Technology Solutions' portfolio of capabilities. From Data Centre Co-Location to a complete suite of Cloud services.

4 DELEGATE BREAKDOWN 2% Metals & Mineral 5% Measurement & Instrumentation 23% Information & Communication Technology INDUSTRY BREAKDOWN 44 DELEGATES 2% Aerospace & Defense 32% Business & Financial Services 4% Industrial Automation & Process Control 14% Healthcare 9% Chemicals, Material & Food JOB LEVEL BREAKDOWN 14% 14% 43% 29% C-Level Other Executives Senior Executive Management Executive Management

Financial Services 4% Industrial Automation & Process Control 14% Healthcare 9% Chemicals, Material

5 LIST OF COMPANIES WHO ATTENDED Amgen Australia Pty Ltd (an affiliate of Amgen, Inc.) Bankwest Booktopia Credit Union of Australia Internal Consulting Group Electronic Taxation Services GS1 Australia HPM Legrand Indochine Mining Limited IPN Medical Centres Jetstar Airways Meat & Livestock Australia Limited News Corp Australia NRMA Insurance NSW Trade & Investment OakhillHamilton Pty Ltd Primary Health Care Proficio QBE QUINTIQ Recognition PR Scale Investors Ltd Schneider Electric Shuyin Tech, Shanghai Sonic Healthcare

Indochine Mining Limited IPN Medical Centres Jetstar Airways Meat & Livestock Australia Limited News Corp Australia NRMA Insurance

6 KEY QUOTES FROM PARTICIPANTS Digital disruption is essentially the emergence and convergence of IT in our everyday lives Jenny Levy CIO Primary Healthcare Mindset is usually the biggest obstacle with innovation in business The CIO's KPI's are to enable the innovation that the business needs to meet its goals Race Strauss CFO JetStar Airways Finance should not inhibit or restrict innovation - it defeats the purpose In the rush for digitisation, businesses must not forget the overall customer experience; which is defined by connecting with the customer - and in the end what all customers still want is the human connection Andy Weir Chief Executive Enterprise Services and CIO

Airways Finance should not inhibit or restrict innovation - it defeats the purpose In the rush for digitisation, businesses must not forget the overall customer

7 About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? Contact us: Start the discussion We Accelerate Growth 2015 FROST & SULLIVAN

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community.

CUSTOMER EXPERIENCE AUSTRALIA

CUSTOMER EXPERIENCE AUSTRALIA 26 MARCH 2015 SHERATON ON THE PARK SYDNEY, AUSTRALIA WWW.FROST-APAC.COM/CX/AUSTRALIA RAISING THE BAR ON CUSTOMER ENGAGEMENT AND EXPERIENCE! FOR COMMUNICATIONS INDUSTRY LEADERS