CAPABILITY STATEMENT 2013

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1 CAPABILITY STATEMENT (a) Certified - Consulting/Insurance MBE DBE WBE MDOT Baltimore City

2 TABLE OF CONTENTS President s Message Executive Summary Owner Summary Corporate Information/Certifications Services Strategic Partnerships Past Performance Clients Summary Intention to Bid Our goal is to secure business as a minority/non-minority & woman-owned business to offer high-quality, personalized services and to ensure that our Company is continuously meeting and exceeding expectations by providing effective business solutions that work. Our team is ready to supply dedicated business management consulting services and insurance services with exemplary skill sets to help your organization achieve profitable and unsurpassed milestones in business. Confidentiality Material contained in this document represents data and information that is sensitive to Boonerang Consulting LLC and Jacqueline K Boone and cannot be shared, distributed, disclosed and/or otherwise compromised without the expressed prior written consent from Boonerang Consulting LLC and/or Jacqueline K Boone. Information contained in this document is confidential Page 2

3 President s Message In keeping with the company philosophy of A Small Company with Large Company Capabilities, the mission of Boonerang Consulting LLC is to provide sound business solutions to its customers and partners in the business arena. Our dynamic model, which demonstrates total business management, offers unrivaled, integrated results to allow clients to focus on their core competencies and strategic business initiatives. Our goal is to present our clients with the practical tools, knowledge and training to help firms achieve unprecedented success. Business Management Consulting and Insurance Services is what we do best! Available to our clients is industry expertise in providing guidance in all aspects of business. This includes starting and managing a new business in the State of Maryland as well as assisting established Maryland based businesses in developing critical elements in business operations to help them grow. Boonerang Consulting LLC is committed to the small business owner as well. In keeping with our mission and company goals, we offer services to small business owners to help them grow their businesses. A part of our Company s mission is to develop long-term relationships with our clients by choosing to operate with a commitment to excellence, integrity and honesty in today s marketplace. We look forward to the opportunity to offer our services to helping your company reach its organization s mission and goals. Thank You! Jacqueline K Boone Jacqueline K Boone President Information contained in this document is confidential Page 3

4 Executive Summary Boonerang Consulting LLC is a Maryland based; small business. The Company, started in 2008, is a 100% minority and woman-owned firm. The Company is distinctively positioned to provide resources to assist clients build, fulfill and sustain their business management requirements on a national basis. The Company is strategically aligned with sound partners who comprise a sizable breadth of offerings and experience. Boonerang Consulting LLC was formed on the assumption that the management of daily operations for business must be handled with sound advice, accountability and be derived from specialists with industry-specific knowledge. Intelligent business people who do not have the necessary time and expertise in various areas of business and industry need professional service suppliers as trusted allies to provide quality collaboration and support. Our Company has the capabilities to provide those services and welcome the opportunity to do so for its clients. Boonerang Consulting LLC ensures that our clients have what they need to run their businesses as efficiently as possible, with maximum reliability on our services. We know that our client s business procedures and processes are critical to its company s mission and goals, so we provide the underlying assurance that we will always be there when you need us. We welcome the opportunity to be of service. The Company has the ability to service small to large sized business because of strategic partnerships in a variety of business services. The Owner has over twenty-five (25+) years of industry experience in business and insurance services collectively and a vast amount of firsthand experience as a leader and manager. To that end, Boonerang Consulting LLC is action-oriented and a master at planning, organizing and achieving results for its client base with a proven track record of achievements and success! Owner Summary Jacqueline K Boone is the Owner and Operator of Boonerang Consulting LLC. Mrs. Boone has a background in business administration and management and insurance services. Mrs. Boone completed her B.A. at Sojourner-Douglass College in Baltimore, MD and furthered graduate studies at the Johns Hopkins School of Professional Studies in Business and Education. Mrs. Boone completed the Leadership Development Program for Minority Managers Cohort Program while pursuing a graduate degree at Johns Hopkins. Mrs. Boone has been licensed as a Health and Life Insurance Agent since 1993 and more recently licensed as an Insurance Advisor since Mrs. Boone is licensed in Maryland, District of Columbia, Pennsylvania and Virginia as a Life and Health Insurance Agent & Advisor and is a Maryland Notary Public. Prior to starting the Company, Mrs. Boone worked as an Independent Consultant for three (3+) years and held various positions with employers in management, administrative and insurance sales support capacities. *Member: Maryland Health Benefit Exchange Producer Advisory Council Information contained in this document is confidential Page 4

5 Corporate/Certification Information Legal Name Boonerang Consulting LLC Address 5504 Benton Heights Avenue Baltimore, Maryland Owner Jacqueline K Boone, President & CEO Direct Telephone Contact Fax Number Company Website Company Company Blog DUNS Number CAGE CODE 57FA4 MDOT Certification Expires 12/2013 Baltimore City Certification Expires 10/2015 SBA 8(a) Business Development Program Expires 1/2021 Howard County Gov t Certification Expires 05/2014 City of Wilmington, Delaware Expiress 7/2015 Prince George s County Gov t Expires 03/2014 Certification Maryland Small Business Reserve Expires 03/2014 City of Wilmington, Delaware Expires 2014 Metropolitan Washington Airports Expires 10/29/2016 Authority State of Delaware Expires 2014 Washington Suburban Sanitation Expires 01/2014 Commission SAM.GOV Registered Company Small Business Dynamic Search SBA Profile Business Types/Grants 100% Minority-Owned Business, Self-Certified Small Disadvantaged Business, For Profit Organization, Woman-Owned Business, MDOT Certified Disadvantaged Business, 8(a) Certified, Limited Liability Company, Black American owned, Contracts and Grants, S Corporation, Notary Public Maryland Insurance Producer Firm Expires 09/2013 Virginia Insurance Producer firm No Expiration Non-Resident License District of Columbia Insurance Producer Expires 05/2014 Firm NAICS Codes Admin., Mgt., General Mgt Consulting Services Insurance Agencies and Brokerages All Other Insurance Related Activities SIC Codes Human Resources Consulting Services Temporary Help Services All Other Business Support Services Facility Support Services Carpet and Upholstery Cleaning Services Security Guard and Patrol Services 8748 Business Management Consulting NEC 6411 Insurance Agents, Brokers & Service Information contained in this document is confidential Page 5

6 Services Snapshot - Menu of Services Business Operations Management Consulting Human Resources Development & Management Personnel Recruitment & Placement Assistance Staff Augmentation Development, Implementation & Management of Commercial Insurance Programs Design, Implementation and Support of Critical Business Service Programs Business Operations Employee Benefit Program Placemen, Review & Management Payroll Services Program Placement Assistance Company Documentation Development Training & Education Individual Insurance Services Business Management Consulting Services Provide assistance with daily operations management for small to large businesses. Provide assistance with completing applications to various local city, state and federal agencies for minority vendor certifications. Provide assistance in making application to local and state agency programs such as Workforce Solutions and Maryland Office of Employment Development to obtain potential candidates, funding/reimbursement for payroll services by hiring qualified candidates from agencies workforce programs. Payroll Negotiation Outsourcing Assistance with Placement & Management. Human Resources Management Recruitment, Pre-screening, Interviewing Assistance and Employee hiring. Insurance Services Development/Implementation of Commercial Insurance Programs. Experience in all 50 states (General Liability, Professional Liability, Workers Compensation and various insurance lines) Group Health Insurance (Employee Benefit Programs) for Employers. Group Voluntary Benefits for Employers (Life, AD&D, Short/Long-Term Disability, etc.) Individual Insurance Programs in all 50 States Small Business Owner Insurance Programs, specifically, The Maryland Health Insurance Partnership Program* Workers Compensation Discuss/Review/Develop/implement a workers compensation program. Review management of workers compensation insurance costs to maximize cost savings and implement a claims management program. Review current Safety/Return to Work Programs in place to improve upon daily operations and employee safety as they relate to company s workers compensation program. Documentation Development and Implementation/Employee Assessment Development/Implementation of Employee Manual. Development/Implementation of Employee Safety Manual. Development/Implementation of Employee Hiring Documentation. Development/Implementation of Employee Policy and Procedures Manual. Review/Develop/Implement Personnel Recruitment and Selection Process. Information contained in this document is confidential Page 6

7 Develop/Implement/Analyze employee benefits program (group and/or individual). Review/Develop/Implement Employee Orientation, Training and Development Program. Review employee communication materials (e.g., forms and notices). Review/Develop/Implement HIPAA compliance procedures and make recommendations for improvements to ensure full HIPAA compliance. *Maryland Health Insurance Partnership Program: Assisting small businesses in obtaining employee health insurance via Subsidy Program which pays up to 50% of employee health insurance. Family Medical Leave Act (FMLA) Confirm that proper (bilingual) notices are posted within company as it relates to FMLA to to avoid penalties and fines. Review and assist with any necessary revisions to the current Policies and Procedures manual(s) concerning FMLA entitlements and employee obligations. The services listed above, although very extensive; do not cover all aspects of the services offered by Boonerang Consulting LLC. Our partnerships with a variety of service providers in business and industry give us the reach to service all aspects of a company s needs. Strategic Partnerships Boonerang Consulting LLC is an energetic and innovative, emerging small business that conveys a great value through its experiences and vision. Accordingly, we also recognize the merit that other companies bring to the table. We acknowledge that by standing alone, we cannot be all things to all companies. The core of our success focuses on a unique business model that partners our professional talents and skills with those firms that have that have the capabilities, experience and quality services that make for a great match. Each of our Company partners undergoes a rigorous screening and evaluation process to uphold the moral values and quality standards established by our Company. Boonerang Consulting LLC strategic partnerships include the following: Insurance Brokerage Firms Independent Consultants in Sales, Marketing and Administration Non-Profit Agencies Banking Firms (specifically catering to small business) Past Performance Although we are a small company, we function more effectively and more efficiently than a major corporation and provide dedicated personal attention. Boonerang Consulting LLC has gained respect by developing key alliances and providing outstanding services to assist(list not inclusive of all past/current Clients): Architecture and Engineering Firms Furniture Installation Firms Daycare Facilities Church Organizations Information Technology Firms Auto Service Firms Construction Firms Janitorial Firms Non-Profit Organizations Energy Service Firms Food and Beverage Firms Language Translation Firms Information contained in this document is confidential Page 7

8 Clients (list is not inclusive of all past clients) 2013 Present Department of the Army Fort Belvoir, Virgina Facility Support Services 2013 Present Stronghold Security LLC Baltimore, Maryland Consulting Services 2012 Present The City of Baltimore Small Business Resource Center Baltimore, MD Local Contractor Development Program (LCDP) Project/Program Management 2012 Present Schnabel Engineering Consultants Inc Baltimore, MD Field Engineering Staff Support 2011 Present One Call Concepts Locating Services, Inc Hanover, MD Office Staff Support 2010 Present Superior Technology Solutions Corp Baltimore, MD Consulting and Employee Benefits Services 2009 Present Furniture Installation & Service Technicians LLC Baltimore, MD Management Operations; Including completion of all documentation for General Services Administration (GSA) Schedule placement 2007 Present NAES, LLC Baltimore, MD Management Operations (Schnabel Engineering Consultants, Inc.); Including completing all documentation for MBE Certifications in various states Carpet for Pennies Inc & LLC Baltimore, MD Minority Certification Application Assistance and Documentation Development The All-Star Group Companies, Inc/HR Strategies & Solutions LLC Baltimore, MD All aspects of daily operations management, insurance procurement, new business development and implementation, employee benefits procurement and placement, staff augmentation, pre-employment screening, and documentation development. (Key Clients: Washington Suburban Sanitation Commission {WSSC}; Lockheed Martin and Aerotek) Summary Thank you for your interest in our Company. We are dedicated to our clients, our professionalism and extremely knowledgeable in our industries served. We are positive that by applying our vision and commitment to excellence that we can help your company achieve its organizational mission and goals and achieve results that are second to none! We seek sub-contracting opportunities utilizing MBE (minority business entity) certifications to assist in meeting government contracting goals. The Company is certified as a woman-owned, minority, disadvantaged business with a number of local, state and federal government agencies. Boonerang Consulting LLC is a small company with a solid foundation for continued success. We are deeply committed to supplying the highest quality services and innovative programs in a dynamic marketplace. Our continued growth will ensure our success and the success of our clients, our partners, our vendors and our employees. Information contained in this document is confidential Page 8

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