ANNUAL REPORT YEAR

Transcription

1 ANNUAL REPORT YEAR NAME OF THE PROJECT PERSON IN CHARGE SITES OF THE RESEARCH PARTICIPANTS ICT a an Enabler for Converion of Real Etate Buine to (REALISE) Profeor Reijo Sulonen Helinki Univerity of Technology (HUT), Software Buine and Engineering Intitute (SoberIT), Department of Indutrial Engineering and Management (DIEM), and Laboratory of Contruction Economic and Management (CEM) Profeor: Reijo Sulonen, Eila Järvenpää, Jouko Kankainen Reearcher: Ilkka Miettinen, Kaija-Stiina Paloheimo, Maria Paaivaara, Caper Laeniu, Antti Tuomela, Heidi Raila, Nil Gerberg, Tomi Ventovuori, Suvi Nenonen, Jui Kanerva Reearch aitant: Eero Uuitalo and Tuoma Niinimäki Abtract Real etate buine i one of the buine area that i undergoing profound change, and, at the ame time, growing fat in Wetern countrie, and in Aia a well. However, today end-uer organization, cutomer of real etate buine, focu on their core buine, and the ownerhip of facilitie concentrate to profeional owner, and ervice are procured from pecialized ervice provider. To develop a a new indutry, real etate buine need new innovative buine idea, model, and application from other indutrie. Reearch and application in ervice buine, epecially in indutrial ervice, ha increaingly developed in recent year. Thi knowledge can be applied and developed for real etate buine. Application of ICT (information and communication technologie) are comprehenively ued in other indutrie, uch a manufacturing, logitic or e-commerce. However, o far real etate buine ha not comprehenively applied ICT in it operation that in ome important repect are apt to change. The concept of workplace, referring to the entire work environment with all the ervice, facilitie, and ICT the organization and their employee need in conducting their buine and work, i a rather new concept. Uing the workplace concept we can model and undertand the combination of real etate buine, ervice for end-uer, and ICT application needed. Workplace indutry i een a the reult of development and merger of new buine model in real etate buine and in ervice buine facilitated with ma-cutomized ICT application for thi indutry. Thi tudy i a joint reearch project of three reearch unit SoberIT (Software Buine and Engineering Intitute at Department of Information Technology), DIEM (Department of Indutrial Engineering and Management) and CEM (Laboratory of Contruction Economic and Management) that combine expertie needed to tudy the change in real etate buine and the requirement the converion of real etate buine to workplace indutry need. Our goal i to provide new knowledge and undertanding about different actor and their role in emerging workplace indutry, to analye and develop ervice concept for workplace indutry, and to analye the need for ICT application for the workplace indutry.

2 2 (5) The tudy provide new cientific knowledge about the current tate and future need for development of real etate buine, about requirement and model for ervice buine in new indutrial context, the workplace indutry, and about requirement, model and application for development of ICT ytem to an emerging new indutry. Practical utilitie of the tudy are new buine model, requirement, and role for real etate buine to facilitate it converion to workplace indutry. The project i carried out in cloe collaboration with indutry expert and international reearch organization. Reult Interview An interview tudy of an innovation environment wa carried out during the pring-ummer of The aim of thi tudy wa to undertand the broader environment for innovative work: who are the main partner, what are the relationhip between the partner, what are the key point and where are the main problem area. The innovation environment choen for thi tudy wa the Aviapoli area in Vantaa. In thi tudy we wanted to create an undertanding of the innovation environment in that area, and to find out how innovative work i upported in that area, e.g. by ervice, workpace, collaboration relationhip and internationalization. Figure 1. preent the participant and their relationhip in that innovation environment. Cutomer cutomer Cutomer organizatio n Cutomer organizatio n Knowledge worker Workplace Knowledge worker Buine park Technology center Knowledge, knowhow, Support activitie package Real etate owner integrato r provider Make collaboration eaier provider Government organization Univertitie Reearch intitute VTT, Etla.. Town Teke TE-keku Finpro Finnvera Sitra Invet in Finland Figure 1. Innovation environment of the Aviapoli area in Vantaa. Literature reearch Literature reearch continued and working paper were written for internal purpoe on the area of knowledge work, buine trategie and organiational theory, ervice and cutomer relationhip, and workpace for oftware engineer. We alo elected one group of knowledge worker and their work environment for cloer tudy, namely oftware engineer. After the

3 3 (5) literature tudy ( The workpace of a oftware engineer a literature review ) we will conduct cae tudie on the ubject. Seminar and publication The project organized workhop and eminar and our reearcher wrote everal cientific publication, a lited below. Seminar Organized 1) Reearch workhop of EuroFM Reearch Network Group: Future of FM The eminar wa organized by Helinki Univerity of Technology (Suvi Nenonen and Antti Tuomela) with peaker from Realie (Jui Kanerva, Eila Järvenpää and Suvi Nenonen). 2) Pot-graduate reearch eminar: "Collaborative Innovation Network" held by Dr. Peter Gloor from Maachuett Intitute of Technology (MIT), The eminar wa organized by the Realie project (Maria Paaivaara, Eero Uuitalo and Tuoma Niinimäki). Publication and Conference Preentation Gerberg, N. & Nenonen, S. (2006). The advant-garde of future work? Buine Park' way to meet future work challenge. In: Haugen, T.I. & Moum, A. & Bröchner, J (ed.). Changing Uer Demand on Building. Need for lifecycle planning and management. Proceeding. CIB W70 Trondheim International Sympoium June 12-14, Trondheim, Norway, Norwegian Univerity of Science and Technology NTNU. pp ISBN Gerberg N. & Siekkinen H. (2006) In earch of excellence in facilitie maintenance ervice a new model for aeing the quality and cutomer atifaction. Proceeding of the European Facility Management Conference Frankfurt, Germany Gerberg, N. & Nenonen, S. (2006). Otaniemi Campu - A Finnih technology hub. OECD - Higher Education Facilitie: Iue and Trend - Zacateca, Mexico, May 29 30, Lindholm, Anna-Liia & Nenonen, Suvi: Kiinteitö- ja toimitilajohtamien onnitumien mittaaminen käyttäjäorganiaation näkökulmata - mittareita, työkaluja ja menetelmiä, 2006 (B118). ISBN X (PDF-julkaiu, Miettinen, I. and Tuomela, A. (2006). Changing workplace ervice requirement of end-uer organiation Cae tudy at Finnih Government Agencie, European Facility Management Conference, Frankfurt am Main, Germany, March 7-9, 2006 Miettinen, I. and Paloheimo, K.-S. (2006). Toward holitic workplace ervice: turning the focu on end uer and ervice provider collaboration. Paper ubmitted to 9th International Reearch Seminar in Management, La Londe le Maure, France, May 30 - June 2, Nenonen, Suvi; Lindholm, Anna-Liia. (2006) A conceptual framework of CREM performance meaurement tool. Journal of Corporate Real Etate. Vol. 8, No. 3, 2006, pp ISSN X Nenonen, Suvi & Gerberg, Nil. (2006) Multidiicplinary Workplace Reearch in Vartiainen, M. (2006), Workpace methodologie - tudying communication, collaboration and workcape, Helinki Univerity of Technology, Laboratory of Work Pychology and Leaderhip, Report 2006/3. ISBN X pp

4 4 (5) Raila H., Mikkola K. & Raila T. (2006) Methodology for ervice innovation in real etate buine Cae Senior Houing in Finland. Paper preented at European Applied Buine Reearch Conference (EABR). Florence, Italy Raila H., Nenonen S. & Gerberg N. (2006). Oriented Real Etate Buine. Paper preented at 13th European Real Etate Society Conference. Weimar, Germany Siekkinen H., Mikkola K. & Raila T. (2006) Senior houing a a ervice buine the Finnih cae. Proceeding of Internationa Applied l Buine Reearch Conference (IABR). Cancun, Mexico Tuomela A. & Raila H. (2006) Network Analyi in Workplace Management. In Vartiainen M (ed.) Workpace Methodologie Studying Communication, Colloboration and Workcape. Helinki Univerity of Technology. Laboratory of Work Pychology and Leaderhip. Report 2006/3. Epoo, Finland. Ventovuori, T. (2006), Element of ourcing trategie in FM ervice a multiple cae tudy, International Journal of Strategic Property Management, Vol.10, No.2, pp Ventovuori, T. and Lehtonen, T. (2006), Alternative model for the management of FM ervice An empirical invetigation, Journal of Corporate Real Etate, Vol. 8, No. 2, pp Other Preentation Miettinen, I. (2006) Työtä tukevat palvelut ja innovaatioympäritö. (Innovation Environment and Supporting Work), Palveluinfraforum, Vantaa Tuomela, A. (2006). Workplace management trend in Finland Cae of Senate propertie and Ovenia. Facility Night. Luxembourg, Tuomela, A. (2006), FM & Workplace market trend in Finland, Facilitie management of commercial real etate eminar in the 4-th Annual Conference Commercial real etate of Ruia: invetment, development, management, in St. Peterburg on of September Tuomela, A. (2006) FM Future European Facility Management 2006 Conference 2006, Frankfurt Am Main, Germany March Tuomela A. (2006), Menetyken eväät eminaari Tutkimu, kehity ja koulutu -trategian ja hankealkun avau, Helinki, Rakli ry. Licentiate Thei and Diertation in Progre Ilkka Miettinen: Licentiate thei: Inter-organizational relationhip of facility ervice provider implication for integrated workplace ervice. The graduation will take place The work for the diertation will continue. Kaija-Stiina Paloheimo: Doctoral diertation: Cutomer Oriented Concept. The work i planned to be finihed during Tomi Ventovuori: Doctoral diertation, preliminary title Sourcing trategie in facility ervice. The work i planned to be finihed during Heidi Raila: Doctoral diertation, preliminary title: End-uer organization need and cutomer atifaction through real etate buine function and related ervice. The work i planned to be finihed by 2009.

5 5 (5) Nil Gerberg: Doctoral diertation, preliminary title: Productivity of knowledge working - workplace management cae tudy. The work i planned to be finihed by 2009.