Welcome to Digital Outsource Services. We are located here

Welcome to Digital Outsource Services We are located here

CONTENTS WHO ARE WE? 3 WHAT WE DO 3 WHERE WE ARE 3 WE CATER TO YOUR NEEDS 3 GETTING TO THE OFFICE 4 THINGS TO DO 5 BEACHES 5 FREE ACTIVITIES 5 MAJOR EVENTS 5 LOCAL DELICACIES 5 MOBILE SERVICE PROVIDERS 5 RESTAURANTS 5 TRAVEL / TRANSPORT 5 RENTAL AGENTS / LETTING AGENTS 5 USEFUL WEBSITES 5 SHOPPING MALLS 5 GENERAL INFORMATION 6 EMPLOYMENT LAW 6 CURRENCY & FOREIGN EXCHANGE 6 BANKING HOURS 6 VAT (VALUE ADDED TAX) 6 TAX 6 ELECTRICITY 6 CREDIT CARD AND TRAVELLERS CHEQUES 6 WATER AND HEALTH ISSUES 6 MEDICAL AID / MEDICAL INSURANCE 6 SECONDARY HOSPITALS 7 PRIVATE HOSPITALS 7 EMERGENCY NUMBERS 7 SAFETY 7 SEASONS 7 EMBASSY / CONSULATE DETAILS 7 CENTURY CITY PEDESTRIAN MAP 8 MAP OF CAPE TOWN AND SURROUNDS 8 2

01 WHO ARE WE? WHAT DO WE DO WHERE ARE WE? WE CATER TO YOUR NEEDS 3 ABOUT DOS Digital Outsource Services was created when ForwardSlash and SpeakUp Communications joined forces in 2012 to become an even greater force in the marketing arena. We now trade as Digital Outsource Services (Pty) Ltd. We are a leading online marketing company that offers career opportunities in a highly skilled and competitive environment. Our products and services are created by a team of passionate people and marketed to an international audience. In accordance with our vision for competitive online solutions, each skilled department provides online solutions that focus on our client s individual requirements. Our core areas of expertise include: Multi-Language Inbound & Outbound Call Centre services: Risk Management Financial Services Information Technology Software development Marketing & Advertising Services All of the above are accessible in multiple languages, ensuring our solutions can be optimized to their full potential. Located in Century City - a 250ha mixed-use development in Cape Town combining office, retail, residential and leisure components in an integrated, stimulating and aesthetically pleasing urban environment. Century City (www.centurycity.co.za) offers all conceivable amenities including Canal Walk Shopping Centre (www.canalwalk.co.za), Ratanga Junction Theme Park (www.ratanga.co.za), five hotels, top restaurants, conference facilities and a Virgin Active Gym literally all within walking distance of each other. Fully equipped canteen serving daily hot meals, sandwiches and snacks A free meal is provided for each shift Onsite gym at no cost to you Coffee Bar, serviced by Barristers @ R5 per cup Secure parking provided 10pm-7am free shuttle services within Century City 3 months free accommodation upon relocation Shuttle service arranged to collect you from the airport on arrival in Cape Town Free Drinks evening every Friday at 4.30pm

02 4 GETTING TO THE OFFICE BY ROAD A collector road, adjacent and parallel to the N1 provides direct access from the freeway into the heart of Century City. Alternative road access into the site is available from the Bosmansdam Road to the North Sable Road (which also links to the N1 freeway) to the South and Ratanga Road to the West. In Addition, Century City is located in close proximity to both the N7 and M5 arterial roads putting it in easy access to both the West. BY PUBLIC TRANSPORT Century City is well serviced by the various modes of public transport. A primary public transport interchange operates off Ratanga Road and a second off Century Avenue. Both have designated lanes for Golden Arrow busses, minibus taxis and the Century City MyCiti busses and a terminus building with public toilets, waiting areas, public telephones, a ticket office and vending machines. Commuter busses and minibus taxis are not permitted to the Century City road network and their operations are restricted to the transport interchanges. MyCiTi BUS SERVICE Replacing the Century City Internal Shuttle Bus as of 1 November, the MyCiTi bus will follow a similar route to the Century City Shuttle bus, and stops are located within walking distance of all E-Parking sites. Cash is not accepted on MyCiTi buses. All over users over the age of four must have their on my connect card with money loaded to travel. Cards cost R 25.00 each. Fares are calculated on the distance you travel and are deducted from your card. When you board a MyCiTi bus, you must tap in by holding your myconnect card against the validator to start your journey, and tap out by doing the same when you get off. Do this correctly to avoid a penalty fare. GET YOUR MyCiTi BUS MYCONNECT CARD You may purchase your MyCiti Bus myconnect card at the following places: Shell Garage, Century Boulevard, Canal Walk (021) 552 8937. Open 24 hours, 7 days a week. Exotic Perfumes, LL Shop A13, Canal Walk, 082 400 2399. Mon Sun: 09:00 21:00

03 CAPE TOWN 5 IS THE MOTHER CITY THINGS TO DO Table Mountain Robben Island Castle of Good Hope Kirstenbosch National Botanical Garden Rhodes memorial V & A Waterfront World of Birds Two Ocean Aquarium Barnyard Theatre Sunset Cruises/ Beaches Hot Air Balloon Hop-on, Hop-off City Sightseeing Bus Wine tasting in Stellenbosch, Paarl and Franschhoek District 6 Museum Shark Cage Diving in Gansbaai BEACHES Clifton 1 st Beach Clifton 2 nd Beach Clifton 3 rd Beach Clifton 4 th Beach Family Beach Camps Bay Family Beach Blouberg & Dolphin Beach famous for kite-surfing FREE ACTIVITIES Hike up table Mountain Cape Agulhas (Southern tip of Africa_ Food Markets (Stellenbosch s Slow Food Market, Woodstock Biscuit Mill, Tokai Porters Estate) Penguins on Boulders Beach Sunset stroll down Sea Point Full moon hike up Lion s Head. MAJOR EVENTS Minstrel Carnival J & B Met (horseracing) Cape Argus Pick n Pay Cycle Tour Old Mutual Two Oceans Marathon Riebeek Olive Festival Hermanus Whale Festival LOCAL DELICACIES Bobotie Ostrich Steak Rooibos Tea Olives Potjikos Crayfish MOBILE SERVICE PROVIDERS Vodacom, MTN, Cell C, 8ta RESTAURANTS & TAKE OUTS McDonalds KFC Burger King Mzoli s Place Gugulethu, Cape Town Mama Africa 178 Long Street, Cape Town Plus a 1000 others TRAVEL AND TRANSPORT Car hire Euro Car, Budget, Hertz, Avis Car Rental Rikkis Taxi 0861 745 547 Excite Taxis 021 558 4444 GoodFellow 0861 433 552 Night Owls 0861 648 3695 MyCiTi Bus Services: Table View Civic Centre Table View (Parklands, Blaauwberg and Big Bay) Central City Route (Gardens, Civic Centre, Waterfront) Golden Arrow Bus Services: Cape Town Century City R350.00 monthly Ticket Blaauwberg Century City R363.00 monthly Fees RENTAL AGENTS / LETTING AGENTS Atlantic Seaboard: Name: Gundula Posselt Number: 021 434 6762 Century City Canal Walk Name: Tamrin Smith Number: 084 301 8616 E-Mail: tamarin@propertyworld.co.za Platinum Properties Name: Serena February Number: 073 600 9161 E-mail: serena@platinumcenprop.co.za USEFUL WEBSITES Gumtree http://capetown-westerncape.gumtree.co.za Junkmail http://www.junkmail.co.za www.expatliving.co.za www.capetownmagazine.co.za SHOPPING MALLS Century City (Canal Walk) N1 Outside City Centre V & A Waterfront Waterfront Cape Quarters De Waterkant Cavendish Square Claremont Southern Suburbs The Paddocks Milnerton Tygervalley northern Suburbs, Bellville Willowbridge Lifestyle Centre Northern Suburbs Constantia Village Constantia, Southern Suburbs Somerset mall Somerset West, Strand

04 GENERAL INFORMATION 6 EMPLOYMENT LAW We are governed by the following Laws: The Constitution Bill (Bill of Rights) Labour Relations Act Basic Conditions of Employment Act Employment Equity Act Occupational Health and Safety Act Compensation for Occupational Injuries and Diseases Act Unemployment Insurance Fund South African Qualifications Authority Act Skills Development Act CURRENCY AND FOREIGN EXCHANGE The South African currency is Rands (R) and cents (c). There are 100 cents to a rand. Notes are in R200, R100, R50, R20, R10 and coins in R5, R2, R1, 50c, 20c, 10c and 5c. Foreign currency can be exchanged at any commercial bank, American Express, Thomas Cook, Rennies or Diners Clubs office or Bureau de exchange which can be found at airports and most large centres. South Africa has a modern banking system and the majority of shops and hotels accept credit cards. BANKING HOURS VALUE ADDED TAX (VAT) Currently set at 14% Value Added Tax (VAT) is included in the price of most goods and services. TAX The South African Tax law states that foreigners living in the country for 183 days or more within one tax year will be considered temporary residents for tax purposes. Foreigners living here for a period of three years will be deemed full residents and be required to pay tax on all income, both generated overseas and in South Africa. South African income tax words in a marginally increase tax system and marginal tax rates start from 18% (percent) to 40% (percent). Upon acceptance of the employment offer, the company will ensure that you are registered for tax. The appropriate statutory contributions will be deducted from your salary and paid over to South African Revenue Services Taxable Income Tax Rate R0 R160 000 18% ELECTRICITY You can purchase electricity at most petrol stations, Pick n Pay, Checkers and Spar Stores. CREDIT CARDS AND TRAVELLERS CHEQUES Credit cards and travelers cheques are accepted at formal businesses. At roadside stalls and informal markets etc. you will need to pay with cash. WATER AND HEALTH ISSUES Cape Town is a clean and safe area, there are no health risks and no vaccinations are required. Tap water is safe to drink and there is no risk of contracting malaria. It is advisable to have medical insurance however there are hospitals for people who do not have medical insurance. R160 001 R250 000 R28 800 + (25% of amount above R160 000) R250 001 R346 000 R51 300 + (30% of amount above R250 000) R346 001 R484 000 R80 100 + (35% of amount above R346 000) MEDICAL AID / MEDICAL INSURANCE Arranging South African medical Aid is an important aspect. In a constantly changing market it is essential to have comprehensive medical cover because private healthcare in South Africa is very costly. Medical aid is the common method of providing you with protection against these costs and access to medical professional. Medical Aid Cover Levels When applying for medical aid you have to consider these three aspects of what your medical aid requirements may be, what the medical aid providers offers in respect of there and the cost associated with provided medical aid cover across the three levels. Hospitalisation This is the expensive part of the medical aid, commonly known as risk. Different medical aids pay different tariffs ranging from 100% to 300% Chronic medication The top twenty five (25) commonly known chronic diseases must be paid by all medical societies. The more comprehensive your plan the better the chronic will be. Day to Day This benefit is for all out of hospital benefits, such as Doctors, Dentist, Specialists, Optometrists and prescription medication. Banks are open Monday to Friday from 09:00-15:00 and on Saturdays from 09:00 11:00. R484 001 R617 000 R128 400 + (38% of amount above R484 000) R617 001 - ABOVE R178 940 + (40% of amount above R617 000) Each of these plans are divided into different plans, ranging from hospital plans to comprehensive plans.

SECONDARY HOSPITALS SAFETY SEASONS 05 GENERAL INFORMATION Groote Schuur Hospital 021 404 9111 Somerset Hospital 021 402 6408 Tygerberg Hospital 021 938 4137 PRIVATE HOSPITALS Medi Clinic Cape Town 021 464 5500 Milnerton 021 529 9000 Panorama 021 938 2111 Constantia 021 799 2911 Netcare Christiaan Barnard Memorial Hospital 021 780 6111 Blaauwberg 021 554 9000 Life Health Care Vincent Pallotti Hospital 021 506 5111 Kingsbury Hospital 021 670 4000 Cape Town is generally a safe and friendly city, although it is strongly advised that safety precautions be taken. Due to poverty in certain areas crime and theft can be a problem. Try not to carry large amounts of cash and be discreet with expensive cameras, jewellery etc. Do not walk in deserted areas, especially after dark and always park in designated, well-lit areas. When driving, keep our doors locked and while parked lock your belongings in the boot (trunk) rather than leave them in the open. Ask locals or your hosts to advise you on areas that should be avoided. Cape Town s Summer is generally from late October to march, winters are fairly cold and wet and the rainy months are June August. Generally Summers are hot, although Cape Town s coastal position brings moderating sea breezes. Spring and Autumn are mild and remain enjoyable months to visit Cape Town, August/September are the months for the vivid West Coast flowers and September, November are the best months for whale watching. Cape Town is busiest during December and January when local schools are on holiday, although the tourist season extends from November to April. EMERGENCY NUMBERS 7 Helpdesk 021 480 7700 City od Cape Town General Emergency 107 Police 10111 Ambulance 10177 Cell Phone Emergency 112 (All Networks) Crime Stop 08600 10111 Mountain Rescue 021 948 9900 EMBASSY AND CONSULATE TELEPHONE NUMBERS AND ADDRESSES Denmark: Iparioli Office Park, Block B2, Ground Floor. 1166 Park Street, Pretoria 012 430 9340 Germany: 19 th Floor, Safmarine House, 22 Riebeek Street, Cape Town 021 405 3000 Italy: 2 Grey s Pass, Gardens, Cape Town 021 487 3900 Netherlands: 100 Strand Street, Cape Town 021 421 5660 Norway: 17 th Floor, Southern Life Centre, 8 Riebeek Street, Cape Town 021 425 1687 Spain: 37 Shortmarket Street, Cape Town 021 422 2415 Sweden: 2805 ABSA Centre, 28 th Floor, 2 Riebeek Street, Cape Town 021 418 1276

06 Modern, secure, access-controlled apartment Walking distance to office (1/2 mile approx.) Close to shopping malls, restaurants, bars & beach 3 months free + option to stay on WHERE WILL I STAY? 8

07 COST OF LIVING Cost of living in Cape Town are less than London Salary is lower but disposable income is similar EXAMPLE London Cape Town Salary (illustrated) 1 750 1 175 Tax - 220-135 National Insurance - 130-13 Net Pay 1 400 1 027 9 Expenses London Cape Town Rent - 650-260 Medical Aid - 60 Lunch & Coffee - 90 Travel to work - 80 Gym - 30 Disposable Income 550 707

08 THE CITY 10

09 THE BEACHES 11

10 THE WINELANDS 12

THANK YOU