Fall 04 Data Center Users Group Survey Results October 04 The Data Center Users Group (DCUG) is a collection of influential data center, IT and facility managers formed by Emerson Network Power. Founded in 003, the DCUG includes approximately,000 organizations who participate in a collaborative, focused forum that addresses the most relevant issues affecting the reliability, availability and cost of operation for critical installations The group is surveyed twice each year to provide members with unique insight into data center trends and to ensure the group s meetings address issues of top concern to the membership. The results discussed in this report are from the DCUG survey that was completed in October 04. Through what year would you anticipate your current data center s capacity to be sufficient? 04 (0 years) 3. 0 ( year) 8.% 0 ( years) 3. 3 07 (3 years) 4.% 9 08 (4 years) 0. 4 09 ( years) 3. 8 00 or beyond (+ years) 4.% 3 average 3. Years What one factor is having the greatest impact on your ability to accommodate additional compute capacity? N/A Compute capacity is not constrained 33. 44 Power. 34 Cooling.9% Floor space..9% 9 00 or beyond (+years) 09 ( years) 08 (4 years) 07 (3 years) 0 ( years) 0 ( years) 04 (0 years) 3. Data Center Capacity 8.% 0. 3. 4.% 4.% 3. 0% % 0% 30% Ability to Accomodate Additional Compute Capacity N/A Compute capacity is not constrained 33. Power. Cooling Floor space.9%..9% 0.0%.0% 0.0%.0% 0.0%.0% 30.0% 3.0% 40.0% Conference Version Sponsored by:
In the past months have you: Yes No Received an energy rebate from your utility provider Responded to an arc flash event Spent the night in your data center Deployed wireless sensors Unplugged unused servers (ghost servers) Increased the temperature of your data center Attended a webinar on data center technologies or practices Seen your data center s electric bill Been asked about your PUE Experienced a water event (leak or water incursion) 47 3% 43 3 7% 0 7 7 % 98 7% 79 8 47 3% 83 9% 87 7% 9 73% 8 8 4% 3 39% 49 3 83 In the past months have you: Yes No Received an energy rebate from your utility provider 3% Responded to an arc flash event 9% Spent the night in your data center 7% Deployed wireless sensors Unplugged unused servers (ghost servers) Increased the temperature of your data center Attended a webinar on data center technologies or practices Seen your data center s electric bill Been asked about your PUE Experienced a water event (leak or water incursion) 7% 73% 7 % 4% 7% 39% 3 3% 0% 0% 30% 40% 0% 0% 70% 80% 90% 00% age Are you seeing more managers or department heads in your organization engage SaaS providers (Salesforce.com, Eloqua, Oracle on Demand, etc.) directly without internal IT involvement? Yes. 34 No 4. 0 7.7% 3 Yes No Management Engaging With SaaS providers without IT s Involment. 4. 7.7% 0% % 0% 30% 3% 40% 4% 0% What are your top three (3) facility / network concerns? (Select 3 items) Adequate monitoring / data center management capabilities 3. 4 Availability (uptime) 33. 44 Technology changes / change management 33. 44 Energy efficiency (energy costs & equipment efficiency) 3.3% 4 Heat density (cooling) 9. Data center consolidations.9% 3 Security (physical or virtual) 4.% 3 Power density 3. 3 Space constraints / growth 0. 7 Data storage 9. Regulatory compliance 0. 4.9% 9 Top Concerns Adequate monitoring / data center managment capabilities 3. Availability (uptime) 33. Technology changes / change managment 33. Energy efficiency (energy costs & equipment efficiency) 3.3% Heat density (cooling) 9. Data center consolidations.9% Security (physical or virtual) 4.% Power density 3. Space constraints / growth 0. Data storage 9. Regulatory compliance 0..9% 0% % 0% 30% 3% 40%
Within your organization, are applications moving closer to your customers/users? Yes 4. 0 No.3% 9 3.% 4 Applications Moving Closer to Customers Yes 4. No.3% 3.% 0% % 0% 30% 3% 40% 4% 0% What is the average power density (in kw) per rack in your data center now and in two years? kw or less > 4 kw >4 8 kw >8 kw > kw > 0 kw >0 4 kw Greater than 4 kw Unsure Average Now In Two years 4 3 3 49 3 43 3 33 4 3% 4 % Average Power Density Unsure kw or less > - 4 kw >4-8 kw >8 - kw > - kw >- 0 kw 0-4kW Greater than 4KW 0 0% 7 3%.83 8.90 Now 3 3 3% In Two Years 3% % 0% 0% 30% 40% 0% 0% 70% 80% 90% 00% What is the maximum power density (in kw) per rack in your data center now and in two years? kw or less > 4 kw >4 8 kw >8 kw > kw > 0 kw >0 4 kw Greater than 4 kw Unsure Average Now In Two years 0 0% 3 4 3% 0 9% 9 9 3 Maximum Power Density Unsure kw or less > - 4 kw >4-8 kw >8 - kw > - kw >- 0 kw 0-4kW Greater than 4KW 3 % 9 0.4.80 Now 3% 9% In Two Years 0% % 0% 0% 30% 40% 0% 0% 70% 80% 90% 00% 3
Given the list below, what are you most concerned with accomplishing in your data center? Please rank the items from to 4, with being your biggest concern. Each number can only be used once. 3 4 Average Application availability Faster time to market (whether at the application, device or data center level) Higher productivity of staff Lower PUE and greater financial flexibility 73 % 9% 8 3 9% 33 8 3 9% 9% 9% 9% 43.7.7.7.83 Most important to accomplish in Data Center 3 4 Application availability Faster time to market (whether at application, device or data center level) Higher productivity of staff Lower PUE and greater financial flexibility % 9% 9% 9% 9% 9% 9% 0% 0% 30% 40% 0% 0% 70% 80% 90% 00% Given the list below, what data center capabilities are most important to you? Please rank the items to 4, with being the most important to you. Each number can only be used once. 3 4 Average Resilient and highly available Rapidly deployable and scalable Economical and efficient Intelligent and analytical 98 7% 4 9% % 0 40% 40 3 8 0 34 % 39 30% 47 3% 30 3% 39 30% 9 4%.3..8 3. 0 Most important Data Center Capabilities 3 4 Resilient and highly available Rapidly deployable and scalable Economical and efficient Intelligent and analytical 7% 40% % 3% 9% 3 30% 30% % 3% 4% 0% 0% 30% 40% 0% 0% 70% 80% 90% 00% 4
How desirable is having virtualized infrastructure in your data center? Very desirable 3. 9 Desirable.9% 3 Neutral 9. Undesirable 0. Very undesirable 0.0% 0 average 4.3 Very desirable Desirable Neutral Undesirable Very undesirable 0% 0. Desirability of Virtualized Infrastructure 9..9% 3. 0% 0% 30% 40% 0% 0% What factors are most important when selecting a data center commissioning authority? Select all that apply. Industry expertise 8.% 89 Commissioning experience 4.% 84 Easy to work with 44.% 8 Provides comprehensive support 4.3% Knowledge of your business 37.7% 49 Existing relationship 34.% 4 Independent third-party 33. 43 8.%.% Industry expertise Commissioning experience Easy to work with Provides comprehensive support Knowledge of your business Existing relationship Independent third-party other (please specify).% Most important Factors When Selecting Commissioning Authority 8.% 44.% 4.3% 37.7% 34.% 33. 8.% 4.% 0% 0% 30% 40% 0% 0% 70% 80% What role/person in your organization would make the decision to use data center commissioning services and who would oversee the project? Owner Data Center Manager Facility Manager IT Manager Development Director Other (specify below) Decision Maker Project Overseer 43 3 4 3 3 0 4 % 3 3 Commissioning Services Roles Owner Data Center Manager Facility Manager IT Manager Development Director Other (specify below) Decision Maker Project Overseer 4 % 0% 0% 30% 40% 0% 0% 70% 80% 90% 00%
When selecting a commissioning authority for your data center project, who would you most likely use to perform the service? Independent commissioning authority 40.0% Architect or engineering firm 0. 7 Specialty contractor 3. 7.3% Self-perform.9% 9 Would not use a commissioning authority 3. General contractor.3% 3 0. Independent commissioning authority Architect or enginerring firm Specialty contractor Self-perform Would not use a commissioning authority General contractor Most Likely to Use for Commissioning Services 40.0% 0. 3..3%.9% 3..3% 0. 0% % 0% 30% 3% 40% 4% What do you see as the biggest advantages of using a data center commissioning service? Select all that apply. Validates the operation of the designed systems.9% 74 Quality assurance/quality check 3. 9 Establish performance criteria and verifies benchmark goals 48.% 3 Documents project process clearly 44.% 8 Ensures best practices are utilized 43. 7 Assure integrated operation of facility 4.% 4 Minimizes disputes between all parties in the design and construction process 33. 44 Establishes maintenance and operation policies 9. Improves operational procedures 8.% 37 Energy efficiency improvement. 34 One stop shopping with detailed startup script and testing along the way 3. 3 Lower potential total cost of ownership.% 8 LEED certification.3% No advantage 0. 4 Improves working environment including indoor air quality and lighting levels.9% 9 0. Validates the operation of the designed systems Quality assurance/quality check Establish performance criteria and verifies benchmark Documents project process clearly Ensures best practices are utilized Assure intregrated operation of facility Minimizes disputes between all parties in the design Established maintenance and operation policies Improves operational procedures Energy efficiency improvement One stop shopping with detailed startup script and Lower potential total cost of ownership LEED certification No advantage Improves working environment including indoor air Biggest Advantage of Using Commisioning Service 0..3% 0..9% 3..% 8.%. 9. 33. 44.% 43. 4.% 48.%.9% 3. 0% 0% 30% 40% 0% 0% age
How likely are you to incorporate commissioning services into your next data center project (new or expansion) on a scale from to 0, with meaning Not at all likely to 0 meaning Extremely likely? - Not at all Likely 0 0 3 7% 9 4 % 7 7% 3% 4 7 8 3 9 % 8 0 - Extremely Likely 3 4 average.4 0-Extremely Likely 9 8 7 4 3 Not at all likely Likelihood of Using Commissioning Services 3 % 3% 7% % 7% 0% % 0% 30% 3% What is the square footage of your primary data center? Less than 00 sq ft 0.0% 0 00,000 sq ft 8.% 37,00 0,000 sq ft. 33 0,00,000 sq ft.9%,00 0,000 sq ft 0.0% 3 Greater than 0,000 sq ft 7.7% 3 Unsure.% Greater than 0,000 sq ft,00-0,000 sq ft 0,00 -,000 sq ft,00-0,000 sq ft 00 -,000 sq ft Less than 00 sq ft Unsure 0.0%.% Primary Data Center Size 7.7% 0.0%.9%. 8.% 0% % 0% 30% What is the worldwide headcount of your organization? 8 Less than 00 people 3. 00 00 people 8.%,00,000 people 0. 7,00,000 people 3. 47,00 7,000 people.9% More than 7,000 people.%.3% 3 average 498 More than 7,000 people,00-7,000 people,00 -,000 people,00 -,000 people 00-00 people Less than 00 people 3..3% Worlwide Headcount.%.9% 8.% 0. 3.9% 0% % 0% 30% 3% 40% 7
Which of the following best describes your functional role? Data Center Management (IT and Facilities responsibility) 4. 9 IT Management / IT Operations 7.7% 3 Facilities Management 3. 7 Engineering 9. C-Level Executive.3% 3.3% 3 Project Management 0.0% 0 Data Center Managment (IT and facilities) IT Management / IT Operations Facilities Managment Engineering C-Level Executive Project Managment.3%.3% 0% 3. 9. Organizational Role 7.7% 4. 0% % 0% 30% 3% 40% 4% 0% What best describes your organization s industry concentration or focus? Banking / Financial Institution 8.% 4 Education 3. 8 Healthcare / Pharmaceutical 3. 7 0. 4 Government.9% 9 Transportation. 8 Retail. 7 Computer / Data Server 4.% Collocation / Facility Management 3. Internet / Software 3. Manufacturing / Industrial 3. Telecommunications 3. Entertainment.% Not-for-Profit.% Utilities.% Legal 0. Industry Banking / Financial Institution 8.% Education 3. Healthcare / Pharmaceutical 3. 0. Government.9% Transportation. Retail. Computer / Data Server 4.% Collocation / Facility Managment 3. Internet / Software 3. Manufacturing / Industrial 3. Telecommunications 3. Entertainment.% Not-for-Profit.% Utilities.% Legal 0. 0% % 0% www.datacenterug.org Sponsored by: 04 Data Center Users Group The reproduction and / or downloading of survey content published by the Data Center Users Group for commercial use is prohibited without written authorization from the Data Center Users Group (email Dan.Draper@Emerson.com). Fair use of copyrighted material includes the use of protected materials for non-commercial educational purposes, such as teaching, scholarship, research, criticism, commentary, and news reporting. Unless otherwise noted, parties who wish to excerpt content copyrighted by the Data Center Users Group for non-commercial uses may do so without the express and written permission. Users must cite the author and source of this material as they would material from any printed work; the citation should include the URL www.datacenterug.org. By downloading, printing, or otherwise using text and image files from this Web site, users agree that they will limit their use of such files to fair use, and will not violate the proprietary rights of the Data Center Users Group or of any other party.