FACT SHEET ALARM MONITORING SYSTEM (MEDICAL ALERT) An alarm monitoring system is usually connected to an emergency monitoring centre 24/7. It is a telephone system which consists of a speaker permitting two-way communication and an emergency button (bracelet or pendant). Many different companies offer these services. This fact sheet will explain the pricing and basic information of some of them. In addition to those listed here, other services and options may be available. Notes: For all the prices shown (as of July 2015), taxes are not included. It may be possible to be exempt from paying taxes if a medical alert system is prescribed by your doctor. Contact the service providers for more information. If you already have a home alarm system that is connected to a central monitoring centre, certain home alarm companies offer medical alert services and/or portable panic button. Check with your alarm company. For seniors 70 years and over and under certain conditions, the cost of monitoring may be eligible for the Tax credit for home-support services for seniors. (starting with the 2013 tax year) A portion of the cost of purchasing or renting equipment is eligible for the Refundable Tax Credit for the Purchase or Rental of Equipment to Help Seniors Continue Living Independently at Home. (starting with the 2012 tax year) For details please contact Revenu Québec at 514-864-6299 / www.revenuquebec.ca The Centre de soutien entr Aidants provides this material for informational purposes only. We undertake no responsibility as to the quality of the services offered by these companies.
Amia Système 1 819 609-9699 www.amiasysteme.com Equipment and accessories are delivered by Canada Post. Basic bracelet/pendant system The price includes equipment + telemonitoring service No maintenance costs $24.95/month (price guaranteed for life) Pendant and voice system The price includes equipment + telemonitoring service GPS Emergency watch (with fall detector) Guaranteed for 1 year (exchange) Available at the online store at www.amiasysteme.com $34.95/month $399.00
Bip Bip Panique 1-866-984-0892 www.bipbippanique.ca Founded in 2007, this company offers wireless panic buttons, with no monthly fees for the emergency auto-dialer. Equipment and accessories are delivered by Canada Post (24 to 48 hours). Purchase of the device Device AD-105 (ED-100), pendant PT-434 and panic button HW-434 No monitoring fees No installation required System is guaranteed for 1 year GPS watch and receiver Guaranteed for 2 years Subsidy Program: The device is 100% subsidized if referred by an Occupational Therapist. Not available $199.98 $1599.99
Direct Alert 1 877 391-1767 www.directalert.ca Shipment by FedEx in 2 to 5 business days. Devices are also available in many pharmacies. Purchase of the device (basic bracelet/pendant system) Monitoring fees $199.95 $19.95/month, first year $21.95/month thereafter System Lifetime Warranty No activation fee Fall detector additional cost $99.95 Monitoring fees and device rental (basic bracelet/pendant system) Minimum 3 month term System is guaranteed for length of term Fall detector $39.95/month $9.95/month
EG-Alert 514 375-1646 Ext. 202 Electronic Giant Inc. was incorporated in 2010 and is located in La Prairie. www.electroniquegiant.com Two monitoring methods are available: 1- Emergency Monitoring Centre, 24/7 with agents who contact emergency services and first responders. 2- Family members or caregivers registered in the EG-Alert System are contacted. Monitoring Family/ Centre Caregiver Activation and delivery of equipment $124.95 $124.95 (Device EG100 and panic button EG201) Monthly payment paid at the beginning of month $24.95 (includes $5 rebate) $19.95/month (includes $5 rebate) Medical Alert Device EG100 $324.95 Panic button, bracelet or pendant EG201-b 74,95$ Monthly payment paid at the first of each month No fall detector $14.95 (includes $5 rebate) $9.95/month (includes $5 rebate)
LifeCall 1 800 661-5433 www.lifecall.ca The device and accessories are delivered by Canada Post. Purchase cost (panic button and console) Monitoring fees No maintenance fee No activation cost System is guaranteed for 2 years $299.00 $24.95/month Fall detector extra 99$ Monitoring fees and device rental $39.95/month
MdAlert 1 800 370-1894 www.mdalert.ca No long-term contract. The device and accessories are delivered by Canada Post or via the technician doing the installation. Purchase of the device (panic button and console) Monitoring fees No activation fees System is guaranteed for life Monitoring fees and device rental $199.95 $19.95/month (price guaranteed for life) $29.95/month (price guaranteed for life)
Philips Lifeline 1 855 328-8351 Proud partner of Fondation Hôpital Charles-LeMoyne Community Network Representative: Annick Beauvil http://www.lifeline.ca/content/english/ No long-term contract. No equipment to buy. One free month service. Quote code 876. Only Not available for purchase Monitoring fees and device rental $42.95 /month (basic bracelet/pendant system) In-home installation by a Philips Lifeline $89.95 Service Agent. Promotions are available in our documentation centre. Pendant-style AutoAlert $57.95/month (fall detector automatically triggers alarm) * Subsidy Program based on income : A discount may be applied on the monthly fee. Proof of income and expenses is required. A listing of associations offering possible financial assistance for Philips Lifeline is available. The Philips Lifeline customer representative will go to the home, at no cost, for a free demonstration for the beneficiary and their family before a decision is made.
SafeLink 1 866-559-2217 www.safelinkgps.com The device and accessories are delivered by Canada Post. Small device GPS watch Purchase of the device $169.99 $199.99 Monitoring fees $18.97/month $26.99/month No activation cost System is guaranteed for 1 year not available SecurMedic 1 888-990-9963 www.securmedic.com The device and accessories are delivered by Canada Post. Pre-authorized payment by credit card only. Purchase cost (panic button and console) Monitoring fees No activation fees No installation required System is guaranteed for life not available $198.95 $19.95/month (price guaranteed for life)
Secure-Vie Canada 1 877 931-7843 www.secureviecanada.com This company is located in Repentigny and was founded in 2010. The device and accessories are delivered by Canada Post or via the technician doing the installation. Pre-authorized payment by debit or check only. Payment of the device by debit, credit or check. Purchase of the device (basic bracelet/pendant system) Monitoring fees No activation cost System guaranteed for life (30 days contract) Installation Monitoring fees and device rental (basic bracelet/pendant system) System is guaranteed for length of rental term Fall detector included $199.95 $15.95/month (Regular cost $18.95 - special if referred by Centre de soutien entr Aidants) No cost for installation if referred by the Centre de soutien entr Aidants $39.95 /month
Urgence Écoute a division of Central Security BPG Ltd. 514 482-2006 Central Security B.P.G Ltd. was founded in 1978. This company was the service provider for our service Survie + (no longer offered). Ask for Sherri or Richard. Purchase of the device (basic $399 bracelet/pendant system) One year warranty on the device and the accessories Monitoring fees $15/month $65 (Island of Montreal) Installation $100 (Greater Montreal) Fall detector 150$ Monitoring fees and device rental $30/month (basic bracelet/pendant system) Minimum term - 6 months System is guaranteed for length of term $65 (Island of Montreal) Installation $100 (Greater Montreal)
1688 Gustave-Désourdy St., Saint-Hubert, Quebec J4T 1Y6 T. 450 465-2520 F. 450 465-2290 info@centredesoutienentraidants.com www.centredesoutienentraidants.com