CANADIAN DATA CENTRE HOSTING G & INFRASTRUCTURE CLOUD SERVICES S MARKET REPORT



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NBI/Michael Sone Assoc., 2015 Cdn Data Centre Hosting & Infrastructure Cloud Services Report CANADIANN DATA CENTRE HOSTING & INFRASTRUCTURE CLOUD SERVICES MARKET REPORT 2015 EDITION UNAUTHORIZED REPRODUCT TION PROHIBITED

CANADIAN DATA CENTRE HOSTING & INFRASTRUCTURE CLOUD SERVICES MARKET REPORT, 2015 EDITION TABLE OF CONTENTS Section Page ABOUT THIS REPORT... vi SECTION 1 INTRODUCTION & INDUSTRY BACKGROUND... 1 1.1 Introduction... 2 1.2 Industry Background... 3 1.3 Types of Hosting Services... 4 1.4 Drivers of Outsourced Hosting Services... 8 1.5 Data Centre Features... 11 SECTION 2 MARKET OVERVIEW... 15 2.1 2014 Market Highlights... 16 2.2 2015 Market Highlights... 18 2.3 2016-2017 Forecast... 19 2.4 Major Trends... 20 2.4.1 Cloud providers and the Canadian market... 20 2.4.2 Hybrid solutions the gateway to the cloud for large enterprises... 21 2.4.3 Carrier neutral data centres... 22 SECTION 3 MARKET AT A GLANCE... 24 SECTION 4 HOSTING SERVICE PROVIDER PROFILES... 28 4.1 Introduction... 29 4.2 Allstream... 30 4.3 Bell Canada... 39 4.4 CenturyLink... 47 4.5 CGI Group... 57 4.6 Cogeco Peer 1... 63 4.7 Cologix... 75 4.8 Q9 Networks... 86 4.9 Rogers... 95 4.10 SaskTel... 105 4.11 TELUS... 112 4.12 TeraGo... 123

CANADIAN DATA CENTRE HOSTING & INFRASTRUCTURE CLOUD SERVICES MARKET REPORT, 2015 EDITION LIST OF EXHIBITS Exhibit Page Exhibit 2.1 2014 Market Shares... 16 Exhibit 2.2 Forecast 2015 Market Shares... 18 Exhibit 2.3 Industry Revenue, 2013-2017... 19 Canadian Hosting Industry Revenue & Market Shares Exhibit 3.1 Industry Revenue by Hosting Service Provider & Market Shares, 2013-2015... 25 Exhibit 3.2 Industry Revenue by Hosting Segment, 2013-2015... 25 Canadian Hosting Industry Revenue by Segment by Hosting Service Provider Exhibit 3.3 Revenue by Segment by Service Provider, 2013... 26 Exhibit 3.4 Revenue by Segment by Service Provider, 2014... 26 Exhibit 3.5 Revenue by Segment by Service Provider, 2015... 26 Canadian Data Centres by Hosting Service Provider Exhibit 3.6 Industry Revenue by Vertical, 2014... 27 Exhibit 3.7 Data Centre Area (Total, Raised Floor, In Service & Spare) by Hosting Service Provider & Shares as of October 2015... 27 Hosting Service Provider Exhibits Exhibit 4.2 Allstream... 38 4.2.1 Revenue by Hosting Type, 2013-2015 4.2.2 Revenue by Industry, 2014 4.2.3 Data Centre Area by Province, as of October 2015 Exhibit 4.3 Bell Canada... 46 4.3.1 Revenue by Hosting Type, 2013-2015 4.3.2 Revenue by Industry, 2014 4.3.3 Data Centre Area by Province, as of October 2015 Exhibit 4.4 CenturyLink... 56 4.4.1 Revenue by Hosting Type, 2013-2015 4.4.2 Revenue by Industry, 2014 4.4.3 Data Centre Area by Province, as of October 2015

CANADIAN DATA CENTRE HOSTING & INFRASTRUCTURE CLOUD SERVICES MARKET REPORT, 2015 EDITION Exhibit LIST OF EXHIBITS Page Exhibit 4.5 CGI Group... 62 4.5.1 Revenue by Hosting Type, 2013-2015 4.5.2 Revenue by Industry, 2014 4.5.3 Data Centre Area by Province, as of October 2015 Exhibit 4.6 Cogeco Peer 1... 74 4.6.1 Revenue by Hosting Type, 2013-2015 4.6.2 Revenue by Industry, 2014 4.6.3 Data Centre Area by Province, as of October 2015 Exhibit 4.7 Cologix... 85 4.7.1 Revenue by Hosting Type, 2013-2015 4.7.2 Revenue by Industry, 2014 4.7.3 Data Centre Area by Province, as of October 2015 Exhibit 4.8 Q9 Networks... 94 4.8.1 Revenue by Hosting Type, 2013-2015 4.8.2 Revenue by Industry, 2014 4.8.3 Data Centre Area by Province, as of October 2015 Exhibit 4.9 Rogers... 104 4.9.1 Revenue by Hosting Type, 2013-2015 4.9.2 Revenue by Industry, 2014 4.9.3 Data Centre Area by Province, as of October 2015 Exhibit 4.10 SaskTel... 111 4.10.1 Revenue by Hosting Type, 2013-2015 4.10.2 Revenue by Industry, 2014 4.10.3 Data Centre Area by Province, as of October 2015 Exhibit 4.11 TELUS... 122 4.11.1 Revenue by Hosting Type, 2013-2015 4.11.2 Revenue by Industry, 2014 4.11.3 Data Centre Area by Province, as of October 2015 Exhibit 4.12 TeraGo... 131 4.12.1 Revenue by Hosting Type, 2013-2015 4.12.2 Revenue by Industry, 2014 4.12.3 Data Centre Area by Province, as of October 2015

ABOUT THIS REPORT The Canadian Data Centre Hosting & Infrastructure Cloud Services Market Report, 2015 Edition is NBI/Michael Sone Associates' annual examination of the competitive landscape of the Hosted Data Centre Services market in Canada. At over 130 pages and containing 21 exhibits, this report provides a detailed analysis of the development of, and trends driving, the Canadian Data Centre Hosting market. Market size and vendor market shares are presented in terms of revenues and size of data centre (overall, raised floor and capacity) for the period 2013 to 2017. We define the hosting market as out-sourced infrastructure operated in a data centre by a third-party, and segment this market into three areas colocation, shared hosting and managed hosting. This segmentation is used in the exhibits throughout the report. A sub-category of managed hosting is called Infrastructure as a Service (IaaS), one form of cloud computing. This is an arrangement whereby a client outsources the IT equipment required to support its operations, including servers, storage and networking, to a service provider. Much like dedicated managed hosting, the IaaS service provider owns the equipment and is responsible for housing, operating and maintaining it. However, most IaaS services usually permit the dynamic scaling of resources according to the customer's needs, and the customer is typically charged on a per-use basis that is metered by one or more parameters reflecting the consumed computing resources. We include coverage of IaaS services offered by major Canadian telecommunications companies in this report. In-depth profiles of 11 leading hosting service providers active in Canada are provided, examining the company's services, facilities and Canadian hosting revenues. Each profile includes exhibits detailing the company s total and market segment revenues (colocation, shared and managed), and quantifies in terms of square footage the data centre operations by raised floor space, in-service floor space and spare capacity in each province where the company operates as of Q4 2015.

Exhibits for the overall market include industry revenues & market shares, revenue by service provider by market segment, data centre floor area by hosting service provider, overall data centre area by province and total industry revenue by vertical segment. As with all NBI/Michael Sone Associates reports, information has been gathered from primary sources. The information contained in this report is the result of numerous interviews, primarily with the hosting service providers themselves. Please note that reported revenues represent proceeds from the operation of outsourced infrastructure operated in data centre services by vendors active in the Canadian market. These revenues exclude consulting and professional services fees (other than what is required to provide service), such as business process outsourcing. Figures are in Canadian dollars unless otherwise noted. Please also note that in accordance with industry practice, we use the Imperial unit of measure, the square foot, to quantify data centre area. One thousand square feet equals about 93 square meters; a 10,000 square foot data centre is thus about 930 square meters. We also use the units of Watt and VA (Volt-Ampere) interchangeably when discussing data centre power capacities. This implicitly assumes that electrical loads are purely resistive, which may or may not be the case for any specific piece of equipment, system or data centre.