Important Contact Information for your Swisscare Expatriate Health Plan



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& Table of Benefits Epat Plan 2013

Epat Plan 2013 Important Contact Information for your Swisscare Epatriate Health Plan For help in understanding your benefits, questions and general plan guidance, please contact our Member Support Team: +(44) 808 101 3483 +(1) 888 753 1377 email: member-care@integraglobal.com Pre-Authorisations and Claims: Europe: +(44) 1444 444 960 in office hours Asia: +(86) 400 8850 570 in office hours email: integraglobal@lampinsurance.com 24/7 Emergency Medical Assistance or Evacuation: + (45) 3848 9295 or (from within USA) + (1) 800 573 0570 The emergency medical assistance is provided by SOS International Pre-Authorisation Instructions All hospital stays, outpatient surgery, medical transportation (ecept for local emergency transportation) or medical procedures over $500 must be pre-authorised. Pre-authorisations are easy and only take a few minutes of your time. For hospital stays and outpatient surgery, please notify us well in advance so that payment guarantees to hospital can be arranged. For an emergency hospitalisation please notify us within 48 hours of admission. Failure to pre-authorise may result in in a payment reduction of 50%. Europe: +(44) 1444 444 960 in office hours Asia: +(86) 400 8850 570 in office hours email: integraglobal@lampinsurance.com U.S. Claims and Provider Information To find a provider in the US - www.myuhc.com Under 'Links and Tools' Choose: Find physician, laboratory or facility Choose: UnitedHealthcare Options PPO Utilising the UHC Network insures that pre- authorisation procedures are followed. If using hospital or provider outside of UHC Network in the U.S. you or your provider must follow pre-authorisation procedures and contact UnitedHealthcare +(1) 800 718 1293 for pre-authorisation. 1

Epat Plan 2013 Maimum Lifetime Plan Benefit $USD $2,500,000 $2,500,000 Annual Maimum Plan Benefit $USD $1,500,000 $1,500,000 Maimum Lifetime Plan Benefit EUR 2,000,000 2,000,000 Annual Maimum Plan Benefit EUR 1,250,000 1,250,000 Maimum Lifetime Plan Benefit GBP 1,500,000 1,500,000 Annual Maimum Plan Benefit GBP 1,000,000 1,000,000 Hospitalisation Benefits Accommodation Semi-Private Room Semi-Private Room Inpatient treatment, daypatient, operating theatre and recovery room, prescribed medicines, drugs and dressing for inpatient or daypatient treatment Intensive Care Unit Inpatient Ancillary Services including Physical and Occupational Therapy as day-or inpatient Surgeons and anaesthetists fees Inpatient consultation by Specialist Emergency Room Pathology, radiology, and diagnostic tests MRI, CT and PET scans Private Duty Nursing (Lifetime maimum) Skilled Nursing Facility (Lifetime maimum) Home Health Care (Lifetime maimum) Hospice Care Services (Lifetime maimum) $10,000 8,000 6,500 $10,000 8,000 6,500 2

Epat Plan 2013 Emergency Dental Treatment as a result of accident Cancer Treatment Child Accompaniment If the Insured Person is a child under 16 who requires Hospitalisation, We will pay for necessary overnight accommodation for one parent in the same Hospital, or when no such accommodation is available, for necessary bed and breakfast accommodation in a nearby hotel. Pre-approval is necessary. 100% Managed Transplant Program Organ Transplants Maimum Lifetime Tissue Transplants (as part of the overall Organ ma.) Transplant must be pre-certified and approved by us. Failure to comply will result in treatment not being covered by your policy. $500,000 400,000 300,000 $250,000 200,000 150,000 $500,000 400,000 300,000 $250,000 200,000 150,000 Outpatient Benefits Surgery as Outpatient Physician Office Visits & Specialist Fees Diagnostic & Therapeutic Services (as outpatient) Physical Therapy (as outpatient) Occupational Therapy (as outpatient) $75 60 50 policy year ma 30 visits $75 60 50 policy year ma 30 visits $75 60 50 policy year ma 30 visits $75 60 50 policy year ma 30 visits Chiropractic Services Policy Year Maimum for Chiropractic Services Referral letter required from medical physician $750 600 500 $750 600 500 3

Epat Plan 2013 Prescription Program In US (no deductible applies) generic 80% brand generic 80% brand All other countries (ded. applies) Complimentary Medicine Including TCM, Bonesetting, Acupuncture, Herbal Medicine, Homeopathy & Osteopathy $500 400 350 Routine Dental Diagnostic & Preventive Dental Plan Option Available See Dental Option See Dental Option Maternity & Newborn Cover Pregnancy Normal Delivery Complicated Pregnancy Routine Nursery, included under Maternity Benefits as any other treatment including room and board, physician charges and circumcision for males prior to discharge. New Born Cover Included in New Born Cover are Premature Births, Congenital Conditions and Birth Anomalies. New Born Cover is only available for a covered pregnancy $10,000 7,500 6,500 $12,000 8,500 8,000 $25,000 20,000 15,000 4

Epat Plan 2013 Wellness & Routine Services Adults $500 400 300 $500 400 300 Routine physical eams in connection with overall health and wellbeing. Pap Smear Mammograms Ages 35-39 one baseline eam Ages 40-49 one eam every one or two years for asymptomatic women, but no sooner than two years after baseline Age 50 & over one eam annually Any age whenever prescribed by a physician Prostrate Cancer Screening One test per policy year for males age 50 or over Immunizations & Vaccinations Child(ren) Maimum per policy year birth to age 12 months Maimum per policy year 13 months and over Routine medical eams and immunizations & vaccinations $300 275 225 $200 150 125 100% Child Preventive Care Services 100% Hearing Tests 100% 6 month waiting period applies to all Wellness Benefits but waits are waved for policies that are paid annually. Overall Wellness Benefit Maimums apply to all routine and wellness benefits for Adults and Children. Vision Care Cover 100% 100% Maimum per 24 month period 6 month waiting period applies to Vision Care Cover but waits are waved for policies that are paid annually. $300 275 225 $300 275 225 5

Epat Plan 2013 Emergency Evacuation, Repatriation and Ambulance Services Medical Evacuation & Assistance 100% 100% 24/7 Emergency Medical - Assistance Hotline Repatriation of Mortal Remains 100% 100% Family Emergency Travel Repatriation Accompaniment 100% $2,500 1,750 1,500 Medical Concierge Services ehealth Records Account Mental Health Benefits Lifetime Maimum for Mental Health Benefits (inpatient & outpatient) Policy Year Mental Illness, Maimum (Out-of-Hospital)* 15 visits $25,000 20,000 15,000 $2,500 2,000 1,500 per policy year $25,000 20,000 15,000 $2,500 2,000 1,500 per policy year Lifetime Mental Illness, Maimum Per Insured (In-Hospital) Lifetime Maimum for Mental Health Benefits (Out-of-Hospital) 60 days 60 days 80 visits 80 visits Mental Health Benefits do not count towards Out-of-Pocket Maimum Accidental Death & Dismemberment Also available as an optional benefit on all plans HIV/AIDS Treatment Lifetime Maimum $25,000 20,000 15,000 $25,000 20,000 15,000 6

Epat Plan 2013 Durable Medical Equipment Lifetime Maimum $15,000 12,000 10,000 $15,000 12,000 10,000 Chronic Conditions Chronic conditions are treated like any other condition under the Policy. Pre-Eisting Conditions Annual Maimum Plan Benefit Lifetime Maimum Pre-eisting Conditions must be declared upon enrollment and if accepted are covered after a 12-month waiting period and subject to maimums above unless otherwise stated on your Certificate of Insurance. $5,000 4,000 3,000 $50,000 40,000 30,000 $5,000 4,000 3,000 $50,000 40,000 30,000 Deductible Options Individual Deductible Family Deductible and Deductible Options are: USD: $200, $500, $1,000, $5,000, Euro: 150, 400, 750, 4,000, GBP: 125, 300, 650, 3,000. Out of Pocket Maimum Individual $1,000 750 650 $1,000 750 650 An out of pocket maimum is protection for you against high medical costs from your benefits which are listed at. The 10% that you pay yourself is your out of pocket epenses. Once your out of pocket costs equal the maimum indicated, your benefits that were at are switched to 100% for the remainder of the policy year (unless where indicated). For Premium Plans out of pocket while technically possible is not practical due to the 100%. The only area where a maimum out of pocket could be reached is in the US prescriptions for brand name drugs. All other qualified benefits are at 100%. Out of Pocket Maimum Family $3,000 2,250 2000 $3,000 2,250 2000 Functions just like the individual out of pocket ecept this is protection for the entire family. If the family out of pocket maimum is reached regardless of whether the individual out of pocket limit is reached the entire family under cover has their benefits switched to 100% for the remainder of the policy year (unless where indicated). For Premium Plans out of pocket while technically possible is not practical due to the 100%. The only area where a maimum out of pocket could be reached is in the US prescriptions for brand name drugs. All other qualified benefits are at 100%. 7

Epat Plan 2013 Geographical Cover Region Options Cover Region 1 - Worldwide including U.S. and Canada and their territories For Cover Region 1 - please note that benefits listed above are only applicable when using our Preferred Provider Network - UHC. The UHC Network is one of the largest in the U.S. with over 650,000 medical providers. Benefits outside of network are reduced to 70% and co-insurance does not count toward out of pocket ma. Please note that Cover Region 1 is limited to 180 days in the U.S. in any 12 month period. If you are returning to the U.S. 12-month Bridge Cover is available for Cover Region 1 members only and request must be made prior to returning to the U.S. Bridge Cover Premiums are 185% of standard published rates. Cover Region 2 - Worldwide but ecluding U.S. and Canada and their territories Cover Region 2 - does not include any cover for U.S. and Canada and their territories. Dental Plan Option Plan Features Individual Deductible Family Deductible $50 40 30 $150 125 100 $50 40 30 $150 125 100 Class I Epenses no deductible applies Diagnostic - General Preventive Class II Epenses Restorative (Basic); Endodontics; Periodontics; Prosthodontics - Removable (Maintenance; Fied Bridge (Maintenance); Oral Surgery Class III Epenses Restorative (Major); Endodontics; Prosthodontics - Removable (Installation); Fied Bridge (Installation) Orthodontic and Class III services are available after 6 months of continuous enrollment in the Dental Plan. Orthodontic services are only available for children under 18 years of age. 100% 100% 80% 80% 50% 50% Policy Year Maimum (per Insured Person) Orthodontic Lifetime Maimum $1,500 1,200 1,000 $1,500 1,200 1,000 $1,500 1,200 1,000 $1,500 1,200 1,000 8

Epat Plan 2013 Accidental Death and Dismemberment (AD&D) Option In the event of an Accidental Death or Dismemberment of the Primary Insured the Insurer pays a lump sum benefit equal to the Principal Sum subject to a Maimum benefit multiplied by a percentage as shown below. loss of life 100% 100% loss of sight of both eyes 100% 100% loss of both hands or arms 100% 100% loss of both feet or both legs 100% 100% loss of one arm and one leg 100% 100% loss of sight of one eye 50% 50% loss of one foot or one leg 50% 50% loss of one hand or arm 50% 50% N.B. Benefits cannot eceed 2 times annual salary. See rate sheet for benefit sums available. 9

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