NetAcad Student Talent Initiatives + Cisco Certification = Student Success!

NetAcad Student Talent Initiatives + Cisco Certification = Student Success! John Bjerke Area Academy Manager Western US June, 2014

To Our Cisco Networking Academy Instructors Thank you for your continued dedication and commitment to NetAcad! You are the Heroes & Heroines of "positive change." Enjoy the conference! 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Certifications CompTIA A+ CCENT CCNA Routing and Switching CCNA Security CCNP IT Essentials CCNA Routing and CCNA Switching Discovery (Courses 1 & 2) CCNA Routing and Switching CCNA Security CCNP Student Networking Knowledge and Skills 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

Cisco Certified Entry Networking Technician (CCENT) Validates skills in job roles including: Help Desk Technician Entry-Level Technical Support Network Administrator Facilitates installation, operation, configuration, verification and trouble-shooting of a basic IP network Confirms the knowledge of networking fundamentals including routing and switching, basic security, wireless and WAN concepts Exams needed for certification: ICND1 Tangible, first step towards CCNA Routing and Switching, Security, Wireless, Voice and Service Provider Operations No prerequisites 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) Validates skills in job roles including: Network Technician Network Support or Systems Engineer Network Engineer Facilitates configuration, implementation, verification, trouble-shooting and maintenance of a multisite enterprise network Can implement a small switched and routed network and verify WAN links Exams needed for certification: ICND1 and ICND2 or CCNA Composite No prerequisites 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Cisco Certified Network Associate Security (CCNA Security) Validates skills in job roles including: Network Security Support Engineer Security Administrator Network Security Specialist Facilitates installation, monitoring, and troubleshooting of Cisco security technologies Confirms ability to implement security policies and mitigates risk in networks Exams needed for certification: ICOM CCENT, CCNA Routing and Switching or any CCIE can act as a prerequisite. 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Cisco Certified Network Professional (CCNP) Aligned to job roles such as: Network Technician Network Support or Systems Engineer Network Engineer Validates ability to plan, implement, verify, and troubleshoot local and wide-area networks. Works collaboratively with specialists on advanced security, voice, wireless, and video. Exams needed for certification: TSHOOT ROUTE SWITCH CCNA Routing and Switching is a prerequisite. 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Networking: A Top Technical Skill in Demand Today and Tomorrow 2 nd Fastest Growing occupation in U.S. (Networking) 20% Job Growth Projected in U.S. by 2018 96,600 New Positions To be added in U.S. by 2020 *U.S. Bureau of Labor Statistics, 2010 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

Networking Skills Market Opportunity Robert Half Survey of 1,600 CIOs in North America (2012) How challenging is it to find skilled IT professionals? Somewhat to very challenging: 65% Professional firms are looking right now for: Systems and networking engineers Credentials in greatest demand: Cisco certifications: CCNA, CCIE Top technical skills in demand: Network administration No. 1 at 64% *Robert Half Technology Survey of U.S. Tech Salaries, 2013 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

Faster Problem Resolution (76% agree) Reduced Network Downtime (70% agree) Increased Client Satisfaction (61% agree) More Successful and Timely IT Projects (72% agree) Cisco primary research: 2013 Perceived Value of Cisco Certifications by Employers 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

More than 70 percent of employees who took certification training reported seeing gains in on-the-job effectiveness. 100% 75% Percent of Employees 50% 70% 25% 0% Agree on Job Effectiveness *Source: 2013 IT Skills and Salary Report, Global Knowledge and Windows IT Pro 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

66 percent of managers believe that certifications improve the overall level of service and support offered to IT end users and customers.* 100% 75% Percent of Managers 50% 66% 25% 0% Agree on Performance Improvement *Source: IDC, "Impact of Training: Functional Excellence Leads to Operational Productivity," Doc# 215762, December 2008 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

Productivity, Performance, Increased Customer Satisfaction: The right skills to ease deployment, use products to their fullest, and get the most out of the IT investment. Organizations with 60 percent of certified team members certified performed above the average of all organizations.* 75 percent say certifications are important to team performance.* Increased Customer Satisfaction: IT training increases customer satisfaction. Trained workers know how to solve problems more quickly and with a greater success rate. *Source: IDC, "Impact of Training: Functional Excellence Leads to Operational Productivity," Doc# 215762, December 2008 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

Lower Costs: Skills to efficiently handle issues that arise. Less downtime equals lower costs. Unscheduled downtime was about 20 percent lower at organizations with more certified IT staff.* Organizations with higher concentrations of certified staff spent about 30 percent less on external support for network security activities. Better Return on Investments: 92 percent of employers find their employees more effective after certification.** Talent Attraction and Retention *Source: IDC, "Impact of Training: Functional Excellence Leads to Operational Productivity," Doc# 215762, December 2008, ** Global Knowledge/Tech Republic IT Skills and Salary Report, 2012 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

Benefits of Training and Certifications for Employees Differentiation and Credibility at Company and in Market: Develop new skills Improve chances of being hired Increase value to employers Improve potential salary 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

Cisco Certifications Can Boost Salaries 5 to 9 Percent Cisco certified professionals can realize premiums in salary 5 to 9 percent higher than non-certified professionals.* Salary premium for Cisco network administrators = +9%** *Global Knowledge/Tech Republic 2012 IT Salary and Skills Survey, www.globalknowledge.com, CareerBuilder Survey for Cisco, 2011 ** Robert Half Survey of 1600 CIOS, 2012 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

Cisco Certification Salaries 2014 April, 2014

Mean and Median U.S. Salaries for Cisco Certification CCIE Routing and Switching $121,929 $120,000 CCDP $100,140 $110,802 CCDA CCNP $95,602 $90,000 $90,832 $86,000 Mean Median CCNA Routing and Switching $81,308 $79,749 CCENT $71,482 $70,000 $0 $20,000$40,000$60,000$80,000$100,000$120,000$140,000 *2013 Global Knowledge/Windows IT Pro IT Salary and Skills Survey 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

Steps to Opportunity Development and Career Opportunities - Mentoring/Internships - Job Interviews Cisco Live Dream Team - Exclusivity and Development - Exposure to potential future employers (Cisco, Customers, Partners) - Exposure in school / community Skills Competitions - Development - Showcase expertise - Exposure Academy Course - Knowledge and Skills - Experience - Opportunities and Connections 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

Employment Programs LinkedIn Premier Talent Group Cisco PACT Cisco LIVE Skills Competitions NetAcad Advantage & Cisco Partner Talent Network 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

Career and job info for academy students and alumni ICT job opportunities Gathers job postings from top sites (Monster, etc.) Creating resumes Interview tips and insights Certification guidelines Stories from students and hiring managers Resources for Girls in ICT 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

https://www.netacad.com/web/netacad-%20advantage/prepare- for-work/videos-and-webhttps://www.netacad.com/web/netacad- %20advantage/prepare-for-work/videos-and-webinarsinars Register through NetSpace and gain access to view upcoming webinars, access the full library of webinar recordings, join discussions with speakers and other participants, as well as receive important updates Non-NetAcad students can register on www.netacadadvantage.com 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

A bridge between Cisco Partners and a pipeline of IT talent. Led by Cisco Channel Partners Engaging with Cisco Academy Schools Connect with local academies Invest in students and program with development opportunities Agree to work with Channel Partners Respond with input and access to students 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

Channel Partners Access to academy community (i.e. job posts) Regional webinars Quarterly newsletter Builds ICT Talent Pipeline (#1 concern for them) Contributes to local workforce development and economy Establishes social responsibility recognition for partners Academies Connection to local business community Contributes to value and relevance of program Enables student experiences beyond the classroom Prepares students to be career-ready Connects students to hiring channels 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

Joshua Chin, Executive Director, Net-Force James Kerr, Instructor, Chaffey College Paul Edge, Vice President Service Delivery- Professional, Managed, and Cloud Services, SigmaNet Jose R. Gonzalez Information Technology Division- Project Manager, LAUSD Darren Smith, Talent Acquisition Manager, Nexus IS 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34

Introductions: 90 second background on your organization and your role What is the current labor market like overall and, what does the employment market looks like for employees with networking skills? Discuss the different ICT job roles recently available in your org, and/or the networking/ict opps you re seeing in the marketplace What does your organization look for when hiring? Do you provide internships, or entry level jobs, job shadowing, other? Is it important for candidates to have certification? What is the value of Cisco, and other certification in the marketplace? Questions from audience 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35

Thank you.