UF Student Health Care Center



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Building a Healthy Foundation for The Gator Nation UF Student Health Care Center Providing the Services Students, Faculty & Staff Need to Stay Healthy!

Welcome Aboard! Thank you for choosing to enrich your education at the Student Health Care Center (SHCC)! Following is some basic information. The SHCC is accredited by: Accreditation Association for Ambulatory Health Care (AAAHC) College of American Pathologists (CAP) The SHCC is an institutional member of: American College Health Association (ACHA)

Who We Are The SHCC is a primarily appointment-based outpatient center serving University of Florida students, faculty and staff. MDs, PAs, ARNPs, RNs and many other health specialists make up our 200+ staff. (MDs are also faculty in the College of Medicine.) In addition to primary care, we provide: Specialty services (main campus) Occupational medicine services (SHCC@Shands) Workers comp services (Team F)

Where We re Located The SHCC has one main location and multiple satellite locations. Regular hours are M-F, 8a-5p in fall/spring (with some areas open Sun, 12-4p) and M-F, 8a-4:30p in summer. Check http://shcc.ufl.edu for current hours and breaks. Main campus: 1 Fletcher Drive SHCC@Shands Primary care and Occ. Med.: Health Science Center, Dental Towers, Room D2-49 SHCC@Corry Village Massage: Corry Circle, Bldg. 278, Apt. 12 (near Lake Alice)

What We Do General Medical Care/Primary Care Students assigned to 1 of 6 medical teams after beginning classes BONUS: Students see the same faces throughout college, providing important continuity of care Most basic office visits are covered by the tuition-included student health fee Acute care and trauma walk-ins (Team E) Ancillary Services Pharmacy, including retail store of health and beauty items and snacks Radiology/EKG Laboratory

What We Do Women s Clinic Pap smears, pelvic exams Breast exams, self-examination how-to STD/STI testing Counseling on: women s health issues, contraceptive options, sexual health Pregnancy testing, outside referrals HERE FOR THE GUYS, TOO! Testicular exam info. and more Nutrition Services FREE nutrition counseling with our registered dietician Assessment, nutrition recommendations and follow-up Gator Grub cookbook for busy student lifestyles Locations of local farmers markets

What We Do Special Clinics Allergy injection therapy Immunizations Flu shots Typically FREE for students Travel counseling and vaccinations Dermatology Consultations/procedures for a variety of skin concerns, including acne, warts, etc. FREE mole screening/sun damage education by appt. in fall/spring

What We Do Sports Medicine Students can see trained sports medicine physicians by appt. No out-of-pocket charge for evaluations! Charges assessed for things like X-rays, medical equipment and physical therapy Physical Therapy Students can see trained physical therapists by appt. with referral Therapy available for short-term care of acute injuries

What We Do Alternative Therapies at SHCC@CorryVillage Medical massage with referral Wellness massage: Also available to faculty and staff! Spa treatments Ergonomic education Stress reduction techniques

Dress Code We take pride in what we do! By dressing appropriately for your area, you reflect positively on the SHCC. Medical teams: Scrubs or business casual attire with closed-toe shoes Other areas: Business casual attire Jeans allowed on Fridays and some special occasions ONLY Questions? Ask your preceptor.

Confidentiality The SHCC follows the highest standards when it comes to keeping patient information confidential. Please make sure you are following these guidelines as well. Remember the confidentiality agreement Review the Notice of Privacy Practices Review the trainee manual for more information Questions? Ask your preceptor.

Phone System All SHCC phones are monitored by a computer system. Please make sure you are using them appropriately. Find internal SHCC dept. extensions list here: R drive SHCC Employee - Phone Lists SHCC VOIP Phone List.xlsx 5-digit UF numbers may be entered directly Enter 9 first for an outside line DO NOT DIAL 411! Questions? Ask your preceptor.

Computer Use The SHCC uses the PyraMED Electronic Health Record (EHR) system. Please ask your preceptor about appropriate use of this system. Everyone is required to follow the university s Acceptable Use of Information Technology Resources policy: http://www.it.ufl.edu/policies/aupolicy.html Questions? Ask your preceptor.

Computer Use To access the EHR system: USERNAME: (your GatorLink ID) PASSWORD: (provided by IT staff) You MUST change your password as soon as you log on. You preceptor will train you on the EHR system. Questions? Ask your preceptor.

Computer Assistance If in doubt when it comes to something computer-related, contact the SHCC IT Department Help Desk: 273-4530 Helpful tips: Save ONLY to network drives, NOT the C drive; network drives are backed up every night Always use safe e-mail practices when checking from an off-site location: https://webmail.ufl.edu/ Questions? Ask your preceptor.

Customer Service Is No. 1 A positive attitude shows our customers that we care! Whether working with patients, SHCC employees, other UF departments or the community, please always strive to provide service with a smile. Welcome to the SHCC! We re happy to have you. Want more detailed information? Review the trainee manual.

Additional Information Health-related Campus Resources: Counseling & Wellness Center http://www.counseling.ufl.edu/cwc Dental services: UF College of Dentistry Phone: (352) 273-7950 / (800) 633-3953 http://www.dental.ufl.edu/patients Employee Assist. Program (EAP) http://eap.ufl.edu GatorWell Health Promotion http://gatorwell.ufsa.ufl.edu/ Healthy Gators http://healthygators.ufsa.ufl.edu/ Eye exams/glasses/contacts: UF Department of Ophthalmology Phone: (352) 273-7080 http://www.eye.ufl.edu