Socialising the PMO. The PMO as a builder of P3M communities Thursday 22 nd October 2015 Holborn Bars, London Thursday 22 nd October 2015
pg. 1 Dear delegate Welcome to our Autumn Conference. We hope you have a great day here with us at Holborn Bars in London and benefit from the wealth of varied sessions on offer; picking up new information and knowledge and extending your professional network. This year s conference is a particularly special one as we celebrate 15 years of the PMO SIG we re delighted that you can join us to toast many more years of success. Feel free to get involved with online conversations on Twitter using #APMsocialPMO We d like to thank Gower Publishing for sharing details for how to join their free trial of GpmFirst with our conference delegates. After the conference we ll ask for your feedback in the usual format (online survey), so please do share your comments with us after today. We hope you enjoy the conference APM PMO SIG Committee Keep in touch with the PMO SIG: @PMOSIGUK www.apm.org.uk/group/apm-pmo-specific-interest-group
pg. 2 Contents Welcome letter from the PMO SIG committee.. pg 1 Conference agenda. pg 3 Note paper and slide handouts for presentations pg 4 9 Note paper and slide handouts for workshops.. pg 10 14 Note paper for presentations (continued). pg 15 Our speakers and partners pg 16 18 Conference workshop details. pg 19 20 APM Competence Framework pg 21 Free trial of Microsoft Project (Wellingtone) pg 22 PMO SIG committee.. pg 23
pg. 3 Conference agenda Time Session title Speaker/facilitator 09:00 Registration, networking and refreshments 09:30 Welcome, ice-breaker (& first podcast) PMO SIG committee (& Peter Taylor) 09:50 Gower and social learning Jonathan Norman, Gower 10:20 Social brain science Carole Osterweil, OMQ Consulting 11:05 Break (& second podcast) (Peter Taylor) 11:20 Social PMO Kev, HMG 11:50 Parish notices PMO SIG committee 12:00 Live or Die: the reality of going social Jonnie Jensen, Live+Social 12:45 Lunch 13:45 Social tooling Andy Blatchford, Microsoft 14:15 Social learning & networking Various 16:15 Virtual working and organisation - using Qube and papershow Eddie Obeng, Pentacle Business School 17:15 Close (& third podcast) PMO SIG committee (& Peter Taylor) 17:30 PMO SIG birthday drinks reception
pg. 4 Gower and social learning Jonathan Norman, Gower Publishing Notes
pg. 5 Social brain science Carole Osterweil, OMQ Consulting Notes
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pg. 7 Social PMO Kev, HMG Notes.
pg. 8 Live or die: the reality of going social Jonnie Jensen, Live+Social Notes.
pg. 9 Social tooling Andy Blatchford, Microsoft Notes.
pg. 10 Social learning workshops Notes PMO 101: Socialising the P Barry Miller, APM Programme Management SIG
Social Communities Elisabeth Goodman & Simon Williams, APM Enabling Change SIG pg. 11
pg. 12 Social PMO Challenges Kev, HMG Social Software Baz Khinda, Wellingtone
pg. 13 Social Methods - Hannah Burgess, p3m global PMO: The Social Future Merv Wyeth, APM Benefits Management SIG
pg. 14 The Social Brain Carole Osterweil, OMQ Consulting
pg. 15 Virtual working and organisation Eddie Obeng, Pentacle Virtual Business School Notes
pg. 16 Our speakers and partners Professor Eddie Obeng Founder of Pentacle the Virtual Business School and Professor at the School of Entrepreneurship and Innovation at Henley Business School. Educator, Author, Innovator. Professor Obeng is a British educator who is recognized for his success as a motivational speaker, innovator and author. He created the concept of the World After Midnight and the practice of 'New World Management celebrated in his very popular TED Global talk "How to survive in a world which changes faster than you can learn"; a recurring theme in many of his speeches. In addition to founding Pentacle, the world s first virtual business school, and establishing QUBE, the world s best 3D learning environment, he is also a professor at the School of Entrepreneurship and Innovation at Henley Business School. Eddie is the author of nine books, all of which focus on business strategy, adapting for change, leadership, innovation and organization. Eddie Obeng offers insights into the most effective ways to adapt to address the rapidly-changing environments in business, society and culture today. Jonathan Norman Jonathan is Publisher at Gower Publishing where he is responsible; amongst other things, for working with over 200 authors to develop the changing programme of over 120 books on projects, programmes and portfolios. During his 25 years at Gower, Jonathan has developed books, metrics and questionnaires as well as training resource products including games, activities and videos. He is currently leading the development of GpmFirst; a subscription-based community of practice that is designed to facilitate learning, sharing and collaboration in the context of projects, programmes and their management. Presentation: "Gower and Social Learning" How effectively you share ideas and experiences goes to the heart of whether you can create communities successfully. The idea of social learning requires information systems that allow community members to access find and make sense of the knowledge that they need. Jonathan Norman s presentation explains how the design of the Gower community of practice has tackled the question of how you encourage people to take part in social learning and how do you make sure they get what they need when they need it. Jonnie Jensen Jonnie is a digital coach, social strategist and founder of social business agency Live + Social. His work has involved the internet, mobile and all things digital since 1999. This work helped him recognise that social media was going to transform the way we communicate and operate in business, as well as our personal lives. Since 2007 Jonnie has been consulting and training companies and individuals in the use of social media. Live + Social provides content marketing, social media and lead generation services to large b2b companies. His breadth of experience gives him a great deal of relatedness to businesses of all sizes and sectors. Jonnie prides himself on helping businesses understand and utilise social media across their entire business, from boardroom to reception. Presentation: "Live or Die - what is the reality of going social?"
pg. 17 Carole Osterweil Carole is a consultant and trusted advisor to directors and project delivery teams who want to improve productivity, increase confidence in their ability to deliver and, dare she say it, reduce stress. She believes successful project delivery cannot be separated from leadership what we say, what we do and how we conduct ourselves on a daily basis. Carole's CV includes project and programme management in the NHS, IT and pharmaceutical sectors and over 15 years as an educator and accredited coach at Ashridge Business School. Carole began life as a technologist before becoming an MBA and training in psychology. She now leads the APM s research to develop a tool to improve project productivity by addressing the tricky people issues. She has also coauthored Coaching in the Project Environment for APM. Workshop: The Social Brain Peter Taylor Peter is a PMO expert currently leading a Global PMO, with 200 project managers acting as custodians for nearly 3,000 projects around the world, for Kronos Inc. - a billion dollar software organisation delivering workforce management solutions, he is also the author of the number one, best-selling project management book The Lazy Project Manager, along with many other books on project leadership, PMO development, project marketing, project challenges and executive sponsorship as well as the new Gower publication The Social Project Manager. In the last 4 years Peter has delivered over 200 lectures around the world in over 25 countries and has been described as "perhaps the most entertaining and inspiring speaker in the project management world today" unfortunately we don t have Peter with us in the flesh but you will be able to pre-order his new book The Social Project Manager at the conference and be inspired by his video podcast. More information can be found at www.thelazyprojectmanager.com and through his free podcasts in itunes. Andy Blatchford Andy Blatchford from Microsoft will join us to talk about 'Social Tooling'. Andy was one of the early employees in Yammer Europe and has led engagements into the some of the largest organisations in Western Europe. Passionate about helping people understand how collaboration tools play a key role in the agility of organizations, deliver measureable business value and the efficiency they can drive. Andy is now responsible for Yammer and SharePoint product management within the UK.
pg. 18 Biggerplate Biggerplate.com is the world's leading resource for mind mapping software templates and examples, providing extensive free resources for project managers using popular mind mapping software. Biggerplate will be creating mind maps of the sessions at the conference throughout the day, providing delegates with an opportunity to meet the team. You can learn more about Biggerplate here. p3m global p3m global is a specialist project, programme and portfolio management consultancy, focused on empowering our clients to realise successful change and deliver on their promises. p3m global is wellestablished and is one of the most highly accredited training organisations globally. As well as being an APM Accredited Provider, p3m global also offer AXELOS, PMI and APMG accredited training courses. You can learn more about p3m global here. Workshop: Social Methods HMG Kev has worked in the Civil Service for 32 years. Throughout his career he has worked in a number of delivery and business change roles including: setting up an in-house PMO in the mid-90s running a large records and information management business change programme acting as change manager responsible for leading all change aspects for the relocation of a large IT department. Kev s current role, as a senior manager, is Head of P3M and Systems Engineering (delivery professions for a large UK Government Department). One of his particular areas of focus is the development of a new blended PMO model that successfully integrates civil servants into a commercially led service. Workshop: Social PMO Challenges Wellingtone Project Management will be joining us and providing an insight into how technology enables social working. They are a specialist project management company based in Windsor, Berkshire who work with clients across the UK and internationally. Their goal is to work as a partner with their clients to maximise the likelihood of project, programme, and portfolio success. Wellingtone will be facilitating our Social Software workshop, providing you with an opportunity to meet the team. You can learn more about Wellingtone here. Workshop: Social Software
pg. 19 Workshop details PMO 101: Socialising the 'P' The PMO SIG have been working to define a PMO 101 series to support the recent release of the PMO roles in the new APM Competence Framework, and what these roles mean to existing PMO people. This workshop, facilitated by the APM Programme Management SIG, will give delegates an opportunity to: share their knowledge of project, programme, and portfolio management offices learn from their peers working in those same offices enable the culture aspect of the PMO 101 work which will be utilised by the PMO SIG throughout the months following the conference as a knowledge management and research exercise. Social Software Understanding the way PMOs' work has changed over the years the need to have the ability to share and obtain knowledge at a rapid pace is driving the way that software houses develop their products. This workshop, facilitated by Wellingtone Project Management, will give delegates an opportunity to explore how the social working trend has affected traditional needs and requirements to cope with the 21st Century and beyond. Social Methods Methodologies and frameworks provide a lot of the grounding for the structure of a PMO, and the roles and responsibilities therein. This workshop will provide delegates with an opportunity to understand and provide their experiences of the customisation that is needed in the modern world to accommodate the social mind-set without compromising the discipline and governance of P3 environments. Social PMO Challenges Social working removes hierarchy and provides a less formal structure in the workplace. Although very effective for collaboration and knowledge sharing, it can also bring with it the challenges that accompany removal of process and discipline. Earlier in the day, the real PMO journey presentation will give a real view of the challenges and successes of a PMO working this way, and this follow-on workshop
pg. 20 will give delegates an opportunity to share experiences and learn which approaches have worked well when faced with adversity. The Social Brain How we respond to change differs from person to person because of how our brains are hard-wired. PMOs inherently change people s lives day to day, and because of that they face challenge, scrutiny (and sometimes negativity) towards the discipline and governance that comes with establishing a PMO of any kind. During the morning at this event, Carole Osterweil will take some time to explain how our brains deal with change and why people react the way they sometimes do; as a follow-on this workshop - facilitated by Carole herself - will give delegates an opportunity to discuss this topic in more detail, learn some tips and tricks on how to influence and support those around them. Following the conference, a follow-on event will be made available to delegates of this conference at a special price - those who wish to delve further in to the psyche will be able to register their interest at this Socialising the PMO conference. Social Communities Building project, programme, and portfolio communities to enable change is a different experience in every instance the needs and approaches can take on many forms dependant on the industry, the role of the PMO, and even the people who need to be engaged. Although there is no one size fits all (a bit like PMO), there are some key areas that can help the successful implementation of a change community in the workplace. This workshop (facilitated by the APM Enabling Change SIG) will give delegates an opportunity to share their experiences and bring together a view of the critical enablers to community building. PMO: The Social Future This conference celebrates the journey that PMO has lived through and the future that the industry continues to build for it. Given the inclusion of PMO in the newly refreshed APM Competence Framework, and the more social needs of its customers; this workshop, facilitated by the APM Benefits Management SIG, will ask delegates to consider the future of the PMO as an industry. How might changes to culture, information sharing, technology, and other external factors affect the development of PMO in the next 5, 10, or even 15 years?
pg. 21 APM Competence Framework The new APM Competence Framework 2nd edition, released in June 2015, describes APM's new view of the competences necessary for effective project, programme, portfolio management and PMO in today's environment and in our view of the future needs of the profession. It has been created by professionals for professionals and it provides a common reference for all organisations and individuals engaged in project activities regardless of their size, sector or geographic location. It has been developed through a robust and thorough consultation process, and has been fully approved by the relevant APM technical assurance groups. You can have confidence that it s been developed based on cutting edge thinking with input from industry experts. Find out more: http://www.apm.org.uk/content/about-framework Project professionals: https://www.apm.org.uk/content/competence-framework-individuals Organisations: https://www.apm.org.uk/content/competence-framework-organisations Training providers: https://www.apm.org.uk/content/competence-framework-training-providers Key features and benefits at a glance: A modern framework to use as it is or easily adapt and integrate it into your existing frameworks Simplified format that s easier to use and assess yourself and your organisation against Number of competences streamlined from 47 to 27, removing duplication Scope extended to cover more roles including project management, programme management, portfolio management and PMO 14 new role profiles developed to allow professionals to measure their skills, knowledge and professional needs against specific roles and competencies. Now you can marry the skills you have to the skills you require.
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pg. 23 The PMO SIG Committee Emma Arnaz-Pemberton Chair Chris Mills Secretary Eileen Roden PMO authority Barrie Andrew Committee member Gary Mitchell Committee member Liliana Cadau Committee member Mike Belch Committee member Marisa Silva Committee member
pg. 24 Simon George Committee member Tony Burgess Committee member