WELCOMING REMARKS EN. K. YOGEESVARAN, DEPUTY DIRECTOR GENERAL EPU SOFTWARE TESTING STRAIGHT TALK 2012 ORCHID BALLROOM, PARK ROYAL HOTEL, KUALA LUMPUR 27 NOVEMBER 2012 Thank you Master of Ceremony Yang Berhormat Dato S.K. Devamany, Deputy Minister in the Prime Minister s Department Yang Berusaha Puan Mastura Abu Samah, President, Malaysian Software Testing Board (MSTB) Yang Berusaha Puan Azizah Hamzah, Director K- Economy Section, Economic Planning Unit Yang Berusaha En. Shaharul Sadri Alwi, Director, Accreditation Division, Standards Malaysia MSTB Board Members Learned Speakers Distinguished Guests Ladies and Gentlemen 1
Salam 1Malaysia and a very good morning to all. Thank you YB Dato' Devamany for being with us today to officiate the Software Testing Straight Talk 2012. It is our pleasure and honour to have you at this seminar. I would also like to thank the organising committee for giving me the opportunity to welcome you to STST 2012 Seminar of Software Testing. Ladies and gentlemen, Some of you may recall that this event was first introduced in 2010 with the primary purpose to engage the stakeholders of Malaysia's software testing industry and as we go about the various programmes and activities under the Malaysia Software Testing Hub (MSTH) initiative. It was a direct response to pertinent 2
points raised by international software testing experts during the SOFTEC 2010 conference. It is good to see that this event continues into its third year and with better participation from the public sector, industry and academia. Allow me to briefly go back into history... MSTH was rolled out in 2009 as an economic development programme to catalyse software testing as one of the country s New Source of Growth. The ultimate goal of MSTH is to establish a sustainable software testing ecosystem and transform Malaysia into a preferred destination for outsourced software testing services. [Slide 1] In line with the approach in the New Economic Model where private sector is to take the lead in the national economic development initiatives, EPU is playing the support role in MSTH while MSTB, as representative of 3
the private sector, leads the planning and implementations of various programmes and activities. [Slide 2] This is indeed a busy slide... reflecting the many activities that need to be done in parallel to achieve the goal. The programmes, in totality, cut across all sectors - the public, industry and academia. That makes all of us here stakeholders in realising the MSTH. [Slide 3] As stakeholders, we are certainly the ultimate beneficiaries for success of the MSTH. At the same time, we also have roles to play to support and facilitate the teams on the ground to ensure success of the initiative. This is the reason why your participation in this forum is crucial for the success of MSTH as your comments and input at the breakout sessions later today will help us chart the course as we move forward. 4
On this note, I thank you for 'investing' your precious time to join this forum. Your participation is very much appreciated. Ladies and gentlemen, The MSTH initiative is now in its third year and we have made significant progress over the period in our efforts to put in place the core components required to realise the ecosystem. [Slide 4] These 'enablers' must be developed in tandem to ensure sustainability, explaining the concurrency of the programmes and activities that we are currently running. [Slide 5] Nevertheless, there is still a long way to go and it is important to note that these positive interventions and 5
development programmes alone will not guarantee success without stakeholders participation. [Slides 6-10, rapid change] I was at the closing of last year's STST where more than 20 recommendations were compiled from the workgroup discussions. I am happy to note that many of these recommendations have been incorporated into MSTH programmes over the last one year. Ladies and gentlemen, The landscape of Public Sector's software procurement is changing. Much greater emphasis is going to be put on Software Quality Assurance (SQA) and for purchases that include software this will include independent testing by qualified and approved third parties. A revision of the Procurement Guidelines for the Public Sector is near completion. The changes are being 6
finalised as we speak, and the updated guidelines are expected to be released in 2013. For the Public Sector, the new guidelines will put a mechanism in place to encourage that software or systems being purchased or deployed are of adequate levels of quality, thus reducing the risks of project failures. Consequently, this will significantly increase the demand for independent software testing services. With Government one of the largest buyer of IT systems and solutions, the impact to the market will be significant. This inevitably will bring about major new opportunities for the providers of testing services and Malaysian companies should prepare themselves from now to ensure that they are in a position to capitalise on these emerging opportunities. 7
On this note, MSTB as the implementer of MSTH is working out a comprehensive programme to establish the MSTH Cluster of companies - a select group of Malaysian companies specialising in the provision of software testing services. The programme is expected to include incentives and schemes to assist selected companies to ramp up their competency and capability to the levels required for 'certification' as an approved testing services provider. Details of the programme are still being worked out and this STST forum is the best platform for you, the stakeholders of MSTH, to air your views and recommendations to be used as the input that will help influence and shape the programme and schemes. I recommend that any interested company registers their interest with MSTB immediately. 8
Ladies and gentlemen, I hope today's breakout sessions will bring out more recommendations and ideas that we can use as input for enhancements of existing MSTH programmes as well as formulation of future ones. With that I once again thank you for your presence and participation in STST 2012. Thank you. 9
A Public-Private Collaboration Public = GoM (EPU) Private = MSTB Initial Funding = PRE-2 for new source of growth Timeline April 2009 Dec 2010 (PRE-2) Proof of Concept Jan 2011 Dec 2015 (RMk-10) National Initiative
Slide 2 The Malaysia Software Testing Hub (MSTH) A collaboration between the Government of Malaysia and MSTB To establish a sustainable software testing ecosystem To transform Malaysia into a preferred destination for outsourced software testing services Q-CAP Q-LAB Q-INDUSTRY Q-PORTAL Q-TAP Academic Outreach Q-CollegeCorp Q-Bank Conferences PROFESSIONAL WORKFORCE: Present Practitioners Q-Cap Participants Fresh Graduates (Supply Line) Re-skilling Domestic Government GLCs DEMAND GENERATION: Test Project Outsourcing Industry International ASEAN DEMAND GENERATION: (Potential New Industry) Applied R&D New tools & New Technologies EU CJK N. America Project Management Product Certification KEY INPUT: Funding for Participants Funding for Startups Collaboration between GoM & MSTB Collaboration between MSTB & ASTA SUPPLY READINESS: Human Capital (Q-Workers) Certified Professional Testers Consultants Testing Services Domestic Market International Market NEW SERVICES: (Potential New Industry) New Technologies/methodologies Malaysian-made tools Policy Legal Framework Networking Partnership
Slide 3 STAKEHOLDERS PROFESSIONAL WORKFORCE: Present Practitioners Q-Cap Participants Fresh Graduates (Supply Line) Re-skilling Domestic Government GLCs Government of Malaysia (GoM) Q-CAP Q-LAB Q-INDUSTRY Q-PORTAL Q-TAP Positive interventions Policy Funding G to G collaboration DEMAND Demand GENERATION: generation Test Project Outsourcing Industry International ASEAN DEMAND GENERATION: (Potential New Industry) Applied R&D New tools & New Technologies Academic Outreach EU CJK N. America Industry Demand-side (Buyers) Project Management Q-Bank Supply-side (Service & technology Providers) Human Capital (Q-Workers) Certified Professional Testers Consultants Malaysian Software Testing Board (MSTB) Project Implementer Thought Leadership International Product networking Certification via ISTQB, ASTA & IREB Academia Competent software test professionals (supply line) Conferences Applied R&D in software KEY INPUT: Funding for Participants testing/sqa-related Funding for Startups Collaboration between GoM & MSTB fields, Collaboration between in MSTB & ASTA collaboration with SUPPLY industry READINESS: Testing Services Domestic Market International Market New Services: (Potential New Industry) New Technologies/methodologies Malaysian-made tools Policy Legal Framework Networking Partnership
Slide 4 Enabling Components PROFESSIONAL WORKFORCE: Present Practitioners Q-Cap Participants Fresh Graduates (Supply Line) Re-skilling Q-CAP Q-LAB Q-INDUSTRY Q-PORTAL Q-TAP Academic Outreach KEY INPUT (Intervention): Funding for Participants Funding for Startups Collaboration between GoM & MSTB Collaboration between MSTB & ASTA Q-Bank Conferences Applied R&D, new tools & technologies PROFESSIONAL WORKFORCE: Present Practitioners Q-Cap Participants Fresh Graduates (Supply Line) Re-skilling KEY INPUT: Funding for Participants Funding for Startups Collaboration between GoM & MSTB Collaboration between MSTB & ASTA DEMAND GENERATION: Test Project Outsourcing Domestic Industry EU Government Test Project Outsourcing International CJK GLCs ASEAN N. America Domestic International Government DEMAND GENERATION: ASEAN (Potential New Industry) GLCs Applied R&D EU New tools & New Technologies Industry CJK N. America Project Management Product Certification SUPPLY READINESS: SUPPLY READINESS: Human Capital (Q-Workers) Certified Professional Testers Consultants K-Workers Certified Test Professionals Consultants Testing Services Domestic Market International Market New Services: (Potential New Industry) New Technologies/methodologies Malaysian-made tools Testing Services Domestic Market International Market Policy Legal Framework Networking Partnership
Slide 5 Outcome & Achievements Key Input Q-Capability Development MSTB-GTB on Academic Outreach MSTB-ASTA on Question Bank MSTB-KTL on Product Certification MSTB Univ. of Memphis on applied R&D International Promotion Advisory Council (IPAC) Professional Workforce >1,639 certified professionals (as at Oct 2012; from 40 in 2009) Pilot Programme at 8 universities Q-College Corp Demand Generation IVV Tenders Annual SOFTEC & STST SOFTEC goes International in 2013 MSTH Regional Chapter Software Products Certification Scheme Supply Readiness Q-LAB 6 project engagements RM480K revenues TMMi Level 2 Accreditation Building compliance to ISO standards for product certification Q-TAP for Product Companies 5
STST 2011 Recommendations Sub Programmes Areas Items Q-Industry (STST2011 Action items) Governance Inculcate awareness on software testing & Requirements Engineering Promotion on SQA & MSTB roles Mapping to Existing Activities/Remarks Being carried out through Q-Industry activities (MSTB s own Charter) Create directory of accepted software and tools for sharing across agencies Create repository of Lesson Learnt, Best Practices and test ware Promotion Create awareness on end-toend testing and types of testers required Vigorously promote certifications in software engineering discipline Publicise Call for Papers for SOFTEC to include more local involvement Potential new activity Require additional funding Included in: Q-Industry Q-CAP Can be done but limited in practicality (SOFTEC primarily seek thought leadership in software testing) 6
STST 2011 Recommendations Sub Programmes Areas Items Q-Industry (STST2011 Action items) Capacity Building To adopt localised College Career Corp collaboration model To develop policies & mechanisms for industryacademia collaboration: Industrial PhD Industry exchange programme for lecturers Expand industry internship to include Masters/PhD Establish practical development and testing experience for Certified Testers Mapping to Existing Activities/Remarks Being weaved into Academic Outreach initiative Q-College Corp Potential additional scope for Academic Outreach initiative Exploratory discussions with International Advisor (Prof Jasbir) Pilot Universities to take the lead Discussed among Pilot Universities Knowledge Base Ensure testers understand adaptability & scalability of testing blue prints Expand integration of ISTQB knowledge base into curriculum & consider testing degree programmes Create post-graduate diploma and/or on-demand short courses in software testing Part of training offered through Q-CAP Part of long-term objectives Academic Outreach initiative 7
STST 2011 Recommendations Sub Programmes Areas Items Q-Industry (STST2011 Action items), continued Incentivising Focus on Quality Based Procurement Need for independent, nonprofit certification body with minimum necessary protocols, bureaucracy and processes Need to raise public awareness with regards to quality software Enforce/mandate software quality certification and standards for Government procurement Mapping to Existing Activities/Remarks Being done through software product certification scheme Being carried out through Q-industry activities MSTB can contribute (though leadership, best practices, etc) but it does not have the authority to enforce anything Supply Readiness Develop capability benchmark for Malaysian supply organisations: To facilitate business matching and partnering Must be trusted and impartial Attract more people/ professionals and train them in software testing Being looked into under the Cluster Development Framework being carried out through: Q-Industry Q-CAP 8
STST 2011 Recommendations Sub Programmes Areas Items Q-Industry (STST2011 Action items), continued Supply Readiness (continued) Promote and publicise Pilot Universities in their development of software testing capabilities and their ability to partner with industry Create software testing directory: To assist MIDA to bring foreign investors to partner with local companies For local companies to build consortiums to bid for local/international high-end jobs Ensure Q-Lab proposes an innovative business model for working closer with industries for industry and commercial gain Bid for jobs together with local companies/consortiums Mapping to Existing Activities/Remarks Being partially carried out through Q- Industry activities Potential new activity under Academic Outreach (customised communication campaign) Being looked into under the Cluster Development Framework Q-Lab has been doing this (innovative business model) Q-Lab can partner with any companies/ consortium Joint bids is not the preferred approach as it will cause exclusion of other vendors from the tender exercise 9
STST 2011 Recommendations Sub Programmes Areas Items Q-Industry (STST2011 Action items), continued Supply Readiness (continued) Leverage expenditures in software testing infrastructure to stay competitive Leverage on Q-Lab Brand, expertise and experience for go-to-market activities Mapping to Existing Activities/Remarks Q-Lab infrastructure & facility are available on OPEX model Q-Lab is doing this on its own & with partners Incentives Remove entry barrier make the shorter duration training courses affordable Create incentives for certification/training Being considered for future programmes 10
[Slide 3] Certification Total Certified Tester Foundation Level (CTFL) 1,639 Certified Tester Advance Level - Test Manager (CTAL-TM) 62 Certified Tester Advance Level - Test Analysts (CTA -TA) 51 Certified Tester Advance Level - Technical Test Analyst (CTAL-TTA) 25 Full Certified Tester Advance Level (TM, TA & TTA) 6 Certified Professional Requirements Engineer - Foundation Level (CPRE-FL) 454
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