The Management Certificate

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CAREER OPTIONS AND PROFESSIONAL DEVELOPMENT CERTIFICATES The Management Certificate For Managers, Supervisors and Team Leaders (and those who want to be) The modern workforce requires modern leaders. This program is designed for anyone who is being asked to manage, supervise or lead a team. What You Can Expect to Learn: In-class exercises and discussions will help you become a more successful manager. Topics include managing your staff and your boss, learning how your role affects the bottom line, effective communication methods and becoming a catalyst for change. Requirements for the Management Certificate: To qualify, you must complete eight courses: Five required courses below, plus three courses selected from the list of electives on the following pages. No. Each course is a complete learning experience. If you enroll in an individual course, you will receive a certificate of completion for that course. Total Program Cost: $798 (Save $202) Savings are available to students who register, with payment, for the complete certificate program. 5 required courses and 3 electives: $1,000 if paid separately ($125 per course). Instructor: C. Watler REQUIRED COURSES The Task of the Manager Learn how to become a successful manager, supervisor or team leader in today s business environment. This course covers the role of the manager and how to develop your management style. Discussion will reinforce the management skills of planning, communicating and leading. CBMA 706-11 Saturday, 9 a.m.-4 p.m., January 24 Managing Your Staff Getting the job done requires the cooperation of everyone this means you, your staff and your manager. Topics include: setting goals, coaching and counseling, and how to measure and monitor performance as well as group dynamics, managing diverse personalities and how to manage your manager. CBMA 707-11, Saturday, 9 a.m.-4 p.m., January 31 Financial Aspects of Management As a manager, supervisor or team leader, you can affect the bottom line. Learn how basic business concepts will allow you to make informed decisions. Topics include budget review, financial terminology, the costs of managing a staff and cost containment options. CBMA 708-11 Saturday, 9 a.m.-4 p.m., February 7 Communication Essentials The most successful managers, supervisors and team leaders have great communication skills. This course reviews the communication process and its role in achieving goals. Topics include: strengthening communication skills, how to develop an environment that encourages two-way communication and utilizing technology to enhance communication. Tuition $100 + general fee $25, Total $125. CBMA 709-11 Saturday, 9 a.m.-4 p.m., February 21 16 SUCCESS STARTS HERE

Call 732.906.2556 Managers, Supervisors and Team Leaders - Conduits for Change The business environment changes rapidly and learning to embrace change often means the difference between keeping and losing your job. Learn how to encourage your team to implement change, about your role as a change agent, and to identify the stages of change. CBMA 710-11 Saturday, 9 a.m.-4 p.m., February 28 Meeting and Event Planning Certificate Are you looking for a new career or a way to supplement your income while working from home? Do you currently plan meetings without the skills to be efficient? This is an opportunity for you to learn the basics of successful meeting and event planning. Requirements for the Meeting and Event Planning Certificate: To qualify, you must successfully complete eight courses: The five required courses below, plus three courses selected from the list of electives on the following pages. No. Each course is a complete learning experience. If you enroll in an individual course, you will receive a certificate of completion for that course. Total Program Cost: $798 (Save $202) Savings are available to students who register, with payment, for the complete certificate program. 5 required courses and 3 electives: $1,000 if paid separately ($125 per course). Event Planning Primer This course provides a step-by-step guide to planning, organizing and implementing an event. From determining your client s needs to planning, budgeting, task management and creating realistic timelines, this course will help you to plan anything! Instructor: M. Stoltman, Tuition $100 + COEV 001-14 Saturday, 9 a.m.-4 p.m., January 24 Developing the Event Using a hypothetical event, you will learn to create a compelling program, recruit engaging speakers and alternate funding sources, market the event and implement it. Instructor: M. Stoltman, Tuition $100 + COEV 002-14 Saturday, 9 a.m.-4 p.m., January 31 REQUIRED COURSES Program Development Determining the right concept and defining its objectives is key to the event s success. Topics include developing the appropriate event, keys to financial success and how to wow the attendees! Instructor: M. Stoltman, Tuition $100 + COEV 003-13 Saturday, 9 a.m.- 4 p.m., February 7 Marketing the Event This course covers marketing strategies, public relations, partnerships, social media and good old-fashioned networking opportunities. Instructor: A. Buchanan, Tuition $100 + COEV 005-13 Saturday, 9 a.m.-4 p.m., February 21 Site Selection and Contract Negotiations Where you host your event can make or break it! Join us and learn about locations, date selection, room set-ups, technology, hospitality, environmental issues and on-site management. Guest speaker included! Instructor: A. Buchanan, COEV 004-13 Saturday, 9 a.m.-4 p.m., February 28 www.middlesexcc.edu/profcom 17

18 SUCCESS STARTS HERE Human Resources Certificate Gain valuable skills that advance your career, benefit your organization and enhance your chances for promotion. If you have less than two years experience in human resources, have no formal training or perform various human resource functions within your organization, this certificate program can help you meet whatever goals you have. What You Can Expect to Learn: The latest trends and directions in the field; information on issues such as sexual harassment, The Americans with Disabilities Act (ADA), drug and alcohol testing and AIDS in the workplace. Requirements for the Human Resources Certificate: To qualify, you must successfully complete eight courses: The five required courses below, plus three courses selected from the list of electives on the following pages. No. Each course is designed as a complete learning experience. If you enroll in an individual course, you will receive a certificate of individual course completion. Total Program Cost: $798 (Save $202) Savings are available to students who enroll, with payment, for the complete certificate program. 5 required courses and 3 electives: $1,000 if paid separately ($125 per course). REQUIRED COURSES Human Resources Management Learn how current issues affect the role of the human resources manager in the areas of hiring, training, development, employment relations and compensation practices. Projected skill shortages and cultural diversity will be examined as they affect the corporate environment today. Examine how external factors, such as the economy, legislation and cultural trends affect the field. Instructor: W. Molloy, CBHR 735-43 Saturday, 9 a.m.-4 p.m., January 24 Employment Relations Learn to create a positive working environment in order to maximize productivity and remain competitive. Learn techniques to reduce absenteeism, conflict resolution, coaching and counseling techniques, the implications of a multicultural workforce, the effect of the glass ceiling on women and how to create opportunities for career advancement. CBHR 737-43 Saturday, 9 a.m.-4 p.m., January 31 Recruiting & Selecting: Hire Right the First Time Learn good interviewing and recruiting techniques that ensure you get the best candidate. Learn how to develop job-related questions from job descriptions and resumes, what questions are legal, effective interviewing techniques, and an evaluation process for candidate selection. Bring sample job descriptions for a workshop exercise and see how to implement the concepts you ve learned. Instructor: W. Molloy, CBHR 724-43 Saturday, 9 a.m.-4 p.m., February 7 Compensation: Salary and Benefits Learn about cost containment strategies, federal and state laws governing compensation, compensation techniques, anti-discrimination laws and unemployment and workers compensation issues. Changing trends in benefits and the laws that govern them such as COBRA and Family Leave are included. CBHR 739-43 Saturday, 9 a.m.-4 p.m., February 21 Training & Development This course demonstrates how training and development ensures an organization s productivity and competitiveness, enhances employee effectiveness and contributes to personal job satisfaction. Learn the basics of a sound training and development plan, principles of adult learning, the role of the trainer, how to assess training needs, define objectives, and create and evaluate programs. CBHR 738-46 Saturday, 9 a.m.-4 p.m., February 28

Call 732.906.2556 ELECTIVES A wide variety of electives are available to complete the Management and Human Resources programs. You may select any three electives from the following list. These courses are open to anyone who wishes to develop their business skills and can be taken individually or as part of one of the Certificate programs. Electives vary each semester. Each elective may be used to complete requirements for only one certificate program. Speed Reading for the Busy Professional New Wouldn t you like to breeze through your emails, reports and memos faster and with greater comprehension? The faster you can read, the faster you ll get work done, take control of information overload AND boost your career. It s not magic, but with a little work and expert guidance you too can read quicker and learn more. Join us and learn how! CBEL 895-02 Tuesday & Thursday, 6:30-9:30 p.m., March 3, 5 Legally Dismissing the Unsatisfactory Performer Many supervisors and managers fear that they cannot terminate insubordinate or underperforming employees because of the potential for legal retaliation. This is a sensitive issue that requires knowledge and skill. Who needs to be involved? What issues must be raised or avoided? At the completion of this course you will know how to legally dismiss a problem employee with fairness and in line with corporate polices. If you manage people and lead teams, this is an essential skill and competency. CBEL 894-03 Saturday, 9 a.m.-4 p.m., March 7 Conflict Resolution Conflict is inevitable, like death and paying taxes, but it need not have a bad outcome for the parties involved. At the conclusion of this one-day course, you will have a toolbox filled with strategies for conflict resolution in the workplace. You will learn about the culture of conflict, how to identify sources of conflict, the difference between negotiation and mediation, how to harness conflict as a source for creativity and, most importantly, how to resolve conflict in a way that satisfies all. Instructor: B. Horne, CBEL 872-18 Monday & Wednesday, 6:30-9:30 p.m., March 9, 11 Managing Difficult People and Situations Learn to build trust and confidence with the difficult people in your life, whether that person is your boss, co-worker, employee or customer. Develop techniques to diffuse the anger of others, stabilize resistance and deal with cultural diversity. Learn to manage difficulty by changing conflict into a constructive force and keep difficult people and situations from managing you. Instructor: C. Watler, CBEL 758-39 Monday & Wednesday, 6:30-9:30 p.m., March 16, 18 Legal Issues in Employment This course is designed for managers, supervisors and others to understand the legal implications and practical issues of various laws affecting the workplace. Learn how to handle complaints concerning sexual harassment and discrimination, the day-to-day implications of the Family Medical Leave Act (FMLA), and new laws such as the Affordable Health Care Act. Instructor: D. Laska, CBEL 849-21 Saturday, 9 a.m.-4 p.m., March 21 The Power of Negotiating Whether you are involved in negotiating a business arrangement or trying to get approval for a day off from your boss, your ability to persuade and influence others will determine if you are successful at achieving your objective or not. Anyone can become a successful negotiator and this course will show you how, with dignity and with no blood on the floor. How? By developing the tools of strategic thinking and preparation, win-win techniques, the power of the four Bs and learning when to accept or reject an offer, you too can become a winning negotiator. CBEL 820-24 Saturday, 9 a.m.-4 p.m., March 28 www.middlesexcc.edu/profcom 19

Delegation Skills for Leaders Getting work done through others is a special challenge for all supervisors, both those who are long established and those newly promoted. It is a make or break skill that can be learned and mastered by understanding four major functions planning, organizing, motivating and controlling. Your ability to match tasks with employees special skills and abilities is the key to your success. The act of delegating work also involves honing your interpersonal skills, being able to judge the readiness of an employee to take on a project, and being able to instill confidence in that employee to get the job done. Finally, if you are having trouble entrusting others to perform specific tasks, this course will help you become more comfortable in sharing responsibility and letting go of the I-can-do-it-all-myself mindset. Instructor: B. Horne, CBEL 874-18 Monday & Wednesday, 6:30-9:30 p.m., March 30, April 1 Professional Business Writing New Good writing skills are necessary for managers to lead and it is a lasting conduit through which your thoughts are communicated to your customers, colleagues and employers. Join us and learn what some professionals consider to be the five key elements of good business writing preparation, research, organization, writing a draft and revising. Covered under these topics are commonly misused words and phrases, selecting an appropriate style, bias, plagiarism and the use of citations. This class is a must for anyone who needs to communicate with professionalism, tact and diplomacy. Tuition $100 + general fee $25, Total $125. CBEL 896-02 Mondays, 6:30-9:30 p.m., April 6, 13 Personal Effectiveness This course will help you to improve your effectiveness by addressing the following questions: How are you perceived by others? How do you express yourself in meetings, email, in your tweets, on the phone or face-to-face? Do people at work value your opinion and invite you to participate in problem-solving? Join us and learn to develop a personal strategy of behavior to increase your effectiveness that will help you to achieve your goals. CBEL 889-07 Saturday, 9 a.m.-4 p.m., April 11 Change, Chaos and Corporate Culture New Coping with organizational change has become a necessary survival tool. This class will help you to manage the inevitable changes that are characteristic of today s unpredictable workplace. Learn to deal with new expectations, relationships and standards for success. Change comes fast and the most successful managers are those who anticipate it and are prepared to handle the accompanying chaos. Join us and learn to meet change proactively and before full impact. CBEL 897-02 Tuesday & Thursday, 6:30-9:30 p.m., April 21, 23 OFFICE OF SCHOOL RELATIONS Middlesex s Link to the K-12 Sector School Relations is the College s link to the public, charter, private, and parochial schools for teachers, counselors, administrators, students and parents in grades K-12. Programs include: New Pathways to Teaching in NJ an alternate route program for career changers Free Information Sessions check website for dates/times Introduction to The Teaching Profession: 24-Hour Program required for all applying for a Certificate of Eligibility (CE) Literacy and Math 45-Hour Courses required of first year Elementary and Middle School Teachers Programs for Students, High School Scholars, Gateway, Algebra Summer Institute, and Bio Tech Institute Professional Development for Teachers Creative Classroom ipad training (March); Dyslexia Training Workshop (October 16, 2014); Autism Awareness Workshop (April) All program information is available by: 1. Web: http://www.middlesexcc.edu/schoolrelations.html 2. Phone at 732.548.6000 x2554 3. Email SchoolRelations@middlesexcc.edu 20 SUCCESS STARTS HERE

Call 732.906.2556 ESL Instructor Certificate Develop skills to enter the field of teaching English to speakers of other languages (ESL) and join a profession that is in high demand and personally rewarding. Who Should Attend? People who would like to enter the field of teaching English to non-native speakers and current ESL instructors who would like to develop professionally with new ideas, resources and activities will benefit from this program. Who Will You Be Qualified to Teach? You will be a viable candidate to teach ESL courses in the non-credit arena in the U.S. and overseas. This program does not qualify you to teach in the K-12 environment. Requirements for the ESL Teacher Certificate: To qualify for the ESL Teacher Certificate, you must complete the 10 required courses listed below. No. Each course is designed as an individual learning experience. However, it is important to comply with course prerequisites. Total Program Cost: $999 (Save $356) Savings are available to students who enroll, with payment, for the complete certificate program. 10 required courses: $1,355 if paid separately Required Textbooks: Textbooks are available at the College Bookstore. Instructor: G. Abramov Essential Principles of Language, Learning and Teaching At the completion of this course you will have a theoretical foundation for second-language acquisition and the methodologies and classroom experiences that enhance learning, knowledge about recent trends in ESL teaching techniques, and how to put theory into practice in today s ESL classroom. Prerequisite: None COES 001-25 Tuesday & Thursday 6:30-9:30 p.m., January 20, 22 Course Development & Design Topics include the basic principles of course and syllabus development and topic-based lessons to encourage the practice of language skills, grammar, and pronunciation as natural parts of everyday life. Prerequisite: Essential Principles of Language Learning and Teaching COES 006-25 Tuesday & Thursday, 6:30-9:30 p.m., January 27, 29 English Grammar Simple, functional and fun grammar activities that really work will be introduced. Just because you speak English well does not mean that you have the formal knowledge necessary to teach it! COES 002-25 Tuesday & Thursday, 6:30-9:30 p.m., February 3, 5 Reading & Writing CEU 0.9 Examine several methods to help your students improve their reading and writing ability by emphasizing organization, editing and basic phonetics. Tuition $100 + general fee $94. Total $194. COES 003-25 Tuesdays & Thursday, 6:30-9:30 p.m., February 10, 12, 17 www.middlesexcc.edu/profcom 21

Speaking and Listening CEU 0.9 English consonants, vowels, rhythm, stress, and intonation are all covered in this course designed to develop your practical skills in explaining these phonetic concepts to your students. Special attention is given to the characteristics of speaking and listening to English that learners find most difficult. Tuition $100 + general fee $94. Total $194. COES 004-25 Thursdays & Tuesday, 6:30-9:30 p.m., February 19, 24, 26 ESL Resources CEU 0.3 ESL materials and textbooks are everywhere, but how do you choose the best and the most effective for your classroom? Resources and criteria for evaluating textbooks and other teaching aids are covered. Learn how to find and select the most appropriate materials and prepare classroom activities that stimulate learning. Tuition $50 + general fee $14. Total $64. Prerequisite: None COES 007-25 Tuesday 6:30-9:30 p.m., March 3 Cultural Competency in the ESL Classroom A safe learning environment encourages participation, facilitates learning and increases the likelihood for student success. The knowledge about your students cultural differences can facilitate that safe environment. Join us and explore issues related to cultural competency. Prerequisite: None COES 008-25 Tuesday & Thursday, 6:30-9:30 p.m., March 10, 12 Needs Assessment Learn how to assess the language skills and special needs of your students via formal and informal testing instruments. Traditional techniques are covered as well as alternative methods of assessment such as journals, interviews and questionnaires. COES 005-25 Tuesday & Thursday, 6:30-9:30 p.m., March 17, 19 Teaching Methods and Classroom Management Explore the basics of student-centered learning with a strong emphasis on the communicative approach to ESL, which involves students actively learning, and then practicing English with support and feedback. COES 009-25 Tuesday & Thursday, 6:30-9:30 p.m., March 24, 26 Teaching Methods Practicum Practice your newly acquired skills, knowledge and tool kit of activities and games by delivering a short lesson in the final course of the program. Constructive feedback from other students and the instructor will complete this highly interactive course. Prerequisite: Teaching Methods and Classroom Management COES 010-25 Tuesday & Thursday, 6:30-9:30 p.m., March 31, April 2 ATTENTION Military Veterans and Service Members You may qualify for funding through the Department of Veterans Affairs for college courses - both non-credit and credit. Contact the Center for Veterans Services in Edison Hall as soon as possible. Vets@middlesexcc.edu or 732.906.7770 22 SUCCESS STARTS HERE