SDG&E TAP Meeting SDG&E TAP Meeting September 21, 2011
Agenda Item Welcome and Introductions Deployment Update Hard to Reach Meters HAN Pilots PTR Pilot Timing for Dynamic Pricing Net Metering System Performance During Recent Outage 2
Deployment Update February 2010 500K Installation Complete June 2010 1 MM Endpoints Installed October 2010 1.5 MM Endpoints Installed November 2010 Began Net Meter Installation December 31, 2010 1.9 MM Endpoints Installed August 2011 2.2 MM Endpoints Installed September 11, 2011 Total 2,204,605 Installed Electric 1,344,784 Gas 859,821821 September 11, 2011 64,083 endpoints remain to be installed Vendor return to utility rate 2.22% 3
Hard to Reach Meters Around 10K devices to be deployed throughout SDG&E territory Network Devices Include: Choke Point Cell Relays Coverage Cell Relays RF LAN Range Extenders Antennas Gas Range Extenders 4
Network Devices (Cont d) Transformer Meters Pole Mounted Cell Relay 5
Network Devices (Cont d) Pole Mounted Range Extender Puck Antenna 6
Network Devices (Cont d) Gas Range Extender 7
Home Area Network Pilots Pilot Name Customer Segment Goal HANs Installed vs Goal In Market / End Date In Home Display Program Income Qualified Residential Customers Energy conservation through awareness and feedback 280/ 300 March 2011 / Dec 2011 In Home Energy Controls Program (RACT) High Use Residential Customers Customer receptivity to technologies for demand response, e.g. PCT, PLC, LCS 209 / up to June 2011 / 1,500 Dec 2011 Smart Thermostat Program Smart Energy Solution Program Income Qualified Residential Customers Small Commercial Customers Demand response through automated PCT control 60 / 250 June 2011/ Dec 2011 Demand response through 106 / 200 June 2011/ automated PCTcontrol Dec 2011 8
Installation Success & Challenges Successes Positive feedback from customers Ability to provide on site customer education and training Challenges Scheduling with customers Customers providing incorrect information during recruitment, e.g. open port on router Landlord approval for renters Range/distance to meter (C&I customers) Access to and sophistication of HVAC system (C&I customers) 9
Technical Success & Challenges Successes Integration between the Collection Engine and DRCA for commissioning HAN devices Providing customers their consumption and bill to date as well as projected consumption and billing on a daily basis Challenges Tuning and updating the DRCA and web portals Interoperability of third party HAN devices Security testing Offline customers 10
Initial Customer Perceptions: IHD Pilot ~ 40% response rate to the survey 9 out of 10 customers rated the installation excellent or good 9 out of 10 customers said the IHD was very or somewhat useful 75% of customers look at the IHD at least once a day 75% of customers turned appliances on/off to see the impact 85% report to have made changes to reduce their energy use 53% loggedintothe the web portal 90% found the portal very or somewhat useful 11
Reduce Your Use (PTR) Pilot 3,000 residential customers Launched to customers July 137 customers enrolled for either email or text event alerts First event on 8/28/11; preliminary results 49% of eligible customers reduced their consumption Average of ~471 kw (b (about hlf half a MW) per event hour of load reduction was achieved Events were also calledon 9/7and 9/8; results under review There have been no customer inquiries to the call center Over 4,500 bills issued using interval billing 12
Timing for Dynamic Pricing Options enabledby by Smart Meters Year Dynamic Pricing Options 2012 Residential: Full rollout of PTR 2013 * Residential:Optional Time of Day (TOD) and optional Peakshift at Home (CPP like rate) Small C&I: Optional TOD and optional Peakshift at Work (CPP like rate) 2014 * Small llc&i: Df DefaultTOD and optional Peakshift at Work *Pending approval of the Dynamic Pricing settlement agreement by CPUC 13
System Performance During Recent Power Outage On Thursday September 8th 2011, San Diego and south Orange counties experienced a widespread power outage. SDG&E s backup power systems allowed the smart meter servers (Collection Engine, MDMS and ORS) to remain operational and online. Smart Meter field devices powered down until the power was restored. As power was restored to the service territory, the Itron Operations team tracked kdh the Power Restoration Notifications i and Network Registrations in real time. 14
System Performance During Recent Power Outage (Cont d) Initial Operational Steps Validated Server/Database Availability Turned off the following System Functions: Canceled the already submitted 4 PM Interrogation This prevented point to point retries to any non responding meters. Canceled Upcoming Scheduled Interrogations Turned Off IEE Gap Fill Canceled IEE Estimations Turned Off Collection Engine Missed Read Retries Continued Ongoing Monitoring of Smart Meter Systems 15
System Performance During Recent Power Outage 16
Questions?