Dell World Software User Forum 2013 December 9-12 Austin, TX Introducing Dell Enterprise Mobility Management Brandon Herrin and Jason Moody
Agenda Mobility/BYOD needs across the workforce Introducing Dell Enterprise Mobility Management Technical deep dive Demo 2 Software
Needs across the workforce 3 Software
Your workforce has differing mobility needs End users Empowerment How do you take advantage of your evolving skill sets being highly connected, collaborative and finding unique ways to work? Line-of-business owners Productivity How do you get the tools to enable your team to do its job? IT decision makers Wrestling the unknown How do you secure, manage and support new devices, OSs, form factors and technology so you can become a true business partner? Any solution must comply with HR and legal policies 4 Software
End users will only adopt tools they like Empower end users to use their evolving skills Dell knows IT End users Productivity Privacy End users need productivity tools that work for them They want to use their personal devices Laptops Mobile devices They want privacy and data-wipe assurance IT 88% need remote access 66% use free file sharing tools 5 Software
LOB owners will do anything to ensure productivity Dell knows IT Line-of-business owners Need productivity tools to satisfy business goals more quickly than IT can create them. Work around IT LOB owner IT Shadow IT Faster solutions Productivity tools BUT Security issues Integration complexity Extra cost $ 6 Software
IT struggles with vendor complexity Each one-off solution to support your next step toward BYOD increases complexity IT decision makers Dell knows IT Need one strategic partner to provide unified support.? Disconnected back ends Vendor complexity Too many vendors to choose from $ $ One strategic partner IT decision maker Small vendors bought out Disparate support teams 7 Software
Introducing Dell Enterprise Mobility Management (EMM) 8 Software
Dell EMM is part of our Dell Mobility Solution Sets 1 Mobile Enablement Solution Set Tablets, laptops, Ultrabooks, desktops, cloud clients EMM Secure workspace 2 Infrastructure and Security Solution Set Managed encryption Network capacity and coverage 3 App Modernization & Development Solution Set App development Desktop virtualization Secure remote access Identity and access management Business apps Your mobility/byod journey begins here. MDM, ESM, MAM, MCM Reporting and compliance Business apps Dell Services: Consulting Deployment Image engineering Member Purchase Program IT outsourcing Mobility assessment Support 9 Software
Introducing Dell Enterprise Mobility Management Your devices, your users, your mobile strategy Complete, secure endpoint management Secure enterprise workspace on all devices Secure access to enterprise data Integrated console management User self-service Comprehensive mobile enablement Endpoint management Container management Smartphones Smartphones Tablets Tablets M2M Identity management Business apps and services you need Flexibility for future-proofing Laptops Desktops Laptops 10 Software
Dell EMM security With industry-leading security from Dell, your enterprise data and apps are secure on the endpoint or in the container. Secure remote access Encryption Data loss protection Remote wipe Identity access management Policy management Compliance reporting Endpoints Containers Desktop Laptops Mobile devices Laptops Tablets Mobile devices 11 Software
Dell EMM offer structure Simplified annual subscription licenses for each of the four components Mobile management Secure mobile workspace Services Management & security Image engineering Migration Mobile Center of Excellence Mobile app dev Client Mobility and BYOD Consulting Support (up to 24x7) Systems management Secure Windows workspace 12 Software
Technical deep dive 13 Software
High-level design External network DMZ Internal network End-user console Administrative console LDAP connector Active Directory Enterprise Manager Exchange Microsoft ISA Server Web services SRA Other apps Management Agent Mobile Workspace e Desktop Workspace Agent Corporate-issued device (native OS managed) BYOD device (containerized workspace) BYOD device (containerized workspace) Workspace Desktop management Systems management & deployment Corporate-issued device (native OS managed) 14 Software
Container management for mobile devices 15 Software
Container management for mobile devices Dell Mobile Workspace We provide a separate, secure workspace for all your mobile devices Built-in security with DLP Single, secure corporate mobile app Email Calendar Contacts Secure mobile browser Secure local file explorer Tablets and smartphones 16 Software
Dell Mobile Workspace application Configurable Great user experience Data protection Enrollment Security PIN Function menu 17 Software
Email / calendar / contacts Configurable Email Calendar Contacts 18 Software
Mobile browser / file explorer Mobile browser File explorer 19 Software
Container management for laptops 20 Software
Container management for laptops Dell Desktop Workspace A separate, secure workspace for all your laptops Secure corporate Windows image Low-friction integration with your IT infrastructure and process Laptops 21 Software
Dell Desktop Workspace Client virtualization Central management Image layering Seven layers of security Integrated solutions 22 Software
Meeting workforce expectations with elegant designs and premium experience The right laptops, Ultrabooks, and tablets for work and play XPS 13 Still small, only mightier 23 Software XPS 11 The world s finest 2-in-1 Ultrabook XPS 15 Highest resolution display meets powerhouse performance
Versatile tablet portfolio for connecting blurred boundaries between work and life Dell Venue 7 & 8 Affordable, feature-rich tablet to keep you constantly connected Dell Venue 8 Pro Best productivity companion for your Windows world Dell Venue 11 Pro Power of an ultra-book, portability of a tablet, experience of a desktop 24 Software
Dell s Member Purchase Program So your employees buy devices you prefer Best price guarantee and exclusive offers Members get the best price on smartphones, tablets, and laptops Dell Loyalty Rewards Program 5% back + free 2 nd -day shipping Exclusive sales: ex.: Pre-black Friday sale Best service and support US sales and 24/7 chat Tech Concierge available Premium phone support standard Pro Support (business support) available Executive sales support Business_MPP@Dell.com Specialized capabilities Subsidy and BYOD program management Revenue-sharing programs Payroll deduction and financing (DPA) Global MPP programs Business-class catalog Dedicated account managers 25 Software
Demo 26 Software