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1 Hyper-V v2 Host Level Backups Using Symantec NetBackup 7.0 and the Hitachi VSS Hardware Provider with the Hitachi Adaptable Modular Storage 2000 Family Lab Validation Report By Steven Burns March 2011 Month Year

Feedback Hitachi Data Systems welcomes your feedback. Please share your thoughts by sending an email message to SolutionLab@hds.com. Be sure to include the title of this white paper in your email message. 1

Table of Contents Product Features... 3 Hitachi Adaptable Modular Storage 2000 Family... 3 Hitachi VSS Hardware Provider... 4 Symantec NetBackup... 5 Test Environment Configuration... 5 Hardware Components... 5 Software Components... 6 Backup Workflow... 7 Single Host Environment Configuration... 8 Failover Cluster Environment Configuration... 10 Test Scenarios and Results... 13 Test Scenarios... 13 Test Results... 13 Conclusion... 24 2

Hyper-V v2 Host Level Backups Using Symantec NetBackup 7.0 and the Hitachi VSS Hardware Provider with the Hitachi Adaptable Modular Storage 2000 Family Lab Validation Report In most enterprise environments, it s critical to reduce backup and recovery times. However, backing up large amounts of data within a very short backup window can be extremely difficult using standard backup technologies in which data is copied from production volumes across a local area network to the backup media. This white paper documents an approach using the Hitachi VSS Hardware Provider with Symantec NetBackup 7.0 in Microsoft Hyper-V v2 environments that makes host-level backups in a short backup window with minor effect on the production environment. This solution uses the internal replication technologies built into the Hitachi Adaptable Modular Storage 2000 family and the VSS features of Windows 2008 to copy data from clones of the production volumes across a storage area network to the backup media, thereby reducing backup and recovery times. This lab validation report is based on joint testing performed by Symantec and Hitachi at the Symantec Japan Development Center. This testing verified the functionality and performance of a backup environment in which host level backups of Microsoft Hyper-V virtual servers were done using Symantec NetBackup 7.0 and the Hitachi VSS Hardware Provider. The storage used for this testing was a Hitachi Adaptable Modular Storage 2300. This white paper is written for IT administrators charged with backing up Hyper-V environments. Readers need to be familiar with backup and recovery concepts, Hyper-V and VSS. Product Features The following sections describe the features of the key components used in testing this solution. Hitachi Adaptable Modular Storage 2000 Family The Hitachi Adaptable Modular Storage 2300 is a member of the Hitachi Adaptable Modular Storage 2000 family, which provides a reliable, flexible, scalable and cost-effective modular storage system. Although the testing documented in this white paper used a 2300, any member of the 2000 family is suitable for this solution. The 2000 family s symmetric active-active controllers provide integrated, automated, hardware-based, front-to-back-end I/O load balancing. Both controllers in a 2000 family storage system are able to dynamically and automatically assign the access paths from the controller to the logical unit (LU). All LUs are accessible regardless of the physical port or the server from which the access is requested. 3

Utilization rates of each controller are monitored so that a more even distribution of workload between the two controllers can be maintained. Storage administrators are no longer required to manually define specific affinities between LUs and controllers, simplifying overall administration. In addition, this controller design is fully integrated with standard host-based multipathing, thereby eliminating mandatory requirements to implement proprietary multipathing software. The point-to-point back-end design virtually eliminates I/O transfer delays and contention associated with Fibre Channel arbitration and provides significantly higher bandwidth and I/O concurrency. It also isolates any component failures that might occur on back-end I/O paths. For more information about the 2000 family, see the Hitachi Adaptable Modular Storage 2000 Family Overview brochure. The testing documented in this white paper used Hitachi ShadowImage In-System Replication software and Hitachi Copy on Write Snapshot software to manage the snapshots created by the VSS environment. The high-speed, nondisruptive full volume local mirroring technology of Hitachi ShadowImage In- System Replication software can rapidly create multiple copies of a volume within the Hitachi Adaptable Modular Storage 2300. The primary volume is referred to as a P-VOL and any copy of the volume is referred to as an S-VOL. For more information, see the ShadowImage In-System Replication software web site. Hitachi Copy-on-Write Snapshot software rapidly creates point-in-time snapshot copies of any data volume within Hitachi storage systems, without affecting host service or performance levels. Because these snapshots only store the changed data blocks in the Copy-on-Write Snapshot storage pool, the amount of storage capacity required for each snapshot copy is substantially smaller than the source volume. As a result, you realize significant savings as compared to full cloning methods. For more information see the Copy-on-Write Snapshot software web site. Hitachi VSS Hardware Provider The Hitachi VSS Hardware Provider works with Microsoft s Volume Shadow Copy Service (VSS) to generate consistent point-in-time copies of data known as shadow copies. Microsoft s VSS was introduced in Windows Server 2003, and Windows Server 2008 contains an enhanced version of the VSS framework. The Volume Shadow Copy Service works with three main components to produce the shadow copies. Table 1 lists definitions of these components. Table 1. Required Volume Shadow Copy Service Components Component Requestor Writer Provider Description Application, such as Symantec NetBackup, that requests that a volume shadow copy be taken Software that is included with applications, such as Hyper-V, Exchange and SQL Server, that helps provide consistent shadow copies Component that creates and maintains the shadow copies 4

In the test environment described in this white paper, the Hitachi VSS Hardware Provider was installed on both the Hyper-V host and the backup server. Hardware-based shadow copy providers, like Hitachi VSS Hardware Provider, act as an interface between Microsoft VSS and the storage system. The work of creating a shadow copy is done by the 2000 family storage controller; Microsoft VSS ensures that the copy and other processes comply with VSS standards. You can download the Hitachi VSS Hardware Provider from the Hitachi web site. The link to download the software is in the Downloads section on the Resources tab. Symantec NetBackup Symantec NetBackup Platform simplifies the protection of your information driven enterprise by automating advanced technologies and standardizing operations across applications, platforms and virtual environments. Integrated deduplication, replication and patent-pending virtual machine protection help you improve storage efficiency, infrastructure use and recovery times. A single console offers multi-site monitoring, analytics and reporting, which allow you to standardize operations and risk management. For more information, see the Symantec NetBackup web site. Test Environment Configuration The following sections describe the hardware and software components used in the test environment, the backup process, and the configurations of the test environments. Hardware Components Table 2 lists the hardware components used in the test environments. Table 2. Hardware Components Component Label Configuration Storage Hitachi Adaptable Firmware: 08-80A/M, 1GB cache Modular Storage 2300 Server Host#1 CPU: Intel Xeon X5460 3160 MHz (1 socket, 4 cores) Memory: 4GB HBA: Emulex LightPulse LPe12002 Server Host#2 CPU: AMD Opteron 8350 2000 MHz (4 sockets, 16 cores) Memory: 32GB HBA: Emulex LightPulse LPe12002 Server Host#3 CPU: AMD Opteron 8350 2000 MHz (4 sockets, 16 cores) Memory: 32GB HBA: Emulex LightPulse LPe12002 Backup server Backup server CPU: AMD Opteron 8350 2000 MHz (4 sockets, 16 cores) Memory: 32GB HBA: Emulex LightPulse LPe12002 Domain controller Domain controller CPU: Intel Xeon 3400 MHz (2 sockets, 2 cores) Memory: 2GB 5

Software Components Table 3 lists the software used in the test environments. Table 3. Software Components Hardware Component Function Software Hitachi Adaptable Modular Storage 2300 Replication Volume management ShadowImage in dynamically provisioned enivornments Copy-on-Write Snapshot in standard provisioned evironments Hitachi Dynamic Provisioning software Host#1 Host Windows Server 2008 R2 Hyper-V enabled NBU7 Enterprise client.net Framework 3.5 SP1 Hitachi VSS Hardware Provider 04.0.1 Guests (Guest#1, #2, #3, #4) Windows Server 2008 R2 Dynamic VHD and fixed VHD NBU7 Enterprise client VDbench Host#2 Host Windows Server 2008 R2 Hyper-V enabled Microsoft failover clustering NBU7 Enterprise client.net Framework 3.5 SP1 Hitachi VSS Hardware Provider 04.0.1 Guests (Guest#5 and #6) Windows Server 2008 R2 Dynamic VHD and fixed VHD NBU7 Enterprise client VDbench Host#3 Host Windows Server 2008 R2 Hyper-V enabled Microsoft failover clustering NBU7 Enterprise client.net Framework 3.5 SP1 Hitachi VSS Hardware Provider 04.0.1 Guests (Guest#5 and #6) Windows Server 2008 R2 Dynamic VHD and fixed VHD NBU7 Enterprise client VDbench 6

Hardware Component Function Software Backup server Backup NBU7 Enterprise server.net Framework 3.5 SP1 Hitachi VSS Hardware Provider 04.0.1 Note: The firmware used for the original testing did not support Hitachi Copy-on-Write Snapshot software on Hitachi Dynamic Provisioning software. Firmware version 9.7H and later support this configuration. Follow-up testing was performed to verify support. The Vdbench utility was installed on the virtual machines and used to drive I/O to the SAN-attached storage. Microsoft hotfix KB975688 was installed on all Hyper-V hosts and on the backup server for this testing. This was to avoid an issue with snapshots being corrupted when a VSS provider takes longer than 10 seconds to create a snapshot. Backup Workflow This section describes the steps that take place when a host-level backup of a virtual machine is performed using NetBackup 7 and the Hitachi VSS Hardware Provider. You must understand this process so that you have the necessary context to understand configuration details and test descriptions in later sections. A host-level backup in a Hyper-V v2 environment using NetBackup 7.0 and the Hitachi VSS Hardware Provider follows this workflow: 1. The NetBackup manager on the backup server sends a request to the NetBackup agent on the Hyper-V host to start a backup. 2. The NetBackup agent on the Hyper-V host sends a request to the VSS on the host OS to freeze the guest OS. 3. VSS on the host OS sends a request to the Hyper-V writer to freeze the guest OS. 4. The Hyper-V writer passes the freeze request to VSS on the guest OS through the Hyper-V integration component. 5. VSS on the guest OS sends a request to the VSS application writer to freeze the application. 6. The VSS application writer freezes the application and flushes data from the guest OS memory. 7. VSS on the host OS sends a request to the Hitachi VSS Hardware Provider to create a snapshot. 8. The storage system creates a snapshot. 9. NetBackup sends a request to VSS on the backup server to attach to the snapshot. 10. VSS on the backup server attaches to the snapshot by making the S-VOL visible. 11. NetBackup performs a backup from the snapshot copy to tape or disk. 7

12. NetBackup sends a request to VSS on the backup server to detach from the snapshot. 13. VSS on the backup server detaches from the snapshot by hiding the S-VOL. 14. NetBackup sends a request to VSS to delete the snapshot. 15. Hitachi VSS Hardware Provider performs a resync. Figure 1 shows the workflow for the backup process. Figure 1 Two environments were used for the validation testing. These are described in the following sections. Single Host Environment Configuration A single host environment was used to validate the solution for a single, non-clustered Hyper-V host. This environment was also used to test the effects of NetBackup s deduplication feature. This environment consisted of Hyper-V Host#1, the NetBackup backup server, and the Hitachi Adaptable Modular Storage. For more information about these components, see Table 2. Depending on the test case, either a single VM or multiple VMs were used for testing. Figure 2 shows the layout for the single host environment. 8

Figure 2 The storage configuration for the tests run in the single host environment depended on the purpose of the test. Two storage configurations were used. 9

Table 4 lists the storage configuration for single host functional and performance testing. Table 4. Single Host Testing Storage Configuration LUN LUN Size (GB) VHD Format Mapped To Description 0 10 N/A N/A DMLU 1 20 Dynamic or fixed Guest#1 System VHD 2 10 Dynamic or fixed Guest#1 Data VHD 3 20 N/A Backup server ShadowImage S-VOL for LUN 1 4 10 N/A Backup server ShadowImage S-VOL for LUN 2 5 20 N/A Backup server Copy-on-Write V-VOL for LUN 1 6 10 N/A Backup server Copy-on-Write V-VOL for LUN 2 7 100 N/A N/A Data pool for Copy-on-Write software 8 400 N/A Backup server Backup volume for NetBackup Table 5 shows the storage configuration used for the deduplication testing. Table 5. Deduplication Testing Storage Configuration LUN LUN Size (GB) VHD Format Mapped To Description 0 10 N/A N/A DMLU 1 50 Fixed Guest#1 System VHD 2 50 Fixed Guest#2 System VHD 3 50 Fixed Guest#3 System VHD 4 50 Fixed Guest#4 System VHD 5 50 N/A Backup server ShadowImage S-VOL for LUN 1 6 50 N/A Backup server ShadowImage S-VOL for LUN 2 7 50 N/A Backup server ShadowImage S-VOL for LUN 3 8 50 N/A Backup server ShadowImage S-VOL for LUN 4 9 400 N/A Backup server Backup volume for NetBackup Failover Cluster Environment Configuration The failover cluster environment was used to validate the solution for a Hyper-V cluster consisting of two Hyper-V hosts. This environment consisted of the Hyper-V Host#2 and Host#3, the NetBackup backup server and the Hitachi Adaptable Modular Storage 2300. For more information about these components, see Table 2. Figure 3 shows the layout for the failover cluster environment. 10

Figure 3 The storage configuration for the tests run in the failover cluster environment depended on migration type configured. Two storage configurations were used. 11

Table 6 lists the storage configuration for the functional and performance testing using quick migration in the failover cluster environment. Table 6. Quick Migration Storage Configuration LUN LUN Size (GB) VHD Format Mapped To Description 0 10 N/A N/A DMLU 1 20 Dynamic or fixed Guest#5 System VHD 2 10 Dynamic or fixed Guest#5 Data VHD 3 20 Dynamic or fixed Guest#6 System VHD 4 10 Dynamic or fixed Guest#6 Data VHD 5 20 N/A Backup Server ShadowImage S-VOL for LUN 1 6 10 N/A Backup Server ShadowImage S-VOL for LUN 2 7 20 N/A Backup Server ShadowImage S-VOL for LUN 3 8 10 N/A Backup Server ShadowImage S-VOL for LUN 4 9 400 N/A Backup Server Backup volume for NetBackup Table 7 lists the storage configuration for the functional and performance testing using live migration in the failover cluster environment. LUN 1 is a CSV. Table 7. Live Migration Storage Configuration LUN LUN Size (GB) VHD Format Mapped To Description 0 10 N/A N/A DMLU 1 200 Dynamic or fixed Guest#5 and Guest#6 System VHD and data VHD 2 200 N/A Backup Server ShadowImage S-VOL for LUN 1 3 400 N/A Backup Server Backup volume for NetBackup 12

Test Scenarios and Results The following sections describe test scenarios and test results. Test Scenarios Table 8 lists the test scenarios used in testing. Table 8. Test Scenarios Scenario Scenario Description 1 Host-level VSS hardware backup using ShadowImage software 2 Host-level VSS hardware backup using Copyon-Write software 3 Host-level VSS hardware backup with deduplication using ShadowImage software 4 Host-level VSS hardware backup using ShadowImage software with quick migration 5 Host-level VSS Hardware backup using ShadowImage software with live migration 6 Comparison of deduplication backup to normal backup CSV Used No No No No Yes No Standalone or Failover Cluster Standalone Standalone Standalone Failover cluster Failover cluster Standalone Test Results Two types of test results were collected. Functional test results were collected for all of the scenarios except for scenario 6 with a success/fail evaluation criterion. Performance results were collected for comparison tests that were performed to show the benefits of using the Hitachi VSS hardware provider instead of the VSS software provider. The test results are described in the following sections. Functional Test Results The functional test results for the six scenarios are described in the following tables. Table 9 lists the results for the functional testing of the standalone environment. Results were based on a success or fail evaluation criterion. Table 9. Single Host Functional Test Results Scenario Scenario Description Result 1 Host-level VSS hardware backup using ShadowImage software 2 Host-level VSS hardware backup using Copy-on-Write software 3 Host-level VSS hardware backup with deduplication using ShadowImage software Success with limitation: LU must contain a single VM Success Success 13

Table 10 lists the results for the functional testing of the failover cluster environment. Results were based on a success or fail evaluation criterion. Table 10. Failover Cluster Functional Test Results Scenario Scenario Description Result 4 Host-level VSS hardware backup using ShadowImage software with quick migration 5 Host-level VSS Hardware backup using ShadowImage software with live migration Success with limitation: Client Name Selection in NetBackup client configuration must be set to VM Display Name. Success with limitation: Target VM resource must be deleted from failover cluster manager before restore. A separate functional test was not performed for scenario 6 because the functional testing of an environment using deduplication is covered by scenario 3. Comparison Test Results The following comparison tests run were run: Comparison of performance during a backup in a single host environment using the Hitachi VSS hardware provider and a backup using the VSS software provider. Comparison of performance during a backup in a failover cluster environment using the Hitachi VSS hardware provider and a backup using the VSS software provider. Comparison of storage capacity used for standard full backups and backups using the NetBackup PureDisk Deduplication Engine (PDDE) For the VSS hardware provider and VSS software provider testing, the following measures were compared: Backup time (time to complete backup to disk) CPU utilization Network utilization Response time The results for these three tests are described in the following sections. Comparison of Backups Using VSS Hardware Provider and VSS Software Provider in Single Host Environments For this test, the backup using the Hitachi VSS Hardware Provider took 11 minutes and 11 seconds and the backup using the VSS software provider took 14 minutes and 7 seconds. CPU utilization on the production server was much higher during the backup when the VSS software provider was used. The CPU utilization on the backup server was not significantly different for the two test cases. 14

Figure 4 shows CPU utilization when the Hitachi VSS Hardware Provider was used. Figure 4 15

Figure 5 shows CPU utilization when the VSS software provider was used. Figure 5 Network utilization was substantially higher when the VSS software provider was used. This is because the data being backed up was copied across the LAN instead of the SAN. 16

Figure 6 shows network utilization in bytes per second when the Hitachi VSS Hardware Provider was used. Figure 6 17

Figure 7 shows network utilization in bytes per second when the VSS software provider is used. Figure 7 The response times for the Vdbench workload for these tests were slightly higher when the VSS software provider was used but in both cases the response times were within acceptable limits. Comparison of Backups Using VSS Hardware Provider and VSS Software Provider in Failover Cluster Environments using CSV For these tests, two VMs were backed up from a Hyper-V failover cluster. A 50GB VHD was backed up for each VM. The backup using Hitachi VSS Hardware Provider took 31 minutes and 30 seconds and the backup using the VSS software provider took 52 minutes and 43 seconds. It is also important to note that the amount of time that the redirected I/O mode was in use was much greater with the VSS software provider than with the Hitachi VSS Hardware Provider. CPU utilization on the production server (Host#3) was much higher during the backup when the VSS software provider was used. The CPU utilization on the backup server and on the other server in the failover cluster (Host#2) was not significantly different for the two test cases. 18

Figure 8 shows CPU utilization on Host#3 when the Hitachi VSS Hardware Provider was used. Figure 8 19

Figure 9 shows CPU utilization on Host#3 when the VSS software provider was used. Figure 9 Network utilization on Host#3 was substantially higher when the VSS software provider was used. This is because the data being backed up was copied across a LAN instead of a SAN. The network utilization on the backup server was almost identical because all of the traffic was between the two servers. Network utilization for Host#2 showed no change. 20

Figure 10 shows network utilization in bytes per second on Host#3 when the Hitachi VSS Hardware Provider was used. Figure 10 21

Figure 11 shows network utilization in bytes per second on Host#3 when the VSS software provider was used. Figure 11 Comparison of Storage Capacity Used for Standard Full Backups and Backups Using the NetBackup PureDisk Deduplication Engine For these tests, four VMs were used. Each VM used a single 50GB VHD. 500MB of data was modified and 500MB of new data was added on each VM daily for nine days. Backups were performed daily. The storage capacity used over a nine-day period for standard full backups was 1.8TB. 22

Figure 12 shows that using the NetBackup PureDisk Deduplication Engine reduced the total space required for the nine backups to 370GB. Figure 12 23

Conclusion This white paper documents test results that show that you can expect the following benefits when using the Hitachi VSS Hardware Provider with Symantec NetBackup 7.0 to do host-level backups of Hyper-V VMs: Reduced CPU utilization on the Hyper-V server hosting production VMs Reduced network utilization Reduced time to complete backup These benefits are made possible by the in-system replication features of the Hitachi Adaptable Modular Storage 2000 family and by the Hitachi VSS Hardware Provider that enables the use of those features in a NetBackup 7.0 environment. These features allow the backup server to provide the processing power to perform the backup instead of the production servers and allow the data being backed up to be copied across the SAN instead of the LAN. The testing also demonstrates that you can expect substantial storage usage savings when using the PureDisk Deduplication Engine feature of NetBackup 7.0. Hitachi Data Systems Global Services offers experienced storage consultants, proven methodologies and a comprehensive services portfolio to assist you in implementing Hitachi products and solutions in your environment. For more information, see the Hitachi Data Systems Global Services web site. Live and recorded product demonstrations are available for many Hitachi products. To schedule a live demonstration, contact a sales representative. To view a recorded demonstration, see the Hitachi Data Systems Corporate Resources web site. Click the Product Demos tab for a list of available recorded demonstrations. Hitachi Data Systems Academy provides best-in-class training on Hitachi products, technology, solutions and certifications. Hitachi Data Systems Academy delivers on-demand web-based training (WBT), classroom-based instructor-led training (ILT) and virtual instructor-led training (vilt) courses. For more information, see the Hitachi Data Systems Academy web site. For more information about Hitachi products and services, contact your sales representative or channel partner or visit the Hitachi Data Systems web site. 24

Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd., in the United States and other countries. All other trademarks, service marks and company names mentioned in this document are properties of their respective owners. Notice: This document is for informational purposes only, and does not set forth any warranty, expressed or implied, concerning any equipment or service offered or to be offered by Hitachi Data Systems Corporation Hitachi Data Systems Corporation 2011. All Rights Reserved. AS-077-00 March 2011 Corporate Headquarters Regional Contact Information 750 Central Expressway, Americas: +1 408 970 1000 or info@hds.com Santa Clara, California 95050-2627 USA Europe, Middle East and Africa: +44 (0) 1753 618000 or info.emea@hds.com www.hds.com Asia Pacific: +852 3189 7900 or hds.marketing.apac@hds.com 25