TIBCO Reward 15.3.0 Release Notes August 2015

TIBCO Reward 15.3.0 Release Notes August 2015

2 TOC Contents Important Information...3 Preface...4 TIBCO Reward Related Documentation...5 Typographical Conventions...6 TIBCO Resources...8 How to Join TIBCOmmunity...8 How to Access TIBCO Documentation...8 How to Contact TIBCO Support...8 Release Notes...9 New Features...10 Changes in Functionality...11 Deprecated and Removed Features...12 Software Requirements...13 Known Issues...14

Important Information 3 Important Information SOME TIBCO SOFTWARE EMBEDS OR BUNDLES OTHER TIBCO SOFTWARE. USE OF SUCH EMBEDDED OR BUNDLED TIBCO SOFTWARE IS SOLELY TO ENABLE THE FUNCTIONALITY (OR PROVIDE LIMITED ADD-ON FUNCTIONALITY) OF THE LICENSED TIBCO SOFTWARE. THE EMBEDDED OR BUNDLED SOFTWARE IS NOT LICENSED TO BE USED OR ACCESSED BY ANY OTHER TIBCO SOFTWARE OR FOR ANY OTHER PURPOSE. USE OF TIBCO SOFTWARE AND THIS DOCUMENT IS SUBJECT TO THE TERMS AND CONDITIONS OF A LICENSE AGREEMENT FOUND IN EITHER A SEPARATELY EXECUTED SOFTWARE LICENSE AGREEMENT, OR, IF THERE IS NO SUCH SEPARATE AGREEMENT, THE CLICKWRAP END USER LICENSE AGREEMENT WHICH IS DISPLAYED DURING DOWNLOAD OR INSTALLATION OF THE SOFTWARE (AND WHICH IS DUPLICATED IN LICENSE.PDF) OR IF THERE IS NO SUCH SOFTWARE LICENSE AGREEMENT OR CLICKWRAP END USER LICENSE AGREEMENT, THE LICENSE(S) LOCATED IN THE LICENSE FILE(S) OF THE SOFTWARE. USE OF THIS DOCUMENT IS SUBJECT TO THOSE TERMS AND CONDITIONS, AND YOUR USE HEREOF SHALL CONSTITUTE ACCEPTANCE OF AND AN AGREEMENT TO BE BOUND BY THE SAME. This document contains confidential information that is subject to U.S. and international copyright laws and treaties. No part of this document may be reproduced in any form without the written authorization of TIBCO Software Inc. TIBCO, Two-Second Advantage, is either registered trademarks or trademarks of TIBCO Software Inc. in the United States and/or other countries. All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only. THIS SOFTWARE MAY BE AVAILABLE ON MULTIPLE OPERATING SYSTEMS. HOWEVER, NOT ALL OPERATING SYSTEM PLATFORMS FOR A SPECIFIC SOFTWARE VERSION ARE RELEASED AT THE SAME TIME. SEE THE README FILE FOR THE AVAILABILITY OF THIS SOFTWARE VERSION ON A SPECIFIC OPERATING SYSTEM PLATFORM. THIS DOCUMENT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THIS DOCUMENT COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THIS DOCUMENT. TIBCO SOFTWARE INC. MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS DOCUMENT AT ANY TIME. THE CONTENTS OF THIS DOCUMENT MAY BE MODIFIED AND/OR QUALIFIED, DIRECTLY OR INDIRECTLY, BY OTHER DOCUMENTATION WHICH ACCOMPANIES THIS SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY RELEASE NOTES AND "READ ME" FILES. Copyright 2010-2015 TIBCO Software Inc. ALL RIGHTS RESERVED. TIBCO Software Inc. Confidential Information.

4 Preface Preface The preface contains information about documentation related to the current document, typographical conventions, and information on how to contact TIBCO support.

Preface 5 TIBCO Reward Related Documentation The following documents form the TIBCO Reward documentation set: TIBCO Reward User s Guide This manual provides instructions on using the Reward platform. TIBCO Reward Integration Guide This book serves as a guide for exchanging customer, product, and transaction information with TIBCO Reward. TIBCO Reward API Reference This document explains how to use TIBCO Reward API calls, including authentication, and provides useful information about the entities involved. TIBCO Release Notes Read the release notes for a list of new and changed features. These documents are located on TIBCO s Product Documentation site: https://docs.tibco.com/products/tibco-loyalty-lab-reward.

6 Preface Typographical Conventions The following typographical conventions are used in this manual: Table 1: General Typographical Conventions Convention ENV_NAME TIBCO_HOME <ProductAcronym>_HOME code font bold code font Use TIBCO products are installed into an installation environment. A product installed into an installation environment does not access components in other installation environments. Incompatible products and multiple instances of the same product must be installed into different installation environments. An installation environment consists of the following properties: Name Identifies the installation environment. This name is referenced in documentation as ENV_NAME. On Microsoft Windows, the name is appended to the name of Windows services created by the installer and is a component of the path to the product shortcut in the Windows Start > All Programs menu. Path The folder into which the product is installed. This folder is referenced in documentation as TIBCO_HOME. TIBCO <ProductName> installs into a directory within a TIBCO_HOME. This directory is referenced in documentation as <ProductAcronym>_HOME. The default value of <ProductAcronym>_HOME depends on the operating system. For example on Windows systems, the default value is C:\tibco\<ProductAcronym>\<ReleaseNumber>. Code font identifies commands, code examples, filenames, path names, and output displayed in a command window. For example: Use MyCommand to start the process. Bold code font is used in the following ways: In procedures, to indicate what a user types. For example: Type admin. In large code samples, to indicate the parts of the sample that are of particular interest. In command syntax, to indicate the default parameter for a command. For example, if no parameter is specified, MyCommand is enabled: MyCommand [enable disable] italic font Italic font is used in the following ways: To indicate a document title. For example: See TIBCO ActiveMatrix BusinessWorks Concepts. To introduce new terms For example: A portal page may contain several portlets. Portlets are mini-applications that run in a portal. To indicate a variable in a command or code syntax that you must replace. For example: MyCommand PathName.

Preface 7 Convention Key combinations Use Key name separated by a plus sign indicate keys pressed simultaneously. For example: Ctrl+C. Key names separated by a comma and space indicate keys pressed one after the other. For example: Esc, Ctrl+Q. The note icon indicates information that is of special interest or importance, for example, an additional action required only in certain circumstances. The tip icon indicates an idea that could be useful, for example, a way to apply the information provided in the current section to achieve a specific result. The warning icon indicates the potential for a damaging situation, for example, data loss or corruption if certain steps are taken or not taken. The important icon indicates information that is of special interest or importance, for example, an additional action required only in certain circumstances.

8 Preface TIBCO Resources There are three ways to access TIBCO's resources: How to Join TIBCOmmunity TIBCOmmunity is an online destination for TIBCO customers, partners, and resident experts, a place to share and access the collective experience of the TIBCO community. TIBCOmmunity offers forums, blogs, and access to a variety of resources. To register, go to http://www.tibcommunity.com. How to Access TIBCO Documentation Documentation for this and other TIBCO products is available on the TIBCO Documentation site: https://docs.tibco.com. Documentation on the TIBCO Documentation site is updated more frequently than any documentation that might be included with the product. To ensure that you are accessing the latest available help topics, please visit us at https://docs.tibco.com. How to Contact TIBCO Support For comments or problems with this document or the software it addresses, please contact TIBCO Support as follows: For an overview of TIBCO Support, and information about getting started with TIBCO Support, visit this site: http://www.tibco.com/services/support. If you already have a valid maintenance or support contract, visit this site: https://support.tibco.com. Entry to this site requires a user name and password. If you do not have a user name, you can request one.

Release Notes 9 Release Notes Check the TIBCO Product Support web site at https://support.tibco.com for product information that was not available at release time. Entry to this site requires a username and password. If you do not have a username, you can request for one. You must have a valid maintenance or support contract to use this site.

10 Release Notes New Features The 15.3.0 Release of TIBCO Reward offers a new CRMS GUI. This new CRMS GUI currently supports only limited workflows in comparison to the earlier CRMS GUI. The list of functions supported by the new CRMS GUI are as follows: Create an offer Create target customer profile Upload product list and store list Clone and modify an existing offer Modify a live offer Approve or Deny Offers The new CRMS GUI, implemented in the TIBCO Reward 15.3.0 release, has the following enhancements: Added Search and filter capabilities to various grids. Enabled Turn On or Off options to various features. Added the time component (i.e. hour of the day) for offer start date and end date. Enabled to update live offers, such as postponing the offer end date. Removed preview button from the offer summary screens, when TIBCO Reward microsite was not used. Added a mechanism to prevent truncation of help content on CRMS UI. Customers can continue to access and use their existing UI (CRMS GUI v2.0) without any interruption. The 15.3 release is part of a broader (multi-release) initiative to update the existing CRMS with a modern, and user-friendly design. Customers interested in previewing the new UI on a test environment can contact the TIBCO Reward team. More details about the new UI functionality will be elaborated in CRMS v3.0 section of User s Guide that will be available at http://docs.tibco.com in September 2015.

Release Notes 11 Changes in Functionality There are no changes in functionality in this release.

12 Release Notes Deprecated and Removed Features There are no deprecated features in this release.

Release Notes 13 Software Requirements There are no third-party software requirements in this release.

14 Release Notes Known Issues There are no known issues in this release.